SpringHill Suites by Marriott Atlanta Downtown

Name: SpringHill Suites by Marriott Atlanta Downtown
Address: 239 Ivan Allen Jr Blvd NW, Atlanta, us

Location: 239 Ivan Allen Jr Blvd NW, Atlanta, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Modern Amenities - Enjoy a stay at SpringHill Suites by Marriott Atlanta Downtown with complimentary breakfast, free WiFi, and a fitness centre for your convenience.

Convenient Location - Located in Atlanta, explore nearby attractions like the Georgia Aquarium and NEW World of Coca-Cola within walking distance from the hotel.

Comfortable Accommodations - Relax in well-equipped rooms featuring flat-screen TVs, work desks, and cozy seating areas. Each room includes a microwave, refrigerator, and a sofa bed for added comfort.

Book your stay at SpringHill Suites Atlanta Downtown for a memorable experience in the heart of the city.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Outdoor furniture
Fruits
Visual aids: Braille
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Key card access
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Reception hall
Secured parking
Garage
Charcoal grill

Rooms Available

King Suite with Sofa Bed and City View - High Floor/Hearing Accessible

Max Occupancy: 2 (2 Adults)
- Hearing accessible
King Suite with Sofa Bed and Adapted Tub - Mobility Accessible

Max Occupancy: 2 (2 Adults)
- Adapted bath
Queen Suite with Sofa Bed - Hearing Accessible

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a tea and coffee maker, a wardrobe, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit offers 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
Queen Suite with Sofa Bed and City View - Hearing Accessible/High Floor

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite provides a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit offers 3 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
King Room with Bathtub - Mobility Access

The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
King Room with Roll-In Shower - Mobility Accessible

The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
King Room with Sofa Bed

The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
King Room with City View, Sofa Bed and High Floor

The quadruple room has city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
King Room with City View and Bathtub - Mobility Access

The triple room features city views. The unit offers 1 bed.

Max Occupancy: 3 (3 Adults)
King Room with City View and Sofa Bed

The quadruple room features city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
Queen Room with Two Queen Beds, City View and Sofa Bed

The family room has city views. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
King Room with City View, Bathtub and Sofa Bed - Mobility Access

The quadruple room features city views. The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
Queen Room with Two Queen Beds and Sofa Bed

The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
Queen Room with Two Queen Beds - Hearing Accessible

The unit has 2 beds.

Max Occupancy: 5 (5 Adults)
- Hearing accessible
Queen Room with Two Queen Beds and Sofa Bed - Hearing Accessible

The unit offers 2 beds.

Max Occupancy: 6 (6 Adults)
- Hearing accessible
One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed

The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
One-Bedroom Queen Suite with Two Queen Beds, High Floor and Sofa Bed

The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
One-Bedroom King Suite with Sofa Bed and City View

This spacious suite features a kitchenette, a seating area, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite's kitchenette, which has a refrigerator and a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, a sofa as well as city views. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
King Suite with Sofa Bed and City View High Floor - Hearing Accessible

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a wardrobe, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
King Room

The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
King Room with City View, Bathtub and High Floor - Mobility Access

The triple room has city views. The unit has 1 bed.

Max Occupancy: 3 (3 Adults)
King Room with City View and Sofa Bed - Hearing Accessible

The quadruple room has city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hearing accessible
Queen Room with Two Queen Beds, City View, Sofa Bed and High Floor

The family room features city views. The unit offers 2 beds.

Max Occupancy: 6 (6 Adults)
King Room with Sofa Bed - Hearing Accessible

The unit offers 2 beds.

Max Occupancy: 4 (4 Adults)
- Hearing accessible
King Room with City View and Sofa Bed - Hearing Accessible

The quadruple room has city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Hearing accessible
Queen Room with Two Queen Beds, City View and Sofa Bed - Hearing Accessible

The family room has city views. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Hearing accessible
One-Bedroom Queen Suite with Two Queen Beds, Bathtub and Sofa Bed - Mobility Access

The unit offers 2 beds.

Max Occupancy: 6 (6 Adults)
Queen Room with Two Queen Beds, City View, Sofa Bed and High Floor - Hearing Accessible

The family room has city views. The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Hearing accessible
One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed - Hearing Accessible

The unit has 2 beds.

Max Occupancy: 6 (6 Adults)
- Hearing accessible
King Suite with Sofa Bed - Hearing Accessible

The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a wardrobe, parquet floors, heating, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Toilet
- Microwave
- Private bathroom
- Heating
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
- Hearing accessible
King Suite with Sofa Bed and City View - High Floor/Mobility Accessible with Tub

Max Occupancy: 2 (2 Adults)
- Adapted bath
King Suite with Sofa Bed and Roll-in Shower - Mobility Accessible

Max Occupancy: 2 (2 Adults)
Panoramic Suite, 1 Bedroom (View)

1 King Bed and 1 Double Sofa Bed
617-sq-foot room with city views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, Multiple Beds

2 Queen Beds and 1 Double Sofa Bed
300-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 1 Bedroom, City View

2 Queen Beds and 1 Double Sofa Bed
617-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, Multiple Beds (Hearing Accessible)

2 Queen Beds and 1 Double Sofa Bed
300-sq-foot room with city views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (free) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, Multiple Beds, City View (Hearing Accessible)

2 Queen Beds and 1 Double Sofa Bed
300-sq-foot room with city views

Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking

Max Occupancy: 5 (5 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
Suite, 1 King Bed with Sofa bed, City View

1 King Bed and 1 Double Sofa Bed
300-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - 40-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, laptop workspace, and phone; rollaway beds (surcharge) and cribs (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Height-adjustable showerhead
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Limited housekeeping
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Wheelchair accessible
- Separate sitting area
- Free WiFi
- Bedsheets provided
- Laptop-friendly workspace
- LED light bulbs
- Closed captioned TV
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Height-adjustable showerhead
- Visual fire alarm
- Lever door handles
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Energy-saving switches
King Suite with Sofa Bed

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 2 beds.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
City View King Suite with Sofa bed High Floor

This room features air conditioning.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
Queen Suite with Two Queen Beds and Sofa Bed

This room features air conditioning.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
City View Queen Suite with Two Queen Beds with Sofa bed High Floor

This room has air conditioning.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access
One-Bedroom Suite with Two Queen Beds

This suite has air conditioning.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Radio
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Feather pillow
- Accessible by lift
- Smoke alarm
- Key card access

Guest Reviews

Frei (8/5): -
Riley (2/5): I will never stay or recommend this hotel. - The valet was quick & kind. Personable people are important in hospitality. First off, when you walk into the hotel, it smells like urine. I had to wait awhile as the check-in process was slow. Customer service was good but check in process was a little unorganized. I checked in and went into my room, instantly noticing debris. Signs of a previous guest when you are checking in is not a good sign. The bed was dirty, pillowcases weren’t fresh or changed. Dust was everywhere, a sticky substance near the stand under the TV. Makeup & food stains on the sheets, bottom cover was all torn up. I was not satisfied with this experience. I went down to the front desk and was switched to a new room. The new room also had a few issues. Headboard was ripped and scratched (very noticeable) Dusty and there is a dripping sound coming from the ceiling. A/C is loud and street noise is EXTREMELY loud. If you are a light sleeper, you will not enjoy this. To make matters worse, the TV did not work and also had the incorrect guest name on it! I was worried that someone else might walk in on me. The breakfast was dry and unimpressive. I only received an apology for the uncleanliness. No compensation or credit extended for your inconvenience is not right. Organization is important & this place lacks such skills.
Alicia (10/5): -
Taylor (5/5): It was ok but for 450 for 2 nights , highly disappointed & wouldn’t recommend - Location Comp Breakfast Views Nice staff Vallet was great and great staff The room had stains on sheets and on the blinds. Also bed side tables was highly dusty. Also time walking in remote was falling apart. Headboard all scratched up and peeling above head. Also after night one , they switched system which checked me out, also charged me another 227 while I’m out at dinner. Was told the system did it and checked me out and charged me again. I have to wait a week for over $200 to hit my account back. Also I called about the charge if I didn’t was someone going to notify me ? Was anyone going to call and say I need to come and redo my keys ? Or wait until I went to room and seen they wasn’t working ? To charge my card like that I should have been notified or not change when it could possibly be charging them money. It completely ruined my day of vacation due to extra funds being taken bc a system checked me out on top of already paying my full stay and deposit at check in..
Kenney (10/5): - The cleanliness and staff was great The location, overall was excellent
Chandler (5/5): - The location was in a great area. The valet associates were all awesome! They were all very nice, professional and quick when my vehicle was requested. I sent the texted when leaving my room & once I got to the garage my vehicle was either there and it was not i never waited no longer the 3minutes for it to arrive! Hotel breakfast was great & plentiful! There was a $55 overnight/per night valet charge that was not included in the booking agreement. I was not made aware of this charge until I was on the property and trying to check in! With that being said I was hit with an $110 additional expense once there. The desk receptionist was very nonchalant and I am more then sure was well aware that 3rd party sites does not include this information. Also, check-in is at 3 & the hotel also approved my additional request to have my room ready at my arrival at 3pm and I was left still having to wait until after 4pm for my room once I arrived because they "ran out of rooms that I reserved the night before". Also, the water takes about 5 minutes to get hot and the water in the sink takes forever to go down& dirt backs up in it.
Janet (9/5): Great location to my work seminar - Breakfast was great but there was no fresh fruit like a banana or oranges The rooms lighting was too low. I like more lights or an option to get a higher wattage with a 3 watt bulb.
Anne (8/5): -
Rosnice (9/5): -
JaeUnique (8/5): Gud Stay - Everything NA
Andrea (10/5): -
Dr. Jeff (4/5): - Staff remembered name throughout stay. Breakfast bar was excellent Water pressure was very low. Headboard had visible wear and tear in most head areas. Elevators were full of maid staff hauling dirty linens and other maintenance items in same elevators as guests and the elevators were slow and creaky. Shower pan cracked and shower door hardware were rusty
Chester (8/5): -
Lu (10/5): A good stay -
Blake (9/5): -
Jennifer (10/5): -
DIDIER (9/5): -
Rodriguez (9/5): - The staff was kind, place was clean and comfortable. didn’t love that it’s only valet parking
Svetlana (10/5): -
Ashlie (8/5): -
Talesha (9/5): -
xiaoshan (9/5): -
Claudia (9/5): - El desayuno muy completo. El personal muy amable. Nada.
Padila (10/5): -
Laquetta (10/5): -
Laria (10/5): Perfect location - Staff was polite and professional. Excellent customer service skills. The amenities were great, the surrounding area was spot on, walking distance regarding different activities and restaurants , perfect location. Loved the variety of breakfast items. There was something for everyone!😃 Nothing
Chris (9/5): I enjoyed my stay. - Location. Friendly staff. Good food My tv channels didn’t work and the sunlight woke me up early
Jordan (10/5): -
Jelena (9/5): -
Jamaul (10/5): -
Contreras (7/5): -
Guest (9/5): -
Savannaha (3/5): -
Viviana (10/5): - The city view Nothing
Baillargeon (9/5): -
samantha (10/5): -
Rebecca (10/5): -
Michelle (7/5): It was pretty good. - Breakfast was good but they ran out of bacon on my second day. The parking garage and why was it so expensive???
Jennifer (8/5): -
James (10/5): -
Betty (10/5): -
javier (10/5): - La ubicacion Todo estuvo en orden
Hilaire (10/5): - Staff was friendly and accommodating
Amber (10/5): - Breakfast was very nice. The bar was way overpriced with poor wine
Mustapha Diani (9/5): - Emplacement exceptionnel. Personnel très aimable. Petit déjeuner bien garni.
Jacksonville Fan82 (7/5): - The location is great. The staff was very friendly and helpful. The parking garage was dark and creepy. The room was not very clean.
Pandey (1/5): HORRIBLE - Apart from the location, everything was beyond WORSE. I can say there was no customer experience and no room service available. The trash in my room was there for 3 days, no one came to clean, remove. No body wash, no towels are replaced like NOTHING. The cleaning team didn't understand english so there was no way to have any sort of communcation and the receptionist said yes, but nothing was done.
Kelly (8/5): -
Kanie (8/5): -
Ron (8/5): Met my expectations - Staff was amazing and buffet was great small hotel bar seemed dirty and a glass of house pinot trivial cost 16.00 dollars. That was OUTRAGEOUS. I had dinner at the Korean steakhouse a few blocks away and my same house wine cost 9.00
Erick (9/5): -
Brendan (8/5): -
lowe (10/5): - Amazing view -Location. Thank you Ruby! The low water pressure in bathroom sink and refrigerator wasnt as cold.
Nicole (10/5): -
Ayanan (10/5): -
Duvan (9/5): -
Brown (2/5): -
Brannon (10/5): -
Izabella (10/5): Nice! - Very clean, valet parking included, great staff and great location Nothing
Terrence (8/5): - The location was good close to attractions Rooms were smaller than I expected.
Carla (10/5): -
Hardy (10/5): - View I like everything
Rea (10/5): - Me and family enjoy the stay?
Deundra (10/5): -
J (9/5): -
Donald (10/5): Downtown hotel. Close to Aquarium and Coke museum. - Staff very friendly. Room was very clean. Parking was $60 a night. Woke up by noise outside at night.
Julien (7/5): Séjour correct mais un rapport qualité/prix mediocre - L'emplacement Environnement bruyant Petit déjeuner "offert" plutôt basique et de qualité moyenne Équipements vieillots
Miloslav (8/5): -
Sebastian Hale (6/5): Meh - Nice and new good breakfast Price, the price of Parking, and roaches
Jeff (9/5): Very nice hotel in an extremely convenient location. - The location was excellent - within walking distance to the Georgia Aquarium and surrounding areas. The hotel was fairly modern and spacious with a good breakfast offering. The room was well appointed, and my spouse really enjoyed the shower height and water pressure. While we liked the room there were a few small issues, like the handle for the bathroom door falling off. The TV did not rotate enough to be able to watch it from the couch. It felt like our feet were above our heads on the bed, which was soft and comfortable. There were also some elevator issues - slow and not always responsive.
Shawnteph (9/5): -
Davis-Noland (10/5): It was nice. I definitely was stressed after dealing with the FALSE ADVERTISEMENT from the other one I found on Booking - I liked the property. It was great considering that the place I BOOKED with booking.com ended up being a SCAM property!
Freeman (10/5): -
Aurélie (8/5): -
Tyane (9/5): Staff were very friendly and attentive - Clean and quiet The bar closed too early
Bobby (6/5): Nice place - The location I wasn’t able to check in until after 5 o’clock. My room wasn’t ready. I paid full price and still had to check out at 11. Some sort of compensation should be sent my way.
Hollie (10/5): -
Paul (7/5): -
Lee (10/5): -
Cermak (10/5): will stay again, exceeded expectations - I love the size of the room and the suite aspect
Roberto (9/5): -
Eugenia (7/5): -
Keyasis (10/5): -
Theodora (9/5): -
Joelle (9/5): Convenient to attend a show at the convention center - Convenient access, walking distance to convention center, breakfast Maybe a better offer at the little restaurant
Jermaine (9/5): - Room was neat and clean Water wasn't working the first 3 hrs I checked in. And we had no other option but to pay for valet parking $50 a night.
Petr (8/5): -
conroy (6/5): Need to work on customer service - The convience The staff. The valets where the only pleasant and helpful people
Wendy (10/5): - Very friendly staff and excellent location
DOUGLAS (9/5): This hotel is in an outstanding location near the aquarium, Centennial Park and many restaurants - excellent front desk staff, parking across the street (at aquarium parking); very good breakfast, comfortable/spacious room
Shandra (3/5): To sum of the stay I was cold and disappointed - Two nice young ladies at front desk. Heat did not work. They fixed it and by midnight it was freezing cold again. Room was dirty. Could not get another room because it would be a downgrade. Manager was never available
Jakayla (1/5): -
Sammy (10/5): -
Cinthia Yamali (1/5): - La ubicación Una no estaban bien limpio las recamara y dos aparte de las instalaciones te cobran el parqueo todo es negocio donde cuando compras la recervacion dice q esta incluido
Alicia (7/5): -
Vanessa (8/5): -
MeMe (9/5): -
Estefany (10/5): -
Estefany (10/5): -
Jennifer (5/5): -