Edelweiss Guest House

Location: The Edelweiss, 29 Palace Terrace, Queens Prom,, Douglas, gb

Star Rating: 3 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 04:00 PM - 10:30 PM

Check-out: 10:30 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Terrace
• Pets allowed
• Lift / Elevator
• Luggage storage
• Non-smoking throughout
• Shared lounge/TV area
• Board games/puzzles
• Outdoor furniture
• Coffee Shop on site
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Key access
• CCTV outside property
• Access to health care professionals
• 24-hour security
• Security alarm
• Key card access
• Television in common areas
• Free wired internet
• Golfing on site
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Japanese garden
• Beach club nearby (surcharge)
• Beach toys
• Vegetarian menu options available

Rooms Available

• Standard Single Room

  This room has a private bathroom with a shower. Tea and coffee making facilities are provided, along with a hairdryer and a flat-screen TV.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Single Room with Sea View

  Features include a TV with a DVD player and an private bathroom, as well as tea and coffee making facilities. Free Wi-Fi is available throughout.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Twin Room with Sea View

  Features include a TV with a DVD player and an private bathroom, as well as tea and coffee making facilities. Free Wi-Fi is available throughout.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Double Room

  This room has 1 double bed with a private bathroom with shower. Also includes a hairdryer, flat-screen TV with DVD player, tea/coffee making facilities and free Wi-Fi.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Twin Room

  The twin room has two single beds and comes with a private bathroom, free Wi-Fi, TV with DVD player, hairdryer and tea/coffee making facilities.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Standard Triple Room

  This room comes with a private bathroom, free Wi-Fi, TV with DVD player, hairdryer and tea/coffee making facilities.

  Max Occupancy: 3 (3 Adults)

  • Shower
  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Double Room with Sea View

  This sea-facing room has a TV with a DVD player and an private bathroom, as well as tea and coffee making facilities. Free Wi-Fi is available throughout.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Bathrobe
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

• Double Room with Bath

  This sea-facing room has 1 double bed, tea/coffee making facilities, free Wi-Fi, a TV with a DVD player and an private bathroom with a bath.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Upper floors accessible by elevator
  • Toilet paper
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access

Guest Reviews

• Brian (8/5): Friendly, clean and welcoming guesthouse. - I just had a single room on the side of the building for one night and did not have time for breakfast as I was catching the ferry. Nevertheless, the reception I received from Justin (owner) was excellent. Very friendly and helpful, nothing was too much trouble and I would certainly consider staying there again when I am next on the island. Nothing.
• Tony5travels (9/5): Lovely cosy hotel - Justin was a great host. Breakfast was plentiful and varried. The room was well equipped overlooking the Irish sea. Throughly recommend The small lift but i took the stairs
• Dan (10/5): Great staff and dog friendly - Justin was a great help and amazing host.
• Hough (10/5): great stay, great host, great b and b - Breakfast was ecellent nothing really, i was very happy with everthing
• Juraj (10/5): -
• warren (8/5): - Nice location staff & Breakfast lovely Shower not hot enought and quite small
• Chris (10/5): -
• Wogan (10/5): -
• travis (10/5): -
• Tasker (10/5): Felt at home and learned a few things about the local area - Staff are lovely and always hospitable Justin is a fantastic host and you’ll feel right at home The weather, literally the only downside
• richard (10/5): Don’t be put off by the low price, the guest house is batting well above its average. - Location was excellent :-)
• Jack (10/5): -
• Yvonne (9/5): Great location, very comfortable in a lovely town and great staff. - Great location, very friendly and helpful staff, very comfortable. The lift wasn’t great.
• Allan (10/5): Excellent hospitality from Justin. Fantastic breakfast! - It was an old building with plenty of character which I prefer and the location was very good for the promenade and public transport. Probably the stairs!!
• hayward (8/5): -
• Helen (10/5): Very happy with the price, location and room - Edelweiss was easy to get to from the Sea Terminal. Very good value, very clean rooms, very helpful staff member face to face and over the phone. Stress free 2 night accommodation while we attended a family wedding Nothing
• May Foon (8/5): Good and happy - The staff are friendly and helpful. We particularly appreciate the help of Adrian who is very responsive. Rubbish bin in the toilet was not emptied daily.
• Millie (9/5): - Great location, friendly helpful ownet. Duvets too narrow, if you turned over they slipped off the bed. Bathroom cabinet in the way, really awkward when brushing teeth.
• James (10/5): -
• Jean (8/5): Warm welcome, helpful staff, - Close to Beach, dog friendly. Warm rooms Small lift, convenient for luggage and thoughs unable to use stairs.
• Simon (9/5): Perfect stay for what we needed. Beds comfortable and showers were hot and powerful. Tv was a bit dated but watchable. - Great reception on arrival. Nothing!
• Kieran (10/5): A very short stay due to work commitments but will definitely be back longer next time - Owner who took over the business recently was so welcoming and had a little chat and went above and beyond to make my stay more comfortable . Room was spotless with a great sea view . Had tea and coffee facilities in the room . Nothing
• Ann (8/5): -
• Rose (9/5): Lovely clean b&b everything we needed. But lift very small and difficult to use for older guests - Found the location good with easy access to the bus and beach Friendly and helpful staff
• Sharon (8/5): - The owner was friendly and helpful.
• John (10/5): -
• Philip (10/5): -
• Anastasia (10/5): -
• Ian (10/5): Brilliant! Would definitely stay again - Breakfast was really good! Hot plates, buffet style and great choice. Host was really attentive. Rooms were a little dated but spotlessly clean, Justin has only had the hotel for 2 months and has plans for updating which I am confident he will make happen. I would definitely stay there again. Nothing at all. Lift is tiny, but that’s not anything that can be changed easily and is actually a quirk of the stay
• Ian (10/5): - Very friendly and helpful staff, particularly when I had to deal with a cancelled ferry.
• Paul (9/5): One night stay with a warm welcome and everything I needed nearby. - Handy for the North end of the bay, horse tram and electric railway are nearby. Bus stop on the street corner 30 seconds away. Friendly welcome and explanation about access and facilities. Very good value for money. The property is a little dated but well maintained with fresh paintwork and very clean. No issues.
• Kerry (9/5): Great value, very welcoming host, we would definitely return to the Edelweiss. - The beds were super comfortable, the location was great for the electric railway and horse drawn trams, an easy walk into the main part of Douglas, along the sea front. Justin was a great host, very welcoming and full of information about the area and places to visit. It was a little hot the first night, but that was soon fixed by turning the radiator off and opening the window, so no complaints!
• J (9/5): -
• Brian (7/5): Decent for price - You won't get anything cheaper in this location with a room and bathroom Walls are paper thin (and I mean you can hear everything in neighbouring rooms)
• Joanne (9/5): Great location, great staff, good stay - The staff and the location were the highlight of my stay - I didn't catch his name, but the member of staff that was at the reception desk was incredibly friendly and kind, and was very knowledgeable about the area with lots of great recommendations on where to visit and where to eat. We arrived early for check in, but he allowed us to store our bags at the hotel, gave us access to the lounge and offered us hot drinks while we waited, and even rushed getting our room ready so that we could check in sooner. The location is also ideal - right on the promenade in Douglas, close to the electric railway station, and on multiple bus routes going all over the island. It's also walking distance from the steam railway station, the ferry terminal, the Manx Museum, and lots of restaurants and cafes. Also, the hotel is dog friendly, which we didn't need but I can imagine is a big bonus for some. The room wasn't huge, with a very small en suite, but was a lot more comfortable than it looked. The walls were incredibly thin, so I had a hard time sleeping due to snoring, TV noise, dogs barking, etc from surrounding rooms. I also found being placed on the third floor a little inconvenient after being busy on my feet all day, as even though there was a small old-fashioned one-man lift in the hotel, you could only fit at most two people with no bags or one person with big/lots of bags in at a time. If you're staying with family or with a large group I can imagine the fact you have to choose between many separate trips or all trawling up the stairs together would be inconvenient if you're staying on one of the higher floors, especially if you have small children. The doors in and out of the lift can also be a little heavy, and can trap bags easily and tend to slam behind you. We also opted not to have breakfast at the hotel as we found £12 per person per day to be quite an expensive price for the area, although it did smell nice and would've been convenient.
• susie (10/5): - On my arrival it was most friendly welcoming ☺️ I've been a few times and always felt comfortable as I suffer from anxiety get anxious but I don't here ,I will definitely be coming back and might try the breakfast 🙂 even stay longer it's easy to find and get to no chance getting lost and so close to tram 🚊 and horse 🐎 and carriage well handy and getting to a bus or ferry ⛴️ and back it's straight line so brilliant for everyone Hard to find what not to like maybe 🤔 just a bit lumpy one of the pillows but really can't fault my stay
• Julie (10/5): Quiet and relaxing after working. After many stays on the Island this room was the best. Thankyou. - We arrived after travelling to a warm welcome. Facilities and location of rooms were explained very well. All my colleagues were very happy with the rooms, me especially as i had a lovely sea view. great location. Would have liked to have breakfast but we departed early. No hesitation in booking again. Nothing. All was perfect.
• Mark (10/5): Very nice stay with a lovely host - Justin is a lovely warm host, really friendly and welcoming
• janet (10/5): - The staff were welcoming and knowledgeable about the area. The room had everything I needed.
• Lee (9/5): - Good value, clean room and comfortable bed. I asked for a quiet room at the back and this was arranged without any problems. No hot water from the sink tap.
• Jörg (8/5): - Frühstück sehr lecker, gute Ausstattung, sehr freundliches Personal, WLAN hervorragend Im Zimmer war nicht eine Steckdose zur freien Verfügung. Alle waren belegt für Lampen oder Kühlschrank.
• Pete (8/5): - A nice clean wee spot, excellent location at the end of the promenade. Nothing I didn’t like. Clean and tidy twin room for a weekend.
• Alan (9/5): Lovely pleasant guest house in perfect location - Efficient service, very welcoming for ourselves and our pet dog, also left us a gift for our dog in the room which we thought was a lovely touch.
• Vladimir (7/5): Good place nice owners - Good location away from the main traffic. Fantastically friendly and facilitating staff and hotel owner. As most IOM hotels its due for renovation
• Dave (8/5): Met all our requirements - Breakfast was excellent. Location was good. On bus route. Male staff member was very chatty at breakfast. Nothing was to much trouble Nothing
• Colin (8/5): - Breakfast ok room ok Nothing
• Shane (8/5): 4nightstay - Very accommodating and helpful staff. Liked everything
• Pennington (10/5): - Nice rooms lovely owners and staff very friendly and helpful staff 👍 Nothing really nice all round
• Luke (9/5): Great guest house, would reccomend - Could not fault the staff and owner! Fantastic customer service and it really felt like home. Really friendly, always wanting to help and go the extra mile. Great location on the promenade. Big Tesco only 10min walk away and 30 seconds to the beach Room was a bit dated.
• Andy (10/5): Will be staying there again next time I’m on the Isle of Man - A very pleasant stay with a very warm welcome. Fantastic breakfast. Nothing
• Natalia (9/5): -
• Lisa-Marie (10/5): Perfect short stay and unbelievable value for money. - I was arriving to the Isle of Man a little later than the latest check in time, stated in the information section. So I messaged to ask if I could check in later; I received a reply very quickly, to inform me that this wasn't a problem. When I arrived, I was offered a warm greeting by the chap (I didn't note his name) and check in was quick but not rushed. I was directed to my room on the top floor via the lift (avoid this if you don't like small spaces), however, the lift is quirky and in keeping with the building. I got to my room which was a twin room, perfect for myself as I was staying alone for the night. The room was warm and welcoming with albeit, a little dated decor' but I really think this adds to the charm and personality of the building. Who wants sharp edges and a sterile stay anyway? The following morning, I had a really good breakfast, which I had paid for the night before. Since there was only myself and one other guest having breakfast near the end of service, it was a plated service. This suited me just fine as it was all cooked fresh, to order. There was a good selection of fruit, pastries, cheese, cereal and coffee. No complaints at all, and my request of bacon with crispy fat was granted - that never happens! I ate more for breakfast than I usually eat on most days, it was that good. Finally, I checked out and chatted with Justin about his interesting venture of taking over the hotel very recently - and in my opinion, very successfully. What a nice guy and a great service in all areas. Everything was spot on and I felt comfortable for the duration of my stay. The staff are attentive but not over the top, the bed was so comfortable, breakfast was cracking and the customer service - perfectly accomplished. I must say, I was expecting a really basic and budget Guesthouse, given the low price of the room. I was pleasantly surprised in all areas. Thanks again Julian and co. I look forward to staying on my next trip to the Isle of... Nothing I didn't like.
• Lee (10/5): Love this place - Excellent hotel,. Stay here regularly and never disappoints Location and friendliness of staff
• Veronica (8/5): -
• Terence Scullion (10/5): -
• alexander (9/5): -
• Matthew (9/5): - Location
• Anand (10/5): Excellent host in a very hygienic environment with great staff to always assist. - Excellent hygiene and great host plus staff
• Paul (8/5): - Near the Manx Electric Railway and the horse tram a distance from Douglas town but there's a regular bus to Douglas Not much for price
• Martin (10/5): -
• Al (10/5): Brilliant location, lovely guesthouse, with onstreet parking nearby (This is rare in Douglas) - Fantastic host, very welcoming and helpful. Upgraded my room to a sea view which was very welcome. Great location and clean and comfortable room. nothing could be improved really.
• Matthew (9/5): -
• Pennington (9/5): - Room was nice and warm Nothing really
• Mark (10/5): -
• Chris (7/5): Comfortable - Near to the sea but off the prom enough that there’s not too much noise. Toilet flush needs adjusted
• Joshua Roberts (8/5): - I like were it was locatied and it was very clean and the staff were very friendley and their helped you as muck as tge could The bed was a bite hard
• Discernment Chidinma (8/5): It was amazing and relaxing. The staff was very friendly and helpful - I loved how it was close to the beach The room smelled of bleach. The bleach used in cleaning it was just too strong. It will be nice to have a sweet smelling air diffuser in the bedrooms
• David (10/5): - Superb, friendly accommodation and the host has been extremely welcoming. The house is beautiful and everything was explained clearly on arrival, with plenty of helpful information provided to make the stay easy and relaxed. It really helped us settle in quickly and feel comfortable in the surroundings. Highly recommended. Nothing to not like.
• Taipin (7/5): - シーズンオフなのもあり安価で予約できた 港からのアクセスが悪い
• Premsai (9/5): -
• Grabein Son (10/5): comfty - The staff was approachable and very accomodating. no large parking space
• Neil (10/5): Perfect for my last minute weekend break to the island. - Great location, great breakfast, friendly hosts.
• Rodney (8/5): Pleasant and value for money in the main. - Breakfast was excellent but a little pricey.. Cupboard above sink too low, banged my head several times.
• Celia (7/5): Friendly helpful staff. Cleanliness good - Use of the lift was quite difficult
• Antony (8/5): -
• Diphylleia (7/5): Great on a budget :) - Small lift for one person at a time. Clearly instructed how to use it. Friendly staff. Really big windows, lots of sunlight. Little amenities were a great pick me up in the morning e.g coffee, biscuits, milk Staff told us there was a curfew for the doors being locked but it still worked after the stated time so was easy to stay out a little later and let ourselves in. Lots of pillows. Lots of drawers for storing your things. Little bathroom that has everything you need. Wifi worked well the whole trip. 30 second walk to the beach! The breakfast wasnt great. All hot food is in self serve containers so the texture is off. One of the days the mugs in our room were not cleaned. Rest of the week, room was cleaned fine. Wallpaper coming off the walls a bit and some dirt in the cracks but is to be expected for a cheaper hotel. Paid for a sea view room. Was mostly blocked by building in front of the window but the sea was visible. No air conditioning so it got very hot at night with the warm weather. A long walk to get to the major shopping street in Douglas
• stephen (9/5): -
• Eoin (8/5): Good, basic hotel with excellent service and hearty breakfast - No frills but comfortable and clean with exceptional staff who could not but have nicer or more accommodating. Great breakfast and exceptional value for money. Nothing really. It’s a good 25 minute walk from the centre of Douglas but this is reflected in the price and I don’t mind a walk.
• Anne (9/5): - Iain couldn't do enough to make our stay comfortable. Was always on hand to answer questions and give recommendations. Breakfast was excellent.
• Sarah (9/5): - The staff was friendly and hospitable. The location was good - close to the sea and convenient for bus route. There was a cat inside that I saw in the stairs and when I was down for breakfast.. For some people this would be a positive thing adding to the family/home feel of the place. But I found this annoying for my allergies and hindering the overall cleanliness. Mostly, I wish the description would have included information about the cat so it wasn't a surprise.
• Arpad (10/5): Excellent place to stay at in Douglas - The friendly welcome from a kind staff, the free upgrade, the cosy room with an outstanding view to sea.
• higson (8/5): -
• andrew (9/5): Always use this hotel - Always clean and pleasant Noisy people next room but not hotel's fault
• Alasdair (8/5): Nice hotel for great price and friendly staff - Nice hotel in good location
• James (10/5): Great value for money in an ideal location - Location was great, just outside bus stop, the route serves the hotel, the airport, Douglas city centre, Castletown amongst others. The hosts were lovely particularly the woman, they helped with getting my travel card back from the airport after I left it there. Breakfast was also lovely, I imagine it might be better when visiting in the summer as I think it’s a buffet. It’s a bit of a nit pick, but it would have been nice to have have been to plug my phone charger in besides the bed without to move the drawers. Other than that no major issues
• antony (9/5): Great - Made very welcome great location Nothing
• Luke (9/5): -
• modestas (10/5): -
• Jemma (10/5): -
• James (9/5): Perfect location for a weekend break - Great location and comfort. Had a free upgrade thrown in, which was good news. Recommend this place ++++
• Ross (10/5): - Very welcoming everyone was so helpful and friendly. Very good value for money.
• Ray (9/5): Well worth a stay - The stay was great, Adrian was so welcoming and friendly and very helpful. The location is great and the rooms were very clean and comfortable. Even though we didn't have breakfast there it smelt great!.
• richard (10/5): - Excellent value for money. The room had a sea view and was warm. It is a pleasant walk along the Promenade into town and there are buses fairly regularly. Very handy for Manx Electric Railway
• Shaun (10/5): - Great venue, great hospitality, fantastic breakfast, lovely rooms, we were all very impressed and happy with the accommodation Everything would use again ,and hope to
• Connell (8/5): -
• Callum (9/5): Great quality for money and amazing staff - Was a quaint little hotel on the end of the promenade, with absolutely amazing staff and great facilities, room was spotless and communication was great It’s down a backstreet so could be easily missed/walked past but other than that no complaints
• Lakeland Lad (10/5): -
• Richard (10/5): Perfect - The room was clean and tidy, the breakfast was plenty with multipul choice and the owners where lovely. We also had safe storage for our push bikes. The owner found out it was my birthday and later that evening, we where in the same restaurant, she sent over a large portion of gateaux with a candle, it made the evening. We will definitely go again. There was nothing to dislike really, just a little wallpaper coming away from one of the walls.
• Jiri (9/5): - Nice old fashioned family owned hotel. Newt to the promenade, horse tram and Manx Electric Tramway terminal.
• Daniela (10/5): Fantastic one night stay, gos free upgrade for a room with sea view - Great location, very clean, excellent comms N/A

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