AC Hotel Venezia by Marriott

Location: Rio Tera Sant'Andrea 466/M, Venice, it

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Air conditioning
• Terrace
• Family rooms
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Lower bathroom sink
• Emergency cord in bathroom
• Outdoor furniture
• Coffee Shop on site
• Auditory guidance
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Food delivered to guest room
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Wine release events
• Japanese garden
• Garage
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Room, 1 Queen Bed (View)

  1 Queen Bed

  205 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 49-inch TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, and rainfall showerhead

  Practical - Safe, double sofa bed, and iron/ironing board

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Visual fire alarm

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of bed sheets (on request)
  • Energy-saving switches

• Junior Suite, 1 Queen Bed with Sofa bed

  1 Queen Bed and 1 Double Sofa Bed

  301 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 49-inch TV with premium channels

  Food & Drink - Refrigerator, minibar (fees may apply), and coffee/tea maker

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead

  Practical - Safe, double sofa bed, and iron/ironing board

  Comfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeeping

  Accessibility - Visual fire alarm

  Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Sofa bed
  • Transfer shower
  • Daily housekeeping
  • High-speed internet access
  • Free WiFi
  • Rainfall showerhead
  • Bedsheets provided
  • LED light bulbs
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Visual fire alarm
  • Lever door handles
  • Change of bed sheets (on request)
  • Energy-saving switches

• Superior Room with Water View

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as river views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key card access
  • Hand sanitiser

• Classic Room with 2 Twin/Single bed(s)

  Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key card access
  • Hand sanitiser

• Junior Suite

  Offering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, as well as a wardrobe.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Slippers
  • Satellite channels
  • Sofa
  • Hardwood or parquet floors
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Emergency cord in bathroom
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Feather pillow
  • Hypoallergenic pillow
  • Key card access
  • Hand sanitiser

• Classic Room with Queen Bed

  Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Seating Area
  • Toilet
  • Private bathroom
  • Heating
  • Satellite channels
  • Hardwood or parquet floors
  • Alarm clock
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Adapted bath
  • Emergency cord in bathroom
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Key card access
  • Hand sanitiser

Guest Reviews

• Jeremy (9/5): -
• Matteo (8/5): -
• sunil (9/5): excellent - room size looked small. It was hassle to go to back alley with medical scooter. Breakfast price was high. proximity ti vaperatto. No need to cross any bridges
• Hong (9/5): We are happy with this hotel - It is at great location. Hotel reception personals are nice and helpful. The breakfast quality is high. Highly recommend. Bedding facilities can be improved
• dan_the_travel_man34 (10/5): Great stay, good location. - As a family of 4, we stayed in 2 rooms along the small canal. One of the rooms had a terrace which was nice to have morning coffee on and watch the small boats making their way through the water. The location is ideal for transportation and exploring Venice. Staff was friendly and helpful.
• Ainhoa (9/5): Excelente ubicación y trato del personal - La ubicación Tamaño de la habitación y vistas a un andamio...el edificio de enfrente estaba en obras.
• Hanna (10/5): -
• BILLY35 (10/5): Fantastic - It all started months ago and months ago when i 1st called tge hotel to understand a few things. The call was answered by the great Jacopo who patiently and professionally explained everything to me. This gave me huge amounts of confidence re this hotel. I then exchanged many emails for different questions . EACH on of thosr emails were answered by the brilliant AC venice team. The entire team that i had contact with, namely Zlata, alessandro, jacopo, casimo, michael, manuel, stage, girogio, francesco, (and if iv forgotten anyone pls excuse me). All These people are simply exceptional. Not like any other hotel staff iv encountered. These people make you feel like you’re in ur own house. Unbelievable. All of them led by the wonderful, and truly truly brilliant GM Verbiana. She has lots to be proud of 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻. Any request was met with “certainly sir” Then there was the staff of the restaurant, Glicio, Eros, anita,billah, elesia. The smile, the warmth and tge attentiveness of these people made each day special. Then ofcourse housekeeping and bell desk: farzana who made our room look the a presidential suite each day👏🏻👏🏻. And Abdul, who was the most helpful and wonderful person we’ve met Verbian and her spectacular team made each and every minute of this birthday trip extremely special and memorable, and they all did it with a smile❤️❤️❤️ Thank you everyone at Ac Venice
• Roger (10/5): -
• Robin (7/5): The hotel staff was very pleasant. Location was fine. Room a bit of a disappointment but no big deal - The breakfast was good. No complaints there. Room was okay but no view of anything but the wall of the building next door which was on other side of a narrow alley. But in all fairness that's probably standard for that location.
• np111 (8/5): Can get there without a water taxi which is great if you have luggage - These are the things I care about in no particular order Size—very small Bathroom size ie place to put stuff —decent Top sheet and preferably thin comforter—bad—just a comforter Good AC—no room was very hot at night Comfy bed—too soft Noise level from outside—fine unless you open windows Noise level from other rooms and hallway—didn’t notice any Toiletries including body lotion—had all Thick towels—no they were thin and no washcloths Quality ie no rips, worn furniture—no problem here At least 40” TV—yes Location—excellent and worth staying here so you don’t need a water taxi Price—reasonable Closet and drawer space—ok not great but unlikely to stay in Venice long Makeup mirror—no All said, location for coming from cruise was great bc we had a lot of luggage. Water taxi would have been hard. Hotel was fine. People were friendly.
• Francois (9/5): -
• OneTravelQueen (10/5): Rocky start, Grand Finish! - My husband and I are loyal Platinum Elite Marriott Bonvoy members. I chose the hotel for the location, price and ease of access to historic Venice. We prepaid with a fabulous rate for three nights, April 27 - 29th in a Queen bed Water view room “trusting” the photo is as the room is represented as I have anxiety and have an understanding of European traditional rooms. We arrived to the hotel, walking over from the train station. Up and down the ginormous glass looking bridge. We each had a large suitcase and a carry on bag understanding that it wasn’t going to be an easy but we weren’t in a hurry! There is a waterbus (public transportation) that would’ve been extremely quick, and much easier, if I had done my research a little more but, it’s all about the journey. So, keep in mind, those who may not be able to trek your luggage over the large bridge, look into a water bus pass. The water bus is right outside the terminal and would’ve been 5 minutes over to the other side where the hotel is then, only another 5 minutes walk. Otherwise, and so I heard, from another couple staying at the hotel, they were offered by a street porter to take their luggage over the bridge and at a cost of €20/bag. Heck no. Sadly you have to be pushy/ push back and the couple tells me, they tried but didn’t get anywhere and said, they live and learn. As I tell my parents, don’t talk to anyone unless you approach them in any and all circumstances. Keep your valuables strapped to your chest crossbody bag in front of you. Nothing in your pockets front or back. Anyway, we arrive to the hotel and we’re greeted by Zlata and Alessandro. Pleasant, welcoming and very well informed. We were advised by Zlata to scan a QR code to register for the new City Tour tax/pass, an exemption is given to all hotel guests of Venice. The next morning we were approached and asked by city staff to see the registration. Since then, not again. We then, go to our room and….this is where the Rocky start begins albeit, acknowledgement from management with a bottle of something, snacks and a card welcoming us to the hotel (Anniversary acknowledgement) for which we don’t know whatever happened to it as for when we finally got settled, it never got back to us. Lol. Well, as I mentioned we booked a Queen water view, as always, using the Marriott app where the room demonstrated a specific picture. Well, it wasn’t anything as pictured and so small I was having a panic attack. I spoke with Alessandro at front desk explaining this is not the room we booked showing him the picture of the app photo. He found a similar room, took us to the room and it was ok but…again, not as demonstrated in the photo. I reserved a room that appeared most spacious and for a European hotel room that shows a two window with a balcony door. He said, yes. They have them but they’re all occupied. Hmm… I ask, how is that as we paid for this room as pictured. I gave the e.g. you show me a “filet mignon” and give me a top sirloin. A bait and switch. Not right. I have anxiety l. I can’t stay in this room. I chose the room pictured to feel assured in my comfort in knowing my level of anxiety. Alessandro appeared to understand and tried very hard including his colleague Zlata to help within their pay grade, I say. I ask to speak with the GM/ Manager and both are in a meeting until an undetermined time. I was so upset I wanted answers as this wasn’t right. We were ready to leave as I couldn’t stay in the room as small as it was and not what we paid for. I gave Zlata an earful and I tell you, she showed me compassion, kindness and extreme courtesy and patience all while being professional. Her and Alessandro were kind throughout. They could only do what they could do until I was able to speak with Management. The minute management got out of their meeting, I received an immediate call from Alessandro saying the GM was out of her meeting and ready to meet with me. Omg, she couldn’t have been more genuine and caring ensuring we/I was comfortable with my anxiety and the circumstances. She showed me the room as pictured in the app. It’s what we booked!! I’m told that there are many rooms in the one category but, only the one, on the app/ website. I provided constructive feedback saying that the pictures should demonstrate all the rooms in that category for if it were, I wouldn’t have booked. It’s deceiving. It’s unbelievable to me how expedient, thoughtful and genuine the hospitality shown. Verbiana, (GM) and her colleague, Michael (Front Desk Manager) truly care about your being and stay! Anyone who knows me, knows that I will be the first to be accountable for myself, and hereto, I immediately phoned and went to speak with Zlata and Alessandro for expressing such upset. I tell you, stay at the AC Hotel, the staff truly care about you and make you feel like you are at your home away from home. Thank you for a millionth time Verbiana, Michael, Zlata, including Cosimo (for great directions). The room we chose as pictured is attached. I’ll include the three rooms - all same category but very different. Breakfast was included in our rate and it was a buffet style. Continental with option to pay approx. $5 for omelette/ eggs. We chose to go out and find cafeteria with a Croissant and Cappuccino. The breakfast rate was cheaper than my usual rate I use - Government. The beds were comfortable. Guests have said, if someone turns on the bathroom light in night, it lights up the room. It does. So, use your cell phone light and that’ll help fix the issue. We found that the AC in our room wouldn’t go below 19 but thankfully the weather here is cool so we could open the door and allow for some cool air flow. It’s a nice, clean, lovely hotel away from the hustle and bustle of the tourist area e.g. Rialto area. We walked a lot and used the Water bus to get around but also, we used the water bus to enjoy the grand canal views. Take it at 745pm, line 2, and enjoy the evening sunset views! Don’t be fooled on where the hotel is located. It’s perfectly located to all the must sees. Get lost in Venice! It’s actually fun! Just make sure you have your GPS, cell phone to get around the streets. Check out Tonolo bakery. And, for great Cappuccino, check out “Caik.” I would stay here, again if I found ourselves in Venice. I write this as we’re still checked. We leave tomorrow morning for W Florence!! Told you. Loyal to Marriott. Save your money and stay here in the quieter area.
• Pietro (9/5): -
• SONIA (8/5): - Desayuno correcto. Ubicación muy práctica. La regulación de la temperatura de la habitación
• Luigino (8/5): -
• Sabine (8/5): -
• Alejandra (10/5): - Excellent location. Super clean. Staff so kind and friendly
• Bruno (10/5): -
• Rosanne (10/5): -
• Sophia (8/5): -
• George (9/5): -
• Alexandra (9/5): -
• Ricardo (10/5): -
• Cyril & Christine (10/5): 3eme séjour, toujours aussi satisfait. - le calme de la chambre, la propreté, la diversité du petit déjeuner. l'accueil du personnel leur disponibilité... la proximité de la ville et des transport.
• Elena (9/5): -
• Lampros (9/5): -
• MARIA INES (7/5): Hotel cómodo - El desayuno y la amplitud de loby y bar. Ubicación era tranquila muy cerca de estaciones del vaporeto pero en una zona no muy agradable. La zona, las toallas, inodoro y bidet flojos, paredes débiles (cuando el vecino cerraba la puerta, se movida nuestra cama)
• julie (10/5): Convenient location close to bus and train ststion - We stayed 3 nights and had a great experience. The location is very convenient—close to the bus station, train station, and water bus. The staff were friendly and attentive throughout our stay. Breakfast was decent, and the hotel was clean, cozy, and newly remodeled. Beds were very comfortable ! Highly recommended! None
• Seren (10/5): - İmkanlar ikramlar ve konfor venedik beklentimizin çok üstündeydi Kahvaltı daha iyi olabilir
• Michael (10/5): Central location. Close to canal and transport links. - Great breakfast. Good location
• Igor (10/5): - Очень удобно расположенная гостиница для визита на 1-2 дня . В отличии от многих отелей тихо и спокойно
• Blommaert (10/5): - Dicht bij de parking en direct tegen het water en stad Niets. Alles prima
• Jonan (9/5): -
• twoodlawn (10/5): Couples weekend Carnival - Stayed here for anniversary celebration. The friendliest bartender! We were greeted with celebratory drink upon arrival. It’s a great location. Some want to stay with a view of the canal. But we loved being close to the train/bus station with a short walk into center and lots of eateries around.
• Laura (10/5): Soggiorno da sogno - Veramente un hotel ottimo! Personale gentilissimo e molto disponibile. L'hotel era molto pulito e in una posizione strategica. Dopo il check out si sono offerti di tenerci gratuitamente i bagagli mentre ci siamo presi qualche ora per girare ancora per la città. Straconsigliato!
• Paulina (10/5): -
• Tatiana (10/5): - Останавливались впервые и остались очень довольны. Отличное расположение, уютные комнаты. У нас было 2 соседних номера. Окна выходили во внутренний дворик, ночью было очень тихо. Удобные кровати и тишина, все, что необходимо для хорошего отдыха. Все было хорошо.
• Piero (9/5): -
• John (8/5): Quiet and comfortable at gateway to Venice.. - Clean and modern. Probably the quietest hotel room I’ve ever stayed in. Nice breakfast with plenty of choice. Bed was very comfortable. About 50 metres from the bus so none of that hassle of getting luggage through the city. Poor choice of tea and only pod milk. Towels were a little too thin but probably eco friendly. No ramp to the front door- about 5 steps. Help would be available if you have baggage. I’m sure they wheelchair access somewhere I just didn’t see it. I thought it was a little over priced.
• 800marleneb (10/5): Hotel review - Hotel was very nice. Good location for touring Venice and other cities. Staff friendly and accommodating. Would definitely stay there again.
• Maria Angélica (10/5): Excelente! A melhor que fiquei em Veneza - Hotel novo, limpeza, café da manhã excelente e funcionários atenciosos. Localização perfeita para quem chega de carro.
• Francesca (10/5): -
• 蔡 (10/5): - 有熱水且服務人員皆很親切！
• 631sebastienp (8/5): Great stay but weak employees. - We stayed at this hotel for 2 nights and although the hotel was nice, the employees were not that helpful. Upon check-in, the employees did not mention to us that the hotel offered a free shuttle and free tour of a Murano glass factory, something I really enjoyed. I only discovered this when Salvia, a hotel employee, mentioned it to me the night before the tour…. There was also free coffee at the bar, another thing that wasn’t mentioned to us.
• Esteban (8/5): Acogedor y céntrico - La ubicación El acceso de el ascensor , pasando por enmedio de los clientes desayunando
• Helma (9/5): - Nähe zum Parkhaus und zu den Öffis (Bootsverkehr) Wasserspender Kaffee zur freien Entnahme Tee und Wasserkocher am Zimmer Zimmer war im Erdgeschoss und die Sicht war in die nächste Hauswand bzw Baustelle davor... das Zimmer wirkte dadurch sehr dunkel und nicht freundlich Preise sind in Venedig grundsätzlich hoch und stehen in keiner Relation
• Ryuichi (8/5): 車での滞在ならベスト - 隣に大型のガレージがあり、車での滞在の場合、最適のロケーション。サンマルコ広場からも徒歩でも３０分程度。ムラーノ等への水上バス乗り場も至近。朝食も美味しい。 朝食会場が少し狭く、ツアーの方々がいる場合、混み合う。
• STIG GUSTAV (8/5): -
• Karim (10/5): -
• mavrogianni (10/5): - Really nice rooms and very clean. In a very good location and easy to access The breakfast was 20€/per person and I think based on the price of the room it would be better if it was included The drain in one of the rooms wasn’t good and all the water was going down to the rest of the bathroom.
• Jozef (10/5): -
• LARBI - SIGWARD (6/5): Hôtel cher et pas bien situé… - Le silence. Une bonne insonorisation de la chambre. L’emplacement n’était pas idéal. La chambre était petite pour le prix! Impossible d’allumer la lumière de la salle de bain sans réveiller l’autre dans la chambre…
• Fernanda (10/5): - Per noi che avevamo la macchina, la posizione era molto comoda
• ELSEN (10/5): -
• Safa (9/5): The staff are extremely nice and the location is ideally near the train station - 5 minute walk to the train station The rooms are very small
• 471celalk (2/5): Disappointing Stay: Titanium Elite Status Was Meaningless - As a Titanium Elite member, my expectations for a superior stay were incredibly high, yet my experience was nothing short of a complete letdown. I was not offered any room upgrade, which is one of the core benefits of this top-tier status. Furthermore, the room itself was appalling: It was barely a room; it felt like a small, cramped shelter. The basic amenities were missing. There wasn't even a pair of slippers provided, let alone a proper setup expected for this caliber of hotel. My highest loyalty status was utterly futile here. To anyone considering this hotel: Do not bother coming. I am checking out immediately—the money I have paid is inconsequential compared to this level of disappointment.
• martina (9/5): - Staff gentilissimo, dispenser acqua, struttura curata
• Furkan (10/5): - Otelin konumu inanılmaz iyiydi, havalimanından 5 numaraya bindiğinizde direkt otelin önünde iniyorsunuz ve tren istasyonuna yürüyerek 5 dakika mesafede. Güler yüzlü karşılama ve memnun kalınacak odalar. Venedik’ten diğer şehirlere tren ile seyahat edecekler için kesinlikle tavsiye ederim. Otel içi olanakları da gayet güzel.
• DilysG_13 (10/5): Fabulous stay! - We stayed here for three nights prior to embarking on our cruise. Could not fault the hotel or where it is. Literally seconds from the bus station, but once inside you would never know! We arrived early morning and the staff could not have been more helpful. They took our cases, offered us coffee and then we left to explore until our room was ready. On our return we were shown to our room which was on the first floor overlooking a small canal, which was fun to watch as it was like looking on to a local road. There was everything you needed in the room and a water refill machine just at the end of the corridor. The breakfast was buffet style which was exceptionally good and you could ask for cooked eggs etc for an extra charge. We didn't as the buffet was perfectly adequate. They didn't offer evening meals as such, but did have a bar menu which we ate from one night and it was fab! The barman, Sherban, made the best Aperol Spritz I had in Venice and he was great to chat to at the end of the day. I also need to mention Allesandro from the Front Office who was very patient and helpful when we were arranging a car to take us to the port they day we left. Would we stay here again? Can't wait to go back!!
• aavpereira (10/5): Great experience - I had an excellent stay at the AC Hotel Venice. The staff were exceptionally kind, attentive, and always willing to help, making the entire experience smooth and welcoming. The location is outstanding — just steps away from key transport links, which made moving around Venice incredibly easy. It is also perfect for travellers who love to explore on foot, with beautiful walking routes and major attractions within comfortable distance. A superb choice for anyone visiting Venice. Highly recommended.
• suzanne (9/5): The property was just what we needed . The rooms were clean and comfortable. - The property was very nice but the location was the selling point for us. We were going on a cruise and the hotel was near the port.
• Dolores (10/5): Place to stay if you need to overnight on way to Marco Polo airport or train station - The staff is exceptional. They really care about making their guests happy and do smalll and large things to demonstrate that. The hotel is located in Venice’s transportation hub, yet it’s easy walking distance to great restaurants and shops located in quaint and historic Venice. The picture I posted shows a table we encountered on the way back to our room after dinner at a wonderful restaurant staff recommended. It’s to make your own lavender sachet! One example of the things the hotel does to take very good care of guests. Love this place. Not a thing
• Fiona (10/5): Perfekter Standort, ruhig und sehr nettes und hilfsbereites Personal. Ich werde gerne wieder in diese einzigartige schö - Sehr gut. Wir haben uns wohl gefühlt Es gibt nichts zu bemängeln!
• Gabriela (9/5): -
• Jay (10/5): A clean friendly environment. And the breakfast was delicious!! - Very clean and inviting. Nothing!
• Roving601697 (4/5): Coasting on Marriott reputation - We have encountered lower-rung Marriott hotels like this before. While the public areas of the hotel look nice, the rooms are very disappointing. It seems that when it comes to furnishing the rooms, the owners decided to economize and for some reason Marriott quality assurance didn’t notice this or didn’t care. The bed seemed worn out, odd for a relatively new hotel. The room had one chair, although there was room for two and to the credit of the hotel staff a second chair was delivered on request. There was a coffee machine, but no coffee. There was a fridge but no glassware. I don’t know why lower-rung hotels seem to think that bathroom towels should be Motel 6 grade (small and thin) but here they are. Two small and thin bath towels, two small and thin hand towels, and no facecloths. Honestly, would it really be that much more expensive to provide decent towels (and more than two of them)? This hotel can actually be reached by road taxi, which is useful for guests arriving by train at the central (Venezia Mestre) station. In this case, a 25 euro taxi ride is preferable to transferring to another train for the short trip to the Venice station. On arrival there, the walk to the AC Hotel includes a large bridge, and note that Venice is not for people with mobility issues. Steps everywhere and no ramps. The breakfast buffet seemed quite good, and at 20 euros per person is probably competitive with cafes. In summary, we are glad we only stayed 2 nights here. If the location is not important, I advise future visitors to stay elsewhere.
• Tahir (10/5): -
• Davide (7/5): - La posizione e la modernità degli ambienti La stanza mi è stata data alle 17.20 con la giustificazione che Marriot deve garantire ai suoi migliori clienti il late check out. Evidentemente sono più importanti di noi che abbiamo speso 450€ per una notte. La persona alla reception ha fatto il possibile ma al checkout la situazione è stata surreale. La domanda su come fosse stata la permanenza ho detto “a parte il late check in” mi è stato risposto “Eh beh però che stanze!”
• Romain (9/5): Alles gut - Lage top Zimmer gut ein bisschen teuer
• Barbatto (9/5): -
• Jenny M (10/5): -
• cuellar4750 (10/5): Great stay in Venice! - Great hotel!! Friendly and helpful staff. Clean room, nice breakfast and great location!!! Would definitely stay here again!
• Marsha (8/5): Excellent location with all that you need at the hotel - Certain staff (Sara) were amazing. Engaging and interested in your stay. Nice breakfast buffet and comfortable rooms. Accessible to Uber and public transport. No need to cart bags far.
• Sonia (9/5): - It was in a great location to arrive by taxi with big luggage and yet right by a canal.
• TiiPa (10/5): Siisti hotelli hyvällä sijainnilla - Siisti hotelli hyvällä sijainnilla. Veneet Muranoon ja kaupungin kanaville sekä junat lähtevät vierestä. Ravintoloita lähellä. Aamupala on monipuolinen ja hyvä sekä sängyt hyvät nukkua.
• vacationer1841 (8/5): Standard Marriott hotel - Hotel had standard clean rooms as expect from a Marriott property. Good location since it is very close to the bus station and other popular sites, but not a pretty location. Breakfast was good with good variety. it was 20 euros per person.we just stayed here as a stop over hotel because we were joining a bike tour the next day.
• William (8/5): Great location for transportation - Excellent location for taking a cab to the airport early in the morning. Very friendly and helpful staff. Clean and modern rooms. No restaurant on site.
• Kretler (9/5): -
• Susan (10/5): - Stylish and airy hotel in a fantastic location: staff were friendly and helpful. It felt like a cool tranquil oasis in a hot and busy city.
• David (2/5): -
• Liliya (8/5): -
• BriDon69 (10/5): Great Location, lovely hotel - Great Location, 1 minute walk to bus station or water bus station, water taxis. Staff are very helpful and friendly, Lovely restaurants nearby, hotel is clean, modern, nice breakfast with nice variety, rooms are very nice. Nice small courtyard for having breakfast outside..overall a very good hotel..
• Fukiko (7/5): -
• Manuel (8/5): VIAJE EN MOTO -
• Karen (10/5): - Great.
• 377johnr377 (10/5): Easy stay - Nice hotel near the train station. I took the bus to/from the airport, and this location was super convenient. The rooms seemed recently renovated and the staff was very friendly.
• Annie (9/5): -
• Heather (10/5): - We stayed here for two nights while visiting Venice on vacation. It was a little further from a lot of the touristy hot spots but the walk is manageable and you were out of the hustle and bustle. There were many other options of transportation if walking is not preferred. The hotel was nice and quiet and the staff were all very nice and helpful. Super close to the train station so that is a big benefit. Would definitely stay here again.
• Natallia (10/5): - The hotel is modern and clean. The location is great. The staff is very friendly and helpful. I would highly recommend.
• EMILY (10/5): - Great hotel in a great location.
• Patty (10/5): - Proximity to various transportation options, staff (EVERY department) was excellent, with special mention of the check in/front desk team, even weeks before check in.
• Laura (10/5): - The location is absolutely perfect -walk a short block to the canals lined with gondolas and restaurants and incredible views. It’s right in the heart of the transport center too. The staff is very helpful and the stay couldn’t have been better.
• Mark (8/5): - Easy walk to train or bus
• Seaside593571 (10/5): Great Location - Venice was the end of our cruise.We had been to Venice before and knew we wanted to stay outside of any canals so we would have easy access into Venice and the Airport for a really early morning flight. The AC Marriott was exactly the right hotel for this reason. Easy access into Venice from the cruise line using the people mover and easy access and not complicated for reaching the airport. Great location, nice staff and a nice room that was all we needed!
• Lladnar (10/5): Highly Recommend - We had one day in Venice before an early flight the next morning. The A/C Hotel Venezia uniquely allows front door pickup and drop-off from a vehicular taxi. No luggage dragging over bridges or water taxi. The location may not be the most scenic, but the easy access was perfect for our short stay. Check-in was seamless. My Bonvoy Platinum status was acknowledged. I chose the 10 euro p/p food/beverage credit over the 500 points. It covered 2 pre-dinner cocktails in the bar. The room was quite small, but obviously very well thought out. Much better than a small room in a hundred year old hotel. The bathroom was also small, but equally well designed with a great shelf to spread out toiletries. Both room and bathroom were spotlessly clean. Multiple restaurants within a 5-10 minute walk. St. Mark's took us 30 minutes at a leisurely pace. The front desk arranged for an early morning taxi to the airport (60 euro). I highly recommend the A/C Hotel Venezia.
• thomur (10/5): Great Staff make this hotel. - I had the best reception service I have gotten in a long time from Manuel at the front desk who helped me out greatly when my train was cancelled. Hotel was comfortable and in a nice part of Venice with plenty of canals. It does not have a restaurant but the breakfast was good. Great hotel for the train station and nice walking in the area. Shoutout to Sherban behind the bar who served up delicious drinks.
• Rui (9/5): Superb -
• Lisa (10/5): Exceptional - Very friendly staff, extremely helpful. Hotel was perfectly situated. I’m glad I arranged a driver from the airport whom was able to drop us to the door of the hotel. You do not want to be carting suitcases up and down stairs over bridges etc
• chrisrR8916JJ (10/5): Perfect "day use" hotel - Perfect day use hotel when we landed in Venice with a day to kill. Ideal spot across from the bus station and a delightful place to leave our luggage, grab a couple of hours sleep,and then wander Venice. Thanks to AC for using the Day Use site (we stayed from 10am to 5pm) and it was just spot on.

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