ChinShanvilla

Location: No.42, ZhongZheng Village, Alishan, TW

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free breakfast
• Free WiFi
• Garden
• Luggage storage
• Concierge service
• Wheelchair accessible
• Picnic area
• Free breakfast
• Front desk (limited hours)
• Smoke-free property
• Tours/ticket assistance
• Parking (limited spaces)
• Free self parking
• Free buffet breakfast
• Water dispenser
• Housekeeping on request
• Change of towels (on request)
• Well-lit path to entrance

Rooms Available

• Basic Quadruple Room, 2 Double Beds

  2 Double Beds

  356 sq feet

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Phone and window screens

  Comfort - Fresh towels (on request), air conditioning, and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Deep soaking bathtub
  • Bedsheets provided
  • Window screens
  • Change of towels (on request)

• Honeymoon Double Room Single Use

  1 Double Bed

  178-sq-foot room with hill views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Phone and window screens

  Comfort - Fresh towels (on request), air conditioning, and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Deep soaking bathtub
  • Bedsheets provided
  • Window screens
  • Change of towels (on request)

• Panoramic Double Room

  1 Queen Bed

  178-sq-foot room with mountain views

  
  

  Internet - Free WiFi

  Entertainment - 32-inch LED TV with cable channels

  Food & Drink - Coffee/tea maker and room service (limited hours)

  Sleep - Pillowtop bed, a down duvet, a pillow menu, blackout drapes/curtains, and bed sheets

  Bathroom - Private bathroom, deep soaking bathtub and separate shower

  Practical - Phone and window screens

  Comfort - Fresh towels (on request), air conditioning, and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Private bathroom
  • Heating
  • Slippers
  • Room service (limited hours)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • Deep soaking bathtub
  • Bedsheets provided
  • Window screens
  • Change of towels (on request)

Guest Reviews

• JingFeng (6/5): - 服務一般，與週圍其他旅館比，無專屬接駁車，旅客如棄嬰，不一定能得到接送服務。
• Agnes Yen (8/5): - 這次住宿的房間我個人覺得蠻棒的 房間雖小 可是該有的都有。 可是蓮蓬頭不能拿下來，一拿下來就沒熱水、水力不夠等等，所以只能一直掛在墻上，我是覺得這還好。 暖氣的部分太慢暖了，洗完澡之後暖氣都還沒暖，對於我這個怕冷的人開始真的不行。 但綜合來說，無論是住宿地點或是住宿氛圍以及房間，我都蠻喜歡的~
• Verified traveler (6/5): 可以更好 - 房間跟浴室算乾淨，但是設備真的有點舊，蓮蓬頭的線已經出現裂痕，洗澡的時候還要避免水亂噴，另外浴室牆壁裂痕嚴重，看了有點怵目驚心，隔音也不太好。雖然是老房子，建議還是進行整體基本整修，這樣長遠的投資才能吸引客戶願意不斷選擇入住，阿里山是國際景點，增強飯店設施也利於吸引國際遊客不斷來訪。
• MEI-LAN (10/5): - 地點好，房間很棒，下次會再來～
• Chien-Hsiang (4/5): 再也不來住 大不推薦！ - 房間位道很噁心 隔音超級差 有別房客人從晚上9點大聲宣華吵到凌晨2點才睡覺 連櫃臺人員都不去阻止
• Verified traveler (2/5): - 房間太小，可使用空間太小
• NAI YING (10/5): - 很適合背包客, 朋友旅遊住宿的地方, 整潔度不錯
• Moritz (2/5): Schlimmstes Hotel seit Jahren - Dreckiges Zimmer, viel zu kleines Bett. Sehr viel Schimmel im Bad und keine nutzbar funktionierende Heizung.
• SHIH MING (8/5): - 房間稍小隔音不好 其他都還OK
• Chapman (6/5): - The hotel equipment is old and expensive, infect it is a little inconsistent.
• Verified traveler (6/5): - Within 10-15 mins from hotel to Sunrise Train Station. Very basic.
• Verified traveler (4/5): Small room and fair service - Too small a room for four people. Checked out minutes after 11:00am and was told to be charged TWD 200 for lateness by 30 minutes.
• Verified traveler (6/5): - Hervorragende Lage! Katastrophen Frühstück. Keinerlei Schalldämmung! (Man kann der Rezeption im Bett beim telefonieren zuhören) Wegen der super Lage würde ich allerdings wieder buchen...
• Verified traveler (8/5): 遺失充電器 - 櫃檯人員客氣，細心。房間也具備此價格應有水準。 離開時忘了將床頭插座上的充電器拔起，雖然一個多小時就想到，但回去詢問時，櫃檯表示房間已清理，沒有撿到。當天多次確認自己所有行李中都沒有，也多次打電話或再回櫃檯詢問，可惜還是沒有拿回來。雖然忘記收起來是自己的問題，但還是蠻可惜的。
• YOUNG MIN (6/5): 친절숙박 - 충분한 설명이 큰 도움이 됨
• hsu (8/5): 飯店評價 - 在旅社區，旁邊的樓梯上去就是遊客中心跟吃飯的地方還滿方便的
• Verified traveler (6/5): - Location is close to the Alishan train station. Sound-proofing of room wasn't good, and staff was chatting loudly at the reception. Breakfast was okay.
• Verified traveler (8/5): - Wifi 訊號不良，服務人員很熱心，還有到入口的接駁車。
• Verified traveler (6/5): - Good convenient location, very close to Alishan scenic train station to catch the sunrise train. Very close to local shops and restos. Decent breakfast (coupon for local resto). Cons: old, bathroom rusty ceiling, poor noise isolation (can hear noisy guests, however hotel staff firm enough to discipline disruptive behavior). Inadequate room heating in winter. No bar soap. Overall, adequate for one night stay to get you ready to catch sunrise train.
• Saskia (8/5): Good basic place to stay - Like others have said, it is quite basic, but after reading the reviews here I was prepared for much worse. It really wasn't bad at all! The bed was comfy, the room was small but who cares? You're in Alishan to be outside! Sound did travel a lot in the hotel so its easy to hear others...but it wasn't too bad and most people go to bed early anyways...
• Cheong Fai (6/5): - 清潔及浴室設施有待改善,樓底太低很有压迫感
• Verified traveler (4/5): Not a good place to stay. - Staff disappeared after 10:30 at night and no water for shower on the morning around 6am.
• Amy (8/5): - Friendly staff, good location as base for Alishan. Beds were a little uncomfortable but overall good stay.
• Pei Huang (6/5): - 簡介上寫櫃台服務至晚上12點，但入住當天下午來電說到晚上10點，還好我們提早出發了，不然連假塞車還真擔心要來不及在時間內到。 簡介上有提到購票服務的部分，可以打電話詢問時卻說沒有…但無法前一天下午到森鐵現場購票，後來因其他旅社提供購票方法才得以順利完成此行。 知道每個行業都偶其辛苦的地方，只是覺得有點失望，如果無法提供的服務，其實不要寫出來避免造成不必要的誤會。
• Jens-Uwe (4/5): Einfachste Unterkunft - Ganz einfache Unterkunft ohne jede Sitzgelegenheit. Alles ist laut und findet Defekt vor dem Fenster statt.
• yan fen (8/5): - 房間乾淨舒適，服務人員很親切，會主動說明賞日出的行程跟時間 但不知道是不是山上太冷，熱水開到最熱也是溫溫的而已，除此之外，都很不錯
• Shih-Chieh (8/5): - 整體來說還不錯。櫃台介紹環境及景點詳細；飯店走路五分鐘可以到商店區，十分鐘可以到阿里山車站；房間舒適但不大；樓層有冷熱飲水機；早餐要去外面餐飲區配合的餐廳用餐，簡單的中式餐點，如果有上山看日出，下來後算有順路。
• Verified traveler (6/5): - 阿里山是觀看日出的地方 旅館有相關資訊提供及服務 WiFi及隔音整需改善 沒有升降機有需要的人士須留意
• YY (8/5): - 價錢比其他旅館便宜、地點方便、員工態度不錯、唯一三樓沒有飲水機、要往二樓取、房間雖小、但也舒適、整體來說、滿意！
• Verified traveler (4/5): - 浴室無乾濕分離、蓮蓬頭無法使用、房間很小
• CHUANG LONG (4/5): Can give this a miss. - Other than the location, there is nothing great about this place. The wifi is bad. There was problem confirming the room reservation. The walls are thin and the ground floor is very noisy because of the activities at the reception and the lobby. The staff are not overly friendly though slightly helpful enough.
• Tammy (8/5): - 色々と親切に情報をいただき助かりました。古いけど、ちゃんと手入れをされていて、山の施設として合格だと思います。
• HUO-CHIN (8/5): 可以再去 - 有带小孩！床太小！ 很擠！ 地點不錯！ 服務也很好！
• Peg (6/5): 園中旅館選擇及房間數量太少 - 旅館服務人員非常好，可惜環境太嘈了，房間很小
• Tan (8/5): - Rrasonable price for hotel within alishan recreational park.
• Verified traveler (8/5): 阿里山観光に便利 - 阿里山の観光には非常に便利な場所にあります。 シャワーが壊れていて、蛇口からしかお湯が出なかったのは残念ですが、阿里山の中ではお得なホテルだと思います。 また、阿里山に行くときは利用したいです。
• Jo-Yen (10/5): - 客房不大但是很整潔
• 詩涵 (4/5): - 櫃檯人員親切。四人房老舊且空間非常小，走道無法攤開行李箱。早餐極普通。
• Yin-Jung (6/5): 不會特別想推薦的旅館 - 飯店人員會介紹附近交通景點，親切服務。附近環境也不錯乾淨整潔，但是房間老舊窗牆都是灰塵，隔音很差。住一樓房間時可以非常清楚聽到櫃台人員跟其他旅客交談內容。床鋪太軟沒支撐性睡起來腰酸背痛，房間空調溫度不可以調整。洗澡熱水也不熱要避開熱門時段去洗比較好。
• Neo (10/5): - It is very cosy, room has no Air Condition but Air Warmer instead because the temperature is cool up in the mountains, if you ever need to cool your room just open the windows, they have mosquito nets by the window so do not worry about insects flying in(tbh there is almost no insects in the cold weather up there)
• Verified traveler (2/5): 衛生很差，有蟑螂，有床蚤咬人。 - 缺點 衛生很差，有蟑螂，有床蚤於酒店房內。 床蚤: 上床後便會發現全身痕癢，要穿長袖衣服及長褲才能入睡。第二天醒來後同行朋友及我身體上都發現有比床蚤咬過的痕跡，出現紅腫及痕癢的傷口。 蟑螂亂跑:計劃早上起來立即梳洗，到山上看日出。但醒來後第一樣活動竟然是跟蟑螂共舞，蟑螂在房間內亂跑，3點起來拍蟑螂，感到非常無奈。 浴室:有百足於浴缸旁，山區地方非常明白，只是讓大家有預算。 但浴缸有一大片青，一大片藍的情況，則令人不解。而浴室天花亦有很多黑點，看後發毛。 浴缺漏水:沒有浴簾，原想小心洗澡避免廁所沾濕。但發現浴缸是破洞的，不管你如何小心，亦會有水流出浴缸外的地面。洗澡後，必定會整個廁所濕一半以上，而且是一大片水漬，非常容易滑倒。 有百足，沒浴簾，我們亦很明白山區環境，資源不足，我們亦自行帶了所有衛浴產品，如拖鞋，牙擦(明言:酒店有提供) 但基本的衛生非常差，房內的床蚤問題嚴重，影響睡眠之外，更會咬傷人。離開酒店後的當天，我們回到家第一時間便是要清潔所有衣服及隨身行李箱，阿里山漂亮，但對酒店的回憶非常有陰影。 優點 酒店雖然衛生差，但前台女孩直率性格，及詳細解說令人喜歡。男孩則有問必答，只要你提問。 熱水:洗澡熱水穩定，不會時冷時熱，時大時小。 早餐:於外面餐廳供應，自行於指定時間到達，取用，有蔬菜，白粥，炒面，面包，不會不夠吃。
• sy (10/5): - Friendly staff, very helpful. Hotel is not bad, provides free heater during cold weather. Basic hotel amenities.
• Verified traveler (8/5): - 酒店的員工服務熱心，因天氣問題而使山上交通混亂，但酒店一直主動幫忙安排打點，亦細心地為客人提供抽濕機，弄乾因大雨而濕透的鞋子。酒店地理位置不錯，步行三分鐘即至阿里山火車站和遊園入口，房間亦乾淨舒適。
• Verified traveler (6/5): - บรรยากาศดี เต็มไปด้วยธรรมชาติ พนักงานบริการดี ให้ข้อมูลชัดเจนดีมาก
• KA YEE (8/5): 在2千米的阿里山上，對酒店要求不能太大期望。 - 阿里山上遊客中心附近的酒店不多，這間是較便宜又位置方便。如果沒有駕車，要從離開酒店的右後方，有條長樓梯步行5分鐘，便回阿里山遊客中心。 可是酒店沒有冷氣機沒有風扇，衣鞋子濕掉就很難乾了。幸好酒店大堂有提供舊報紙，給住客免費使用。 在2千米的阿里山上，對酒店要求不能太大期望。
• Verified traveler (8/5): 施設はそれなりですがスタッフの対応は良いです。 - 阿里山地区の中では安い方ですが部屋は決して広くはなく、建物も古くそれなりです。 アメニティーもあってシャワーのお湯もちゃんと出ます。 バス停から少し離れているのですが、電話すれば迎えに来てくれる様でした。 帰りはフロントに言えば送ってくれました。 スタッフは英語が可能、日本語も少し出来る人がいました。 少し階段を登った広場からバスで沼平に1人50元で行けます。その広場付近に夕食が食べれる食堂や朝御飯会場もあります。 御来光もフロントでモーニングコールも含めて申し込めます。 2019年5月現在は嘉義から鉄道で行って途中でバスに乗り換えか、嘉義から直接バスで行くルートが一般的でしたが、鉄道は2週間前の朝7時にネットで予約開始、即売り切れとなります。当日もダフ屋みたいのが券売り場の周りに居ました。 バスは当日でも取れそうでしたがかなりの山道で乗り物酔いしやすい方は酔い止めを飲む事をお勧めします。
• Verified traveler (8/5): - 夜中にロビーで大声で話している人がいて、もう朝かと思ったら2時でした。3時半に起きる予定だったので、中途半端な時間に起こされて迷惑でした。なかなか終わらないので、静かにしてください、と言いました。 恐らく、夜間はスタッフがいないのかと思います。いたのに注意しないとしたら、もう泊まりたくありません。
• Frank (6/5): Disappointed - We don't mind so much about the condition of the room or hotel. People don't stay in the room in Alishan anyway. However there are 2 things I found it disturbing. 1. Our room is on the first floor which is very noisy because all the people passing by are talking when you are sleeping 2. The check in is very slow. We waited 30mins for the room. We were told that the room is not ready but the fact is there is no one working on the room anyway(because we just stand outside the room). When the time is 13:30 all of sudden our room is ready.
• Grace (8/5): - The space in general was alright, but during my first nighr stay, had some problem with the fire alarm on the first floor that it rang 3 times on the night itself which is causing a lot of trouble to the guest, but it has fixed on the 2nd day.
• Verified traveler (10/5): - 清潔で設備も整っていて、とても居心地の良いホテルでした。
• Verified traveler (8/5): - Not exactly new but clean and comfortable, with nice, well maintained surroundings. Very helpful, smiling staff. Decent breakfast. The best point is that it's within the national park and therefore near the train or shuttle bus departure to do the walks. There is also an arrival and departure pick up.
• YING CHIN (8/5): 隔音效果不優，其他都ok - 隔音效果不優，其他都ok
• Verified traveler (10/5): - check in 的時候 櫃台人員很仔細地和我們說明遊玩路線。 回房後，老婆因為高山症身體不舒服，服務人員很熱心地帶我們到附近的醫務室就醫。 服務態度很親切 熱心，謝謝!!
• Chi Wai (8/5): 友善及舒適的住宿 - 工作人員服務態度友善，環境舒適。入住時，為櫻花季節，倍添優美!
• HSIN YI (10/5): - 第一次到阿里山，只是慕名，沒有做足功課。 幸好櫃檯小姐很有耐心，很仔細解說遊玩的方法，讓我們玩得很盡興。 房間小而精緻，乾淨整齊，對於要衡量金錢又疲憊遊玩而歸的我們，很是舒適。
• Richard (6/5): Good location. Helpful staff. Good for short stay. - The check-in process was smooth. The staff was very helpful: she basically gave us a good explanation of how we could maximize our time while visiting the area, including when to get the train tickets for viewing the sunrise, when to wake up and get ready in the morning, and when to leave for the train station. We were initially given a room on the first floor. When we requested for an alternative, the staff gave us another room on the third floor. While we had to climb up the stairs (the hotel has no elevator), we were glad to get away from the noise at the first floor. The room was clean, well lighted. The bed was comfortable. The view from our room was great, looking out towards the valley and the mountains. The bathroom had a bathtub, which was a surprise. The towels were not absorbent; I felt like I was not entirely dry after a shower, even though I've wiped myself thoroughly with the towel. The hotel provides central heating for the rooms, but the heating only turns on at 8 pm. So the room felt really cold until then. Even with the heating on, the room was still quite cold; the heating was basically inadequate. The one-inch gap under the room door probably didn't help too! Breakfast was subcontracted out to a restaurant near the visitor centre. They provide basically Chinese food: porridge, noodles, vegetables, coffee, tea, soy milk, toast. Only chopsticks and spoons are provided, no fork.
• MING (8/5): - 在這高山地方都不能要求太高，算是好的一個選擇，為早餐不是在酒店吃，而是去別的餐廳和其他旅行團一起吃，比較多人，其他的都可接受，以這個價錢算是很好。
• Kazuko (2/5): 最低 - 最低、ホテル側のミスで宿泊できなかった
• CHUNPEI (8/5): - 雖是有些年代的旅館，整體來說都尚可接受，如果可以整裝一下房內設施當然更好
• Hsuan yu (10/5): 服務人員很讚 - 床好睡~不過隔音較差~ 但櫃台服務人員態度很好~也很熱心介紹~ 此次入住同行孩童半夜身體不舒服，也迅速安排並接送到衛生所就醫， 十分感謝！！
• Verified traveler (6/5): - 20:00以降しか暖房が使えませんでした。
• Verified traveler (8/5): - 環境很好。房間窄了一點。
• Verified traveler (4/5): - 住一樓，酒店外有人經過說話會聽到，嘈，男店員也沒有什麼服務態度可言，女店員比較友善
• PORSCE (10/5): - とてもキレイで置いてあるお茶が美味しく良かったです
• YM (8/5): - Good Location. Staff are helpful and give good advice on how to tour the area base on the timing we have.
• Verified traveler (4/5): Stay somewhere else if you can. - Poor service, very dated room with uncomfortable bed, no heating and not so clean. Breakfast is at some restaurant 5/10 minutes walk from the hotel. Unfortunately, there aren’t many hotels available in the area so you may not have much choice but to stay there. That’s probably why they don’t bother maintaining or improving their hotel.
• Teo (6/5): - Female check-in staff had bad attitude. Room was unexpectedly small for 4 pax. Looks like they just put in anpther double bed and called it quadruple room. With luggage on the floor, there was hardly any space to move around. Had to walk some distances for free breakfast. Beddings did not look very clean.
• David (10/5): Staff great nice to stay in a N.p - Staff were very helpful with information on the Sunrise, the room had a view looking at mountain, the room was good. It was so nice to wake up surrounded by trees
• Verified traveler (10/5): - Very nice location hotel in Alishan and the nice staff
• KOH (6/5): Costly and old hotel room - The room is old especially the bath room with small tub built using brick and tiles. You have to go out to another restaurant to eat breakfast that is included in the room rate.
• Verified traveler (8/5): - 5-10min walk to Alishan Station. Simple and basic hotel room. Due to age of the hotel don't expect nice furnishing. Valued for money.
• Kathleen Lay (6/5): Bed and Breakfast - 5 mins walk from Alishan train station. No nearby amenities. Hotel does not have kitchen facilities so we are given food vouchers to take our breakfast at an eatery near the train station. Room is small. TV channels very limited and reception is bad.
• Verified traveler (8/5): Good hotel with easy breakfast - Room hotel is slightly small, breakfast that hotel provide to visitor is kinda fit for various visitors (buffet during 7.00-9.00).
• Peggy (8/5): - Everything was good but only the room was so small and a bit smelly.
• Lucas (8/5): Convenient hotel near scenic areas - Convenient hotel inside Alishan Recreational area, friendly and helpful staff

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