TRS Coral Hotel - Adults Only - All Inclusive

Name: TRS Coral Hotel - Adults Only - All Inclusive
Address: Vialidad Paseo Mujeres, Cancún, mx

Location: Vialidad Paseo Mujeres, Cancún, mx

Star Rating: 5 Stars

Property Type: Resorts

About this Property

Luxurious Accommodation
Experience ultimate comfort in our air-conditioned rooms equipped with modern amenities like a coffee machine, minibar, and flat-screen TV. Relax on your private terrace or unwind in the sleek bathroom with a refreshing shower.

Exciting Activities
Indulge in a range of activities including billiards, darts, and tennis at our 5-star resort. For a more adventurous experience, explore the popular option of canoeing in the nearby area.

Convenient Location
Situated just 1 km from Mujeres Beach, our adults-only, all-inclusive hotel offers easy access to Cancun's top attractions. With Cancún International Airport a short 31 km away, your dream vacation is closer than you think.

Ready to elevate your holiday experience? Book your stay at TRS Coral Hotel - Adults Only - All Inclusive now!

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Car hire
Sauna
Massage services
Packed lunches
Currency exchange
Darts
Chapel/shrine
Non-smoking throughout
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Evening entertainment
Adult only
Infinity pool
Entertainment staff
Outdoor furniture
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Mobile app for room service
Broadcast Live sport events
Cooking class
Aerobics
ATM/banking
Shopping on site
Television in common areas
Nightclub
Front desk (limited hours)
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Scuba diving on site
Snorkeling on site
Tennis lessons on site
Self parking (surcharge)
Beach umbrellas
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Beach yoga on site
Private beach nearby
Fitness facilities (surcharge)
Internet access
Games
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
Exercise/lap pool
Japanese garden
Secured parking
Garage
Fishing nearby
Health or beauty spa nearby
Swimming nearby
Water sports equipment
Beach club nearby (surcharge)
Hosted evening meal (reserve)
Beach toys
Vegetarian menu options available
Paddle boating nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Junior Suite Garden View

This triple room's standout features are the hot tub and spa bath. The spacious triple room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Free gym access
- Concierge services
Junior Suite Swim Up

This double room features a private pool and a hot tub. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this double room also provides a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Private pool
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Window
- Free gym access
- Concierge services
Loft Suite Jacuzzi Terrace

Guests will have a special experience as the triple room offers a hot tub. The spacious triple room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Window
- Free gym access
- Concierge services
Junior Suite Ocean View

The hot tub and spa bath are the special features of this triple room. The spacious triple room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Junior Suite Beachside

The hot tub is a top feature of this double room. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a terrace, this double room also provides a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Junior Suite Beachside Ocean View

Guests will have a special experience as this triple room features a hot tub and a spa bath. The spacious triple room offers air conditioning, a private entrance, a terrace with sea views as well as a private bathroom featuring a walk-in shower.

Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Junior Suite Swim Up Beachside

This double room features a private pool and a hot tub. The spacious double room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bath.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Private pool
- Wardrobe or closet
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Sofa bed
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Loft Suite Jacuzzi Terrace Ocean View

This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services
Loft Suite Beachside Ocean View

The hot tub and spa bath are the special features of this double room. The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a walk-in shower.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Slippers
- Satellite channels
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Alarm clock
- Dining area
- Mosquito net
- Wardrobe or closet
- Additional bathroom
- Coffee machine
- Terrace
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Pool towels
- Bottle of water
- Trash cans
- Wine glasses
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
- Free gym access
- Concierge services

Guest Reviews

victorleventer (10/5): -
Rebecca (9/5): Het verblijf bood een en al luxe. - We werden heel netjes ontvangen, elke dag werd onze kamer schoongemaakt (dit kon zelfs 2 keer per dag), het hotel bood de perfecte combinatie van rust en activiteiten. Als kers op de taart beschikten we over twee persoonlijke butlers die enorm vriendelijk en behulpzaam waren (Jimmy en Benjy) ‘S avonds bij het buffet was het eten vaak koud.
Edward (9/5): -
Mariana (10/5): - The property is very well maintained and the rooms are very spacious. Jimmy and Bengi were extremely nice and helpful.
Quincie (10/5): -
Freya (10/5): -
Ruben Sebastian (9/5): - La alberca y la atención del personal de restaurantes. Algunos restaurantes muy llenos, tanto que fue imposible hacer reservacion
Habiba (8/5): Overall nice stay other than the food situation - Very huge and beautiful property The food wasn’t the greatest, definitely could use some improvement
Daimian (10/5): Awesome, awesome, and awesome!! - Everything! Nothing!
Callum (8/5): -
Khaoula (10/5): - Tutto perfetto
Jose (10/5): -
Michael (9/5): Lovely and relaxing. - We had a really great stay. The staff were terrific, in particular our butlers Freddy Abrego and Rita Garcia. We celebrated a birthday and Freddy decorated the room and provided us with sparkling wine. It was truly fantastic. Rita was very kind and helpful at all times. Muchas Gracias!
Diego (10/5): Great place beautiful hotel, incredible staff food can be better - The staff was super helpful with everything and super nice The food could be a lot better
Osei (10/5): Good food. Great ambience - Food and ambience
Maria jose (10/5): -
Wander29768211265 (10/5): TRS experience - The TRS 18+ section is really great, and the resort overall is top-notch (I had a swim-out room). The butler service really elevates the experience, big thanks to Yurenni & Frida.
fuzz662 (8/5): Another great time in Mexico…. Cya soon. - We had a really good stay at TRS Coral Hotel. The location is unreal — the beach is beautiful and easily one of the best parts of the resort. Big shoutout to Alberto by the pool — he absolutely made our trip. Always on top of everything, super friendly, and the food and drinks he brought were consistently “nutritious and delicious.” He turned our pool days into highlights. Also have to mention Big Papi Chulo — another great server who brought awesome energy and service. A couple things could be better. The pool and beach activities felt pretty disorganized — no one really getting people involved or organizing games, which made the vibe feel a bit flat at times. Food at the restaurants was decent but nothing special — kind of what you expect in the Cancun area. Also would’ve loved a coffee spot on the adults-only side instead of having to go over to the family section. Overall, great trip thanks to the beach and service. With better organization and a bump in food quality, this place could easily be next level.
441nidiaa (10/5): TRA Coral Butler review - Bryan, Tarek, and Sofia were absolutely wonderful and truly elevated our stay. They helped us secure dinner reservations with ease, sent daily updates about activities at the hotel, and always made sure we didn’t miss our plans with helpful reminders. They went above and beyond by planning a beautiful surprise for my mother-in-law’s birthday, including a delicious cake, and also created a stunning anniversary setup in our room that made our celebration feel extra special. They were consistently attentive, friendly, and made us feel right at home from the moment we arrived. They even assisted with sending our clothes out for laundry, which made everything feel effortless and stress-free. Their level of care and attention to detail did not go unnoticed. We truly appreciated everything they did and would happily return knowing we’d be in such great hands again.
rebeccapT8607KN (10/5): massage and hydrotherapy - great experience at the spa with Rio!
kevinkA1765LW (10/5): Palladium Costa Mujeres Vacation - Elena at Palladium Travel Club at Costa Mujeres is absolutely incredible and irreplaceable! She is the most professional, dedicated, and most pleasant concierge I have ever experienced! She goes out of her way to make guests feel welcome and cared for, even sacrificing her personal time to make things perfect. In all my world travels I have never met anyone better or anyone that even comes close!
JonDeSoto (8/5): Couples getaway - Three couples three jr suites. Definitely not smooth sailing. First room I was shown viewed side of a building not a garden. Told nothing available unless I paid an upgrade. Mexico tactic and had no choice really but negotiated it out. Second couple had plumbing issue and had to move rooms. Spent all of one day in transfer with bags until almost 5pm and promised new room and luggage for hours and hours. Then on last day… scorpion is bathroom on floor. Promptly removed by resort and it is tropics but sad. Bad luck or just attentive? Not sure but rooms are huge and very nice. Plenty of room for unwanted visitors I guess, haha Best Ai pool setup we have experienced and best food overall of any Mexico all inclusive so that’s it. Service? They don’t do anything more than they need to as is on par for ai resorts in our experience
gigicC5231KL (10/5): Spa - Came to the spa and Araceli was so welcoming and accommodating.
kevinpotvin (10/5): Very noce - Adrien was very nice and helpful 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Freedom62765062370 (10/5): All so good - Yessica and adrian Best butler service ever So kind and profesional
Explore24267926224 (10/5): Beautiful People - The most amazing service. From the Best people Noemi, Brandon And Bryan . Our drinks were always better with Bryan. Noemi was warm and wonderful.
betsy9811 (2/5): Accessible Accommodation Difficulty - As a wheelchair user, we are trying to book an accessible room at TRS Coral. Both ourselves and our travel agent have spoken with several people at the property but have been told they cannot guarantee us an accessible room although they will put a note on our file and hopefully one will be available upon our arrival. I simply require, REQUIRE, a bathroom with roll-in shower and grab bars. If we arrive and do not have one of these rooms, things get very difficult with a very good chance of falling and injury. I don’t understand why this is such a difficult process or why this discrimination is even an issue. Other resorts will guarantee an accessible room to ensure a smooth vacation. It’s very upsetting that TRS Coral will not.
bmutyala (8/5): Hotel Experience - Butler Service was really good. Room cleaning services was good. Fridge is not cold enough. Overall, hotel experience was good.
wesr709 (10/5): Great service - We had a great trip! Food and drinks were great and the service was also above expectations. Carlos and Jesus were on top of everything at the PTC pool and Ivan and Edwin made great drinks behind the bar . Agustin and the other poolside waiters did a great job. Efren gave us many quality rides on the golf cart and even gave a great tour. The staff at the nest is also incredible Megul and Armondo always make you feel special. The only downside are some of the weddings and wedding parties.
alains351 (10/5): Amazing! - We just spent seven days at the TRS Coral Hotel, and it was truly amazing. The beach and sand are beautiful, and we never had trouble finding available chairs and umbrellas throughout the day. While the immense pool can get a bit crowded near the bar, the overall atmosphere remains very relaxed. The property is stunning and well-maintained, and the dining is excellent—especially breakfast at Capricho (the fresh fruit crepes are a must!) and lunch at Helios (try the fish tacos!). A special thank you to our butlers, Yessica and Adrian, for taking such great care of us and resolving any issues quickly. They made our stay truly unforgettable.
travelingisfun2020 (10/5): Relaxing and indulging vacation - Very nice adults only resort. Love the food, the drinks and the amazing spa with hydrotherapy! The night entertainment could be improved though. Overall a great place to eat well, relax and pamper yourself.
sojinp2026 (6/5): Disappointing Service Despite Some Helpful Staff - Our stay involved some room and service issues, and the indifferent attitude at checkout was disappointing and did not encourage us to return. Professional service providers such as the check-in/check-out desk staff and butlers should receive further training, rather than food servers and bellboys.
Sherpa54403645787 (10/5): Great food and service - Tentazion is our favorite restaurant at TRS Coral. Great food and even better service. Roberto and Angel were spectacular. We were a group of eight and everyone agreed this was the best food and service we
rjarn0ld (10/5): Tentazion - Roberto was an excellent waiter and Angel was a great chef!!
Triccia (8/5): -
Rosemary (3/5): We would not return, our objective was not to meet new people, or take advantage of the all you can eat buffets and free - Clean, never felt overcrowded or full, many beach chairs umbrellas, food choices plentiful. The adult only TRS was quiet at the beach. We never use Pool area, as the choice of entertainment does not reflect our vibe ! Not our vibe at all, or our first choice. too corporate for our taste, we had only booked this resort to avoid the sargassum in the cancun Playacar area. The butler service, although a nice surprise, could have gone without. Too corporate sterile, we prefer authenticity of smaller resorts, over big box resorts.
Armando Moreno Perez (10/5): Espectacular!!!! - El lugar es espectacular, excelentes restaurantes, actividades. Ademas por booking nos dieron la cena chic cabaret (USD 100 por persona) gratis.
Marco (7/5): Instalaciones bonitas y comida excelente, pero la experiencia se ve afectada por la presión para vender upgrades, el tra - La habitación es muy bonita, espaciosa y con un balcón amplio; además la tina es un gran detalle. Las instalaciones del hotel en general están muy bien cuidadas y el área de alberca es muy agradable, con suficientes camastros y meseros atentos. La comida fue excelente durante toda la estancia. Probamos Helios, Sumptuori, La Adelita y El Gaucho, y todo estuvo delicioso y bien presentado. El show de Chic Cabaret también es muy recomendable, tanto por el espectáculo como por la comida. Las bebidas en los bares también fueron muy buenas. El área de la playa también es muy bonita y el personal de animación muy amigables. Quienes sí merecen un reconocimiento especial son Uriel, Ana y Sergio (Butler Ambassadors), quienes fueron siempre muy atentos, amables y dispuestos a ayudar. También el equipo de room service brindó muy buen servicio. Desde el check-in la forma en que explican el “todo incluido” fue incómoda. Nos hicieron sentir que nuestra reservación era muy básica y que muchas cosas (cortes premium o bebidas premium) tenían costo adicional, lo cual se siente más como presión para comprar un upgrade que como una simple aclaración. También hubo varios problemas de coordinación en el servicio. Al llegar a la habitación faltaban la plancha y el burro de planchar; los solicitamos y llegaron cuando ya habíamos salido a cenar. Otro día pedimos una secadora de cabello aproximadamente dos horas antes de una reservación y nunca llegó. Otro punto confuso fue el beneficio de $600 USD en hotel credits por haber reservado a través de Booking. Inicialmente no nos querían otorgar ese beneficio hasta que un butler nos ayudó a resolverlo. Además, estos $600 se entregan en forma de una cuponera que solo se puede usar en servicios específicos dentro del hotel, algo que no está claro antes de llegar. Incluso la cuponera que nos entregaron tenía fecha de vencimiento del año 2024. En el restaurante Sumptuori nos sentaron en una zona donde supuestamente no podíamos pedir rolls ni tepanyaki del menú, algo que deberían explicar desde el inicio para evitar sorpresas al momento de ordenar. La presentación del programa de membresía/recompensas también fue una mala experiencia. El representante hizo varios comentarios pasivo-agresivos relacionados con nuestra reservación hecha por Booking y nuestro poder adquisitivo, por lo que decidimos retirarnos. Finalmente, el día de salida tuvimos un problema con el servicio de botones. Habíamos solicitado con anticipación que pasaran por nuestras maletas a las 7:00 am (nuestro transporte salía 7:15), pero nadie llegó y tuvimos que bajar nosotros mismos las maletas al lobby. Al llegar escuchamos que apenas iban a mandar a alguien a la habitación. Además, el chico que nos atendió en el checkout (primer escritorio a la derecha) tuvo una actitud bastante déspota.
Daniel (10/5): La mejor luna de miel - Es nuestra segunda vez en TRS y no deja de sorprendernos, la amabilidad del personal y la calidad de todos los servicios hace que sea nuestro lugar para volver, comida deliciosa, servicio de mayordomo excepcional, 10/10. Todo me encantó
MONISHA (8/5): -
Kristin Grace (8/5): Great place to relax and disconnect! - The property was beautiful, the spa was very nice, our butlers were amazing! Many staff were amazing at celebrating my birthday, going above and beyond with sparklers, etc. The cabaret restaurant was a blast and there were many fun events to go to! The events at the pool were fun and kept it lively during the day. We were never able to book the Japanese restaurant. The tennis was all booked up due to a tournament even though we had a free hour of play through our booking. The food was overall good but nothing really wow'd us. I would have preferred if you could book your daybeds at the pool beforehand. Depending on where you sat, you got poor service at the pool.
Van Der Spuy (10/5): -
Mele (10/5): Inolvidable! - Nos encantó TODO!! Quedamos enamorados del hotel. Están en cada detalle en todo momento. Ya queremos volver!! Muchas gracias por ser parte de estas hermosas vacaciones!! -
Kihalani (10/5): Definitely would come back - This is a great property for its price. Stunning views, bar at every corner. Transportation all over the resort! The food isn’t the best. But it’s a great property for its price. You get what you pay for.
Crivero (6/5): Beautiful hotel with great staff but very musty smells in the rooms. - The property is beautiful with tons of activities, restaurants, pools etc. The staff was so kind and very attentive. We enjoyed some of the restaurants and the beach is also very nice. Unfortunately our room had a very strong musty or moldy smell. It was very overpowering. I spoke to the staff and they tried their best to give us solutions but even after changing rooms we could still smell it. I understand that this is a beach destination with humidity but for me the smell really impacted my time there.
Jose (10/5): Recomiendo 100% - Excelente estadía en TRS Coral Hotel, los restaurantes espectaculares y la playa muy limpia en comparación a alrededores. Destacar la atención de los mayordomos: Ana y Roberto, como así también la de los mozos: Moises y Kevin, muy cordiales y excelente vocación de servicio. La limpieza de la habitación no fue siempre la misma, algunos días quedó mas desprolija que otros, se notaba que no habían limpiado el piso de la habitación, que sólo había sido una repasada rápida y nada más.
Samantha (8/5): Fun short stay - Huge pool, right on the beach, and great food. Rooms were huge with enormous beds. Staff were great. They try and upsell you a room and get you to sign up to a reward program on check in, resulting in a very long check in, not ideal after a long day of travelling. The hotel won’t arrange transport from the airport if you haven’t booked with them directly. Couldn’t book a restaurant for dinner on our first night as we arrived after 3pm and then our preferred restaurant was closed on our only other night. None of which greatly affected our stay but did make it less perfect.
kristine (10/5): - Beautiful property. Staff is very friendly and accommodating
Linda (8/5): My husband and I had a wonderful time being with family. A great vacation. - The grounds were beautiful. The staff, especially our butlers Daniela and Mel, were exceptional. Some of the food was delicious but other times it was hardly edible. The golf carts to get people around was great with exception that some times you had to go around the perimeter of the resort to get where you wanted to go. It was difficult to get to your desired place at times. Our room was poorly thought out. I did not like the bathroom at all. It was anything but private!! I literally had to talk to our butler in my bra and shorts because I had no way to shut a door and finish getting dressed. Very uncomfortable.
Sihui (9/5): -
Alla (8/5): Friendly personal , good quality liquor, nice buffet for breakfast and lunch , not too impressed about dinner though  - Gym is great facility and equipments Beach is wide and long , Service at the beach is very slow, benches very uncomfortable Shallow swimming pools with lots of people impossible to swim and it’s not heated Loud music from the center of the Pool, where is the Bar and stage ,but I guess someone might like it Cocktails and food service around the pool was very nice
Fredrikke (9/5): Amazing resort, all inclusive worth it and staff was amazing - We had the best time staying at TRS Coral. Great food and drinks, beautiful rooms, amazing staff that treated you good at every single moment. Beautiful beach and pool. I would especially like to mention our butlers Mel and Daniela for the amazing job they did. They answered all our questions and requests, and seemed to love their job! At arrival to our room the cleanliness was not up to our standard for the price, but the staff was deeply apoplectic and deep cleaned everything when we were at dinner. Came back happy and satisfied.
Zhao (9/5): -
Aaron (9/5): i overall satisfied with my time here didn't get a chance to do everything that the hotel had - food was amazing had so manny options i enjoy myself the whole time
Monica (8/5): Loved the staff. Food choices were ok . Room problems were frustrating. - The staff was incredibly nice. We didn’t have a working phone all weekend despite numerous requests for it to be repaired. Our Tv did not work the last day which was problematic because you order room service on the tv. We wanted breakfast be fire we left for the airport and were unable because we had no tv and no working room phone.
karen (4/5): The day I was leaving I realized my safe in my room had been open, my room was searched daily! - The Location for breakfast was a very nice clean environment. The food was OK, a large selection but nothing like I expected! The taste was just ok especially no seasoning making the taste just ok. I did not like that my Butler and a female Supervisor were trying to scam me and my room mate out of $500. The Butler sent me a long text stating the Manager came into my room and smelt marajuana and told him to text me stating the text was a warning and I would be fined $500 if they smelt it again. Now a gentleman came to pick me and my guest up who smelt like smoke. I asked why didn't the management come speak with me so I could let them know I don't smoke. After the warning text, the following day I caught the same Butler coming out of my room with towels that wasn't in mine not to mention House Keeping was in the room next to mine and my room was next. I asked him why was he in my room and I expressed how uncomfortable I was staying at the resort I felt targeted. House keeping skipped my room never cleaned or restacked my beverages, coffee or tea bags. The bedding was not done and we had the same towels and wash cloths. The night before I was leaving a Supervisor (female) was banging on my door at 9:00pm, I opened and she stated that the manager changed his mind and was charging me $500. I had a heated exchange of words with the woman claiming to be the supervisor telling her it was unprofessional to come banging on my door at 9:00pm to tell me the resort changed its mind and wants to charge me cash. I refused and informed the woman I would speak to the manager upon check out myself the following day. I informed her that I still have the text message from the Butler and she stated she have the text as well. I let her know it was unprofessional to come back days later to my room demanding more money after texting me I about a warning. I tried in the beginning informing my Butler that I don't smoke and he smelt smoke on that gentleman and that was why the smell was gone out my room so quickly nobody ever smoked.
Scott (10/5): -
Ava (7/5): -
ELIANA (9/5): Excellent value - Amazing
Patrick (9/5): -
Felix (9/5): Hervorragend - Die Anlage hat uns überzeugt. Das Personal war beim zweiten Besuch auch deutlich besser. Wir kommen sicherlich noch ein Mal wieder.
Cara (7/5): -
Franco Gabriel (6/5): -
Herbert (9/5): - Das Konzept ( all inklusive ). Der Strand. Die sehr weitläufige Anlage, alles gepflegt.Die Auswahl verschiedener Restaurants und die Auswahl am Büffet. Sehr freundliches Personal. Wir waren nur 2 Nächte und haben uns für das Steakhaus am 2.Tag entschieden. Hat leider nicht unseren Erwartungen entsprochen, weder das Fleisch noch die Beilagen.
Amanda (8/5): An excellent stay at the TRS - The property is so aesthetic and beautifully decorated. The rooms are spacious and clean. The food in the restaurants is excellent- on the trs side everything is à la carte. Breakfast at Helios was superb with lots of options and lovely ambience. Service is great. Everywhere is spotless and consistently maintained ( including pool toilets which are cleaned all day). We checked in at a busy time and you had to be seated before you could approach reception. Seemed a little chaotic an confusing but only a minor comment. There is not enough sun beds to accommodate a full hotel. The hotel managed this well by restricting bed reservations but you do feel a bit of pressure every day worrying if there will be somewhere to lie. All beds by the pool are double as well so you need to have the same sun/ shade preferences as your partner. When walking to the palladium side there are so many golf carts you can barely walk a few feet without having to pull in or let them pass. The property would benefit from a walk way or allocated walk space. The palladium side was so busy and the only buffet option was on this side. On some nights there was a queue for the buffet for about 25 minutes. If you were unable to book a reservation via your butler you would be stuck with this. Also, once in the buffet you had to queue for food stations and there was little food left. I don’t think there is enough food or space available to accommodate the hotel at full capacity. We did travel over Xmas/ new year so this may be different at different times of the year but something to consider at busy times. If you do not have kids I would not stay at the palladium.
hazelgL4820SE (10/5): Informative and fun!! - Amazing Tequila Tasting!!! The mezcal was incredible!! The mezcal has a smokey flavour that was so delight!!!!!!!!!!!
O5338BCryanb (10/5): Wonderful Honeymoon! Had a great experience, the staff was wonderful, amenities are 2nd to none - Amazing experience, wonderful honeymoon. Mariela Alan Guillermo Leo Dante I love this guys………………………………..:::.::::::
raynas2026 (6/5): Weather and staff were great! - Our stay was average with a few great highlights. The staff was friendly and helpful. La Boheme & El Gaucho were excellent (5/5) — each course better than the last. We had the ribeye and NY strip. Both were good, but the ribeye is the clear winner and highly recommended. The pool is nice and the beach is beautiful. The weather was perfect during our stay! However, finding a pool chair on a busy sunny day was nearly impossible unless you paid for a cabana, which is $70 USD/day extra. For poolside food, we enjoyed the chicken Caesar salad and chicken burrito. Disappointingly, our king swim-up suite was dirty on arrival, our wristbands didn’t work, and we were moved to a two-queen room instead of the king we booked with no compensation. Our anniversary also wasn’t acknowledged without an upcharge, which was frustrating for a milestone trip. The resort advertises 19 restaurants across both sides (TRS Coral + Grand Palladium), but you will not have access to all of them and many are not open daily. We received conflicting information about dining access between the adults-only and main resort sides, which made reservations very difficult. We also visited the family side and would not recommend Poseidon — it was unclean and the food was very minimal. Overall, the food was good and the atmosphere was okay, but due to the inconsistencies and confusion, we will likely not return
Reeseatea (8/5): Winter break trip - We had a wonderful week at TRS Coral, it was our second time at the resort. I would like to thank Carlos and Brandon the pool butlers, Carlos the pool waiter, Gabriel and Victor the excellent servers at Carpico. You all made the week incredible
Kredmon2 (10/5): Honeymoon trip at TRS - We can't express enough how Jose had went above and beyond to make us feel so pampered and royalty here at TRS! He was very attentive and responsive to anything we needed! We will miss his services! 💓🙏 We are ready to book our next trip back!
Celest (6/5): - The grounds were beautiful and clean. The staff was friendly. The pool and beach were great. The spa was relaxing. The daily activities were light ( could have been more activities). The New Years evening was not impressive with minimal fireworks. We paid extra for the Chic New Year's event. The show was nice, but it was pretty much over at midnight, not 3am. The extra charge for the wings at the pool was ridiculous-it's an all-inclusive resort. The resort is large, and the gym is too small for all the guests.
gloria cristina (3/5): Mal servicio - El spa La atención del personal en alberca playa y restaurante La comida no muy buena
samnyoung09 (8/5): Very nice - The hotel itself was very, very beautiful and nice. The food was Not great I am a person who does not support and I couldn’t tell the difference between the pork and beef because it was a pink. I’ve never seen before the hotel. People were great for me. Overall the food wasn’t good.
572alani (10/5): Wonderful Holiday in the sun - Beautiful rooms accommodations Pools beach and service was wonderful. The food was delicious. I could I.not expect better tbh!
RozK44 (10/5): Romantic - Amazing experienxe. So special and romantic. Great holiday. Was a great time Great food great Rome location and rooms all great amazing food and service grwat
474mylesr (10/5): Had a blast and would come back soon! - Mariela Leo Alan Guillermo Dante were all fabulous and very helpful. Loved our time here and would come back in a heartbeat.
aruncraig (10/5): Fantastic - Mariela, Guillermo, Leo, Alan, and Dante were exceptional and provided an amazing experience at the resort! What a great time with friends.
breannam468 (10/5): 2nd visit here! - Trs Coral is amazing! Our favorite staff: Dante and his team with Pop entertainment Andreway & Carlos at poolside Ladis, Lorenzo, Jorge for Bali bed service Our butlers Naysin & Alexia! Every single person we encountered on this stay provided the most amazing service! We can not say enough kind words to these people!
Anakaren (10/5): -
katlouthomas44 (8/5): Attention to detail was superb! - Overall I would stay at the TRS Coral Hotel again and again! I did have a few things that didn't meet my expectations that I expressed in the survey.
Loggy5206 (10/5): Great Resort with Excellent Food and Service - We stayed at TRS Coral from December 14th - December 21st and very much enjoyed our family time (with two adult kids). The resort is well maintained and easy to walk around, including the Grand Palladium side. The pool is fun and the swim-up bar (while needing some maintenance on the tiles) was always a party. Big shout out to Antonio, the bartender at the swim-up bar. The restaurants were all great, with the exception of El Gaucho, where we found the steak to be average quality, and hard to cut with the steak knives they give you. La Boheme, Tentazione, Capricio, El Dorado, Sumptuori, and Portofino were all great food and service. Make sure to order the Filet Mignon at La Boheme...by far the best meal we had during the week. Helios is OK, but we preferred to grab lunch at the pool restaurant, where the wood-fired pizzas were amazing. The bars were good, but typically not very much nightlife. The Xtra Time Sports Bar was probably our favourite, although they need a new pool table. Gravity had great views but generally was not that busy and very little nightlife for younger adults. Most of our days were spent at the Io Pool Bar. Make sure to grab a morning coffee at Bar Piacere, where we found the lattés to be on par with anything we get at home. The beach is very nice, with very little seaweed and you can walk for a long time. We walked up to Majestic Mirage/Elegance, Catalonia, Riu and even all the way to Planet Hollywood, and the other way down the beach to Dreams and the Delphinarium. The Delphinarium is enjoyable to watch from the beach, with the dolphins jumping but a big part of me feels sad for them being 'caged in' the way they are in such a small area (this is nothing to do with TRS Coral, just my thoughts on the treatment of the dolphins at this separate facility just down the beach). We did one excursion, the catamaran with snorkeling and visit to Isla Mujeres. The snorkeling was excellent, as was the time spent anchored just off shore and swimming, but Isla Mujeres is just a big tourist trap. One frustration with TRS Coral is with the check-in and room selection process. We put in a request for two beds in the room we had for the adult kids, and for our room and their room to be in the same building and floor (we had only booked the standard rooms). When we arrived, we were told there were no more rooms with two beds for the adult kids, and our assigned rooms were in different buildings, and then they sell you on an upgrade to the loft rooms, where we would be on the same floor, and there were rooms with two beds for the adult kids. It felt like a bit of forced upsell, but we felt we had to do it to get the rooms we wanted. The hotel needs to honour room requests when booking (assigning requested room types upon booking) or stop asking for room type requests to then just upsell customers. We heard this happening a few times when we passed through the lobby and it seems to be their way of selling off the nice, but clearly not as desirable loft rooms that don't get booked as much. Our butler service was great, with all dinner reservations we asked for accommodated, and booking of the paddleboards (I highly recommend this) was easy. Make sure to tip the staff whenever you can. We tipped approximately $450US during the week for transportation, meals, butlers, bars, etc. and this money goes a long way for the staff as extra income. Overall, great resort which we highly recommend.
Bruno (7/5): - Os restantes eram muito bons com staff simpático e prestável, infraestruturas muito bonitas com acesso a uma praia muito bonita. O que menos gostei foi do staff da piscina, dos bares e das mesas, muito antipáticos especialmente no bar onde infelizmente assisti a caras mal encaradas, a mandarem um hóspede para p. que o pariu quando este deixou o bar, bebidas mal feitas, notas de gorjeta espalhadas pelo balcão do bar e também muito poucos a servir na piscina.
janesX2966HT (2/5): Stayed hungry on the New Year’s Day :((( - It is absolutely not fun to stay hungry on a New Year’s Day in a hotel like that. Portions are tiny and it takes for ever for them to arrive to the table. We spent an hour waiting to get a litter lay a spoon full meal. I’m not even saying that they completely ignored options for vegetarians. Common guys, high end resort amd such a terrible service. Because of the forever dinner which anyway wasn’t filling at all, we got late for the show that we booked for 10:30. Our dinner started at 9:00
Ambassador778432 (10/5): Very nice resort. - Very nice hotel at Costa Mujures location were we have stayed at numerous hotels. Very good food and service. Our butlers Hector and Ivan were excellent and resolved minor issues with our room. Perhaps a bit pricey compared to other adult all inclusives.
HaloHalo11 (8/5): Decent for a first experience - We stayed in a swimup room which was cool but would be so much cooler if we didn't face a service path where a gas powered golf cart or truck wizzes past every 2-5 minutes even into the middle of the night. The bed was meh, pillows were good. The French restaurant was great, and the Mediterranean Cafe was as well. Our butler, Misa was very lovely and we were grateful for him being available to answer questions and help navigate. Desert game in nearly every restaurant was abysmal. First time I had creme brulee that was "set" on top and the custard was just solid. The Gelateria on the other side of the compound was great though The most lasting impression I had unfortunately was about the drinks. I have an allergy to Sucralose/spenda and even though they ask you on check in and at every restaurant, I still had to very closely pay attention to and ask to see near every ingredient especially at the bars because it is in practically everything and staff did not even know. All of the staff had been wonderful, the rest of the experience was pretty good, but having to pay such close attention to what beverages I'm interested in was so very frustrating and I felt like such a huge inconvenience to every bartender and waiter. Every puree and juice at the bar, pretty much every single mixer... Even non diet sodas... had it - Pepsi , 7up, etc is all mixed with sucralose there. The idea of chilling beach side with a piña colada or any other "tropical" or "tiki" drink disappeared the 1st day. Literally even their "simple syrup" has a mix of fake sugar (Ace K, aspartame, AND Sucralose) it's so frustrating 😭😭. I found 1 bartender who was creative enough to make something with out mixers that still was decent, but finally the 3rd day there I started carrying my own sugar packets and handing them to the bartenders to make mojitos the traditional way (they were doing simple syrup). So overall, not a bad experience, but for our first ever all inclusive resort I was disappointed with the drink situation and golf carts.
Christopher (2/5): -
I4253AXpabloe (10/5): Great food, ambiance and service at La Boheme... - We had dinner in La Boheme, the french restaurant. Service was great. We were serviced by Stephany, very cheerful and very great service, and the food delicious. Thanks Stephany for a very good experience...
christopherlR7654CT (2/5): If you’re a gay couple don’t stay here! - This was our experience on the whole, this email still hasn’t been addressed in person or online Dear Management Team, I am writing to formally express our disappointment and concern regarding our stay so far at TRS Coral. Unfortunately, what should have been a relaxing and enjoyable holiday has been overshadowed by a series of deeply uncomfortable, misleading, and offensive experiences. Upon arrival, we were initially greeted by a lovely host, which gave a positive first impression. However, this quickly changed when we were assigned a member of staff who we believed was there to assist us. It later became clear that this individual was, in fact, a salesperson. We were invited to what was described as a breakfast and a short tour to celebrate the hotel’s birthday. At no point were we informed that this would involve a prolonged sales presentation. Instead, we unknowingly spent the majority of our first full day — from 10am until after 1pm — in a hard sales meeting focused on purchasing into your hotel group. This was neither transparent nor a fair use of our holiday time. More concerning, however, were the highly inappropriate and offensive comments made during this meeting. We were repeatedly questioned about where we were from and were then accused of lying about our background. As a gay couple, we were told that we “wouldn’t be wanting children,” which is an unacceptable assumption and completely untrue. In addition, my partner, who is of Nigerian descent, was subjected to extremely offensive and discriminatory remarks, including statements suggesting that Nigerians “don’t spend money” and are “cheap and looking for jobs.” He was also asked if he was Jewish, despite being of Muslim descent — a deeply inappropriate question that, given the context, was offensive and distressing. These comments were discriminatory, intrusive, and entirely unacceptable. They left us feeling uncomfortable, disrespected, and shocked that such remarks would be made within a professional hospitality environment. While our room itself is nicely presented, it has also had several maintenance issues since arrival, including: A broken coffee machine A light switch hanging off the wall No hairdryer provided A cold shower Taken individually these may seem minor, but combined with the experiences above, they have significantly contributed to our overall dissatisfaction. At this stage, the list of issues feels extensive. We chose TRS Coral expecting a high standard of service, comfort, and inclusivity. Sadly, this has not been our experience so far. We trust that you will take this matter seriously and address it as a priority. We would appreciate a prompt response outlining how you intend to resolve these issues and restore our confidence in the remainder of our stay.
Exploration471480 (2/5): Disappointing - Wow. For such a gorgeous property we were sure sad not to want to go back bc of the llack of concern by management about how unhappy we were with several of issues we had while there. The restaurants are beautiful, but food is not good.
Silvia (10/5): Nothing but amazing! Will definitely come again! - Everything about the property was amazing! The pool, the restaurant and the people! Our butler Eladio was amazing! So kind and helped with anything we needed! He made our stay there easy we did not have to worry about anything! Honestly there was nothing I didn’t like! Everything was amazing and I will be coming back!
Ellen (9/5): Beyond my expectations - It was so clean and I felt very safe It was secluded but had everything I needed
jgrow1989 (4/5): Overall was not a 5 star resort - Appeared nice at first the constant baggering about spa excursions and timeshare made trip annoying not relaxing getting dinner reservations was a joke messaged butler at 7am and can’t get dinner till 10pm
juliawL3023ET (2/5): Poor - Did not like this resort. Paid extra for butler service which was awful. Would not return to this resort. The only good worker was Bayran at the sports bar. He was wonderful!
kayf490 (10/5): great butler service - Jose has been delightful to work with as a butler for my building my entire stay! I truly appreciate the position of a butler for questions, registering for events, etc.
Daniela (9/5): Excelentes vacaciones, volveriamos - La habitación super cómoda La comida excelente incluso en la mayoría de los restaurant temáticos Personal de entretenimiento y actividades Las instalaciones en general 10/10 El sushi bar del Restaurant japonés La carne del restaurant argentino
Oya (5/5): - The staff were incredibly friendly and worked hard to make us comfortable. The Helios restaurant was excellent. They also kindly allowed us to stay for a couple of hours after checkout and continue enjoying the facilities. It was nice to have a long walk on the beach across Isla Mujeres and we saw some dolphins! This is my personal view: I usually prefer small boutique hotels and don’t tend to choose all-inclusive resorts. However, this hotel was the most affordable option for a one-night stay on Christmas Eve before our flight home. Unfortunately, the facilities didn’t really suit my preferences. The room had a noticeable musty smell, and the hotel itself felt quite large and commercial. Many guests were drinking at the pool from early in the morning, and it was difficult to find non-alcoholic drink options. If you’re not into a party or drinking-focused atmosphere, this hotel may not be the best fit. The sea in this area also didn’t seem very clean compared to the hotel zone, which we preferred.
efrat (10/5): -
Inspire525508 (10/5): Fernando at the pool was great - Fernando aka Speedy Gonzales was great! 10/10 would recommend! He was fast attentive and friendly! He brought me multiple drinks and food! Made my relaxing time even more relaxing! Would def want him again if I came back
U7349ZYmatthews (10/5): Good Brayan waiter - Waiter Brayan, Adriano, Ignacio, Alexis, and the entire bar staff at the pool wait staff at Bario were amazing. So kind and fun to talk to. I loved the food and drinks. Very clean. The rooms were beautiful. I will definitely book the TRS Coral again.
Scenic33696518751 (10/5): Just what our family needed! - We had such a good experiences last year that we returned for our 2nd “destination Christmas” this year. ((My husband and I and our four adult children ages 20-25.) There is something for everyone! My favorite activity are the daily exercise classes (stretching, yoga, cardio, etc.) Leo was a great instructor this week!