Mermaids Suite At Sandcastles

Location: Main Street, Ocho Rios, jm

Star Rating: 3 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 05:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Tour desk
• Facilities for disabled guests
• Car hire
• Currency exchange
• Non-smoking throughout
• Shared lounge/TV area
• Kids' outdoor play equipment
• Coffee Shop on site
• Fire extinguishers
• Invoice provided
• Smoke alarms
• Supervised childcare/activities
• ATM/banking
• Shopping on site
• Free wired internet
• Playground on site
• Tennis lessons on site
• Self parking (surcharge)
• Offsite parking discounted rates available
• Private beach nearby
• Internet access
• Exercise/lap pool
• Japanese garden
• Secured parking
• Casino nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Comfort Studio Suite, Multiple Beds

  1 King Bed and 2 Twin Beds

  495-sq-foot room, balcony/patio with partial ocean views

  
  

  Internet - Free WiFi and wired internet access

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries

  Practical - Safe, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Safety deposit box
  • TV
  • Air conditioning
  • Bathrobe
  • Refrigerator
  • Microwave
  • Private bathroom
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Wheelchair accessible
  • Daily housekeeping
  • Ceiling fan
  • Free WiFi
  • Balcony or patio
  • Bedsheets provided

• Apartment

  Featuring 1 bedroom and 1 bathroom, this spacious apartment offers a seating area and private pool where you can relax. The kitchen is fitted with a refrigerator, an oven and a microwave. The air-conditioned apartment offers a flat-screen TV with cable channels, a coffee machine, a dining area, a wardrobe as well as garden views. The unit has 3 beds.

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Kitchenette
  • Bathrobe
  • Refrigerator
  • Seating Area
  • Fan
  • Microwave
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Dining area
  • Electric kettle
  • Private pool
  • Wardrobe or closet
  • Oven
  • Coffee machine
  • Linen
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper

Guest Reviews

• Howard (8/5): T - It’s good Ok
• Steve (4/5): Disappointing - Pool area was nice, close to beach. We didn’t get the same room as in the picture and when we arrived there was no one to meet us as was promised in email. The rooms are privately owned so it’s more like airB&B than hotel and our host was not there to meet or available on the contact number provided so our arrival was a bit of a nightmare. The reception staff (who were great and very helpful) finally managed to contact the agency who managed the booking and get us in, but we had about a 45 minute wait in reception worrying if we’d have a bed for the night or had been scammed. The apartment we ended up in was not the one in the picture and ours wasn’t as nice as the one in the picture so that was disappointing as well. The location was good though, pool area was nice though could have had a few more sun loungers, the pool side food was good, the guy there did a banging fish sandwich.
• Matt (2/5): - I don’t really know where to begin but to say DON’T DO IT! First of all, there really is no “Mermaid Suites at Sandcastles” We asked a taxi where it is. They didn’t know and we were 1 block from the place. The name of the hotel is Sandcastles. The front desk at Sandcastles were confused when we asked about Mermaid suites. It’s a marketing ploy and it worked on us. (Fool me once...) Each “suite or room” is privately owned and managed by a management company NOT the front desk. I reserved an ocean view suite and apparently, they let the previous tenant stay an extra day so we ended up in an old dumpy dumpster view room. The sad part was that they had someone escort us to the “room” and never told us about the change hoping we would forget what we reserved. The “room” was falling apart in front of us and we had no choice but to stay the night and leave. Don’t let the pictures fool you, they were taken 40 years ago when the place was new. Told the front desk it wasn’t what we reserved and there was no other ocean view suites so they offered us a very small refund. I wouldn’t pay that for the room. The 4 people in the lobby with us were dealing with the same issue and there was NO communication. The only redeeming factor in it all was that Expedia gave us a coupon to cover the cost of the room. Terrible first day in Jamaica. DON’T DO IT!!

Photos