Tru By Hilton Lake Charles

Name: Tru By Hilton Lake Charles
Address: 1220 W. Prien Lake Rd., Lake Charles, us

Location: 1220 W. Prien Lake Rd. , Lake Charles, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Comfort and Convenience

Located just minutes away from popular attractions, Tru By Hilton Lake Charles offers air-conditioned rooms with free WiFi and flat-screen TVs. Guests can enjoy the shared lounge, 24-hour front desk, and on-site business center with fax and photocopying services. The hotel's prime location near L'Auberge Casino and McNeese State University makes it a top choice for travelers.

Relaxing Amenities

Each room is equipped with a fridge and a private bathroom, ensuring a comfortable stay for every guest. The hotel's proximity to Lake Charles Civic Center and Bord Du Lac Park provides ample opportunities for leisure and entertainment.

Convenient Services

With an ATM, luggage storage, and a welcoming atmosphere, Tru By Hilton Lake Charles is the perfect destination for both business and leisure travelers. Book your stay now and experience the perfect blend of modern convenience and warm hospitality.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Screens / Barriers between staff and guests for safety
Delivered food - securely covered
Key card access
ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Golfing on site
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Secured parking
Charcoal grill

Rooms Available

Room, 2 Queen Beds (Bayou View)

2 Queen Beds
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed (Bayou View)

1 King Bed
Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and free toiletries
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Closed-captioned TV
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 1 King Bed, Accessible (Hearing)

1 King Bed
390 sq feet

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 2 (2 Adults)
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds
390 sq feet

Internet - Free WiFi
Entertainment - Premium channels
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Iron/ironing board and desk; cribs (free) available on request
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Accessibility - Wheelchair accessible
Non-Smoking

Max Occupancy: 4 (4 Adults)
- TV
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Private bathroom
- Satellite channels
- Wheelchair accessible
- Daily housekeeping
- Free Local calls
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Closed captioned TV
King Room

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Privacy curtain
Queen Room with Two Queen Beds - Mobility Access

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Alarm clock
- Privacy curtain
Queen Room with Two Queen Beds and River View

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Video
- Private bathroom
- Alarm clock
- Privacy curtain
King Room with River View

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Video
- Private bathroom
- Alarm clock
- Privacy curtain
King Room with Roll-In Shower - Mobility and Hearing Access

The spacious double room provides air conditioning, heating, as well as a private bathroom featuring a shower and a hairdryer. This double room features a flat-screen TV with cable channels. The unit offers 1 bed.

Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Toilet
- Video
- Private bathroom
- Heating
- Additional toilet
- Alarm clock
- Privacy curtain
- Hearing accessible
Queen Room with Two Queen Beds

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Video
- Private bathroom
- Heating
- Alarm clock
- Privacy curtain

Guest Reviews

Christopher (10/5): -
Rebecca (2/5): Very uncomfortable will never stay again - The location I didn’t like the size of the room. It was very noisy. The air conditioning was very poor and very uncomfortable at night. Poor breakfast options. Could honestly say not worth the cost for my stay.
Veronica (10/5): Beautiful, relaxing, nice view of water. - It was clean, beds were comfortable. The property was only 1.5 miles from the casinos No dedicated shuttle service to the casinos. There is a 3rd party shuttle but no guarantee to get a ride.
Irving (8/5): -
Elizabeth (10/5): -
Harold (9/5): -
Bermudez (8/5): -
Kara (10/5): -
Tiffany (10/5): -
David (10/5): -
David (10/5): -
Catherine (10/5): -
Kevin (9/5): -
Thanh (1/5): - Very bad.
Catalina (10/5): -
Efren (10/5): -
Tracy (10/5): Very nice and clean facility - Clean and friendly staff Running on top of the room
quinkesha (10/5): - The modern decor, location, cleanliness Nothing, everything was perfect
Carrie (5/5): Probably won't stay at this location again. There are better options nearby, - The location is central to all the places we wanted to visit, the price was reasonable and the night manager was kind. Lots of places to hang things (because they took away all the drawers. :-( ) The bed was ridiculously hard and the pillows weirdly small - not even standard size pillows on this king bed. Looked like throw pillows. The thermostat was difficult to manage so the temp of the room was never quite right - you had the choice of freezing air, scalding air or no air at all. The breakfast buffet was so gross we ended up going out to eat both days of our stay, negating the point of a breakfast included option. The building is unlevel so the shower door kept opening during shower and my toiletries kept rolling off the sink counter.
Luxemburg (10/5): amazing very clean nice workers - everything n/a
CHANCE (10/5): - wished the beds were a little bigger
Antonio (8/5): - Hotel was nice and it’s in a great location.
Donald (9/5): - Breakfast was cold and frozen microwaved. My room was next to the elevator lobby and noisy.
Brandolyn (6/5): Hotel was alright decent breakfast need to have bigger rooms. - The hotel workers were very nice and friendly. Breakfast was alright had a better selection than the other hotel I stayed at before around the same area. I room was very small. Thank goodness we were only there for a day. There was no closet just some hooks. I didn’t like that fact I couldn’t get a receipt when I checked out.
Kimberly (9/5): Great stay - Courteous staff clean rooms
boba317 (8/5): Good pitstop - I would like to give this hotel 5 stars, except they continue to have no dietary information at their breakfast. It is in a great location for a pitstop while driving cross country on I10. Come on Hiton.
Tammy (10/5): really enjoyed the atmosphere, everyone was great - the breakfast was fine, maybe some raisins or more for the oatmeal.
Dawn (10/5): - This is the best experience I have had in several years.
Sky (9/5): My stay was amazing, very simple and refreshing. - Very comfortable and clean. Only issue I had was little kids running around all night down my hallway but I can’t blame the hotel for that. Really loved the little store in the lobby to grab drinks and snacks. Nothing, everything was great.
Travis (8/5): -
Martin Del Campo (10/5): Loved their breakfast, staff and bed - I loved the floors! So much cleaner than carpet! I loved everything! Super Comfortable
Catherine (1/5): -
Ramiro (10/5): -
Mack (10/5): - The breakfast was point. No bad complaints everything was good.
Kathy (10/5): -
Wisby (9/5): -
Danny lynn (10/5): Would probably stay here again - We travel a lot and I have to say this was worth it. The staff were very friendly and very helpful with any questions we asked. The breakfast was way better than lots of hotels. The bed was very comfortable. The ac was cold. The only thing the room is really small for a king size and they never did reimburse me my 50.00. We only stayed 1 night, so we didn't charge anything to the room, and before we left, i stripped the bed, so all the maid had to do was fix the bed.
Trammell (9/5): -
Robert (8/5): -
Don (10/5): Bookmarked and plan to stay here again and ask for the water view. Very relaxing. - Excellent water view from 2nd floor. Liked the grits and oat mill and juice options. Couldn't figure out the pancake machine. Waffles would have been simpler and fine. Could have used some bacon
Barbara (10/5): - Everything it’s close to the mall and the facility was nice and clean. Everything was good no complaints
Allison (10/5): -
Allison (10/5): -
Mike (8/5): All nice place staff very friendly and helpful! - Was very modern! Entering and Exiting somewhat cumbersome just need to figure the ins and outs !
Vickie (10/5): Nice surprise! - Very clean and modern. The layout of the lobby was very inviting. Receptionist was very friendly and helpful. About 5 minutes to casinos. Quite a few hotels jammed in together. It was hard to tell where one hotel’s parking stopped and the other started. Each hotel had its own dedicated parking lot so you have to guess which one is yours. A sign in the parking lot pointing the way would help
Victoria (7/5): -
Monk (9/5): -
Yvonne (8/5): Comfortable stay - We felt safe parking our vehicle there. Room was very comfortable, but the walls are paper thin. Only for sleeping if you know what I mean....
Abel (8/5): -
Ivan (8/5): - Staff was nice rooms smelled clean and were clean. Bedding was good but the sheets could be more comfortable. Breakfast wasn’t the best and there wasn’t much of a variety.
DeVona (10/5): - Love how the air was already on and the room was cool! Most hotels don't do this. Ehat i didnt like a what sounded like a large dog barking in the hallway while we were trying to sleep.
Tara (10/5): - Parking area is very safe, hotel is extremely clean and front desk staff were so nice
Editha (8/5): Next time I come to Lake Charles, I will be staying at Tru. - The breakfast was ok, and the location was good. The coffee and juice were watered down, and I didn't like the pancakes. Overall, the breakfast was okay.
Christine (10/5): - Great hotel. We will be staying there again.
Rebecca (10/5): - Great stay!
Christy (10/5): - Nice location
Mark (10/5): - Clean Price little high
Richard (9/5): -
Joe (8/5): - Would have given it 5 stars, but the walls are a bit thin. A couple next door had a tense but not loud discussion about 2 a.m. that disrupted my sleep. Although I couldn’t make out the woman’s words, I could make out every word he said.
Elwin (6/5): - Rooms are extremely small
Robert (10/5): - Was good
Donald (4/5): - Include total price. Taxes and fee not included had to pay $16.00 more at front desk.
Abram (10/5): - The staff was the best part of this property. The only complaint I had was that even with the ac temp on high and set at 65, the room still felt humid and slightly warm.
Keith (10/5): -
Alisha (9/5): Overall had a great experience. It was clean and the staff there is very friendly. - I liked the location of the property. The staff was also very friendly and helpful Parking was an issue. Seems like a lot of construction work use this hotel and the hotels nearby. Because of this, a lot of the parking was not available due to construction trucks taking multiple spots.
Reanada (10/5): -
Ifeatu (6/5): - Bathroom shower was not cleaned properly with other occupants hair and dirt on the shower floor
Olesia (10/5): - The room was clean. Breakfast was good. The only issue was the low water pressure in sink tap. The shower was ok. Check room description. There are no microwave and coffee maker in the room. But hot coffee is available in lobby for free.
Michael (10/5): - Great overall!
B (10/5): -
Monica (10/5): -
Lauwana (10/5): - Enjoyed the friendly staff and being near the casinos. Dining areas nearby.
Cheryl (10/5): - It was my first time to stay at a Tru Hilton and I was impressed. The hotel was modern, clean, and close to shopping, etc. The staff were friendly and professional and the breakfast there was very good.
Bertha (10/5): - Clean and staff was friendly!
Monique (4/5): - It was by a lake
Felix (7/5): - Price and location Room wasn't ready and hallways were dirty and Room was small
Verified traveler (6/5): - Upon my arrival I was informed I had 2 reservations. We contacted and was told we only had one. I was told I couldn't be guaranteed that I wouldn't be charged for 2 rooms even if I only had one reservations. Another guest was having the same issue. I will not be using
Chantal (7/5): Great stay - Nice and neat Ac in room, it had a lot of humidity. Was very sticky
Candace (10/5): - Great hotel
Anna Reinelda (10/5): - The night receptionist who’s very nice
Rebecca Reyes (10/5): - This place was amazing and so was staff. We will definitely stay here again.
Steven (9/5): Provided exactly what I needed. - Breakfast really good. Staff excellent. Great view from room.
Greg (10/5): Needed an overnight stop off on a long road trip and this was great value for money.was clean comfortable and staff were - Clean, comfortable and great value for money No complaints
Alexa (10/5): -
Allen (10/5): - Honestly great stay hope return one day.
Fawn (10/5): Tru - Tru had a very clean and mod look which I appreciated. The staff was great and helpful in choosing a great place to eat next door,( Shucks). My one day stay was indeed restful and pleasant.
Bentura (10/5): - Front staff was very nice and welcomed us, property was clean
Kim (10/5): - Clean property. Friendly staff. Great location. Close shopping. Easy parking & nice eating options. Only negative was no microwave in the room, but it was doable.
Carol (10/5): Nice locations near the casinos, but quiet street and very safe with nice lake views. - Very impressed. A great selection of food and it was very tasty. Plenty of space to eat without sitting on top of one another. No complaints.
Angie (10/5): - The pillows were a little flat but everything else was great! We enjoyed the complimentary breakfast. Room was very clean and quiet. Appreciated the dimmable lamp for the kids needing a night light.
Jason (10/5): - Great place to stay with easy access to the casino via shuttle
Lylyana (2/5): - The service was bad. I was double charged and they refuse to give me a refund
Curtis (8/5): - Room is a bit small but clean and good soundproofing. Gym was good size.
Donald (10/5): GREAT STAY ON WAY TO NATIONAL TITLE - Stayed here on the way to San Antonio from Fla. and it was delightful, very clean , And great breakfast.
Lisa (10/5): -
Shellie (10/5): Fantastic stay - Super clean, wonderful breakfast, beautiful grounds
michael (10/5): - Very clean, very nice staff, very close to a great seafood restaurant called Shucks!
Logan (9/5): Needs MAJOR pest control upgrades. Convenient and easy stay otherwise - the convenience of multiple entry points was nice The breakfast was all cold and rubbery. There were bugs everywhere inside and out. HUGE grasshoppers covering the exterior of the building, and a worm fell out of my shower head when I turned it on.
Olivia (10/5): Exceptional - Very friendly staff
Adonna (8/5): Very good - Comfortable bed.