ProFamily Hotel TOP Benecko
Location: Štěpanická Lhota 12, Benecko, cz
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Family-Friendly Accommodation
ProFamily Hotel TOP Benecko, nestled in Benecko, offers a perfect retreat for families. With a kids' club, entertainment staff, and ski-to-door access, it ensures a memorable stay for all ages.
Comfortable Rooms with Stunning Views
Each room at ProFamily Hotel TOP Benecko is thoughtfully designed, featuring free WiFi, a private bathroom, and some with a balcony offering picturesque views. The cozy ambiance and modern amenities guarantee a relaxing stay.
Exciting Outdoor Activities
Conveniently located near hiking trails and ski slopes, this 3-star hotel is an ideal choice for outdoor enthusiasts. Enjoy skiing, explore nearby waterfalls, or simply unwind in the garden. Adventure awaits at ProFamily Hotel TOP Benecko!
Ready to create unforgettable family memories? Book your stay at ProFamily Hotel TOP Benecko now!
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Electric bicycle charging station
- Parking
- Non-smoking rooms
- Restaurant
- Terrace
- Family rooms
- BBQ facilities
- Luggage storage
- Safety deposit box
- Tour desk
- Hot tub/Jacuzzi
- Sauna
- Packed lunches
- Ski storage
- Squash
- Non-smoking throughout
- Shared lounge/TV area
- Board games/puzzles
- Kid meals
- Kids' outdoor play equipment
- Baby safety gates
- Entertainment staff
- Outdoor furniture
- Steam room
- Badminton equipment
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Key access
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Ski storage
- Television in common areas
- Ski-in/ski-out access
- Free wired internet
- Golfing on site
- Playground on site
- Ski equipment rentals on site
- Ski lessons on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Games
- Housekeeping on request
- Clubhouse
- Private picnics
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Horse riding nearby
- Ski lift privileges
- Snow sports gear
- Electric bicycle charging station
- Charcoal grill
- Vegetarian menu options available
Rooms Available
-
Family Suite
This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. Boasting a balcony with garden views, this suite also features a wardrobe and a flat-screen TV with satellite channels. The unit has 5 beds.
Max Occupancy: 7 (7 Adults)
- Shower
- Safety deposit box
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
-
Suite ( 6+1)
7 Twin Beds
366 sq feet
Layout - 2 bedrooms
Entertainment - 38-inch flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop workspace, baby monitor, and local maps; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Low-height electrical outlets in bathroom
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby monitor
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
-
Deluxe Suite
2 Double Beds and 3 Twin Beds
Layout - 2 bedrooms and living room
Entertainment - 38-inch flat-screen TV
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Laptop workspace, baby monitor, and local maps; cribs (free) available on request
Comfort - Daily housekeeping and heating
Accessibility - Low-height electrical outlets in bathroom
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 7 (7 Adults)
- Shower
- TV
- Desk
- Private bathroom
- Heating
- Slippers
- Toilet paper
- Shampoo
- Daily housekeeping
- Blackout drapes/curtains
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Baby monitor
- Laptop-friendly workspace
- Lowered electrical outlets in bathroom
-
Double Room
This twin room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Sofa bed
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
-
Triple Room with Private Bathroom
This triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Sofa bed
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
-
Family Room with Balcony
This family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 5 beds.
Max Occupancy: 7 (7 Adults)
- Shower
- Safety deposit box
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Interconnected room(s) available
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
-
Quadruple Room
This quadruple room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Satellite channels
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Child safety socket covers
- Trash cans
- Cots
- Body soap
- Socket near the bed
- Lockers
- Smoke alarm
- Key access
Guest Reviews
- Han (7/5): - Dikke prima Gedoe met pantoffeltjes
- Róbert Sliž (8/5): -
- Otakar (8/5): Moc rádi se sem vrátíme. Škoda ze není takových míst víc. - Pěkný hotel s velmi příjemnou obsluhou. Po dlouhé době jsem zažil lidský přístup, upřímně ochotný personál. Výborná kuchyně. Wellness super. Pro rodiny úplně úžasný. Jediné co tak bylo vše slyšet na pokojích.
- Lucie (7/5): -
- Miroslava (7/5): - Velmi milý personál, dobrá snídaně, velmi chutná jídla obecně (měli jsme večeře), velká herna pro děti, prostorný pokoj, blízko na svah. Proležená matrace.
- Petr (7/5): -
- Venda (8/5): - Milý personál, klid a pohoda na pokojích celkem teplo. Koupelna a toaleta Ok všude teplo čisto Televize fungovalo asi jen 8 programů Nova a všechny její odnože nefungovaly, jsem tam prach na rohu postele či skříni
- Kseniia (7/5): - Snídaně v ceně
Čisté prostory
Cena odpovídá kvalitě hotelu, s výjimkou zvukové izolace. Neustále řvoucí děti na chodbách; opilí sousedé, kteří křičí až do půlnoci - přestože pravidla obsahují samostatné položky o dodržování pořádku a ticha :(
- Jiri (8/5): -
- Andrea (9/5): - hezké ubytování, příjemný personál, hezký Welness jídlo neodpovídalo ceně porce sice velké, ale ale na řízku víc strouhanky než masa
- Mateusz (7/5): -
- Lukáš (9/5): - Všechno
- Andreas (3/5): Go Home - this is Czech Republic - Das Personal war bemüht und das Essen war schmackhaft. Wir hatten 5 Übernachtungen. Die Zimmer wurden nicht gereinigt. Neue Handtücher auf Nachfrage.Als ich das zur Abreise ansprach und sagte, dass ich einen Rabatt erwarte, wurde 1% vom Preis angeboten. Als ich das nicht akzeptiert hat, hat man ca. 4% angeboten. Das kann jeder selbst bewerten. Aber ich wurde dann mit den Worten weg geschickt- „Go Home - this is Czech Republic“ und tschechischen Kommentaren, die ich nicht verstanden habe, aber die sicher nicht nett gemeint waren.
- David (9/5): -
- Thomas (8/5): -
- Roman (10/5): -
- Jan (9/5): -
- Marian (7/5): -
- Krátoška (9/5): - Klidne misto. Vynikající večeře, ochotny personal. Dražší wellness
- Petr S. (8/5): - Velmi milý personál a dobrá kuchyně. Ubytovací řád zněl spíše jak z nápravného zařízení. Tolikrát "povinen" jsem snad ještě nikde nečetl. Chápu, že nějaká pravidla se musí dodržovat, ale jde to napsat i jinak.
- Malgorzata (10/5): Znakomity wypoczynek, przestronny czysty pokój, pomocna obsługa - Bardzo przyjemne miejsce, piękne widoki, przemiła obsługa. Polecam!!
- Jan (9/5): -
- Vladimír (9/5): -
- Alicja (7/5): -
- robertgol (8/5): - personel na medal, wygodne łóżka, mimo wielu dzieciaków spokojnie. bardzo dobre lokalne piwo , śniadania standard kontynentalny, dla vege nieco mały wybór, ale to w całych czeskich karkonoszach norma brak suszarki i lodówki w pokoju ,
- Aneta (9/5): Hotel je opravdu super s dětmi, mají tam venku vyžití. Krásné posezení venku a skvělé jídlo 😍 Personál milý - Skvělé jídlo, milá obsluha. Vyžití pro děti super 😊 Vnitřní herna je velké plus s dětmi, ale spoustu rozbitých hraček. Tvrdé matrace na pokoji.
- Sharon (6/5): - ארוחת בוקר חביבה, משחקים לילדים נחמדים. אחלה חצר ביקשנו מראש מיטת תינוק אבל כשקיבלנו את החדר לא הייתה שם מיטת תינוק. בחדר עצמו היו מלא מעופפים קטנים והאסלה הייתה מאוד רעועה. מזרון של מיטה זוגית קשה כמו אבן. כל המלון מלא במדרגות והנל מאוד מקשה על שהייה עם תינוקת ועגלה. לא נותנים להסתובב עם נעליים במלון. התפריט במסעדה של המלון מאוד לא מגוון.
- Radek (9/5): Superb - Nice
- Julian (9/5): Superb -
- Diego (9/5): Superb -
- Lucie (6/5): Pleasant -
- Petr (8/5): Very good -
- Jj (8/5): Very good -
- Gabriele (4/5): We wouldn’t recommend the hotel - The staff is friendly and the rooms are clean. We were expecting a better value for money. I don’t know where the other ratings came from but to us this is far from reality.
The hotel is good if you want to ski and sleep, a hostel type of accomplishment, but it isn’t a comfortable place for a family.
The rooms are very basic- the so called balcony is a French window with no access to the outside.
There is no lobby or common area except the dining room.
The food in the restaurant is good but there are no vegetarian options and you always have to order a menue, there is no chance to eat just a main course even if you have a baby of only 2 years.
We made our choice by the ratings given on booking but we feel we should write an honest feedback so other families can make a more elaborated choice.
- Pavel (8/5): Very good -
- Jan (7/5): Good -
- Jan (10/5): Exceptional -
- Mantas (10/5): Exceptional -
- Tomas (8/5): Very good -
- Milan (10/5): Exceptional -
- Matej (10/5): Exceptional -
- Vaida (10/5): Exceptional -
- Jakub (8/5): Very good -
- Vojtěch (10/5): Exceptional - A welcome crossword puzzle for the kids was a great start!
- Miloslav (10/5): - Krásný renovovaný interiér, čisto. Příjemný personál, výborná strava.
- father (10/5): - The check in and overall experience of this property was excellent. The location to ski slopes for children was perfect, and the food was fresh and delicious. I look forward to coming back very soon! And the craft beer is not be missed :-)
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