Casas Pepe Apartments & Spa- Adults Only

Location: Avenida de Bonn, 1, Playa del Ingles, es

Star Rating: 2 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Health or beauty spa nearby
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Terrace
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Hot tub/Jacuzzi
• Car hire
• Sauna
• Massage services
• Packed lunches
• Solarium
• Hammam
• Shuttle service (additional charge)
• Wheelchair accessible
• Heated pool
• Adult only
• Public Bath
• Outdoor furniture
• Coffee Shop on site
• Shallow end
• Fence around pool
• Steam room
• Fire extinguishers
• Invoice provided
• Smoke alarms
• CCTV outside property
• Key card access
• ATM/banking
• Television in common areas
• Express check-in
• Free wired internet
• Snack bar/deli
• Golfing on site
• Scuba diving on site
• Tennis lessons on site
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Beach umbrellas
• Free pool cabanas
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Pool waterfall
• Exercise/lap pool
• Japanese garden
• Secured parking
• Golf cart
• Fishing nearby
• Health or beauty spa nearby
• Horse riding nearby
• Swimming nearby
• Beach club nearby (surcharge)
• Beach toys
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Junior Suite, 2 Bedrooms, Kitchen, Ground Floor

  1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

  646-sq-foot individually decorated room, located on the ground floor, furnished balcony/patio

  
  

  Layout - 2 bedrooms, living room, and sitting area

  Entertainment - 30-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Safe, double sofa bed, and iron/ironing board

  Comfort - Air conditioning

  Accessibility - Tile flooring in room

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Furnished balcony or patio
  • Separate bedroom
  • Bedsheets provided
  • Smart TV
  • Freezer
  • Location - ground floor

• Apartment, 1 Bedroom, Terrace

  2 Twin Beds and 1 Double Sofa Bed OR 1 Double Sofa Bed and 1 Double Bed

  35.6-sq-foot individually decorated room with a furnished balcony/patio

  
  

  Layout - Bedroom and sitting area

  Entertainment - 30-inch flat-screen TV with satellite channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

  Sleep - Premium bedding, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, shower, a hair dryer, and towels

  Practical - Safe, double sofa bed, and iron/ironing board

  Comfort - Air conditioning

  Accessibility - Wheelchair accessible

  Need to Know - Limited housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Tile/marble floor
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Terrace
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Wheelchair accessible
  • Premium bedding
  • Separate sitting area
  • Blackout drapes/curtains
  • Furnished balcony or patio
  • Separate bedroom
  • Bedsheets provided
  • Smart TV
  • Freezer

• Junior Suite with Terrace

  Located on the ground floor, this spacious suite has a private terrace. It features modern décor, and includes a stovetop, electric kettle, and toaster.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Dishwasher
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Additional toilet
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor furniture
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Shower chair
  • Heated pool
  • Pool towels
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Apartment - Ground Floor

  This apartment features a tile/marble floor and seating area.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Mosquito net
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Entire unit located on ground floor
  • Semi-detached
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Apartment with Side Sea View

  This apartment has a kitchenware, microwave and sofa.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Superior Apartment with Balcony

  This apartment features, sofa and microwave.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Kitchenette
  • Refrigerator
  • Toilet
  • Microwave
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Private entrance
  • Sofa
  • Dining area
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Upper floors accessible by stairs only
  • Semi-detached
  • Private apartment in building
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Body soap
  • Smoke alarm
  • Fire extinguisher
  • Key card access

• Standard Apartment

  Featuring a private entrance, this air-conditioned apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. Boasting a terrace with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Toilet
  • Private bathroom
  • Private entrance
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Coffee machine
  • Terrace
  • Linen
  • Outdoor dining area
  • Drying rack for clothing
  • Toilet paper
  • Sofa bed
  • Heated pool
  • Pool towels
  • Body soap

Guest Reviews

• Anitra (9/5): -
• Thomas (10/5): - Perfekte Lage; sehr sauber und sehr freundliches personal; Frühstückbuffet toll !
• Andrea (9/5): -
• borja (9/5): -
• IÑIGO (10/5): - Muy buena ubicacion muy cerca de la playa pero en un entorno tranquilo. A destacar el desayuno y la amabiidad del personal, tanto en el servicio del desayuno como de la limpieza. Se puede aparcar sin problemas. Nada
• María Candelaria (9/5): Buena experiencia - La tranquilidad, la ubicación y estaba bien equipado y limpio. Agradable
• Ignacio (8/5): - El desayuno era excelente y el personal muy amable, sobre todo las camareras y cocineras. La temperatura del agua de la piscina estaba baja.
• Gustavo José (9/5): Tranquilidad y relax en ubicación excelente y trato increíblemente amable - Muy tranquilo, ubicación, instalaciones muy bien cuidadas y el trato excelente del personal.
• Jörg (8/5): -
• Alan Adair (9/5): -
• Davide (10/5): Consigliato - La colazione
• Nils Erik (8/5): Fin plass, blide renholdere, men administrasjonen trenger å oppføre seg bedre. - Flott beliggenhet og fine rom Halvsur betjening i bookingen.
• Lars (6/5): Nogenlunde, men dårlig wifi på værelset trækker meget ned - Lækker tagterrasse til solbadning, god rengøring af lejligheden Wifi var virkelig dårlig i lejligheden og på terrassen tilhørende lejligheden. Vi klagede over manglende signal, men der blev ikke gjort noget ved det.
• Mathilde (9/5): Prima en fijne plek! - Appartement ruim, heel schoon, aardige schoonmaaksters, makkelijk bereikbaar Ontbijt was lekker maar we vonden t restaurant weinig uitnodigend. Horeca op park zowiezo minimaal en niet uitnodigend
• Wilhelm (9/5): -
• Iris (8/5): Comfortabel - Goede ligging. Mooi complex. Uitstekend ontbijt. Goed, leuk personeel
• stucki (9/5): -
• Thomas (9/5): - Struttura molto bella ed accogliente
• Federico (6/5): - Rapporto qualità prezzo pessimo. 200 euro a notte eccessivo
• Oskar (10/5): -
• Candida Ramunni (9/5): È stata una bella vacanza.soleggiata e rilassante - L' appuntamento per una coppia è grande abbastanza.C era tutto il necessario per cucinare e viverci.Ogni due giorni venivano a pulire e cambiare gli asciugamani.Hai accesso alla spa due volte a settimana gratuitamente.Piccola ma quanto basta x rilassarsi.É situato a pochi metri dal mare e dal centro.Cé un parcheggio pubblico gratuito.La colazione è super !Dal dolce al salato, prodotti freschi,vari e a chilometro 0. Mi è dispiaciuto che abbiamo voluto farci un piccolo panino per il viaggio e il personale è venuta a richiamarmi per dirmi che dovevo restituire i panini.
• Turid (8/5): -
• rene (5/5): The cleaning of the apartment was excellent by a friendly lady. - The location was good. The water in the spa massage pool was rather cold. At breakfast, the lady doing the eggs, was annoyed every day and told me off when I asked for a plain omelette, she said in a hight rude voice “ can’t you eat the scrambled eggs at the buffet, it is made of the same thing ”. It was a very unpleasant and upsetting experience.
• Tracy (8/5): Lovely adult only break with a chilled vibe - It was very clean & chilled. Restaurant staff great & breakfast excellent. Spa fab The reception staff were a bit frosty & not particularly welcoming. This could have really helped with the overall experience.
• Cezar (6/5): -
• Rosa (8/5): - Die Lage und das Frühstück Das Zimmer könnte renoviert werden. Das Badezimmer und vor allem die Dusche war sehr klein. Mein Mann hatte kaum Platz zum duschen. Die Armatur war sehr lose und lottrig.
• Anna (8/5): -
• Hendrik (8/5): Üleüldiselt hea koht peatumiseks kui puhkus kestab nädala. - Hommikusöök, puudus tänavamüra, rand lähedal, kauplused ja muud strateegilised asutused jalutuskäigu kaugusel. Vajadusel saab kööginurgas ise süüa valmistada, kui ei soovi kogu aeg väljas süüa. Siseuksed võiks välja vahetada, ei saa vaikselt liikuda kui teised pereliikmed magavad, kriuksuvad kõvasti või on paisunud.
• Immi (7/5): -
• Bernard (7/5): Nicht schlecht wenn über alles hinweggesehen wird, doch ich denke, das wars - Lage und Frühstück waren gut, ruhig in der Nacht Sanitäranlagen sind renovationsbedürftig, zu wenig Wasserdruck beim spühlen, teilweise musste 4 mal gespühlt werden bis das Geschäft nicht mehr sichtbar war. WC Papier dart nicht benutz werden, muss in den Kübel. Jedes mal mit Waschplätz den Hintern putzen. Wie in der Steinzeit. Oekologisch ein reiner Irrwirtz. Bei der Ankunft mussten wir 45 Minuten auf die Dame am Empfang warten obwohl als Info stand „ Bin in 30 Minuten wieder hier“ Fazit „Sowas geht gar nicht“
• Hosseini (10/5): - Staff, clean, breakfast, location
• Isabelle (8/5): Ist zu empfehlen. - Lage perfekt, Nettes Personal, gutes Frühstück. Alles ok
• Mary (8/5): -
• Simon (9/5): Very good. We will be returning next year. - Hotel was quiet, facilities were good and the location was perfect. We did not use the breakfast as the kitchen in the apartment was good and had everything we needed to cook meals. The only thing that would have been good would be a bar in the hotel.
• Martina (9/5): -
• Tim (8/5): -
• francesco (9/5): -
• Jenny Hestnes (9/5): -
• Jekaterina (9/5): -
• Mario (4/5): -
• Hirvo (9/5): -
• Roggeveen (9/5): - Ligging is top! Spa
• Jennifer (8/5): Really enjoyed my stay at Casas Pepe, great location close to the beach & restaurant’s. Quiet & easy - Buffet breakfast was ideal, plenty of food good scrambled eggs & bacon & coffee was my choice.
• Andreas (10/5): - Casas Pepe Apartments offer a great location just about 50 meters from the beach, with plenty of restaurants, cafés, and shops right around the corner. Everything you need is within easy walking distance, making it very convenient and relaxing. Staying here in December was especially pleasant – calm, comfortable, and not overcrowded. I can imagine that in summer it gets much busier, but outside peak season it’s an excellent place to enjoy Gran Canaria.
• Anja (9/5): - Traumhafte Lage direkt an den Dünen von Maspalomas. Frühstück ist wirklich erstklassig. Hab ich in Spanien selten so erlebt. Lecker!! Alles in allem sehr empfehlenswert.
• Hannes (10/5): - Rauhallinen hotelli, hyvä sijainti, hyvä aamupala
• Martin1410 (10/5): Ons verblijf; welkom, erg schoon, rustig en erg vriendelijk schoonmakers en personeel in keuken - De info was helder , welkom en klantvriendelijk.
• daniel (9/5): komme gerne wieder einfach nicht im Zimmer 6 - Hotel Lage ist Top Frühstück auch Top Mein Zimmer 6 ist neben dem Restaurant sehr laut und ab 6 Uhr morgens unmöglich zu schlafen. Spa ist nur an einem Tag pro Woche Witz des Tages!
• Matthew (7/5): - Great location. Nice pool area. WiFi didn’t work and the aircon was only on for a short time each day with no control.
• Aurélien (7/5): - Le petit déjeuner L'emplacement, la literie
• Sif (8/5): -
• Belpane (8/5): - Tutto ad eccezione del servizio aria condizionata non disponibile a novembre Servizio aria condizionata non attivo a novembre nonostante 30 gradini giorno. Ho chiesto disponibilità per attivazione dato che lavoravo in smart working ma mi è stata negata
• Vanessa (5/5): - La situation et la propreté. La chambre attribuée par Booking. C’était celle qui était située près d’un bâtiment en travaux + à côté d’un système de chaudière qui tourne 24h/24.
• Anikó (10/5): Itt igazán jól lehet pihenni, vissza szeretnék még menni. - Fantasztikus jó az elhelyezkedése, a reggeli nagyon jó volt. Az udvar, a növényzet, a reggeli, a tisztaság, a precíz odafigyelés kiemelkedően magas színvonalú. Nagyon jó ötlet a kicsekkolás után későn hazautazók részére, az udvar területén található ingyenesen biztosított tágas, tiszta fürdőszoba törölközővel, tusfürdővel. A klíma használata. Arról nem tájékoztattak, hogy a klíma használata korlátozva van. Nem mi, a vendég határozzuk meg, hanem automatikusan a szállásadó. 13,45-től megy a klíma 3/4 4-ig, majd este 3/4 10-től- hajnal negyed 4-ig. Ez az egy kellemetlen dolog volt, más minden nagyon rendben volt. Napközben klíma használata nélkül nem igen lehetett az apartmanban maradni, mert nagyon meleg volt. Ezt viszont kompenzálta a medence, és minden kényelemmel ellátott udvar.
• Monika (10/5): Sehr empfehlenswert, immer wieder gerne! - Ganz tolle, gepflegte Anlage. Sehr sauber. Super Frühstücksbuffet, sehr abwechslungsreich, jeden Tag neues Angebot. Wunschlos glücklich!
• Björn (8/5): -
• Bergelt (10/5): -
• Leon (7/5): - Bedden en uitzicht van de kamer op zee Stank in de badkamer. En niet alles was even schoon in de badkamer.
• JULIE (10/5): Love our stay looking to com next yr - Clean and comfortable Nothing
• Magnea Dröfn (8/5): -
• CARLOS (10/5): -
• Oliver Glaser (10/5): - Hotelanlage sehr sauber, sehr schöne SPA Möglichkeiten. Ausgezeichnetes Frühstück. Nahe zum Strand.
• Roel (9/5): -
• Florin (10/5): -
• Davor (9/5): -
• Paul (7/5): Goed, met wel wat kanttekeningen waardoor het niet super is - Locatie dicht bij strand en bij sommige winkelcentra. (Nu we de plaats beter hebben verkend zou onze voorkeur meer uitgaan naar het nieuwere aangrenzende plaatse Maspalomas; Play des Ingles is eigenlijk een beetje uitgeleefd allemaal wat.ouder en in de winkelcentra weinig levendigheid en behoorlijke leegstand.) Goed ontbijt met veel keuze en elke dag paar nieuwe dingen. Hulpvaardig personeel. Nette schoonmaak door vriendelijke dames. Appartement heeft alles in de basis. Buitenzijde met paar ligbedden en ook aan het pad fijne ligbedden. Mooie uitstraling! Mooi zwembad met diverse plaatsen met ligbedden. Hoewel niet gebruik van gemaakt: voldoende te bestellen aan de bar voor redelijke prijzen. Bedenk wel dat de bar binnen is en van 11 tot 17.00 geopend. Verwacht geen gezellige en levendige bar aan het zwembad. Rustig complex, vooral ook omdat het adults-only is. Rustige en mooi opgezette spa. Airco is maar beperkt te gebruiken tussen 12.00 en 16.00 en 20.00 en 04.00. Zou goed zijn als men dit op de website vermeldt. Je komt na een lange reisdag einde dag aan en dan heb je geen koeling in appartement en receptie is dicht na 17.00 uur. We wilden eigenlijk wat vaker koken in het appartement maar dat nodigt niet uit rond (Nederlandse) etenstijd als de airco niet werkt. Ook op de dag van vertrek sta je in een niet gekoeld appartement je koffers in te pakken. Personeel aan de receptie niet erg klantvriendelijk. Bijvoorbeeld zo wilde een echtpaar op de dag van vertrek wat langer in het huisje blijven maar dat kon niet, terwijl de andere gasten pas laat in de avond arriveerden en er bovendien voldoende andere appartementen leeg stonden. De toegang tot de spa is zeer beperkt. Per 1 week verblijf mag je 1 uur in de spa, bovendien heeft men het tijdstip al voor je ingepland. Dit staat onduidelijk uitgelegd (ik las dat je vanaf 1 week verblijf je elke dag een uur zou mogen). De "natte" sauna was defect en blijkbaar lukte dat niet om die tijdens ons verblijf van 17 dagen te repareren. Dus voor ons verblijf van 17 dagen hebben we 2x1uur toegang tot de spa en sauna gehad. De douche in het appartement is erg klein. Bovendien bleef het deurtje niet dicht zitten zodat je eigenlijk nog minder ruimte had.
• Francisco (8/5): Hotel sossegado com Staff simpático, limpo e com espaços circundantes cuidados - Excelente localização, face à proximidade da praia e ao sossego noturno Da marcação do dia para poder usufruir do SPA
• ELISA ISABEL (10/5): Estancia estupenda - Limpieza de las instalaciones, mucha tranquilidad, desayuno variado, localización, amabilidad del personal - son todos encantadores - Sin duda, repetiremos. No hubo nada que no me gustara
• Daniel (9/5): -
• Citrano Savoldelli (9/5): -
• Julien (10/5): - Séjour très agréable Le petit déjeuner est très bien, avec des produits locaux. L’établissement est très calme, la piscine parfaite et la plage à quelques minutes à pied de marche avec les dunes
• Isabel (10/5): Volvería una y mil veces mas a spa casas pepe sin dudarlo - Muy trankilo que era lo que buscaba sin niños el trato tanto del personal como clientes muy agradable vamos que volvería a repetir👌 No hay nada que pueda decir que no me haya gustado todo muy bien la comida excelente todos los días ponían variedad y muy limpio el spa también maraviyoso 👌
• Burak (8/5): -
• Noelia (9/5): Paz - Estuvimos muy bien, el personal del comedor muy atentas y agradables. El apartamento amplio y cómodo. Muy muy tranquilo. Gracias, volveremos. Mejoraría la calidad de los colchones y del sofá cama que es de muelles y para adultos son incómodos.
• Tamás (10/5): -
• Patrice (6/5): Appart-hotel bien ubicado - Los apartamentos son amplios y espaciosos, bien equipados y limpios (limpieza 1 vez cada 2 días). Desayuno variado y de buena calidad. Espacio de piscina agradable, bien diseñado. Puntos negativos: La sala de gimnasio solo está disponible con cita previa, al igual que el SPA, que solo estuvo abierto una vez durante nuestro stay de 7 noches y con un horario impuesto solo para acceder al hammam y sauna. Por otro lado, hubo un mayor problema de seguridad y falta de servicio al cliente: el código de las puertas de la calle era visible en el cristal de la recepción desde la calle. No había servicio para los clientes en caso de emergencia (por ejemplo, si se perdían, robaban o olvidaban las tarjetas de acceso al apartamento). Número de emergencia de la responsable hasta las 21h y de la empresa de seguridad después de las 21h sin ninguna solución propuesta ni ayuda. Y lo que es aún más grave, un problema de seguridad importante: - Logramos entrar en nuestra habitación deslizando una tarjeta de crédito sin forzarla. ¡Imaginen si fueran ladrones!
• Gomes Carvalho (9/5): - Relação preço, qualidade. Proximidade à praia. 1 barata no wc
• Jennifer (6/5): - Positiv - schön gestaltete Anlage, schön bepflanzt, gepflegt und weitläufig - Großer Pool, mit Whirlpool (leider sehr kaltes Wasser) und Sonnenliegen im flachen Wasser - ausreichend Liegen und Sonnenschirme vorhanden - separate Sonnenterrasse - Zimmer ausreichend groß, ideal ausgestattet und mit Balkon - Frühstück jeden Morgen ist absolut überragend und lecker - Servicekräfte und Angestellte im Restaurant sind sehr nett und freundlich - Es gibt eine Bar für Cocktails und man kann auch mittags im Restaurant essen Negativ - Aufpreis der Zimmer an der vordersten Seite zum Meer lohnt sich nicht, da man erstens keinen Meerblick hat und es zweitens an der einen Seite sehr laut durch die Klimanlage des Restaurants ist. Wir hatten Zimmer 16 im ersten Stock und konnten den Horizont grade so sehen, aber es war so laut, man konnte den Balkon nicht genießen. Ganz oben die Zimmer haben sehr guten Meerblick, allerdings, je näher am Restaurant, desto lauter die Klimaanlage des Selbigen... der Aufpreis lohnt sich also nur wenn man Glück hat - Angestellte an der Rezeption sind nicht hilfsbereit, unfreundlich und sehr unflexibel, wenn es darum geht länger in den Zimmern zu bleiben oder aber sein Zimmer wechseln zu wollen. Da wir über Expedia gebucht haben, ich vermute das ist der Grund, konnten wir kein anderes Zimmer haben, obwohl wir in den zehn Tagen Aufenthalt sehr oft und dauerhaft leerstehende Appartements gesehen haben.
• Kristín (7/5): Good - The garden and the balcony Opening hours of the lobby.
• Claire (9/5): Superb - We had a ground floor appt by the pool. It was clean,comfortable and well equipped with a good outdoor area with loungers and table. It was quiet and relaxing and the pool was lovely. The breakfast was great, there was a very empty roof terrace overlooking the sea for sunbathing. Access to the spa and gym. The location was great with bars, restaurants, supermarket and bus stop nearby. The price was a bit more than expected.
• Ramananda (8/5): Very good -
• Jerzy (10/5): Maspalomas is the best! - Ocean view, vicinity to the promenade along the shore —-
• Alan (10/5): - This was a very clean, comfortable, quiet and well equipped apartment. The facilities are fine with a good pool and area around it. The breakfast was fine. We slept very well and would be happy to stay there again. We had a few minor grouses: It is good that there is a safe in the apartment but it was mean to charge for it even if the charge was small. It was not possible to use the exercise room after 4pm. The absence of any laundry facility on the site for those with short stays.
• Roger (10/5): Amazing value and brilliant quality - This is by far the best 2* hotel I've ever stayed in. In most respects it was better than many 4* hotels. Daily cleaning, amazing buffet breakfast, spotless public areas, great pool and fantastic location. The spa is understandably extra but only open one day a week when we visited
• Verified traveler (10/5): Góð og róleg dvöl. - Mjög góð dvöl. Íbúðin virkilega fín, frábær þrif og viðmót starfsfólks einstaklega vinalegt og glaðlegt. Rúmin þægileg. Rólegt og gott umhverfi með afgirtum sundlaugargarði. Fín staðsetning.
• Stephen (7/5): Enjoyable but shame about problems stated, mostly the drains smell and the rudeness on the help line. For those reasons - All the public areas were spotlessly clean and majority of staff very friendly and pleasant. Great location and lovely sea view from sea view apartment. One early evening, around 6pm after paying for a good massage at the property we rung the out of hours helpline as reception closes at 5pm as we had no hot water for a shower to wash off the massage oils and go out for the evening. Was answered by a very rude lady who just said she wasn’t in the area and couldn’t help then when I went to speak further had the phone put down on me, on trying to ring back my call was cut off. So had to shower in cold water. There was also a bad drains smell in the bathroom a lot of the time, they provide a plastic cover to put over the shower waste but doesn’t stop the smell which was quite strong at times.
• Palle (8/5): Lovely apartments, great breakfast, no children and don't pay extra for partial seaview! - Nice clean flat and in walking distance to beach and Yumbo Center. Next to promenade. Very quiet with nice pool area and always sunbeds available. Fantastic breakfast buffet and very friendly staff in the breakfast restaurant. The GYM is only open during the day and no possibility to use in the morning and evenings, doesnt make sense! We had booked the very best category apartment with partial seaview and was given an apartment (16) in a corner on the first floor and to be honest the view was not worth paying extra for. Only rooms on the second floor have good views, so when booking demand one of the following rooms: 21, 22, 23, 24, 25 and 26.
• Dorota (9/5): Superb - Perfect place to stay. Close to the beach, restaurants and shops. Very good breakfasts. We had an apartment on the ground, and it was slightly humid.
• Caitriona (10/5): Fabulous location, modern clean apartment in a perfect location - Loved the location, very central to lots of lovely restaurants, bars and right beside the beach. The apartment was large and the contents were well thought out. We actually could see the sun rising from our bed in the room! The breakfast was typically Canarian, fresh, tasty and lots of choice. Washed down with a nice bubbly! Nothing
• Felix (8/5): Great stay! - Great aparthotel, great location in Playa del Ingles. Friendly staff particularly at the restaurant, good restaurant and breakfast, quiet place with mostly elderly clientele. The minus would be the indoor spa, which you only had a booked access for 1 hr during each stay. It wasn’t that fancy and I don’t quite understand why it couldn’t be open at all times. Outdoor pool was cold, which in the summer is probably refreshing. Not so much in January perhaps. Apartments were huge with nice balcony, the beds were a little hard. All in all a good experience, would come back!
• Verified traveler (6/5): 1 week stay - Casa Pepe has a wonderful breakfast buffet with good selections changing every day. Spacious, modern and comfortable outdoor area by the pool. I arrived one hour after the check-in started. A little note between the gate and the code box, saying the reception was closed. It literally said, for those checking in today, here is the code for the gate, and follow the instructions on the reception door after. Very easy to get in. The note on the door had my name, which apartment and that the keys were already put inside. This didnt feel safe at all, and anyone could have entered the hotel this way. The morning after, I went to the reception to physically check-in. Grumpy receptionist, not friendly ot smiling, only asked to see my passport. I didn't feel welcome here. She offered me to to rent the safe in the bedroom, for €15 pr week. The apartment itself is simple and keeps an average standard. Theres a note in the bathroom saying that towels are only changed once pr week, which was not communicated upon arrival. Air-condition didnt work. Kitchen is small and has a very basic selection of tools. Everything inside the cabinets were NOT CLEAN, very fatty and dusty. I did not find it inviting to cook here at all. Theres also a tiny note on the kitchen wall, that the dishes is only being cleaned by the housekeeping at the end of the stay. This also wasnt communicated before. Clearly, Casa Pepe, has several things to improve to make the guest satisfaction better.
• Hans (10/5): - Die Unterkunft liegt sehr zentral in Maspalomas. Strand, Strandpromenade mit Gastronomie, Supermarkt, Bushaltestelle sowie Einkaufscenter... Alles fußläufig erreichbar. Die sehr schöne und saubere Anlage verfügt über ein Spa, Pool und Sonnenterrassen. Der Flughafentransfer wird auf Anfrage organisiert. Vom gräumigen Zimmer/Wohnung mit kleiner Küche und großem Balkon, könnten wir den Sonnenaufgang überm Meer beobachten. Heller und geräumiger Frühstücksraum mit sehr guter Auswahl auch an frischem Obst. Es kann im Außenbereich gefrühstückt werden. Alles in allem sehr empfehlenswert!
• Mārtiņš (10/5): Perfect location- good price/value - Very good location, breakfast was good and changed daily, perfect parking for car-there was always free space for parking near our apartement. The only downside was lack of A/C and fresh air,but it wasnt so bad- we were there in november so anyway temperature was ok outside.
• Jason (8/5): Very good -
• Tomislav (6/5): Great location, OK apartment - The location is really good and also having a kitchen is a big plus. The breakfast was OK, but nothing special. Everything feels a bit old and slightly unmaintained. In the photos it looks much better than it actually does in real life.
• Koen (8/5): Poor air conditioning, but otherwise a very nice stay - Perfect location, very close to the beach and shopping centres Yumbo and Cita. The apartments are spacious and equipped with a small kitchen (but with a large fridge). The breakfast buffet is fresh and delicious. We loved the different tortillas and fresh fruit. The breakfast and housekeeping staff are very friendly and helpful. BE AWARE OF THE AIR CONDITIONING POLICY DURING THE SUMMER SEASON. It is poorly mentioned in the small/fine print!! The hotel management programmed the air conditioning to function only for a few hours in the afternoon and evening. This is remarkable because we discovered that it is possible to set the air conditioning to high power and open all windows simultaneously and continuously during the day. Additionally, the old-fashioned kitchen has an old energy-consuming fridge and an old microwave installed (both already depreciated many years ago). It also contains about 20-year-old ceramic hobs (instead of modern and energy-saving induction plates).
• Volodymyr (10/5): - Nice quiet place. Easy accessible with a wide range of places to go. Close to the beach
• Paul (8/5): Very good - Very quiet and relaxing
• Jhonny (7/5): Could be better - I like the fact that its closed to all ! The swimming pool and the restaurant/ breakfast and the service were amazing . I didn’t like that it’s says that we have air conditioning but it’s controlled so you don’t have all day. I have had to leave the property as it was too hot to be there . From 3 to 8pm there is no air conditioning and after 4am is well. In hot times I don’t recommend to stay there. Didn’t like Dianne attitude at the reception and the Spa. She doesn’t have good manners . Doesn’t know how to speak with customers. SPA only one hour per week and the day is chosen by them . The room where I stayed is very noisy as the laundry is next to it. The smells from laundry comes through the window and not good when you have migraines.I asked to move but had to pay extra £40. Was there all week and it was never sorted . Restaurant the girls work so hard. Some Days they have only one staff and you can see that they are running bless them not even time to have a chat with us. They do their best to Smile and carry on with the hard work .to much for them . Good that customers help clean the tables. Bedroom the bed lights you have to get up to switch off and only one lamp working. Shower it’s hard to have a shower as the water changes alone to very hot to cold.
• Valvematic (6/5): Pleasant - Apartments and premises around were clean. All staff are very kind all the time, except receptionist. We paid for apartment with air conditioning. Upon our arrival we noticed thar air conditioning doesn't working very often. We repeatedly discussed this issue with reception and we found out that A/C is working only few hours per day which was terrible especially during the night when it switched off around 4:00. Of course you can't find out this restriction anywhere during the booking process. So what will be next ? Tap water will be leaking also only few hours per day ?

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