Mountain Inn & Suites

Location: 755 Upward Rd, Flat Rock, North Carolina, 28731, Flat Rock, US

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Sofa beds are only available in select rooms.

Amenities & Facilities

• Free breakfast
• Free WiFi
• 24-hour front desk
• Continental breakfast
• Concierge service
• Picnic area
• Elevator
• Television in common areas
• Free breakfast
• Multilingual staff
• Free newspapers in lobby
• Smoke-free property
• Wheelchair accessible parking
• Braille or raised signage
• 24-hour business center
• RV, bus, truck parking
• Free self parking
• Computer station
• Free RV, bus, truck parking
• Free continental breakfast
• Shared microwave
• Shared refrigerator
• Water dispenser
• Wheelchair-accessible van parking
• Visual alarms in hallways
• Dog exercise area

Rooms Available

• Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  2 Queen Beds

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls and iron/ironing board

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Non-Smoking, pet friendly

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Bedsheets provided
  • Bathroom grab bars
  • Closed captioned TV
  • Portable bathtub seat
  • Visual fire alarm
  • Doorbell/telephone notification

• Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  1 King Bed and 1 Twin Sofa Bed

  Layout - Living room and sitting area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - Cable channels

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed, hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

  Practical - Free long-distance calls, double sofa bed, and desk

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Closed-captioned TV

  Non-Smoking, pet friendly

  Max Occupancy: 4 (3 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Alarm clock
  • Sofa bed
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free Local calls
  • Ceiling fan
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Pillowtop mattress
  • Bedsheets provided
  • Bathroom grab bars
  • Closed captioned TV
  • Portable bathtub seat
  • Visual fire alarm
  • Doorbell/telephone notification

Guest Reviews

• Mike (10/5): - All good
• Betsy (10/5): - Very Nice, beautiful hotel! Very Friendly reservationist!
• Lynn (10/5): Love This Hotel! - Staff was excellent and very clean facility. Positive adjectives all around for this hotel.
• Billy (10/5): - Excellent staff, clean and spacious room.
• Frank (10/5): - Pleasant check in
• Kimberly (10/5): - The staff were very friendly and helpful and the room was very clean and comfortable. Would definitely stay here again.
• Edward (8/5): - Breakfast was ok
• Leslie (10/5): - Very friendly and nice rooms!
• Jack (10/5): - Very clean and staff was excellent.
• Brandi (10/5): - Staff was helpful and friendly, rooms were clean and comfortable
• William (10/5): - Enjoyed my entire stay. this is the third time staying in the last two months and would give 5 stars each time in all areas. Only minor complaint is that they only have ONE luggage cart that you can hang clothes on.
• Karan (10/5): - The breakfast was fantastic
• ALVARO (10/5): - Nice Place.
• Donald (10/5): Always great - Love this hotel,clean,comfortable, quiet,great breakfast and the friendliest staff you'll ever encounter. This is and always will be our go to place when staying in the Hendersonville area.
• Elaine (10/5): - Beautiful place to spend time whenever I am in the area
• Timothy (10/5): 2 night stay - Great hotel for price . Clean.
• Jack (10/5): - Truly beautiful hotel, extremely kind staff, excellent location. Hope to visit longer next time!
• Bob (10/5): - Breakfast was good!
• Michael (10/5): - Clean, great staff
• William (10/5): - Several hotels in this area, but Mt Inn & Suites set the standard for all the others to follow.
• Anita (10/5): - It was a beautiful property. Our room was very clean with the exception of a few hairs in the tub. I appreciated the "black" wash cloths for make-up removal and the make-up removal towelettes. The staff was friendly. The breakfast was really good with a variety of things to choose from. I would definitely stay there again.
• Bethanne (10/5): - Loved this place. Hendersonville has so many awesome places to visit and this hotel was both economical and convenient for our trip
• Julie (10/5): - The property is extremely quiet despite being directly off the main highway. The cleanliness is outstanding.
• Stephen (10/5): - Great location
• Tammy (10/5): Pleasant Stay - It's was a very pleasant and quiet place to stay. What we needed. Room was clean. Convenient for my mom who needed the first floor due to walking issues. Very helpful and arranged that for us. Breakfast was very good. Waffles were great. The selection was good. Thank you and we will be back.
• Allen (10/5): - The check in process was super easy. The front desk staff was amazing.
• Bob (10/5): - Instead of staying in our of the numerous ‘institutional’ 21st Century hotels, we felt like we were guests in someone’s home. The rooms were very comfortable, clean and quiet. Although it is locally owned and shows slight wear in places, it was well worth it at the end of a long day to feel safe ‘at home’.
• Steven (10/5): - Very cozy place with great staff
• Brian (10/5): - Nice quaint hotel right off 26, convenient to Asheville or east to Hwy 74. Enjoyed our stay and continental breakfast with waffle iron was more than adequate. Great, friendly staff. Highly recommend.
• Phillip L (10/5): A pleasure to stay here - We needed to stay here just south of Asheville, and were delighted when this popped up - available and at a nice price. The location is so convenient. We arrived late in the evening and were greeted warmly. We had a very nice sleep and breakfast.
• Claudia (8/5): - Nice, no frills, but everything was clean and comfortable. Staff was friendly and helpful. Several breakfast options.
• Alexander (10/5): - Family friendly and very clean. Staff is very polite and helpful. Highly Recommend!
• Randy (10/5): - Friendly professional staff. Everything in it's place.
• James (10/5): - Every staff member that I met was friendly, helpful and professional in manner. A nice hotel in a beautiful area.
• Colleen (10/5): - Friendly staff! Very accommodating!
• Chethan (8/5): - Convenient place to stay. It is clean and well maintained. There are restaurant options nearby
• Anna Marie (10/5): - Had very nice water pressure in shower. Bed and pillows very comfortable. The whole building always smelled and looked so clean. Love staying here!
• James (10/5): - Spacious room the bed was super comfortable. Very nice building well taken care of
• Daniel (10/5): - A private setting and clean rooms. The curtains have a space between the air conditioner and bottom of the window. If you are on the front side of the hotel, the light bleeds through and makes it harder to sleep.
• Bodin (10/5): - Hotel staff were very friendly and helpful, making our stay very enjoyable. While Inn is not new nor full of modern features, it is spotlessly clean and offers a very nice quiet, safe retreat for us older adults. Will definitely plan on returning on our future trip to the area.
• james (10/5): - Very comfortable!
• Heather (10/5): Great stay - Very clean and the staff was very friendly and accomidating
• Matthew (10/5): - The check in clerk was extremely helpful and very nice. Our room was clean, quiet, and spacious. A great place to stop after a day on the road.
• Celinda (10/5): - Clean and comfy
• Verified traveler (10/5): Great spot - Bed was very comfortable and the shower was good pressure, lol! Very clean. Breakfast was a good continental. Muffins, bagels, some microwaveable frozen items, wafflemaker, etc. Fruit - all fresh and not stale or overripe.
• Suzanne (10/5): Great place to stay in Flat Rock! - My husband thought the beds were super comfortable. I wish they were softer, but I slept well. We love staying here because everything is so nice and clean. Convenient to Flatrock and Hendersonville.
• Judy (10/5): - I called them about a reservation, they gave me a price. I told them that I just saw a price that was lower. They said this was the lowest available and that if you book the reservation with any other avenue that the reservation isn't guaranteed. Someone was really wanting a commission. Saved $ by not booking with the hotel.
• Brooklyne (10/5): - There’s a Dunkin across the street and QT down the street. Plenty of food options nearby. Bed was comfy however my only complaint would be that the pillows were to small. You could smell the clean everywhere you went!!
• Randy (10/5): - Great staff. Clean facilities.
• Mary (8/5): - Nice stay. Excellent breakfast. Nice staff.
• Maryellen (8/5): - Room was nice and clean. Was a bit disappointed in the breakfast options.
• Jeffery (10/5): - very nice accomadations and very friendly people there.
• Verified traveler (8/5): Good location, okay accommodations - This location worked well for us to visit the Western NC area for a day and a half. The walls were just kind of thin and there was quite a bit of noise from the people around us and it interfered a bit with sleep. The free breakfast was solid in the morning. The bathroom was quite spacious.
• Julie (10/5): - Prefect stop! Comfy, friendly and convenient!
• Thomas (10/5): - Good location and very treasonable cost.
• Randy (10/5): - Clean and well maintained. Great customer service at all times.
• Marianne (10/5): - Comfortable room. Nice staff. Would stay again.
• Roger (10/5): - Great location and the staff were very nice. A+ Service.
• Daniel (8/5): Mountain Inn - Flat Rock - My stay was with daughter's family for a fun family reunion in Hendersonville. Room was comfortable with main issue being the A/C cutting off when on Auto despite the fact that the room wasn't cool. When taken off Auto it seemed to work properly. Some guy had a car issue in side lot needing help jumpstarting it. I helped but Sheriff was present next day talking with same guy about car before he trounced away. Loved the breakfast bar!
• Erin (10/5): - Wonderful staff!
• Harold (10/5): - We were able to check in quickly. The room was clean and it was quiet.
• Sabrina (10/5): - Very nice
• Diane (2/5): - I don’t know how this hotel can be rated 8.8. It cannot compare to the other places I stayed in this week with comparable ratings. Rooms are accessed from the outside. There was a bug on my bed when I walked into the room. I am so disappointed that I will not value Expedia’s ratings going forward.
• Patricia G (10/5): - We enjoyed our stay. The beds were very comfortable. The bathroom was clean but showing a little age.
• mark (8/5): - Very nice people, very comfortable bed just a nice relaxing stay.
• Jacquelin (10/5): - Cozy mountain inn. Locally owned and operated. No chain. Tasty breakfast and friendly people.
• Marcia (10/5): Good coffee - Very nice place. Just off the interstate. There was some noise from the street and the shower in the next room. Coffee good. Waffle machine, yogurt, bananas, small sausage and biscuits, bagels and juice for breakfast.
• Cheryl (10/5): - We were going to Flat Rock Playhouse that night. It was convenient, clean, and comfortable.
• Carolyn (10/5): - Property is great and good location however needs fresh carpet and cleaning around elevator etc. for a older property pretty nice!
• Timothy (10/5): - Good bed, quiet, slept well. Decent breakfast. A good stay.
• Lisa (10/5): - We stay here often. I especially like the smell of fresh clean when i enter. Not a clorox smell, but clean. EVERYONEspoke or smiled. Easy access to everything. But most of all its customer service. You dont hardly get that anymore
• Robin (10/5): - I arrived late in the evening yet was pleasantly greeted with key ready. Breakfast was available.
• Wayne (10/5): A mountain treat - The Moutain Inn and Suites is a family owned, non-franchise hotel. It is every bit, if not better, than similar franchises (Holiday Inn Express, Best Western, Comfort Inn and Suites. The cleanliness is second to none. The staff is friendly and responsive. This is our 2nd stay and it will not be the last.
• Rodney (10/5): - Well lit hallways and entrances.
• Jessica (10/5): - It’s a nice and clean place
• Kenneth (8/5): - Easy checkin and check out. Convenient to Mr. Maple.
• Sue (10/5): - Very clean and friendly stay. Bed and sheets are nice. Simple place that checked all the boxes. I will stay there on my next visit
• RICHARD (10/5): - Very nice restful accommodations. Would stay again
• Leigh (10/5): - I've stayed at Mountain Inn and Suits for the past three years during MrMaple's Open House. It's a very reasonably priced, comfortable, great coffee, and very nice employ's Inn. The parking lot is large and it's easy on and off the main highway threw town.
• Elizabeth (8/5): - This was a newer hotel with few amenities but it served the purpose. The sheets on one of the beds had multiple little stains that looked like blood so that’s gross.
• Dan (6/5): - It was ok not great
• HASSANALI (8/5): - The front desk clerk was very polite and expeditious. I saw her mopping the floors at night, which seemed odd, but it is okay if that is part of her job.
• Jørgen (6/5): - In the area is no mountains, but highways
• cindy (10/5): - Great staff!!
• Jonathan (10/5): - I was traveling in a 16'box truck for work. Easy parking. Nice, clean rooms.
• Robin Lynn (10/5): North Carolina - Everyone at the hotel was nice and polite. The hotel is older and can use a update but surprisingly very clean and comfortable. We also had a pickup loaded with donations for the hurricane victims and felt safe leaving the truck parked there. Over all of the years of travel I would say this was the best experience we have ever had.
• Randy (8/5): - Dog accepting.
• Juliana (10/5): I'm glad that I chose this place - I'm glad that I chose this place for my overnight stay. All areas throughout the property were clean and well kept, the bed was comfortable, and everything in the room was in good working order. The staff was friendly. As others have stated, the breakfast could have been better. The addition of boiled eggs and more than one fruit option would have been great. Having said that, if I was in the area again, this is where I would stay.
• kenzie (10/5): - very nice
• Megan (10/5): - Nice, clean, very friendly and helpful staff!
• Terry (10/5): Great Location-Good Value - Great location, friendly staff, easy check in, clean and a great value for the area. This was my second stay at this hotel.
• Shawn (10/5): - Came to the area for a wedding and stayed at this lovely hotel. Excellent location, room was spacious and clean and staff was wonderful!
• Sandra (10/5): - Very cute place to stay.
• Susan (10/5): Fabulous place! - Beautiful place! Very vonvenient to major highways and Hendersonville amenities. The room was beautiful, clean and comfortable. My husband and I actually slept too late to have the breakfast that was included...definitely proof of a comfortable bed! We will be back soon!
• Rebecca (10/5): Seeing Family - Our regular overnight stay when we travel to Hilton Head Island.
• Julie (10/5): - Friendly staff and clean room.
• Tamara (10/5): - It was excellent .from check in to check bout .beds were very comfortable check in was a breeze and they were so nice it was clean would recommend it to anyone
• Pamela (8/5): - There was an odor in the room when we checked in. The room was clean. The people at the desk were very nice and professional.
• Andrew (10/5): - Easy Highway access with a few food options around the highway with many more just a few minutes away. Hotel itself and rooms were clean and all staff were nice and helpful.
• Patricia (10/5): - Enjoyed a quick stay at the Mountain Inn. Our room was comfortable and clean. There was some noise from the traffic but overall our stay was very nice.

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