Carlton Hotel

Location: Florence House, No.12, Mere Weather Road Behind Taj Mahal Hotel, Mumbai, Maharashtra, 400039, Mumbai, IN

Star Rating: 2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - Anytime

Check-out: 11:00 AM

Instructions: Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note that PAN cards are not accepted as identification at this property.

Amenities & Facilities

• Full-service spa
• Free WiFi
• 24-hour front desk
• Luggage storage
• Street parking
• Wheelchair accessible
• ATM/banking
• Library
• Free newspapers in lobby
• Full-service spa
• Smoke-free property

Rooms Available

• Superior AC Quadruple Room With Shared Bathroom

  2 Double Beds

  602-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service

  Bathroom - Shared bathroom, free toiletries, towels, and shampoo

  Practical - Free newspaper, desk, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Private or shared bathroom
  • Soap
  • Bed sheets not available

• Superior Triple Room, 1 Bedroom, City View

  1 King Bed and 1 Queen Bed

  230-sq-foot room, balcony with city views

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service

  Bathroom - Shared bathroom, free toiletries, towels, and shampoo

  Practical - Free newspaper, desk, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 3 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Private or shared bathroom
  • Soap
  • Bed sheets not available

• Deluxe double Ac room with bathroom

  1 Double Bed

  86-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Free newspaper, desk, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Private or shared bathroom
  • Soap
  • Bed sheets not available

• Superior Ac Double Room With Common Showers

  1 Double Bed

  204-sq-foot room, balcony with city views

  
  

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - 24-hour room service

  Bathroom - Shared bathroom, free toiletries, towels, and shampoo

  Practical - Free newspaper, desk, and wardrobe or closet

  Comfort - Air conditioning and daily housekeeping

  Need to Know - No rollaway/extra beds available, bed sheets not available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Desk
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Ceiling fan
  • Room service (24 hours)
  • Free WiFi
  • No rollaway/extra beds
  • Private or shared bathroom
  • Soap
  • Bed sheets not available

Guest Reviews

• Apurv (2/5): -
• Shirley (10/5): Wonderful - Great place to stay
• Susanne C. (8/5): Gern immer wieder! - Ich liebe dieses Hotel in der ersten Etage eines alten Hauses: wegen seiner Gallerie, auf der man herrlich sitzen und mit anderen Gästen reden kann. Wegen seiner genialen Lage, eben hinter dem Taj Mahal Palace. Und nicht zuletzt wegen seines herzlichen und hilfsbereiten Rezi-Teams. Danke noch einmal für den schönen Aufenthalt und fürs Kümmern um alles!
• Mariia (6/5): -
• Mariusz (8/5): - Bardzo fajne miejsce. Świetna obsługa i właściciel - wszyscy mega pomocni i uprzejmi. Dużo dodatkowych udogodnień typu pranie, załatwienie taxi czy zimne piwo do chillowania na tarasie, który swoją drogą jest świetny. Rewelacyjny stosunek ceny do jakości, pokój był mały i skromny ale przyjemny. Perfekcyjna lokalizacja. Bardzo mi to miejsce uprzyjemniło pobyt w Mumbaju. Jeśli będę miał okazję na pewno tu wrócę. Wszystko był fajnie
• Shirley (10/5): Brilliant stay great staff - Wonderful place to stay Nothing it was great
• Shirley (10/5): Wonderful place great location - Everything wonderful place Nothing it was great
• prakash (2/5): -
• kenneth (7/5): Great to stay for 1 night - The price and location the 2 guys at reception were very good Terribly outdated we actually thought it was closed from the outside
• Jaya (8/5): Overall the stay was comfortable peaceful like it - Ideal location Toilet outside
• Anonymous (1/5): Bad -
• Chandra (3/5): Never book for a shared bathroom - Except location the hotel is actually working on a dormitory style. Not suitable for family. Good for stags. Shared washrooms is the worse
• Mark (1/5): Filthy dirty and uncomfortable - The location is great The list is endless, far easier to list the only thing I did like which was the location. Everything else was absolutely terrible
• Vishwanath (10/5): Exceptional -
• Veerabhadrappa (8/5): Very good - Good locality!Heritage hotel!can drink water, tea cofee unlimited! 24x7!!! Some clean needed..
• Sweta (8/5): Very good - Location Room were not well light
• Armstrong (6/5): Pleasant - Location is close to Taj Palace, India Gate and Leopolds Cafe. Basic amenities for an overnight stay.
• John (7/5): Good - All okall All ok
• K (10/5): Exceptional -
• Macwan (10/5): Exceptional -
• Jamie (10/5): Will definitely be back - What an amazing find ! Loved everything
• Soumil (9/5): Had a great stay - Comfortable rooms and a very helpful staff. Hotel is situated at a great location. Walking distance to some of the iconic spots of Mumbai.
• Marcus (8/5): Very good -
• Yousuf (1/5): Bad -
• Syamlal (2/5): Very poor - Staff was helpful Rooms and toilet are too small and dirty.
• Brijesh (5/5): Passable -
• Shirley (10/5): Brilliant staff and location, such helpful staff, excellent place - Exceptional place brilliant Nothing it’s great
• Patrick (7/5): Good -
• Mark (1/5): It was shit - Nothing Everything
• Christopher (8/5): Very good -
• Pranab (8/5): Very good -
• Jillian (8/5): Great - Help with sick friend Steps up to the hotel need to be cleaned/swept
• Varun (9/5): Superb -
• Emilie (8/5): Great location, nice people - People working there are really nice, the location is great, and the common balcony is a real plus. It is maybe not the most confortable place but the price ,the people and the location makes it a good option in this part of Mumbai.
• Amy (10/5): Exceptional - We love staying at the Carlton when in Mumbai Raju always looks after us and is very friendly and welcoming. The balcony is fab for a bit if people watching. The shared facilities are always clean. See you soon x
• Dean (10/5): Exceptional -
• Tarun (4/5): Disappointing -
• Krishnakumar (9/5): Superb -
• Ganguly (8/5): Very good -
• Prakashgiri (1/5): Very very bed experience to stay at this hotel. Never recommend to any one - No hygienic rooms, Bed smelling over all, toiletries not provided by hotel owner. Nothing
• Noel (4/5): Not good - Location I didn’t like the shared bathroom options
• Katarina (8/5): Good value for money, basic, with perfect position - Position exceptional, very nice balcony with free tea and coffee. We came at 7am, they gave us the room immediately without additional payment, they kept our luggage until 8pm next day. The manager brought us a beer on a bank holiday. The sheets were not clean.
• Tomfitzgerald (8/5): Very good - Very friendly hotel. Basic but clean. Shared facilities. Great location
• Sarinder (1/5): Avoid this place - Good location Stairs at entrance were very weak and very dirty. Food being cooked outside the toilet. 1 toilet and wash room for all rooms including staff. Reception didn't exist... taken straight to room. Unhelpful staff. Security guard chased us when we left terrifying my children.
• Seaside52379487909 (10/5): I was looking for a good stay property and got this from one of my friend. It was very nice stay 😊 - Very nice stay . One of my friend suggested this place. It was worth the amount . Good property, good staff , good service . he location was relatively convenient to Market street - walkable with luggage. Some god value restaurants close by. Felt safe. Great beds. Appreciated the bath and shower option
• Dina (10/5): Exceptional -
• Tomfitzgerald (8/5): Good central location - The location is excellent in the heart of Colaba. The rooms are bright clean and spacious. The shared bathroom facilities are clean Could be better value
• Shinde (8/5): Very good -
• Steve (5/5): Carlton Hotel - Location. nothing to dry your hands on at the sink outside the shower room. very basic room but clean stated. room with balcony but it's actual outside and runs the whole length of the rooms on the landing so anyone can sit there so it's not a balcony for your use with the room just for all guests in general first come first served . no breakfast either shower room is a long away from the room far away in another corridor.
• Bhosale (2/5): Very poor -
• rinesh1 (10/5): Comfortable budget stay in Colaba - Located just behind the Taj Mahal hotel, the location is the best advantage of staying at Carlton. Very close to popular food joints like Leopold, Mondegar and Bade Miyan. There are 2 types of rooms - with and without attached washroom. There is also an option of 2 double beds in one room for family/group of 4 persons. Rooms are generally clean and comfortable. There is a cosy sitout overlooking the street to enjoy a cup of tea/coffee. Friendly and helpful staff make your stay pleasant.
• Syeda (7/5): Good - Good Room size and water problem
• Voyage65151093430 (10/5): Good place - Go their it's very nice specious place for friends and family vacation enjoy your trip and get refresh your mind to get their hospitality their are most beautiful view and very good staf to treat you like king or queen atleast 1 time visit to their
• susumu (6/5): - 交通至便。新エアポートバスCHALO(片道150ルピー)、発着徒歩2分。建物2階にありバストイレ外。空調完備。飲料水、チャイ飲み放題。エレベーター、冷蔵庫なし。ダニ出現。防虫シーツ等必須。ビール250ルピー。
• Pankaj (1/5): Bad - First I visited hotel this is hotel having room having paint falling,fan creating noise,bedsheet dirrty pathetic
• Sanjay (1/5): Bad -
• Phillip (5/5): Passable -
• Keegan (9/5): Superb -
• Carl (1/5): Unhhapy with room which is hugely overpriced. It should be for free. - A balcony in old colonial style of shape and style. I reserved a room with window but got a hole like s storage room converted into a bedroom in the hallway. Not worth it a penny. II felt I was in a salvation army room. I should be able to claim my money back or will never ever book a room through Booking com.
• Yaakov (1/5): Bad - Nothing Shady staff . Unclean linens . unclean common toilet and bathroom . unclean room . Found bread crumbs on the bed. A staff member clicked my passport on his personal phone,when I asked him why,he said it needs to be send to the CID office for inquiry.bad experience.strongly recommend to stay away from this place.
• Roger Howard (2/5): Not what you expect be careful when you book. - I booked a double room with a bathroom and veiw over Mumbai city. At check-in I was given a room with out a bathroom, no window and a mattres at floor level. When I complained I was told that my window was on the other side of the building down a corridor.
• Nishita (1/5): Miserable - No breakfast provided Staff attitude
• Anupam (7/5): Overall good stay with clean bedsheets and toilet - Location Attached toilet
• Nilesh (1/5): Bad - Staff इस not ok
• Sashi (1/5): Bad -
• Jamir (7/5): Good -
• Goulamhoussen (7/5): Good -
• Vanshika (10/5): Exceptional -
• Alima (4/5): Disappointing - Location, free tea They didn't change some of bed linen,
• Gabriela (7/5): Good - Location awesome. Staff very good. Room comfortable. Shared baths clean. I liked everything, I'd I highly recommend it if it was not for the stink in the room. The room though clean, stink of pee
• Joey (5/5): Passable - The location and the staff Not what it looks like in the pics. Common toilets. Cooking just outside your room. Just not nice
• Nayan (4/5): It was worth it only due to location else not at all. - Room size was good Room was smelly, sheets were smelly too.
• Mulraj (1/5): Pathetic - Nothing. No friendly faces, no helpful staff, rooms not cleaned till you beg. You are not informed that over and above the fees stated online you need to pay an exorbitant gst. You get a shock at the final bill and realize you could have booked a 5 star hotel. As for the common toilets they so filthy and cold water showers are normal. everything. Especially friendly staff and definitely need cleaner rooms.
• Dayana (2/5): Disappointing Accessibility Experience, Great Location - Carlton Hotel Mumbai - We recently stayed at Carlton Hotel Mumbai through booking.com and had a mixed experience that compelled us to share our thoughts, particularly for those with accessibility needs. The booking process was straightforward, and we chose this hotel based on the information provided under facilities, which indicated that the entire unit was located on the ground floor. Unfortunately, upon arrival, we were surprised to find that there were no rooms on the ground floor, and worse, there was no lift or any wheelchair accessibility features available. This oversight became particularly challenging for us, as my husband is wheelchair-bound, and after a long international flight, the last thing we needed was a hotel that didn't meet its promised accessibility standards. When we brought this to the attention of the receptionist, there was a noticeable lack of understanding and empathy until my husband appeared with his wheelchair. It was only then that the severity of the situation seemed to register. On a positive note, we must commend the hotel's location, which truly is amazing. Additionally, the internet connectivity in the room was excellent, making it convenient for both work and leisure purposes. However, the major drawback was the 47 steps leading to the reception area, making it a significant challenge for anyone with mobility issues. We strongly urge the management to update their facility description immediately to reflect the true accessibility status of the hotel. This crucial information will not only prevent future disappointments for guests with accessibility needs but also ensure a more transparent and honest representation of the hotel's offerings. In conclusion, while the location and internet quality were noteworthy, the lack of adherence to stated accessibility features and the inconvenience caused by the absence of ground floor rooms and a lift significantly impacted our overall experience at Carlton Hotel Mumbai.
• Marcel (9/5): Way better than I expected - Totally fine for the price - near tourist sites and high-class hotels owner was friendly and helpfull
• Robert_M1457313 (10/5): Strongly recomended. - Best place to stay on Colaba! Just behind Taj Mahal hotel, very helpfull staff, great location. Just few steps to India Gate, Loepold Cafe, Gokul, where is all night life. To Chattrapati Shivaji terminus is 20 min walk. Strongly recomended, in march i'll stay there again :)
• Savan (6/5): Pleasant -
• Mohanhallegere (8/5): Mohan Kumar from Mandya karnataka - good hotel to stay in colaba, Mumbai. only thing is to share bath rooms, ok bath rooms also well maintained. we can access all places in mumbai staying in colaba, This is budget hotel to stay in mumbai
• Kevin (9/5): Superb - Awesome location. Perfect for the main heritage central area and nightlife. Super friendly and supportive staff. Would recomend.
• Muchaag (10/5): Exceptional - Everything. Like always wonderful staying, see you next time in march :)
• Elizabeth (7/5): Good - We loved the location and staff at this property. Staff very welcoming and attentive. Place is kept clean with free drinking water and chai. The shared toilet/bathroom some walk away from our room but didn’t fault the stay too much.
• Keith (5/5): Passable -
• Shaja (8/5): Very good -
• Viraj (1/5): Bad -
• Rich (7/5): Good -
• Pankaj (5/5): Passable -
• Craig (8/5): Sound - All good
• Devaraj (7/5): Toilet need to there near room - Toilet need to there near room Toilet need to there near room
• Vashi (5/5): Passable -
• Nazir (1/5): Bad - Common dirty washrooms, very unhygenic
• Fumzs (7/5): Z ii Aism - LOCATION STAFF
• Paul (10/5): Excellent hotel in an excellent location - Excellent resort!
• Sneha (1/5): Bad -
• Deepak (5/5): Tolerable - Location Very dirty
• Govind (8/5): Very good -
• Dsouza (1/5): Bad -
• Samuel (7/5): Good -
• shraddhachauhan (10/5): Comfortable stay. - The hotel has a really good service with professional staff. My stay went comfortable as the rooms are well cleaned and maintained. The staff are helpful and on service. I will surely recommend the hotel and will also visit it again. The great budget friendly hotel.
• Vinay (7/5): Good -
• Ivo (9/5): Superb - Nice location. close by you can find different bars and restaurants. Staff is very friendly.

Photos