Laluna Hoi An Riverside Hotel & Spa
Location: 12 Nguyen Du, Hoi An, vn
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Laluna Hoi An Riverside Hotel & Spa offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests. From a flat-screen TV to a safety deposit box, every room is equipped with convenience in mind.
Relaxation and Recreation
Indulge in the outdoor swimming pool, fitness centre, and garden, providing the perfect setting for relaxation. Guests can also explore the area with complimentary bikes or opt for a car hire to venture further.
Convenient Services
Enjoy a delectable buffet breakfast each morning and take advantage of services like room service, airport transfers, and free WiFi. The 24-hour front desk and shared lounge cater to every guest's needs seamlessly.
Book your stay at Laluna Hoi An Riverside Hotel & Spa for a luxurious and rejuvenating experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Nightclub
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Sauna
- Massage services
- Packed lunches
- Currency exchange
- Solarium
- Private check-in/check-out
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Allergy-free room
- Kid meals
- Public transport tickets
- Evening entertainment
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
- Mobile app for room service
- Broadcast Live sport events
- Happy hour
- Cooking class
- Supervised childcare/activities
- ATM/banking
- Television in common areas
- Nightclub
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Free pool cabanas
- Pool sun loungers
- Fitness facilities (surcharge)
- Spa tub (surcharge)
- Internet access
- Housekeeping on request
- Concerts/live shows
- Wine release events
- Reception hall
- Exercise/lap pool
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Water sports equipment
- Hosted evening meal (reserve)
- Bicycle-friendly property
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Luxury Double Room with Balcony and River View
The double room features air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed. This room offers a complimentary daily turndown service.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Connecting Room with Bathroom - Balcony and River View
The spacious family room features air conditioning, soundproof walls, a balcony with lake views as well as a private bathroom boasting a walk-in shower.
Max Occupancy: 6 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Suite, Balcony, River View
1 King Bed
646-sq-foot soundproofed room, furnished balcony with river views
Layout - Bedroom, living room, and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 4 (3 Adults)
- Minibar
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Turndown service
- Blackout drapes/curtains
- Separate bathtub and shower
- Free WiFi
- Deep soaking bathtub
- Rainfall showerhead
- Balcony or patio
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Super Deluxe Twin Room with Balcony and River View
This twin room with river view has a balcony, electric kettle and cable TV.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Twin Room (Garden View or City View)
2 Large Twin Beds
355-sq-foot soundproofed room, balcony with city and garden views
Layout - Separate sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Electric kettle, minibar (fees may apply), room service (limited hours), and free bottled water
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Tile flooring in room
Need to Know - Bed sheets not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Room service (limited hours)
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Free cribs/infant beds
- Laptop-friendly workspace
- Bed sheets not available
-
Deluxe Twin Room with Balcony
The spacious twin room provides air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Double Room with Large Window
This double room has soundproofing and bathrobe.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Deluxe Double Room with Pool View
This double room features a balcony, electric kettle and bathrobe.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Connecting Room with Balcony and Pool View
This family room has a balcony, mini-bar and pool view.
Max Occupancy: 6 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Upper floors accessible by stairs only
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Super Deluxe Double Room with Balcony and River View
This double room features a balcony, mini-bar and river view.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
King Suite with Balcony and River View
This suite has a balcony, sofa and river view. Complimentary daily turn-down service
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Terrace
- Linen
- Outdoor furniture
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Fruits
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior Twin Room with Large Window
This twin room has soundproofing, cable TV and electric kettle.
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Additional toilet
- Tile/marble floor
- Electric kettle
- Wardrobe or closet
- Bidet
- Hypoallergenic
- Linen
- Entire unit located on ground floor
- Upper floors accessible by elevator
- Toilet paper
- Child safety socket covers
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Yukata
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
- Free gym access
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Kazuko (10/5): ゆっくり過ごせるホテルです - 旧市街地やホイアン市場にも近く、日中一度ホテルに戻りシャワーを浴びたり休憩するのに便利でした。 夜に夜市などに出かけるのも苦にならない立地でした。 今回は親友との二人旅でファミリーコネクティングルームに宿泊したのですが、浴室も２つあってお部屋も広々としていたので、同時にシャワーも浴びれてゆっくり休む事が出来たので良かったです。 個人的にはシャワーが固定式と可動式の2つがあったのもありがたかったです。 フロントオフィスマネージャーのCHAUさん初めスタッフの方はとても親切なので、何でも相談しやすく助かりました。 特にありません。
- Nathan (10/5): - All was perfect. Thank you to mr Chau and all the staff
- Chua (10/5): Great customer service. During the first night there was a smell of strong pain in our room and reception and housekeepi - Very close to the old town. The entire staff were very courteous.
- Daniel (10/5): -
- kerrie (8/5): -
- nicola (7/5): Nice quiet hotel in a great location. - Fantastic location, easy access to the old town and night markets. Very clean rooms and communal areas. Limited space around the pool. Double room was two single beds pushed together - not very comfortable. Limited tea and coffee facilities in the room.
- Peter (10/5): - Everything, especially the staff Nothing
- Nathalie (9/5): - Séjour agréable en plein cœur de la ville, avec un personnel très accueillant et sympathique. L’établissement est idéalement situé. Les chambres avec vue sur la rivière sont toutefois plus bruyantes que celles donnant sur la piscine.
- Heiko (8/5): -
- Karim (10/5): Tout était parfait ! Service de grande qualité et personnel très gentil dès l’arrivée. Excellent restaurant, piscine agr - Tout était parfait ! Service de grande qualité et personnel très gentil dès l’arrivée. Excellent restaurant, piscine agréable et emplacement idéal à proximité du centre historique
- Regula (10/5): - Unglaublich schönes Hotel mit unglaublich netten Menschen. Bereits der Empfang ist super (spezielles Lob hier an Tina) und die Zimmer sind genial. Das Frühstück lässt keine Wünsche offen. Altstadt und viele Restaurants und Läden sind zu Fuss erreichbar. Einziger negativer Punkt: Fahrstuhlmusik beim Frühstück.
- Karl Jervoso (10/5): -
- Andy and Vanessa (10/5): Perfect location for a perfect stay. - Location, staff, the pool area, the rooms. Everything was amazing. We arrived early and we had access to the pool area, the spa treatments and the bar while we waited for our rooms. It made our first day in Hoi A feel relaxing and easy. The staff made us feel so loved. Thank you for everything. The location is just the best. Away from the noise but close enough to everything you need. The bike use was an added extra, so nice to bike around the area.
- Mihaela (10/5): -
- Ralph (8/5): -
- joe (10/5): Would recommend to anyone. Just the right place for us to end our Vietnam holiday. - It is a lovely little hotel situated across from the river., in a quiet location. The staff are very friendly, from our greeting and checkout with the lovely and very knowledgeable Thao, to pool, restaurant, porters and cleaning staff, everyone always friendly and accommodating. Nothing. It is truly a lovely property.
- Diane and Gavin (10/5): Excellent stay! Will return! - Location was excellent, quiet but close to everything. The staff were amazing, especially Mr Chau, we will definitely recommend this hotel and be happy to return. So clean, great pool and facilities. Nothing
- Ma. Hazel (10/5): - The property is very accessible. Short walking distance to Old town. Our room is clean and pleasant. It was quiet and we had a restful sleep. To top it all, it was actually the staff that made our stay enjoyable. They were very nice and accommodating. Receptionists are excellent. Sat with us to chat while waiting for our ride. 1000/100
- Léa (10/5): Super séjour ! Emplacement parfait - Super petit déjeuner Bien situé proche du centre mais endroit calme Personnel très accueillant Large choix d’excursion intéressante Pas d’ascenseur pour les chambres à l’étage Pas beaucoup de place autour de la piscine
- NATTAWAN (10/5): Magical - The hotel was beautiful in an excellent location. The bedroom, pool, garden and breakfast also amazing. We stayed at 3 different hotels during our 2 week visit to Vietnam and this hotel had the best breakfast by far. Reception staff come and greet you personally every morning during breakfast and can help answer any questions you may have. Other staff working at the hotel are also very friendly and always give a warm smile when they see us. Nothing
- david (9/5): - צוות אדיב ושירותי. מיקום מעולה. ארוחת בוקר מגוונת ועשירה. אפשרנו לנו לעשות צ'יק אין מאוחר. בקבלה זמינים לכול שאלה ומשתדלים לתת מענה לכול בקשה. שמחנו לקבל צלחת פירות לחדר בכול יום (: המתקנים בחדר הכושר די ישנים. בנוסף מומלץ לשים בחדר הכושר מגבות ומתקן למים קרים . לקחנו את הסוויטה בקומה 4 . אך המעלית מגיעה עד קומה 3 . כך שהיינו צריכים לעלות קומה נוספת ברגל ( לנו באופן אישי זה לא ממש הפריע .. אך חשוב לציין זאת)
- Gabriella (10/5): We had a lovely stay here - lovely clean and spacious room with very comfy bed. Very friendly staff and we’d definitely - Good size rooms, great location and friendly staff
- Jennifer (10/5): A wonderful boutique hotel with surprisingly large rooms and balcony overlooking the river. - We were extremely surprised at the size of the room when we walked in. It was very roomy with plenty of facilities. We had a view of the Thu Bon river and were a 5 minute walk to the central area of the old town along the river. The pool was wonderful. Never crowded with enough lounges to relax on. The breakfast was adequate with plenty of choice. We would have liked fresh orange juice to be provided at breakfast.
- Joseph (10/5): Relaxed - Mr Chau was amazing, he made us feel very welcome as soon as we arrived and did everything to make our stay as comfortable as possible. Amazing large rooms, comfy bed, fantastic breakfast buffet, lovely pool facilities and bar. Free bikes make getting to the town centre super easy. Nothing! It was great.
- Simon (10/5): - A beautiful, modest size hotel just outside the old town. Whilst the noise from central Hoi An can be pretty loud in the evenings, this hotel is far enough away to not be effected by the bars and clubs loud music over the bridges on the island, yet you're still only 5 to 10 minutes walk from the action. The rooms are large, very comfortable and very well appointed. Highly recommend getting a river view room. Staff were super friendly and couldn't be more helpful. A particular mention goes to the pool bar staff, restaurant staff (sorry I don't know all their names!!) and Chow who all worked tirelessly to mkae our stay so wonderful. They couldn't have been more friendly. Would defo recommend!!!
- Léa (9/5): Très bel hôtel avec un super rapport qualité prix - À quelques minutes du quartier animé de jour comme de nuit, avec les jolies lanternes, les restaurants… Petit déjeuner le plus impressionnant qu’on ait eu durant notre séjour, beaucoup de choix et de variété Personnel très à l’écoute et adorable On a pu laisser nos bagages en conciergerie toute la journée Petit bémol sur le spa, au vu de la qualité de l’hôtel nous avons été déçus de nos massages. Plusieurs choses n’allaient pas, notamment la douceur des professionnelles, un manque d’écoute … peut être le moins bon qu’on ait eu à ce jour, nous avons fait remonter nos remarques à la responsable du spa, en espérant que la qualité des prestations sera donc améliorée …
- Mary Ann (7/5): - The room was spacious, clean and the location was great. Pool was good and the staff were very friendly and helpful. We arranged airport transfer with the hotel and that was simple and easy.
- Teuna-Lee (10/5): Heerlijk verblijf en vlakbij het oude centrum - Dichtbij het oude centrum. Schone en knusse hotelkamer. Er was voldoende keuze voor het ontbijt. Personeel was super vriendelijk
- Nobuchika (10/5): - 朝食の種類が豊富でおいしかった。
- Laure (10/5): Très beau séjour à un prix très raisonnable - L’emplacement est parfait car au calme tout en étant proche des lieux animés Chambres spacieuses et confortables Rien
- netalie (10/5): אחלה מלון!!!! - מקום בעיניי מושלם להוי אן, המיקום פצצה- הולכים שתי דקות ברגל ומגיעים ללב של העיר העתיקה והברים ומצד שני יש למלון את השקט שלו. כל הצוות מתוקים ונותנים שירות טוב מאוד המלון נקי, יש שירותי כביסה שחוזרת באותו יום. המחיר לא יקר
- Brendan (8/5): -
- Zsuzsanna (10/5): -
- tracy (10/5): lovely - We stayed for 2 nights and also had 3 other couples join us . Everything was exactly as we expected . We really enjoyed our stay we will definitely will be back . We even recommended our family members to stay there when they are heading to Hoi A next month . All the staff was exceptional friendly . not say .
- Sheridan (10/5): Convenient, clean quite and a great place to start exploring Hoi An - Great location only a few mins walk from the old town. Clean and large room with balcony to watch the world go by. Lovely staff. Great breakfast Nothing
- mami (10/5): Hôtel et l’équipe charmante - Les service d’accueil était très sympas vraiment une très bonne équipe. Je conseille vraiment cet établissement. Les vélos sont à disposition Rien
- jane (10/5): famtastic all round - friendly staff nothing.. everything was perfect
- Tim (10/5): Prefectly quiet and close-in - The hotel is quite comfortable and the location is ideal - close to old town but away from the scrum and noise. We had a riverside room and didn’t hear much of anything from outside. I particularly liked having the pop-up BBQ vendors that set up along the river beside the hotel. Highly recommended giving it a go for dinner or later night snack. The staff were exceptionally warm and kind and always greeted us with kind words and a friendly smile. The pool is relatively small but incredibly appreciated after an afternoon of walking the streets or doing any outdoor activity. Poolside bar made nice cocktails and made it easy to relax and cool down. Breakfast offered plenty of options but none better than the VN coffee. Just wonderfully smooth especially with a little condensed milk. We also organized pickup from and drop off to Danang airport through the hotel. I’m sure you can probably find something a little cheaper but it was nice having it all squared away with the hotel ahead of time. And honestly, any savings would have been inconsequential. Plan on a 45-min drive each way. Hope to return to Hoi An before too long and when I do I I’ll be once again staying at Laluna. I highly recommend staying here if you’re looking for a quiet, relaxing stay within a 3-minute walk to the old town. Not a thing.
- kumiko (7/5): -
- Ako (10/5): 居心地の良い滞在 - 観光客で賑わうホイアンですが、ホテルのある場所は静かでとても居心地がよかったです。お部屋のインテリアも品が良く、ホイアンらしくて気に入りました。 スタッフの方も沢山話しかけて下さりフレンドリーでした。勧められて観たLune performing centreは素晴らしいショーでホイアンの良い思い出になりました。 他の部屋からの話し声や物音が気になる瞬間がありました。
- Yong (10/5): -
- Lauren (10/5): Wonderful accommodation and location - We loved our stay at Laluna, it was definitely our favorite hotel we stayed at over a 2 week Vietnam trip. The hotel was excellent - clean, great amenities and nice big bedrooms. We loved the location on the river - close to the old town but not too close that it is loud at night. Nothing it was perfect!
- Diane (10/5): Une belle pause en centre ville de Hoi An proche de la vieille ville - L’accueil du personnel et la situation de l’hôtel Rien
- Aleksandra (10/5): - Had a wonderful stay at this hotel. The service was exceptional from start to finish, the entire team was professional, attentive, and genuinely client-oriented. A special thank you to Mr. Chau, the manager, who went above and beyond to make guests feel welcomed and cared for. His attention to detail and warm hospitality truly made the experience outstanding. Highly recommend this property and would happily stay again.
- Divya (9/5): Really well appointed rooms, good size, good decor and great views. - Very well appointed room- great size. lovely bathroom with beautiful bathtub and. great view of the river! nice balcony. the decor was really well done + well maintained rooms. Staff was helpful. Breakfast at teh property was expansive and very enjoyable. nothing.
- DINA (10/5): -
- Mark (10/5): -
- Emily (10/5): -
- Jillian (10/5): - staff went over and beyond expectations to please
- David (10/5): Enjoyable stay - Thoroughly enjoyed our stay here, great location, very nice comfortable room, nice pool & bar area, breakfast was also nice plenty of variety, Mr Chau & all his staff were exceptional, will definitely stay here again & recommend to friends & family Nothing
- INDIE-PHET Lai (9/5): Attention of staff . Feeling Safe and convenient - Location and great staff especially the porter and the guards Provide reasonable information without expectation
- Tiarni (8/5): -
- John (3/5): Central but not a good one - Close to old town I don’t think it’s unreasonable to have 2 cards for a twin room. One only allowed despite asking. Also when you take your card out the fridge and power sockets all turn off. You can’t charge anything without physically being in the room. Small pool for the size of the hotel. The staff were absent; no one at breakfast except the chef. No one to serve drinks. We ordered a cocktail and you had to stir it with your finger to mix the alcohol. Dirty main areas. Poor ‘gym’ - if you advertise one for * rating…then provide one.
- Bev (9/5): Lovely hotel close to town centre - Friendly staff and close proximity to the town and can use hotel bikes to get around Thin walls between rooms
- Elisabetta (10/5): - Location is very convenient, very close to the old city. Room is big and comfortable. Breakfast was delicious. Service is excellent and we appreciated in particular the kindness of Mr Chau. I cannot find any default, everything was perfect! I can only recommend it.
- Michelle (10/5): -
- Hannah (8/5): - Wonderful location, pool area / bar, lovely staff The treadmill was broken so essentially there is no fitness centre
- Thị Ái phương (10/5): -
- NAOKO (9/5): Good breakfast - Staffs were friendly and helpful. We were able to rent bicycles for free and that helped us to visit many places in and around the old city especially on a very hot day ! Most of all a great breakfast! A room with a bathtub was not available and beds were a little hard.
- Deborah (8/5): -
- SHUN (10/5): very happy time !! - Mr CHAU is very good.
- Philipp (10/5): Wonderful hotel right by the water in the heart of Hoi An Old Town with a beautiful atmosphere, very friendly staff, and - “Wonderful hotel in a perfect location right by the water in the heart of Hoi An Old Town. The atmosphere was beautiful, the rooms were great, and the staff was exceptionally friendly and helpful. A special thank you to Mr. Chau for his kindness and excellent service throughout our stay.
- Vladimir (10/5): - Мы получили удовольствие от проживания в этом отеле. Локация прекрасная, при этом действительно тихо, наш номер был с видом на реку и никакие шумы не мешали нам хорошо высыпаться. Завтраки очень хорошие. Персонал super friendly! Сам номер нормального размера, хороший матрас, большая кровать, удобный письменный стол. Рекомендуем.
- Ashis (10/5): Excellent value for money - The hotel is located in a walking distance from the Japanese bridge, so it was easy to explore the ancient town streets. The rooms were of decent size and the amenities were complementing to the price. The best part was the breakfast selection that included many local cuisines. Nothing really, for the price paid the service/amentities were good
- Natalie (9/5): Friendly staff great location clean beautiful quaint hotel - Great location
- malcolm (10/5): Awesome experience, the team in the front desk went the extra mile on everything and were so friendly - Amazing location with a great pool bar and excellent cocktails. Our river view room with a balcony was absolutely incredible
- kyoko (10/5): 素晴らしいひと時 - 立地、清潔、朝食 スタッフの感じの良さ 最高でした！ ホイアンを楽しめた事 かけがえのない思い出となりました。 またタイトな旅行だった為空港ホテルの送迎を利用させて頂き簡単な観光をお願いし ダナン教会、ドラゴンブリッジ、モッククアンでの食事の間も送迎の方に待機して頂いた事も感謝しております。 また訪れた際は こちらに宿泊したいです！ リバーサイド側に宿泊 なし
- Shigekazu (10/5): 本当に最高のホテルです。強くおすすめします。 - ロケーション、サービス、清潔さ、朝食、お得感全て完璧です。
- Angelina (10/5): Lovely, well managed hotel that gave us easy access to the old quater. - We loved staying at LaLuna Hoi An Riverside Hotel and Spa. Great location and the ambiance of the hotel was lovely. Room was clean and well appointed. It was serviced daily. Pool area was a great place to relax after sight seeing. Food was great with an extensive breakfast buffet. Mr Chau and Miss Thao were both very friendly and helpful. They looked after us when we weren’t feeling so well. Their communication skills were excellent. I would recommend staying at LaLuna Hotel.
- Vale y Matías (10/5): - Muy buena ubicación e instalaciones
- AKIKO (8/5): 中心地に近いながら、静かに滞在できる - 賑やかな場所を対岸にみながら、静かに滞在できる。 中心地までのアクセスも良い。 部屋はそこまで大きくなく、コンパクト。 朝食ビュッフェはそこまで豪勢ではないが、ローカルのものや、西洋のものまで揃っていた。 帰国の際、ホテルから空港のトランスファーをグラブより安くオファーしてくれ、カードで精算できたのも良かった。 直前とまではいかないが、ホテル予約をした際、あまり部屋の選択肢が無かったので、リバービューの部屋だったが、1階だと通りに面しているので、2階以上をリクエストしたが、結局1階の部屋になった。 前の通りは人通りも多く、バイクの駐輪もあるので落ち着かずカーテンを開けられなかった。 ちゃんとリクエストの理由を伝えるべきだった。 また、空いていればプールビューの部屋を予約するのがおすすめ。 水着を干せる物干しがほしい。
- Cheryl (10/5): Laluna gets everything right. - Laluna was our favorite hotel of the entire journey, and it earned that distinction at every turn. Thao checked us in with warmth and a glass of passionfruit juice, walked us through the amenities, listened carefully to what we had planned, and offered thoughtful suggestions that genuinely added to our stay. The room was gorgeous, and the balcony's river view was everything. The location is ideal — a five-minute walk along the riverfront road gets you just about anywhere in Hoi An. Breakfast was extraordinary. Not just a standard spread — a genuine showcase of local specialties we'd have otherwise paid restaurant prices to experience: sticky rice patties with mung beans and toasted coconut, Cao Lau, Bánh xèo, Pho Cuon, Gỏi cuốn, bánh cuốn, pho, and a full egg station. Vietnamese coffee was outstanding, and soy milk was provided without hesitation. We looked forward to breakfast every morning. The free bikes were a wonderful perk — just one tip: test the lock before leaving the property. We discovered ours had jammed only once we'd arrived at our destination. The pool area was lovely, with nice seating, good towels, and reasonably priced cocktails. Laundry service was available and equally reasonable. And when our flight became significantly delayed on our last day and my phone wouldn't connect to the local number, the hotel stepped in and made the call for us. A small thing, perhaps — but exactly the kind of effortless helpfulness that defines a truly exceptional stay. Room, service, food, amenities, location, value. Laluna gets everything right. There isn't a better place to stay in Hoi An.
- Matt (10/5): -
- Daniele (10/5): -
- Roger (9/5): Aquality facility in the perfect location at the right price. - From the moment we arrived, we were treated very well. A doorman handled our bags and a receptionist gave us welcoming drinks. The room was tasteful in an old fashioned style. It was large an very clean. A caring manager spoke with clients at the breakfast tables. He spoke good English and addressed concerns and needs. The buffet style breakfast covered all tastes with so much to choose from. A chef was present to cook eggs etc. to your requirement. The pool looked outstanding as did the adjacent bar. Our room had a balcony that overlooked the river but the nighttime action did not disturb our sleep. The location is ideal for walking alongside the river en route to the busy streets of the Old Quarter. All good.
- giulia (10/5): Wonderful stay in Hoi An - Very clean hotel and friendly staff. They helped us during our stay. Mr. Chau is very friendly and told us some things from Vietnam. We recommend this place. Booking.com
- Peter (10/5): - Location was excellent, a lovely room which wasclean and quiet, with a nice pool. Everything was excellent.
- Mathew (10/5): A standout in Hoi An - We loved everything about this accomodation from its convenient proximity to the old town, delicious breakfast, excellent cocktails by the pool and the STANDOUT service. Chau in particular went above and beyond during our stay and was just sincerely helpful with everything, including organising activities and transportation! Despite us being indecisive about what we wanted to do and changing our minds last minute, it wasn’t made to be an issue. Would stay here in a heartbeat if we ever have the opportunity to come to this beautiful place again - highly recommended.
- Anthony (10/5): We will come again - Everything was excellent Everything was amazing
- Martijn (10/5): Best hotel of Hoi An - Service was exceptional. Breakfast was prepared precisely to our wishes taking allergies into account. Staff was super friendly and helpful. It's right in the old town and at the same time really quiet.
- Shelley (10/5): -
- devi (10/5): -
- Patricia (10/5): Fabulous stay, highly recommend! - Everything was fantastic - helpful staff, excellent breakfast, immaculately clean room. We paid extra for a room with a river view and balcony. Unfortunately, a power line obstructed the view. I would recommend requesting a room on the third floor.
- Carolyn (10/5): -
- Matthias (10/5): - Very nice and clean rooms. Staff was very friendly and the location was great.
- satomi (10/5): - 立地がとてもよくナイトマーケットまで徒歩すぐです。 スタッフもとてもフレンドリーで親切。
- Felix (10/5): - Tolle Lage und super Service
- Vincent (10/5): - Its the little things that made a difference to our stay. especially during our morning breakfast buffet, one of the restaurant staffs made the coffee special for us. The team at the front desk were polite and accommodating to our needs. The Spa treatment was really good, especially after a really long journey. The property is spick and span. We are definitely coming back again to Laluna.
- Stephanie (10/5): Top du top - Tout était parfait. Le personnel était au petit soin. Emplacement idéal. Très propre et super confortable. Je recommande vivement. Rien
- Sylvain (9/5): Amazing stay and wonderful team - We had such a good stay at Laluna. We really enjoyed the staff, the pool and the breakfast buffet. Thank you for your hospitality. I am pretty easy going so nothing special to complain about.
- Cristina (10/5): Peccato non essere rimasti più a lungo - Struttura in ottima posizione, sul fiume con una piccola strada poco trafficata che la divede dallo stesso a in cui la sera si radunano vari venditori di street food. Situata a pochi passi dal centro è una bellissima struttura, molto curata negli arredi e nella pulizia, con stanze grandissime, dotate di qualsiasi comodità. Anche la colazione è ottima, molto varia e curata. Il personale molto attento e gentilissimo....e la piscina è il valore aggiunto ( molto grande ) con lettini e il bar che prepara ottimi cocktail. Si possono anche prendere gratuitamente le biciclette! nulla
- JUHSUANG (8/5): -
- Karen (10/5): Fantastic location and great resort and friendly staff - Great location and walking distance o everything. Staff were very friendly and helpful. Tan Chau was very friendly and helpful and surprised my partner with a birthday cake for his 60th birthday.
- Bodhi (10/5): -
- Brad (9/5): - Friendliest people and Mr Chau was always happy to chat and fantastic cappuccino coffee!!! We wanted to stay longer!!!
- Andre (9/5): -
- Marcos Vinicius (10/5): Bom custo benefício, voltaria a me hospedar - O hotel é muito bom, perto de tudo, mas ao mesmo tempo em uma área silenciosa. O café da manha tinham muitas opções e a staff, principalmente o Sr Chao, foram muito gentis. Foi tudo bem
- Kevin (10/5): Laluna Hơi Ăn is the quintessential Vietnamese Boutique Hotel - Location was perfect as it’s 5-10 minutes away from the sounds of the evening. I loved the restaurant because all three sittings offered some of the best Vietnamese cuisine around. And of course the staff - Cháu and Mai and Viện and Thuan, to only mention a few. They all made you feel like a member of their family. And a special shout out to Hien…the best masseuse in Hoi An. I’ll miss her dearly. But, I’ll be back next year! Toi yêu Vietnam 🇻🇳 ❤️✌️ Nothing.
- Judit (10/5): We stayed in several hotels during our trip to Vietnam, but our stay at Laluna was by far the most m - We stayed in several hotels during our trip to Vietnam, but our stay at Laluna was by far the most memorable. What truly makes this place special is the people. From the moment we arrived, the team made us feel genuinely welcome—they even remembered our names, which made the whole experience feel personal and thoughtful. Mr. Chau is a wonderful host, and together with his team, they are incredibly kind, attentive, and sincere. Their hospitality feels genuine, not forced, and they truly care about making your stay the best it can be. The hotel itself is charming, located by the river, and just a short, scenic walk to the old town while still being in a peaceful, quiet area. The rooms were great, and the breakfast was very enjoyable. Overall, it’s the warmth and authenticity of the staff that make Laluna so special. We left with amazing memories and would highly recommend it to anyone visiting Vietnam. Everything was perfect.
- mylene (10/5): - Exceptionnel!
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