Hotel Jakue

Location: Irunbidea 34, Puente la Reina, es

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 01:30 PM - 09:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Restaurant
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Tour desk
• Facilities for disabled guests
• Private check-in/check-out
• Shared lounge/TV area
• Shuttle service (additional charge)
• Wheelchair accessible
• Outdoor furniture
• Coffee Shop on site
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• Key access
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Thermometers for guests provided by property
• Key card access
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Private picnics
• Secured parking
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Superior Family Room

  Pets are not allowed in this room type

  Max Occupancy: 4 (4 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Standard Double Room

  Boasting sloping ceilings, this room features a private bathroom with a bath.

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Family Quadruple Room

  1 Queen Bed and 2 Large Twin Beds

  215 sq feet

  
  

  Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices)

  Entertainment - 32-inch flat-screen TV with cable channels

  Sleep - Bed sheets

  Bathroom - Private bathroom, bathtub or shower (deep soaking bathtub available in some rooms)

  Practical - Desk, wardrobe or closet, and desk chair

  Comfort - Air conditioning, daily housekeeping, and heating

  Accessibility - Wheelchair accessible

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Deep soaking bathtub
  • Bedsheets provided
  • Desk chair

• Superior Double Room

  Pets are not allowed in this room type

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Economy Twin Room

  Pets are not allowed in this room type

  Max Occupancy: 2 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Twin Room

  This air-conditioned room features a TV, free Wi-Fi and a private bathroom with a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Cots
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Accessible by lift
  • Key access

• Double Room in a Tree

  This double room features a balcony and air conditioning. This room is built into a tree and access is by stairs. Pets are not allowed in this room type.

  Max Occupancy: 3 (2 Adults)

  • Air conditioning
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Private entrance
  • Hardwood or parquet floors
  • Wardrobe or closet
  • Terrace
  • Linen
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Shower cap
  • Socket near the bed
  • Fire extinguisher
  • Key access

Guest Reviews

• Colleen (9/5): We really liked Jakue hotel- hostel...the dinner was delicious. They also offered optional massages - We loved the meal... our room was really comfortable and very clean. We liked it all!
• Pilar (8/5): Bueno - Hotel bonito, con buenas habitaciones Le falta algún mueble/cajón para dejar objetos personales
• Garcia (7/5): - El colchón muy blando
• JOAN (8/5): - Personal Preu
• CHRISTINE (8/5): Agréable - Bar restaurant accolé. Parking spacieux et gratuit.
• Judith (8/5): My issue was not with the property. My issue is with booking.com who canceled my original reservation and because I had -
• Vladyslav (10/5): - Вежливо отношения персонала
• Edward (9/5): -
• Diana (10/5): -
• Bernadette (7/5): -
• Patrick (10/5): If you’re walking the Camino, the trail leads you right into their parking lot. - Location, size of rooms, cleanliness.
• Jocelyn (9/5): -
• michael (9/5): highly recommend - clean, complete service for peregrinos from dinner, bar, and breakfast, courteous staff difficult to find if your phone directions are offline
• Fabiano (8/5): -
• Mañe (10/5): - La ubicación
• Deirdre (10/5): - Really lovely hotel, loved the decor. We had dinner in the restaurant and it was delicious and the staff in the restaurant were really nice. Great location for the Camino route. Nothing I didn't like.
• Anne (9/5): Very pleasant in every aspect - Location N/a
• Tzuchung (10/5): -
• Kerry (8/5): Excellent Hotel at the beginning of the town, ideal place to stay when on the Camino! - Excellent Hotel and great location for the Camino just on the outskirts of the town. We were 3 ladies walking we booked a Superior Room, which had a bath which was a welcome sight after our long day of walking. The Superior room had a double and 2 twins, the twin beds were under the roof eve's and you had to be very careful not to bang your head when you sat up. Beds very comfortable. I was fortunate to get the last massage appointment when we arrived, highly recommend (Nieves Marin Massage Therapist), book at reception or in advance if you can! The pilgrim dinner was good, 2 options for main and buffet for starters and desert. Breakfast was adequate the next morning. Nothing
• Kim (9/5): The staff were exceptional- especially at reception - It was spotless with lots of separate areas to relax in. The feel of the whole property was very relaxing. Even the laundry area was comfortable and clean while waiting for the wash/dry cycles Very very minor - the shower soap dispenser didn’t work and the shower head was loose
• PLESSIS (5/5): Calme mais peu mieux faire côté restauration - La situation calme de l'hôtel Le système du dîner en buffet et le prix du petit déjeuner trop cher
• Gaston (9/5): Gezellig !! - Aangename sfeer en mentaliteit tussen de vele pelegrinos !!
• Gonzalo (10/5): Fin de semana en familia - Ubicación para nuestro propósito, amabilidad del personal en la llegada, calma o ausencia de ruidos en la habitación.
• SHULAMIT (9/5): מיקום מצוין, נקי ומתאים מאוד להולכים בקמינו - המיקום מצוין. מאוד נקי. מאוד נוח שבמלון יש קפיטריה/באר שפתוחים עד 10:30 בלילה למי שאחרי יום הליכה ארוך בקמינו, מחפש לאכול משהו קליל במלון. הצוות מאוד נחמד. היה ממש נחמד אם בחדר היה קומקום להכנת קפה
• Otilio (10/5): -
• PAUL (10/5): Perfect for walking Camino -
• Margaret (10/5): - Very clean and comfortable. Lovely friendly bar staff and extremely reasonable dinner. The custard and marietta biscuit for dessert brought back happy childhood memories 😁 Nothing.
• Leanna (10/5): - Loved the dinner and breakfast buffet!
• Janis (8/5): Very pleasant stay with a lot of services - Buffet dinner and breakfast not right in the centre of town
• Christopher (10/5): -
• doyle (10/5): -
• REBECCA (10/5): -
• Okinaga (6/5): We got an actual ‘tree house ‘ . It was in a tree, I just thought it was a name - Right on the Camino Shower was ridiculously small
• Chin-kuei (8/5): 好 - 位置非常得好，離市中心很近很方便、很清潔 無
• DAVID (10/5): -
• Karine (10/5): Está muito bem localizado, pessoal muito simpático, quartos confortáveis e chuveiro muito bom. - Limpias y cómodas
• jose miguel (8/5): BUENA - El hotel está al inicio del pueblo y viene bien para el camino de SANTIAGO. SITIO TRANQUILO EN PRINCIPIO TODO ESTUVO BIEN
• Udo (8/5): -
• Lee (7/5): -
• Tulia (10/5): -
• Patricia (9/5): Great option - Great Location Rooms need to be renovated
• Javier (8/5): - A partir de las 6:30 de la mañana los clientes que abandonaban las habitaciones hacían muchísimo ruido.
• Liliana (9/5): - Muy buenas instalaciones. Camas muy cómodas. Y limpio. Personal del restaurante poco amable.
• Rosey (8/5): All you need for night on Camino - Location one the camino.
• Helen (9/5): -
• Domenico (9/5): -
• Kok Liang Reuben (9/5): Comfortable but inconvenient. - Aircon and the bar opens early. Quite a walk from town and no restaurants around that area. They also don’t have enough kettle.
• Yañez (10/5): -
• Grace (10/5): -
• John (9/5): -
• Aitzpea (8/5): -
• Martin (8/5): - Friendly staff. Room facilities
• Emiliano (10/5): -
• Claire (10/5): Halte parfaite et reposante sur notre chemin de Compostelle - Hôtel très calme et reposant, le petit-déjeuner est excellent et très varié
• Dave (4/5): The only game in town - Great location right on the Camino Very little hot water. I could not take a shower without rinsing off in cold water. I was really looking forward to shower after a long hike. I told the lady at the front desk and she just shrugged her shoulders.
• Dave (7/5): -
• Peter (9/5): Guter Ort für einen Halt auf dem Jakobsweg - Direkt am Jakobsweg. Ganze Infrastruktur ist auf Pilger ausgelegt.
• Marti (9/5): - Ambient i instal·lacions Una mica apartat del centre del poble
• Kathy (10/5): -
• Benno (6/5): - Everytime someone used the bathroom in nearby rooms, you could hear everything. The flushing system must have woken me up multiple times. You could literally hear every single sound. Obviously no soundproofing.
• Iker (10/5): -
• Rainer (10/5): - Sehr großes Zimmer. Lage direkt am Jakobsweg .
• Janet (9/5): When we do our 3rd Camino we will stay again. - Location, ease of check in and staff. Nothing, we have stayed before and would stay here again. Perhaps orange juice and fresh fruit for breakfast would be good.
• Ray (10/5): -
• Jan (8/5): - We verbleven 3 nachten maar onze eerste kamer was vlak boven café en heel veel lawaai. Hebben dan andere kamer gekregen. Warm water was lauw, jammerlijk
• Valentin (10/5): - Toro bien
• urko (8/5): -
• Valentin (10/5): - Todo bien
• Africa (6/5): -
• Douglas (10/5): - Love the roomy attic room . We have stayed here 3 times . Always great service and nice food . Very convenient as it is right on the Camino . Staff are very helpful and professional .
• Bastías (10/5): -
• Cruz lopez (10/5): - Esta fenomenal. Buena ubicacion y muy buen servicio. Todo limpio y bonitas instalaciones.
• PALOMA (6/5): Servicio de bar para cenas escaso. - La ubicación y las instalaciones de fuera están bien No salía agua caliente de la ducha. El bidé no salía agua ni caliente ni fría La cama incómoda. El colchón era malisimo. Desayuno solo bocadillos y no hacen nada a la plancha. Lo mismo q si quieres cenar. No ofrecen en el bar nada caliente. Solo bocadillos y tortillas
• Juan (10/5): -
• Charles (10/5): - Great hotel, location, bar and restaurant Nothing
• Josef (10/5): -
• Irina (8/5): -
• Stefan (9/5): -
• Rosalind (6/5): - The water was lukewarm
• Branka Ullmann (8/5): Baumhaus - Personal sehr freundlich und hilfsbereit. Saubere Zimmer und Bad. Baumhaus super umgesetzt als kleines Erlebnis. In dem Baumhaus war sehr kalt trotz Heizlüfter. Fenster und Türen sind undicht, so das es an kalten Tagen sehr frostig wird. Die vorgesehene Decke ist nicht ausreichend.
• Denis (10/5): -
• Genoveva (9/5): -
• Ornella (7/5): -
• MARIAN (10/5): -
• Evangelina (9/5): -
• GWeisman (8/5): A nice place to rest weary bones after walking from Pamplona! - For a pilgrim walking all the way from Pamplona, it's the first place you come to as you enter Puente de la Reina! Relief after a long walk! It was close enough to walk to the main part of town. It's a bit of a walk to get to town so the food options were pretty much a bit of a walk to get to, which, if you are pilgrim and walked 15 miles to get here, you didn't look forward to.
• Laura (8/5): -
• Christopher (9/5): Nice reception very well located for the Camino. - Very clean
• Ricardo (7/5): Buen hotel para alojarse - La situación. El hotel está situado en las afueras de Puente la reina, lejos del bullicio de la localidad. Poca variedad para poder comer algo en el bar / restaurante.
• Pablo (9/5): I don’t understand why it has so so reviews in Tripadvisor. I found it nicely decorated, very clean, friendly staff. Yes - Clean, nicely decorated, friendly staff and good bar 800 meters from historical center
• JOSEP MIQUEL (9/5): -
• John (10/5): -
• Mark (9/5): Great value hotel ! - Great hotel second time I’d stayed there and receptionist was so helpful ! Bar closed too early !
• Kenneth (9/5): -
• Scott (8/5): -
• Joan (8/5): - Schoon, rustig en op onze route. Helaas was het restaurant niet open maar konden we aan de bar nog wel iets eten.
• Gabriel (4/5): La primera vez estuve mejor que ahora, qué pena... - Ya había estado en el Hotel Jakue el año pasado (Camino de Santiago) y me gustó bastante, así que quise empezar otra vez el Camino de Santiago desde aquí, pero... LO BUENO: 1. La habitación de mi pareja y de mi hijo era correcta, aunque pequeña. 2. La atención de recepción fue correcta y amable. 3. Pudimos cenar en un salón que hay en la planta baja cuando la recepción ya había cerrado y sin problema nos dejaron ese espacio. LO MALO: 1. En la habitación 113 hacía muchísimo frío. Había una bomba de calor, pero era insuficiente. Fuimos a pedir una solución y nos dieron un calefactor. ¿El problema? Era imposible dormir con el ruído del calefactor y de la bomba de calor, así que durante la noche pasamos frío. Por la mañana la habitación estaba helada. 2. Habíamos reservado dos habitaciones porque era la opción que aparecía por defecto para alojar a una familia con 2 adultos y 2 menores, y nos dieron dos habitaciones muy separadas. Fue muy incómodo para compartir el equipaje y organizarnos. 3. Nuestra planta olía muchísimo a comida. 4. La taza del WC está tocando a la pica. Puedes apoyar la cabeza mientras haces pipí! Por todo ello, la relación calidad-precio no nos parece adecuada. Cuando dormimos fuera de casa, esperamos que el precio que pagamos se refleje en la calidad de la estancia.
• Alba (10/5): -
• Andoni (8/5): -
• Edwin (6/5): - The room was clean, but is outdated and in need of major repair/renovation.

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