The Anchorage

Location: The Anchorage Hotel 149 Templehill, Troon, gb

Star Rating: 6.7 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 09:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Restaurant
• Family rooms
• Facilities for disabled guests
• Non-smoking throughout
• Kid meals
• Outdoor furniture
• Fire extinguishers
• Smoke alarms
• Key access
• CCTV outside property
• Security alarm
• Broadcast Live sport events
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Japanese garden
• Beach club nearby (surcharge)
• Beach toys

Rooms Available

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room has a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Body soap
  • Smoke alarm
  • Key access

• Standard Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room is fitted with a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Body soap
  • Smoke alarm
  • Key access

• Small Double Room

  Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room offers an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Body soap
  • Smoke alarm
  • Key access

• Standard Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Body soap
  • Smoke alarm
  • Key access

• Standard Family Room

  Providing free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room provides an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

• Standard Double Room

  Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

• Deluxe Double Room With Sea View

  Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room provides an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

• Triple Room With Sea View

  Providing free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room provides an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

• Standard Triple Room

  Offering free toiletries, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The triple room offers an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.

  Max Occupancy: 3 (3 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

• Suite With Sea View

  The suite features a carpeted floor, heating, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Toilet paper

• Standard Twin Room

  Providing free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room provides an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Linen
  • Upper floors accessible by stairs only
  • Toilet paper
  • Smoke alarm

Guest Reviews

• Stewart (7/5): -
• John (10/5): -
• Catherine (5/5): Comfortable affordable accommodation in good location - Rooms and bathrooms are clean but very dated. Shower wasnt great as had very little pressure. I believe new owners are starting a refurbishment of rooms which will vastly improve guests experience
• Colin (9/5): I really enjoyed my stay in Troon, it was a really enjoyable weekend. - The breakfast was excellent (a small Scottish one) and it was a nice quiet surroundings in which to eat. I hadn't visited Troon before but it seemed an interesting. The people I met in the town were very friendly and the same for the hotel staff. I'm thinking of maybe going back next year. Cant think of anything. It was fine.
• Diane (9/5): -
• Rodrigo (10/5): -
• Jinxy (10/5): - Staff were tremendous couldn’t do energy for us
• Kevin Tait (10/5): Troon weekend - Great food good clean rooms & the staff Nothing
• Nicola (10/5): A pleasant place to stay and would again for sure location very good - We stayed here for our sons wedding at lochgreen in Troon with some friends staff were amazing when we went in early yesterday and helped us all get organised they certainly deserve plenty of credit room was great for what we needed it for location price and to access the wedding venue we also enjoyed a great breakfast next morning again with lovely greeting from staff we can’t thank you all enough for everything yesterday
• Angie (10/5): - Fantastic base Great staff Clean value for money
• Jon (8/5): Comfy and fun. - Breakfast was excellent. Evening meals great, faultless friendly service. Perfect for access to town or marina.
• Michelle (7/5): - Nice bar and a good breakfast. Room was basic but clean.
• Andreas & Julia (8/5): Good wee place to stay - Good place to stay, superb breakfast. A lifesaver for those who are stuck and cant get home across to Arran. Could be a bit cheaper
• neilson (9/5): - Staff were fantastic, as was the food. We had dinner and breakfast. Fantastic value for money. Decent pub grub for dinner and exceptional skillet breakfast Window in our room was waiting replacement, no big deal, it had a temporary repair on it
• colin (7/5): -
• Ronnie Mackay (10/5): Friday Night Away - Spent the Friday night here with my wife and had a great sleep. Very comfy bed. Breakfast was top notch and helped us on our venture home.Great bar next door called The Harbour Inn. Cheap as chips.. Nothing much.
• Lorraine (10/5): -
• Capt'n (8/5): - Bar and restaurant. Room windows couldn't open due to fault. Water marks on ceiling in room.
• Andy (8/5): Ayr race trip - Good base for our trip to Ayr races. Very friendly staff who went out of their way to make our trip a good one. Rooms were basic but beds comfortable and bathroom was satisfactory. Nothing really but the hotel could do with some decorating.
• Guest (7/5): excellent séjour. Je reviendrais - Accueil très sympathique. personnel au top très bel établissement typique Très bon restaurant Grande chambre avec espace de rangement Salle de bien trop petite à mon gout
• Robert (6/5): -
• Crystal (8/5): - Good breakfast Shower issues had to move rooms
• Willy (7/5): - Housekeeping staff, dining room staff, bar staff, excellent. Good mid range stay
• Shona (9/5): Comfortable stay, good food and friendly atmosphere - Nice clean and staff great No
• Allbroxi66 (10/5): - Excellent Excellent
• Euan (10/5): - Friendly staff, very good breakfast. Bar is also good. The showers could do with some upgrading.
• Paul (9/5): -
• Géraldine (10/5): - Hôtel très bien situé à proximité du ferry. Chambres simples mais très propres. Literie très bonne. L'hôtel appartient à de nouveaux propriétaires qui le rénovent au fur et à mesure donc il peut y avoir quelques défauts mais ça reste très bien pour le prix Le personnel au top +++ La jeune fille qui m'a accueillie était très sympathique, souriante et très agréable. Le restaurant au rez-de-chaussée a des prix très attractifs. Le petit déjeuner était très bien avec du choix. ( À la demande)
• Stephen (9/5): -
• Hamish (8/5): -
• Gordon (7/5): - The staff where very pleasent It was difficult to get a shower temputure. No obvious senior staff. Toilet was a bit noisy after flushing
• Robbie (8/5): Nice stay - Good breakfast. Could be cleaner.
• Andrew (8/5): -
• Lorraine (6/5): Location perfect. - There is no reception, so you check in at the bar. However, the staff were warm and welcoming. The room was clean, but in need of updating. When having a shower the power which wasn't great anyway reduced to a trickle and then turned cold.
• Denise (9/5): - Stranded on the mainland without transport and needed somewhere close to the ferry to stay overnight
• graham (7/5): -
• Janet (9/5): - The breakfast was delicious as was dinner the previous evening staff were lovely The shower was a little low on pressure but this may be solved as they are renovating
• Cheryl (10/5): -
• Carol (8/5): Convenient location. Needs attention to the details. - Well placed for catching ferry. Food good and friendly staff. Complimentary water a good idea. Warm room with comfortable bed . Nice bar. Stains on carpet in room. Toilet seat needed holding up. Poor lighting- too dim and not flexible enough. Better direction signs for room 15 (can only see sign once you’ve gone too far up the stairs). Hard to unlock the door. No clear sign in and out procedure.
• Maxime (10/5): Great overnight stay in the centre of Troon with great view of the seafront and excellent service. - The anchorage staff were extremely accommodating and friendly. We had a minor issue with the boiler in our room so as a gesture of goodwill the staff upgraded us to a larger room and made the process easy and relaxed. The McCallan Suite is beautifully decorated and large. It was clean and comfortable and made our overnight stay in Troon memorable. The sea-facing view was an incredible sight to wake up to despite the rain. We enjoyed a local pub dinner before travelling back home. Highly recommend the location! The staff were definitely the highlight.
• Trevor (7/5): -
• Michel (9/5): RAD - RAS Ras
• Chris (10/5): -
• Meg (9/5): -
• Anne (7/5): Restaurant food was very good. - Breakfast was adequate. No hot water in the morning
• Chloe (6/5): Good stay overall stay in a nice hotel with plenty of parking and breakfast options. Dated rooms but overall comfortable - Downstairs bar area full of character and charm, generally very clean and smelt fresh from the use of air fresheners. The front was nicely painted with lots of patron parking available. Our room was comfortable with nice pillows, duvet and mattress. The big walk in wardrobe was ideal for storing suitcases and larger items. Staff were helpful with check in and other bits we needed. The breakfast lady over this weekend was lovely and on the ball! Perfect location for what we needed as well as close to local amenities. We would stay again. The upstairs and rooms however were not as charming, the rooms are basic and could do with a good paint and refurbishment (carpets lifting, radiators wonky and marks on all walls) Our rooms had no major faults other than the kitchen fan next to the window but that didn’t effect our sleep or stay (just an observation that may effect others). We were staying alongside some friends and their rooms unfortunately were not as welcoming (broken windows, sockets falling off walls, no automatic lock feature on door, questionable swivel loveseat in front of a full wall to ceiling mirror). The garden and smoking area looked tired and not the best kept but I’m sure once the trees have grown back it will be lovely.
• Andrew (9/5): - Area Nothing
• Louise (4/5): - The cooked breakfast was good the bar seats were dirty
• Kirsty (7/5): We had great fun with old familiar friends , but we would have had a good time wherever we were - We gathered at The Anchorage hotel to connect with good friends visiting Troon from Australia. the bar and staff were fantastic , as was the beer garden. I booked a twin room with a friend at the top of the hotel. The room was very tired but the bedding was crisp and clean if nothing else was. We enjoyed our stay but i would say not to expect too much from the rooms. A clean bed to sleep in but please don't look behind them when you think your glasses have fallen down the side. The room we were in could do with a wee makeover but we camp a lot so as long as the bed was clean...and it was.
• Mick (10/5): -
• Robin (9/5): - Very friendly and helpful staff, one gentleman went out of his way to open for breakfast a little earlier since I had an early start.
• Jan (10/5): Delightfully and an amazing experience from start to end!! - Everything was more than I expected, hotel, staff, food was all amazing! I can't fault it...So much so I will be returning regularly! ❤️👍 Absolutely nothing, except the weather, but it was in winter! But didn't put me off as hotel was warm and comfy!! X
• Hamish (8/5): - Location good
• Gundega (7/5): Comfortable bed - Good location and friendly staf Noisy wc cant use good in a night😣, dirty windows and carpert
• paula (7/5): - Great location Needs some updating and a bit if TLC
• Hannah (10/5): -
• Jane (10/5): - Staff were excellent. Perfect location
• Sarah (8/5): Warm, cosy atmosphere - Friendly staff and excellent food - Lovely Hotel, We were warned prior to arrival that it’s under new ownership and some of the rooms need updating but it was much nicer than we expected. Thank you for being honest Jonny, it was much appreciated but there really was nothing to worry about 😊 Nothing to dislike
• Trevor (10/5): - Close to gig venue Nothing
• Cambus Blackcat (10/5): Lovely hotel in Troon - Great location, fantastic staff and breakfast. N/A
• Iain (9/5): -
• Linda (8/5): -
• Paul (5/5): Food was great but stop the accomidation till rooms are done - The rooms are very dated and badly in need of a refurb
• Stewart (7/5): - Very friendly staff
• Joseph (8/5): - The staff were nice and friendly, they upgraded our room free of charge. Also the food in the restaurant was really good and the portions were a good size . Nothing, I think for the price we paid I would recommend it for an overnight
• RUTH (1/5): Non existent - It was closed. We weren’t told prior to the day, when we had to find out ourselves while trying to access the restaurant menu for dinner. Booking.com didn’t advise us of the situation, even though the first person I spoke to on the phone knew there was issues. Had to find alternative accommodation for the night ourselves. Booking.com told us they would reimburse any extra cost but the alternative was slightly cheaper. I am extremely disappointed that we were told we wouldn’t get any compensation for all the extra inconvenience and stress it caused trying to sort out the mess that Booking.com should have been aware of. Can’t believe that The Anchorage was still being listed on the site after bringing this to their attention. Didn’t get in the door.
• duncan (8/5): -
• Stewart (6/5): -
• paul (5/5): Ok for a couple of nights if you are working in troon - We didnt have breakfast as it didnt start till 8 but wehad dinner in the restaurant and it was very good The room and corridors around the hotel are in need of refurbishment they are poor
• Rob.T. (7/5): -
• John (10/5): Made us feel so welcome thank you - Thank you for your hospitality
• Calder (5/5): I will go and stay again - Breakfast good and had a good sleep Outside in the garden could have been better
• Alasdair (10/5): Brilliant - The staff were very welcoming and allowed us to check in early We didn’t realise that we could have turned the radiator in our room down. The heating was on all night and we were too warm. Thats the only complaint. Small one.
• Caroline (10/5): -
• Mark (7/5): Old style hotel getting updated, with great breakfast in good location - Breakfast and location. The hotel lobbies and corridors are tired but some of updating rooms had happened.
• Rubén (10/5): - Very friendly and kind staff. Good food. Excelente location.
• stephen (9/5): - Liked the location, near the sea and town centre No view as tiny window near the ceiling.
• Cathy (8/5): A decent comfortable hotel, right opposite the ferry terminal - Fabulous breakfast and welcoming staff. The Hotel needs a bit of a modernisation as carpets are getting worn out. Understand that the owners of The Harbour are hoping to get real ale in, that would be great. Even though the stay was during storm Amy the rooms were warm enough, thank you.
• Georg (7/5): Gutes Hotel in Troon -
• Roger (10/5): Comfortable, well looked after. - Staff were excellent, quirky hotel with character. Staff were amazing. Ribeye cooked to perfection, oh did I mention the staff? They were brilliant! Looking forward to my next visit All good.
• Jeremy (7/5): -
• William (8/5): -
• Ian (9/5): - Spotlessly clean , friendly staff and close to Troon ferry terminal. Nothing.
• Betty (1/5): Terrible, did not stay - Despite having our booking confirmation clearly stating that our rooms were for Saturday night, the hotel said that they were for Sunday! We had to quickly source taxis and train to go home without staying
• Martin (7/5): -
• Alicia (10/5): Thank you, we loved our stay in Troon! - Close to everything in town. Staff friendly, helpful and room is clean and tidy. Nothing
• Kav (8/5): Long weekend - The inn was very welcoming..staff. 2 girls and a young fella were very good and helpful .the food was lovely..breakfast was excellent..location to centre was perfect, not too far.. The sink in the bathroom was very noisy when draining.
• Patrick (9/5): We love this friendly quirky historic hotel Scottish to the core. - We just loved this up and coming quirky and historic hotel. Loved the friendly bar and the black watch plaid carpet. Room was very comfy and looked onto a garden. The breakfast was full Scottish and very tasty. The location right beside the ferry terminal was a great advantage for us. The staff was so friendly and welcoming especially the young girl who was managing the bar and then managed our breakfast. We loved this place
• Les (8/5): Great ‘in town’ establishment - Great location, staff and food/drink Bed and pillows weren’t too comfortable and window couldn’t be opened (made the room stuffy)
• Amanda (7/5): Friendly, clean, perfectly fine. - Great location if you are taking the ferry to or from Arran. The hotel is about 10 minutes walk from the beach and 15 minutes from the train station. The decor in the rooms need updating but the new management seem to be on the case and the hotel is perfectly clean. Friendly, helpful staff. Decor is a bit tired.
• Andrea (10/5): -
• sharman (6/5): -
• Shearin. (8/5): -
• David (7/5): Pleasant stay with a comfortable bed. - Breakfast and service was great. 👍🏼 The room had thick dust round a lot of the skirtings and had a lack of double sockets for charging at the single bed.
• Janet (6/5): - Undergoing renovations.
• MAURO (8/5): -
• Isabella (8/5): - Very comfortable and spotless Bit dated but understand it's to be refurbished
• Ben (8/5): - A great spot. New owners in the middle of some improvements. However comfortable and great food.
• Carol (9/5): A warm Scots welcome at this charming old pub - We were welcome the moment we walked through the door. Two lovely team members, the young woman who checked us in and her colleague, Harleigh. They looked for a twin room for us at our request, explained the property was under renovation and happily gave us a choice of two rooms, a king renovated and a twin unrenovated. We chose the twin, it was spacious and adequate, we know its on the list for a refit, so cant complain the beds needed replacing as they are on with it and any way they were good enough for one night. Its a pub, so a lovely evening meal and a delicious brekkie with just about the nicest service we could have hoped for from Harleigh. Thank you all so much for making us so welcome, we were up there for a funeral and couldnt have wished for a better start to the day.
• Uwe (8/5): Kleines Hotel mit Charme und guten Essen. - Super Lage, wenn's weiter zur Insel Arran geht. Neues Team hat viele Pläne, das Potenzial künftig freigegeben und zu nutzen. Warten wir doch die Generalsanierung ab.

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