Viandina Machupicchu
Location: Av. Pachacutec 817, Machu Picchu, pe
Star Rating: 2 Stars
Property Type: Inns
About this Property
Luxurious Accommodations
Indulge in comfortable rooms with free Wi-Fi at Plaza Andina in Cusco. Each room at Viandina Machupicchu is equipped with a flat-screen TV, heating, and a private bathroom with free toiletries.
Convenient Location
Located just 5 minutes from Aguas Calientes hot springs and offering free pick-ups from Aguas Calientes train station, Plaza Andina provides easy access to the Pachacutec commercial area, only 50 meters away.
Exceptional Services
Enjoy an American breakfast with tropical fruits served daily and take advantage of the 24-hour front desk assistance, currency exchange service, and tour desk offering valuable tips for exploring the area.
Book your stay at Plaza Andina now to experience the perfect blend of luxury and convenience!
Important Information
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 10:30 AM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Free beach shuttle
- Non-smoking rooms
- Family rooms
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Massage services
- Currency exchange
- Non-smoking throughout
- Concierge service
- Coffee Shop on site
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Process in place to check health of guests
- Face masks for guests available
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Free beach shuttle
- Internet access
- Housekeeping on request
- Health or beauty spa nearby
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Twin Room
A comfortable room with flat-screen TV and a private bathroom with free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
-
Single Room
Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Fire extinguisher
-
Double Room
A comfortable room with flat-screen TV and a private bathroom with free toiletries.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
-
Triple Room
A comfortable room with flat-screen TV and a private bathroom with free toiletries.
Max Occupancy: 4 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
-
Family Room
A comfortable room with flat-screen TV and a private bathroom with free toiletries.
Max Occupancy: 5 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Desk
- Toilet
- Private bathroom
- Satellite channels
- Wardrobe or closet
- Hypoallergenic
- Cleaning products
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Smoke alarm
- Fire extinguisher
Guest Reviews
- Mark (7/5): - The staff were friendly and helpful and kept the hotel clean. Breakfast was good. The beds were comfy with warm bedding. It was a basic hotel which was to be expected and this was reflected in the price which was competitive. It was located in the quieter end of town and required an uphill walk, which we knew before we booked. It was close to cafes, shops and restaurants. It took 3 days to figure out how to get hot water from the shower, which was to use it during the quieter periods of the day.
- Laura (9/5): - La amabilidad de Rafael en todo momento. Nos orientó y fue muy servicial.
- Karine (7/5): -
- Jhonnatan (9/5): -
- Alma Patricia (10/5): - Nos sorprendieron esperando por nosotros en la estación del tren. El hotel se encuentra en un buen lugar, muy cerca de las aguas termales y un poco dustante del ruido de la ciudad. Un buen lugar por el costo. Todo estuvo bien.
- Joseph (7/5): Good location - Good location and service. Rooms are spacious. All in all, everything was working, supplies were provided daily and the shower pressure was good. could do with an upgrade (but that’s more of an aesthetic thing)
- Jorge Giganto Fernández (3/5): - La ducha y las camas. El día que nos alojamos, había un karaoke y se escuchaba mucho. Fue bastante desagradable ya que al día siguiente teníamos que levantarnos pronto para ir a la Ciudadela.
No tienen aislamiento para el ruido.
- Victoria (8/5): Muy buena opción -
- Ellen (8/5): - De douche!
- didier (8/5): Hôtel très sympa - Très joli petit hôtel bien placé et très bon petit déjeuner La fenêtre donne dans le couloir
- PAULA (8/5): Buen hotel - Todo muy bien, el personal muy amable!
- Marilen (9/5): -
- Vanessa (10/5): - Todo , ubicación, habitación, persona amable , desayuno ☺️, gracias un saludo. Me gustó todo , además muy amables pudimos dejar las mochilas aunque no fuera la hora de chekin para poder irnos al tour que teníamos previsto, gracias un saludo 😊.
- Melissa (5/5): Lovely staff. - The location was good and the staff were very helpful. They also stored our bags for us. The beds were uncomfortable and everything felt cold and damp. The breakfast was limited unless you wanted to pay extra.
- Krzysztof (9/5): - Świetna obsługa, domowa atmosfera, pyszne śniadanie, dobra lokalizacja
- Francisco (10/5): - Excelente servicio, estuvieron pendientes de nosotros y de orientarnos para hacer muy agradable nuestra estadía en matchupichu.
Esperamos poder regresar pronto. Todo estuvo excelente
- Carolina (8/5): - Ubicación El desayuno era bastante pobre.
- Mayra Jimena (10/5): - La ubicación, la atención y el lugar.. Los encargados de atención muy amables, el lugar estaba bastante limpio y a pesar de ser un lugar de clima lluvioso no había presencia de humedad en la habitación.. En relación a precio y calidad un 100/10
- Richard (9/5): bonne étape pour le Macchu Picchu - très correct dans l’ensemble. ont accepté de garder nos bagages et nous ont préparé un petit déjeuner à emporter, car nous partions à 4AM seul point un peu négatif, c’est que l’hôtel se trouve tout en haut du village et ça monte beaucoup!
- Zaryab (9/5): -
- Céline (6/5): La plupart des chambres n’ont pas de fenêtres extérieures - L’emplacement, le lit confortable, la propreté. Petit chauffage d’appoint. Une chambre avec fenêtre qui donne sur le couloir et l’escalier intérieur de l’hôtel. Fenêtre donc condamnée, lumière qui s’allume à chaque passage des clients, et bruit. J’avais réservé une chambre avec vue extérieure. Pas de possibilité de changement mais prix inchangé. Eau tiède.
- 真(makoto) (6/5): コスパ良し。wifiは無い部屋もある。 - 朝食が美味しかった。 最上階の端の部屋だと、wifiがほとんど届いていなかった。ホテルの受付にスタッフがいない時間が多かった。
- Denis (5/5): No geral foi bom, problema somente com o chuveiro e atendimento precisa melhorar - Cama boa Chuveiro não esquenta direito e o atendimento deixou a desejar. O transfer da estação de trem até o hotel atrasou.
- Vanesa Alitta (3/5): - La ubicación y la vista de la habitación que da a la calle. La atención de todo el personal. La falta de agua caliente para ducharse. La falta de isonoricación de las habitaciones.
- Natalia (10/5): Sencillo y cómodo - Instalaciones cómodas, sencillas. Tienen secador.
- Muhammed (10/5): impecable 😇 - Todo estuvo perfecto, el personal fue muy servicial, los desayunos eran variados y todo estaba limpio :)
- Víctor Hugo (9/5): -
- Neli (8/5): - Limpieza y desayuno
- Geovana (8/5): Estadia de bom custo-beneficio - Camas muito confortáveis, atendimento gentil e hospitaleiro. Chuveiro não esquentava muito, água estava morna. Muito barulho ao redor, inclusive sendo possível ouvir sons de outros quartos.
- Alexis (8/5): Estancia buena. - Hotel cómodo y personal amable. Obtienes por lo que pagas.
Está bien para pasar una noche antes de ir a Machupicchu. El hotel queda en la parte más alta de Aguas Calientes, hay que subir mucho.
- Belen (8/5): -
- Constanza (10/5): Excelente - La buena disposición del personal y de Don Rafael.
Las habitaciones tan como están en las imágenes, limpio y muy agradable.
- László (8/5): -
- Laurie (6/5): Aceptable! - El personal fue muy amable. La habitación que nos asignaron tenía un fuerte olor a humedad y tuvieron que movernos. Las camas eran demasiado duras.
- Sergei (7/5): It is good to stay for one night - Personal is friendly and kind, location is also good, but this city/village is so small that every location there is good) The room looked a bit dated and could use some renovation, despite of crowded street outside it was quite at night
- Tiki (6/5): it's ok - Location away from the noise, breakfast was ok they tried to be accomodating Not sure if the front desk girl was having an off day but she could of pay attention a bit more.
- Pablo Villalobos Pardo (7/5): - La ubicación
- Antoine (8/5): -
- felipe (3/5): Não recomendo, não retornaria. - Da cordialidade do atendimento. A pousada não tinha água!! E ninguém nos avisou, nós que descobrimos e fomos procurar saber do motivo. Também não conta com ar condicionado, nem ventilador. O café é bem simples, a cozinha gra dúvidas sobre a higiene e limpeza.
- Petr (5/5): Nebyl jsem z ubytování nadšený a hodně na tom nese vinu pani vedoucí. Která na první dojem působila, že nás chce jen obr - Ubytování bylo čisté.
Slečna na pokladně hodná jen neuměla anglicky.
Vedoucí anglicky uměla.
Snídaně průměr
Cena byla na lokalitu fajn. První co bylo když jsme chtěli platit tak 5% příplatek za platbu kartou. Doporučuji zaplatit online přes Booking.
Směna peněz byla nevýhodná a paní vedoucí nabídla velice špatný kurz. Doporučuji hledat ve městě a nebo směnit peníze v Cuscu.
Teplá voda tekla jen občas.
Výhled z pokoje byl na schody.
- Harry (9/5): - El lugar es limpio y cómodo.. Es un poco alejado de la estación del tren pero éso compensa con menos ruido durante las noches.
- MONICA (4/5): Regular problemas de agua - El alojamiento tuvo problemas de agua caliente nos tuvimos que bañar con agua helada Por problemas con el agua
- Nasheka (8/5): - Staff Is friendly
- Ana (6/5): Razoável - Local convincente para dormir antes de visitar o Machu Picchu. Pequeno almoço começa às 5h da manhã o que dá jeito para quem tem a visita às 7h. O quarto era super frio e não tinha aquecimento. A água do chuveiro praticamente não aquecia. Não havia isolamento, ouvia-se tudo do corredor, e a porta do quarto tem uma janela que faz com que entre luz cada vez que alguém passa do lado de fora. A casa de banho tinha bolor nas paredes e teto, havia pó no quarto e muitos mosquitos e traças.
- Nitay (10/5): -
- Michal (10/5): מומלץ - הצוות מקסים ושירותי, עזרו לנו בכל דבר (אפילו הסכימו לנו לבשל במטבח למרות שהוא לא מיועד לאורחים) ותמיד במאור פנים.
המיקום קרוב למעיינות החמים.
החדר נקי ומרווח והמיטות נוחות. המים במקלחת היו חמימים ולא חמים מאוד כמו שאני מעדיפה..
- RENATA (6/5): Lo recomiendo si no tienes otras opciones a mismo precio - Buena ubicación. No nos llevaron todo el set de toallas, pese que le recordamos al personal. La recepcionista era poco preparada para la atención a público. Además, encuentro caro para lo que ofrece, no hay buena relación precio/calidad.
- Carrasco (6/5): Get the job done - The bed was comfortable and breakfast was good. Staff try their best to make us comfortable. The hotel felt humid and needed some extra cleaning. It felt that they were understaffed since staff was constantly running around and there was no cleaning of the room for the 2 nights we stayed.
- Mirko (10/5): -
- Alejandro (10/5): -
- Almeida (8/5): -
- Tatjana (10/5): Great family owned hotel - Honestly it was perfect for one night! The room was really spacious, wifi was good, beds were comfy and we had hot water in the shower! Breakfast was served from 5am and was also good.
The staff were very kind and friendly, they also offer to store your luggage. Location is also good, 10min walk from the train station and few min walk from the MP bus stop.
I definitely recommend! Nothing
- Carmen (2/5): - El desayuno La habitación tenía la ventana al.pasillo y cada vez que alguien pasa se enciende la luz y se oye ruido
- jessica (8/5): Great place with nice hot showers - Right at the top of town so it’s quiet. But it is a steep walk up.
Showers - powerful and hot. Very happy with this.
Beds were comfy.
Excellent breakfast
Nice family run place. Only the walk up but it was worth it to be away from the noise.
- Wilfried (6/5): - Der gleichgültige und oberflächliche Umgang des Personals!
- Pedro (9/5): Great service - Booking.com
- ISABELLA (8/5): É um ótimo lugar para se hospedar em Machu Picchu Pueblo, simples mas limpo e organizado. - foi uma ótima hospedagem, com pessoas muito simpáticas e um quarto muito bom para passar a noite. O café da manhã é bem completo e foi servido cedo de modo que conseguimos desfrutar antes de ir para Machu Picchu. O quarto e o banheiro estavam limpos e com água quente. A vista da janela
- eli.on (7/5): Discreta soluzione ad Aguas Calientes - Posizione comoda, colazione abbastanza variegata, proprietari gentili e disponibili, ci sono venuti a prendere all'arrivo in stazione e ci hanno permesso di lasciare tutto il giorno lì i bagagli prima di ripartire.
Nel complesso ok Purtroppo una delle nostre stanze non era pulitissima e c'erano alcuni insetti, in più la doccia era un po tappata (non avevano altre stanze disponibili per sostituirla).
- Carmen M (9/5): Buen hotel - Personal muy atento 🥰🥰. No tenía ascensor.
- Andrea (5/5): Buen lugar si solo quieren pasar la noche - La habitación es cómoda en relación al tamaño. El desayuno esta correcto, tiene lo básico. Es un lugar bien humilde, pero lo bueno es que estaba bastante limpio. El WIFI es bueno. Deberían mejorar la atención y sobre todo la comunicación, por lo menos contestar. Las habitaciones podrían mejorar un poco los muebles oxidados, es un lugar que sirve solamente para dormir. La ubicación no es muy cómoda, queda al final del pueblo, tengan en cuenta que hay que subir muchísimo para llegar cada vez que vas al centro.
- monsalve sandoval (10/5): - La ubicación y la atención son excelentes. Nada, todo espectacular.
- ANNA (8/5): Bien para una noche - Buen desayuno y el personal te viene a buscar a la estación Un poco caro para el nivel del hotel
- Anderson (8/5): - Atenção dos funcionários, limpeza do quarto e localização. O chuveiro fraco e as porta do boxes quebradas.
- Raul (1/5): Pésimo - El desayuno Falta de limpieza
- Emily (6/5): - Esta cerca de las aguas termales y en una calle principal No nos gustó que las sabanas tenía ácaros pedimos que las cambiaran porque empezó a picarnos todo el cuerpo la primera noche. Relación precio-calidad no me agradó
- elizabeth (5/5): Mal alojamiento - Al desayuno te preparaban huevitos eso fue lo mejor. La verdad nos estaban dando una pieza chica con mucho olor a humedad y nos dijeron que era de vista interna pero era muy pequeña, pregunte y nos cambiaron a una pieza más amplia, así que eso se agradece, pero en general la atención era mala, solo un caballero tenía buena disposición , el desayuno era muy reducido. Y el precio tampoco era barato para la mala calidad
- Michael (6/5): Town Great, Hotel could be better. - The walking distance from the train station to the hotel is quite far if you are walking with baggage and it is extremely steep. The shower does not have hot water. Rooms have keys and not cards. WiFi was very slow. Packets of cigarettes were also taken out of my bag while not in the room.
- Rafael (6/5): -
- Nikita (2/5): - The staff seemed to be flying in the clouds, it was impossible to find out anything. At night, a guy from the staff burst into our room, opening the door with a key! He said it was by accident. The wifi barely works.
- Marise Stefano (8/5): Ótima localização - Ótima localização Não gostei do horário do café da manhã
Somente até as 8 hs e checkout às 9 hs
- Emanuelle (1/5): Não aconselho! - Da cama O nosso chuveiro não funcionava, o quarto era com janela para a escada (ou seja: barulho e luz o tempo todo). Pedimos para trocar e foram super resistentes com a troca. Pagamos o total na entrada e nos cobraram novamente na saída - pela troca de quarto que só foi feita porque o quarto que nos puseram não tinha chuveiro funcionando.
- Damien (9/5): -
- Karla (6/5): - Good staff, convenient location. Bathroom door needs to be fixed, when we arrive the window was opened and there were bugs in the bed sheets. A lot of noise from another guest in the hallway.
- Ariana (10/5): Excelente - Todo
Ya que solo habíamos reservado dos noches y por algunos motivos teníamos que quedarnos 3 , ellos nos dijeron que si , pero no se dieron cuenta que ya la había ración estaba reservada y ellos nos gestionaron la tercera noche en otro hotel , nos llevaron e instalaron, muy amables y pidiendo las disculpas.
Nos sentimos muy a gustos.
Queda como a 5 metros de las termas y la cascada
También al llegar dejamos nuestro equipaje ya que nos dijeron que vayamos inmediatamente a hacer la cola de las entradas a machupichu ( antes de realizar el chek in )
Tenía agua caliente para la ducha, telesivor .
- Mauricio (3/5): - No quisieron recargar 5% por utilizar pos y el cobro del dolar muy caro y no quisieron que Page en dolares
- Bravo (9/5): - la habitación y la atención de las personas encargadas, todos muy amables y dipuestos a ayudar en todo lo necesario para nuestra estadía Estaba todo bien
- Fátima (5/5): - La atención ha sido lo mejor. Las personas que estaban en recepción siempre se mostraron atentas y dispuestas a ayudar. pero no funcionaba bien el agua caliente lo cuál era un básico para nosotras y tampoco había calefacción. De todos modos, nos trajeron un radiador y con eso nos apañamos, pero si mejoraran esos puntos, sería genial.
- Veronica (5/5): -
- Colton Kirk (4/5): - Check in was a mess. They seemed to be having a problem with their check in system and a lot of other people were also waiting to check in. Once we were able to check in there were no towels available for the room. The WiFi did not work for the entire stay. On the plus side they did have good "strong" coffee at the included breakfast.
- Joseph (10/5): - My room was clean and comfortable.ç The shower water was comfortably hot following each day exploring Machu Picchu. The bathroom sink water did not get warm after letti
- Joey (6/5): - Tried to get some rest in during the afternoon. I understand this is not after hours, but the maids were a floor above jamming to music sounding like they were having a party and not working.
- Po-Jung (10/5): 舒適的住宿,物超所值。 - 地點很方便,早餐好吃,一切都很滿意。
- Aziz (10/5): -
- vines (5/5): Mala experiencia - Las habitaciones sin ventilación, oscuras, los baños se pasaban había un olor a saumerio horrendo .
- Hong (10/5): - Nice breakfast!
Very friedly staff
Spacious room
- Alberto (8/5): - the room was so cold which was intensified by the fact that the window was broken
- NATALY CANTERO (10/5): - La atención y el desayuno abundante. Camas comodas
- Andrea (8/5): - Confortável com funcionários bacanas Café da manhã prometido para as 5 horas, mas não estava pronto. Porém comemos o que tinha e foi ok.
- Elisa (10/5): Excelente custo-beneficio - O hotel foi ótimo para uma boa noite de sono: camas boas e grandes, confortáveis, aquecimento no quarto e chuveiro, secador de cabelo e amenidades. Eles foram nos receber na estação de trem e foi fácil acompanhar pelas vielas da cidade. Ah! A pousada fica na mesma rua que vai dar nas Termas A rua fica movimentada até tarde e pode ficar um pouco barulhento para quem quer silêncio.
- Fracisco (9/5): - La atencion del personal muy hamables ⁹
- David Roberto (8/5): Bien para un par de noches all - Ubicación, la habitación de buen tamaño La empleada de recepción es la misma que limpia prepara el desayuno etc, es mucha responsabilidad para una sola persona.
El agua no es lo suficientemente caliente para bañarse
El espacio para desayunar es incómodo
- Uribw (7/5): -
- Caroline Águeda (6/5): - Os funcionários são gentis. O hotel é bem ventilado, a cama é confortável. O chuveiro era frio, a água não esquentava. Além disso o banheiro era sujo. O rejunte branco do banheiro era preto.
- Anderson Luis (10/5): Tudo ótimo - Tudo perfeito!!! Hospitaleiro muito atencioso e nos deu uma aula de história! O café da manhã delicioso.
- Nayara (6/5): Achei que seria melhor. - O quarto e as instalações gerais são antigas, confortáveis mas antigas. As tomadas não seguravam os carregadores.
- Felipe Ayala (5/5): -
- Tatiana (7/5): - Quarto e banheiro confortáveis. Mofo nas paredes do banheiro e atraso para servir o café da manhã.
- Letícia (8/5): -
- Marjorie (6/5): - Limpieza Mucho ruido externo
- Cabello Soto (9/5): -
Photos