Club Wyndham Chikumakan Nagano
Location: Kamiyamada Onsen 1-33-4, Chikuma, jp
Star Rating: 3 Stars
Property Type: Ryokans
About this Property
Sustainable 3-Star Accommodation with Open-Air Bath
Mountain and Garden Views
Immerse yourself in nature at Yushi Chikumakan, where you can enjoy a serene stay surrounded by stunning mountain and garden views. The property offers an open-air bath, perfect for relaxation after a day of exploring.
Comfortable Rooms with Modern Amenities
Experience comfort in every corner with air-conditioned units equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom. The ryokan also provides free WiFi and cozy bed linens for a restful night's sleep.
Geothermal Area with Nearby Hot Springs
Indulge in the rejuvenating benefits of the geothermal area surrounding the ryokan, offering guests easy access to various hot springs for a truly tranquil experience. Don't miss the chance to unwind and recharge at Yushi Chikumakan.
Book your stay now at Yushi Chikumakan for a memorable and relaxing getaway.
Policies
Check-in: 03:00 PM - 06:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Massage services
- Karaoke
- Kid meals
- Public Bath
- Coffee Shop on site
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- Security alarm
- Television in common areas
- Free wired internet
- Self parking (surcharge)
- Offsite parking discounted rates available
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
Rooms Available
-
Standard King Room
Max Occupancy: 3 (3 Adults)
- Private bathroom
-
Deluxe Room
6 Twin Futons
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Superior Room
4 Twin Futons
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Standard Room
4 Twin Futons
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Refrigerator
Sleep - Bed sheets
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, desk, and wardrobe or closet
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Slippers
- Wardrobe or closet
- Bidet
- Daily housekeeping
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
-
Standard Japanese-Style Room
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV, tatami, a wardrobe and a safe deposit box. The unit offers 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
-
Superior Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV, tatami, a wardrobe and a safe deposit box.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior King Room
The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, tatami, a wardrobe, a safe deposit box, as well as a flat-screen TV.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Executive King Room
The spacious double room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The double room features a wardrobe, a safe deposit box, an electric kettle, yukata, as well as a flat-screen TV.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Superior Japanese-Style Room
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room provides air conditioning, tatami, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Deluxe Japanese-Style Room
The quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The quadruple room features air conditioning, tatami, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 4 futons.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Tatami (traditional Japanese flooring)
- Air purifiers
- Single-room air conditioning for guest accommodation
-
Standard Twin Room
Max Occupancy: 3 (3 Adults)
- Private bathroom
-
Standard Twin Room
The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This twin room is air-conditioned and has a flat-screen TV, tatami, a wardrobe and a safe deposit box. The unit has 2 beds and 1 futon.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Slippers
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Adapter
- Accessible by lift
- Smoke alarm
- Key access
- Window
- Tatami (traditional Japanese flooring)
- Single-room air conditioning for guest accommodation
Guest Reviews
- Mayumi (9/5): ゆっくり温泉を楽しめました。 - 温泉が良かった。 シャンプー類も色々置いてあって選べるのが良かったです。 部屋が広くて良かったのですが、コンセントの位置がテーブルから離れていて、PCが使いにくかった位です。
- Mitsuhiro (7/5): まあ良い - スタッフの対応 設備が、少し古いかな、トイレットペーパーの予備がなかった。
- Nobuaki (8/5): -
- Kayla (10/5): -
- hidetada (6/5): - 食事 部屋に虫がたくさんいた。 トイレがせまい
- Ryuichi (8/5): -
- 井口 (8/5): 良い旅でした - 何と言っても露天風呂です。 とても身体に良いと感じました。 お部屋に偏りがあった気がする 2部屋取っていたのですが１つはとても狭く感じてしまいました。
- 石原 (10/5): - スタッフさんが、皆さん笑顔で優しく接してくださいました。
- YUDAI (8/5): -
- Crook (9/5): -
- Kotone (8/5): -
- Claudia (10/5): -
- AKIKO (7/5): -
- 英教 (8/5): 良かった - 接客 貸切風呂が高い
- Hiromi (5/5): - 泉質がよかった。 お風呂出たあとの牛乳サービスが嬉しい。 夜に滝の音がしないよう配慮されていた。 草履を間違えない工夫がされていた。 人員が足りないからだと理解はするが、食事を始めてすぐに鍋の火を入れるのではなく、タイミングを客の方で決めたい。 また、男湯と女湯を夜と朝で入れ替えして欲しい。期待していた露天風呂に入れないのは残念だった。 朝食のコーヒーは会員でなくてもせめて1杯はサービスしてほしい（そのかわり湯上り牛乳をなくしてもよい）。もしくはインスタントでもいいから部屋にあってほしい。
- Daijiro (8/5): 大浴場＆温泉＝素晴らしい 部屋＝少しチープ 食事＝もうひと頑張りしてほしい - ・盆栽体験プログラム ・大浴場 ・泉質 ・フロントの設備、雰囲気、居心地 ・部屋のユニットバスがチープ、及び使い勝手が悪い ・エレベーター内にゴキブリが出ていた ・夕食のボリュームがもう少しあった方がよい。もしくは、追加で何か注文できるものがあると良い。
- Reina (7/5): 選んでよかったです！ - 宿泊者の名前が書いてあり感動しました！ とても綺麗な設備で和室もとても快適でよかったです！ 朝夜ご飯ついていてこの値段がお得でした！ 硫黄の温泉もよかった！ 夕食の際に忙しかったせいもありますが、何かが来てなかったり、他のお客様も気にしていたのでそこが気になりました！ 朝食は問題なくスムーズで美味しすぎました！
- HARADA (8/5): -
- Masaki (8/5): 一人で癒やされたい人 - 一人で泊まれたこと 温泉の泉質がとってもよいところ 貸切風呂が23時半から6時まで無料で使えるとろこ 隣の部屋を通るたびに犬に吠えられたところ
- 武夫 (7/5): - スタッフの皆さんは、笑顔で対応していただいたことです。 外資なので、ドライな感じがしました。 朝食時のコーヒーは、有料だったり。 コーヒーを無料で提供出来ればもっと良かったのに、少し残念でした。 必要経費が掛かるので仕方ないかもしれませんが。
- 福井 (4/5): 温泉以外は残念 - 温泉は硫黄の香りが強かったですが、お湯はとても良かったです 食事のテーブルの配置が悪く、後ろのテーブルの方と椅子がぶつかり、お互い避けながらの食事になり、とても不快な食事になった。 食事の配膳が遅い 水やお茶が頼まないと出て来ない ゴールデンウィークなので仕方ないかもしれませんが、ホテルの内容と料金が釣り合わない。
- shibamoto (10/5): -
- Hiroshi (7/5): -
- Sara (10/5): Not a stay, but a full amazing experience! - We loved everything about the experience, yes, because this is not a regular stay at a hotel, it is a full sensorial experience. The room was great and even if we did not choose the japanese traditional style, the felling was very special with the water fall just in front of our window, creating a super relaxing atmosphere. It was more amazing than in the pictures The staff was super professional, welcoming, always with a smile and prompt to help and the food was from heaven. Everything was carefully prepared and beautifully presented at breakfast and dinner. The onsens were great and was perfect to be able to use the private ones in a mixed way, even if for a fee. The location is remote, but if you look for peace and relaxation, it is ideal and was great to be able to take the bikes to the train station during our day trip to Nagano. The price was also very fair for all you are getting. I will recommend this place to everyone I know! We stayed for 3 days and even if we loved the food and the typical japonese breakfast experience, would be good to have some variety from one day to the other. And even if the building is not new and some areas could use some renovation, we felt very well and confortable everywhere.
- Nik (9/5): Great ambient, onson, kaiseki. Problem with shuttle... - Ambient is awesome, really tidy and authentic. Mens onsen is b e a u t i f u l ! Staff really delightfull and kind. Kaiseki (diner/breakfast) is really authentic. Prepare for a wild ride. If you plan on eating continental breakfast, go to some other hotel and don't ruin the vibe. Shuttle bus, that they offer left without us 10 min before designated time, eventhough we spoke with receptionist that we would like to use it. So it almost ruined our daily plan for monkey sightseeing....
- Ayano (9/5): -
- hideko (9/5): - ウェルカムドリンクはアルコールかソフトドリンクから選べました。温泉入浴の後牛乳1本無料でした。1泊2食でこの料金はお得だと思います。
- Mick (10/5): - All the staff were exceptional. So polite & courteous with nothing too much trouble. The ryokan itself was beautifully presented & so tranquil. Onsens were amazing & our traditional Japanese room was a great experience. Nothing
- MIYAHARA (10/5): - スタッフのおもてなしが良かった。 お風呂も源泉掛け流しで良かった。 お料理も美味しかった。
- Miyuki (10/5): 値段も内容も満足です！ - ご飯が盛り沢山で美味しかった〜 お風呂もシャンプー選べたり、露天風呂も気持ちよかったです 部屋の入り口の扉が重くて、閉まる時に大きな音がして気を使ってしまった
- Julia (8/5): -
- Bastian (8/5): sehr gut - Die tollen Mitarbeiter im Hotel sind alle äußert freundlich, hilfsbereit und sehr zuvorkommend. Das angebotene Essen war hervorragend. Der Onsen ist gut und kann auch privat gegen Gebühr gebucht werden. Der kostenlose Shuttlebus zum Bahnhof wurde regelmäßig genutzt. Die Unterkunft ist etwas in die Jahre gekommen, was man hier und da etwas merkt - der Charme des Hotels macht dies jedoch nahezu wett.
- Takamichi (9/5): - 風呂 ご飯、勧誘
- hiroshi (10/5): 良かった -
- 有路 (5/5): - 料理が美味しかった 案内にあるイベントを、理解していないスタッフがいた。 日本人なのに、地名の読み方が分からない等
- Reiko (5/5): - スタッフみな感じが良く、お料理もお値段の割に良かった ベッドが柔らかすぎて、腰が痛くならないようにと気を使っていたら眠れなかった
- Gerlies (8/5): - Beautiful hotel including diner and breakfast. Onsen quality was good. The onsen with the waterfall was only available for man. That was very disappointing because that was the reason why we choose this hotel.
- Kelly (10/5): - We loved the traditional Japanese aspect of the accommodation and the services. The staff were kind and friendly and couldn't do enough to ensure a good experience with them. I highly rate Club Wyndham.
- Jacqueline (8/5): - The onsen are great. So is the breakfast and dinner. Staff is so friendly and welcoming
- Kiat Seng (10/5): Incredible ryokan - Very pleasant and comfortable Ryokan. Service is impeccable. There is a bar but not attended by anybody most times I am in lobby. Nice if I could have a coffee or such! Place little far from station, and had to call taxi to get back...costs about Y1300. Though Ryokan had shuttle service but it runs at certain times which obviously doesn't suit anybody because you can't control the train timings and you therefore can't control your return
- Mary (10/5): -
- Natuki (10/5): サイコー！ - 夕食の時間に遅れてしまったのですが、対応してくださりました。ありがとうございました。 特になし
- Jan (10/5): Fabulous - A great place to stay if you want to experience the Japanese Ryoken. The staff are extremely friendly and caring. Our rooms were very spacious. The half board experience was one of a kind, the dinner and breakfast tasted amazing. Onsen was also great. There's also an option to rent a private onsen. Nothing.
- Sebastian (10/5): - The hotel was very beautiful, from the entrance to the rooms, everything was gorgeous. The staff was most welcoming I have experienced in any hotel prior. 10 out of 10. Same for the food, the dinner and breakfast was both exceptional and you got SO much food. Also rentable private onsen which was great. The laundry machines only accepted 100 yen coins so it was a little inconvenient that they didn't have a coin exchange in the laundryroom so you had to go to the front desk.
- Sandra (10/5): A unique experience and definitely highly recommended to include on your itinerary - The whole experience Nothing we didn’t like
- Guest (8/5): -
- Polona (8/5): Experience the traditional hospitality - It is a Roku style hotel, a bit dated, but you get the real feeling. Location was actually really dood, staff extremely helpful. Offering extra services for free. A bit dated.
- Laura (9/5): - -Das Essen war außergewöhnlich gut wirklich so lecker und so viel liebe zum detail -Das Personal beim Essen wirklich so nett und zuvorkommend konnten auch Englisch was super war - das Zimmer im Japanischen Stiel mit Futonbett fand ich richtig toll und auch bequem also wer sich Sorgen macht das es unbequem ist .. Das Zimmer besonders im Klo Raum war bisschen schmutzig und staubig insgesamt war das Ryokan sehr in die Jahre gekommen und im Zimmer war es sehr kalt und nachts sehr hell
- saori (8/5): -
- Mikihito (9/5): - ・ホテルの皆さんのウェルカム感 ・夕食/朝食のメニューに満足。 ・食事場所の雰囲気もよく、部屋ごとの設定で落ち着いて食事ができた。 ・宿部屋や寝具、雪駄等が清潔。 ・ 館内施設も清潔できれいでした。 ・浴室前の畳ベンチと瓶牛乳でのひと時はサイコーでした。
- Chie (8/5): -
- Ayelet (4/5): Don't believe the spa picture: only for men, no access to women! a clear deceipt and discrimination - Chef was excellant, meals outstanding. Staff was very nice and accommodating. The main point of disappointment, and this is a HUGE disappointment, is the deceit this hotel puts up as a selling point: the lead image, the image of the open-air bath - is a deceit: while other ryokans and spa based hotels, alternate between women's and men's bath, this hotel does not, while the picture on display, is the the MEN's open-air bath, and women do not have access to it. I actually stayed for two days, and never had access to this bath, and the hotel did not bother to inform me that this was the situation. When I approached the front desk with this complaint, they faintly apologized, and did not make the slightset effort to correct this deceipt! I see this as a major problem as I was tempted to book this hotel by the dispaly of this brautiful bath, which in reality, I never saw or had access to. On top of this, the women's side bath was a neglected area, wild plants growing everywhere, no lights in the eveing - a complete turn off and a disappointment. I highly recommend the hotel will give true and accurate information to potentail guests and will not deceive these expectations. This may be a ground for sueing Wyndham Club for their misleading images, and discrimination of women guests.
- Simona (10/5): -
- フイリップ (10/5): Would definitely return! - As an English person, I am trying to use Japanese as much as possible. However, all the staff I spoke to were very good at English and they helped me out a lot! I did not realise that the price I paid included breakfast AND dinner (Japanese style), as well as a gym. I also did not realise that due to opening time of all the indoor and outdoor baths, the onsens are effectively 24/7. Everything about this place surprised me and made me feel like I was getting a lot more than I paid for. If you go, please research first, and also ask for help understanding the rules of onsens, and be very respectful to the staff and everyone else. There is nothing I didn't like. However, I am not a tourist and I don't enjoy tourist things, so for me the location was perfect. The town is extremely peaceful and there is not a lot to do, as well as being quite far from central Nagano, and the other famous towns. For tourists, you could think of this as your central hub, having breakfast, going out during the day, and then returning for dinner in the evening. So for me, I thought everything was perfect, but maybe the location would be an issue for some people.
- HARUYO (9/5): よかった！ - 綺麗なお部屋で、窓からの眺めも料理も良かった ネットに載ってる写真が違うところがあるので変えて欲しい。(朝食、お風呂)
- Shiroh (10/5): -
- Rumi (9/5): いい宿見つけた！ - 清潔、親切。
- Janice Po Po (8/5): Our stay was value for money! Highly recommended if you are looking for a 1 day getaway! - The room is clean and in general, the hotel is clean, well maintained, though some parts may be outdated and need some upkeeping. I love the onsens, they are great! The dinner and breakfast were great! None! The only thing is we didnt get a room with a nice view. Perhaps, the hotel can provide some snacks in the room.
- HISADA (10/5): ご飯も豪華で温泉も清潔！ - お部屋がリノベされてて清潔だった！ 鯉の大きいのと小さいのもいて可愛くて癒されました^_^ 建物の後ろを通って正面に来たのですが トタンなどでカバーしてありはじめはビックリした‼️
- IORI (8/5): 諸々ちょうどいい宿泊 - 温泉がよかった。料理も美味しい。 食事会場で有線放送を流しているが、その有料会員登録を勧めるアナウンスが度々流れる(無料アカウントで放送していた)
- Ruth (8/5): - -belle chambre à coucher -personnel très aimable - les Onsen - matelas (western style) presque trop mous
- Shizue (7/5): - 地下にジムがあったところ 食事美味しい
- Kobayashi (7/5): -
- yasuko (10/5): -
- satoko (9/5): - 食事のクオリティは、すばらしい。
- KOICHI (7/5): まあまあです - 到着時にドリンクが1杯無料で飲めます バイキングでは無い
- Fanny (10/5): -
- ABSE32 (10/5): - Tout au top Un petit déjeuner occidental serait un plus. Le onsen pour femme est moins nature que celui des hommes ( cascade, poissons ).Manque de produits d'acceuil dans les salles de bains privées.
- Alexander (7/5): Angehnemes abgenutztes Hotel guter Service, manchmal etwas dreckig. - Es war schön geräumig, und der Ausblick direkt aufs Wasser war sehr schön und angenehm. Ich war vom Essen begeistert, ich habe es 3 mal lang in einem privaten Speisezimmer bekommen und beim letzten Frühstück im großen Speisesaal, warum auch immer. Man merkt das Hotel ist in die Jahre gekommen, das sieht man an vielen Punkten, abgenutzte Flure, abgegriffene Türen. Am deutlichsten wird der Kontrast wenn man zum Fitnessraum geht. Das Badezimmer hatte teilweise Spinnweben… und Dusche und klo waren extrem klein, man konnte nicht mal richtig aufs Klo sitzen…
- Harumi (9/5): - なんと言っても硫黄の泉質が良い｡ご飯が美味しい。 参加自由の無料姨捨夜景ツアーもありました。 スタッフが忙しいせいか、夕食時に次の料理の出すタイミングが間延びした｡
- Kate (10/5): We had a fabulous stay, the shuttle bus was a real bonus and the staff were super helpful. - The onsen, staff and overall feeling of the hotel Nothing
- Ai (9/5): -
- Siu Fai (10/5): - Room is spacious, comfortable and clean. Dinner and breakfast is delicious, with lot of varieties. Onsen is very good especially the outdoor one. Staff is very helpful and quick response when I can’t open the safe in the room. Nothing
- 岡田 (8/5): -
- Chee Kean (10/5): It was first car ride from Narita to Hakuba, we stopped half way at Chikuma. This hotel provides everything that is so J - Onsen hotel, Japanese breakfast and dinner, staff attitude Nil
- Mary Clare (9/5): This is my second time and hope to come back - Accomodating Staff, the facilities and the dinner kaiseki! The shuttle service times seems fewer now. And hopefully linked to the train schedule at togura.
- SATOSHI (8/5): コスパ良く美味しく温泉が気持ちいい宿 - 温泉のお湯と美味しいお料理 バリアフリーでないところ
- Maya (10/5): -
- SHOGO (9/5): -
- daisuke (10/5): -
- marco (10/5): Le meilleur établissement de notre voyage - Personnel toujours au petit soin, incroyable de prévenance et de politesse. L'établissement est très confortable, la nourriture du restaurant était formidable, de qualité, de quantité et de diversité. Nous avons passé un excellent séjour, et y serions volontiers rester plus longtemps. Vous pouvez venir les yeux fermés. Absolument rien
- Cyril (9/5): Un séjour très agréable - Tout le personnel est d'une incroyable gentillesse, et toujours à l'écoute. Un grand merci à eux ! Notre chambre était propre, spacieuse et très confortable. Les onsen étaient très agréables, et quel plaisir de pouvoir déguster une bouteille de lait en sortant ! Petits-déjeuners et dîners excellents et copieux. Possibilité d'emprunter des vélos gratuitement, ce qui est très agréable, et la navette gratuite de l'hôtel est également très pratique, et son chauffeur d'une grande gentillesse ! Cela ne dérangera pas la majorité des gens, mais un petit peu de lumière entre dans la chambre le matin, ce qui peut réveiller les dormeurs très légers.
- takao (8/5): とても清潔感もあり良い - お得感はあった ご飯が、特に朝ごはんのお米がとても不味かった。他は良かったのに残念｡スタッフが常備いないのでテーブルに呼び鈴をつけて欲しい。注文するにも人が居ないので｡
- Kohno (7/5): -
- Kozakai (7/5): - ウエルカムドリンクを頂きました。ホテルの方のお話しが聞けてよかったです。 高齢の母を連れて行ったの、少しお風呂までの距離が長く感じました。
- koji (9/5): -
- melchior (10/5): - I believe the negative ratings hinder this establishment since people have to consider it as a Ryokan and not a hotel. No you won't have an intercontinental breakfast and western dinners, expect the most Japanese food, which I loved. Yes the staff is international, Japan has a growing aging population which is not being renewed, moreso outside of Tokyo, so they come from everywhere from South East Asia and they are all very kind. Finally, depending of course on the room you select, you will experience a real Japanese stay which will remain memorable. Thank you once more to the kind staff and I will come back whenever I pass through Nagano.
- Léa (8/5): - Très belle expérience dans ce ryokan. L’ambiance traditionnelle est vraiment agréable et permet de vivre un séjour typiquement japonais. Le personnel est accueillant et le cadre est reposant.
- Haydon (10/5): -
- risa (10/5): とてもいい宿泊ができました。 -
- Tohru (8/5): -
- Nicole (10/5): Our stay was amazing. We love how peaceful the place was. - Breakfast and dinner were amazing. Location is serene and quiet, however, you will need to take a bike to go to the nearest train station as it is about 1.5km away.
- Maurus (6/5): Bilder liessen mehr verhoffen. Preis/Leistung stimmt aber. - Das Essen. Keine Ruhezone oder Kaltbad im Onsen. Die Zimmer sind funktional aber alt. Die Bilder liessen etwas mehr verhoffen.
- Morgan Poirier (10/5): - Super hôtel traditionnel. L'endroit parfait pour se couper du monde et expérimenter l'art de vivre a la Japonaise.
- Imelda (9/5): It was a good stay and for sure will be back - Staff is so helpful and courteous
- Johannes (10/5): Schönes Hotel in ländlicherer Gegend mit klassischem japanischen Essen und Onsen - Sehr leckeres Essen, super freundliches Personal. Wir haben uns wie zuhause gefühlt. Man kann kostenlos Räder ausleihen und 24 Stunden am Tag in den Onsen gehen. Shuttlebus zur Zugstation zu gewissen Zeiten ist ebenfalls möglich. Leider habe ich etwas im Hotel vergessen, und das wurde mir ins nächste Hotel geschickt. Was ein Service! Vielen Dank für den schönen Aufenthalt und bis Bald! Die Fenster sind recht dünn ggf. zieht es je nach Jahreszeit etwas hinein. Da die Betten aber weiter weg sind vom Fenster und man die Klimaanlage als Heizung verwenden kann ist das nicht so ein großes Problem.
- Benedikt (10/5): Sehr empfehlenswert! - Sehr freundliches und hilfsbereites Personal. Sehr gutes, großes und vielfältiges Essen. Schönes und großes Zimmer, traditionell japanisch. Sehr günstiger Preis für dieses tolle Hotel! Wenn überhaupt die Lage etwas von Nagano entfernt, aber das weiß man ja bei der Buchung und kann sich darauf einstellen.
- Amber (10/5): -
- HIROKI (8/5): - スタッフの対応 事前にお願いしていたことが共有されていなかった
- tetsuro (8/5): -
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