Springhill Suites By Marriott Newark Downtown

Location: 402 Ogletown Road, Newark, us

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 04:00 PM - 11:00 PM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Wheelchair accessible
• Allergy-free room
• Heated pool
• Lower bathroom sink
• Salt-water pool
• Outdoor furniture
• Visual aids: Braille
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Physical distancing in dining areas
• CCTV outside property
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Shopping on site
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Golfing on site
• Pool sun loungers
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Wine release events
• Reception hall
• Secured parking
• Garage
• Swimming nearby
• Bulk dispenser for toiletries

Rooms Available

• King Suite with Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Suite, 1 King Bed with Sofa bed

  1 King Bed and 1 Double Sofa Bed

  355 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - 43-inch LED TV with premium channels and Netflix

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed, premium bedding, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, king sofa bed, and iron/ironing board; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Grab bar near toilet, height-adjustable showerhead, lever door handles, visual fire alarm, closed-captioned TV, low-height door lock, wheelchair accessible, phone accessibility kit, low-height view port in door, height-adjusted amenities, roll-in shower width (inches): 50, toilet grab bar height (inches): 33, transfer shower, accessible bathtub, doorbell and phone notification, portable bathtub seat, and low-height electrical outlets in bathroom

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Transfer shower
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Bedsheets provided
  • Bathroom grab bars
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• Studio Suite, Multiple Beds

  2 Queen Beds and 1 Double Sofa Bed

  420 sq feet

  
  

  Layout - Separate sitting area

  Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) and wired internet access

  Entertainment - 43-inch LED TV with premium channels and Netflix

  Food & Drink - Refrigerator, microwave, and coffee/tea maker

  Sleep - Pillowtop bed, premium bedding, and bed sheets

  Bathroom - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

  Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning

  Accessibility - Wheelchair accessible, height-adjustable showerhead, bathroom grab bars, lever door handles, low-height view port in door, toilet grab bar height (inches): 33, low-height electrical outlets in bathroom, phone accessibility kit, height-adjusted amenities, visual fire alarm, closed-captioned TV, portable bathtub seat, doorbell and phone notification, accessible bathtub, transfer shower, and low-height door lock

  Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs

  Need to Know - Housekeeping on request

  Non-Smoking, pet friendly

  Connecting/adjoining rooms can be requested, subject to availability

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Wardrobe or closet
  • Toilet paper
  • Sofa bed
  • Shampoo
  • Transfer shower
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Designer toiletries
  • Premium bedding
  • Separate sitting area
  • Free WiFi
  • Pillowtop mattress
  • Free cribs/infant beds
  • Bedsheets provided
  • Bathroom grab bars
  • Soap
  • Laptop-friendly workspace
  • LED light bulbs
  • Closed captioned TV
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell/telephone notification
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

• King Suite with Trundle Sofa

  The unit has 2 beds.

  Max Occupancy: 5 (5 Adults)

• Queen Suite with Two Queen Beds, Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible

  The unit offers 3 beds.

  Max Occupancy: 7 (7 Adults)

  • Hearing accessible

• King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible

  The unit offers 2 beds.

  Max Occupancy: 5 (5 Adults)

  • Hearing accessible

• Queen Suite with Two Queen Beds and Trundle Sofa

  The unit has 3 beds.

  Max Occupancy: 7 (7 Adults)

• King Suite with Trundle Bed

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Suite with 2 Queen Trundle Beds

  The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite has a tea and coffee maker, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 3 beds.

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Radio
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Microwave
  • Private bathroom
  • Heating
  • Dressing room
  • Interconnected room(s) available
  • Sofa
  • Alarm clock
  • Wardrobe or closet
  • Hypoallergenic
  • Coffee machine
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Adapted bath
  • Shower chair
  • Bottle of water
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Feather pillow
  • Hypoallergenic pillow
  • Accessible by lift
  • Smoke alarm
  • Key card access
  • Carbon monoxide detector
  • Free gym access
  • Single-room air conditioning for guest accommodation

• King Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  Max Occupancy: 4 (4 Adults)

• King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible

  Max Occupancy: 4 (4 Adults)

• Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  Max Occupancy: 5 (5 Adults)

Guest Reviews

• あさねぼう (8/5): -
• Jeff and Kathi (8/5): Great location, close to all of our planned spots to visit, well maintained with a professional staf - The hotel was clean and well maintained. The breakfast was hot and the staff was on hand to restock items as needed. The front desk staff was friendly and accommodating. I had forgotten my phone charger and the employee was able to locate one and loaned it to me. The hotel is located quite close to a set of train tracks. The train came through twice during our visit but was not too loud. It did not disturb our sleep.
• Debra (10/5): -
• Vermer (10/5): I can't complain—the staff was super friendly. - I can't complain—the staff was super friendly.
• Chelsea (10/5): -
• Melinda (10/5): A very peaceful stay. - Very clean and the staff was very friendly
• Taylor (8/5): -
• Amy (10/5): -
• Heather (9/5): -
• Donna (10/5): -
• Donna (10/5): -
• Apolinario (10/5): -
• Sydney (10/5): Clean, friendly and affordable. - The location is easy to find and close to campus. The staff are super friendly and so accommodating! They helped with an early check in and got us a quiet room. They also went the extra mile to ship back the chargers I left behind! The pool was closed for repairs.
• Saleh (8/5): Overall, the stay was comfortable and enjoyable. However, my experience was negatively affected by t - I like the location of the hotel, which is really close to Main Street with all the restaurants and shops. The reception staff did not clearly explain the breakfast details, nor did they inform me of the floor and room number unless I specifically asked. This information should be communicated proactively and courteously to all guests. Additionally, it felt unfair that complimentary water bottles were offered to some guests but not others. All customers should be treated equally and without bias to ensure a positive and consistent experience.
• Sheldon (10/5): It’s was excellent I highly recommend it - Great Nothing it was all good
• Karen (9/5): Great place, clean, comfortable, and a great value - Location was great, it was very clean, and nice breakfast included. The Ed/ pillows were very comfortable. All this made it a great deal! The room overall was very nice but a sliding door on the bathroom is not a great idea- bad acoustics when you have more than 1 person in the room. Plus the door handle on ours was broken.
• Jeremy (9/5): -
• Guest (8/5): -
• Joseph (10/5): -
• Angela (10/5): Clean and exceptional stay! - Staff was so nice!
• Bridget (8/5): -
• WayneLisaJones (10/5): - Greg at the front desk was amazing. Everytime we spoke, whether on the phone or in person, he was professional yet personal.
• Khouri (3/5): -
• Kristen (10/5): -
• Joseph (7/5): - Love the room set-up and bathroom We was there when there was a lot of stuff going on in Newark so it was packed with kids. A lot of running around when we was in our room throughout the night
• John (10/5): -
• Robert (10/5): -
• Jamie (8/5): I would most definitely stay here again. - Room was very nice, beds were comfortable. Breakfast was really good. The shower head was not the best. Pressure was kind of ok, but the pattern was terrible. Also the tub did not drain efficiently.
• Chelsea (8/5): -
• Ivan (9/5): -
• Geneva (9/5): -
• Lisa (10/5): N/A - I liked that the rooms are spacious and the rates are very affordable. N/A
• Rachael (10/5): -
• Penn (10/5): -
• Aja (10/5): -
• Sherise (10/5): - Customer service. I enjoy staying at this hotel.
• Michael (10/5): -
• Burris (10/5): My stay at your hotel was affordable, comfortable and great! - Breakfast was delicious and convenient. There wasn't anything I didn't care for. The meal was good and I enjoyed it all.
• Milton (10/5): -
• Mohamed (10/5): -
• Grant (10/5): Very comfortable and enjoyable. - Very clean and easy to get from parking g into building. Staff friendly and welcoming! Nothing I did not like.
• Mike (10/5): -
• Maylene (10/5): Great room. Excellent service. Breakfast and bar area with tables was perfect - Close to my family and stores. It was difficult to get in and out of the property with the traffic restrictions
• Jason (10/5): -
• Alicia (10/5): Simply exceptional - Beautiful hotel, friendly staff
• Martha (10/5): Great place to stay with the family! - We stopped here as a midway break between home and NYC. My granddaughters loved the indoor pool, and their mother and I enjoyed the cocktails! The room was beautiful: clean and roomy with a microwave and mini fridge. Christiana Mall is 3 minutes away- which was also great! The breakfast was suprisingly well stocked- lots of options! And the price was excellent! The area was also safe and quiet. I would definitely stay here again! Nothing!
• Jessica (10/5): - The place was great the room was clean the beds were super comfortable which I do not expect from a hotel. Usually I get ok sleep but here I slept amazing. The sheets were also super soft.
• Cynthia (7/5): Great location - Size of room convenient location A little pricey
• Takiyah Biggs (4/5): Don't reserve and cancel - I don't like that you are charged before checking in if you said you will pay upon checking in at counter. Hard is for holding reservation not to be charged. Then you are charged for the full stay when you cancel. I can understand for one night but not three to four nights.
• Grace (10/5): Great! - We had a problem with terrible noise from a room next to ours and the situation was handled quickly and efficiently. Much appreciated!
• Philip (5/5): Not the worst hotel I’ve ever stayed at, but not a good value. I won’t return. - Close proximity to family we were visiting Too close to main highway. Too noisy. Bathroom shower had no handheld component. Bed not comfortable.
• JohnK (10/5): - Very nice hotel, friendly staff, excellent breakfast.
• ke (9/5): 亲切，周到！ - 服务态度好 健身房太小
• Squires (10/5): -
• Claudia (10/5): -
• Paula (10/5): - We enjoyed the breakfast and evening happy hour with Trivia. The food was good at breakfast, but not very warm. Oatmeal was room temperature both days.
• Louise (10/5): -
• Natalie (10/5): - Very beautiful hotel. Great staff and good breakfast. Loved that there was a bar onsite
• Denesy (10/5): - Lovely and friendly seevice
• kelvin (10/5): - The cleanliness and the size of the room and the breakfast experience everything was excellent and first class
• Deborah (10/5): Convenient to UDel - Exceptionally comfortable and clean. Fabulous breakfast spread.
• Bonnie (10/5): - Spacious room. Good amenities. Quiet. Comfortable beds.
• Lisa (10/5): - Super clean & comfortable
• Xavier (4/5): - Bathroom door was broken so the bathroom smell leaked out when it was not in use because the door could not be closed all of the way.
• Micah (10/5): -
• Thomas (5/5): Not worth $200 a night. - Close to final destination. Breakfast was good. Pool was dirty. Very green and cloudy. Hair floating on top of water and visibly dirty. Shower in room had mildew growing in it.
• Leonid Suvorov (8/5): -
• Jeong m (10/5): - Everything is perfect!
• Mamadou (10/5): -
• BRANDON (9/5): Very clean and modern. Welcoming staff. - Super clean and comfortable A bit loud from the street traffic...not a deal breaker.
• Jean Philippe (8/5): -
• Luciano (10/5): - Great place.. nice clean and very convenient.
• Bernadette (10/5): - Great deal and Excellent professional & friendly staff
• Jennifer (10/5): - Close to UD. Comfortable beds and spacious rooms.
• Leah (10/5): - The hotel was fantastic.. Easy check-in and out. Breakfast was delicious... Will return!
• Catherine (8/5): - Breakfasts Staff Location of bathroom and door type. Getting up in night wakes others in room.
• Marilou (9/5): Parfait -
• kareemah (10/5): - Great hotel and location
• Azmir (10/5): - 9/10
• Ebony (10/5): Quick Family Getaway - I enjoyed the friendly staff at the front desk, the option to use the pool, location, breakfast sausage and potatoes, and cleanliness of the rooms. Some of the spaces in the parking garage were a little small.
• Barbra (10/5): - Great stay and friendly staff. Complimentary breakfast and late checkout a plus.
• Sionne A. (10/5): - The staff was very friendly always willing to provide assistance. I would recommend this hotel!
• Cheryl (8/5): nice place to stay - lovely facility! easy to get to, close to main street, but not really walk able sort of awkward bathroom situation with the barn door. tv is hung where it is kind of visible from bed and kind of visible from sofa - - not great for viewing in either place
• Capetillo (10/5): Exceptional -
• Ivonne (10/5): Exceptional -
• Joshua (10/5): - The front service desk employee was very helpful and polite. The only issue I had was the bathroom didn’t have hand soap and the shower head was dirty.
• Andrea (10/5): Exceptional -
• Jennifer (10/5): - We’ve stayed here twice while visiting UD. The beds are comfortable. The rooms are clean, spacious, and quiet. Will stay again.
• Shannon (10/5): July 7th - Everything was awesome!
• Jessica (8/5): - I gave them a 4 star only bc the pool was super super small. Other than that everything else was great and we enjoyed it a lot and the staff was really nice. Especially Elli/Ella at the front desk.
• amy (6/5): - Hotel was clean for the most part, our room was a bit dirty soda spilled on floor from previous guest not cleaned up and walls had soda on them above the bed that did not get cleaned prior to our stay.
• Candace (10/5): Exceptional -
• Tyshja (10/5): - The staff was wonderful. My check in process was smooth. Was able to do a 1pm check out as well. Very pleased with this hotel
• Shane (10/5): - I loved everything about our stay here. The staff and cleanliness far exceeded my expectations! Check-in was exceptional! (Very accommodating and hassle-free). Our room was top-tier (cute, spacious, clean, and comfortable). While the breakfast selections were plenty, my only suggestion would be that they offer more meat options. Maybe they should have turkey and pork sausage, considering some guests do not eat pork due to religion, health, or ethical concerns.
• Caitlin (10/5): - We stay here consistently as a family of 5 since the room set up is so great. This stay the front desk checked us in and automatically cancelled daily room turn downs. However when I asked to change this they were able to accommodate us. Really good breakfast too with eggs, sausage etc!
• Nourah (10/5): Definitely i will come back - Everything , the receptionist staf was so sweet and kind, specially elli and the night shift man , they were so sweet and helpful
• Raymond (10/5): - Like location allowing men to get dinning easy .
• Mario (10/5): - Brand new construction.
• Melissa (10/5): Exceptional -
• Duker (9/5): Superb -

Photos