Boutique Hotel - Restaurant Orchidee
Location: Schmiedengasse 20, Burgdorf, ch
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Panoramic Rooftop Terrace and Stylish Rooms
Hotel Orchidee in the historic old town of Burgdorf offers a delightful experience with its rooftop terrace boasting breathtaking views and elegantly styled rooms. Enjoy the scenic beauty right from your room.
Renowned Restaurant and Buffet Breakfast
Indulge in the famous crêpes at the on-site à la carte restaurant, a highlight among guests. Start your day with a delicious buffet breakfast served daily, providing a perfect beginning to your adventures in Burgdorf.
Modern Amenities and Convenient Location
Relish in the tastefully decorated rooms equipped with modern amenities like a flat-screen TV and free WiFi. With Bern and Solothurn just a short distance away, the hotel's convenient location makes exploring the nearby attractions a breeze.
Experience luxury and comfort at Hotel Orchidee. Book now for an unforgettable stay!
Important Information
Please note that the restaurant is closed on Sundays and opened only for lunch on Mondays.
If you expect to arrive outside reception opening hours, please inform Hotel Orchidee in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Policies
Check-in: 02:00 PM - 06:30 PM
Check-out: 11:00 AM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Ironing service
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Coffee Shop on site
- Staff adhere to local safety protocols
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Face masks for guests available
- Security alarm
- Key card access
- Free wired internet
- Internet access
- Games
- Art gallery on site
- Wine release events
- Golf cart
- Vegetarian menu options available
Rooms Available
-
Design Double Room
This stylish room features free WiFi and a flat-screen TV, and contains an private bathroom provided with free toiletries and a hairdryer.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
-
Design Single Room
Offering free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
-
Design Double Room with Balcony
This double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
-
Design Triple Room
Featuring free toiletries, this triple room includes a private bathroom with a shower, a hairdryer and slippers. The triple room features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Telephone
- Hair dryer
- Radio
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Key card access
Guest Reviews
- Julie (10/5): Great experience. Will definitely come back -
- Marcel (10/5): -
- Lorenz (10/5): In jeder Beziehung aussergewöhnlich angenehmer Aufenthalt - Sensationelles Frühstück, sensationell freundliches Personal und Management. Sauberkeit perfekt. Zentrale Lage mit einfacher Zufahrt. Ideal für Ferien- und Geschäftsaufenthalte. Gerne immer wieder.
- Andreas (10/5): Absolut empfehlenswert! - Schön gelegen, mitten in der historischen Altstadt. Sehr freundliches
Personal. Super Frühstücksbuffet. Ein wirklich empfehlenswertes Hotel. Wir kommen gerne wieder.
- Hildy (10/5): -
- Karin (10/5): Sehr nette Gastgeberin Lenka, sie war äusserst hilfsbereit und enorm engagiert. - Super Frühstück! war alles gut, sogar perfekt!
- Kevin (10/5): -
- Roland (8/5): -
- Nicole (10/5): Lovely staff. Lovely location. -
- Sylvain (8/5): - Petit déjeuner très bien. Chambres confortables et propres. Peu de lumières dans la chambre, table toute petite. Le patron est très sympathique mais un peu trop bavard.
- XUELEI (10/5): -
- Anja (10/5): - Wow, was für ein fantastisches Erlebnis! Alles begann mit einem mega herzlichem Empfang und das, obwohl ich einen Late Check in hatte. Überall waren kleine Willkommensschildchen mit meinem Namen drauf. Alles hervorragend erklärt und leicht zu finden. Das Zimmer war Klasse, der Service, die Sauberkeit und vor allem das hervorragende Frühstücksbüffet muss unbedingt erwähnt werden. Reichlich Obst, super köstliche selbstgemachte Konfitüre, (sogar glutenfreie Brötchen Optionen sind möglich) und eine enorm freundliche Bedienung. Man spürt, dass die Menschen wahrhaftig mit Herz dabei sind. Das ist wundervoll und hat mich echt begeistert. Ich komme sehr gerne wieder in dieses süße Hotel! Love it! Nix
- Christian (7/5): Good price/performance - could be more if some details were improved. - Staff very helpful. And very easy access. Checkin and Checkout totally unproblematic.
Parking & Lodging worked flawlessly. Experienced no issues whatsoever.
Clean and comfortable. Beds and Shower were good. The room had a little bit of bad lighting in the room, which made it quite dark.
The waterbottles were not refilled on the following days.
The building is quite old and you hear a lot, and you can hear the housekeeping running the vacuums in the morning.
- Chaiyaporn (8/5): - The Location is near the Event that i visited The room was too cold for december
- Christoph (10/5): -
- Thomas (9/5): Nacht in der Burgdorfer Altstadt. - Einrichtung und Frühstück waren top. Die Matratze war für mich zu weich.
- Fabian (8/5): - Gastgeber ist sehr sympathisch und Frühstück ist sehr gut.
- Anja (10/5): - Alles hervorragend! Empfang, Aufenthalt, Zimmer, Service, Frühstück... I Love It und komme gerne wieder.
- Daniela (10/5): -
- Josef (10/5): Sehr schönes, freundliches Hotel - Der Einsatz der Mitarbeiter war phänomenal. Das Hotel sehr gemütlich. Nux
- Monique (8/5): -
- Beatrice (9/5): -
- Ulrich (9/5): -
- Chantal (10/5): - Super Location
Sehr nettes und zuvorkommendes Personal/Gastgeber
- Jacqueline (10/5): -
- Phil (9/5): Lieber Ferdinand, wir kommen wieder! - Die Lage in der Altstadt ist toll. Das Personal und der Patron sind sehr freundlich, unkompliziert und zuvorkommend. Das Wetter
- Isabelle (8/5): -
- Jürg Denzler (9/5): - Sehr hohe Aufmerksamkeit und Freundlichkeit vom ersten Kontakt bis zum Abschied. Danke -
- Roland (10/5): Super Hotel - sehr zu empfehlen! - Sehr freundlicher Empfang. Kostenloses Upgrade in ein Zimmer mit Balkon. Sehr schöne Einrichtung mit stilsicherer moderner Innenarchitektur. Ruhige Lage in einem historischen Haus im Herzen der Altstadt. Super Frühstück-Buffet mit professioneller Betreuung. Hätte eigentlich 4 Sterne verdient! Nichts
- Heinz (8/5): -
- Heinz (10/5): -
- von Allmen (10/5): Das Hotel hat uns gut gefallen. wir werden wieder kommen bei anderer Gelegenheit. - DAs Frühstück war fein, ausgewogen und genug da fällt mir nichts ein
- Koop (9/5): We fietsten route 99. Konden gelijk de fietsen opladen, zelfs met 9 personen tegelijk - Super kamers. Hartelijk welkomstdrankje
- Christina (7/5): -
- bertrand (10/5): Nous y retournerons très volontiers - Bel hôtel moderne et confortable, au calme et au centre de Berthoud.
Le petit déjeuner était excellent et copieux. De plus, le personnel et le manager étaient très avenants.
- Karin (8/5): Sehr gastfreundlich! - Zentral gelegen, sehr unkompliziert.
Alles tipptopp!
- Sarah (10/5): Wouldn’t hesitate to recommend it. Lovely stay. - Very welcoming, lovely friendly staff. Breakfast excellent.
- Sébastien (10/5): No Linking Park’s show, still a memorable stay :) - Everything excellent. Kindest staff and lovely location! -
- Willi (10/5): - Hier hat es uns auf unserer langen Reise am besten gefallen. Sehr freundliches und hilfsbereites Personal. Alles wird gezeigt und das Konzept erklärt. Das Zimmer mit Balkon war super, sehr sauber und das Bett bequem. Das Frühstück bietet fast alles auf sehr hohem Niveau.
- Käser (10/5): - War wirklich super. Der Gastgeber war einsame spitze und das Frühstück bombastisch. Personal sowas von lieb…. Gerne wieder…..
- Daniel (9/5): Superb -
- Aurélie (10/5): - Super Service. Personnel adorable et dédié. Je recommande vivement cet établissement qui a fait de mon séjour, un moment privilégié. Merci à Ferdinand et Cornelia.
- Lee (10/5): Stay here, you won’t regret it. - I stayed here on business with a colleague. The Manager is extremely eloquent and we shared a lovely drink with him at a local bar he was attending. Attention to detail is everything and a way of life here.
The way their staff are looked after here is inspiring, the quality of Swiss life shines through is the service.
I wouldn’t book anywhere else locally, I’d always choose this hotel in future, given the choice.
- Merlin (10/5): Exceptional -
- Michael (10/5): Exceptional -
- Daniele (10/5): Exceptional -
- Alexandra (10/5): - Aussergewöhnliche Atmosphäre, super Bewirtung und Gastfreundschaft.
- Sharon (10/5): Amazing -
- Elisabeth (10/5): - alles so toll gemacht super 👍👍
- Valentina (9/5): Superb -
- Thompson (9/5): Superb -
- Pieter (8/5): Very good - Very helpful and very friendly staff. Delicious breakfast. Nicely decorated lobby and breakfast area. Place is run with the help of special needs personnel, which is beautiful asset. Beds (mattress and pillows) are worn off, to soft and to uncomfortable.
- Kerstin (10/5): - Sehr herzlicher Empfang.
- Kregg (10/5): Exceptional -
- Florian (9/5): Superb -
- Rene (10/5): Sehr Empfehlenswert - Absolut Top
- Sarah (10/5): Just the best! - WOW WOW WOW
Fantastic host - Ferdinand - extremely welcoming, chatty and great sense of humour.
Beautiful boutique hotel, complimentary water, amazing breakfast, including freshly boiled eggs.
Decoration throughout the hotel was exquisite.
Great staff - helpful, polite and friendly.
We were on a 16 day trip, visiting France, Italy and Switzerland. This hotel was by far the most outstanding, due to the decor, facilities, breakfast and the staff, lead by the fantastic Ferdinand! We will be back for sure! Everything was FAB-U-LOUS!!!
- Yves (10/5): Amazing hotel in the old town. - Super friendly staff with a lot of passion. They made vegan breakfast for us (order in advance!) Cool rooftop terrace. We were on a cycling trip and could lock our bikes indoor. No problem.
- Markus (8/5): - Das Personal sehr freundlich und zuvorkommend. Und der Chef immer zu einem Späßchen bereit .
- Paul (9/5): Great stay in a welcoming great hotel - Great hospitable host which made us feel really welcome. Great breakfast with many local products. The Hotel is in the old town, very close to the castle. The rooms on the frontside are very nice. However, when there is market in Saturday morning, you might wake up a bit sooner than expected from people building up the market. Not a big deal at all, just to let you know.
- Anne-Catherine (10/5): - Le séjour a été parfait , et tout le monde très sympa , nous regrettons juste qu il n y aie pas de frigo dans la chambre , mais pas grave , nous avons pu profiter du frigo de l hôtel , sinon nous avons découvert un bel endroit , une belle région , et des gens très charmants !
- Peter (10/5): Wonderful hotel with a fantastic team who create a terrific warm atmosphere - Wonderful hotel led by the fantastic Ferdinand and terrific team who create a very special warm and personal atmosphere in the whole hotel. Excellent breakfast!
- Daniel (7/5): Good -
- Annamaria (9/5): Superb -
- Zixin (6/5): Except extra charge and the small room for 3 of us , which should be 2 people’s room originally, the rest were good. - breakfast the room is quite small for 3 people which we booked. this room apparently just for 2 people, additional bed seems add temporarily, and it was uncomfortable bed for sleeping. And I complain the additional tax charge: I was told by booking.com that I already paid the whole price ( final price), including city tax, but when I check out the hotel still charge me 60 CHF over for the tax.
- Ueli (10/5): Exceptional -
- Martin (10/5): Great host, clean and with an excellent breakfast - Warm recommendations from here.
Only thing is the distance
- Heidi (10/5): Einfach Grossartig - Fantastisches Konzept, sehr herzliche Mitarbeitet. Einfach grossartig!
- Barbara (10/5): Cosy hotel with very welcoming staff - Excellent breakfast, very friendly staff and excellent location.
- Christine (8/5): - Très bon accueil
- Saoirse (10/5): Exceptional -
- Oksana (9/5): Nice staying - Excellent breakfast, nice atmosphere The owner is very friendly, but probably a tiny bit too much. Especially if you are not a morning person:) I really don’t need to be talked in all the languages, just judged by my last name. I speak German, the language of the place and that’s should be enough to communicate. Other than that the effort of making us feel good was really appreciated.
- Shirley (10/5): A peaceful escape for a few days - Friendly and helpful staff throughout the hotel. Ferdinand was delightful and very helpful in planning our days out from Burgdorf.
The hotel is in a good central location close to several restaurants.
Private parking space ( booked with hotel before arrival).
Clean and modern hotel, comfortable bed.
We loved the sound of nearby church bells and clocks chiming and slept well.
Great views from the rooftop terrace
Would definitely return if in the area. Lighting in the bedroom could have been better.
- Axel (10/5): Burgdorf & Orchidee Hotel - + The Host Ferdinand is a unique Hotel Manager full of energy and creativity. He will make your stay very pleasant and positive!!
+ Location in the old town
+ Modern and cozy boutique hotel - Light in the room could be improved
- Bed mattress too soft
- Samuel (10/5): - Selten haben wir einen solch grossartigen Service erlebt. Wir haben kurzfristig gebucht und während der Anfahrt wurden wir bereits vom Hotel telefonisch kontaktiert und gefragt, ob wir einen Parkplatz benötigen und sie sonst noch etwas für uns tun können. Der Parkplatz lag dann auch direkt beim Hotel und war sogar mit unserem Namen beschriftet.
Vor Ort wurden wir mit einem frischen, kühlen Bier empfangen. Der Hotelmanager hat uns herzlich begrüsst und uns alles detailliert erklärt, inkl. der Stadt. Das Restaurant ist hübsch gestaltet und es gibt viele regionale Produkte, welche auch für zuhause gekauft werden können. Das Frühstück war äusserst lecker. Die Zimmer sind modern und sehr sauber und das Bett sehr bequem.
Nach dem Einchecken haben wir dann das Roof Top besucht und einen wunderschönen Blick über Burgdorf mit dem Felsen und dem Schloss.
Hier gibt es gar nichts zu bemängeln und neben dem Hotel ist auch Burgdorf einen Besuch wert.
Vielen Dank für den fantastischen Aufenthalt. Wir kommen sicher wieder.
- Emina (10/5): Sehr empfehlenswert! - Ich empfehle dieses wunderbare Hotel sehr gerne weiter. Der Service, das Engagement, die Freundlichkeit und das Ambiente sind auf höchstem Niveau. Der Leiter ist sehr herzlich und gastfreundlich! Wir werden sehr gerne wiederkommen!
- Irina_Nurzad (10/5): The friendliest host - Although the hotel is a 3-star, it was one of the best experiences I had in terms of service, host and the environment.
The hotel is located in a central district of Burgdorf. The hotel itself is a boutique one, rooms are comfortable, clean and quiet. The host is a character here, he himself checks you in, shows you the room and whereabouts. All these small little things and homely treatment made our stay very pleasant. :))
- 344blankas (10/5): A gorgeous little gem with a great cause - Burgdorf’s Hotel Orchidee is a wonderful experience for many reasons. The easy to see ones are perfect location in the heart of the old town, stylish and super comfortable rooms, and a wonderful rooftop with simpy stunning views.
But there is more than meets the eye instantly. Hotel frontman Ferdinand is the perfect host who pays amazing attention to each and every guest. And the place is run by a foundation that employs disabled people giving them a sense and purpose in life. Combined this with the wonderful hospitality, just staying at the Orchidee is worth alone the trip to Burgdorf.
- russellguntramm (10/5): Beautiful weekend break - This lovely hotel right in the middle of beautiful Burgdorf was a pleasure to stay at and made a perfect venue for a much needed Spring weekend break.
Easy parking behind the hotel with comfortable beds and well appointed bedrooms.
Very attentive hotel manager and staff providing a cous cous to die for during dinner! Great buffet breakfast to follow the next day with the added attraction of a Saturday local street market just in front of the hotel.
Many thanks for making our stay so memorable.
- BCKCRCKR (10/5): Exceptional Experience! Tolles Hotel am Jakobsweg! - On our mini weekend hiking trip on St. Jacob‘s trail we spent a night at the Orchidee in Burgdorf. We were very warmly welcomed by the hotel manager Ferdinand who made our whole stay a wonderful and unforgetable experience. Nice and clean rooms, great food and drinks, interesting conversations and an overall cozy and welcoming atmosphere. Highly recommended!
- 501rossellac (10/5): Amazing hotel with amazing staff! - I spent at the Hotel 5 days for work and everything was great! The room was very clean, spacious and bright and with every facility needed. I had lunch at the hotel and the menu was excellent and various. In addition, the staff is absolutely helpful and friendly. I definitely recommend a visit to this hotel!
- Roland (10/5): Klein aber fein - Das Hotel ist sehr sauber. Frühstück lecker mit selbstgemachten Konfitüren. Das Restaurant ist am Abend leider geschlossen, doch gibt es in der Gehdistanz viele Möglichkeiten.
- Verified traveler (10/5): - Chambre, WC, lit au top. Bonne accueil malgrés une reservation tardive.
- Marco (10/5): - Bellissima posizione in centro, elegante, pulito, silenzioso, ottima colazione, personale disponibile.
- Verified traveler (8/5): - schönes kleines, überschaubares Hotel inmitten der Altstadt
- capri2008isle (10/5): Burgdorf’s hidden gem! - We recently stayed at the BHO, for the third time! We love it’s location, in the old part of the city; its views from the roof-top terrace; the breakfast buffet; the hotel room, and the wonderful staff.
- Verified traveler (8/5): - Ein wunderschönes Boutique Hotel! Stylische Zimmer, Geschmacks Ill eingerichtet.
- Gerry (10/5): - sehr gemütliches und sauberes Hotel mitten im Zentrum der Oberstadt sehr freundliche und Bedienung. Preis/Leistung ist einfach super
- Verified traveler (8/5): Historisches Gebäude mit moderner Einrichtung - Mitten in der Altstadt mit Aktivitäten auf den Gassen bis Mitternacht. Ankunftsservice ohne persönliche Gästebetreuung mit origineller Information. Zimmer ohne Klimaanlage oder Lüftung. Kein Mückenschutz. Leider war das Restaurant nicht in Betrieb. Frühstück ok. Freundlicher Service am Morgen.
- Thorstat (8/5): Nice design hotel. - I was there on a business trip. The room was nice and the bed was ok. I enjoyed my dinner and the breakfast was ok. The only downturn was that my room had no aircondition and was towards the street which is a pedestrian zone. I needed to open both windows but the bars and cafes had people sitting outside until almost midnight.
- bafomet (6/5): Odd - Don't know what to make of this place really. We arrived for our business meeting just outside of town and were given a key code for the hotel as we were told it would be "closed" at 5.00pm!
Sure enough the place was locked tight and on entering found our key cards and check in forms on the counter.
The room was spotless and everything where it should be. When we went back downstairs later expecting at least to find someone in the (not really a bar, more like a shelf with bottles of spirits on it) again there was no one in sight.
Returning after dinner in town the hotel was in semi darkness and we retreated to our rooms.
Very quiet, very serene, very odd!
Breakfast was a typical Swiss affair but at lease there was a living person serving coffee!
It's ok if you don't mind fending for yourself.
- CFloor (8/5): Luzernerweg 3rd stop - Down town Burgdorf - nicely modern styled hotel.
Great service , very friendly staff and very nice food.
Breakfast buffet is excellent.
Modern place that comes with a price, but it is very well worth it if you do not have to look too close at a ' budget'.
- 645neild (10/5): Just what we needed - Only spent one night here. Saturday to Sunday with breakfast. The hotel was opened three years ago so still has a new feel about it. The fixtures and fittings are all "Swiss quality" and no corners have been cut. The bar on the roof must be brilliant in the Summer and is still with a visit in November. The staff are friendly and efficient. The restaurant was full so the food must be good. I would definitely return if I had to spend another night in Burgdorf.
- brianpK4862TH (8/5): Great roof terrace - The Orchidee hotel is run by a great team and has good clean functional rooms. The restaurant serves great food and the roof terrace has great views over the town, castle and in the distance you can see the alps.
- capri2008isle (10/5): Burgdorf's Hidden Gem - Nestled in historic Burdorf, is this charming hotel and restaurant. The room was impeccable, the bathroom was spacious and modern, and the service was outstanding. The location is ideal - close to the castle, within walking distance of the river, swimming pool, stores, restaurants, and the train and bus station, although you can take bus 461 from the station and it will arrive within a 1-2 minute walk to the hotel. Breakfast was delicious: meat, cheese, eggs, pastries, fresh Swiss bread, rolls, cereal, etc. along with coffee, cappuccino, fresh juice, etc.
- 79Nina79 (4/5): Nice rooms - service lacking - We booked over a dozen rooms at this hotel for a family get together including a pre-arranged dinner. The rooms of the hotel are nice, although the bed in our double room was rather small (140cm) and as it was a warm day a mini-bar would have been nice (there is a water cooker for tea/coffee).
However the pre-arranged dinner was sorely lacking. There was only one waitress (clearly stressed, and you couldn't blame her as she had to serve other people in the restaurant next to our separate dining room) serving 30+ people. We had spaghetti with different sauces and salad that we went to serve ourselves, but after some people went for a second helping there was no more pasta. We had to wait 30 minutes for a second portion. If you sign up for a "Spaghetti-Plausch" you expect there to be enough pasta for everyone (including bread).
Then when the restaurant closed there was no chance for a last round of drinks.
I do not blame the waitress for the poor service but rather management, who knew weeks in advance that a large group would be staying there and didn't provide enough service (or food) for such a large group (and when you pay 30 CHF for pasta and a green salad you expect not to go hungry).
So based on our experience I would NOT recommend this hotel.
- Frenchfrog39 (10/5): Nice Boutique Hotel in the heart of old town - Hotel Orchidee is wonderfully located in the heart of Burgdorf's old town. It is both modern and cosy at the same time. The hotel style is very appealing to young travellers from abroad and at the same time the locals love to gather in its coffee / breakfast room for some lively discussions. For me, the perfect mixture. Service is professional, rooms modern and spotless, the breakfast is ok but do not expect cooked breakfast, it is rather typical Swiss cheese and ham. Beds are top quality, you will sleep like a baby, the old town of Burgdorf must be the quietest town in Switzerland :)
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