Ureta Hotel

Location: Calle Lima C-12 Barrio Profesional, Cusco, pe

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 10:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shuttle service (additional charge)
• Concierge service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Self parking (surcharge)
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall
• Free bus station shuttle
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Superior Room, 1 King Bed

  1 King Bed

  291 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 37-inch LED TV with cable channels

  Sleep - Premium bedding

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Premium bedding
  • Free WiFi
  • Bedsheets provided
  • Bed sheets not available

• Family Room, 2 Queen Beds

  2 Queen Beds

  291 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 37-inch LED TV with cable channels

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • Bedsheets provided
  • Bed sheets not available

• Triple Room, 3 Twin Beds

  3 Twin Beds

  291 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 37-inch LED TV with cable channels

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Safe, desk, and phone

  Comfort - Daily housekeeping

  Need to Know - Bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Bedsheets provided
  • Bed sheets not available

• Queen Room with Two Queen Beds

  Providing free toiletries, this twin room includes a private bathroom with a walk-in shower. The twin room provides a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed

• Standard Queen Room

  Offering free toiletries, this double room includes a private bathroom with a walk-in shower. The double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, parquet floors as well as a quiet street view. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed

• Standard Double Room with Two Double Beds

  Offering free toiletries, this twin room includes a private bathroom with a walk-in shower. The twin room offers a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as a quiet street view. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed

• Triple Room

  Providing free toiletries, this triple room includes a private bathroom with a walk-in shower. The triple room provides a wardrobe, a safe deposit box, parquet floors, a flat-screen TV with cable channels, as well as a quiet street view. The unit offers 3 beds.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Desk
  • Private bathroom
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Trash cans
  • Shampoo
  • Socket near the bed

Guest Reviews

• Anthony (9/5): Staff were polite and helpful,breakfast was served at table.rooms were clean - Communication could awkward but I had a translator app so it was okay. Staff were always polite and helpful and if we were on an early start they produced a lunch bag.Room was wonderfully clean Nothing all good
• Carolina (9/5): - Funcionários do hotel muito simpáticos e acolhedores. Relação qualidade preço top. Adoramos.
• sheleby (10/5): -
• Ignacio (9/5): - Las habitacion muy cómoda La calefacción no estaba incluida en la tarifa del servicio . El resto ok
• Melissa (10/5): -
• David (9/5): Would stay here again - The staff were lovely and extremely helpful with all travel logistics. They helped me reserve a taxi to the airport when I left. They were flexible with timing of breakfast to accommodate my schedule.
• Kody (9/5): - Great location, great staff, really good breakfast, very comfortable and clean. Just make sure you bring earplugs plugs as people slamming doors or the staff prepping breakfast can be loud.
• Alex (10/5): Tudo perfeito - Recepção muito boa, funcionários muito receptivos Bem confortável, muito limpo e funcionários incríveis
• Kirsty (9/5): -
• Helbel (10/5): -
• Tieneke (9/5): - 24 uurs recptie Niets
• Sachin (10/5): -
• Andres (9/5): -
• Rodrigo Federico (10/5): -
• Arely (10/5): Estuve dos días y me encantó. La calidad precio funciona super bien. El personal super amable, el hotel limpio un buen d - Me gustó que el personal sea amable además el hotel estaba súper limpio Me gusto todo
• Sophia (10/5): Amazing friendly staff, convenient and safe location. - The staff were extremely friendly and hospitable. We really felt welcomed and taken care of. We had a 4:00am early morning start for a trip to Machu Picchu and they were lovely enough to wake up early and prepare a little breakfast baggie so we could snack on something for the long trip. They're not all fluent in English but between using translating apps and context and some limited knowledge of Spanish we got by. This was a very comfortable stay. It's also very close to the airport, and it's a walkable (but long walk) distance to the central area of Cusco. My only gripe is they have no hairdryer in their rooms.
• eliana noemi (4/5): - Decidí no alojarme allí porque no cumplía los requerimientos ofrecidos
• Rosa Cristina (10/5): Surpreendeu no custo benefício. - As camas são super confortáveis e o banheiro também. Tentamos fazer um later checkout, porém as duas vezes que fomos à recepção não tinha funcionário e no dia da nossa saída não era possível fazer essa solicitação. Mas isso não desabonou a ótima experiência que tivemos.
• Artur (1/5): We never back here - CLEAR The stay was okay, but the ending was disastrous. I feel a very bad taste in my mouth. After checking out, when we returned from exploring the city, the front desk billed us for towels that were stained with dyed hair. One large one and one small hand towel. The amount was 95 soles, when accommodation cost around 300 soles per night! A new poncho costs 40 soles! We feel embarrassed, and the hotel should include such incidents in its operating costs. This left us with negative memories of our stay. We believe this was taking advantage of the situation and the amount was far too high. We consider it embarrassing. We've visited 90 countries and this is the first time we've encountered such a situation. Shame on Personel.
• ERICK (8/5): -
• Kuszakiewicz (10/5): - Great breakfast, finally different then scromble egg. Very nice worker's taking care of clients, private parking on the garage. From hotel not far for Plaza de Armas by uber!
• Brook (7/5): -
• Juan Sebastian (10/5): - Excelente servicio la atención es de primera, los dueños son una familia y nos trataron como un miembro más Algunos de los cuartos tenían un leve olor a humedad
• Nathan (10/5): - Incredible staff, excellent place to stay.
• Raonel (10/5): - The hotel staff was very attentive and friendly, we had a couple of planned excursions where we left at 4am in the morning and they made sure to wake up and give us some bags with snacks and water for our events.
• Oliveira (8/5): - Quarto confortável, atendimento bom de todos os funcionários. Sentimos falta de arcondicionado e frigobar no quarto.
• Cesar (10/5): - The owner was amazing he made us feel like home
• JULIUS (10/5): - we want to express our sincere gratitude to the host! They were very hospitable and treated guests like family. I would definitely stay again. I rarely ever do reviews, but I felt compelled to do one for this stay. The location is very convenient and the hotel stay has everything you need plus excellent hospitality. They go above and beyond.
• Vasily (10/5): - Wonderful family-run hotel. Exceptionally clean, quiet, great breakfast. The manager is a very caring man, who drove me to a medical clinic when I started feeling sick from altitude sickness and was travelling alone, to make sure I was okay.
• MARGOT (10/5): - great place to stay
• Amarendra (10/5): - Excellent hotel for its location and friendly staff, particularly Phol, the manager. We enjoyed our stay. The pickup from the airport was much appreciated! Room lacks some amenities but overall the hotel is perfect. The breakfast is great.
• Graham (10/5): - A very warm welcome, excellent Customer Service, shown to my room, spacious, clean and well presented. Great supply of hot water, toiletries typical Peruvian with bar of soap and v. small shampoo conditioner. Clean towels every day. Great breakfast. And great Customer Service on leaving with the Manager insisting on carrying my bags out to the taxi. Wouldn’t hesitate on recommending?
• Michael (10/5): Top stay - Rooms were really nice. Very clean, shower excellent with lots of hot water, very quiet area so always a good nights sleep. Breakfast was really good. They serve you at your table and it sets you up for the day. It’s about a 15 minute walk in to the main square. Go out the hotel and turn right up some steps and then turn left. 15 mins along that road and your in the centre. £1.50 for a cab home after having had a lovely meal in Cusco. Owner is a great guy. I’d highly recommend a stay at this hotel
• Jason (10/5): - The staff were the friendliest we experienced in our two week trip to Peru. The free breakfast was also the best out of the five hotels we stayed in during our trip.
• Andre (10/5): Excelente estada em Cusco - Excelente hotel, ótima localização. Quarto super confortável. Café da manhã muito gostoso, equipe super simpática e atenciosa. Gostamos muito e certamente voltaremos.
• Jason (10/5): - The hotel sent someone to pick us up from the airport even though our flight was an hour and 15 minutes late and they let us check in early. It is these details that make this a great choice for hotel when staying in Cusco. It is also only a 10-15 minute walk to the Plaza de Armas.
• Alma (10/5): - Buen lugar por lo que pagas amigables cerca del Centro caminando y Buenos lugares autenticos locales con buen precio no de turistas
• Solveig (10/5): -
• Nelson (10/5): Peru 2025 - Great breakfast daily. Location is about 1 mile from Plaza de Armas.
• Sarah (8/5): - We had a nice stay at the Ureta Hotel. Our group stayed for two nights before leaving on a hiking trip and then returned for one night when we got back to Cusco. They held our luggage for us while we were gone and had it in our rooms waiting for us when we returned. Breakfast was delicious and served fresh each morning. The hotel is about a 20 minute walk to the main square. We were able to utilize the airport shuttle upon arrival, but did not realize the shuttle does not take guests from the hotel back to the airport. The hotel helped us arrange a taxi for an early morning flight. All staff were very helpful and friendly. Would stay again!
• Lidiana Leon (10/5): - Very pleasant stay, staff made it enjoyable
• Hesmaldin (10/5): - Great Place to stay. The staff was very friendly. They packed me a bag for breakfast for an all day excursion i took throughout my stay.
• MAURICIO (7/5): Ok - Camas de ótima qualidade e conforto. Tive um problem com a chave do meu quarto, porem o hotel não se responsabilizou e me cobrou. Despreparados para alguns problemas internos.
• Alma (10/5): This hotel is amazing for short and long term stay. - The property was very clean. The breakfast was very delicious. Staff were very nice and helpful.
• Meghan Elizabeth (10/5): - This hotel is the absolute best!!! You are treated with kindness and professionalism.
• Stephen (8/5): Quick stop to Machu Picchu - We had an enjoyable stay. The people at the front desk were very helpful and obliging. The hotel is not in the middle of the city but is within walking distance to most places.
• Verified traveler (10/5): Perfect place for authenticity and quality. - The Owner and staff of Ureta were amazing. Everyone made you feel at home and the service was great. The owner provided great restaurant recommendations and even drove us himself to one because our cab did not show. If you are looking for a quality hotel and also the authenticity of local people Ureta is the perfect fit.
• Ottavio (8/5): -
• Matthew (10/5): - The atmosphere of the hotel feels like a warm embrace. Victor, the owner, is friendly and easy to talk to in both English and Spanish, as are all the workers. If you have any early morning excursions, they’ll prepare you a breakfast to go. The breakfast is both filling and healthy, so you won’t feel bloated. The rooms are spacious, clean, and homey. The cherry on top is that the hotel is only a 15–30 minute walk from the Plaza de Armas, depending on your pace. When I return to Cusco, I’ll be sure to stay here again, my Peruvian home away from home.
• nisha (8/5): - Staff and rooms all good, taxi ride to the main square, can walk but wouldn’t like too later on in evening. Taxi not expensive. The airport shuttle is ONLY pick up and not drop off. Staff made breakfast bags for us as we missed official breakfast time both days we were there. Loads of food and water. Really friendly staff.
• Leonardo (9/5): Excelente - Quarto aconchegante O chuveiro tem hora que esfria, mas pelo menos esquenta de novo.
• francisco javier (10/5): -
• Eccles (10/5): - Kindest staff ever!
• Carey (2/5): - No transportation from the airport which is the reason we initially chose to stay her.
• Anil (8/5): - Property is good but far away from tourist attraction. Also they keep the front door locked. Not good for fire hazard. Staff is very nice.
• francisco javier (10/5): -
• Siying (8/5): - there is no heating system and they asked for an extra cost of adding a mobile heater for 9 USD a night. also there is no hair dryer, no any cups, no kettle, etc.
• Karla (10/5): - Great hotel; comfortable, exceptional service and complete breakfast. Recommended!
• yuan (10/5): - I love this hotel. Great in that area. The owner is extremely friendly and nice. Also tasty breakfast. Our family enjoyed it very much.
• Shanygne (10/5): - The Ureta Hotel experience offered a quaint “ Bed and Breakfast” appeal. The staff and owner were intricately involved in the guests’ day-to-day starting with providing daily breakfast and room cleaning. Most importantly, due to our excursions usually commencing at 3:00 AM, there was always a staff member there with a snack bag containing fruits, water, and local treats. Very hospitable! They ensured a ride from the airport to hotel and in reverse. Family friendly. It’s very cold… they offer heating services with a charge. Hair blow dryer and iron amenities per request. I think we were near a sewer, so sometimes a mild stench would linger, but I stress that the property is well-maintained! I loved it there and would recommend to anyone.
• Armaan (10/5): - Great hosts, clean rooms. Located at a 30 min walk away from the city centre
• Monica (10/5): Excelente lugar - Todo muy limpio y la calidez de los propiertarios A1 Nada
• Shani (8/5): - They were very kind, ordered pizza and transport for us. We had to leave before breakfast, and they packed to go breakfasts for us to take on our travels.
• maria (10/5): - Staff was amazing, great breakfast included, 10 min walk to downtown
• Roman (10/5): - Manager of the hotel is very nice and very helpful ,he help us to solve our problems with our luggage in the airport.
• Diana (9/5): -
• Erin (10/5): - Great service!!
• Hernandez (10/5): Exceptional - I highly recommend this hotel! You won't regret it.
• Huong (7/5): Good - The hotel is clean. It is close to a local market that is quite interesting. The owner is indeed polite, calm, and attentive. While the weather is cold in Cusco, the hotel room has no heater (you can rent one for $9/night), no extra blanket (the hotel insists that it has no extra blanket when we ask to borrow one), no hair dryer, and the hot water in the bathroom runs out quickly. While the owner is polite, the younger staff is quite tip-oriented, impolite and showing attitudes. We did not enjoy the hotel at all, as we felt like it is being cheap on the customers.
• Karen (10/5): Ureta is a great hotel! - Clean hotel. Friendly and helpful staff. Great breakfast!
• Luke (10/5): - Great stay and friendly
• Roberto (10/5): - Great, clean, amazing little hotel. The airport pick-up service, hot showers, and friendly helpful management were highlights.
• Karen (6/5): - Everything was very nice and clean. Staff was very nice and Paul is a great talker. He gets acquainted with you very fast and entertains you with his life story. The only thing is that when you are showering the hot water goes on and off but other than that the hotel is very nice and very well located You can walk to the plaza De Armas and closer to Borreguito Street
• Kelley (4/5): Will choose a different location for my stay - I had an issue where I needed to have a refund and the Hotel refused to confirm the refund. Not very responsive. As well the room was very cold and uncomfortable at night.
• Catalin (10/5): - Amazing place, safe area, friendly staff, great breakfast!
• Catalin (10/5): - Clean, safe area, friendly and helpful staff, amazing breakfast included. I totally recommend this place!
• Lylian y Marco (10/5): - We were welcomed with open arms. Breakfast spread is spectacular. Kind and helpful Employees. A MUST stay when in Cusco. Actually, its my 2nd time staying with them and all seemed the same as the 1st visit. Will go again.
• Rebecca (10/5): - Lovely place. The staff were attentive and friendlly.
• Ryan Sheng (10/5): - Service was excellent. They were happy to accommodate us with early breakfasts when we had tours that left before breakfast started.
• Thomas (10/5): - Owner and staff very nice and helpful
• KRISTA (6/5): - This hotel was not as expected. Pros: quiet, accommodating family run business. Fairly clean, Cons: checkin was awkward and inefficient. the property is in a quiet neighbourhood with not much in terms of restaurants or things to do no amenities and you will need to pay extra for heat if needed. Our duvet was not clean (had numerous hairs on the sheets) we asked for new bedding and they accommodated quickly If you go out in the evening you need to ring the door bell to be able to re-enter Overall this a 5/10, depending on what you are looking for, definitely not what I was looking for but for one night it was manageable.
• Stanislav (10/5): - I enjoyed my stay here
• Galilea (10/5): - This little B&B gem was a one of a kind. All of the staff was incredibly helpful, knowledgeable and professional. The hotel was spotless and breakfast was amazing. The water pressure in the shower was a HUGE plus. One of the staff ordered pizza and chicken for us from a third party. They delivered it and it was absolutely amazing. I can’t recommend this homey hotel enough!
• Roger (10/5): - This is the perfect hotel. Clean and Comfortable. Very welcoming staff. Serve te or coffee upon arrival. Always available and very helpful and friendly. Rooms are very nice. Beds and bedding is first class. Great bathroom and shower!!! Definatly stay here again. Roger
• Riley (10/5): - Loved our stay at the Ureta hotel. After completing a 5 day trek it was the perfect place to relax and reset. All the staff were extremely helpful
• Stanislav (10/5): - I had an amazing time at the Ureta family hotel! It’s a family-run place, and they make you feel like one of their own.
• Francisco (10/5): Exceptional - Well located and the stuff went out of the way to make us feel comfortable.
• Douglas (10/5): - Amazing location, the staff is very friendly. Tons of amenities!
• Alberto (9/5): Superb -
• Georgina (8/5): - El hotel y la atención estuvieron muy bien. La ubicación está medio lejos del centro histórico y algunos tours no te dejan en otro hotel que no esté ahí mismo en el centro histórico. Está caminable pero después de un tour ya quieres llegar al hotel directo.
• Jeffery (8/5): - v
• Jonathan (10/5): - The staff at the property is incredibly nice and helpful. The breakfast is wonderful!
• Julia (10/5): - Quick check in and very accommodating staff.
• Jairo (6/5): - The property itself is nice. It’s far from the historic center about a mile or so. My only complaint you can hear everything from your room. Also the older lady in charge is very nice but very pushy it seemed like she didn’t want to let us come and go as we please.
• Jesus (8/5): - personal were to eager to answer any questions you may have regarding tours ! Definitely recommend this hotel .
• Joseph (10/5): Exceptionnel et Chaleureux - Allez y les yeux fermés ! Personnel chaleureux et à l’écoute des clients. Chambre confortable et propre. Petit déjeuner local et servi personnellement. Toutes les suggestions du personnel que ce soit les lieux, guides ou restaurants sont une réussite. Si vous souhaitez après une longue journée vous faire livrer une bonne pizza l’Ureta hôtel s’en chargera. Ils sont aussi très arrangeant.
• O6686OZjustink (10/5): Lovely hotel with the love and care of grandma and grandpa - Our family had a wonderful stay at the Ureta hotel this week! We were warmly greeted and checked in. Before going to our rooms the nicest Peruvian grandmother prepared some mate de coca for us to help with the altitude change. The rooms were very comfortable. Breakfast was homemade and very delicious. Our daughter got a few nasty bug bites and grandma prepared an icepack and gave us some helpful suggestions on some medicine that would help us manage the pain and swelling. The location is a 5-10 min ride to the main plaza which we preferred. Overall, we loved our stay at the Ureta hotel.
• Charles (10/5): Beautiful hotel in Cusco - Beautiful boutique hotel. New and very clean! Breakfast was amazing and filling!
• Anwar (10/5): - The staff was very cooperative. Nice room and location. Breakfast was excellent. Check out time is 10.00 AM and the owner is quite rigid with it.
• John (10/5): - Great spot if you want to pay a little less off the town square. Staff was amazing!!

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