Super Townhouse Divya Palace

Location: 51, Hotel Divya Palace, New Dewas Road, Malwa Mill, Indore, Indore, in

Star Rating: 4 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 12:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Air conditioning
• Restaurant
• Room service
• Lift / Elevator
• Facilities for disabled guests
• Shared lounge/TV area
• Wheelchair accessible
• Shared kitchen
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Mobile app for room service
• Television in common areas
• Free wired internet
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Reception hall

Rooms Available

• Deluxe Triple Room

  This air-conditioned triple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

  Max Occupancy: 3 (3 Adults)

  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Satellite channels
  • Tile/marble floor
  • Wardrobe or closet
  • Cleaning products
  • Linen
  • Clothes rack
  • Bottle of water
  • Trash cans
  • Shampoo
  • Body soap
  • Socket near the bed
  • Key access
  • Key card access
  • Hand sanitiser

Guest Reviews

• Sachin Kapoor (1/5): -
• Shubham (7/5): -
• Amit Kumar (8/5): Property is old ... required upgradation - Location and staff. Cleaness
• Patricia (9/5): - Location and staff Corridor had less light in night. No one was on reception in night
• bharati (7/5): -
• SANTOSHKSHARMA (7/5): - Cleaning can be improved, rest all very good
• Mohit (10/5): - Everything is top notch from food to room to location, Staff has very nice behaviour and my parents enjoyed the stay, worth each penny
• Rajat (8/5): -
• PRONOB KUMAR (10/5): The Hotel is very good to stay with family and friends. Rooms are specious and everything accessible - Good location, staffs are good, hotel is neat and clean. Electrical kettle could have been provided in room.
• Bagda (8/5): -
• Anjan (8/5): Good - Location Room service
• DELIN (7/5): -
• Ashwani (8/5): - Accommodation and location very nyc We stayed here for two days. First day was good but for next day they didn't clean the room till 3 pm...When I asked the reason for same it's their time to clean the rooms... and if you shout for this then they asked me to check out and demanded extra money for the time... Rudely they behaved,.... Horrible stay.....
• Padmini (1/5): -
• Naveen Kumar (8/5): -
• Bheem sen (1/5): - Check in nahi diya. Check in nahi diya.
• VINAYAK DAYANANDA (7/5): -
• Govil (8/5): Good Stay - Good Location and easy to find property and good service
• Joseph (8/5): -
• Joseph (7/5): -
• SANJEEVAKUMAR BHAVANASING (10/5): -
• vishwesh (4/5): -
• Sujeet Pathare (8/5): -
• trivedi (2/5): -
• Piyush (1/5): - Nothing Everything
• SANJEEVAKUMAR BHAVANASING (10/5): -
• Shekar (8/5): Location accessible - Proximity to the major transport hubs and walking distance to chappan dukan Entrance to the hotel
• S Santhosh (9/5): -
• Jaiswal (9/5): -
• Shunmugasundaram (1/5): -
• B (8/5): Good - Staff and cleanliness. Staff were not Available in early morning. We had to wait and wake them up for long time. Water bottle was more than mrp price. They took 30 rupees for water bottle which actually costs 20 in market.
• Vishal (8/5): Very good -
• Mustafa (10/5): Exceptional -
• Amol (7/5): Good -
• Diksha (8/5): Very good -
• Vishal (8/5): Very good -
• Amod (10/5): Book and experience yourself - Staff, Food , Room and all the facilities provided
• Abhipsa (7/5): Good -
• Nikhil (7/5): Good experience but could have been bit better - The stay was nice and additionally the staff was quiet good and we're very helpful.The location is good as well The room service was kinda slow for my liking, we asked them for towel atleast 3-4 times but they didn't had any clean towels with them atlast they gave us one small towel to use for three person. No toothpaste was provided either and no free coffee and tea bags as well.
• Vipul (10/5): Exceptional - Decent Property at competitive price
• Pushpendra (9/5): Superb -
• Lalita (10/5): Exceptional -
• Patel (10/5): Exceptional -
• Uma (5/5): Passable - Early check-in caused an issue and property charged me extra for my family even I had booked entire room but 2 adults were not allowed without extra charge. Costly as per the services.
• Santanu (1/5): Bad - Bad Behaviour Hopeless
• Arvind (2/5): Very poor -
• Pratik (10/5): Exceptional -
• Solanki (3/5): Poor - Location and staff behaviour is good. WiFi was not working at all for all the days which impacted my work. Tea could not be prepared as milk was not there.
• V.s.kelkar (7/5): Good - I am happy & pleased. Location of property is best . While Booking agreed for Three different bed for three guests, but didn't provided bed &we have managed with sofa. Due to this there's bad impression, otherwise we are pleased 😀
• S (8/5): It was OK to stay for one or two days at Indore - No break fast provided. The location is good. Lot of shops are there in the surrounding area. The room was clean ,lift is there
• Ratan (8/5): Very good -
• Kailas (9/5): Superb - Excellent
• Prajapati (1/5): Bad -
• Ritesh (8/5): Very good -
• Dora (7/5): Average property - Service Facility
• Nikaleshsing (9/5): Excellent - Everything
• Amruta (10/5): Exceptional -
• Ranjan (8/5): Very good -
• Neha (2/5): Good location, poor service quality. - Location is prime. Main reception person was rude. Cleanliness is an issue. They gave us dirty towels and the room wasn't properly cleaned. They didint provide wifi access. We stayed for 3 nights. Apart from the location, wouldn't really recommend. They need to rethink their service quality, despite the hotel room design being satisfactory.
• Ramakrishnaiah (10/5): Exceptional - Excellent hotel with all facilities abd polite and courteous staff.
• Sanjeevakumar (10/5): Exceptional - Staff is polite, Rooms Are Clean. Great Environment. Peaceful
• N (1/5): Disgusting and ammature management - Nothing They misbehave infront of my elder sister and disrespected her also several times She is a renowned business women and maintain a name in the city her in laws too has a great respect in the city ,she didn't say a word just because of me and they check out me and ask to book again with higher cost ! It was so disgrace full I can't explain .
• Udaya (9/5): Great Value for money - Everything! Welcoming staff, spacious room with sofa and clean bathroom. 1. There are some cockroaches must be treated 2. Do provide floor mat every checkin
• Nirukhe (1/5): Bad -
• Gunvant (8/5): All is good but send my GST Bill GST No 08AABCP2186Q1ZU, how i can talk to you, no one is giving Bil - Please send my GST Bill , GST NO 08AABCP2186Q1ZU, Pl send my GST Bill GST No 08AABCP2186Q1ZU , CAN I TALK ANY LIVING PERSON
• Harshwardhan (10/5): Exceptional -
• Gaurav (10/5): Exceptional -
• Pratick (7/5): Good -
• Hiren (10/5): Exceptional - Location is very nice beacause it is mid in indore city.. All Famous place are very near from this location..Hotel is very Clean and nice sevices..
• Sandeep (10/5): Exceptional -
• Agarwal (7/5): Good -
• Suresh (9/5): Nice property to stay - Hotel is at Central place.the staff cooperation, arrangements of Vehicle for site seeing,food quality better, Cockroach found in one room
• Dhwanit (1/5): Very bad experience. Once booked, I received a confirmation from booking.com, but when I called the property once reachi - Very bad experience. Once booked, I received a confirmation from booking.com, but when I called the property once reaching Indore at midnight, the owner said it is already full and you do not have any bookings on your name. Highly unprofessional, and rude behaviour from the hotel owner and hung up the call abruptly. I was stranded with no hotel with senior citizens of my family. Never book this hotel. Very bad experience. Once booked, I received a confirmation from booking.com, but when I called the property once reaching Indore at midnight, the owner said it is already full and you do not have any bookings on your name. Highly unprofessional, and rude behaviour from the hotel owner and hung up the call abruptly. I was stranded with no hotel with senior citizens of my family. Never book this hotel.
• Divyesh (4/5): Disappointing -
• Ganjawala (7/5): Good -
• Capt (5/5): Passable - The location of hotel and room size was satisfactory. They show a picture of room with kettle and write it in facility but NO KETTLE is being provided. On asking for it, they made lame excuse that guests don't know how to use it. So we said, we are well aware of using it ..but they did not provide. We had our own kettle too as we were on a 3 weeks road trip. On using it, the circuit tripped. So probably they have wiring issues and hence this problem .
• Rabindranath (7/5): Good - Space and cleanliness. Wash room facility was not up to the mark. Such as, towels, napkins were not available. After chasing, 2 towels got but napkins were not available.
• Shashikant (1/5): Bad -
• Malde (10/5): Stay with divya palace in indore - Very good and very cheapest hotel All staff very cooperative and good location No
• Bhupesh (3/5): Poor -
• Madhumay (8/5): Very good -
• Krish (10/5): Exceptional - Nice place I like the place
• Vijay (10/5): Exceptional - It's ok
• Piyush (1/5): Terrible Experience - Do Not Stay Here - I had a terrible experience at this hotel. Even after paying in full and having a confirmed booking, they told me they were sold out when I arrived. They didn't give me a refund. After arguing, they put me in a non-AC room with no windows or ventilation. The room was hot and uncomfortable. The staff were rude and unhelpful. I do not recommend this hotel at all. Stay anywhere else!
• Gopal (8/5): Very good -
• Somendra (7/5): Good -
• Abinash (1/5): Bad -
• Anubhav (6/5): Pleasant -
• Anuresh (8/5): Very good - Nice
• Patil (6/5): Economical for one night stay - Location Cleanliness, Food
• Sandy (8/5): Over all it was a good experience - Over all it was good Unable to contact the property which caused a real mess, when contacted through the provided number the staff was very rude
• Srivastava (8/5): Very good -
• Dwarka (8/5): Very good -
• Mukesh (8/5): Very good -
• Ravikant (9/5): Superb - It's worth staying here.
• Mehetre (9/5): Superb -
• Singh (10/5): Exceptional -
• Yadav (9/5): Superb -
• Patil (4/5): Disappointing -
• Mohd. (10/5): It was amazing loved the service n all and the staff was polite and sweet i loved my sta. - Nice locations , there are shops and eveeything avaliable close and service was great i love it there

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