Ambassador Hotel

Location: 22-23 New Steine, Brighton & Hove, gb

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:30 AM

Amenities & Facilities

• Non-smoking rooms
• Family rooms
• Non-smoking throughout
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Front desk (limited hours)
• Free wired internet
• Internet access
• Beach toys

Rooms Available

• Twin Room with Private Bathroom

  This room features tea/coffee making facilities and a TV.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Linen
  • Toilet paper

• Triple Room with Private Bathroom

  This room features tea/coffee making facilities and a TV.

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Linen
  • Toilet paper

• Quadruple Room with Private Bathroom

  This room features tea/coffee making facilities and a TV.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Linen
  • Toilet paper

• Single Room with Private Bathroom

  This room features tea/coffee making facilities and a TV.

  Max Occupancy: 1 (1 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Linen
  • Toilet paper

• Double Room with Private Bathroom

  This room features tea/coffee making facilities and a TV.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Linen
  • Toilet paper

Guest Reviews

• Eileen (8/5): -
• Bart (8/5): - Friendly accomodating people. Shower basic
• Leigh (3/5): If the sheets had been as bad as the rest of the room, we wouldn’t have stayed there at all - Clean sheets and the location No hot water at all for our entire stay the room was grubby and tired
• Jennie (7/5): Comfy and close to the sea. - Clean and comfortable. Very close to the sea. My room was a bit small.
• White (10/5): - The location was great. The lack of parking space.
• FABRIZIO (7/5): -
• Sharon (5/5): - The location was cool. The bed was comfortable and the staff was friendly. The furniture was a mess. Missing one lamp shade. The windows need painting, like really badly. Just a run-down feel, and the smell of mold in the bathroom was extreme. The TV remote didn't work, and batteries were held in by tape.
• Johal (2/5): Never visit again - Nothing No cleaning inside the rooms and all furniture is old and also in pictures and reality is totally different.
• Enver (1/5): Would not come back, very run down, defo not worth the money we paid for very disappointed - Nothing didnt look nothing like what the pictures are on the wedsite Was very dated, door didnt close properly, looked like it was used as a half way house,very run down we didnt feel safe
• Edith (5/5): If you can get a room cheap here and not being in their basement it is okay. - Place was well heated and good location The room we were in had no internet access, same for the TV in the room. Super noisy, you can hear every step taken above you. Toilet did not flush too well.
• Yves (10/5): Very convenient place if visiting the beach -
• Lambton (10/5): will deffo stay again - perfect location staff friendly and very surcure happy with it all
• Virajini (5/5): Overall, most of the rooms are good. However, they only provided hand wash as toiletries. Only some of the staff are goo - The location is nice and have access for everything. The bins in the rooms are very dirty. When you remove the bin liner to throw the garbage away you can see the bin was very dirty and smelly.
• Chris (8/5): Pleasant stay - Great location. Friendly staff. Excellent communication. Got a call to remind me about check in because I hadn't already been there due to a busy day. Good service. Narrow stairs, but that's this type of seaside hotel. The shower could have been a bit more powerful but it was clean and warm.
• Anne (8/5): Great location, good value, perfect for a short break. - It’s in a great location. Compact room but everything you need for a short stay. The room was spotlessly clean and the bed linen was nice. The host was friendly and helpful. I would definitely stay again. It’s a bit dated and would benefit from a complete re-decoration throughout. But then they would have to put the prices up!
• Michelle (6/5): -
• Max (1/5): -
• Kangarani (8/5): -
• Arthur (6/5): -
• Givanovich (10/5): -
• Kate (7/5): - Absolutely lovely staff Maybe a bit of a refresh here and there but perfect for my stay. No complaints.
• Andy (8/5): Excellent value, friendly staff. I was upgraded to a double room at no extra cost. -
• Anthony (8/5): -
• Birch Steve (2/5): - Very rude when spoke to on phone.. And then reading reviews confirmed that. Did use it in the end, as i want sure what the state of the rooms would be
• David (10/5): -
• Petkovic (9/5): -
• Givanovich (10/5): -
• Ian (9/5): Economical clean friendly hotel which we would return to as our top choice - Very friendly staff interested in making sure we had the best room Only issue was parking which could be found with persistence but still better than the centre of town
• Solomiia (6/5): -
• 4659510314923718 (8/5): -
• Kendra (10/5): -
• Mark (10/5): Value for money staff friendly. - No breakfast. Location fantastic
• Stephanie (8/5): Pleasent family one night stay. - Staff were friendly and the family room was comfortable and spacious. Also liked that we could come and go as we pleased with no time restrictions.
• nilan (4/5): The stay was not the best - I liked the location but on the photos it said it was above top with the sea view and when we arrived they gave us the key for the bottom for underground not being able to get the good view of brighton The bathroom isn't quite clean or new and the wall was quiet old pelling at stains on the wall
• Terence (5/5): -
• Stephen (7/5): - update furniture and maybe a lick of paint
• ALISTAIR (5/5): Good for a budge hotel. - Location was great with a sea view Standard room with double bed and single bed. Clean towels given and bedsheets although some stained. It’s ok for a budget hotel and those who overly complain should go and pay for a 5 star if they are so picky I also left my work phone in the room and the receptionist contacted me to inform me. Good and honest staff. Although shampoo in bathroom, there was no soap
• Edward (7/5): -
• Jennifer (1/5): Staff were incredibly rude and unfriendly - I liked nothing about this property it was disgusting and unclean there was stains everywhere mold growing and overall sickening The curtains didn’t work the water didn’t work there were stains in every corner of the room the sheets are from 1960 or something they were thin I’m talking about 1 layer
• Elliott (8/5): -
• David (9/5): Had a great time. I’ll be back. - Clean, convenient and helpful staff.
• Rhianna (1/5): -
• Ermelinda (8/5): -
• Tina (5/5): - The location Room was a bit dated and thought there was somewhere there to have breakfast
• dorothy (6/5): -
• Ethan (8/5): -
• Geoffrey (2/5): Would not stay here again - The staff were friendly and helpful The room was very dated the doors had missing handles the two of the five lights in the room did not work, the towel rail was very rusty as was the curtain rail, the toilet roll holder was broken/missing, the floor was uneven in room and bathroom has signs of leaking on the floor
• Andzelika (3/5): - Sztory nie zapiete na zabki Ogólnie pokój nie miał klimatu był bardzo zimny
• Belinda (6/5): Done what it had to - Room was clean, could do with a serious refurb, very old and tired
• Layla (10/5): - Amazing, could come and go as we please, very polite staff, toilet & shower in our actual room so very nice and private.
• Shivam (10/5): -
• Nieland (9/5): -
• Amal (8/5): -
• stacey (7/5): -
• Tyler (10/5): -
• Pratheesh (1/5): Very Bad. disappointing stay - Location was okay. near to the beach but no view to beach. fully closed room Very disappointing stay. The room was fully enclosed with no view. Cleanliness did not meet expectations. The bathroom/toilet door was damaged and had no lock, and basic amenities such as tissues were missing. Staff interaction was not welcoming. Overall, the experience was uncomfortable and below standard. I would not choose to stay here again.
• Moishi (1/5): Avoid at all costs - The only good thing was that it is very close to the beach! Super location We asked for a double and two single beds but we got two double beds. Extremely inconvenient! The bathroom sink was literally dirty from hard water. Have they no idea how to clean a bathroom? Photos on the website are very deceiving. Furniture is old and not comfortable. Almost like army barracks! No lounge to relax...
• Garzan (10/5): -
• Jemz (4/5): -
• mathew (9/5): -
• periathambi (6/5): -
• Margerison (1/5): Down and Out in Paris and London. - Location. Price. Cleanliness, condition of the property, heating, lack of hot water, poor security locks on bedroom doors, tiny useless TV, uncomfortable bed. Strange friends or guests sat in reception. Do they work at the hotel or are they just sat there? This hotel condition wise needs pulling down.
• luiza (10/5): -
• Silvia (3/5): If you just need a bed for the night & price OK this place would work but I wld not stay here again - Bedding and bathroom looked OK Found clean towel on toliet. Decor old and shaggy and could do with replacing. Remimded me of 80's /90,s B&B. Window and curtain need TLC or replacing.
• Love (5/5): -
• Adam (8/5): -
• Ana Maria (1/5): -
• Camille (6/5): - L'emplacement est top Le batiment a pas mal vielli et n'est pas super bien entretenu. Je n'ai pas osé me doucher
• Jennifer (7/5): Practical and comfortable with very welcoming staff - The size of the room and the outside space which was a big surprise. small breakfast option privacy for the shower update the furniture - beds as these were extremely worn and tattered and the side tables - drawers do not open/close smoothly.
• Anthony (6/5): Mixed Bag - Location and reasonable price. Bed was really uncomfortable. Sloping mattress. Very noisy reception when checking in with loud conversations in reception. Room doors only closed if slammed so there were lots of disturbances. Tea and coffee tasted disgusting.
• dagbert (8/5): -
• Matt (9/5): -
• Keith (8/5): -
• deborah (1/5): unsafe and dangerous - Nothing had to leave after the weekend, had booked for a week dirty, dangerous, electrics faulty, broken heating, 4 flights of stairs, bars on the windows, dirty broken shower.
• Angèle (5/5): Inconfortable. - La vue Le manque de propreté et le bruit
• rachel (10/5): Great hotel good value for money kids loved it - Very friendly and helpful staff great room loads of tea coffee stayed 2 nights gave clean towels toilet roll
• Priscilla (4/5): Ok - Only good thing was location. Bathroom in the corridor. I chose 2 double beds but got 1 double and 2 single.
• Ashley (8/5): - Was a comfortable stay in a spacious room would deffo stay again if needed
• Nergz (2/5): -
• Chantelle (5/5): -
• Ven (9/5): Enjoyable - Staff and manager were so good
• John (10/5): Very enjoyable, I have family in Brighton and expecting my first grandchild. I intend to be staying at this guest house - Have stayed before will stay again, perfect location. Friendly staff, great value for money. Just one thing a bit noisy when staff arrive in morning, but we love the ground floor room with a view of the pier.
• Padre (6/5): Great stay, just needs a bit more cleaning and some upgrades - Friendly staff, easy access, relaxing stay Cleaning needs a lot more touch-ups and some fixes with equipment and it would’ve been MUCH better
• Joe (10/5): -
• Luke (7/5): -
• Priyank (2/5): - I would like to have full refund as my room was in basement, very cold, refused to provide warmer or turn on radiator, WiFi wasn’t working
• Jay (5/5): We stayed Saturday evening for £100. Sunday (today) is £45 which is probably what it should be every time. - The location is good. Bed and shower were clean. Decent view. It’s tired. The photo ID requirement is odd. I’ve stayed in many hotels and I’ve never experienced this. Quoted as a legal requirement, which it isn’t. Do remember to take this with you. Rooms were tired, as was the general decor. Odd smells too.
• Florian (10/5): - Gute Lage, Ausstattung für den Preis völlig angemessen.
• Waller (6/5): OK but I wouldn't recommend. - Location was perfect. Room was adequate but outdated with door handle to the toilet hanging off. The room was clean. No on site parking and off site very expensive.
• Claude (9/5): Escale agréable - Très bon accueil..excellent emplacement..Vue sur mer magnifique. Rien
• Hunt (10/5): - I had a small single room on the 1st floor. I could look out over the gardens in the middle of the road and the pier and sea.The bed was extremely comfortable and I slept on the best pillow I have ever used. I can't guarantee that all the rooms are so comfortable but I will definitely return and hopefully the room I like will be available. My TV couldn't be switched to a different channel and the volume couldn't be changed the 1st night but as I went out and when I returned to the hotel I was ready to go to sleep, it didn't matter. I mentioned it to the manager next day and he immediately brought new batteries for the remote. When that didn't work he got another remote for me and it was fine.
• William (6/5): Ok place - Room was clean but worn.
• Pete (5/5): Great location, very friendly staff but not the greatest night's sleep! - Very friendly and helpful staff. We had bikes with us and were able to store them safely. Our bed sagged quite a lot in the middle!
• Zoltan (7/5): Nice experience. - Stayed one night. For the money paid it was a very good stay, would come again soon in the near future. Staff are friendly. N/a
• Steve (10/5): Highly recommended - Great location and price. Slightly outdated but for the price it’s excellent
• David (10/5): -
• Trond Sivert (5/5): En natt var okej,tur det inte var mer,fruktansvärt dålig säng - Städningen
• GERARDO (9/5): -
• Zachary (1/5): Never again - Terrible terrible disgusting place. Everything, staff were rude and the place stank.
• Ian (8/5): Very misleading reviews - After reading the reviews I had prepared myself for the worst. I even took a sleeping bag and my own towel. I have to say I was very pleasantly surprised. The guy at reception was polite and friendly. Yes the hotel is a bit dated but for the price you can’t expect the Ritz. The room was small but clean and tidy. The sink shower and toilet were clean as was all the bedding. The bed was comfortable and there was a TV, kettle with plenty of tea, coffee and milk. There was even a small fridge. Maybe I was just lucky but I can’t really fault the place and for the price it was a bargain. I would definitely book again.

Photos