Holiday Inn Boston Logan Airport - Chelsea by IHG
Location: 1012 Broadway Street, Chelsea, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Convenient Location in Chelsea
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, is ideally located just 2.7 km from Revere Beach. Perfect for both leisure and business travelers, this 3-star hotel offers a range of amenities to ensure a comfortable stay.
Modern Amenities for Your Comfort
Guests can enjoy the convenience of a fitness centre, indoor pool, and business centre during their stay. The air-conditioned rooms are equipped with all the essentials including a coffee machine, fridge, and microwave. With free WiFi and a 24-hour front desk, your needs are catered to with ease.
Delicious Dining Options
Start your day right with buffet and continental breakfast options available each morning. Whether you're exploring nearby attractions like Freedom Trail or heading to the airport, Holiday Inn Boston Logan Airport - Chelsea has you covered.
Book your stay now at Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel, for a memorable experience in Chelsea.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Non-smoking throughout
- Shared lounge/TV area
- Wheelchair accessible
- Heated pool
- Lower bathroom sink
- Emergency cord in bathroom
- Fruits
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Screens / Barriers between staff and guests for safety
- Key card access
- ATM/banking
- Shopping on site
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Access to nearby indoor pool
- Self parking (surcharge)
- Fitness facilities (surcharge)
- Internet access
- Private picnics
- Reception hall
- Secured parking
- Swimming nearby
- Bulk dispenser for toiletries
Rooms Available
-
Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Accessibility - Portable bathtub seat
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Bathroom grab bars
- Portable bathtub seat
- Bathtub grab bar
- Accessible bathtub
- Change of towels (on request)
-
Standard Room, 1 King Bed, Accessible (Communications)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Accessibility - Visual fire alarm
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Visual fire alarm
- Change of towels (on request)
-
Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Accessible bathtub
- Change of towels (on request)
-
Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
Standard Room, 2 Queen Beds, Accessible (Communications)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
-
Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)
2 Queen Beds
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Accessibility - Roll-in shower
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (4 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Free cribs/infant beds
- Bedsheets provided
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Change of towels (on request)
-
Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)
1 King Bed
Internet - Free WiFi
Entertainment - 42-inch flat-screen TV with premium channels
Food & Drink - Refrigerator and microwave
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towels
Practical - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request
Comfort - Fresh towels (on request), air conditioning, and heating
Accessibility - Roll-in shower
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Wardrobe or closet
- Sofa bed
- Wheelchair accessible
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Lowered peephole/view port in door
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Wheelchair-width doorways
- Change of towels (on request)
-
Standard Room
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
King Room - Disability Access Roll in Shower
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
King Room - Mobility Access/Hearing Accessible
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
Double Room with Two Double Beds - Hearing Accessible/Non-Smoking
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
-
Queen Room with Two Queen Beds - Hearing Accessible
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard King Room
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
Standard Room with Two Queen Beds
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Interconnected room(s) available
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
-
King Room - Hearing Accessible - Non-Smoking
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Heated pool
- Salt water pool
- Pool towels
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key access
- Key card access
- Hearing accessible
Guest Reviews
- Ricki (10/5): Overall I would stay again - Close to airport. They let us check in early since we took a red eye from airport The buffet Was just okay….
- EOB2002 (10/5): Relax y descanso en la mejor habitación - El hotel esta cerca del aeropuerto por lo que resulta una magnífica opción para quedarse antes o después de un largo vuelo. Las habitaciones son amplias y confortables. La calidad de la ropa de cama es excelente así como las toallas del baño. Realmente es la habitación perfecta para descansar después de un largo vuelo. La atención en la recepción siempre es excelente. En la bañera hay una pieza de metal que cuando te acabas de duchar, las gotas golpean y hace bastante ruido.
- Chun-Che (8/5): -
- Sam (10/5): Best Hotel Stay in Boston - Genuinely, everything. The hotel staff was so nice, and our room got cleaned well every day. The hotel staff accomodated our requests and helped us out. Easy Uber pickup area that's under a roof so you don't get wet if it is raining. Comfy beds, spacious room fit our 3 people and their luggage well.
- Eddy (10/5): Keep up the good work. - Cleaned Beautiful decoration and clean.
- Montserrat (9/5): -
- Hernandez (10/5): -
- Matheus (10/5): -
- Arnaldo (10/5): Cómoda - Todo cerca
- Philip c (3/5): Went to sleep, awoke, went airport. - On arrival, no staff at reception. After several minutes of knocking on doors and shouting, a clerk did appear.
- Synthia (10/5): -
- Christopher Jomar (10/5): Love - Everything was amazing
- Dana (8/5): -
- Mauro (8/5): -
- Angela (10/5): -
- Tan (10/5): -
- Debbie (6/5): Good - The beds , they are worn. The mattress had intention where a person sleeps
- Mark (3/5): - It was modern and comfortable but they lied to me. I was satisfied until they charged me and still haven't returned my deposit They told me that it was $10 to park overnight and also told me to enjoy breakfast in the morning. They charged my credit card $30 for parking and $19.75 for 1 breakfast. I'm still waiting for my refund of $49.25 almost 2 weeks later. Very disappointed!! They pretty much lied to me and robbed me!!
- Liubov (10/5): -
- Montes (9/5): -
- Sugam (10/5): - Yes the property was best
- Lakshmi (10/5): Was good - We enjoyed our stay here, the service was great and the room was clean.
- Yizhaq (10/5): -
- Luis (8/5): Cómodo y cerca del aeropuerto - La habitación muy cómoda
- Marjorie (9/5): -
- Chervonne (9/5): - Clean n friendly staff Was a expensive for 1 night
- Mariah (6/5): -
- Livia (10/5): - O hotel tem a área pública muito limpa e organizada, a cama do quarto é extremamente confortável, o quarto estava limpo e bem confortável. Infelizmente o ar fazia um pouco de barulho mas nada que impeça dormir.
- Jessica (1/5): -
- Terry (7/5): Boston is expensive to stay in hotels. Their prices were not necessarily much different than other c - It was a little fresher than most hotel breakfast bar buffets. It was however, $18 per person.
- Elizabeth (7/5): -
- Meredith (10/5): - Good hotel. Close to airport
- Gina (10/5): Good hotel - Very comfortable, modern and very clean. Their breakfast is pricey. We walked down into Revere and found a café with local flavor.
- Kimberley (10/5): - Staff was friendly and very helpful. The proximity to the airport was fabulous!
- dwight (4/5): - The hotel was nice the front desk staff were friendly. We were there two days the room was not cleaned we had to ask for clean towels
- Veronica (10/5): - Convenient to Logan Airport. We arrived early and were able to check in a few minutes early which allowed us to go downtown to see the sites. The front desk clerk was very helpful in guiding us to get to downtown destination. Room was very clean and quiet. Would definitely stay there again when we are back in area.
- Cynthia (10/5): - Everything was perfect just a little loud in the morning when the maid was cleaning the room opposite of ours. Other than that staff was great room was beautiful.
- Alexander (10/5): - The staff was very friendly, and I greatly appreciated that after a long drive.
- Ruth (2/5): - Do not stay at this hotel if you are trying to be close to the airport or concerned about your safety and drug use around the hotel. It is not close to the airport and does not have a shuttle. When I arrived the outside of the hotel around the front entrance had people sitting down smoking pot. To get into the hotel you had to walk through the people and smoke. My driver asked me if I was sure I wanted to get out at this hotel. He said this was not a safe area. The next morning I had an early flight when I walked outside between 5-6 am again the front door area had people smoking pot. I went back inside to wait for my ride.
- melanie (10/5): - ‘
- Nehemiah (8/5): - The breakfast was good
- Kirsten (4/5): - No airport shuttle service. No restaurant except for breakfast, despite advertising such. No ice machines working. Very loud noise from room upstairs.
- Kristin (8/5): - There were not many options for breakfast, and the $18 buffet truly a gross disappointment. It was the exact same buffet we received for free in a Holiday Inn in another town the night before. The hotel was really wonderful and wed were looking forward to more than powdered eggs and semi-fresh fruit in the morning.
- Agnes (10/5): - Nice location
- Vladimir (10/5): - I am very pleased that I stayed at this hotel
- Linda (10/5): - The room was really nice and clean. Very comfortable
- Devin (4/5): - Parking is scarce and they dropped a $30 parking fee during check-in. Front desk was average, cleanliness was decent considering they are pet friendly. The “blackout shades” work poorly and I won’t be returning.
- Donna (10/5): - The stay was close to Mass general hospital. The hotel was good. The room was clean.
- Sue Fort (10/5): - N/A
- Jason (2/5): - I was charged $174 with no explanation
- Doug Brenda (10/5): - Bar and restaurant closed except for breakfast only
- Joyce (10/5): - Online told me hotel would shuttle us to airport. They do NOT. we had to pay 30$ to park the car. Very unhappy about that. Would not book here again!!
- Michael (8/5): - $30 a night for guest parking is ridiculous.
- Misael (10/5): - Great location
- Tammy (8/5): - Clean
- Karen (10/5): - close to airport
- Deborah (4/5): - Advertised as having a restaurant and bar. No restaurant and bar was not open. No internet or TV in the room for the first 24 hours. Wasn't fixed until second day of stay. Sketchy neighborhood.
- Jane (6/5): - No shuttle service, but listed on Expedia as offered. $30 charge for parking No lightbulb in bedside lamp.
- Brandon (10/5): - Was nice
- Ahmed (3/5): Good location - Location Safe didn’t work. Towels were not good
- robert (6/5): - On expedia the hotel site stated parking available. This is my first time to Boston but 50 dollars a day to park is outlandish. Please state that you charge and what you charge so the consumer can make a better decision. There were cheaper options around but the area looked close but far enough from the airport for less noise. The hotel itself looks fairly new and clean. The immediate area around is a blue collar area with limited stores and restaurants. We stayed 5 nights and two of those nights it was pretty loud late at night with some sort of biker wannabe revving his motorcycle. The staff were pleasant and greeted us everytime we entered. If you've never been to Boston bring a couple hundred more dollars for parking. Everywhere charges 20 or above that we saw.
- Linda (10/5): - Close to airport… great staff
- Muhammad (9/5): -
- Cyndi (6/5): - The hotel itself was nice but it would have been better if the shower worked
- Ismael (10/5): - Overall very clean rooms and common area. Staff is very well trained, respectful and well mannered. I did not have breakfast but it smelled good as I was walking by.
- Kalle (10/5): - Clean, friendly, good location. Great stay.
- Darian (10/5): - Clean, modern and nice rooms.
- Michelle (10/5): - Check in was seamless and room was clean and spacious!
- Nakia (8/5): - Breakfast was very expensive
- CHARLES (4/5): - Will not stay again.
- Golda (6/5): - It was good to stay just for a night to catch a flight... It was not good they charge for breakfast and parking!
- Jerome (10/5): - .
- Akuei (4/5): - Bathroom was dirty and there was a human hair by the toilet and in the room
- Kuangyu (6/5): - The staff could be more friendly. Although the environment is clean, the overall atmosphere feels quite dark and stifling.
- Beverly (8/5): - Front desk seemed short staff. Called down for towels as they had not provided enough for the number of people in the room. They did not deliver it on time, so I had to send someone down to get. And even then the person had to leave another customer to help me. As well, needed to restock towels in swimming pool area. Again had to ask front desk for some towels.
- Daniel (7/5): -
- luisita (10/5): - Very spacious room, very clean and beautiful design. Friendly staff.
- VAL (4/5): - Housekeeping one day wasn’t done (especially towels didn’t change) even it should be done by contract. Management take care of the issue only after fourth time of reminding.
- Karen (10/5): - Bus comes every 15 m but 45 min to airport, 2 buses
- Petra (6/5): - Shower handle in one of the rooms was loose. Extremely annoying to have to pay $30 for parking per car per day
- caitlin (6/5): Okay stay - Check-in was horrible. Only one front desk worker on duty and it took more than 10 minutes for the worker to come out to the check-in area to handle the 5 groups in line waiting to check in. The room was clean, the bathroom was beautiful, but the beds were uncomfortable. Even though we chose to pay at the property, the hotel ran the card on file for the full amount overnight before check-in.
- Kimberly (10/5): - Our room was spotless! The beds were absolutely so comfy and cozy. No need to bring any shampoo or conditioner shower has big bottles. They also have soap and body lotion in big bottles. Asked for an extra blanket and a few more towels. They were at the door in 5 mins with a smile. Great place to stay. Right next door is a big Walgreens for any needs. I would give this place a ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
- Tanya (10/5): - The staff was extremely friendly and the rooms were very clean and comfortable!
- Tiffany (8/5): - The room was clean and a good price for the convenience of being really close to the airport and seaport. Two issues parking and no mirror outside the bathroom. I don’t know how much can be done about parking just not enough spaces but the mirror outside the bathroom is necessary especially for two women traveling.
- Rolando (10/5): - Thank you
- Melissa (10/5): - Staff members were really nice all the time. Everything was super clean, I loved our stay!!
- Maqbool (8/5): - Small issues like soap dispenser not working. Staff was responsive to needs
- Rachel (10/5): - This is a great hotel close to the airport. The staff goes above and beyond to accommodate all guests needs. It is clean and conveniently located with plentiful ride share availability
- Ye Huan (8/5): - There was machine noise from the roof and waked us up at night time. We notified the front desk and they solved the problem at about 6am.
- Heather (10/5): - The property is very modern and close to the airport
- Mike (10/5): - Overall the facility was clean and the staff was friendly
- Thomas (10/5): - Nice hotel, well staffed, good location
- Alicia (4/5): Way too hot - The room was extremely hot.The air conditioner did not work.It was impossible to sleep super uncomfortable.
- Cory (10/5): - I like that the front desk people messaged me everyday, making sure everything was okay. I don't like paying for parking.
- Leah (2/5): - I had a two-night reservation at this hotel, but due to a canceled flight, I was only able to stay for one night. As soon as I learned of the cancellation, I called the hotel directly to ask if my reservation could be adjusted. The staff member I spoke with assured me it would be handled upon my arrival the next day. When I arrived, I discovered that my entire two-night reservation had been canceled, and I had to start over and rebook for one night. At check-in, I specifically asked the front desk agent if I would only be charged for one night, and she confirmed that I would. After my stay, I noticed two separate charges on my credit card. When I reached out for clarification, I was told there was nothing that could be done. I then opened a customer service case and was told I’d hear back within 48 hours—yet I never received a response. I called the hotel again and was told the manager, Edgar, would return my call, but I still haven’t heard back. I travel frequently and had planned to remain a loyal IHG guest. However, this experience has been extremely disappointing. Over a $180 charge, you are losing a customer who would have likely spent thousands at IHG properties over time. The lack of follow-up and accountability is unacceptable.
- Doron (10/5): - Great hotel the stay near the airport 10 minutes drive There is free shuttle from the airport Clean and big room
- Bogdanel (10/5): - Lovely place, recommend
- Benjamin (10/5): - Great service & location to Boston!
- Tiela (10/5): - Nice very clean hotel, not a single complaint. Beds are very comfortable, a great place to stay before a flight.
- Larry (8/5): - Shuttle to and from Airport would have been helpful Later check out for later flight was helpful. Storage of luggage for latrer flight was helpful. Shuttle to and from Airport would have been helpful
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