OYO Hotel Plaza Veracruz Centro Historico
Location: Callejon de Trigueros, 43 casi Esquina Aquiles Serdan, Veracruz, mx
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Hotel Plaza Centro Historico offers a prime location in Veracruz, with popular attractions like Regatas Beach and Castle of San Juan de Ulúa just a short distance away.
Comfortable Amenities
Guests can enjoy a relaxing stay with amenities such as a terrace to unwind, a 24-hour front desk for convenience, and free WiFi accessible throughout the property.
Nearby Attractions
Explore the rich history of Veracruz with Asuncion Cathedral, Mexico Naval Museum, and City Hall all within reach. Plus, with the airport just 9 km away, traveling to and from Hotel Plaza Centro Historico is a breeze.
Book your stay at Hotel Plaza Centro Historico now for a memorable experience in Veracruz!
Policies
Check-in: 03:00 PM - 07:00 PM
Check-out: 12:30 PM
Amenities & Facilities
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Luggage storage
- Non-smoking throughout
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Internet access
- Housekeeping on request
Rooms Available
-
Superior Room, Multiple Beds
1 Double Bed and 1 King Bed
144 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Superior Double Room, 1 King Bed
1 King Bed
132 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Habitacion Matrimonio Grande (1 Cama King)
1 King Bed
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Double Room, 1 Double Bed
1 Double Bed
144 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Standard Room, 2 Double Beds
2 Double Beds
144 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk, phone, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Wardrobe or closet
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Habitacion Doble Estandar (2 Camas Matrimoniales)
2 Queen Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, towels, and a shower
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Private bathroom
- Daily housekeeping
- Free WiFi
- Bedsheets provided
-
Double Room
The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
-
Standard Triple
The triple room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This triple room offers a tiled floor and a flat-screen TV with satellite channels. The unit offers 2 beds.
Max Occupancy: 5 (3 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Superior
The double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room provides a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Superior Two beds
The twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Max Occupancy: 7 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Standard Two Single Beds
The twin room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Standard Two Beds
The twin room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
Max Occupancy: 7 (4 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Standard
The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room offers a tiled floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- TV
- Air conditioning
- Desk
- Fan
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Hand sanitiser
-
Quadruple Room
This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Linen
- Clothes rack
- Toilet paper
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Room
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Tile/marble floor
- Linen
- Clothes rack
- Toilet paper
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Twin Room
The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
-
Twin Room
The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
-
Double Room
The unit offers 2 beds.
Max Occupancy: 5 (5 Adults)
Guest Reviews
- Covarrubias (10/5): - Su amabilidad es muy comodo centrico
- Covarrubias (10/5): -
- Rocío huerta (10/5): - Su único y buen trato
- Jose Luis (2/5): MUY BASICO - la ubicación es buena No desayune, pero las personas que atienden tienen mala actitud.
- Covarrubias (10/5): - Esta muy centrico y comodo Todo bien
- Covarrubias (10/5): - Buen precio
- Gabriel (8/5): - Ubicación Falta iluminación natural
- Ortiz (10/5): - Las atenciones que nos dieron, la limpieza y la comodidad. Todo me gustó 9
- Marco Antonio Preciado (10/5): - Su ubicación y el trato de su personal
- Raymundo (10/5): -
- jose osvaldo (8/5): buena - La ubicación Que no permiten el uso de los sanitarios antes de hacer el check inn, cuando llevas personas de la tercera edad y/o pequeños
- López (9/5): - La ubicación Falta de mantenimiento a los aires acondicionados
- ROSA (9/5): -
- Natalia (1/5): Nefasto, deplorable , asqueroso. - Nada Nada mas verlo nos fuimos y no nos alojamos. Reservamos en otro sobre la marcha. Mas q un hotel parece una fonda de mala muerte
- Victor (10/5): - Tiene buena ubicación, el personal es de 10, ya tengo varios años quedándome ahí, y siempre regresaré, lo recomiendo al 100 Sin comentarios
- Porras (7/5): - Que nos.dieron equivocado el control del aire acondicionado. Y que por llegar tarde dieron mi habitación a otra persona
- Loren (1/5): It was awful. I was forced to find other lodgings for last 2 nights. Had to pay double for 2 nights - Nothing DO NOT STAY THERE, under and circumstances. It's a run down, funky mess, and Booking should be ASHAMED to list it AND to give it a rating of 9! It was the worst place I've every stayed. DO NOT stay there! I wish I could give a review rating of -1. It's really that bad. YOu won't sleep and you will feel disgusted! The hotel is a shabby, dilapidated, run down mess. Booking gave it a 9 . It should get a -1. My room was barebones, light bulb hanging from the ceiling in a room with: !. NO closets or hangers or anywhere to put your clothes. I draped my clothes over a chair. 2. Bare walls, no attempt at making a pleasant room 3. a broken shower head in the bathroom that sent water everywhere but down onto the person! Funky, funky, funky! Broken steps leading upstairs. THe place has been let go and is a shameful mess. BUT THE WORST: Blasting Salsa music in the same plaza where the hotel is. It comes from 2 businesses that stay open until 3 am in the same small plaza as the hotel: A Beer joint and a TaquerIa restaurant. HUGE speakers in front of these businesses play music until 3 am. IMPOSSIBLE to sleep.
- Cruz (9/5): - Es céntrico y cómodo Botes de basura por fuera de la Ventana, y ventanas no cierran bien
- Moran (10/5): - La tranquilidad de la ubicación
- Gabriel (1/5): No lo recomiendo - Nada, cero flexibilidad Todo, no hubo nada que me gustará. Después que vi en Google, ahora entiendo porque tantos malos comentarios. No tiene estacionamiento
- Viridiana (5/5): - La atención del personal No tenía agua calienta se IVA mucho el internet y no salía mucha agua de la regadera
- Yair (10/5): -
- Daniel (10/5): Buena hospitalidad - Muy linpio y el perdámoslas muy amable Todo muy bien. 🙂
- Mayra (10/5): Excelente ubicación y precio - La ubicación y el precio Todo estuvo bien
- Ruben (9/5): -
- Elizabeth (7/5): - La ubicación....y el aire acondicionado funciona muy bien Olía mucho a humedad y como a las 6 de la mañana
- Dora (2/5): Wouldn't recommend it. - The worst hotel I've ever stayed in. The only good thing is the location. No hangers or place to hang the clothes. The toilet is IN THE SHOWER and everything gets wet whenever one bathes. The shower curtain is filthy. Cleaning buckets and dirty laundry always left out in the halls. This place needs major restoration. Looks like an absentee owner with no manager.
- Gisela (8/5): - La ubicación Hay un poco de humedad en las habitaciones pero de todo lo demás estuvo perfecto
- Christian (8/5): -
- Blanca Estela (9/5): - Excelente ubicación, Está deteriorado, los escalones a la planta alta rotos, me parecen un peligro. Además en la planta alta está almacenada la basura y los utensilios de limpieza regados por todas partes demeritando el edificio. En la habitación que nos asignaron estaba una escoba detrás de la puerta principal. Las lámparas no funcionan Una llave del lavabo gotea todo el tiempo. Se reporto.
- Humano (7/5): -
- Sergio (10/5): Excelente experiencia - El trato del personal muy amable y atento
- Humberto (10/5): - Buenas ubicación, muy tranquilo la habitación limpia el personal muy amable Todo estubo excelente
- Indalecio (8/5): -
- Alvaro (8/5): -
- Flores Hernandez (10/5): - Ubicación y el personal El audio en las televisiones
- Rosa (10/5): Super - Excelente servicio
- Brenda (10/5): - Que esta super céntrico Todo súper bien
- Brenda (10/5): - Esta super céntrico llegas caminando al malecón y al mercado hidalgo Todo súper bien
- Ericka (10/5): Gracias por todo . - El personal es muy amable y servicial . No sé ponen extrictos con las vistas que nos van a buscar . Solo que el baño no tiene ventilación o un extractor de olores . Es un poco incómodo
- Aide (9/5): - El silencio Todo bien
- José Silverio (4/5): Pasadera - Ubicación excelente El cuarto muy chiquito y sin ventilaciónes
- Mayra (10/5): Es recomendable para los turistas - Excelente ubicación y precio Todo bien
- José Angel (9/5): - Todo muy limpio, aire acondicionado muy bien,el trato excelente, agua caliente muy bien,la ubicación perfecta, para el precio estubo muy bien La televisión le falló el sonido pero de ahí todo muy bien
- Portugal (10/5): Muy bien. - Excelente ubicación. No hay tipo closet. Para guardar ropa.
- Javi (7/5): -
- Karla (8/5): -
- Idalie (8/5): - I like it that it was close to everything,so I walked everywhere. The only problem I have is that below about 100 feet there are restaurants that barbecue outside on the plaza and all the smoke came into my room causing to get sick with smoke allergies. So I have been sick getting better after I left the hotel. The staff was very nice. I didn't like that I got the room closer to the plaza where all the activities is happening so it was a lot of music til earlier part of the morning and the smoke that affected me.
- Antonio (10/5): - Su ubicación es excelente, tiene uno a la mano tiendas restaurante y diversión
- Jonathan (5/5): -
- Miriam (1/5): HAD TO RESERVE at another hotel instead without a refund. - ONLY The Location False advertisement: not working WiFi , Check in and check out times , the room doesn’t look like on their website, it says it has parking but it doesn’t, it’s an old building and staff wasn’t helpful.
- Dominguez (2/5): - La ubicación es muy buena El hotel es muy viejo le falta mucho mantenimiento, deben especificar q son 2 pisos y solo hay acceso en escaleras largas y un poco empinadas, falta de información para el check out debes entregar toallas y te hacen regresar ya q su personal no tiene la consideración q bajas con el equipaje apenas y pudiendo por las escaleras, no cuenta con bote de basura en el cuarto solo el del baño, solo te dan 2 almohadas, considero q su precio es elevado en comparación a otros hoteles en la misma zona y son más económicos, cómodos y en mejores condiciones.
- Gabriel (8/5): -
- SILVANA (7/5): - Está en buen lugar ,la cama está rica ,el personal muy muy amable Le hace falta mantenimiento en general , baño ,ventanas ,regadera ,llaves del lavabo
- Vicente Agustin (7/5): -
- Rivera (10/5): - Muy buen servicio de los recepcionistas
- Amador (10/5): Todo chido - La ubicación Tardaba un poco el agua caliente, de ahi en afuera todo bien
- JENIFER1504 (9/5): - Lugar tranquilo para descansar con buena ubicación.
- Nayeli (10/5): - Super
- Elena (1/5): AVOID, we had to run away. - Nothing, worst hotel/hostel I have ever been. The hotel infrastructure is absolutely terrible: all is broken and decading. There are holes in the ground. There was a high voltage power outlet in our room, coupled with its attention signal. This, paried with the high humidity was not reassuring. The bed was dirtly, i.e. new dirt on it, with black dust on it but also old brown stains. AVOID AT ALL COST, except if you want to experience what seems to be was some kind of prison turned hotel.
- Ramiro Alberto (10/5): Recomendable - El hotel muy cerca de todo, linda zona . El personal muy amable. Dejé mis valijas sin problema.
- Anely (7/5): -
- gonzalez (10/5): -
- Arcos Gómez (10/5): - El carisma de una chica del personal Todo bien , solo que llevaba muchas maletas y me toco en el 3 piso jaja
- Maria Luzsaira (8/5): - Habitación limpia, personal amable, tenía todo en productos de aseo personal Muy bien ubicado si tus actividades son en el centro de Veracruz. Lo único que te deja pensando en la frágil seguridad de las puertas y que desafortunadamente la tele nunca sirvió peroo muy amablemente me proporcionaron la wifi.
- Alexis (9/5): -
- Perez (10/5): -
- Kyle W. (9/5): -
- Garcia (9/5): - La hubicacion y limpieza Estuvo todo bien
- peter (9/5): -
- Xavier Antonio (9/5): -
- Edwin (8/5): - La ubicación está muy bien ya que adónde tome el curso me quedaba solo a 2 cuadras La TV no tenía sonido
- NOLBERTO (8/5): - Baño mas amplio
- Saul (10/5): - Excelente servicio, recomendable.
- Cesar ernesto (10/5): Centrico - Muy buen hotel por el costo beneficio. Llegue con mi hija y todo fue perfecto. El baño estaba limpio y el cuarto tambien, necesitaba 4 noches, asi que reserve 2 noches para ver como estaba y me gusto y reserve las otras 2 noches. Te hacen el aseo diario. Todo esta tan cerca, que uno puede ir caminando a los lugares importantes. Hay un oxxo cerca. No le pongo 10 en limpieza solo porque me toco la habitacion a un lado de la lavadora y habia un charquito de agua que tenia que pisar, pero el hotel es limpio y el personal muy atento
- Deira Lenia (8/5): - La ubicación En la habitación en el balcon habían un nido de hormigas y se metían a la maleta si las dejábamos cerca y abiertas
- Ricardo Pérez (8/5): -
- Luz del rosario (10/5): -
- Dave (2/5): - El aire acondicionado aunque se le puso el máximo nunca enfrió
- Rocío (3/5): -
- Cadena Lopez (10/5): - Me gustó la ubicación y el trato de la recepcionista, muy amable. Y muy atenta gracias Hotel Plaza.
- luis alberto (10/5): - Muy bien
- Pedro Damian (10/5): - Muy amable las señoritas de la recepción, agradecido por su atención y amabilidad 🙏
- Claudia (2/5): Very poor - Very different than the advertising pictures
- Frederikke (3/5): Nice staff but bad facilities - Located very close to the Zocalo, but a bit hard to find since it does not say OYO outside. The staff are very nice and stored my bags for me the last day. The wifi does not reach the top floor. When I raised the issue they already knew, so I feel like they shouldn't sell something they don't have. The air condition in my room could not be on for more than 3-4 hours. This meant that I woke up every night because of the heat and had to restart it on a switch on the wall.
- ERNESTO ALFONSO (10/5): - TODO BIEN
- Monica (10/5): - Todo bien: buenas atención, limpio y buena ubicación.
- Ana Jacqueline (4/5): - Terrible experiencia, el precio es elevado, el WC no funcionaba bien, las sábanas y toallas ya están amarillas y percudidas de viejas, sólo pusieron dos artículos de higiene personal cuando la reservación fue para 3 personas, la habitación tenía un olor extraño y sin ventanas, el Internet lento y la televisión no funcionaba
- lucia (8/5): - Todo muy bien, el personal muy amable y un lugar muy cerca del malecón
- Debra (2/5): Skip this horrible hotel - The only thing going for this hotel is the location, very close to malecon and zocalo. Staff was unfriendly and unaccommodating. No blanket or spread on beds, just sheet, when asked for a cover they said they didn't have any. Horribly loud in room facing narrow alley/street below with several restaurants below blasting loud, techno beat music until after midnight. Interior rooms were small, dark and had no windows.
- Denise (3/5): Poor - I did booking for my parents when they got to the hotel they were told they didn’t have a reservation there. And they couldn’t get a refund we had to ask booking. But I made sure to print out the information for my mother since the room I had already paid for . According to them they didn’t have any room available. My mother said I want you to refund the card it was paid with and I will look for another hotel. And out the blue there was a room. It’s very unfortunate that this happen since they had just arrived from the airport with the travel and being tired since they got there at 11:00 pm.
- Collin (7/5): Good -
- Noel (5/5): Nice staff, good bed, as for the rest... - All the staff I interacted with were super friendly and the bed itself was new and actually quite comfortable, and while it sometimes took quite a while (eg., 10 minutes) I could usually get hot water in the shower if I waited long enough. Unlike in the pictures it was an interior room with a window looking at the hallway so you had to keep the blinds shut and the windows closed for any privacy, but more bothersome was that there was only one thin sheet on the bed so when it got chilly one night I had to sleep in my pants and jacket. There were no hooks to hang anything up or bench to put your bag on. No toilet seat so be prepared for that. Also while you can't really blame the hotel and probably expect some noise in a centro hotel in Mexico regardless, this was one of the noisiest places I've stayed. No drinkable water to be had in the hotel, either (something that's hit or miss at this price point but might be worth factoring into your cost math), and it was about a 10-15 minute walk in the morning to find coffee. Given the place isn't even crazy cheap (and fyi there were nearby hotels not listed with online booking sites with signs out advertising rooms for MXN 100-150 less) I'd be inclined to spend a little more—or if you're comfortable not pre-booking just show up in person as see what you can get in the vicinity.
- Douglass (1/5): Not accomodating to clients - The location was good. Prior to arriving we wrote to extend out stay an extra day but were told we would have to do that through Booking,com which we did. On arrival the receptionist tried to charge us for a cancelled reservation as booking had sent an updated reservation with a different number. We arrived about 8:00 AM and asked if we could get into a room earlier than normal check-in but were told the Hotel was full and we would have to wait. We saw no indication of client movement that would indicate that being true. We went out for the morning but had to return as my wife had an urgent bathroom need. The receptionist would not let us use any bathroom so we went to another hotel that helped with the need. My wife was suffering and at 80 years old, staying out in the sun was a little difficult for me so we asked if we could wait for our room in the lobby and were refused permission. Whle waiting we put our luggage in a back room where I noticed a water dispenser, When I asked if I could have a little water I was told it was for staff only. In three weeks of travel, this was our most unpleasant treatment.
- Inga (3/5): Would go back after renovation. - Location. Good wifi. Loved the architecture of house but it looked almost abandoned. I hope the oener will put some money in it. It is nothing like on pictures. Hotel is tired. It has lot of potential. It would be easy to make it more welcome: a coat of color on the walls, better lighting, a coffee machine etc.
- Manuel (7/5): Good -
- Moarales (9/5): Superb -
- Jaanus (7/5): Good -
- Dena (10/5): Exceptional - Very comfortable room. Good value and good location. Friendly staff
- Rubén (7/5): It is a great location if you are going to use it only to sleep at night - The location Cleanliness and the lack of attention of one of the staff at the front desk the night clerk was absolutely friendly and helpful, can’t say the same about the day lady she was not very friendly and impolite
Photos
