Hyatt House across from Universal Orlando Resort

Location: 5940 Caravan Court, Orlando, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Electric bicycle charging station
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Family rooms
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Shared lounge/TV area
• Board games/puzzles
• Concierge service
• Grocery deliveries
• Wheelchair accessible
• Allergy-free room
• Kid meals
• Heated pool
• Baby safety gates
• Outdoor furniture
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour
• ATM/banking
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Self parking (surcharge)
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Reception hall
• Exercise/lap pool
• Secured parking
• Swimming nearby
• Electric bicycle charging station
• Charcoal grill

Rooms Available

• Family Suite, 1 King Bed

  1 King Bed

  431 sq feet

  
  

  Layout - Bedroom and sitting area

  Internet - Free WiFi

  Entertainment - Flat-screen TV with premium channels

  Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezer

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace

  Comfort - Air conditioning and heating

  Accessibility - Closed-captioned TV

  Need to Know - Weekly housekeeping

  Non-Smoking

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Toilet paper
  • Shampoo
  • Designer toiletries
  • Separate sitting area
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap
  • Laptop-friendly workspace
  • Freezer
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles
  • Travel crib

• Specialty Family King Suite with Bunk Beds and Sofa Bed

  This room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well. A bunk bed and sofa bed are also included.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Cots

• Studio Suite with Two Queen Beds, Sofa Bed and Kitchen

  This room features a flat-screen TV with cable channels. A kitchen is provided as well. Guests will enjoy the comfort of a furnished seating area.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Cots

• King Room

  This room features a flat-screen TV with cable channels. A refrigerator, coffee maker, and microwave are provided as well.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Cots

• One Bedroom Kitchen Suite with Two Queen Beds and Sofa Bed

  This room features a flat-screen TV with cable channels. A kitchen is provided as well. Guests will enjoy the comfort of a furnished seating area.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Cots

• One-Bedroom Specialty Suite With Two Queen Beds, Kitchen And Accessible Tub

  The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The family room is furnished with a desk and a seating area and provides a tea and coffee maker and a wardrobe. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Sofa bed

• Den King Room With Accessible Tub

  The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The double room is furnished with a desk and a seating area and features a tea and coffee maker and a wardrobe. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Sofa bed

• One-Bedroom Specialty Suite with Two Queen Beds, Kitchen and Sofa Bed

  This room offers additional space and features a flat-screen TV with cable channels. A kitchen is provided as well. Guests will enjoy the comfort of a furnished seating area.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Sofa bed
  • Cots

• Queen Studio Suite With Sofa Bed And Roll-In Shower - Kitchen/Mobility Accessible

  The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The family room is furnished with a desk and a seating area and provides a tea and coffee maker and a wardrobe. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Shower
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Sofa bed

• Studio Suite With Two Queen Beds With Sofa Bed, Kitchen And Tub - Disability Access

  The spacious family room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The family room is furnished with a desk and a seating area and provides a tea and coffee maker and a wardrobe. The unit has 3 beds.

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Minibar
  • Safety deposit box
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Microwave
  • Private bathroom
  • Alarm clock
  • Wardrobe or closet
  • Oven
  • Stovetop
  • Toaster
  • Coffee machine
  • Sofa bed

Guest Reviews

• Igor (10/5): Все идеально - Все было идеально, шикарный отель Нет такого
• maria (9/5): - Espacio y comodidad. Amabilidad y buen trato además tiene transporte a Universal
• Eileen (8/5): -
• William (8/5): - Breakfast Location
• Laura (1/5): Ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser - Rien ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser Tout ce sont des voleurs, ils m’ont prélevé 100$ de plus sur ma carte bancaire et refuse de me rembourser
• sarah (9/5): - Sont service de navet pour les parcs, le petit déjeuner correct Le manque de choix au petit déjeuner pour un hôtel desservant des parcs d’attractions pour enfants, cela manquait de fun et de rappel au différents parc mais de choix aussi
• Jasmine (8/5): -
• Daniel (9/5): Hayat house universal - Self contained apartment near the universal parks also had transport to universal. Air conditioning was noisy and blowing directly on to one of the beds.
• erlande (10/5): -
• Amanda (10/5): -
• sandra (10/5): -
• Bryan (10/5): -
• catherine (1/5): - On m’a annulé ma réservation 😡
• Audrey (8/5): -
• Nicklaus (9/5): It was a great experience - It was very clean and the staff was absolutely amazing! The breakfast was just ok, could use better internet and the tv needs to add streaming service options.
• sandra (10/5): -
• Jessica (4/5): Not impressed with cleaning staff at all - Location front desk was helpful Found dirty socks inside the bedding when we went to use beds. Hotel did nothing to comp us for disgusting situation and having to go ask for fresh sheets and bedding and then remake beds before we could sleep that night
• Besintha (10/5): Exceptionally clean and the suite was worth the money with all kitchen equipments - The best hotel we stayed in the US trip. Worth the money. They even extended the check out for half price when asked Every other hotel gave us complimentary water they didnt😌
• Indira (10/5): Fantástico! - Todo fantástico. La piscina genial, el desayuno bien, las habitaciones enormes y bien equipadas. Maravilloso el servicio de transporte a los parques, funciona genial y facilita mucho la experiencia. Repetiremos!
• Perla (9/5): -
• Dimitri (10/5): -
• Cassiano (10/5): - Excelente hotel
• Antonela (10/5): -
• Joao (9/5): - Gostei de tudo .
• Artur (5/5): -
• Mario (10/5): -
• Anthony (8/5): Delightful hotel within walking distance or short shuttle ride to Universal - Lovely staff and proximity to Universal Nothing
• Rachel (8/5): - Location was great. Larger family room option was great would have perferred another bunk or twin bed instead of the pull out We were supposed to have our room restocked on the 2nd day and the 4th neither of those happened. We had to ask for restock items several times
• Ildar (10/5): -
• Michelle (10/5): Fab! - Clean tidy, helpful staff, close to universal & free shuttles. They also made me burst of the day at check in. Very nice touch Nothing all was great
• eduardo (9/5): - Ubicación y calidad del desayuno. Piscina limpia y buen gimnasio Pago del parking
• Natalia (9/5): Agradable - La limpieza y la comodidad de las instalaciones. Buena comida en el restaurante y piscina agradable. Que tuviera shuttles para los parques Universal. Aunque el front desk de Universal para hacer las reservaciones tiene un horario limitado, pudimos reservar para el mismo día sin ningún inconveniente. También fue bueno que estuviera cerca del Internacional Premium Outlet, se puede ir caminando o una buena idea es rentar una bici o scooter de Lime, si quieres ahorrarte la caminada o el Uber. De volver a los parques de Universal me hospedaría aquí de nuevo. El desayuno puede mejorar un poco, las frutas picadas no se sentían frescas y de frutas enteras solo habían bananos o naranjas. También hacía falta algún tipo de queso y jamón y el café no era de buena calidad. La limpieza de la habitación la hacen muy tarde. Un día llegamos a las 4 pm y no la habían hecho.
• Elliott (10/5): -
• Sebastien (9/5): -
• bottazzi (8/5): La - Muy bien ! No tengo nada para decir
• The Lovicks (10/5): -
• Abadis (10/5): - Excelente atención La comodidad y el desayuno
• juaguzm (8/5): Una buena sorpresa y una noche después una gran decepción. - Excelente relación Precio/Calidad. Muy buena habitación Si bien mi experiencia inicial el 30 de abril fue positiva, me veo en la obligación de informar lo sucedido en mi siguiente reserva. Había reservado y pagado una habitación de la misma categoría para las siguientes dos noches; sin embargo, al hacer el check-in, me asignaron una de categoría inferior. Me explicaron que mi habitación ya pagada había sido entregada a otra familia y solo recibí una disculpa. Es muy decepcionante que, siendo un cliente que regresaba, el hotel no haya respetado una reserva confirmada y pagada
• Nadia (9/5): - Beautiful property. Great location
• Tammy (7/5): The stay was nice and conveniently located. Not sure it was worth the price.. - While the breakfast food choices were good. The coffee creamer choices were not adequate
• Saul (8/5): -
• Serpo (10/5): -
• Chinnen (10/5): - Everything was perfect!, good service! Thanks to George, he received with a warm smile, treat me like family, he explain me with detail all the Hotel perks, room was super clean, smell good, everything clean kitchen, bathroom, beds, 10/10 on everything, location was perfect. Coming back on my next vacation. Thanks!!!! N/A nothing bad to say, all was perfect!
• Ubaldi (7/5): - La ubicación El desayuno
• Chinnen (10/5): - Everything was perfect!, good service! Thanks to George, he received with a warm smile, treat me like family, he explain me with detail all the Hotel perks, room was super clean, smell good, everything clean kitchen, bathroom, beds, 10/10 on everything, location was perfect. Coming back on my next vacation. Thanks!!!! N/A nothing bad to say, all was perfect!
• Shaun (6/5): -
• Guest (10/5): -
• Vanessa (10/5): -
• Cristina (8/5): Confortevole - La camera Colazione da migliorare
• Mariadelis (10/5): -
• Christine (10/5): - Staff was friendly, rooms were very nice and breakfast was wonderful.
• Ma. gloria (10/5): Everything is okey… - The room is spacious and the staff is nice The comforter is not that heavy , we feel cold when we open the ac.
• Jamie (9/5): -
• Rachel (10/5): Excellent - Accesible location
• Karen (9/5): - Spacious, clean, and comfortable room. Perfect after visiting theme parks on a weekend getaway.
• Juan (8/5): -
• Robin (9/5): Great location for Epic!! - Big variety offered for breakfast. we had a large party (13) so we weren't always able to sit together but not a real issue. There was a leak in the ceiling on our last morning so only one side of breakfast bar was open but the staff handled it well.
• Jeffrey (9/5): -
• Marco (8/5): Hotel in der Nähe vom Universal Studio - Lage zu Universal Studios Hohe Parking-Kosten
• STEFANSKI (8/5): -
• Alicia (6/5): - Good location, clean room Staff seemed irritated when I asked questions
• Joel (10/5): Great place , loving staff! - Location, accommodation & room space was fantastic. Staff is lovely from house keeping, George from the front desk and even the lady’s in the buffet area. Amazing team you have. The tv cable was static on both sides on different channels and that I wasn’t able to airplay my phone or even connect to my account with different networks.
• Lynne (10/5): Would return - Facilities, clean, location & very helpful staff Bed wasn’t the most comfortable but that’s a personal opinion
• Katie (9/5): More than enough room in our suite, breakfast was a bonus, and we felt very comfortable at our stay. - Breakfast was great. The pool was nice for the kids, a little cold though. Everything was great. The only thing that we thought was a little off was the kitchen sink had a very strange smell coming from it.
• JUAN D (8/5): We lost a backpack our first day in the shuttle from a universal to the hotel, and we didn’t feel supported by the staf - Location Not Cleaning the room our second day
• Kaitlyn (10/5): -
• Chew Lee (7/5): Good Location and well-designed property - Good location, close to Universal Studio. It could be confusing to be getting to Hyatt House and Hyatt Place as they are just 2 mins away, just be aware of this.
• Min Jae (9/5): -
• Marie (10/5): I would stay here every time - Clean, has shuttle services, rooms equipped with pots and silverware, chrome caster Nothing
• Henrietta (10/5): -
• Piper (7/5): Perfect for what we needed - Very clean and easy Food wasn’t great.
• T4562OYpaiges (10/5): Perfect Place - Hotel and facilities were amazing. The room was large with a nice little kitchen and large seating area. The breakfast was good and the pool and bar area were great for relaxing after a day at the parks. I would highly recommend.
• Lidia (10/5): My family of 4 had a great stay, we enjoyed the breakfast, then pool and the convenient location and shuttle services to - Location to the parks and amenities such as the pool and continental breakfast
• Miguel (10/5): - la habitación muy amplia un trabajador de la recepción un poco asqueroso ya que no hizo ni el mínimo esfuerzo en ayudar los demás súper majos y otro pero que pondría el desayuno por las mañanas súper limitado podría más variedad
• jakewV7585DU (10/5): Wow, 10 out of 10! - Hyatt House was such a perfect place to stay! Within our budget, great breakfast, clean and modern rooms, walking distance to Universal Studios and shuttle service when you are done trekking around the parks, plenty of options and amenities! Our family really enjoyed our stay and the service we received was top notch. Thanks again Hyatt House! We look forward to staying there again in the future, as this is going to be our choice hotel whenever we are in the Orlando Florida area
• TravelingGirl333 (10/5): Great experience! - Great experience! The Hyatt House has a great looking lobby that looks new. They rooms are in great condition as well. The front desk staff could not have been nicer from check-in to check-out. George especially made checking in a breeze. Great Globalist perks! I was upgraded to a huge one bedroom suite. Highly recommend this hotel if you’re coming to Disney or Universal!
• Pascal (8/5): -
• Alejandra (10/5): -
• Tracy (10/5): - Facility and our room was large and clean. Plenty of room for family of 4 or 5 to share a room. Continental breakfast was stocked and changed up warm offerings every couple of days. They had a small restaurant and bar on site for lunch and dinner. Since it was April, the kids enjoyed the heated pool . Close proximity to Universal and the front desk and food staff made it a great stay.
• Paige (10/5): - Great place, nice size rooms and fun pool, bar and restaurant area. Walking distance to Universal or you can take their shuttle. I would stay again.
• BRAVO (10/5): -
• AMAL (10/5): -
• Gabriel Isaac (8/5): - Excelent location Furnitures were old at the room
• Lidor Haim (1/5): - Location 10 mins from universal studius We arrived for two short nights. On the first morning, we went out for a walk, and when we returned, we were surprised to find that the room had not been cleaned and no towels were provided. We checked with the reception, and they told us that according to their policy, housekeeping service is only provided starting from the second night. On the second day, the cleaner came in and only made the bed but again did not provide towels. We ended up drying ourselves with face towels because we only realized this after finishing our shower. In summary, it was an embarrassing and humiliating experience
• Vikram (8/5): -
• Petr (9/5): Standard modern clean hotel with simple breakfast - Standard modern clean hotel with simple breakfast Nothing bad or amazing, you get exactly what is advertised.
• Christian (10/5): -
• Mandie (10/5): -
• C-town77 (10/5): Had some issues, but the customer service made the difference! - This hotel is the definition of great customer service. Every single person I encountered here was not only polite, but extremely friendly. We checked in and had a wonderful person do the check in quickly and did early check in. We got upstairs and planned to go swimming at our universal hotel we just left-we can use the pool all day. We got changed, went to leave…and our hotel room door wouldn’t open! I called down to the front and they sent maintenance up. The only persons name I remember was Brian, who helped fix the lock. We left to go to the pool. That night, we slept great-room is big, nice, well appointed and quiet. The towels were much better than universals. Next morning we wake up and our AC wasn’t working. Maintenance came up again, and two guys come up-not sure their names, but they both were from ny/nj area, had glasses, and were great! They moved a new AC unit in our room in amazingly fast timing. One was the chief engineer, as i heard his title mentioned. The other one, who was installing the AC was delightful. I have to be honest, after these two experiences, i would normally have found a new hotel! But i stayed due to the great customer service.
• Daszka i Wojti (10/5): Świetny hotel z bezproblemowym dojazdem do Universal Studios - Ogromny pokój, świetny dla rodziny 2+2. Dobrze wyposażony aneks kuchenny, świetna lokalizacja, blisko Universal Studios i bezpośredni dojazd do Universal Studios darmowym shutlle busem. Duży parking z wieloma miejscami gdzie łatwo zaparkować nawet ogromnego Jeepa Wagoneer. Śniadanie jest dość ograniczone szczególnie dla osób z nietolerancjami i alergiami
• Sean (10/5): -
• shemazar (4/5): Awful rooms; avoid - Room was awful. Cleanliness/sanitization needs work. The sofa bed was gross. We tried to use it but decided against it. The carpeted floor felt wet/moist. The shower had mold. $25/night to park in Orlando is outrageous.
• Juan (9/5): Buena opción para Universal - Muy buen desayuno, habitación muy cómoda, vas caminando a Universal. Estuve solo un día, no lo pude disfrutar demasiado Todo ok
• Tiffany (10/5): - Buenas instalaciones, rico desayuno, personal muy amable.
• Patiuska (9/5): Vale la pena al 100% - La atención fue muy cálida por parte de todo el personal. Incluye un desayuno bastante bueno y la ubicación es muy buena.
• Dianelis (10/5): -
• DavidRoseBDA (8/5): Fantastic Front Desk staff - Hotel Location is wonderful, rooms were OK- large and the connecting rooms were perfect as we are a multigenerational family that travels together. Rooms were clean "enough" check in time was 3 and at 3:30 still no rooms, we came off a disney cruise ( 11am) needless to say we were tired and frustrated. HOWEVER the staff at front desk turned our mood around and made such a big difference. thus the Good rating.
• Daniel (7/5): - La ubicación es lo mejor del hotel. Me quedé 3 días y nunca hicieron limpieza de la habitación.
• Kristian (9/5): - Meget tæt på Universal Studios, store og behagelige værelser, og generel høj standard.
• Caroline (10/5): - La atención del.personal - recepción y el área de la comida y las limpieza Puede mejorar el.desayuno, añadiendo variedad de quesos, jamones y bacon

Photos