Tall Trees Motel Mountain Retreat

Location: 9 Eagle Heights Road, Mount Tamborine, au

Star Rating: 3 Stars

Property Type: Motels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 10:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Massage services
• Non-smoking throughout
• Private check-in/check-out
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Smoke alarms
• Guest room sealed after cleaning
• Key access
• Process in place to check health of guests
• Free wired internet
• Self parking (surcharge)
• Offsite parking discounted rates available
• Internet access
• Private picnics
• Japanese garden
• Secured parking

Rooms Available

• King Suite

  1 King Bed OR 2 Twin Beds

  Features a private furnished patio

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV and DVD player

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Large Luxury Suite

  1 King Bed and 2 Twin Beds

  Features a private furnished patio

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV and DVD player

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Large Luxury Family Suite Room 8

  1 King Bed and 2 Twin Beds

  Features a private furnished patio

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV and DVD player

  Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker

  Sleep - Premium bedding and bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

  Practical - Iron/ironing board, desk, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request

  Comfort - Climate-controlled heating and air conditioning

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 7 (7 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Hair dryer
  • Refrigerator
  • Desk
  • DVD player
  • Microwave
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Bottle of water
  • Room service (limited hours)
  • Premium bedding
  • Free WiFi
  • Bedsheets provided

• Deluxe Family Room

  This spacious suite features a separate kitchenette, a dining setting and a sofa bed. There is 1 king-sized bed and 2 single beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Fireplace
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Twin Suite

  This refurbished suite features a veranda offering a seating area and views of the Tamborine Mountain rainforest. It includes a work desk and tea/coffee making facilities. Maximum occupancy is 3.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Queen Suite

  This refurbished suite features a veranda offering a seating area and views of the Tamborine Mountain rainforest. It includes a work desk and tea/coffee making facilities. Maximum occupancy is 3.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Large Family Suite

  This spacious suite features a simulated fire place, a separate kitchen, a dining setting and a sofa bed. There is 1 king-sized bed and 2 single beds. This suite can interconnect to the Executive Suite for larger groups.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Fireplace
  • Interconnected room(s) available
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Executive King Suite with Bath

  The king suite has a private entrance and a kitchenette. There is a bathroom with a shower over bath and a separate toilet.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Private entrance
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

• Family Suite

  This family suite has tea/coffee making facilities, a microwave and a toaster. This refurbished suite features a veranda offering a seating area and views of the Tamborine Mountain rainforest. It includes a work desk.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Electric blankets
  • Terrace
  • Linen
  • Outdoor furniture
  • Entire unit located on ground floor
  • Clothes rack
  • Toilet paper
  • Chocolate or cookies
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access

Guest Reviews

• Sue (8/5): . - . .
• Day (8/5): -
• Tracey (8/5): -
• John (9/5): - Comfortable bed, good shower, nice towels, clean room, toliet room and shower separate, great location, easy check in and out.
• Evelyn (8/5): -
• Kerrie (10/5): - Loved the: location, cuteness of the space, bathroom more than enough, all the utensils, cushions on the chairs outside, view from desk, aircon being on on arrival. Just had the best time.
• Mary-Anne (3/5): We didn’t enjoy our stay here unfortunately. - It was in a great location and the sheets and towels were clean. There was a very musty, mouldy smell in the room and the decor was very outdated.
• Sara (7/5): - Very central. Clean. Comfortable. No onsite manager anymore.
• Barbuphill (4/5): - Easy access to restaurant and cafes. Garden are nice, near the creek. Much to expensive for a of a run down place. Dark, not enough lighting Light fitting didn't work! Shower is old and with a curtain which moves when showering. Needs a good overhaul.
• Joshua (5/5): . - The environment in the area was superb. The room was well appointed. Very big No staff support Very noisy from nearby road
• Jessica (8/5): - Facilities and clean
• Lynette (8/5): Convenient but comfortable - Good location, comfortable The booking process. We paid for 2 rooms, but there was ample room in 1. No way to contact motel to ask about room configuration. I was in a twin, I’m 5’2” & even I kept hitting my elbow on the grab rail when showering
• Susan (10/5): Rainforest gem! - Erin was personable helped prior to arriving and good kitchenette facilities in room All was excellent
• Gayle (4/5): Ordinary - Close to what we needed No reception We called the number for code to our room several times before we could get an answer and room number and code.
• peter (5/5): -
• Colette (9/5): Basic but comfortable - would recommend - Comfy bed, good location, clean Shower was a little temperamental
• Leonie (8/5): Central with a short walk to restaurants. Aged accommodation but clean and tidy. - Even though the motel is aged, It was clean and the location was central and quiet. Comfortable bed and clean linen. The surrounds could be tidied a little as in entrance to the motel and new paint lines to distinguish parking bays helpful. Not a lot of street lighting
• Linda (7/5): easy access, lovely township area, clean room - easy to book into room; quiet mountain area; very close to village and restaurants
• Jessica (8/5): -
• Grace (4/5): Convenient location but needs a definite update. - The property was close to the wedding venue, which was a definite plus. Erin was communicative about the check in and check out process. We were disappointed with the level of cleanliness. It was dusty and the shower did not appear to be clean. We expected better given rate per night.
• Cecil (8/5): Nothing exceptional, just a nice small relaxing facility. -
• Jason (9/5): Comfortable. In the middle of both business centers, so convenient. Cafe next door. - Comfortable bed. Lots of pillows (we like at least two each). Air con worked. Place was clean and smelled clean. Nice old garden setting. Next to a creek. Parking was easy. Timely answer to emailed questions. Fridge didn't work that well, but it was ok.
• Aaron (10/5): -
• Jim (3/5): -
• Sharma (7/5): -
• Jason (9/5): -
• Setaita (10/5): Very friendly and perfect for my one-night stay. - The staff were charming and invaluable, and the place was tranquil. It will be nice to have a fan too.
• Toni-Maree (8/5): Very good communication and lovely simple overnight stay. - Staff were lovely. Room was cosy.
• Andrew (4/5): Good location, it all needs a bit of an overhaul and face lift. - Location and setting The bed and linen was terrible. The bed needs replacing
• Craig (9/5): -
• Ryan (8/5): Perfect mountain weekend away - Comfortable, no nonsense, drive-in motel. Perfect location between two little townships and straight across the road to Curtis Falls Track. Restaurants, breweries, wineries, etc are all a short, scenic walk away.
• Justine (7/5): We needed hot showers and somewhere warm to sleep, it was suffice. - Location was great, we had everything we needed. Towels need to be bigger, bathroom had some mould in grout. Maybe some robes in the cupboard.
• Julie (9/5): - was clean and tidy - beds comfy. close to our venue n/a
• Sharyn (7/5): Although dated was clean& convenient - Room was clean& well maintained although dated
• Kerrie (5/5): We celebrated a family members birthday on Tambourine - Lovely grounds, friendly staff. Mildew on tiles, but understand very damp area to live in.
• Nicole (3/5): Low budget very outdated rooms - Location Poor lighting stained coffee cups . Really uncomfortable beds and not the right size bed that we ordered and and out dated bed spread.
• Lyn (9/5): -
• Franco (10/5): - Awesome stay🥳 All good 👍
• Spraggs (3/5): - Location and room access The smell, the carpet, cramped, needs proper towel rack. Fridge stuck in cupboard felt like it was overheating.Unwelcomed roaches.
• Robert John (7/5): The position was very quiet, and central, very good, clean bedding, facilities were good. - Didn’t provide Breakfast A bit more maintenance., Electric jug was very dirty, needed replacing
• Locksi (8/5): -
• Lorinda (7/5): -
• Jack (1/5): - The price This is the type of motel you need to wear thongs in the shower
• Annette (10/5): -
• ISHWOR (6/5): Location is good but cleanliness and lighting is poor. - Location is good. Ceiling lights broken and not bright enough . Carpet was very dusty despite the schedule clean. We could smell the dust as soon as enter the room . Need proper carpet wash/clean . No fly net an unable to get fresh air in . No chopping board .
• Harold (8/5): - Great place
• Robyn (5/5): -
• Leone (7/5): - The grounds were nice with a stream along the side The room was comfy and clean Good value for money (it was a special rate) The rooms were dated
• Scott (7/5): Great location, basic and comfortable for age - Great location A little dated and Bathrooms need some work. Would have been nice if the A/C was on for us to freshen up the damp smell in the rooms
• Washington (8/5): -
• Aroon (8/5): Very enjoyable. Would stay again. - Few people. Nice location. Plenty of restaurants nearby and parking. Clean facilities. Loved keyless entry. Air con not powerful enough. More privacy curtains in bathroom.
• Michael (10/5): Incredible - Loved it. Amazing location chill vibes
• clarize (10/5): Just amazing would definitely do again and recommended - It was such a lively stay the view was amazing the facilities were so clean overall nothing to complain about! At times had to turn aircon off because was to cold but didn’t bother us to much as we love being cold
• Jodie (9/5): -
• Leonie (8/5): The location and ambience of the surroundings embraces what a mountain experience feels like. The location to other attr - Location, cleanliness and friendly staff. Value for money.
• Jodie (8/5): -
• Mark (8/5): -
• Thomas (10/5): Great location and accommodation. - Great location and accommodation. Easy to check in even though we arrived late in the evening. Pizza place close by does excellent takeaways.
• jessica (10/5): Great for a 1 night stay. Would recommend to everyone! - Was very reasonably priced. Simple but clean and the bed was comfortable. Can not fault anything
• Tom (10/5): -
• Kassy (6/5): The room was very old but very clean and comfortable. - Bed was very comfortable Some mould and lots of spiders
• Rachel (10/5): -
• Mary (7/5): - Basic motel next to Curtis Falls The room size meant there was no armchair in the room and lounging on the bed was uncomfortable.
• McMahon (8/5): Tall trees stay - The location is excellent and the staff are super friendly and helpful The rooms are a little dated but comfortable. We did have some bugs but in saying that we did sit outside with the door open so this could have been the issue
• Chris (8/5): -
• Annalien (1/5): over charged for rooms under delivered - Location was close to the wedding i was attending but that is about where the good ends, paid over $1000 for rooms for 10 people, we were given the wrong rooms. The rooms we did get given was dirty with roaches, spiderwebs and black mould, beds was broken had a massive dip in then, very uncomfortable. Very disappointing with the price we paid and the service we got. Will be making a report to appropriate authority about mould, photos on website is NOT what the rooms look like
• Diane (5/5): Could/should have been better - The bed was very comfortable and I slept very well. Small fridge - adequate (ice box needs defrosting) Basic coffee Biscuits I hadn't received ANY INSTRUCTIONS on how to access any room and it was getting dark when I arrived (between the agreed time of 5pm and 6pm) When I telephoned the number (had to be an expensive International call: I'm from the UK), it went through to voicemail (rather scary for a lone female in her 60s to be stuck outside in a strange area, while darkness is falling). Although my later . 2nd phonecall went through after a couple of rings, from arriving at the property to gaining access took over 20 rather stressful minutes. Having a huge room was great. Having an interconnecting one with the lock on the other side, not so great (and having someone the other side trying the door the following night, rather disturbing, tbh) General upkeep: bathroom sink drains slowly. Stack of 3 cane drawers, someone has obviously put their foot through the bottom one and trned it around. Cleanliness of all drawers not bad, but not pristine. Only 1 curtain on the front window: an issue for both keeping the light out, AND Privacy Obviously been a couple of leaks on the carpets in a couple of places. Kitchen Sink Tap body physically lifts up 1 recessed light not working TBH I had read a lot of these issues in a previous listing, so to a certain extent, knew what to expect, but gaining access in the first place was extremely off-putting. Whether the fault lays with Booking.Com for not putting +44 on my telephone no. or Tall Trees, is now academic, but one that would be useful to address for any further foreign visitors.
• Corrina (2/5): If your charging almost $200 a night for this, should atleast have decent furniture and appliances - One of the beds was on bricks which collapsed. The main bed had sagging from being slept on. The fridge was rusty with no shelves. And cockroaches too.
• Lou (9/5): Definitely will be coming back in the near future - Beautiful
• Anet (10/5): -
• Sheryl (4/5): Not too bad considering it was only one night - The beautiful location Very outdated and not the cleanest
• David (10/5): - Nice quiet location, Clean rooms ,comfortable beds .really enjoyed staying here ,
• Karlie (10/5): Fabulous location, cottage feels, beautiful scenery. Lovely helpful staff. Most welcoming. - Location was fabulous. We didn’t stay for breakfast but there was Cafe very close and in walking distance. Beautiful spot. I could not fault this Motel.
• Michael (7/5): happy with the price and the facilities i would stay there again if im ever up on the mountain - the room served the purpose it was older but clean and comfortable
• Elahe (7/5): - Location, check in and check out super easy, good communication, aircon and shower were good. Fair value for money. Bit musky. The double bed we had would be due for replacement - one side had lost its support / no springs which made for an uncomfortable night. There were another 2 single beds in the room however.
• Brooke (7/5): -
• Lynley (7/5): -
• Kelly (10/5): It was comfy and clean. - It was better than the photos we saw of it, comfy and easy to find. Nothing
• Julie (8/5): Enjoyable place - Beautiful location No pool
• Karen (9/5): -
• AMANDA RITA (8/5): -
• Lyndsey (7/5): Close to everything - Comfortable and close to everything It was just a motel room, nothing flash. Easy access to everything but quite pricey for one night
• Glen (8/5): -
• Lyndon (6/5): Nice location but aged and rooms need attention - Staff were nice in the phone. Air con worked. Tv worked Room was aged. Mould in bathroom. A bandaid was used for the remote to hold the batteries in.
• Dellas (5/5): You get what you pay for - low rate = poor condition. - Instructions to access room were wonderful. Little extras like microwave, crockery, cutlery, etc. were a nice addition to what was just a basic motel room, and the location was excellent. I appreciate that the rate was very reasonable, but you really only got what you paid for. I would have paid more for a more comfortable and cleaner room. Sadly no interaction with any staff and had to rely information provided in room which was quite good, except some of it was wrong for the room, e.g. described air conditioning controller and how to use it but was not the same as the controller provided. Also asked you to complete feedback form but no such feedback form existed. No instructions on how to use the TV, which I eventually figured out and got working but then it only worked for a short while before I got "no signal" and could not get it to work again. Mould on tiles in shower was quite excessive and also some mould on shower curtain. Peeling paint on bathroom ceiling was also off-putting. Hair dryer attachment could not be attached making hair dryer basically unusable. Chairs were quite old and rickety and seat cushions marked - just replacing the seat pad would have been a big improvement. Bed was incredibly uncomfortable - sagged in middle and you could feel all the springs. Definitely time for bed to be replaced.
• Jon (7/5): -
• pat (5/5): - The place is old and tired. Bed was uncomfortable. Grounds were very untidy.
• Ada (3/5): -
• ray (9/5): -
• Warren (8/5): - Very good Service & friendly ! Help with Caravan Parking as well !
• Christopher (10/5): -
• Amy (9/5): - I stayed in 2 different rooms throughout my stay. Both rooms were great and the location is amazing. The first room had a very comfy bed but smaller bathroom. The second night I stayed in room 1 which is more like a couples retreat. Bathroom was fantastic- very spacious, Overall it was an amazing stay with helpful and friendly staff. In the larger suite style room the main bed could do with replacing as the mattress is very worn in and hard to get comfortable as it is caved in on one side.
• Waldock (9/5): -
• Rebecca (8/5): - Gute und schnelle Kommunikation, grosszügiges Zimmer und sehr sauber! Nichts
• Denise (5/5): Very happy to leave. - Lovely setting & garden. Shouldn't be rated 3 & 1/2 stars. Bed linen is faded & poor quality. Bathroom needs upgrading, chair cushions stained.
• Rita (8/5): Aged and retro, but good for the price. - Great location, good price, clean and great staff. Aged and a bit small.
• William (8/5): -
• Julie (9/5): - Great bed, convenient & location for activities on the mountain. Thanks for milk & breakfast additions.
• Krilich (8/5): -
• Matt (10/5): Nice little motel with everything you need for an overnight stay in Tamborine Mountain - Nice little motel with everything you need for an overnight stay in Tamborine Mountain

Photos