Green Gables Hotel

Location: West Bank, Scarborough, England, YO12 4DX, Scarborough, GB

Star Rating: 5.2 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - anytime

Check-out: 10:00 AM

Instructions: Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

• Free WiFi
• Garden
• Multilingual staff
• Smoke-free property

Rooms Available

• Apartment, Ensuite (Triple)

  1 Twin Bed and 1 Queen Bed

  194 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Free toiletries, towels, and shampoo

  Practical - Iron/ironing board and wardrobe or closet

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Standard Double Room, Ensuite

  1 Double Bed

  161 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and towels

  Practical - Clothes dryer, iron/ironing board, and wardrobe or closet

  Accessibility - Visual fire alarm

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Private bathroom
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Dryer
  • Bedsheets provided
  • Soap
  • Visual fire alarm

• Apartment, Ensuite (Family)

  3 Twin Beds and 1 Queen Bed

  269 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Towels and toilet paper

  Practical - Iron/ironing board

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Electric kettle
  • Toilet paper
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided

• Suite, Ensuite

  1 Double Bed and 3 Twin Beds

  248 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board and wardrobe or closet

  Comfort - Heating

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 5 (5 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Triple Room, Ensuite

  3 Twin Beds

  194 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, free toiletries, a hair dryer, and towels

  Practical - Iron/ironing board

  Comfort - Heating

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 3 (3 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Apartment, Ensuite (Quad)

  2 Twin Beds and 1 Queen Bed

  258 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Cable channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Towels

  Practical - Iron/ironing board

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Electric kettle
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided

• Standard Quadruple Room, Ensuite

  2 Twin Beds and 1 Double Bed

  258 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Free toiletries, a hair dryer, and towels

  Practical - Iron/ironing board

  Comfort - Heating

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Heating
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

• Twin Room, Ensuite

  2 Twin Beds

  172 sq feet

  
  

  Layout - Bedroom

  Internet - Free WiFi

  Entertainment - Digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

  Practical - Iron/ironing board

  Need to Know - Weekly housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • Hair dryer
  • Private bathroom
  • Electric kettle
  • Toilet paper
  • Shampoo
  • Blackout drapes/curtains
  • Free WiFi
  • Weekly housekeeping provided
  • Bedsheets provided
  • Soap

Guest Reviews

• phillip (6/5): - A very old victorian building could do with a bit of tlc but was cheap and had a good sleep served its purpose
• Linda (2/5): - The property was filthy, floors, carpets, banisters, the room, I didnt even go in the shower. No food as mentioned in the original details. Curtains didnt cover the window. Would definately avoid at all costs.
• babs (8/5): - N/A
• Patricia (2/5): - I didn’t stay it was filthy and stuck I would not let my dog live in those conditions
• Jayne (2/5): - Do not book this property.We walked away and found somewhere else to stay at extra cost because it was that bad.It is dirty, smells terrible, and is unsafe. It looks like they are using it too, put the boat people in and i feel really sorry for them having to stay there. It needs taking of all the booking sites.
• Colleen (2/5): - Location was great . If the property had been clean then it would be passable. On entrance to this period property you were met with mess in the carparks and garden areas, Garden untidy not cut , rubbish and broken picnic bences. Lots of cobwebs inside and outside the property. It is a big grand property but not looked after needs alot of investment to clean it up and restore it. The basic things like decent Clean mattresses Wàs not even met they were highly stained and ripped in parts, The main bed base was some wood covered with two matresses. the supposed clean room had one of the bed with lots if sticky popcorn down the back of the mattress. The wall grill that kept falling off was covered in black dirt. Tea and coffee facilities had no milk, bathroom no towels. Had to ask for both. Locks on windows and bathroom door either broken or too stiff to move Lots of holes around the room and decor needed updating. Curtains were passable We traveled on our way got a call to say, no running hot water in our room and that we either could cancel which wasnt possibly as part way through the journey or get a max discount of 20% because no other rooms available. So we in a picke from the start. Could have let us know in advance. The issue with the hotel is the cleanliness, and maintenance no way two stars. Im shocked that they can let rooms with what I saw. A member of staff was around to take money and after that on the end of a phone,avail from midday. Very disappointed.
• Catherine (2/5): Discusting - Discusting do not come here i came with my partner n children youngest 8 months old no hot water no heating no breakfast as stated yes theres a pool but condemmed ew
• Neil (2/5): - This place will be reported to North Yorkshire county council and The health and safety executive. It is an absolute disgrace that Expedia allow this place to advertised. I wouldn’t allow my dog to sleep here! Needles, exposed asbestos, exposed live cables, no to little fire alarm or emergency lighting.. This place is disgusting.I refused to stay here and found suitable accommodation.
• Lynnda (4/5): Generally unpleasant - We stayed for 2 nights August 25, the hotel is very run down, all the downstairs areas on the photo's are crudely locked off or full of junk. There was a terrible smell in the corridor where our room was, the room was basic which was ok but it was the most uncomfortable bed i have ever slept on with a brick for a pillow. The decor was unattractive and i did not consider than any effort (other than the basics) was made towards cleanliness or repair.
• Shakil (4/5): - Unclean rooms hallways, carpets stained and the smell that hits you when you walk in. Uncomfortable beds, wifi not working in thd bedrooms and not much power on the shower. Lot's of seagull noise and kid's running up and down the upper floor hallway at night keeping us awake. Felt like a migrant hotel. Booked out early due to all the issues, spend a bit extra and get yourself somewhere decent. Good points, friendly staff and clean sheets.
• Caspar (4/5): - Expedia are certainly having the wool over eyes when they advertise this hotel. It is not as advertised. There is no working pool, no games room, no bar / or place to dine. There was a crack in the bath which had been siliconed and holes in the duvet. Springs in beds squeeked and the place smelt bad in hallways - damp carpets. The disabled toilet wasn't cleaned the whole time we were there. The building was clearly quite something in its day but going to rack and ruin now. Defnitely will not be going back to this hotel. Expedia are a joke, using old photos on the site to advertise this Hotel. Stay away from the Green Gables, my son did not feel comfortable staying there.
• Darren (4/5): - Booked a family room here for one night to see a band at the Open Air Theatre, so didn’t need to be flash. However, the pictures made this place look quite reasonable, but in reality, the place is shabby and dated. The reception desk is pretty much unmanned with a Ring doorbell and a phone number for a call centre. The rooms are VERY basic, and the double bed so uncomfortable, that when my wife rolled over, the whole mattress moved. The room itself was shabby with stains on the ceiling, and when the person ibn the room above had a shower, we could hear every droplet of water landing in the shower tray!! From around 5.30am, the hotel comes alive with what appears to be a lot of migrant workers staying here, leaving for work, and while I have no problem with this, the amount of noise they created was just unnecessary. We booked cheap, but there was nothing cheerful about the place, and expensive for what you get, I’m just glad I paid for it with my OneKeyCash and not actual money, and will put this down to a bad experience, but I will not be back.
• Katrina (8/5): - It was really good experience with hotel, free parking friendly staff nice location facilities, The only down side is the beds were extremely noisy u move and u wake up.
• Verified traveler (4/5): Poor but has potential - Check in was fine, the building is very dated and needs a complete refurbishment. The bedding and towels appeared clean, however the beds were very uncomfortable. Very noisy, could hear other guests talking and lots of banging. No hot water available, and no wifi either. Around 9pm, could hear water gushing down the side of the building (sounded like a very loud shower), this continued all night. Not a lot of parking, other cars squeezed into mone existant spots, causing marks to be left on our car.
• Adele (4/5): - Very old and dated. No hot water throughout put stay
• Michael (2/5): - The initial impression was that the hotel is tired and in need of a bit of work and this was reiterated upon entering. The use of the ring doorbell to summon the reception staff was unique, but someone did arrive although looked like he was staying there rather than working there. Check in though went smoothly. The hotel on the inside as in serious need of renovation and had a unique smell, rather like a nursing home. The room was large but again tired, with signs of a leaking radiator with mould in one corner. However, if you want a cheap hotel and only in need of a bed for a night, go ahead. We won' be again.
• Christian (4/5): Good pictures, Never again - We cant have a shower, there is only cold water. The Pool is out of Order since years. We booked, while we see the Poolpicture. The personal is very friendly.
• Jordanne (8/5): - Have stayed previous and this room was the most unkept room ive stayed in there. The mattress was really dirty and the bathroom was falling apart. Toilet didnt flush properly either.
• Maureen (2/5): - Door wouldent lock couldent find staff rung bell waited no answer smell hits you as soon as you walk in its very loud noisy other people staying their and their childen no sleep at all bed uncomfortable and loud noises outside im drained
• Petr (2/5): Zero absolutli Zero no higiene there... - Bed are absolutely dirty, windows are dirty ad spider webs on all windows and dust is on evriting. I was scare to tough somting. Some rooms are really dirty and stinki. My kid's get sick after one night. I send you pictures of 2 mattresses where sleeping my kids on room 27...internet are free but don't working. If I don't get refund I will put this at court so people be careful where you kigs sleep and what you booked for family trip to Scarborough. Thank you for make me and my kids sick and apset for brake trip.
• NgonidzaMwari (4/5): - Staff not available at any time , dirty rooms, change on your website that the swimming pool is no longer in use and the balcon needs renovations or a bit of painting please
• Andrew (6/5): Yes and no - Ideal for what I wanted. However a no for families and old people. Needs major overhaul(like most in area) and I can’t see it happening.
• ARON (4/5): - The property was way too expensive for what you offer. The pool is shut down and mucky the decor is terrible and the conservatory and out door area is pretty much non existent. Its an amazing building but needs much work. Unfortunately i wont be returning at £170
• Verified traveler (4/5): Mold in the bathroom. Room did not feel clean. - The photos were not recent. Very old photos. Nice park nearby.
• Laura (10/5): - Its not the most stylish or modern of places to stay but it has a lovely feel to it. Staff are honest, i left my ear buds and they handed them in. The building is quirky but i was so relaxed with my kids cos there was nothing to break/damage. I could smoke on the balcony and no one cared. I will stay here again 100%
• Deborah (2/5): - As you went in nearly tripped over metal grid on floor which was stuck up over an inch also the room we were shown was filthy bed sheets didnt fit dirty bed runner carpet was disgusting no bath doors were filthy completely ruined the holiday couldn't book anywhere else no where available so went home no refund either terrible
• Peter John (4/5): Dirty - Dirty and run down. Could do with new carpets and a lick of paint
• Ellieson (2/5): - absolutely disgusting, do not book!
• C A (2/5): Terrible - hotel is falling to bits we drove miles to have 2 days staying in the area. We stayed 1 night as no where else had any availbility at the time we got there . Rooms were filthy falling to bits cannot get intoutch with anyone for a refund the hotel isnt interested they want your money and when they have it no one is in sight i saw 1 person who greated us and handed keys over when got there then nothing
• Terri (2/5): - Absolutely horrific. The photos on Hotels.com are not representative of what you get when you arrive. The mattresses show the history of all the previous guests, complete with urine stains, as did the carpets, the place was crawling with bugs and bed bugs, the towels were covered in bugs, electrical sockets and lights hanging off and dangerous, a smashed window and smashed vents filled with dirt, and we couldn’t stay there. After much searching we ended up leaving and booked somewhere else to stay. This place is not fit to be called a hotel and is not fit for human habitation. The corridors odour was similar to that of toilets.
• debra (8/5): - Nice location and walk down to front. Needs a bit of TLC but beds and towels clean, friendly staff
• martin (2/5): - Probably the worst place I have ever stayed
• Craig (4/5): - It is what it is... If you're looking for a cheap bed for the night to lay your head in a hotel with no facilities, smells slightly, hasn't been decorated since 1974, where all the lights in the room work off one switch... sometimes, and both taps pour hot water... Then you've cracked it! How it has managed to pass any kind of safety certificate, I will never know. But, we were staying in Scarborough for one night only for a gig in town, and to be fair, the bed was comfy and it did the trick for what we needed it for. As long as you do not book here expecting luxury, then you will get a cheap place to lay your head and move on. Although pitching your tent on the beach may be a cleaner option 😳
• dan (6/5): - Well, it’s not the Ritz, the staff are friendly and helpful and the room itself was clean, except the carpet. The decor is out of date and a bit sad looking, but the room was nice with balcony doors opening onto the balcony, which is shared with other rooms, but nice place to sit overlooking the park during the day. Ensuite was clean and newish fixtures. Towels and bed linen were fresh and clean. Worst part was nighttime activity with junkies smoking and doing dope on the balcony until wee hours of the morning, with all the stinking smoke blowing into our room. Tried shutting the doors, but was way too hot and stuffy and made it worse, so one of us was up and down all night to open and shut the doors every time a junkie was lighting a spliff outside our door where the chairs were on the balcony. No thought for anyone else around. The stomping and slamming of doors all night in hallway was annoying but not as bad as the awful smoke smell. Really the owners should warn offenders that drugs should not be allowed in hotel or on property. The park across the road would have been a better place for them all to enjoy their disgusting habit. The place could be lovely with time and money spent on d3ocr and updates, and security to deal with druggists.
• Robert (4/5): Need of investment - The hotel will have been lovely 40 years ago. Sadly it’s still the same decor Can’t fault cleanliness, but in need of overhaul. Beds must be the most uncomfortable I’ve ever slept on. Even beds I used to make underground were more comfortable
• GARETH (6/5): - It is what it is and OK for the money
• Kendra (6/5): - Overall stay was ok just was bit outdated and very noisy could hear people talking and running across the ceiling got woken up by people shouting
• Steve (6/5): - It's a budget hotel but you get what you pay for. It is old, dated and creaky - a bit like me. Yes, it needs renovation but our room was ok. The guy behind the desk showed us to the room and brought us an extra towel. Don't expect modern, luxury accommodation and you'll be ok
• Natalie (2/5): - AVOID AVOID AVOID I booked this as single parent, taking my girls to stay over in Scarborough as a half term treat for a couple of nights. The photos on the site advertising it must be years old. It's desperately in need of improvement in all areas. The bedding was clean, but the carpets have seen better days. On our first day I had to find a local shop to buy toilet roll for the hotel room as not left any. On our first night, someone in the hotel was playing loud music intermittently until midnight. People clearly lived in this hotel from all backgrounds and walks of life. There was a child upstairs running around constantly until late. All different people wandering the corridors. On our second day we had no hot water. Second night a group of women arrived who were stood in the corridors and at 2am I had to go out into the corridor to ask them to be quiet having constantly waking my children as they were so loud. It was not pleasant with young children, and clearly this is not a 'holiday' location/hotel. There is no one on reception to manage anything or report anything to. The doors are always open and anyone coming and going. On the morning we were leaving the corridors smelt of cannabis. I would not recommend to anyone. I don't normally review or listen to reviews as I think I like to make my own mind up. But this was just awful.
• Yuhong (10/5): A shoutout to the receptionist - The hotel is amazing. The receptionist was super friendly and helpful. When we mentioned the sea he even showed us around in his car. Highly recommend.
• Verified traveler (2/5): More a house of multiple occupation than a hotel - No one on reception at check-in. No response on pressing the bell. Telephone call to given number was met with a promise to send someone. Was left waiting for quarter of an hour waiting for the receptionist to arrive, requiring a second telephone call. Receptionist stares into a key cabinet working out what keys to issue, before finally issuing a key. Generally the hotel was rather grotty and dilapidated, appearing to be more a HMO. Evidently the property a number of permanent or semi-permanent foreign residents, confirmed by a volume of post/mail seen at reception. Parking was also a nightmare.
• Anam (8/5): Was ok - Was nice I stayed with family for two nights but so much loud noises floor is cranking ,building needs TLC def other wise it’s good there a park behind if u have small children then would love it . parking is a bit tight but you can park off roads too over all it was ok
• Claire (4/5): Needs improvement!! - We didn't expect anything other than basic for the price - we were looking for a cheap bed for the night whilst decorating a house. The bathroom floor is damaged and rotting, but more concerning is the broken towel rail, which my 8 year old cut his head on. I have tried to ring to let the Hotel owners know as the place was unmanned at check out but couldn't get an answer!
• Malcolm (10/5): A rest in the countryside - Reception was welcoming and friendly Facilities were as described and ideal.
• Peter (8/5): Green Gables hotel, next to Falsegrave park - It was ok. The hotel will not suit everyone. The webpage is misleading. No pool, no games room, no bar no dining room. No lounge no conservatory access. My room was fine, it had four beds. All very basic. No heating, it was chilly for april. An electric vector heater provided. It had everything I needed. Kettle, hot water, shower, nice view. I reckon it is also transit accomodation for asylum seekers and/or refugees. Which was fine for me. No noise, in fact I saw very few people. No staff at all. It is beautiful hotel, a little run down, in a lovely location, next to a park. I would stay again. The Scarborough town cryier lives next door, lovely man. I read the reviews before booking so I knew what others have said. Carpark
• Laura (2/5): - Did not like anything the place was dirty and run down the room was not nice we will not be comeing back and i would not recommend it to anyone
• Verified traveler (2/5): Catastrophicly bad - Awful , please for the love of god stay somewhere else. Anywhere else !
• Karl (8/5): Lovely building, but run down - Upon arrival no staff was to be seen, but was polite and showed us to our rooms. A few hazards on entry grates raised up on tile flooring at entry ( trip hazard) lift doesnt work. We was there two nights no fresh towels or bedding. Had to buy our own toilet roll. Cleaness needs a good clean over, walls had stains, carpets need a good clean. Overall was warm, comfy. Its a hotel that would have alot of potential or would benefit a good make over. Pictures arent a true image of the hotel people are expecting on arrival. Its a shame its been left to be run down.
• Victoria (2/5): Avoid! - Do not recommend this hotel to anyone! Ruined our night away that we had planned as a family. Had to drive the 4 hours home as none of us felt comfortable staying there for the night! Pictures are all lies.
• Shaun (2/5): - Property was not clean and rundown. Will never return.
• Brian (4/5): Cheap because it's poor - Green Gables is not an Hotel but a guest house. There is not a receptionist to welcome you and the whole place is very tired and needing an overhaul. Be prepared for a wait to book in. One room we stayed in had a leak under the floor in the bathroom and a carpet that was not fitted. It wasn't even cut to size. A second room had a leaking radiator which could not be used. The flooring is poor in all the rooms we have stayed in (4 in total) It is also very noisy, there are many guests who don't appreciate that some people would like to get to sleep before 11pm. They do provide tea, coffee and cups. Just two per room and only one teaspoon. The bed sheets are thinner than cigarette papers and the beds not that comfortable. The only reason we stayed here is because we were renovating a property that was close by. I certainly won't be returning. It is cheap, and there's a reason. We also had problems with people trying our door, usually between 10pm and 11:15 pm.
• Claire (6/5): Budget, basic room which is exactly what we paid ! - We were looking for a cheap, basic bed for the night and this delivered. It was clean, bed not particularly comfortable but certainly adequate for the price. Pretty good plumbing considering the age of the building, and the heating was good! A few snaggy things like a small hole in the wardrobe door and broken sharp towel rail.
• Verified traveler (10/5): trip to Scarborough for uncles 80th - This is a clean 3 star hotel dated but our room was lovely and clean and Warm. ashower was hot. Tea and coffee provided. great value for money, reminded me of the 1970s. :-)
• brian (6/5): - Was here in Nov 2023 was fine then but this year felt uncomfortable with i think immigrants in the hotel and my partner was put off by dodgy dealings in the hall way at 11pm . we asked for some assitance saturday night but no one in the hotel could speak English !!! We couldnt find a parking space as really busy saturday night and double parking made it imposible to park.
• Daniel (6/5): - We have stayed here a couple of times before. We have always enjoyed it (yes, it's a big building that has seen better days and is very dated). What has always drawn us here however is the on-site swimming pool.. when we arrived after calling the number at reception we were unfortunately told that the pool was no longer in use. Our children were gutted as that's our main reason for choosing this hotel.. there are cheaper and better options available in the area and having that pool closed indefinitely means, unfortunately, we won't be coming back from now on.
• Verified traveler (2/5): Didn't stay - wouldn't go back - I didn't actually stay, I walked into reception which was disgustingly and smelt and found somewhere else to stay
• Steven (6/5): - Last minute booking. The room was clean, but matress needs replacing The reception staff were very friendly and helpful. Reception was not covered 24 hours a day, but I was given a contact number to ring if there were any problems. The area around the hotel was tidy and quiet, and I felt safe. No food or bar available, but I was aware when I booked, and there were lots of options 5 minutes walk away. The beach was a 20 minute walk away, and town centre about 15 minutes.
• Billie (2/5): - Arrived no staff... Didnt asnwer 2 phone numbers until half hour later. No facilities Place outdated and not run correctly. Unsafe main doors open to access overnight Police all around the hotel at silly times. Hotel full of refugees arguing and load until daft oclock. Wouldnt pay the price and stay again
• john (6/5): - the sorrounding area was run down ant transport not very good
• Craig (2/5): - What an absolute dump this place is you had to leave your shoes on the carpets were that mucky. How this place has a 3 star rating is beggers belief. The place wants shutting down. AVOID even if you are desperate...
• Emma (2/5): - It was discusting!! So dirty, the room was filthy. Ripped wallpaper, every plug socket and light switch was so dirty. The room smelt damp. Curtains and towels had stains all over them. The wimdows were discusting. Looked like they had never been cleaned and bird muck all over them. Complained but the man on reception didnt care at all. This property should not be allowed on the website. Its false adverisement as other than the picture of the building inside it looks nothing like the pictures. It needs to be comdemmed for health and safety reasons!!
• Verified traveler (2/5): - Poor very poor ..
• Isma (4/5): - Not clean or looked after
• John (8/5): - It needs a good refurbishment carpets worn and patched up in our room double bed was so uncomfortable could feel the springs single bed ok. Alright for the price but would definatly not stay again photo's of hotel on site must have been year's old think it needs updating the was nowhere to get anything to eat if you wanted to
• Mick (2/5): - The photos are nothing like what you get It’s a dirty run down hotel we Wes booked in for 2 nights we left after one night I got some kind of insect Bite in 4 places On arrival you have to ring a number on the desk and then wait We was taken up the stairs to the dirty room One very small hand towel to get dried with Only one plug in the room No bath mat The quilt only just covered the bed so once you got in bed the quilt didn’t cover you The view from the bedroom window was just a dirty mess to look at Don’t walk around the bed room with out your shoes and socks on because your feet will get dirty after your shower Not enough parking for the amount of rooms I’ve never stayed in such a dumb in my life and will never be going back These booking sites should go and check what is on offer before selling it to the public The hotel needs thousands of pounds spending on it or pull it down and make it a car park So please don’t go to this s*** hole go somewhere else
• andrew (2/5): - Dont stay here. It was awful, run down and grubby.
• Tamsin (2/5): - Terrible night stay. Beds are absolutely worse then sleeping on hard cement with a sideways tilt. I had to wipe my feet after leaving with a wipe. Carpets are trip hazards. Do not stay,,, sleep in your car. It would be better.
• ABRAHAM (8/5): Amazing staying - The service was so kind every time, both during chek im and durimg check out. Just we didn't have trowels in the room butvit was sorted out ringing reception eventhough being late in the naight.
• Diane (10/5): - Stayed for one night with my family found it welcoming and clean. Would be happy to stay there again
• Verified traveler (2/5): Avoid avoid avoid - Awful, a beautiful old building that is falling to bits, the family room was dirty and basically uninhabitable, they gave us two other rooms, one of which had a lock that was really really hard to open from inside, glad there was no fire. Dont even think about staying here Dont stay here
• Laura (4/5): - Beds clean, room very dated, ripped curtains, dripping ceiling onto my sons bed. Had to remove the mattress and put it on the floor. Shower was mouldy. Reception man was friendly.
• Abdulkader (10/5): Friendly staff! - The room was OK. As a 3-star hotel, I was not expecting luxury for sure but I was hoping for cleaner rooms. The staff were extremely helpful and friendly and made the experience good.
• Sharon (2/5): - The photos that we saw on Expedia were nothing like the place at all. There was NO bar,games room or terrace to sit on. The conservatory was covered in dead flies and wasps/bees. Everything in the games room was broken. Swimming pool was closed off. Couldnt sit out side it was all a car patk. Stains on towels and carpets frayed . Never again i dont know how its rated 3.3 . Also there are people that live there but we werent told. Staff were non existant had to phone them to come to reception to book in . Avoid at all costs
• Karen (2/5): - Never seen anything like this place, it was an absolute sham! It's basically a very old almost derelict building with awful rooms within it. The doors on rooms were not secure, the stairs felt like they were going to collapse as you walked up them. This place was so bad we decided to go straight back home.
• Damian (4/5): Not a three star property. - This property does not deserve its three star rating. While it still has many original features, it is badly in need of renovation with wallpaper in need of replacing poor, stained carpets and chipped paint. The bed was quite uncomfortable too. The car park at the front was very tight and the garden overgrown. We got just two large hand towels and no bath/shower mat. We certainly did not feel like we got value for money.
• Debbie (4/5): - The receptionist was lovely. Unfortunately the beds was stained massively, sheets all ripped. Holes in door, pubic hair in bath. Inside of kettle mouldy. Decor very dated but i can live with that as lomg as my bed was clean, unfortunately it wasnt didnt sleep a wink
• debra (8/5): - Cheap and cheerful ensuite twin room. Free parking, about 20 minute walk to seafront. Good for staying overnight for concert as we did.
• Cheryl (4/5): - Green Gables looks as though it was once a grand house. It still has a wealth of original features but unfortunately it is run down. Dirty ripped curtains at the windows, flaked paint. Lovely Minton tiles in the hall but the rest of the flooring is thin black ill fitting carpet tiles. Our room was clean but the carpet had brown stains on the floor, the hot water tap needed a vice like grip to turn on and off and to be picky the toilet seat didn't match.
• Chris (4/5): - General dirty and dated property. Small creaky bed. Microscopic towel and no hand towel or bath mat. No breakfast. Not worth £159 per room
• Probert (6/5): - Hotel could do with a makeover. It’s rather run down. No food facilities. Car park very limited. Bed very uncomfortable. Only saw staff as we checked in.
• Verified traveler (2/5): - This is a dump. Do not book here.
• Sandra (4/5): - Bed uncomfortable, could feel the spings awfull pillows,
• mark (2/5): Green gables stinks - Place is absolutely disgusting. We checked in and walked back out. Rooms r mingin. Stink and ther was dead flies all over. We booked the premier in and stayed there. Place needs closed down
• Raymond (6/5): Shocking - The place is totally run down and neglected. No facilities as such and wouldn't like to stay here more than one night. Room was clean with decent TV and coffee and tea available. Beds just about bearable. 20 minute walk to the beach but nothing near the hotel. The hotel used to have hydrotherapy facilities and a swimming pool, but now all is closed off. Was informed the place was used to house asylum seakers? Would I stop here again.. NO.
• Darren (6/5): - Nothing like the pictures a bit rundown but the room was clean.
• Raymond (6/5): Tired old hotel. - The place is totally run down and neglected. No facilities as such and wouldn't like to stay here more than one night. Room was clean with decent TV and coffee and tea available. Beds just about bearable. 20 minute walk to the beach but nothing near the hotel. The hotel used to have hydrotherapy facilities and a swimming pool, but now all is closed off. Would I stop here again.. NO.
• Janette (6/5): - Very basic
• Ian (8/5): Hell hole - The pictures advertising the hotel are nothing what it is like.. Run down mucky scruffy, carpets need changing, new windows needed. Whole place horrible
• Peter (8/5): Good stay - It ticked all of our boxes for a one night stay. It was clean and smelled fresh and fragrant, it was comfortable and the water was nice and hot. The carpet isn’t very old but the bathroom floor although clean, needs replacing.
• Beverley (2/5): Misleading, and dangerously decrepit. - Booked because it had a pool, checked the opening times by phone the day before, then when we arrived it turns out the pool has been closed for two months. I don't like being lied to. Shower dangerously hot, could not be adjusted. Basin waste jams shut. There is no extractor in the bathroom. One towel each, not large enough to wrap around moderate sized person. No bath mat. General condition is poor, it appears parts of the building are derelict. Entrance has old mats over broken tiles. The floor plan has a lounge and a lift, but both are closed. The ambience is of a poorly managed hostel, residents hanging around the entrance appear to be under influences.
• Nicola (2/5): - Its filthy, old and needs shutting down. We didn't even take our socks off as there's no way we could walk on the carpet. We would of gone somewhere else but we arrived late and there was nowhere else we could book
• Ameya (10/5): Clean and spacious rooms - Very comfortable stay. Clean and spacious beds. Value for money. We got a beautiful view across the park and mountains with a large patio. Couple of things as suggestions: 1= The children's park needs some maintenance so children can enjoy. 2= Since there's no kitchen service available out of hours, I'd request for some food heating round the clock, so we can enjoy our dinner ordered form outside. Overall, I personally liked it and would definitely visit with my family!!
• Verified traveler (4/5): - The room wasn't cleaned properly, including a towel left in the bathroom and a used bandaid stuck to a chair. The linens were the wrong size for one of the beds and kept coming off the mattress.
• Kay (8/5): - We have been here many times over the last 20yr . I belive you get what you pay for. The staff are nice but you need to ring for sevice as desk is not manned. The rooms are dated but clean beds are comfy. We got a double double there qas plenty of room maybe a few chairs would have been nice. Last time we went was a few yr ago and we had the use of the pool this is no longer available. Parking is limited and some times not the best if customers deside to block you in but it is free. They have never done food in a long time so you need to either bring it in or order. All the food brochures have been taken away so you will need to order and have delivered. We come back yr after yr so hoping to see the place more restored to it former glory over the next few yr.
• David (10/5): Older hotel, but clean and great value. - Lovely old building and in need of updating, but the hotel was clean, comfortable, friendly, and by far the best value we could find online. If they modernise and refit, they could double their costs and still be value.
• Terry (2/5): - Nobody on reception, had to phone.Water leaking from radiator in first room, no sink plug in second room offered.Wifi works in reception but not in rooms.Staff try to be helpful when they can be found!
• Michael (10/5): Great stay - Really good staff were really helpful
• Verified traveler (2/5): AVOID - Avoid - in major need of modernisation, unclean rooms which smelt, dirty mattresses, never stayed the night and refused refund. Photos on website are not what you get
• Verified traveler (2/5): AVOID - AVOID AT ALL COSTS, in major need of modernisation with undesirable residents staying there. Unclean rooms which smelt, dirty mattresses, never stayed the night and refused refund.
• Debra (2/5): Awful - Awful, did not stay even though room was paid for. The hotel outside was very tired and rundown. Inside was cold tired and smelt. The dining room had paper table clothes with "seasons greetings" on them and wooden cutlery. After seeing all this I did not want to even look at bedroom. I informed the man on the reception desk that I would not be staying and why, he just smiled !!! Another family were turning and leaving at the same time we arrived because of the same reason.

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