Maple Leaf Square
Location: 55 Bremner Blvd, Toronto, Ontario, M5J 0A6, Toronto, CA
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Recreational Amenities
Enjoy a spa tub, sauna, and 24-hour fitness center for relaxation and exercise.
Featured Amenities
Benefit from express check-in, express check-out, and luggage storage for convenience.
Individually Decorated Guestrooms
Relax in one of the 1000 guestrooms with kitchens, Smart TVs, and free Wi-Fi.
Be centrally located in Toronto at GLOBALSTAY. Maple Leaf Square, just a 5-minute walk from major attractions. Contact us now to book your stay!
Important Information
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 03:00 PM - anytime
Check-out: 11:00 AM
Instructions: The front desk is open daily from 11:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours.
Amenities & Facilities
- Fitness facilities
- Express check-out
- Free WiFi
- Luggage storage
- Express check-in/check-out
- Sauna
- Wheelchair accessible
- Elevator
- Fitness facilities
- Front desk (limited hours)
- Express check-out
- Smoke-free property
- Express check-in
- Self parking (surcharge)
- 24-hour fitness facilities
- LED light bulbs
- Covered parking
- Secured parking
Rooms Available
-
Romantic Apartment, 1 Bedroom, City View
1 Queen Bed and 1 Large Twin Sofa Bed
549-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Classic Studio, 1 Queen Bed with Sofa bed, Partial Lake View
1 Queen Bed and 1 Twin Sofa Bed
398-sq-foot room with partial lake views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Studio, 1 Queen Bed with Sofa bed, Lake View
1 Queen Bed and 1 Large Twin Sofa Bed
398-sq-foot room with lake views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Signature Apartment, 1 Queen Bed with Sofa bed, City View
1 Queen Bed and 1 Twin Sofa Bed
549-sq-foot individually decorated room, balcony with city views
Layout - Bedroom, dining area, and sitting area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Exclusive Apartment, 1 Queen Bed with Sofa bed, Lake View
1 Queen Bed and 1 Double Sofa Bed
550-sq-foot room with lake views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Apartment, Multiple Beds, Kitchen, Lake View
1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed
700-sq-foot room with lake views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Premium Apartment, 3 Bedrooms, Kitchen, City View
3 Queen Beds and 1 Queen Sofa Bed
1184-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Apartment, 2 Bedrooms, Kitchen, City View
2 Queen Beds and 1 Double Sofa Bed
1076-sq-foot room with city views
Layout - 2 bedrooms, living room, and dining area
Relax - Fireplace
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Fireplace
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Signature Apartment, 3 Bedrooms, Balcony, City View
3 Queen Beds
904-sq-foot room with city views
Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Comfort Studio, Multiple Beds, City View
1 Queen Bed and 1 Large Twin Futon
400-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Panoramic Apartment, 1 Bedroom, Kitchen, City View
1 Queen Bed and 1 Double Sofa Bed
484-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Elite Apartment, 2 Bedrooms, Lake View
2 Queen Beds and 1 Double Sofa Bed
850-sq-foot individually decorated room, furnished balcony with lake views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and laptop workspace; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- Laptop-friendly workspace
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Kitchen island
-
Design Apartment, City View
1 Queen Bed and 1 Double Sofa Bed
548-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Luxury Apartment, 1 Bedroom, Kitchen, City View
1 Queen Bed, 1 Twin Bed and 1 Large Twin Futon
700-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- No housekeeping
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
-
Deluxe Apartment, 1 Bedroom, Kitchen, City View
1 Queen Bed and 1 Twin Sofa Bed
495.1-sq-foot room with city views
Layout - Bedroom, living room, and dining area
Internet - Free WiFi
Entertainment - 43-inch Smart TV with satellite channels and Netflix
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Washer/dryer, single sofa bed, and iron/ironing board; cribs (surcharge) available on request
Comfort - Air conditioning and heating
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Satellite channels
- Kitchen
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Toaster
- Dining table
- Toilet paper
- Sofa bed
- Shampoo
- Separate sitting area
- Separate dining area
- Free WiFi
- Bedsheets provided
- No housekeeping
- Smart TV
- Soap
- Laundry detergent
- LED light bulbs
- Paper towels
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Guest Reviews
- Jerry (8/5): - Great location and we could walk everywhere downtown within 15 mins. The property had a grocery store located there which made it very convenient........great spot!
- Kimberley Ann (8/5): - Close to everything absolutely loved the location. stores , restaurants and travel all close by . Perfect for us. Would stay again. When I had to contact property, very quick reply.
- Zachary (10/5): - The property was a good space for a quick city visit. It’s steps from Union Station, so it’s easy to get to via UP Express, GO, VIA, and TTC, which opens up the whole city for travel. It’s also a couple blocks from Front Street and the nightlife there, or a shorter walk up to King for more options. And, it’s between Maple Leaf Square and Roger’s Centre so entertainment is easily accessed. On site laundry, a decent view of Tommy Thompson Park over the Gardiner, and easy access to the building made it a great choice!
- Robert (6/5): - This property is in a perfect location and easily walkable to the Scotia Bank Arena and the Rogers Place Centre. The Condo Building was secure and access to the Condo was easily. The Condo itself was compact but enough room to move around and it had everything needed for our stay. The View from the Balcony was enjoyable. The Condition of the Unit however showed an obvious lack of Maintenance as it looked well worn from many previous visits. Upon arriving at the Condo there were issues with this Internet not working and the Cloths Dryer not functioning properly as well. I contacted the host immediately as well as 3 follow up times as we required the Internet for our stay. The host did not respond until we were checking out of the property. I'm very disappointed in this. Also, after my return home it had taken multiple emails with the host to get my Damage Deposit back as they kept insisting the sent it back to me, but did not until 20 days later and only after going back to them multiple times asking them to return it. Be aware of this as it felt like this was something that they do to keep your Deposit. Over-all, I was pleased with the property but disappointed with dealing with the host.
- Jason (2/5): - I thought the place was fine until I got charged the security deposit for "breaking the tv" which I never used or got close to. I looked at other reviews on different platforms and it seems it's something they are doing to get more money out of their customer. Don't get fooled, GlobalStay is scamming people under the guise of their relatively low prices. I've been travelling a lot and it's the first time it ever happen to me. Stay away from GlobalStay.
- Brian (6/5): Multiple disappointments - We booked this space for a spot in Toronto as a family. Let's be clear, it is a space and definitely not a hotel. That is made abundantly clear when you are in the building as there are signs all over the place mentioning that this is a condo and short term visitors need to respect that. The location was great for the trip, with it close to most of the things we were planning on doing and to Union station for any train trips. The space was also large enough for the four of us with seperate sleeping spots for the kids and a large balcony for late night desserts. Those were the highlights though. On the down side though, there were a few. First the space was beat up. There was plenty of wall damage and throughout the space, the patio door was missing the handle and lock, the window in the bedroom was broken, and the light in the bedroom was not working either. There was a room control touchpad at the front which was inoperable. The small couch that turned into a bed for our son had "seen some stuff" and felt worn in and lumpy. While marketed as a futon/bed it is basically a recliner chair. Luckily our son is small and was able to find a sleeping position but this would not be an option for a teen or an adult. The elevators were continually out of service or over capacity. There was signage for this limiting the number of passengers and luggage to 10 people (which was under the manufactured limited of 16) due to the fact that it caused the elevators to break and require mainte
- Glenn (2/5): - Management charging replacement damages from deposit for soiled duvet bedding not even used by us. Management not even responding to our email rebuttal of charges. 'Unwashable stains' they claim we made were from a previous guest or the cleaners. Likely charging each guest. Watchout! Scam by management. Laundry from previous occupants still in clothes dryer and noisy dryer on behind closed cupboard doors heating inside of cupboard unsafely. Bath/shower had unremoved hair in it from previous occupants. Tea and coffee amenities were dirty and not trusted to use. Dirty expired coffee jar in cupboard. No attention to detail by management or cleaners.
- yannick (6/5): - Booking and check-in were easy. Apartment was correct. Impossible to speak with a person on the phone during my stay. Communication was poor by email and text messaging. NO WORKING INTERNET for the entire stay.
- cedric (10/5): - The place was lovely and clean. Great view as well.
- Verified traveler (10/5): - Awesome!
- Nora (4/5): - Our issue with Bedbugs in the unit did not seem to surprise the management staff. The unit we had also requires a deep clean and some fix ups.
- Verified traveler (10/5): Great! - Great stay overall!
- Donna (8/5): - Close proximity to everything downtown. Easy check in, however they require a 200$ paypal deposit which they return 7 days after check out. I did have to contact and paypal invoice them to recieve mine back.
- KIM (8/5): - The location was perfect
- Robert (10/5): Great Stay - Excellent location. Everything is right there including a grocery store.
- Kevin (8/5): - Nice apartment in a good area
- Christopher (2/5): Awful Company - GLOBALSTAY are awful. My bedroom had bed bugs. I told them about it Tuesday morning and I'm leaving this afternoon Friday and they've still done nothing about it. Robotic responses and I had to try to fix it through the building workers by myself. I had to sleep on the sofa bed the rest of my days and avoid the bed bug infested bedroom which luckily did not spread. Had to deal with bed bug bites and am leaving Toronto with them. Terrible company. Also took so long to reply to me asking for a late checkout. The only positives are great location, nice gym and building but obviously my unit was not cared for.
- Mitchell (10/5): - Wonderful
- Verified traveler (6/5): Amenities Incorrect - Overall, the stay was fine, but I wish I had booked a real hotel. There was a beautiful pool in the residence (I saw the pictures of the pool on the hotel info on Hotels.com, as well), but was not available for "non-residents". We did not feel welcome, at all. Additionally, luggage storage was listed under hotel amenities on Hotels.com, but there was none available, so we had to scramble to find storage last minute. The sofa bed in the living room was absolutely ridiculous, very very uncomfortable. Wish I had booked a hotel where I felt welcome to all amenities, and like a welcome guest. (And with more comfortable beds).
- Marcy (4/5): - We were told we were in one location and then ended up in another and my colleague and I were in different buildings and it was a bit of a pain to figure out how to get room keys, etc. I won't be doing this again through Expedia for sure. Low budget towels and only 2 towels for a 4 day stay in both rooms, no coffee pods for the keurig, and the elevators were terribly slow.
- David (8/5): - Check-in instructions don't mention that you MUST check in with security or you can't get onto your floor.
- Craig (8/5): - Good value, well run, great location to Scotiabank Arena, restaurants, Union Station.
- Christine (6/5): - Waited in freezing rainy weather outside for 2h30 for someone to arrive for check in!!!!! Bathrooms were dirty. Carpets were stained.
- Shannon (8/5): - The property was close to the venue we were there for and the views from the property were beautiful. The check in process was a nightmare. Communication with the main # was difficult and then the onsite rep spoke no English which made it very difficult, especially when we ran into issues with security in the building.
- Keith (8/5): Excellent experience - This is not a traditional hotel experience, so you know. You have to jump through some hoops to check in and get your room key, then navigate your way in the building, up the elevator and to your room. The instructions from Globalstay give you the basics but there are some things you have to figure out yourself. With that said the overall experience was excellent. I experienced none of the issues other reviewers talked about. The room was beautiful, modern and upscale. It was in the middle of everything Toronto has to offer. You would pay at least twice as much to get a similar hotel room. It was also spotless and fully stocked with sheets, towels, toiletries, etc. Globalstay customer service was awesome. Any text or email was responded to within 3 to 5 minutes and most times within 30 seconds to one minute.
- Michele (8/5): women's show - The livingroom 'loveseat' was very small and uncomfortable; the tv was VERY confusing to use and should have had instructions with 2 controlers. there was no plug in the bathtub after a long tradeshow I was hoping to soak... great location overall a good stay and I'd book again
- Verified traveler (2/5): Never will I use GlobalStay again. - GLOBALSTAY informed me the day before that they are moving us to another location. The building was an additional 1km further making it difficult for one of our guests who has mobility issues. The company did not care and made no effort to compensate us for the displacement (nor meeting their end of the contract). I highly recommend not booking with this company as they do not honour their end of the bargain.
- Robert (8/5): - Stayed in apartment for 4 nights in late September, 2024. Positives included: Location. Short walk to convention center, apartment is compact, but has adequate space, grocery store around the corner, close to sports arena. Negatives: Does not have coffee pot; noisy ventilation system; toilet requires that one take lid off tank to reset valve ~ every 4 flushes; remote for TV did not work and I finally figured out how to use my iphone as remote; bed is very......firm and pillows are also of low quality and very firm. Apartment needs some love and attention.
- Alene Glenn (8/5): - I was traveling to Toronto for a conference and this property was in a great location - close to Union station and the conference center. The apartment itself was overall comfortable and was sufficient for the two days I was there. However, in the main bedroom, the wallpaper is peeling off. The microwave door handle was broken and the microwave did not work. Also, the check-in process was not ideal. You HAVE to follow someone into the elevators to get the elevators to work, as you need to key fob to operate the elevators and you don't get the key fob until you enter the room. This was a bit of a problem as my flight was delayed and I got to the property pretty late, so I had to wait for a bit for someone to come into the elevator so I could get to my room. One last thing, the locking instructions for the door that I was originally provided were incorrect so I had to contact the company to get locking instructions. Pros: the company was excellent at communication and were quick to respond when I contacted them.
- Scott (8/5): - Loved the view
- Brian (8/5): Nice place but needs updates. - Nice apartment in a great location. The unit had a great view bur could use some updating. The wood floor has some damage that needs some repair. The AC was loced at a warm 25.5 celcius ( about 78 F). It was very humis outside so being able to cool the unit would have been nice. The toilet tank takes a long time to refill, so you have to wait several minutes between flushes.
- Verified traveler (6/5): Great room if patient - The room itself was great. Check in experience was very frustrating, and the limited elevators can present a challenge.
- Tracey (2/5): - One of the worst stays! First, it is difficult to get through to anyone when calling. Showed up and a/c didn’t work and spent entire time on phone trying to get someone to help and nobody could help. Told them just get us a fan and they couldn't even do that! We were almost late for our show from trying to get someone to deal with the issue. Bedroom window knob was broke off so couldn’t open window. Ceiling in room was peeling off, headboard of bed was filthy. Kitchen floor was apart in places. I will NEVER book with Globalstay again for the fact that they couldn’t even deal with our main issue. When you pay that much for a 18 hour stay, it should at least be comfortable...what a disgrace!!!
- Justin (6/5): - There was no wiggle Room to check in early by even an hour and there were not enough toiletries for the length of the stay for both bathrooms. The remote for the TV did not work so we had to buy our own batteries to make the TV work. The one bathroom light burnt out and there was nothing to replace it with.
- Dan (6/5): - Wasn’t aware I was going to be as high up as I was
- Alun (8/5): - Positives: The apartment was in a brilliant location for access to the waterfront and the subway. Negatives: Internet would keep dropping if not in main sitting area, apartment was clean and tidy, but could do with some touch up As i only used the apartment to sleep in then would recommend to anyone for the location and ease of access to the city. Would definitely stay there again
- Shavonne (8/5): - Location was great. Property needed some maintenance.
- Chrysti (10/5): Toronto Family Getaway - The location was perfect! We could go pretty much walk to every attraction down town and bikes and union station were really close. The condo was perfect for our family. Very clean, had 2 bathrooms and a great view! Condo contacts were easy to get a hold of and instructions were really good when arriving and departing. Would definitely recommend this place and would stay again!
- jay (6/5): Set aside a lot of time to get checked on. - Getting a key was really poor, the room was clean but really basic, I wouldn’t stay here again. Also had to email a phot of myself and a picture of myself with ID which I think is a bad business practice.
- Verified traveler (6/5): - The carpets were very dated and dirty - should be replaced. The blinds in the kitchen were also very soiled. Quick chat with the cleaning company would help.
- Darrin (10/5): - Perfect walking distance for everything downtown
- Saheel (4/5): Illegal subletting? - Very weird experience. The owner showed up in the morning knocking on the door saying we weren't supposed to be there. She then called someone and there was yelling on the phone. Apparently someone was renting the unit and was subletting it without approval. We had to go to a conference, and the owner stayed at the apartment without us, and all of our stuff was still there. That day I got a bunch of missed phone calls from someone (I'm assuming the person who was subletting). When I called back, they just hung up on me. Globalstay provided no discounts for the disruption.
- Gurlal (2/5): - Very bad experience, never again in my life
- Lawrence (8/5): - Beautiful apartment! Great view of Toronto. No kitchen towels or kitchen sponges to clean dishes. Also dishwasher didn't work.
- Sherill (10/5): - Great place to stay in downtown Toronto.
- GENEVIEVE (8/5): - Good location! Great place!! But you have to check in also at the front desk where there are guards, asking you to send id and filling out same information again. The property states there is a spa but you can access it only when you stay for 28 days and more. It should be told in the property details. The condo was clean, comfortable and very well located!
- Rami (6/5): - Challenging to get to, key is in another building
- Julie (2/5): Horrible experience do not book here - It was terrible!!! A headache from the moment we booked. Have to go to a different location to get your key. No directions. Couldn’t get key at 3pm and weren’t allowed in our unit cause cleaners were in there. Horrible experience!!! Do not book with this company. Cleaners knocked in the door at 10:30 and wanted in when check out wasn’t until 11am Absolutely terrible experience!!!
- Lenora (2/5): - Overall it was a good stay but checking in and figuring out the check in process was very confusing and complicated. Now that we did it once, I’m sure the next time will be easier. Our biggest issue was being given a wrong code for the automated lock box in the key “cafe”, it was very frustrating.
- Michael (2/5): - We booked a 4-night stay at the "Romantic Apartment". It was small and sparsely furnished. The previous guests did not follow the instruction to take out the garbage. Some unfolded sheets were stuffed in a hanging storage. The only toilet in the property was broken on arrival. They could not fix it nor offer any alternatives. Phone calls never got through, but they did respond to text. We waited for the mysterious "property manager" all evening and throughout the night. No one showed up or called. By dawn, we texted them we had enough and wanted to check out. We were assured that the remote process (Keycafe) would work despite the early checkout. It did not. I immediately notified them of the anomaly and even sent a picture of the exact Keycafe box where I dropped off the keys. They said they would handle it from there and there was nothing else I needed to do. Weeks later, they refused to issue any refund or compensation because my reservation remained active in their system the entire 4 nights. The security deposit which was to be automatically refunded within 7 days is also being withheld without any explanation. My credit card company and several other agencies are looking into this fiasco. Their hands-off approach probably works OK most of the time, but when it fails (and toilets do break), they need to have some kind of local support, and not just keep repeating "We have already forwarded this issue to the property manager".
- DAVID (10/5): - Great apartment!
- Christine (8/5): - Perfect location for going to the Roger’s centre or Scotiabank arena. The key boxes were a little tricky to find without the help of security on site if you go in the front door.
- Donald (8/5): - Location is spectacular for Blue Jays games, downtown food scene, proximity to the lake, amazing views. Overall building cleanliness left something to be desired, unit cleanliness and condition left something to be desired. Building felt like it was about a 4 out of 10 on cleanliness. The unit itself had garbage in one of the bathrooms, door handle almost falling off in the same bathroom. Beds are very firm so I found I woke up sore each day (but this is a preference thing). It has everything you need if you aren't cooking but aside from that I would say it is not a "homey" type of unit. If you intention is to catch some baseball and barely ever be at the unit then this is the place for you. If you want something that is clean, comfortable and welcoming I would suggest you keep looking.
- Tabitha Shackelford (10/5): - The host was very responsive. The apartment was very clean, in a great location, super safe, close to everything! I would stay again.
- Carmen (4/5): - The location of this property was excellent. Communication was great and fast answering my questions, also accommodating an early check in for us.
- Emily (10/5): - Great location. Easy walking to restaurants and stadiums. Staff communicated well and were prompt with replies. Great overall experience
- Laura (8/5): - Great stay. Easy key pick-up and drop off. Great location.
- Karen (4/5): - I personally look at reviews before I book a room so hopefully, this will help you! PROS- location is great. Secure building. Parking under building was reasonable.Its a condo.Communication was good. CONS-They needs tons of information including two pictures before you book. Confusing regarding a parking spot code (took us a long time). Need to obtain keys from a kiosk which was confusing. 2 bedroom condo has little living space.No plugs if you want to take a bath.Stains on rugs and blinds. Need to pay damage fee which took a full week to get back.
- Laure (6/5): - Communication was terrible. The owners did not answer calls and were slow to respond to texts or voicemail. We arrived to town late and the check-in instructions were not clear, leaving us frustrated and completely on our own to navigate. The posting says that parking is included, only to find out that there is a separate fee and reservation required for parking. This mean we had nowhere to park our car when we checked in and had to park across the street at a $40 rate. The owner did not respond to our calls about this and the next day, sent vague instructions on how to park in the building, after charging us a fee. The instructions were useless and we ended up parking at an offsite location. This is not intuitive to people traveling from out of town. Several items in the apartment were broken/didn't work, including TV, guest bathroom toilet, and toilet seat in main bathroom was broken. Would not stay again and would not recommend.
- Erik (2/5): DO NOT RENT - My stay there overall was OK, however a week after checking out I received an email from them stating that I ruined a pot that I didnt even use and i was going to be charged for it. I have emailed them back twice now to discuss it, to which no replies and my credit card was deducted the money from my deposit. TERRIBLE CUSTOMER SERIVCE, renter beware!
- Jeff (6/5): - Good location. TV did not work, remote was wrong for Amazon fire TV stick. Communication was plentiful- but often contradictory. Instructions sent were different from links sent. Parking instructions were unclear at best and confusing. Check-in and check-out instructions were confusing (where to get keys, how to return keys). Apartment was as advertised in a good location in the city. It was clean.
- Michael (2/5): - We felt like we were getting a run around trying to get check in with the property then also had to check in again with security in lobby. Brutal to park outside place as everyone honks at you even though your allowed apparently 15min to park. Apartment very loud with wind and very small. Very confusing. We left early.
- Herman (6/5): - I've used Global Stay previously and the stay was great. This time around the check in process was quick and easy. HOWEVER, when we arrived both showers were not operable (both of the shower knobs were off and not able to turn and the bathrooms and kitchen did not have any paper towels or toilet paper. I wasn't able to bathe my 5 year old. I sent photos regarding the shower knobs to them and they indicated they'll rectify. Only one shower was repaired during our stay while the other remained with no knob. I was charged for the damage of the shower knobs and given photographs that I sent them that the shower was not working upon arrival. Generally, the overall stay was good with the exception of the showers not working and only one of them being operational for 6 people was the major drawback along with being charged for something that was already a prior issue. Also there were three lights not operating which made certain areas quite dark. Also the booking indicated there was a toaster and a kettle (both were not available) which was upsetting for the 3 senior grandparents who enjoy tea and toast in the morning. I would be wary about staying here in the future with the risk of any damage to the place being blamed on you. Global Stay was quite communicative regarding the whole process and they haven't responded regarding the remaining amount of the deposit but I assume they'll won't refund even after talking to the owner of condo unit itself.
- Verified traveler (2/5): - Unit looked like it wasnt properly cleaned when i checked in, i also spent an hour stuck in an elevator, which apparently happens a lot here.
- Tyler (6/5): - Terrible communication around check-in. Didn’t have access to keys as was instructed. Attempted to call multiple times and no response. Finally made it in thanks to security. Parking was over $60 for one day. Location was great and nice condo, but not worth the hassle.
- Laura (6/5): - The unit was smaller in person as the pictures made it look bigger. It was comfy though for two adults for 2 weeks. Lightening fast internet, the kitchen was nicely stocked, plenty of linens available, and the laundry ability was nice. The only downside was that the parking situation was really confusing and the security guards could be rude when asked questions.When I booked the property stated a gym was onsite and an available amenity however upon check-in I was told due to COVID-19 restrictions it wasn't available. This was strange considering COVID-19 restrictions were lifted almost 2 years ago. Please don't advertise amenities that aren't available and then give an outdated excuse.
- Steve (10/5): - Service was excellent.
- Marc (6/5): - Close to Convention Centre.
- Mary (6/5): Great location, beautiful apartment, weird checkin - The facility is great. Once we were finally checked in, everything was fantastic. I really loved staying here. Checking in was a trial. We were supposed to meet someone to let us in, but no one was there. It took over 45 min and several calls with me standing on the street and my family in the car before I was able to meet the person to check in. When I met him, he was incredibly nice. I'm not sure what the miscommunication was, and it was unfortunate. Getting past that, it was a wonderful stay, great location, plenty of space. We truly enjoyed our time here
- Karen (10/5): - The property is in an excellent loction. Check in was easy. The condo was clean.
- jennifer (4/5): - We initially booked at a different Global Stay location which states on their listing that they have a pool (which upon receiving check in instructions, AFTER sending the deposit, it says the pool is unfortunately closed) this was the main reason for choosing this place. Also, the ‘walkability’ distances to Scotiabank arena, Path, etc. these were off by 30-40 minutes, and I have two small children, so this wasn’t possible for my family to stay there. I contacted them asking to change locations or for a refund (at least 24 hours before arrival) and they wouldn’t help me at all. Finally after a long time chatting with Expedia they helped me change to a different location that advertised a hot tub. I felt defeated so I took the offer for the new location. Global stay doesn’t answer their office or cell phones the entire time I dealt with them. So the only for of communication was email. They told me to let them know when I was 30 minutes away and someone would be there to let me and my children in. I did that and nobody was there to greet us (this is while my husband parked at a different location because the parking they advertise on site was not available). So my two children and myself are waiting around for over 30 minutes wondering if we even have a place to stay. Finally a man came to let us in. He was nice, thank goodness. There was a pool and hot tub that we couldn’t use because we aren’t long term residents. The window blinds were broken so my kids couldn’t sleep.
- Pamala (10/5): - The property was very clean, and the staff was very accommodating.
- Jason (4/5): - I arrived late in the evening and still had no check in instructions or room number. I found no security or agent at site so no one to assist. Multiple entrances so I spent a lot of time looking for someone to check me in. After a hour and a half of looking for someone and calling disconnected phone numbers I finally emailed and got a response. When I did find my room it was out of many amenities like shampoo, soap and the room was dirty and bed was uncomfortable. I washed my clothes only to find out the dryer was broken and full of wet smelly bedding. This means I also travelled home with wet smelly laundry. When I did finally find site security they had me fill out duplicate paperwork because global stay had not passed along my information. Floors were damaged, many lights did not work. No wifi information provided so i did finally email my host on last day with the problems I had and they made no effort to assist beyond providing a wifi-password. My colleague who booked accommodations in same building was told they put him in a different building. No food dining or lounge options so bring your food with you. Due to multiple entrances far apart Uber could never find the right one which means chasing them from entrance to entrance with luggage in tow.
- Ashley (10/5): - Nice and close to the Convention Centre. Great stay!
- Nakoa (8/5): - Pretty nice place, I was worried after reading some reviews but after we got them away from the Expedia app they where super responsive, place was a little run down, any problems I had where immediately delt with by global or the information they set me , most certainly use these guys again …
- Brittany (6/5): - They require way too much information from you prior to checkin. Once we got there they left the key outside in a lockbox that wouldn’t open, we did that for over an hour. Someone finally came outside and used their fingernail to pry it open. I don’t like that we had to pay a refundable $200 deposit via PayPal after booking. Seemed sketchy to me originally. Light bulbs in bedroom did not work. Also, the washer was full of black mold and I couldn’t wash clothes. That only let me know that they either don’t wash or they washed linen in the washer with mold. Either way it’s gross.
- eche (2/5): - I was locked out of my room for hours because I couldn’t access my key to my room. The ice locker was shitty and couldn’t access it with the password given. Why not device a better means to check clients into their room?
- Mitchel (2/5): Do not ever book with GolbalStay Toronto - I am a very frequent traveller and GlobalStay falsely advertises their property. I brought my 7 and 3 year old with me and I was forced to leave early due to the accommodations. See below the list of problems. Do not stay here! - they advertise free parking and there was no transponder for the garage. No transponder on island like instructed. I had to pay for my own parking. I submitted receipts by email, and nothing. - the window coverings were missing blinds. You have zero privacy. My little kids were unable to sleep or change in there rooms. - I had to buy my own blankets from the winners, they didn’t have blankets for all the beds and blankets had weird stains. -the dishwasher wasn’t secured and their was construction material around the unit. - towels were left in the wash, I guess you do your own laundry to have clean towels on day 1? - they had past customers names and documents laying around the unit. I escalated all of this to GlobalStay and they just ignored me. They handle customers by ignoring them and hoping they will go away. I was forced to leave early and escalated this to Hotels.com where they just let me know that Global stay has refused to refund or reimburse me for leaving early or my parking it seems. Global stay will also hang up the phone on you. The manager of global stay will write some comment below about how they’re sorry and looking into it, but I can guarantee you that’s to try and act like they care but they will do nothing. Just
- Sally (4/5): - Unacceptable cleanliness and poor communication
- Devan (6/5): - Room was nice, and it was semi clean when we arrived. Not many utilities to cook with, 2 frying pans but no pots. No toaster and no toilet paper. Overall 7/10
- Robert (8/5): - Great location, very clean.
- Megan (10/5): - Loved everything about staying here
- Jensen (4/5): - In the heart of downtown
- Senan Paul (4/5): - Place was nice and spacious, but did take an hour to get our key as the code did not work. Lots of back-and-forth with the property managers to get it sorted out which was frustrating. Inside the unit was nice and clean,however, the remote for the TV did not work. The batteries were dead.
- Joshua (6/5): - Nice place. Walkable for what we needed.
- Ronald (6/5): - ICE Condos, google it. Enough said.
- Ekaterina (2/5): - Will never recommend - they only returned the deposit a month after we left, after we asked. Although they said the apartment was pet friendly, and we paid the full pet fee, they still took 200 dollars from us. Said that the cat damaged their property and as proof sent us pictures of cat fur. After asking for proof that cleaning the fur would even take 200 dollars, or whether the “damage” came from our cat, they refused to answer!
- Randy (6/5): - There was a planned water outage for all day Jan31. We were not notified at all and this was very inconvenient. No washroom or showers. We would not have booked this knowing half the time we were there there would be no water.
- Julio (10/5): - Great stay. Would come back
- Michela (10/5): - The location was perfect, the building was very nice and check in came with clear instructions. My partner and I had a great experience and will very likely book again!
- Adolf (4/5): - Many items missing from the unit, such as coffee maker, a kettle towels and many items existing were broken such as beds, doors, etc. when we contacted global stay to let them know they did nothing except say they’ll let the owner know who also did nothing.
- Verified traveler (8/5): Inaccurate listing, excellent property - The address on the hotels.com listing is NOT the one you will likely go to. Make sure you respond to their emails or else you won't know where to go or where to park. They don't have a concierge service that answers your questions. They insist on communicating via email. All that being said, this is an amazing place to stay. It's close to all the things you'd want to see. So, you can pretty much walk everywhere. The view is to die for. I'd just recommend making sure you get all the details you need and you scope out the location on Google Maps before you drive there.
- James (4/5): - This was my worst experience checking in ever at a property represented by Expedia.
- Laura (6/5): - The location was fabulous. Great view. Comfortable unit. Easy parking. The unit was missing a few comfort items: there was no coffee maker, only one towel per person (which would not have been bad if the washer had worked), no washcloths at all or handtowels (0only one in kitchen, one in each bathroom). A mirror in the main area would be great, having them only in the bathrooms makes it hard to get ready when others are using the bathrooms. We would come back!
- Noah (4/5): Location is great.. apartment is not.. - The view from and location of the apartment was excellent. However, upon arrival the code to get into the building did not work. After spending 15-20 minutes on the phone without any resolution I walked in when someone came out of the building. I had to ride the elevator with another resident and walk down 9 floors to get into the apartment. There was no parking fob in the apartment for parking that I had paid for. My parking fee was refunded but I still had to find parking in downtown Toronto on a Friday night. The thermostat in the unit did not seem to be working and it was a struggle to maintain a consistent comfortable temperature. In the morning we discovered that the coffee maker did not work.. the switch fell out when trying to turn it on.. also the toilet ran so much by itself that we had to use the water valve to turn it off and on.. With all that being said.. the location was perfect for attending a maple leafs game. 5 minutes after the game ended we were back in the apartment.
- brian william (8/5): - The view was incredible and the space was really nice. We wished there was a little better communication about things we needed to supply ourselves. (we got in very late and there was no toilet paper, towels, paper towels, and the washing machine was not working). None of that was a big deal but I wish the property had a "things you need to bring" section. Things were a little neglected; loose shelves in the closets and things like that but for the most part it was far superior to a hotel stay, we did get quick responses to any questions, and the location made it well worth any minor issues.
- Jason (10/5): - The location is perfect, the people that work on 9th floor need to help and explain more, for a person renting for the first time, they should not be made to feel lost, like how it made us feel. After getting to know the place, it was easy, but I almost left and cancelled but really enjoyed the stay.
- Terry (4/5): - Wet sheets, 1 wet towel, no hot water, no toilet paper or Kleenex, 24x7 street noise. Very poor experience.
- David (10/5): - Great location
- Ray (10/5): - Great location close to Union Station
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