Pension El Puerto

Location: Puerto 19, 1º, San Sebastián, es

Star Rating: 1 Stars

Property Type: Guest houses

About this Property

Important Information

Policies

Check-in: 03:00 PM - 11:30 PM

Check-out: 11:00 AM

Amenities & Facilities

• Non-smoking rooms
• Air conditioning
• Lift / Elevator
• Express check-in/check-out
• Tour desk
• Non-smoking throughout
• Private check-in/check-out
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• Property cleaned by professional cleaning companies
• Key access
• Express check-in
• Free wired internet
• Internet access
• Beach toys

Rooms Available

• Double Room with Shared Bathroom

  The double room offers air conditioning, parquet floors, a balcony with city views as well as a shared bathroom boasting a hairdryer.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Toilet
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Standard Double Room with Shared Bathroom

  This interior-facing room comes with TV and gives access to a shared bathroom.

  Max Occupancy: 2 (2 Adults)

  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Double Room with Private Bathroom

  This interior-facing double room offers a shower and sink. Guests have access to a shared toilet.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Radio
  • Desk
  • Toilet
  • Private bathroom
  • Heating
  • Hardwood or parquet floors
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Family Studio

  This family studio features a patio, a coffee maker, cutlery flat-screen TV, and a private bathroom.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Radio
  • Refrigerator
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Kitchen
  • Sofa
  • Hardwood or parquet floors
  • Dining area
  • Wardrobe or closet
  • Stovetop
  • Cleaning products
  • Coffee machine
  • Linen
  • Dining table
  • Upper floors accessible by elevator
  • Clothes rack
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Wine glasses
  • Body soap
  • Socket near the bed
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

Guest Reviews

• Anton (2/5): Minable placard a 110 euros la nuit - Emplacement Chb a peine 9m2 en sous sol miniscule fenetre de 40×50cm a 3m du sol contre le plafond avec ouvature motorise qui permetter a peine de changer l'air 🤐 Bruit de vibration de cloison de la chb chaque fois quelqun prener un douche la nuit On a averti l'etablissement 2 nuit de suite ils non rien fait on a demande un remboursement ..silence radio A fuire minable
• Rob (3/5): Zelfs gratis had ik er niet willen zitten ondanks de goede locatie - De locatie Het bed was veel te klein voor twee volwassenen; de douch overstroomde water liep onder het bed; wc in de kamer!! Slapen onmogelijk vanwege geluidsoverlast zowel buiten als in het pensioen; hele kleine kamer geen ontbijt geen receptie
• Juan (10/5): -
• Nathalie (8/5): - L'emplacement La salle de bain / toilettes aucune intimité dans la chambre et pas de fenêtre juste une petite ouverture en hauteur
• Beverley (6/5): Great position in the best area of town - Great position Very closed room with no privacy for bathroom
• Pachu (10/5): Vayan!!! - Muy buena sus instalaciones! En realidad, no hay algo que no nos haya gustado. Excelente lugar y ubicación. Super recomendable. Le agregaría una pava con 2 tazas y que se pueda abrir la pequeña ventanita que posee.
• Jose (8/5): -
• sebastian (10/5): -
• Adriaan (6/5): Benauwde maar nette kamer op uitstekende locatie - De locatie is geweldig, in het bruisende oude stadsdeel van San Sebastiaan. Bars, restaurants en winkeltjes zijn letterlijk op kruipafstand. Pension zelf is recentelijk gerenoveerd, dus prima (schone en nette gang, entree, etc). Voor zo'n relatief dure locatie is het ontbreken van een werkende airco een gemis, ook omdat de kamer niet door te luchten is (je kunt wel een deur openzetten, maar het raam aan de andere kant, kan niet open). Met zijn drieen op een kamer maakt het dan snel benauwd, ook door de verstikkend warme dekbedden. Helaas hebben we niet echt lekker kunnen uitrusten. Zonde.
• Auge (8/5): -
• Katherine (9/5): -
• Farah (8/5): -
• Rotem (7/5): -
• Jose Joaquin (9/5): - La ubicación era perfecta Todo estuvo bien
• Heras (9/5): -
• Marta Solans (6/5): -
• julien (8/5): Séjour en famille - Très bien situé
• Laura Rivadulla (10/5): Excelente - Me encantó el sistema de self check in, la limpieza, las habitaciones estan perfectas son super amplias, el sistema de baño me hacía dudar pero al final cada habitación tiene su baño privado. Lo más perfecto de todo es la ubicación sin dudas, pleno casco histórico
• Kilian (9/5): -
• Glenn (10/5): -
• Vane Esteban (6/5): Habitación 6 - Un lugar limpio y muy céntrico. El tener que compartir baño y que este este fuera del dormitorio, la cama muy pequeña y de mala calidad, sonaba.
• Alejandro (9/5): -
• Angeles (7/5): -
• PEÑAFIEL CANALES (10/5): Lo volvería a reservar; lo recomiendo. - La ubicación y la comodidad
• Natalia (7/5): -
• Joud (10/5): -
• Taulé (7/5): Buena ubicación pero fallan pequeños detalles - La ubicación es buena muy conveniente para ir a cualquier sitio No hay personal físico a tu llegada, me costó mucho abrir la puerta del portal. El baño privado es un váter a 40cm de la cama separado por una ligera mampara que no tapa nada ya que sobresalen las piernas del baño y es lo primero que ves desde la puerta de la habitación, la ducha tampoco es opaca y no da ninguna sensación de privacidad. No tiene ventanas, es un tragaluz que no se puede abrir para ventilar
• Brunet (10/5): Emplacement top - Emplacement top , arrivée direct et en avance Chambre assez simple et un peu bruyant le samedi soir toute la nuit
• Emily (9/5): - Perfect central location to stroll back to after an evening at the bars and eateries! Lovely room, comfy bed. Bathrooms private but down a hallway. Slightly unclear about bathrooms on booking, but worked fine for our short stay.
• Amaya (10/5): Tranquilidad y limpieza - La limpieza, ubicación y tranquilidad
• Martina (8/5): - More storage possibilities in the room would be great
• Arleyn (8/5): Acogedora - La cercanía tanto a la playa como al casco antiguo Que en la reserva ponía cama doble y eran dos camas individuales juntas
• Amanda (7/5): Muy bien, aunque hay que tener en cuenta algunas cosas - Estaba todo impecable, la ubicación perfecta y el acceso fue fácil. Había un poco de humedad (aunque normal en esta ciudad), y sonaban mucho las llaves de los otros huéspedes, y también era fuerte el sonido de apertura de la puerta principal. Igual me seguiría quedando allí otras veces!
• fabien (10/5): -
• Bres (1/5): Nul - J ai loué une chambre et j ai eu une cellule non aménagée De plus la salle de bains ne fonctionnait pas car l'eau tombait par les spots du plafonnier. Très dangereux ( vidéo à l'appui si besoin). La pension refuse le remboursement ? Est ce que Booking peut intervenir ? Merci Voir plus haut
• Ayoub (8/5): - Ubicación Limpieza Calidad de productos Facilidad de acceso Los agentes no contestan al teléfono, gracias a dios no hubo una urgencia pero la podría haber, y no contestaba nadie.
• celestino (5/5): - El entorno donde está situado
• MURIEL (8/5): bien - pas de chauffage dans la salle de bain et le chauffage ne marchais pas dans la chambre impossible de le faire fonctionné
• Sara (8/5): -
• Isabelle (10/5): Très bien comme d’habitude - L’emplacement, les équipements et la propreté
• Girodos (9/5): - L'emplacement idéal La complexité pour se garer dans la ville
• Jesús (8/5): Un sitio muy agradable para estar dos o tres días - Me gustó mucho la limpieza y la ubicación, la habitación me pareció muy cómoda, con una mesa para escribir en el ordenador, por ejemplo El precio me pareció excesivo
• Sylvie (8/5): -
• Hdez (8/5): -
• Sophie (8/5): - Salle de bain fermé avec porte coulissante Lit d'appoint pas du tout confortable matelas usé et trop fin en épaisseur on sentait les ressorts
• Jennifer (9/5): -
• Lucia (7/5): - La ubicación está muy bien. Está limpio y ordenado. La cama es cómoda El ruido. Se escucha mucho la calle y a las personas que entran y salen de la pensión. El baño estaba totalmente dentro de la habitación
• Castellón Martínez (5/5): -
• Marlene (10/5): Impeccable - Super bien placé Très propre Manque de confort à dispo , par exemple une machine à café ou une bouilloire ou un micro onde dans l’entrée aurait été une bonne idée
• claire (6/5): - Très bien positionné Beaucoup de bruit dans la rue, toute la nuit. Équipement minimaliste dans la chambre/salle de bain
• Arnaud W (9/5): - Emplacement idéal dans le centre ancien.
• Louise (7/5): - Location Sofa uncomfortable
• Gerique (10/5): -
• Garcia (6/5): -
• Caro (8/5): -
• Birgit (10/5): -
• Alfonso (8/5): -
• Winfried Koch (2/5): Gefängniszelle mit Dusche und WC direkt neben dem Bett. Viel zu teuer. - Super Lage direkt in der Altstadt. Alles (Concha) fussläufig zu erreichen. Extrem kleines Zimmer ohne Tisch, ohne Kleiderschrank. Kein Fenster. Wie eine Gefängniszelle. Kein Personal. Umständliches einchecken mit verschiedenen Codes, die nicht einfach zu bedienen sind.
• Phil (9/5): Great choice in San Sebastian! - Great location easy to access Could have been improved with an ensuite but very nice bathroom facilities. Understandable given the building!
• laura (10/5): -
• Franziska (6/5): Für uns auf der Durchreise absolut passend. - Mitten im Zentrum, sodass man nach Ankunft noch schön durch die sehenswerte Stadt schlendern konnte. Das Gemeinschaftsbad war sauber und hat kein Problem. Wie angekündigt sehr laut, aber die Fenster waren absolut dicht.
• Sofía (9/5): - Ubicación estupenda, aún estandk en una calle muy concurrida las ventanas aislaban muy bien del ruido. Habitación limpia y baños también
• Sabin (7/5): - Ubicación El baño fuera de la habitación
• Laura (6/5): - La cama era cómoda. Buenísima ubicación. Había una ventana muy alta que no podíamos cerrar y se escuchaba mucho la calle.
• Sabrina (10/5): Top locatie - Geweldige locatie om te verblijven. Schoon netjes en communicatie ging goed via mail. Geen persoonlijk contact maar dat was voor ons ook niet nodig. Stond gedeelde badkamer maar hadden een badkamer voor ons zelf dat was een meevaller. Prijs - kwaliteit verhouding is denk correct voor San Sebastian omdat de prijzen daar vrij hoog liggen, persoonlijk vond ik het minder in verhouding maar zou het iedereen wel aanraden om hier te verblijven als je graag op een centrale plek wil verblijven in San Sebastian. Als ik iets moet benoemen dan het bed, lag heerlijk maar wel aan de kleine kant als je het warm hebt en niet tegen elkaar aan wil liggen.
• Blanca (10/5): Excellent stay in the city centre - Perfect location, central but quiet. Responsive and helpful staff. Modern and newly refurbished Pack of amenities on arrival, washing liquid etc, bottle of water… Lots of storage for clothes etc The price was good as we got a last minute discount of 40-60% It was difficult and expensive to park our car in the area and we couldn’t access to the pedestrian place to offload the bags. A bit of milk for the coffee or an extra capsules for second day would have been nice
• Claudia (5/5): - La ubicación es inmejorable y estaba muy limpio No me gustó que nos tocó una habitación con el baño integrado y no había privacidad. Además se escuchaba todo de las habitaciones de alrededor.
• maru (1/5): もし、またサンセバスチャンに行くとしたらここ以外を選ぶのは間違いないと思う - ただバルホッピングするのとビーチに行くには良い 3泊したがタオルは交換なし。ベットメイキングもなし。掃除もなし。窓もなし。ただ寝るだけの部屋。
• Federica (8/5): Qualche dettaglio da non sottovalutare - La posizione centralissima nel centro storico lato porto e a 5 Min a piedi dalla splendida spiaggia della Concia. Pulito e accogliente. Bar ristoranti e supermercati tutto a pochi passi. Molto apprezzato l'angolo cottura per mangiare in casa. La struttura e' dotata di un ampio e comodo terrazzino peccato che non ci sia possibilita' di sfruttarlo a pieno, un gazebo di copertura e un tavolo con sedie per consumare pasti all'aperto sarebbero stati un plus. Non era stato nemmeno pulito. Inoltre, la struttura era fornita di 2 sgabelli, essendo in 4, abbiamo chiesto di averne 2 aggiuntivi, ci hanno liquidato dicendo che non erano disponibili.
• jean marc (2/5): A proper rip off - Nothing Very small window at the ceiling level Toilet at 20 centimetres from the bed side table It’s like toilet next to bed Shower very slow we had to stop ever 20 seconds for not over flowing
• Kevin (8/5): Great location in a clean hostel - Fantastic location in old town. Clean and easy to access. Would benefit from more hooks in bedroom and bathroom. Why nit provide a kettle and mugs do people can make a hot drink in morning . Space to do do. Ask customers yo wash and return mugs. Either in each room or in hall on shelf See above
• Carmen (6/5): -
• Antolina (9/5): Good value - Comfortable clean and central. Noisy a/c and strong smell of cleaning liquid. Mugs glasses and a water boiler for coffee and tea would be great outside the room to share.
• Beatrice (10/5): Exceptional -
• Hayley (2/5): I would not recommend this hotel. There’s no staff there, it doesn’t look like the photos and the summary says it has a - The location is excellent No tea and coffee facilities, no proper windows, not how it looked in the photos. A terrible smell in the room that we were told was in our imagination. The smell did subside after a few hours with aircon on so must have been from previous guest. No on site staff and very rude staff on the phone.
• Zupan (8/5): Very good -
• Troels (3/5): Getting rather expensive. - The location is excellent. No reception. At 300 euros per night I expect better. Not a locked door with a code arriving 30 min. before checkin at 3 p.m. What to do with the luggage if you arrive a bit early? The room was small, kind of a bathroom with a small bed included. The small bed is a deal breaker. And the toilet is about 30 cm from your pillow.
• Ricardo (9/5): Superb - Communication can be better.
• Anna (9/5): A jewel find - Super clean, very central, everything is thought through. The bathroom is for 2 rooms only, we had the most spacious one. They give plenty of towels and a bathroom mat for a room. Very nice minimalist style and exceptionally quiet, blackout curtains and a hairdryer in the room with AC! You have to open the bathroom with a key every time and it might make noise at night but it didn’t bother us.
• Meagan (3/5): We weren’t happy and left after one night despite booking for 2 nights. - The place was clean and the location was central. The room we were given did not reflect what the photos imply. The window was extremely small which was not ideal considering the room was too (we knew the room would be small). There was a lot of street noise and smells coming through the window and we weren’t told how to close the window (it was out of arm’s reach). If the window was closed, it would have felt very claustrophobic. The toilet is right next to one side of the bed with noisy plumbing when we and others in the building used it. The shower also flooded on initial use.
• Ashmore (10/5): Exceptional -
• Rebeccawilliams (10/5): Exceptional -
• Rosario (9/5): Superb -
• Sally (10/5): Exceptional - We liked everything about it. Location, cleanliness and I have to say the customer service was amazing! We had a few problems with the bathroom and after speaking to the team they had it fixed straight away. We enjoyed our stay so much. Highly recommend it! We will definitely be back!
• Donna (9/5): Great location and price - The bed was very comfortable with 2 pillows. We got a lot of use out of the folding wall table and appreciated the folding chair to use. The room was renovated very nicely done. The room is a few steps from the cathedral and is located on a very busy pathway with lots of restaurants and shopping right out the door. Our room did not look as spacious as the room in the picture and was quite small. There was a very high window above the toilet. No windows in bedroom as shown in picture. The bathroom and shower is a good size but in my opinion, had no privacy. Let me just say, you have to love the one you're with. I did take a video of the room to post but no pictures, so I am unable to share the size of the room and the bathroom with little privacy. There was a plastic partition between the toilet and bed but shower with clear glass is in full view from the bedroom.
• Christine (9/5): Superb -
• Simon (8/5): Good location for a short stay on a budget. - Location was very good, right in the throbbing centre of the old town. Plenty of hot water , good shower , clean towels , cleaning bedding , comfortable bed. Value for money relative to the alternative offerings nearby. Noise from outside , although this is much reduced with the window closed. Very little natural light and the room is small. The "open plan" toilet /shower/bedroom means that you need to be very familiar with your partners bathroom habits as there is little separation between toilet and sleeping area. The pumped / macerator type toilet means that the.pump goes off about 4-5 times per hour, so either earplugs are required or unplug the toilet from the electricity at night if you want a good night's sleep. There are several rooms in very close proximity to each other, so noise from the communal corridor can also be an issue.
• Ainara (7/5): Good - Central location, in the heart of old town
• Silvia (10/5): Exceptional -
• Paulina (10/5): Exceptional -
• Lucia (9/5): Superb - It had all we needed It was clean and comfortable. Good location Perfect for a short stay Nothimg, it was all good
• Anatoly (8/5): Very good - Location, room inside are great Window faced only the backyards and that’s why there was not enough light in the morning The self check in procedure was a bit of a headache cause we needed to do it several times for some reason and without having done that we risked not to receive codes for entry
• Rosie (7/5): Good location for the price! - Great location The rooms were a bit small and in ours the toilet was right next to the side of the bed with only a small glass splitting it which was a bit uncomfortable at times.
• Spencer (2/5): Like a prison - The location was good and it was easy to check in The place felt like a prison. I had a room which was 3 single beds and nothing else, completely soulless and only one tiny tiny window. The shared bathrooms have keys which you have to unlock every time you want to use the toilet. I checked out after the first night and stayed somewhere else.
• Loretta (10/5): Exceptional -
• Katie (7/5): Very central, clean and pleasant stay - I was sceptical after reading quite a few unhappy reviews, but honestly we were very happy with the apartments. The place was exceptionally clean, and although facilities were basic, it had everything we needed. We had a “shared bathroom”, but actually the bathroom was only allocated for us to use, so it was private, clean and no one else using it. Finally, some of the reviews complain about noise - we had no issue with noise. We were there during one of the busiest times over a fiesta week, with parties all through the street, below us, all night. the double glazing cuts out all noise once the doors are shut. AC keeps the rooms cool at night. For a VERY central location, in amongst all the action, I would highly recommend. The staff do ask you to fill in online forms with all your details beforehand in order to give you access codes etc. which I was a little unsure about, but seems to be fine. There is a requirement in Spain to register each guest. It is a bit pricey, but you are paying for the convenience and location.
• Gavin (5/5): Passable -
• Emma (6/5): Enjoyable, amazing location - Location Easy access with door fob Clean Lack of en suites Except for one in the room. Lack of change of towels over four days
• Danny (7/5): Good - No frills accommodation in the busy old town area. No staff based at accommodation, although very supportive and quick to respond to messages
• Tobias (2/5): Nice concept, bad execution. - No staff. Didn't know how to get in because we got the information via email and not via the booking app. Took us about an hour to get into our room. The bathroom was on the other side of the house and whenever we didn't look it, other people used our bathroom as well. AC made a lot of noise.

Photos