Al Thuraya Hotel Amman

Location: Haneen bin Is-Haq, Amman, Amman, 111194, Amman, JO

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 12:00 PM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• 24-hour front desk
• Luggage storage
• Designated smoking area
• Concierge service
• Elevator
• Breakfast available (surcharge)
• Safe-deposit box at front desk
• Multilingual staff
• Free newspapers in lobby
• Free wired internet
• Wheelchair accessible parking
• 24-hour business center
• Free self parking
• Airport transportation - pickup (surcharge)
• Banquet hall
• Wheelchair-accessible van parking

Rooms Available

• Junior Suite, 1 Bedroom

  3 Twin Beds OR 1 Double Bed

  Soundproofed room

  
  

  Layout - Living room, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom

• Family Suite, 2 Bedrooms

  4 Twin Beds

  Soundproofed room

  
  

  Layout - Living room, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom

• Double or Twin Room, Smoking, City View

  3 Twin Beds OR 1 Double Bed

  463-sq-foot room with city views

  
  

  Layout - Living room, dining area, and sitting area

  Internet - Free WiFi and wired internet access

  Entertainment - Satellite channels

  Food & Drink - Electric kettle, minibar (fees may apply), 24-hour room service, and free bottled water

  Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers

  Practical - Safe, free newspaper, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Accessibility - Wheelchair accessible

  Smoking And Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Minibar
  • Safety deposit box
  • TV
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Desk
  • Private bathroom
  • Slippers
  • Satellite channels
  • Electric kettle
  • Wardrobe or closet
  • Bidet
  • Bottle of water
  • Wheelchair accessible
  • Free newspaper
  • Daily housekeeping
  • Room service (24 hours)
  • Separate sitting area
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Separate bedroom
  • Smoking and Non-Smoking

Guest Reviews

• Abdulraouf (10/5): - استقبال الموظفين
• Sofan (10/5): مكان يستحق العودة مرة أخرى بكل تأكيد - جلسة رايقة، طعام لذيذ، ووقت يستحق التكرار كل شئ كان افضل ما يكون
• Alhbali (10/5): مكان ممتاز وهادئ والغرفة ممتازة ومريحة -
• امجد (7/5): -
• ماجد (1/5): لن تتكرر بحول الله - لا شيء يستحق الذكر التدفئة لا تعمل ، مستوى النظافة سيء
• Othman (8/5): -
• Abo Awad (7/5): - كل شيء جميل واشكر الطاقم الموظفين بالفندق ابتساماتهم تسبق اخلاقهم لاشيء 0
• Abu Farha (9/5): - Cleanliness and reception are excellent
• محمود (7/5): -
• سامي (10/5): كل شيء جميل - المكان حلو و الشباب عسل انصح بالاقامة كل شيء تمام
• محمود (10/5): Amazing stay! Clean rooms, friendly staff, and great location. Highly recommended. - الموقع بطل وقريب من كل شي (مطاعم، كافيهات، مواصلات). طاقم العمل بشوشين ويساعدوك بكل صدر رحب، خاصة موظفي الاستقبال. شكراً لكم على حسن الضيافة.
• محمود (10/5): من أنظف الفنادق اللي سكنت فيها. الاهتمام بالتفاصيل واضح، والسرير مريح جداً للنوم. - تجربة استثنائية بكل المقاييس! الفندق نظيف جداً، والموظفين في قمة الرقي والتعاون. الغرف واسعة ومريحة، والموقع استراتيجي قريب من كل الخدمات. أنصح به بشدة وسأكرر الزيارة بالتأكيد.
• Hamza (10/5): Great stay - Great location , great service and helpful staff , recommended for sure
• Dream (10/5): كانت تجربتي في الفندق ممتازة من جميع النواحي، شعرت وكأنني في بيتي. - كانت إقامتي في فندقكم تجربة مميزة للغاية. أعجبني حسن الاستقبال واهتمام الموظفين بالتفاصيل، الغرفة كانت مريحة ونظيفة، والإفطار متنوع ولذيذ. الأجواء مريحة والموقع ممتاز. شكرًا على الخدمة الرائعة، وأتطلع لزيارتكم مرة أخرى قريبًا. لا يوجد شيء لم يعجبني.
• لميا (10/5): -
• لميا (10/5): افضل مُعامله حصلت عليها - الأوتيل مره نظيف ومرتب والموظفين جدا مُحترمين ومتعاونين
• فارس (10/5): المكان ممتاز ونظيف، تعامل الموظفين راقي جداً وبخلوك ترتاح في المكان. السعر مقابل الخدمة يعتبر ممتاز. - للأمانة الفندق جداً جميل ومرتب. الغرف نظيفة والسرير مريح، وأهم شي الشباب في الاستقبال قمة في الاحترام وما قصروا معنا بأي شي طلبناه. الموقع حلو وقريب من الخدمات. تجربة موفقة وبنصح فيه.
• Fahad (10/5): -
• همس (10/5): - المكان جدا قريب من الخدمات وكل شي بيرفكت صراحه والنظافه واخلاق الموظفين اتمنى لهم المزيد من التقدم
• Atallh (9/5): - وسط المستشفيات
• Akram (10/5): -
• Guest (10/5): - The staff is excellent helpful perfect location Clean rooms and good breakfast çok guzel bir otel çok memnun kaldim
• محمود (10/5): فندق ممتاز، نظيف ومريح، والتعامل راقي. أنصح فيه وبقوة. - فندق نظيف ومرتب، الغرف مريحة وطاقم العمل متعاون جداً. الموقع ممتاز والتجربة بشكل عام رائعة، وأكيد بكرر الإقامة.
• Hassn (10/5): -
• Hassn (10/5): - الهدوء واستقبال الموظفين ممتاز عدم وجود قنوات تلفزيونية
• Salah (8/5): -
• Nahed (9/5): -
• رشيد (10/5): Lovely hotel with clean rooms and a good location. The staff were kind and professional. I definitel - I had a really great stay at this hotel. The room was clean and comfortable, the staff were friendly and always willing to help, and the location was very convenient. I would definitely stay here again and recommend it to others.
• فارس (10/5): الغرف كل الي بدك اياه فيها - والله ما قصرو كل ما احتجت لشغله بلبو ما شاء الله عليهم و المكان قريب من المستشفى
• محمود (10/5): ما رح تلاقي تعامل مثل هاد الفندق من اجمل الفنادق الي زرتها - الصراحه الفندق مرتب ما شاء الله و الخدمة الي عندهم غير و موقع الفندق ممتاز بجانب مستشفى التخصصي
• RABIA (10/5): - احسن اوتيل في عمان درجه اقتصاديه روعه روعه روعه
• sleman (9/5): -
• Naoya (8/5): -
• Rahaf (10/5): أجواء رائعة وخدمة مميزة جعلت إقامتي لا تُنسى. - كانت إقامتي في فندقكم تجربة جميلة ومريحة. أعجبني التنظيم والنظافة والاهتمام بأدق التفاصيل. الموظفون محترفون وابتسامتهم لا تفارقهم، والطعام لذيذ ومتنوّع. أشكركم على حسن الضيافة والخدمة المميزة، وأتمنى زيارتكم مرة أخرى قريبًا. أحببت كل شيء خلال إقامتي.
• Gg (10/5): رائع - المكان ممتاز، من أحسن الفنادق التي زرتها
• Night (10/5): كانت إقامتي رائعة وممتعة حقًا — شعرت بالراحة والاهتمام. - استمتعت كثيرًا بإقامتي في فندقكم. كل شيء كان رائعًا — الموظفون ودودون ومتعاونون، الغرفة نظيفة ومريحة، والإفطار لذيذ جدًا. الموقع ممتاز والخدمة فاقت توقعاتي. شكرًا لجعل إقامتي ممتعة، وسأعود بالتأكيد مرة أخرى كل شيء كان رائعًا
• يس (1/5): - انو قريب من المستشفى موظفين الفندق يدخنون بوجيهنا ومافي اي احترام + زرفال الباب من جوه مكسور+ الشبابيك ماتتقفل
• Ahmad (1/5): - لاشيء النظافه معدومه ولا يوجد فطور
• khalif (3/5): غطاء السرير ممزق والشراشف والمناشف قديمة وماتجدد وهو بالعموم فندق قديم -
• Abazed (5/5): - The only good thing was the location. Poor cleanliness, especially in the bathrooms. No coordination with Booking.com — staff even said it was strange my reservation came from there. TV and room phone didn’t work. No cleaning or towel changes for the entire stay. Very disappointing. Unfortunately, my experience was below expectations. • Overall cleanliness was poor, especially in the bathrooms. • There was no coordination with Booking.com, and upon arrival, the staff said it was strange that they had an ad on Booking, even though I booked through it. • The TV was not working, and the in-room phone to contact reception was also out of service. • During our entire stay, no cleaning was done in the room and no towels were changed. Overall, the stay was disappointing, and I would not recommend it unless there is a clear improvement in cleanliness and services.
• Nour (2/5): -
• Khuzama (1/5): تجربة سيئة جداً للأسف - الإدارة ضعيفه - اجبرونا ندفع ليله زياده بدون اي تصريح واضح و غير كذا طلبوا منا نلغي الحجز من الم -
• Jamal (8/5): Very good -
• Sardar (9/5): Superb -
• Sardar (9/5): Superb -
• Alia (4/5): Disappointing -
• Hussein (2/5): Very poor - The hotel been advertised as 4 star , There is no restaurant or breakfast available, even if you you want to pay there is no kitchen The property is very old need argent modernisation Bathroom and shower do not work, WiFi is very poor and I could say it doesn’t work at all
• Omar (1/5): Bad -
• Ramzi (10/5): - Great front desk staff. Helpful and friendly. Good space rooms. However mattress needs some updating away from spring box mattress type. Facilities are clean and quiet location.
• هديل (10/5): Exceptional -
• Mohammed (8/5): Very good -
• Mohammed (5/5): Passable -
• Orwa (8/5): Loved the room we got and totally is worth the price, I might consider coming back - Friendly staff The cushion smelled like cigarettes 🥺
• Sara (8/5): Getting comfort at a reasonable price - The room was spacious and fresh. The hotel was clean and the personnel helpful and polite. Towels are old and need to be replaced
• sourabh (6/5): - everything was good, room was nice , big and clean , however shower pressure was not strong , which meant me spending considerable amount of time just in shower, as water was just dripping, i suggest management repair the shower in the rooms where there is no pressure or fix it by other ways.
• Mohammed (10/5): Unique experience - All staff was hospitality. reception staff, specially Mohammed and Yasmin. The administration has also flexible with the guests requirements.
• Ahmed (8/5): Very good -
• Faisel (10/5): Exceptional -
• Lina (8/5): Very good - Size of room and locaition Nothing
• Stephen (6/5): Pleasant -
• Sami (7/5): Good - staff helpful fast reply and location good
• Yasir (10/5): Exceptional -
• Taha (10/5): Exceptional -
• Ebtissam (9/5): Superb -
• Eddy (1/5): I will never ever try it - nothing at all not professional stuff
• Omer (5/5): barely acceptable with wonderful reception - employees were really wonderful. very friendly.Hotel is very very old and poorly maintained. can be maximum 1-2 star. bed was comfortable. bathroom terrible. Tv was terrible but internet was great. Really a lot of ups and downs with this hotel. I wouldn’t recommend it unless they go big renovations old and poorly maintained.
• Mohammed (7/5): Good -
• Ezadin (7/5): Good -
• Omar (10/5): Exceptional -
• Shaher (10/5): Exceptional -
• Rami (6/5): Pleasant - WC not so perfekt
• Khaled (8/5): Very good -
• Verified traveler (6/5): - Personal som jobbar där är mycket trevliga och respektfulla. AC på boendet var mycket dåligt (funkar ej hela tiden) och har fel anmält det flera gånger men ägaren har ej fixat.
• kartikrs7777 (2/5): Not worth a star rating - The hotel is very shady. The rooms are dated and need serious renovation. The breakfast is absolutely pathetic and I am sure that they are serving leftovers. The room cleaning is a joke. I was about to step out and requested the cleaning man if he could come back in 5 mins. His answer was a very rude “NO”. So I allowed him to clean the room. He cleaned a suite room in literally 5 minutes. No sheets changed nor offered. The complimentary coffee and tea was not filled. The bathroom was not cleaned. The bed was not made. He just folded the comforter and that’s it. The towels were old and rough. The bathroom had stains all over the floor since check in. The room carpet was very dusty and I just could not stop sneezing. I was booked to stay for 4 nights and decided to cancel my booking and move out in 2 nights. The receptionists were helpful but there was not much they could help. I understand it was the month of Ramadan but if that’s the case, they might as well not take bookings. Please do not stay at this hotel. It’s not worth the 4 stars given to it.
• Verified traveler (6/5): - House keeping no professional, staff in front sisk very friendly. No shuttle to airport, location not in good place. Ac on heat eventhough first few days was hot could not turn Ac on because heat eas the only otion centrrally contolled by management indtead by room , mini ban very weak..Not enough hot complimentary drinks only 2 coffee drinks supplies.one time house keeping period should be 2 times i would rate it 3 stars not 4 stars. Overall acceptable
• Justyna (8/5): - We loved our beautiful spacious room. Bed was very comfortable. Receptionists speak very little English and it was difficult to communicate at times. Wifi was horribly slow. Ok lacation, not far from the city centre.
• DCJetsetter2011 (10/5): Great service from start to finish - This was my first visit to Amman, and the hospitality at the hotel was by far better than most places I have ever been. The staff was super friendly and helpful, and always had a smile. The hotel is a little dated, but the room was rather large and comfortable. It is located in a semi residential and commercial neighborhood. A large hospital is right down the street, with a small market, the hotel is within walking distance to a small shopping area with a few eateries. The closest ATM is located in the hospital. Getting around was easy thanks to Uber. I really had a nice peaceful stay here and enjoyed talking with the friendly staff. I would definitely stay here again.
• Padmini15 (4/5): Unhappy guests - Amman is an expensive city and we were at Al Thuraiya for 2 nights.They were unwilling to give us 3 bottles of water in spite of the room being of triple occupancy n were rude when we were unable to pay for our dinner with the local currency.. The stay has left a very bitter taste in such a beautiful city of Amman.
• DL224 (8/5): Nice hotel - The hotel staff is very kind and welcoming. I was offered a free upgrade to a suit. I had stayed there 1 night and found the location a remote when visiting the main touristy sites like the downtown and the Rainbow street. The room was clean and comfortable. One comment is the limited foreign channels, no CNN, no BBC, even no Al Jazeera English, yet plenty of local channels.
• petrosk780 (8/5): Just Great - Visited Amman for 4 days and stayed at Al Thuraya Hotel. Very comfortable and pleasure stay. The staff were keen to help and very friendly. The room was very clean and tidy. The location was ideal for me. The bathroom could use a small renovation but overall I am very happy I chose that hotel.
• hotelex99 (8/5): Had an enjoyable stay - The hotel was in the perfect location for us as it’s just a short walk from The Speciality Hospital. It’s in a quiet, residential area which is what we were looking for but may not suit everyone as no shops or restaurants in the immediate vicinity – although taxis are easy to get on the main road and very cheap. Spacious, clean and nicely decorated lobby. Staff are very friendly and helpful although the waiters in the coffee station in lobby and breakfast room need a lot of training – couple of very nice young guys who tried their best but couldn’t manage to make a decent cup of coffee nor knew the difference between sugar and saccharine. Rooms are decent size with comfortable beds although the wooden furniture was a bit knocked about and we had a few issues with TV needing tuning, bathroom door handle broken etc. Most problems were dealt with quickly although TVs really need to be replaced with flat screen models as they are very old. The AC in the entire hotel was down when we first checked in but they provided a fan which was adequate. Very nice that they upgraded us to a suite a couple of days later when ACs were fixed – on their own initiative as we didn’t ask for it. Most positive thing for me was the cleanliness – both rooms and public areas were very clean which was a huge relief after we moved there from a really filthy hotel we had the misfortune to check into when we first arrived in Amman. Does need to offer a lot more in the way of F&B especially as no restaurants close by. Breakfast is included but was provided in a very strange location (next to a small indoor pool) and seemed to be a very basic ala carte offering of cheese and bread which we opted out of – no buffet maybe due to low occupancy. They also need to offer mini bar service rather than the empty fridge that’s provided in rooms and no room service available which is very inconvenient. Overall we had a very nice stay and would stay there again in future
• mustafaMisurata (8/5): Beautiful hotel - Hotel Featured in central Amman, Jordan  Proximity to the center of the capital Beautiful hotel. Rooms and excellent service. Wonderful and reception There at the hotel. Breakfast, lunch and dinner There is also a cafe around the clock

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