The Ole-Ken Hotel
Location: West Road opposite Valley Hospital, Nakuru, ke
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation with Prime Location
State-of-the-Art Facilities: The Ole-Ken Hotel boasts a fitness center, sauna, and free WiFi throughout the property. Enjoy room service and unwind in the terrace after a day of exploration.
Culinary Delights: Start your day with a delicious breakfast offering buffet, continental, and Full English/Irish options. Indulge in diverse cuisines at the on-site restaurant, catering to various dietary preferences.
Convenient Services: Embrace comfort with well-appointed guest rooms featuring modern amenities. Explore the surrounding area with ease by opting for car hire, and take advantage of the 24-hour front desk services in English and Swahili.
Secure your stay at The Ole-Ken Hotel now for an unforgettable experience!
Policies
Check-in: 01:00 PM - 02:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Packed lunches
- Non-smoking throughout
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Coffee Shop on site
- Fruits
- Visual aids: Braille
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Game drive nearby
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Vegetarian menu options available
Rooms Available
-
Deluxe Double Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible double room has soundproof walls, a seating area with a flat-screen TV and a higher level toilet. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Suite
1 Double Bed OR 1 Twin Sofa Bed
205-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Braille signage
- Low-height counters/sink
-
Deluxe Single Room
1 Twin Bed OR 1 Large Twin Bed
200 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 1 (1 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Braille signage
- Low-height counters/sink
-
Family Suite
2 Twin Beds
205-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- No cribs (infant beds)
- Bedsheets provided
- Braille signage
- Low-height counters/sink
-
Twin Room
2 Twin Beds
205-sq-foot room with city views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Braille signage
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Bottle of water
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Daily housekeeping
- Ceiling fan
- Free WiFi
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Braille signage
- Low-height counters/sink
-
Deluxe Twin Room
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible twin room features soundproof walls, a seating area with a flat-screen TV and a higher level toilet. The unit offers 2 beds.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
-
Deluxe Family Suite
Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible family room has soundproof walls, a seating area with a flat-screen TV and a higher level toilet. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Interconnected room(s) available
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
-
Superior Suite
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a higher level toilet. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Slippers
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Fire extinguisher
- Key access
- Key card access
Guest Reviews
- Elizabeth (10/5): Worth it - Excellent Everything room very spacious
- Geoffrey (8/5): -
- bahati (7/5): -
- Mwangi (10/5): -
- Paul (6/5): FOOD NEEDS ATTENTION - The rooms.are excellent and security quaranteed They must work on their food it's not upto standard and does not meet value for money. Breakfast alakat? Served very little and taking too long . Why would one pay all the money and can't be allowed to serve themselves on what they want to eat as opposed to being kept waiting for food to be prepared...it's bad bad bad I even left without some items I had ordered ..Can only go there to sleep but not to eat .. bed only nothing else
- Veronica (10/5): -
- Gabe (10/5): A flawless stay — warm people, superb breakfast, and true comfort in the heart of Nakuru. - The staff were exceptional — friendly, professional, and always ready to assist. The room was spacious, spotless, and very comfortable, with great attention to detail. The overall atmosphere felt calm, elegant, and secure — perfect for a relaxing stay in Nakuru. Breakfast was superb — fresh fruit, perfectly made omelets, local Kenyan tea, and plenty of variety. Everything was well-presented and served with care. The location is ideal: peaceful yet close to the town center and main attractions like Lake Nakuru. Nothing major — everything worked smoothly and exceeded expectations.
- Florence (10/5): -
- Steve (10/5): - The customer service and experience was exceptional from check in to check out. The room was very comfortable and surprisingly quiet being downtown. We enjoyed eating in the restaurant as the food quality was very good. Overall, we had a wonderful stay. Nothing really. We had no complaints.
- Sujan (8/5): -
- Samuel (7/5): Good -
- Humoud11 (1/5): Bad - Only location is good. 1. There is no AC in the room 2. There is no room service after 10 in the evening, so if you need even water you can't get it... They describe themselves as 4 star hotel 3. Staff are not helpful and keep asking you every 5 minutes if you are happy while they can't even extend check out 1 hour after 10 in the morning. 4. Leakage in toilet and door can't close
- Kawira (10/5): Exceptional -
- Ochwila (7/5): Good -
- Ngatunyi (9/5): Superb - Based
- Alex (10/5): Exceptional -
- Lizzie (7/5): Good -
- Dennis (9/5): Superb - Breakfast was good however it lucked varieties of choices
- Akshay (8/5): Very good -
- Dot (10/5): Fabulous - I loved everything A little expensive but fair
- Ntakiyimana (4/5): Disappointing -
- Charles (7/5): Good -
- Olivia (9/5): Luxury in Nakuru CBD - I loved the rooms, very spacious… you don’t get that kind of space in hotels anymore, and the linen very comfortable Wifi wasn’t connecting
- James (9/5): Excellent hotel - Warm welcome flexibility Room was a little too warm for me
- Yakir (10/5): Very nice hotel - Very nice hotel. Big and clean rooms. The team was very helpful. The restaurant/cafe is good. The breakfast was ok but not diversed.
- Claude (10/5): Exceptional -
- Abieyuwa (8/5): Very good - The rooms are spacious Overall satisfactory
- Winnie (8/5): Very good -
- Kenedy (10/5): Exceptional - Ambience Bathroom
- Oliver (7/5): Good -
- Jennifer (9/5): Superb -
- Angela (6/5): Pleasant - they didn't have my booking despite sending me an email confirmation. had to wait and eventually I was given a room.
- Jessica (9/5): Superb - The hotel was very clean and modern with extremely friendly and helpful staff. The gym is only open from 6-8am and 5-9pm which was limiting to my schedule.
- Naiya (8/5): Very good -
- Ali (9/5): Superb -
- Butembu (9/5): Superb - The spacious room Was a bit noisy in the night
- Parthm. (8/5): Very good -
- Kibet (8/5): Very good -
- Ashvina (6/5): Pleasant -
- Catriona (9/5): Excellent value for money, huge rooms and friendly staff - Amazing value for money - the rooms were huge!!! We got there very late and at short notice but we were very kindly welcomed and provided with everything we needed. The breakfast looked good but I had a tummy bug so could only observe. I managed a banana and a cup of tea for which I was not charged. Would definitely recommend! Nothing
- Budoor (10/5): Excellent hotel - Rom was spacious, hotel was very clean and staff are very polite and helpful Nothing
- Faith (10/5): Exceptional -
- Ayman (10/5): Exceptional -
- David (9/5): Excellent with very helpful staff. - A great location to suit my needs. Excellent staff and great cappuccinos Maybe a little more variety at breakfast ..
- Christina (9/5): Superb - Very friendly staff ,clean rooms
- Albert (9/5): Regular hotel good for sleep stop - Big and clean room, very nice staff Breakfast very small buffet
- Isaac (10/5): Exceptional - The Ole-Ken is a wonderful slice of heaven situated a walk away from the beehive city. The guards were strict with security. I commend them for this. Kevin at the reception was polite and is a good communicator. The parking lot was secure and the protocol was sensible. We loved the room, but most of all, we cannot fail to bless the chef for the food we received. The chef's special was so good we had it twice! Definitely my hotel destination whenever I am around Nakuru.
- Anisha (8/5): Very good -
- Anonymous (10/5): Exceptional -
- Vivek (7/5): Good -
- Ayman (10/5): Exceptional -
- Elija (10/5): Exceptional -
- Traycee (8/5): Very good -
- Dani (7/5): Good -
- Maheshkumar (8/5): Very good -
- Makhtal (6/5): Pleasant -
- Vicky (1/5): Bad - The room was stuffy and stinky
- Ng'ang'a (9/5): Superb -
- Ephantus (8/5): Very good - The staff were very friendly and helpful. A big shout to Christine and Emily for the excellent customer service. I did share that with the receptionist.
- Esther (8/5): Lovely place, felt like home away from home! - Staff were friendly and always served us with a smile. Very accommodating to our various requests and nothing was too much for them. Dealt with an issue with hot water with speed and efficiency. Food portions were too big. Having to pay for water during dinner was annoying.
- Henry (7/5): Good -
- Maina (9/5): Superb -
- Duncankl (10/5): Exceptional -
- Shirley (7/5): Generally my stay was pleasant and I would choose the hotel again. - The hotel staff were courteous. The gym instructor was very helpful with the workout routines. His dedication and professionalism is outstanding. There is a bit of a smell in the bathroom/toilet. The management should check on the piping or vents to eliminate this.
- Anonymous (10/5): amazing - everything nothing
- Marco (4/5): - The hotel did not recognize the reservation through Hotels.com. We were told this hotel does not do business with you. We spend quite a bit of time to clarify the matter. Finally, the manager looked in his computer system and found my name under a reservation made by Expedia. This was obviously a flaw in their system or ignorance of the front desk staff.
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