Hyatt Place Sanya City Center
Location: No 360-1 Yinbin Road, Jiyang District, Sanya, cn
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious High-Floor Rooms
Experience breathtaking views of Sanya from our high-floor rooms featuring modern amenities and comfortable furnishings, ensuring a relaxing stay.
Rooftop Pool and Bar
Unwind by taking a dip in our rooftop pool or sipping on a cocktail at the bar, offering a perfect way to enjoy the city skyline.
Convenient Location and Nearby Attractions
Located minutes away from key transportation hubs and popular attractions like Sanya Bay beach and Luhuitou Park, our hotel provides easy access to the best of the city.
Book now to indulge in luxury and convenience at Hyatt Place Sanya City Center.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Fence around pool
- Visual aids: Braille
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Key card access
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Access to nearby indoor pool
- Pool sun loungers
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Reception hall
- Swimming nearby
- Bicycle-friendly property
- Rooftop garden
- Bulk dispenser for toiletries
Rooms Available
-
Two Twin Beds
2 Twin Beds and 1 Double Sofa Bed
355-sq-foot room with city views
Internet - Free WiFi
Entertainment - 49-inch LCD TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and designer toiletries
Practical - Day bed, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Room service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
King Bed
1 King Bed and 1 Double Sofa Bed
355-sq-foot room with city views
Internet - Free WiFi
Entertainment - 49-inch LCD TV with cable channels
Food & Drink - Refrigerator, electric kettle, room service, and free bottled water
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and designer toiletries
Practical - Day bed, laptop-compatible safe, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Max Occupancy: 3 (3 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Designer toiletries
- Premium bedding
- Room service
- Free WiFi
- Down comforter
- Free cribs/infant beds
- Day bed
- Bedsheets provided
-
Twin Room with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are provided in this spacious triple room. The unit offers 3 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
Specialty King Room with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are offered in this spacious quadruple room. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
Specialty Twin Room with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious quadruple room. The unit offers 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
King Room with Sofa Bed and Ocean View
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious triple room. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
Twin Room with Sofa Bed and Ocean View
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this quadruple room. The unit offers 3 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
King Suite with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are provided in this spacious suite. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
King Suite with Sofa Bed and Ocean View
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious suite. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
King Room with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are available in this spacious triple room. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Cots
- Adapter
- Privacy curtain
-
Specialty King Suite with Sofa Bed
A seating area with a flat-screen TV, air conditioning and a balcony are featured in this spacious suite. The unit offers 2 beds.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Seating Area
- Toilet
- Alarm clock
- Wardrobe or closet
- Hypoallergenic
- Sofa bed
- Adapter
- Privacy curtain
Guest Reviews
- Ganchimeg (10/5): -
- Wen (6/5): -
- piet chen (5/5): location good room comfy and clean but staff not attentive - location. right in the middle of city centre. On quiet area. House keeping tip top, very fast response. View is stunning The staff. Reception to security. Not friendly. The way they communicate with customers, a bit impatient & dismissive. Simply lack of customer service. You ask a question, they answer for sure, but the body language is simply denying. I have never have this kind of experience with receptionist from International Hotel Chain. Just weird.
- Kinglam (10/5): -
- JennySoegiarto (10/5): Great Stay Experience at Sanya - Staying for 1 night at Hyatt Palce Sanya was an extreordinary experience. From the smooth check in experience till checking out. Everything was enjoyable. Having a spacious and clean room really gave me a relieve after a long trip around Sanya. Breakfast wa satisfying and more than enough varieties. It is very recommended for business or family trip...!!!
- Munkherdene (2/5): Very poor -
- John (10/5): Great place Nice location and friendly staff - Great staff room clean Food was little too Chinese but was still good
- Uranbayar (9/5): Overall, excellent. Will stay again. - The staffs all speak English perfectly, so it was really easier to communicate rather than other hotels in Sanya. The breakfasts were on point and the room was super comfy. I just wish they stopped having swimming class every hour, it was diff for people to see their kids having trouble with bumping into them.
- Narmandakh (6/5): Pleasant -
- Chimed (10/5): Exceptional -
- cheng (10/5): - 酒店位置很好，周边有商场可以很便利找到餐厅，楼层很高视野很好。
- Lau (10/5): 整體不錯 - 整體不錯，但附近沒有便利店及食店，需要步行一段路
- 720agathaw (10/5): Good place to stay - Very good location and the staff are very friendly and helpful. Like the breakfast very much as they change every day. There are some shop around the hotel, you can get food just nearby.. If you coming over to Sanya, you should consider this hotel.
- Abdon (8/5): - Non-smoking areas should be assigned around the property for healthy reason.
- Andrew (10/5): - Staff are committed to customer service and satisfaction.
- FarAway48937797304 (10/5): Best hotel value in Sanya - Sanya Center Hyatt Place is simply the best hotel value for a Sanya stay. Great rooms, great views, great breakfast, and great staff and management that are committed to making customer service the highest priority. It’s not on the beach, but the beach isn’t too far away. And it’s convenient to a multitude of restaurants, banks, and every other type of service you could want. Highly recommended!
- Chiew (8/5): Very good -
- Chiew (8/5): Very good -
- Ehud (10/5): Sanya hotel to be - Fantastic hotel with the best breakfast buffet
- Andrew (10/5): - Love this Hyatt. Great staff. Convenient location. Definitely a great value.
- Andrew (10/5): - Stafff was excellent
- Florence (7/5): Enjoyable and comfortable stay at Hyatt Sanya city centre - Good Location ; sumptuous and yummy breakfast Too troublesome; Lobby on level 23 then have to change lift to get into the rooms
- Kuo (6/5): Pleasant - Should Include microwave and basic cutlery in room for travellers' best convenient. Staff should make more communication with guest so as to understand guests' need well The pillar quality is bad
- Choon (8/5): Very good -
- 28christinay (10/5): Hyatt Place- Sanya Center - The Hyatt Pace in Sanya is strategically located at the center of Sanya between the Phoenix Road and the YingBin Road. It is very accessible to all the attractions by the public transportation - local buses. It is a short walking distances to most of the bus stops that connect the attractions from the hotel . The view of the daily breakfast on the 23rd floor is panoramic and cinematic and so are the guest rooms on the upper floors. The hotel is clean, the services are fair, the only complain that I have is the BATHTUB is too high, ancient and dangerous for me, elderly and young to take a bath.
- Lisl (7/5): Good -
- RichardYang0707 (10/5): Good location - The hotel is located in central Sanya with convenience stores, KFCs, Pizza Hut and a good Italian restaurant downstairs. I was there during the most busy times of the year due to CNY! The staff was really helpful and organized guest stays well. The facility of the hotel is very good for this brand also
- Verified traveler (10/5): - Clean, good service, good food and good price. Really like it
- Verified traveler (10/5): - Breakfast was good and plentiful. Reasonable price, very comfortable bed and pillows, large bathrooms and showers, large rooms, nice pool
- Verified traveler (8/5): satisfied - Hotel cleanliness and service was great. Location not ideal.
- J (2/5): - Very displeased with their lack of communication and response to issues.
- Verified traveler (6/5): - The hotel giving a surprise birthday cake to my hubby. Thanks for the good gesture. The Thursday, 12.09.2019 morning on duty swimming pool staff was not very friendly and wonder did he controlled the jacuzzi to stop whenever we wants to use it. There was no desert been served for morning breakfast. Example: Green bean soup and etc. The restaurant staff not familiar with Autumn Mid fresti
- Verified traveler (10/5): - The customer service level of this hotel is excellent. During our stay, there is one male staff in particular provided high level of attentiveness, going the extra mile. We are grateful for that. Breakfast was superb with good variety. Overall, the stay was a pleasant one.
- Shannon (10/5): - The view was great from high floors. Although I didn’t use the gym or pool, it’s a big plus for guests. The front desk staff were very helpful. One of them (sorry I can’t recall her name), even drew the direction to nearby Malls. She also helped to wrap the coconut Shell tortoise we bought from the gift corner. Well done overall.
- wowc982 (6/5): If the staff is willing to go the extra mile in the first place..... - We stayed in both Hyatt Place Sanya City Center (for easy access to the local attractions) and Grand Hyatt Sanya Haitang Bay Resort (to rest & relax) during this Sanya trip. Hyatt Place Sanya City Center - We chose this hotel because of the good review from tripadvisor. This is a new hotel with great location. Unfortunately, I really wish the front desk could take more interest and initiative to assist the hotel guest (as tourist). Just to name one incident we encountered: As mentioned above, we had to move over to Grand Hyatt Sanya Haitang Bay Resort after a 3 night stay in City Centre. Not sure if Haitang Bay resort will offer hotel shuttle bus transfer, I approached the reception to enquire if they can provide the email address of Haitang Bay resort. I rec'd a straight "NO" from the staff without further assistance. When probed further, I was asked to search on the website, etc. I felt a bit offended as I would not have troubled them if the hotel's wifi is working fast enough. Thereafter, I was referred to another lady for further assistance. The conversation did not go very well either. Hence, I requested to meet the hotel manager and realised the lady is in fact the front desk manager. OMG!!! Requested/Insisted that she has to make a call to Haitang Bay instead. Glad that she is willing to help and iron out the matter eventually. If the staff is willing to go the extra mile in the first place, our customer service experience will definitely be different!
- Verified traveler (10/5): - clean, good location, supermarket and bus stop nearby.
- L (8/5): - Very nice hotel with great roof top pool, just wish the weather was warmer. Staffs are very friendly and attentive. Good experience and will stay there again.
- Shane816 (2/5): Not up to Hyatt standards! - Hi, I stay at hotels 80+ nights a year and most of them are Hyatt hotels. I am a Globalist with Hyatt. First of I will start with the good: The hotel is well decorated and the rooms were comfortable. Now the bad: The service was HORRIBLE. -staff allowed guests to smoke in the lobby and elevators! They seemed afraid to comfront peolle to tell them smoking was NOT allowed. -everywhere smelled like smoke (lobby, restaurant, elevators and hallways) -Breakfast staff are NOT well trained and threw away our food multiple times even though we were jot finished. They even gace away our seats to other guests when I had got up to get kore ora ge juice. -breakfast items were not replenished -breakfast staff was very rude -cigarettes and trash on the floors of the lobby, hallways and elevators We did not have a good stay here. This was a service FAILURE and not up to Hyatt standards.i even sent the hotel a survey review asking to be cintacted and they never contacted me. Do not stay here if you are looking for high standards!
- Verified traveler (10/5): - Good location, reasonable price, clean room, good breakfast and nice service.
- Quee Jong (10/5): - Hyatt Place was great, location is good, staff are friendly and helpful. Rooms are big and clean, breakfast spread is good. Will definitely recommend to family and friends visiting Sanya.
- Luis (10/5): Good Value - It was a nice hotel with a comfortable bed. The free breakfast was nice. Staff was nice too. Especially Hidy.
- Wan (10/5): comfortable stay - New and clean
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