Hotel Shanti Plaza

Location: 8651 Arakashan Road, New Delhi, New Delhi, 110055, New Delhi, IN

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Fireplace in lobby
• Free WiFi
• 24-hour front desk
• Terrace
• Luggage storage
• Concierge service
• Elevator
• ATM/banking
• Fireplace in lobby
• Breakfast available (surcharge)
• Television in common areas
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Smoke-free property
• Tours/ticket assistance
• Free train station pickup
• 24-hour business center
• Free self parking
• Computer station
• Rooftop terrace
• Free airport transportation - pickup
• Airport transportation - pickup (surcharge)
• Reception hall

Rooms Available

• Comfort Triple Room

  1 King Bed and 1 Twin Bed

  Overlooking the city

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - LED television with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Free newspaper, iron/ironing board, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Magnifying mirror

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Smoking And Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Ceiling fan
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • Rainfall showerhead
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Magnifying mirror

• Deluxe Double or Twin Room, 1 Bedroom

  1 Double Bed OR 1 Large Twin Bed

  Overlooking the city

  
  

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

  Entertainment - LED television with cable channels

  Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and 24-hour room service

  Sleep - Select Comfort bed, Egyptian cotton linens, and bed sheets

  Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead

  Practical - Free newspaper, iron/ironing board, and desk

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Magnifying mirror

  Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Slippers
  • Electric kettle
  • Toilet paper
  • Bottle of water
  • Shampoo
  • Free newspaper
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Ceiling fan
  • Room service (24 hours)
  • Premium bedding
  • Free WiFi
  • Sleep Number by Select Comfort mattress
  • Rainfall showerhead
  • No rollaway/extra beds
  • Smoking and Non-Smoking
  • Bedsheets provided
  • Soap
  • Local maps
  • Toothbrush and toothpaste available
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Magnifying mirror

Guest Reviews

• Vishna (4/5): - (Only stayed here one night while transiting through Delhi) The good: - we had a bed to sleep in - the room was technically clean. - able to organise airport drop off during checkin for a fee. - Checkin staff were nice. The not so good: - No hot water for a shower. Luke warm at best - we could see the wiring for the ceiling lighting in the room/toilet flush worked but loose on the wall, generally the condition of the room was poor. - communication to the hotel via Expedia was non existent. We couldn’t organise airport pickup to bring us to the hotel, had to organise our own taxi when we landed.
• Keith (10/5): - This property is clean and the service is incredible. With that said, it is showing its age. Everything is still original from 2017 when it opened. Again, they keep it very clean and the staff will do anything for you - fair price for what you get.
• Jens Rainer (6/5): - Das Hotel ist okay. Freundliches Personal. Die Einrichtung ist wahrscheinlich für Indien gut, für mich ging es noch. Die Umgebung vom Hotel ist schrecklich, schmutzig und laut.
• Yoshiyuki (4/5): - The ficility was old. Floor was dirty hair was everywhere. Front desk was noisy and you could hear them inside the room. Not worth the money. Will never use this hotel in the future.
• Yoshiyuki (4/5): - Worst hotel I have ever been to.
• Harry (2/5): - What can I say….staff were pleasant enough. Marble reception area VERY misleading. Room looked as if it hadn’t been cleaned for years. Shower barely worked. Toilet didn’t flush properly. One of the guys I was travelling with had a stray electric cable in the shower area! Paid for 3 nights, stayed 1….didn’t attempt to get a refund.
• Paul (4/5): - Property was in a good location but room was not the double room which I booked on the App. Room was not clean and had a strong chemical smell coming from the air conditioning. Even though they confirmed they would provide free airport transfers none were there when we arrived resulting in a $50 AUD Taxi ride. Had to continually remind them of the need for an early airport transfer for a flight to Kathmandu.
• Tara (4/5): - It said they have an airport shuttle - this is completely false. Get a cab . The hotel is not like the photos . It might be ok if they cleaned the rooms. The door handle fell off when we arrived and the linens were dirty looking and stained. It would help if they cleaned the mirrors . With some care they could bring it up to a good standard. There are no females around just young guys that maybe don’t know about cleanliness. There is some great restaurants around the area and it’s a vibrant neighbourhood. Bring water there is none in the room
• Rhys (8/5): - I would stay here again. My room was a little unkempt, but nothing to complain about in a room of this cost. The staff were excellent and made my stay very pleasant. The area is close to the train station and it is a short walk to the train. I would have used the hotels travel service and suggest you do too.
• Hiroshi (10/5): - オーナーが日本語を話せるので、安心です。しっかりとプランも練ってくれます。
• sachin (10/5): - Very good
• Heidi (4/5): - The room was not clean and it smelt of smoke. We had to ask for clean towels, the TV didn't work (not important to us but anyway) and there was no hot water. We didn't expect delux for this price but we always expect clean. Avoid. Aweful location.
• Prithivish Mundra (4/5): Poor hygiene and poor hospitality and facilities - Had Booked a twin bed room a month in advance at a higher price thn a single bed room still didn’t receive the same in my 2day stay saying that they had overbooked the hotel and weren’t able to manage the crowd. The breakfast was pathetic and untidy half the thing were not even filled back an hour before the closing time as well.
• Verified traveler (4/5): - I recommend not to stay here.
• Verified traveler (4/5): - Lack of toilet paper = one roll for a 4 day stay Dirty linen = stank of cigarettes smoke No hot water! Definitely wouldn't stay there again under any circumstances.
• SHOJIB MOHAMED (10/5): Great Hotel. - I would recommend people's to stay in this hotel...rooms are clean. staffs behave is awesome overall I would rate this hotel 09/10
• Verified traveler (8/5): - Bra service. Fikk god hjelp av hotellets reisebyrå med videre reise i India. Det var god stand på rommene, varmt vann i dusjen. Eneste negative var at vi fant fluer i maten vi bestilte og rommene var iskalde (ikke noe varme på rommene). Wifi var helt ok, og beligenhet var helt ok.
• Verified traveler (8/5): - The staff was courteous & my stay was comfortable.
• Aki (10/5): - The hotel was clean and comfortable, all staff were kind and helpful. I just couldn’t use hot water to take a shower. Anyway it was good staying.
• Verified traveler (10/5): Great stay, very pleasant staff - Great stay, lovely room, friendly staff will do anything to help you. Really close to the railway station. Complementary breakfast ordered from and delivered to the room. The only negative was the smell of cigarette smoke presumably coming through from another room. Would definitely recommend staying here if you're visiting Delhi.
• Verified traveler (8/5): - Nice comfortable stay, friendly staff, close proximity to touristy sites. Value for money
• JORGE (2/5): Corrección a la elección de los hoteles que recomi - Nunca pudimos llegar el sitio es peligroso y los carros no entran facilmente. Peor aún con maletas en celebracion de 20 aniversario de casados. Enviamos nota a uds. De inmediato para la cancelación de la reserva, que espero nunca la cobren, para no tener problemas con uds., que se lo responsables que son y el buen servicio de su parte. Estoy seguro que no han ido al hotel.
• Giacomo (2/5): Evitalo... - Terribile, igiene pari allo zero, i dipendenti scontrosi, la chiave magnetica bisogna rimagnetizzarla almeno una volta al giorno perché troppo usata. nulla di buono, zona da evitare , brutta gente gira intorno all'hotel, stradine buie, davvero pessimo.
• Neelesh (10/5): Excellent service - Nice hotel in paharganj close to New Delhi station clean comfortable rooms and bed with good Wi-Fi and good breakfast and hotel meal awesome. Over all good stay in hotel Shanti plaza we will come back soon.
• sakir (10/5): Amazing hotel - Amazing rooms and the cleaniness is up to mark Good hotel in paharganj area nearby new delhi
• Yashika (2/5): - This hotel is really terrible, the bathroom was not clean, the bedding did not seem as though it had been changed. I would not recommend it at all
• Verified traveler (8/5): - The area is not so good but the people were helpful
• Verified traveler (6/5): - 房間有異味
• Verified traveler (2/5): - Receptionist very rude. He gave us a single room when we ordered online a double room. Me, my wife and son had to sleep in a very small bed. Pictures are not like the same. WiFi never worked. Never again going back and wouldn’t recommend it to anyone.
• Nischol (8/5): - The hotel and staff was very helpful. The neighborhood is an experience of real india. Very nice cafes minutes away . A lot of hotels around this area and they are very cost effective (value for money). I never had the breakfast so I can’t comment on that .
• Byunghwan (4/5): 시끄럽고 지저분한 동네, 찝찝한 식사 - 빠하르간지에 있지만 주로 올라를 이용하니 굳이 길좁고 지저분하고 택시가 들어오기 힘든 곳을 잡을 필요가 있었나 싶다. 조식은 6가지 선택 메뉴에서 골라야 했는데 방에서 먹을 수밖에 없는 이유는 루프탑 식당은 먼지로 가득하고 직원들의 세면장이기도하고 지저분한 조리실을 보게 되는 이유였다. 그나마 매일 시트를 갈아주고 정리해 주어 최하점을 주지는 않았으나 3성이라기에는 수준이 너무 낮다.
• Gerri (10/5): Good place - No issues. We ended up staying there twice while in Delhi. Staff were very friendly and arranged airport pick up and drop off
• SAEYOUNG (10/5): - 델리가 위험하다고 하고 도착이 밤 12시라 호텔 픽업 미리 신청하였습니다. 도착비자 받고 새벽 3시에 도착했는데 5명이 로비에 서있네요 환영해주었습니다! 호텔은 아주 깨끗했어요! 밤에 델리에 도착하신다면 추천 드려요!!
• Nicole (10/5): Worth your money. - Well first of all check in was smooth and they have good customer service. It's a great hotel that helps the customer on their convenience. I had an appointment for some visa stuff and they really accommodate me well. Will definitely come again.
• O (6/5): - スタッフが親切でフレンドリー
• Verified traveler (6/5): India 2018 - Service var bra, men du får det du betaler for og ikke så mye mer. Sengetøyet virket rent nok, men dusjen fungerte ikke helt og det var litt skittent på badet.
• NIKHET (8/5): Delhi trip - Place was central and clean. Approach as expected in old Delhi. Same as pics on website
• Verified traveler (10/5): - Friendly staff and absolutely great environment to stay with loved ones. Must visit this hotel in future trips as well. Please have this hotel to make your future trips fabulous and unforgettable!
• Equation76 (6/5): - The hotel room is clean and tidy as per picture. There is no proper restaurant on site except for a mini kitchen on the roof top. If you enjoy a breakfast in your room. That's will be fine. The hotel room key is not working properly. Therefore, you will see the bell boy running all over the place to assist guest to enter the room with their universal key card. Be careful with their free Shuttle service. The manager will flip flop with reason to request for payment for this service 500 for one way and 700 for return. At the end of the day, even the clean room cannot compensate for this dishonest act. Thank goodness, Expedia manage to sort it out.
• Verified traveler (6/5): - Staff was friendly and helpful. Roof top breakfast was pretty good.
• KOUTAROU (10/5): Had a very good experience. - The hotel staffs were always trying to help a guest and the communication with them was very smooth. They properly kept my booking valid after the big delay of arrival flight in Delhi. Although my stay was just 7 hours to take a hot shower and sleep, the stay was very comfortable. The room was neatly organized with good cleanness. I was impressed by the warm hospitality of the hostel staffs, especially Mr. Husain in charge of the reception desk.
• Rosaline (8/5): Holiday - This hotel is great place to stop over the hotel did not have a resturtant but room service was good. The staff at this hotel was very helful . The one thing i did find a little noisey at night.
• Verified traveler (6/5): Für eine Nacht ok - Haben vor der Abreise noch einmal hier übernachtet, war ok. Zentral am Bahnhof und mit guter Anbindung zum Flughafen. Zimmer war ok, inbegriffenes Frühstück nicht gut.
• Verified traveler (6/5): Bei Ankunft in Dehli zentral übernachten - Bei der Ankunft in Dehli hier übernachtet, Zimmer war größer als gebucht. Bad war schmutzig (viele tote Fliegen). Ansonsten ok. Flughafentransfer war günstig und wurde organisiert.
• Helle (8/5): Fine and clean rooms - The staff were very helpful and friendly. The rooms were fine and clean. The restaurant is located at the rooftop we're we saw a lot of rats so would not recommend their restaurant.
• Natalie (8/5): Nice Location - Great location with lots of places to eat in restaurants and cafes. Easy to get anywhere in the city with a tuktuk or cab which are cheaper. I would say the only thing that lets this hotel down is the staff not speaking any english and the roof terrace. There is no restaurant to eat so its either your room or the really dirty roof terrace. Staff hang their washing up there, shower and generally gather so not very inviting.
• prashant (10/5): Better than as expected - Hotel shanti plaza is newly built property and the hotel is well managed and well maintained It's best stay in india and the staff is also very helpful and very good in nature. Food and the roof top restaurant is awesome Rooms linen ,amenities and toiletries us highly sophisticated Thanks Expedia for making my trips awesome
• Peter (10/5): Super helpful staff - Every single person I have come in contact with at this hotel was super helpful and friendly.
• Verified traveler (6/5): Noicy! - This place is convieniently located near the railway, old Delhi and connaught place. Staff was friendly and helpful, they ler us leave our bags a whole day as our plane left late in the evening. But it was the noiciest room I have ever stayed in. The was music pumping outside, renovation work in tho hotel to 2am. You could hear people speak on the groundfloor on the 4th floor, whit the door closed. Warm water but mould on the shower curtain. Bed felt clean but lots of stains on the sheets.
• John (10/5): best hotel - Check in was very smooth and the reception guys is very helpful and always ready to help Room is very neat and clean amenities is up to mark Well maintained property and the food is also very tasty Nice stay and suggest for others
• rohit (10/5): Nice property as well as great services - Hotel is situated in pahar ganj area which is very close to new delhi railway station and the location is extremely good and the hotel is very tidy and the services is very good as expected. I fully satisfied the hotel amenities and room is very good condition I think its a new built property. Food is awesome I enjoy my stay thanks expedia for making my day

Photos