Apartamentos Cabau Altair
Location: Avenida de Gran Canaria,12, Maspalomas, es
Star Rating: 3 Stars
Property Type: Apartments
About this Property
Stunning Ocean Views:
Enjoy breathtaking views of the ocean from Apartamentos Altair, situated in the heart of Puerto Rico.
Comfortable Apartments with Amenities:
Relax in one-bedroom apartments with furnished terraces, a seating area with a sofa bed, private bathroom, and a fully equipped kitchenette. The complex also offers a shared outdoor pool, snack bar, mini-market, and a 24-hour reception.
Convenient Location:
Located in a quiet area, the beach is just a short drive away, and the Gran Canaria Airport is easily accessible. Explore the nearby shops, bars, and restaurants for a complete holiday experience.
Book now to experience the perfect blend of comfort and convenience at Apartamentos Altair.
Important Information
-The use of the TV is not subject to charges.
When booking 8 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Swimming pool
- Terrace
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Car hire
- Packed lunches
- Currency exchange
- Kid meals
- Public Bath
- Paid WiFi
- Outdoor furniture
- Fire extinguishers
- Invoice provided
- Shopping on site
- Front desk (limited hours)
- Express check-in
- Billiards or pool table
- Snack bar/deli
- Spa tub (surcharge)
- Internet access
- Exercise/lap pool
- Swimming nearby
- Beach toys
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
One-Bedroom Apartment with Partial Sea View (2 Adults)
This modern and comfortable apartment offers a terrace with spectacular views. It features 1 double bedroom and a seating area with a sofa bed, a flat-screen TV and a dining table. There is also a fully equipped kitchenette and a private bathroom with hairdryer.
Use of the flat-screen TV is subject to a surcharge.
Max Occupancy: 4 (3 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Refrigerator
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Dining area
- Electric kettle
- Wardrobe or closet
- Stovetop
- Toaster
- Coffee machine
- Linen
- Dining table
- Outdoor furniture
- Outdoor dining area
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Guest Reviews
- Bogdan (10/5): -
- Cathrine (10/5): -
- Lennart (8/5): - Bra poolbar Musiken hela nätterna i närheten
- Martin (6/5): Looks nice but not as comfortable or equipped as I expected - Cleanliness
Location
Tv channels Hard beds not comfortable, no air conditioning, limited cooking facilities in terms of glass ware, and other utensils.
- Sahd (9/5): Zeker een aanrader! - Zeer mooie locatie, het zwembad was aangenaam, personeel was zeer vriendelijk en het was heel proper allemaal! Enige minpuntje: de buurt is lawaaierig 's avonds en 's nachts. Het heeft niet direct iets met het hotel zelf te maken maar eerder met de locatie.
- khodor (7/5): Trevlig och mysig lägenhet - Utsikten och läget Städning brukade vara slarvig ibland
- Julia (7/5): Considering the price you pay for these apartments you would expect the above items would be available for guests - Pools No toiletries in bathroom. No washing up liquid or dish cloth in kitchen. No pool towels available. Bar food was substandard - frozen burgers and pizza. Lots and lots of steps and stairs. No air conditioning which would be a necessity in the summer months. Would not really recommend these apartments.
- Aimee (9/5): - Zeer mooie ruime kamers, goede locatie en vriendelijk personeel. Zeker voor herhaling vatbaar!!!
- Heidi (7/5): - Der Pool und die Aussicht waren sehr gut 👍. 1. Handtücher schlecht trocknend und manchmal mit Flecken.
2. Bett zu hart.
3. Viel zu laut. 😔. Jeden Tag Disco bis 4 Uhr in der früh
4. Geschirr wird nicht gespült.
Kein spülmittel und keine Weingläser vorhanden.
- Martin (4/5): Overprice't - For meget larm fra hotellets underholdning.
For dyrt. Ikke pengene værd
- Kevin (10/5): We would definitely return again - Very clean and comfortable . Staff polite and helpful. Good value for what we paid.
- Lise Loga (9/5): Vi likte oss godt, og kommer gjerne tilbake. - Flott leilighet med utsikt og kveldssol på balkongen. Snarkjøp rett utenfor, med ferske brød på morgenen. Like ved trappa ned til shoppingsenteret. Fint bassengområde med poolbar. Kunne høre musikken fra senteret ut over natta, men det var ikke plagsomt bare vi lukket balkongdørene.
- Waters (7/5): We really enjoyed our stay there. Staff are very helpful and friendly - Nice and clean and comfortable No reception have to go next door for reception plus your card didn’t work at night time u enter through d property next door
- Paula (1/5): Impresentables - Nada Nos pusieron en una habitación de cortesía perteneciente a otro complejo diciendo que no tenían disponibilidad de la habitación que habíamos reservado (una doble con balcón y cocina). Nos dieron una habitación básica de cortesía y nos dijeron que era más cara que la que habíamos solicitado por tener aire acondicionado, que éramos unos privilegiados. Todo esto viene de parte del gerente del hotel, que nos intenta vender la moto con estas palabras. Le digo que me enseñe una prueba de que la habitación que nos dieron era más cara que la que habíamos reservado. No me enseña nada y le digo que ni en booking ni en página oficial sale es habitación. Me dice que solo apetece en un Touroperador inglés llamado Jet2Hollidays. Accedo a la página y tampoco aparece. A lo que me contesta que eso es porque accedo desde una IP española y no extranjera. Me toma el pelo y se ríe d Emi en mi cara. Le respondo que entonces no le importará que le haga la consulta a un guiri que está en la recepción en ese momento, y me comenta que no haga eso que sería una falta de respeto. Tras esta tomadura de pelo le pido la hoja de reclamaciones, hoja que no tiene. Me devuelve el dinero.
- Natalja (8/5): Very good -
- Jaakko (10/5): Exceptional - Very clean and good condition
- Laura (10/5): booked last minute trip excellent price very clean modern apartments couldn't fault anything location is very centra - very clean & modern walk upstairs
- Wendy (10/5): Great place - Absolutely everything, there was not one thing I could complain about, from start to finish.
Staff could not be any better, lovely people.
Can not wait to go back, I have been to Puerto Rico over 10 times and stayed in different places, this is definitely the best. Nothing all great
- Kiernan (8/5): Very good - Nice and clean . not too loud. everyone very helpful not being able to access in and out gate after 6pm which meant walking further on and going through a different hotel. also only 1 plug in kitchen area which meant you could not boil kettle and toast bread at same time
- Purple (5/5): Had a lovely holiday but would have liked to sleep at night. Nice quiet pool - Good central location. Pool area very clean and nice, quiet and relaxing. Staff very friendly. Had to have doors open during night as it was so hot, therefore had no sleep for full 10 nights, due to noise from bars. Air con is needed. Would like maid service every day not just 5 per week.
People were reserving sun beds with towels early morning, then not returning to bed till lunch time. Should not be allowed to reserve.
- Ellie (3/5): Poor -
- Vikky (10/5): Great hotel stayed here twice, central to shops bars etc, friendly staff can use hotel next door now linked up better fo - Clean, everything u need Nothing
- Kimmo (10/5): Exceptional -
- Philip (8/5): Very good - Very clean Menu needs more
- Christine (6/5): We enjoyed our break but would not return to these apartments - Property in good location Waiting staff were excellent. However the reception staff did not seem interested. As these are apartments we asked on 3 separate occasions for a cork screw to be provided - this was not provided. The lighting on our floor was not on - again we pointed out this was dangerous - this was ignored. No wash up cloth or dish wash soap was provided - for short stays this should be provided.
- Forsyth (8/5): Very good - The staff were nice and friendly and the pool was clean We had to the building next door to get to reception
- Robert (8/5): Very good -
- Maria (8/5): Very good -
- Dave (9/5): Great place with the usual uphill walk on way back. - Great and a lovely walk down to town close to everything and 10 mins from beach. Great exercise! The walk back up the steps wasn’t such fun after loads of pints and food!
This is typical of most places in Puerto Rico however.
- Peter (8/5): Very good - Comfy beds. Clean bathroom. Helpful staff. Picturesque view from the balcony. Bicycle storage could have been a good help.
- Mariateresa (10/5): beautiful place - beautiful nothing
- Brendan (8/5): very good and comfortable - location all on
- Ian (10/5): Exceptional -
- Eileen (7/5): lovely apartments and nice seaview. ok to walk down but needed a taxi back up - close to everything The steps
- David (8/5): was good for a short break - location,friendly pool bar not enough beds ,had to get up 7am to get towels on bed ,shouldn’t be allowed to reserve beds then not used all day
- Verified traveler (10/5): - We completely enjoyed our stay at Altair apartment, they are very bright have fantastic views
- Torstein Normann (4/5): Aldri mer - Bodde 4 uker. Bråk fra sentret til kl 05.00 om
morgenen. Dårlig utstyrt med kasseroller og kopper.
God Internett men måtte betale ekstra.
- Verified traveler (6/5): Altair - Hotellin kunto ok. Musiikki pauhaa naapurihotellista 04:00 saakka. Uima-allas lapsille sopiva. Huoneesta löytyi yhtenä päivänä kissa, lisko ja jonkun verran isoja torakoita, vaikka ovet kiinni aina.
- Verified traveler (6/5): - Property itself was great. Nice big room and clean overall. It was the guests who arrived during the week that were the problem. Constant shouting from room to room meant no one could relax. Came home one night to find a broken bottle of vodka on the floor. Looked like it had been there for a few hours
Just not good enough really
- Bjørn-Rune (8/5): Nattestøy - God størrelse på leilighet. Rent og pent på hotellet. En del støy på kveld/natt fra nabo hotell og fra barer og nattklubber fra senteret i Puerto Rico. Anbefaler å ha med øreplugger for å få sove.
- Michael (10/5): - Large balcony.
Great views.
Friendly staff.
Only negative was the music from local night clubs!
Apart from that we were very happy.
👍
- Verified traveler (6/5): - Noise from next door hotel .unheared pool . No replenishing of toiletries . Poor towel quality . Ground floor apartment overlooked by pool
- Ottar Egil (8/5): - OK hotell
- Verified traveler (8/5): - Very nice apartment,well equipped for a self catering holiday.
- Verified traveler (4/5): Decent apartment. Wrong location - The apartments are quite modern but you’d expect at least aircon when the temp is over 30c.
It’s quite high up so isn’t an ideal walk in hot weather. At least 300 steps. Just above the tacky shopping centre where the bars blast music out until 6am.
With it being self catering everything ‘extra’ comes at a price.
A rubbish fan - €20 a week
Wifi - €6 a day
Tv - €25 a week
Safe key - €10
We also only got our towels changed a couple of times.
Disappointing stay
- Zsombor (6/5): Hotel overbooked our room, told us when we arrived - Unfortunately I can't rate Altair Apartamentos accurately, because we didn't have the opportunity to stay there. The hotel OVERBOOKED our room, and only informed us about this when we arrived to the reception desk. Not a single email or phone call before! They told us, we will get a room in their other hotel called Cala d'Or, right next to this one, and that's it. This is NOT how it works! You can't just tell your guests that "Hey, we don't have the room you booked and paid for, but we found an other one in an other hotel for you" when they arrive. We booked a room in THIS hotel for a reason, not in your other one. We didn't even get ANY compensation, like a free breakfast or anything. I think at this point it is fair to give a 1/5 rating to a hotel, but the staff in the other hotel was so nice and friendly we decided to give an overall of 3/5 to Altair, but only because of the positive experience in Cala d'Or. The only thing we didn't like in Cala d'Or was the wifi. The signal was so weak, we were only be able to connect at the front of our door, and even with a good signal their network was so slow, we had to use our mobile data for everything. But after all, we were able to spend 10 beautiful days in Puerto Rico, Gran Canaria.
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