Prantara Heritage Suites

Name: Prantara Heritage Suites
Address: 70B, Street 244, Khan Daun Penh, Phnom Penh, KH

Location: 70B, Street 244, Khan Daun Penh, Phnom Penh, KH

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Luxurious Accommodations
Indulge in the comfort of our air-conditioned rooms featuring minibars, flat-screen TVs, and complimentary wireless internet.
Convenient Amenities
Enjoy express check-in, a 24-hour front desk, and luggage storage for a hassle-free stay.
Prime Location
Explore nearby attractions such as Royal Palace, Cambodia-Vietnam Friendship Monument, and Riverside just minutes away.
Book your stay at Prantara Heritage Suites now for an unforgettable experience in the heart of Phnom Penh.

Important Information

* At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. * The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 14 days prior to check-in.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Safe-deposit box at front desk
Express check-in
Tours/ticket assistance

Rooms Available

Superior Double Room, 1 King Bed

1 King Bed
Soundproofed room

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Deluxe Double Room, 1 King Bed, City View

1 King Bed
Soundproofed room

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Standard Single Room, 1 Queen Bed

1 Queen Bed
151 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided
Deluxe Triple Room

1 King Bed and 1 Twin Bed
248 sq feet

Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Max Occupancy: 4 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Desk
- Private bathroom
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Daily housekeeping
- Free WiFi
- Bedsheets provided

Guest Reviews

Susan (2/5): - Filthy, used sheets on bed in first room, Manager blamed his staff and also commented on the aircon which didn’t work. I swapped rooms for ok sheets, next morning saw how much the floor filthy, broken and loose tiles, broken light and bathroom smelt of urine. Couldn’t wait to get out. Could see all parts of this hotel were severely neglected and dirty. Totally misrepresented online. Don’t go there!!!
Kamal (10/5): - All ok.
Natsumi (10/5): - リバーサイドに近いエリアで朝は読経が聞こえ、トンレサップ川に朝日を見に行くこともできます。エレベーターがないので、荷物を自室に運ぶのは大変です。特に螺旋階段には苦労しました。英語が話せないフロントスタッフもいるので、翻訳アプリを介してコミュニケーションを取りましたが、親切です。朝食は「バスがいないので提供できない」と言われました。ホテルの前に露店が並んでいるので、そこでもいろいろ買えます。
Meghna (4/5): - Staff amenities such as working refrigerator and TV were not provided. Attention to customer was lacking and the customer was made to wait more than 30 min to receive the keys
RM (6/5): Slightly disappointing - When I arrived it turned out my room was given to another person by accident, I was offered another (lesser) room instead. I did accept this since I was in a hurry and couldn't be fussed with cancelling and finding another place. The next day I could move to the room I had booked. The next day I wanted to use the safe in my room, but it was closed so I couldn't use it. The only staff present didn't speak English, I asked the girl from the coffee shop next door to help with the translation. To cut a long story short, I couldn't use the safe since the manager wasn't coming back until later that evening and I was going out before that. The location is good, the room was clean and there's a great little coffee shop next door.
Mårten (4/5): Inte vad vi hade förväntat oss - För priset vi betalade, hade vi förväntat oss mycket mer. Smutsiga sängkläder, nedgånget och slitet rum, dåligt med varmvatten i duschen, frukost ingick inte. Säkerhetsskåpet fungerade inte. Vi påpekade detta, men det åtgärdades aldrig. Luftkonditioneringen var inte på när vi kom till hotellet. Den var dessutom väldigt svag, så det tog ett par timmar innan det blev svalt i rummet. Servicen från personalen var bra och hotellet låg bra till.
Verified traveler (10/5): - Location is really nice. Staff is really helpful and nice. Rooms/bathrooms are nice and clean
Andy (8/5): Location good - Good location to visit palace and silver pagoda and easy walk to riverside and busy nightlife area. In street nearby was large pile of dumped rubbish that did detract from immediate area but you could out to street 240 to miss this. Nice balcony to relax and wind down on.
Francesca (10/5): Would book again. - Great hotel and good location for our brief stay.
solenne (8/5): Hôtel bien placé. - Hôtel très bien placé, personnel sympathique, chambres propres.
Verified traveler (8/5): - Hotel a recommender . Trés bien situé , prés du palais . Literie trés bonne . Seul le patron parle anglais .
sara (6/5): Carino e pulito, peccato per servizio zero - Prima tappa in Cambogia da sola, stanza prenotata "vista piscina". Mi fanno accomodare una stanza ampia e pulita ma buia. Chiedo: e la pool view? (O almeno una finestra...).. Mi accorgo di un portoncino.. apro e la stanza so affacciava ad un allevamento di centinaia di coccodrilli!! Ovviamente in overbooking non mi hanno potuto spostare.. nessun rimborso.. e abbastanza fregatura per il tour con loro. Che dire. Carino davvero ma servizio zero
Gavin (8/5): - Great location, comfortable room and breakfast is available (but better options are available nearby).
Verified traveler (8/5): - Lovely and easy going. It deceptively looks run down, it the patio is lovely and the rooms very comfortable. I would love to return .
Conor (6/5): Just OK - The Hotel was just OK. Was not very right inside a lick of paint would help. The bathroom was big but the floor tiles very slippery getting out of the shower but this ks common in Asia. The shower head holder was broken and I told them at front desk but didnt fix it. I told them again when I was leaving as this was an electric power shower and dangerous when the water going everywhere. I did not have food so cant comment on that. The staff were pleasent. This hotel could improve greatly with a small amount of effort
JIN (10/5): Good location! - Close to all attractions, comfortable, very reasonably priced!
Jason (10/5): Very nice cool Retro style boutique hotel. - Fantastic hotel, very comfy bed and good TV. AC works well and shower hot. Service was very good to. The hotel is a classy renovated Mansion with lots of wood and original style. It's a quiet area and close to food and drinks. A hidden gem away from tourists, you feel like your living in Phnom Penh like a local. Super Good.
Verified traveler (6/5): Rude uppity negative front desk staff - Dude who checked me in made an uncalled for rude comment about my country of origin. Brushed it off, but later he started a conversation in which he made some really opinionated and ignorant comments. Needless to say I did not eat breakfast or hang out in the public areas after that. Bad wifi. Room was ok.
Richard (10/5): Nice guesthouse in a great location!! - Wonderful small guesthouse on a quiet side street near Street 240. Staff was incredibly helpful and made some helpful suggestions. The guesthouse itself has large rooms, a lobby seating area as well as a seating area on the first floor. They serve breakfast (I didn't try it) that is reasonably priced.
Verified traveler (10/5): Lovely Stay, Great Location - Staff very welcoming, we were upgraded for free on arrival, the room was excellent, the other rooms we saw into on the floor below us were also great. Nice design, 10 min walk from attractions and restaurants. Staff friendly and good at making recommendations, able to book tours and transport onward for us. Would recommend.