The Santa Maria, a Luxury Collection Hotel & Golf Resort, Panama City

Location: Santa Maria Boulevard, Panama City, pa

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Guest education on local ecosystems and culture
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Terrace
• Lift / Elevator
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Massage services
• Packed lunches
• Non-smoking throughout
• Private check-in/check-out
• Board games/puzzles
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Outdoor furniture
• Coffee Shop on site
• Fruits
• Shallow end
• Spa/wellness center services
• Steam room
• Beauty Services
• Manicure
• Pedicure
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Broadcast Live sport events
• Happy hour
• ATM/banking
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Golfing on site
• Self parking (surcharge)
• Beach umbrellas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Garage
• Golf cart
• Health or beauty spa nearby
• Swimming nearby
• Hosted evening meal (reserve)
• Bicycle-friendly property
• Guest education on local ecosystems and culture
• Vegetarian menu options available
• Accessible shuttle
• No accessible shuttle

Rooms Available

• Deluxe Queen Room with Two Queen Beds and Golf View

  This double room has a seating area, tea/coffee maker and flat-screen TV. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• One-Bedroom Master Suite with Golf View and Terrace

  This double room features a balcony, mini-bar and dining area. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Alarm clock
  • Dining area
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Terrace
  • Linen
  • Dining table
  • Outdoor furniture
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Urban View, Guest room, 1 King, City view

  This double room has a seating area, bathrobe and air conditioning. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Urban View, Guest room, 2 Queen, City view

  This double room features air conditioning, seating area and mini-bar. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Executive Suite, Executive Suite, 1 King, Golf view

  This double room has a cable TV, seating area and hot tub. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Deluxe Golf View, Guest room, 1 King, Golf view

  This double room features a seating area, mini-bar and bathrobe. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Radio
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Slippers
  • Interconnected room(s) available
  • Alarm clock
  • Wardrobe or closet
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

• Grand Suite, Suite, 1 King, Golf view

  This double room has a spa bath, seating area and hot tub. If you choose a rate that included the breakfast take in consideration that this is serve in the Mestizo Restaurant, if you want a room Service this will have a extra fee.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Bathrobe
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Private bathroom
  • Dressing room
  • Slippers
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Additional bathroom
  • Coffee machine
  • Linen
  • Dining table
  • Clothes rack
  • Toilet paper
  • Pool towels
  • Bottle of water
  • Trash cans
  • Wine glasses
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Smoke alarm
  • Key card access
  • Single-room air conditioning for guest accommodation
  • Hand sanitiser

Guest Reviews

• Rafael (10/5): -
• François-Xavier (8/5): Beau golf, mais hôtel sans intérêt et sans charme. - Très beau golf. Belle piscine. Bon petit-déjeuner Excentré, pas grand chose autour. Golf fee trop cher. Espresso payant quand on paie la formule petit-déjeuner !!! Pas beaucoup de charme à cet hôtel.
• Sian (10/5): - The comfort of this hotel is second to none. I am longing for the matress' and beautiful facilities. The staff were absolutely wonderful The only thing that let this hotel down in the coffee at breakfast. Otherwise one of the best hotels I've ever stayed in
• Sarah (8/5): -
• lilian (10/5): -
• ALBERTO (9/5): Muy agradable - Excelente SPA y desayuno. Lo mejor, la amabilidad. Cama y almohadas muy blandas.
• GPC (10/5): -
• German (10/5): -
• Raquel (10/5): -
• Fernando (10/5): -
• Fernando (10/5): -
• José Daniel Torres (10/5): -
• Alina (10/5): This is truly one of the best hotels in Panama City. My stay was extremely comfortable , beautiful, spacious rooms, impe - Super location
• De Leon (10/5): -
• Nicolas (9/5): -
• Federico (10/5): -
• Nilka (10/5): Pleasant rest and good food - I loved the staff, all were very friendly and eager to help. Also, the hotel in itself is just lovely, having dinner in the Mestizo restaurant was a very nice experience, the food was delicious and the lighting was just on point for a nice romantic dinner for two. The beds are super comfortable, the mattress is firm enough, but you kind of sink into the pillows, loved that! The only think I'd change is the Mestizo restaurant playlist, it was just really weird hahaha haha at least for dinner, it was just a weird mix.
• Maria Del Carmen (10/5): Maravillosa estancia - El servicio, atención y mimo al cliente en otra liga, ni en hoteles de 3 veces su precio tienen un servicio parecido. Espectacular, no iré a otro hotel en Panamá. Carta restaurantes brutal, ambiente 10, Nada, es que nada que criticar.
• Ad (9/5): Viaje de negocios - Excelente propuesta para el desayuno, con mucha variedad y calidad. Precio elevado por noche.
• Marleny del Rosario (10/5): Hotel cómodo y lujoso - Nos encantó el hotel, la piscina de buen tamaño, tienen flotadores para niños, las habitaciones muy limpias y el personal es muy amable y servicial.
• rivera (10/5): RECOMENDADO SINTE GUSTA LUJO, BUENA COMIDA Y EXCELENTE ATENCIÓN - Excelente todo excelente súper recomendado
• Lucinda (10/5): -
• Jonathan (9/5): Magnifique mais staff et procédure au Check in à améliorer - Le cadre Le Check-in
• Jorge (10/5): - Muy conveniente su ubicación cerca al aeropuerto. Hotel cómodo con muy buen servicio
• Jo (7/5): Great hotel BUT Golf Course closed every Monday. - Let me be clear this is a great hotel. BUT they failed to deliver on the reason I booked it - Golf! Despite the name including the word GOLF the golf course is closed each and every Monday for maintenance ie 14% of the week. This actually means mowing, strimming and blowing. All regular tasks that other Golf courses around the globe all manage to complete early each morning! In addition you are not allowed to enjoy the Clubhouse facilities as this is for Golf members only. Our room was very comfortable with a view of the closed golf course. The Breakfast is superb. The restaurant in the evening is only OK. The swimming pool is fabulous and the reception staff friendly. Don't include the word Golf in the name of a hotel if it dosnt open consistently!
• roberts (10/5): -
• roberts (10/5): -
• Alejandro (1/5): -
• MS (10/5): -
• Andreas (9/5): - Sehr umfassendes und qualitativ erstklassiges Frühstücksbuffet. Golfplatz ist am Montag für Unterhalt geschlossen.
• Melanie (9/5): -
• Christine (10/5): Excellent - Nicely designed hotel. Definitely luxurious category. Room was well laid out. Pool and gym were great. Loved the proximity of the golf course. Not far from airport. Need to drive to the promenade which is definitely worth doing.
• LUZ ADRIANA (10/5): Excelente hotel - Instalaciones impecables, moderno, linda decoración
• Francisco (10/5): - El restaurante Mestizo. Excelente comida y atención. Nada. Todo excelente.
• MARITZA (10/5): -
• Carlos (9/5): una excelente estancia - La ubicación es muy buena, muy céntrica. Las instalaciones, el desayuno y el bar muy bien atendidos. Aún cuando el restaurante Meztizo estubo en remodelación, no se sintio ninguna molestia. Solicitamos un Late Check Out de solo 2 horas y no nos lo concedieron. Nos indicaron que costaría la mitad de una noche, lo cual nos pareció excesivo por 2 horas más.
• Yuliana (10/5): - Nos encanto, volveremos
• keith (10/5): -
• Leonardo (10/5): -
• Marcelo (10/5): -
• Andrés (3/5): Pésima - El Hotel no tiene buena atención con los infantes, este es un hotel que no ha pensado en las familias con niños pequeños, no tienen la cordialidad ni la atención de recibir familias con bebés, evitar alojarse en este hotel si tienen niños menores de 10 años, ya que la hospitalidad no es la adecuada por el personal del hotel, al igual eviten llegar antes del del check In 3 pm, porque te van a hacer esperar en un lobby no apto para recibir familias que vienen cansadas de un viaje largo, no lo recomiendo 👎🏾
• Kam Ling (9/5): -
• Rebecca (9/5): Professional! - What a place!!! The breakfast went above and beyond my expectations! And my husband would tell you I am very particular as I traveled to other countries to open restaurants before social media and COVID (when the hospitality industry truly cared as we relied on word of mouth and secret shoppers). Everyone we encountered from before entering the main doors to the pool area and housekeeping were as pleasant and ready to help and or guide us. Lastly, if staying during a Sunday, it is a must to attend brunch. Promise it is THE best $75 you will ever spend. Special thanks to Yahaira Gutierrez (hope I didn’t butcher her name) she ran a tight ship in the dinning room as well as bringing so much warmth to the place. She called me the week after our check out to make sure the reservation I had made for my 85 and 90 year old parents was still standing (Panamenians are always late 🤣) as she understood how much my husband and I wanted to have them enjoy and have the same experience we had. Could not ask for more! We will ALWAYS stay at The Santa Maria when back in Panama! The only constructive criticism I have is to be a little quicker with beverages in the pool area and have someone pick up a little more often as some of the chairs had other guest trash for a long while.
• sergio (10/5): -
• Patricia (9/5): - Demora en el check-in. También me gustaría más variedad de comida en el área de la piscina
• Mariano (10/5): Excelente lugar para hospedarse en Panamá - Me gustó todo el hotel. Su atención, confort, comida, predisposición del personal y sus vistas. Nada. Excelente lugar
• Marjolein (9/5): Erg fijn, ee hebben genoten van alle luxe - Zwembad was prachtig, groot. Ook ligbedden en ruimte om zwembad was top. Ontbijt formidabel. Kamer prachtig Hoge prijzen in restaurant en hoge greenfee
• Oscar (10/5): -
• Stefan (10/5): -
• Christian (10/5): - I liked everything, the people, the service, the food, very good golf course Even though the golf course conditions were optimal, they are building like 10 high rises, the noise and dust was crazy, and even with they charged us full regular rate. In my opinion is not correct, they should consider lower the rates for the inconvenience.
• Jose (10/5): Lujo, comodidad y Antiestrés dentro de una bulliciosa ciudad - Es un sitio muy tranquilo dentro de una ciudad tan bulliciosa, te sientes desconectado de todo y sin estrés, es acogedor, lujoso y volvería muchas veces El inodoro lo bajamos con palanca, pienso que hay mecanismos más sofisticados que una palanca y más en un hotel de lujo
• Antosh (8/5): -
• Pilar (10/5): Espectacular, volvería siempre. - El desayuno es espectacular, la habitación de muy buen tamaño al igual que el baño, con todas las comodidades. La piscina me encantó. El hotel está lleno de detalles. Volvería siempre La atención de una mesera que hizo que el almuerzo se demorara una eternidad.
• Raphael (9/5): Retornaria - Café da manhã excelente, Staff atencioso Gostei de tudo
• Andrés (10/5): confort lujo y golf del mas alto nivel - super balanceado y con muchas alternativas. todo tipo de jamones y me encanto la maquina que cortaba la pata de jamón!!!! nada todo al 100
• Avellaneda (10/5): - Very beautiful place
• Nakia (10/5): -
• Vanessa (10/5): -
• Christian (10/5): 100% Wohlgefühl -
• Christian (10/5): -
• Jehro (10/5): -
• Tal (1/5): Worst experience ever - Nothing. They ruined my vacation My worst experience ever in any hotel!!! I booked an haircut in the spa, only in the middle of the cut the so called baber person told me he is not a real barber and he left my hair horrible. I can't even go outside like this. What a joke hotel with a joke spa. Unbelievable More to add to the "wonderful" experience, the shower is clogged. Can't believe you pay here so much for this. Unreal
• Alexander (9/5): Just excellent - Breakfast Exceptional. Very quiet. All areas in- and outside the building open to to the public extremely well kept and hospitable. Well trained and friendly staff. Hotel room and bath meet high standards. Partial shortage of staff at reception desk. at times long waiting.
• Mariana (10/5): -
• Furkat (10/5): -
• dittrich (8/5): Demtro de lo esprado para un hotel de esa categoria - Muy buen desayuno, excelentes instalaciones. Muy buen gimnasio tambien, bien equipado. Llegamos a las 1510 horas y nuestra habitacion aun no estab lista. Tuvimos que esperar app 30 minutos por ella. Luego 2 maletas no las habian subido y tuve que bajar a la sala de maletas a recuperarlas.
• Oscar M (10/5): -
• Luis Dario (9/5): -
• Debora (10/5): Volvería sin dudarlo - Una maravilla todo!!!!!
• Mathieu (9/5): - The Pillows: they were way too thick and hard, wether synthetic or down. I had a back neck for days afterwards. Rather than put 4 of the same pillow, i would recommend providing a variety: some thick ones and some flatter ones.
• Javier (10/5): Espectacular - Todo Nada
• Rolando (10/5): Fantastic place, to recharge !!! - Everything was perfect ¡¡¡¡ The breakfast could be better ¡¡¡
• Pascal (10/5): -
• Elizabeth (10/5): Very relaxing stay, everything was great. Comfortable room, spotlessly clean. Would highly recommend & stay again. - Excellent hotel, great location only 15 minutes from airport. Room very comfortable, especially the bed. Room service very good. Loved the pool area, good selection of light meals from pool bar. Breakfast was excellent, so much variety and very fresh. Had a good relaxing massage in the spa. It was my birthday during our stay and I received 2 cards & 2 cakes to mark the occasion, a lovely touch. Nothing
• Jan (10/5): - All is the best. Jan
• Tristan (10/5): -
• Claudio Nicoli (10/5): -
• Jose Miguel (10/5): -
• Nicole (9/5): Sehr gutes Hotel in der Nähe des Flugplatzes mit sehr, sehr reichhaltigem Frühstück - Perfektes Frühstück, Lage etwas weit entfernt vom Zentrum, sehr leckeres Abendessen Ich habe mir die Distanz zum Zentrum weniger weit vorgestellt. Teppichboden im Zimmer könnte überholt werden.
• Ana María (10/5): Calidad, cómoda y muy tranquila - La calidez del servicio. La amabilidad del personal. La cocina excepcional. Una nota especial para la atención y la amabilidad para el chef de bocas del toro del restaurante de grill Nada
• Miguel Angel (10/5): -
• Federico (9/5): -
• Arianna (4/5): OK nothing really fancy, nothing really outstanding. - Staff is always amazing! The penultimate night, I could barely sleep due to a 15 años happening on the ground floor, blasting music that you could hear from our floor. I called the concierge, and they said they would ask them to turn it down, but they did not do so until after 2 am. The next morning, I went to play golf and came back to the room, only to find a note apologising and stating that they were reaching out to change our room (why hadn't they offered that the night before?) and a chocolate and macaroons plate.
• Irene (10/5): -
• José Carlos (8/5): -
• Jorge (8/5): Agradable - Excelente No poder cambiar el cubre lecho por una simple manta más acorde con la temperatura del ambiente
• Robert R (7/5): I made a mistake my booking and it took a long time to sort out because I had booked through Booking - Room is very well laid out and comfortable. The two rooms I was offered had no air conditioning running and overtones of mildew. I am allergic to mildew. I come from a humid climate and the only way to control that is to keep the air conditioning going constantly and the fan on high to keep the air circulated. I suspect the rooms I was offered had not been occupied for some time.
• Gijs (10/5): -
• Rene (1/5): -
• MARISOL (10/5): Magnifique - Petit dejeuner extra, tout etait bon et tres varie, La piscine tres agreable et les differents endroits pour prendre un verre ou manger tres bien, La literie impeccable+++
• Deanna (10/5): The hotel was okay. - The pool is nice. There was a good variety for breakfast. Christmas decorations were nice as well. The staff was nice and the pool bar staff was very personable.
• Yannick (10/5): -
• Luis (10/5): Me encanta , atención , amenidades , restaurantes y habitaciones - La calidad del hotel
• SANDRA (10/5): -
• Maria (10/5): -
• Patricia (9/5): -
• Gonzalo (9/5): -
• German (10/5): -
• Claudia cristina (10/5): Maravillosa - Es un hotel precioso! La Atención de primera, muy cómodo, la comida riquísima Hice uso del salón de belleza y lastimosamente el peinado que me hicieron para un evento empresarial muy importante, estuvo FATAL. Deben mejorar en peinados o no dar servicio de peinados sino únicamente secados de cabello. Aunque no me cobraron el servicio si pasé un mal momento ya que además de un mal peinado me atendieron casi una hora después de la cita programada teniendo yo horario establecido para ir a mi evento. Fue una muy mala experiencia
• ROSALINDA (10/5): -

Photos