Résidence Club MMV Les Chalets des Cimes

Name: Résidence Club MMV Les Chalets des Cimes
Address: Les Saisies, Hauteluce, 73620, Hauteluce, FR

Location: Les Saisies, Hauteluce, 73620, Hauteluce, FR

Star Rating: 7.6 Stars

Property Type: Residences

About this Property

Spa and Recreation
Indulge in massages at the full-service spa and enjoy amenities like an indoor pool, sauna, and rental bicycles.

Entertainment and Connectivity
Stay entertained with flat-screen TVs and free Wi-Fi in individually decorated guestrooms with kitchen facilities.

Featured Amenities
Enjoy complimentary wired internet, multilingual staff, and luggage storage. Self-parking is available.

To book your stay at Résidence Club MMV Les Chalets des Cimes and experience the ultimate relaxation, visit our website now!

Important Information

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
The property is professionally cleaned.

Policies

Check-in: 05:00 PM - 07:00 PM

Check-out: 10:00 AM

Instructions: The front desk is open during the following times:

Sunday - Friday: 8:00 AM - noon

Sunday - Friday: 4:30 PM - 7:30 PM

Saturday - Saturday: 8:00 AM - 9:00 PM

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Amenities & Facilities

Full-service spa
Arcade/game room
Free WiFi
Terrace
Luggage storage
Sauna
Ski storage
Steam room
Elevator
Supervised childcare/activities
Ski storage
Arcade/game room
Multilingual staff
Front desk (limited hours)
Full-service spa
Smoke-free property
Billiards or pool table
Free wired internet
Turkish bath/Hammam
Self parking (surcharge)
Ski passes available
Pool sun loungers
Stair-free path to entrance

Rooms Available

Comfort Apartment 4 rooms 8 people, South Side

6 Twin Beds and 1 Double Sofa Bed
646 sq feet

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Apartment 3 rooms 6 people, South Side

1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
538 sq feet

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Apartment 2 rooms 4 people

2 Twin Beds and 1 Double Sofa Bed
366 sq feet

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort+ Apartment 4 rooms 8 people

6 Twin Beds and 1 Double Sofa Bed
753 sq feet

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Apartment 3 rooms 6 people, South Side

1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
506-sq-foot room with mountain views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Sofa bed
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Premium Apartment 3 rooms 6 people

1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
560 sq feet

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Appartement 4 Pieces 8 Personnes

1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed
646-sq-foot room with mountain views

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Sofa bed
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Appartement 4 Pieces 8 Personnes

1 Double Bed, 1 Twin Bunk Bed, 2 Twin Beds and 1 Double Sofa Bed
646 sq feet

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Apartment 5 rooms 10 people, South Side

4 Twin Beds, 2 Twin Bunk Beds and 1 Double Sofa Bed
807-sq-foot room with mountain views

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 3 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 10 (10 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Sofa bed
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Appartement 4 pièces 8 personnes+ Vue Montagne

1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed
753-sq-foot room with mountain views

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - Cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Apartment 5 rooms 10 people, South Side

6 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
700 sq feet

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 3 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Apartment 5 rooms 10 people, South Side

6 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
915-sq-foot room with mountain views

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 3 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 10 (10 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Sofa bed
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Premium Apartment 5 rooms 10 people

6 Twin Beds, 1 Twin Bunk Bed and 1 Double Sofa Bed
915 sq feet

Layout - 4 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 3 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 10 (10 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Comfort Apartment 3 rooms 6 people, South Side

1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
570-sq-foot room with mountain views

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Sofa bed
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Premium Apartment 4 rooms 8 people

6 Twin Beds and 1 Double Sofa Bed
753 sq feet

Layout - 3 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
Appartement 3 Pieces 6 Personnes Comfort

1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
538 sq feet

Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with digital channels
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - 2 bathrooms, separate bathtub and shower, a hair dryer, and towels
Practical - A double sofa bed; cribs (free) available on request
Comfort - Heating
Need to Know - Toothbrush and toothpaste not available
Non-Smoking

Max Occupancy: 6 (6 Adults)
- Coffee/tea maker
- TV
- Hair dryer
- Microwave
- Dishwasher
- Private bathroom
- Heating
- Kitchen
- Electric kettle
- Stovetop
- Toaster
- Toilet paper
- Sofa bed
- Shampoo
- Espresso maker
- Blackout drapes/curtains
- Separate bathtub and shower
- Separate dining area
- Free WiFi
- Separate living room
- Pets allowed
- Free cribs/infant beds
- Bedsheets provided
- Soap
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available

Guest Reviews

Nadège (8/5): Appartement confortable - L’appartement est bien équipé et confortable. Avec une terrasse et une piece de vie grande et agreable. La residence est plutôt bien aménagée avec une belle piscine et des clibs enfants et ados.
Molly (2/5): - The property was okay. After check out they didn’t respond to my email about returning my security deposit, and the transaction still shows as pending in my account. Not sure when or if they will respond.
Sébastien (10/5): Idéal en famille - Parfait, a recommander
surmely (10/5): Excellent sejour - Magnifique residence recente et situee au bord des pistes ! l'appartement etait tres confortable et tres joliment decore, avec un bon niveau de confort. la vaisselle et l'evier n'etaient pas ultra propres cependant. Il n'y avait pas de cafetiere nespresso ni de seche cheveux, ce qui devrait etre un basique pour une residence 4etoiles. et pas assez de places dans le parking payant ! neanmoins nous avons passe un excellent sejour et nous reviendrons dans cette residence. les points faibles
Bart (10/5): - Heel mooi, net en nieuw appartement direct aan de piste (50 m). Ruim en schoon. Er zijn wel verschillende accommodatie blokken, waarbij de verste mij iets minder ideaal kijken
Lisa (8/5): - No mention of the cleaning pack you are entitled to at check in - we had to ask (and only knew about it as we had stayed before). Would be good if bread/croissants could be delivered to the apartments rather than collecting at reception. Despite being told we could park anywhere in the covered parking we still had a note left on our car asking us to remove it - some better organisation would be good
Verified traveler (8/5): - Das ganze Dorf ist eine Baustelle, alles war sehr laut
Verified traveler (6/5): - Propreté a revoir. Pas de vue montagne dans notre logement. La chambre qui donne sur la luge ... repos dans l apres midi impossible. Jaccuzi froid.
Verified traveler (10/5): - goed: ligging aan de skipiste, garage, zwembad en spa, broodjesservice minder goed: kleine opmerkingen over inrichting appartement
Vincent (8/5): Plutôt bien avec quelques réserves - C'est une résidence neuve et certains travaux ne sont pas encore achevés (portes de placards manquant dans une chambre). L'eau de la piscine est froide ainsi que les vestiaires et si vous n'êtes pas logé dans le bâtiment principal alors il faut passer soit par le garage en sous-sol soit par l'extérieur. Mes enfants et ma femme aiment beaucoup aller à la piscine mais du coup ils n'y sont allés qu'une seule fois ! Attention sur le site Hôtels.com le parking est gratuit mais il n'est pas précisé qu'il s'agit d'un parking extérieur à places limités, pour le parking intérieur il faut payer un supplément dès l'arrivée ! D'un point de vue pratique la résidence est bien située et il y avait un ascenseur dans notre bâtiment (un autre commentaire disait l'inverse) ainsi qu'un magasin Skiset au RDC (où le personnel est très sympa est professionnel).
Cindy (4/5): Moyen - De manière générale, l’hotel est beau, moderne et les appartements sont spacieux et chaleureux. La piscine donne une vue splendide sur les montagnes, mais elle n’est pas très chauffée. Les appartements sont bien insonorisés et un grand parking payant couvert traverse l’ensemble des chalets. Chaque appartement dispose d’un local à ski chauffé. Toutefois, par rapport au prix payé, nous avons l’impression d’avoir été bernés. Les finitions ne sont pas terminées (pas de chauffage alors que les températures extérieures atteignaient les -10 la nuit, les portes non fixées qui risquaient de nous tomber dessus a tout moment, des fils électriques apparents...), et le personnel manquait vraiment de professionnalisme. Par exemple, l’un des employés s’est énervé et a critiqué le partenariat avec Skiset sous nos yeux, les demandes étaient mal gérées et les employés s’eternisaient avec chaque personne à l’accueil ce qui créait de longues files d’attente. On nous dit que la Playstation n’est pas disponible pour ce soir car elle a déjà été réservée, puis quand on demande de la réserver pour un autre jour, on nous annonce qu’il n’est pas possible de réserver la PlayStation... Au niveau du SPA, très déçus. On entasse les gens dans un jacuzzi dans lequel seuls deux jets fonctionnent. Dans l’appartement, la propreté laissait à désirer. Nous avons dû faire le ménage nous même. Enfin, à noter que la caution indiquée était de 300 euros, mais l’hôtel nous a annoncé 400 euros en arrivant.
Sophie (4/5): À éviter en 2019 tant que les problèmes persistent - Lorsque nous sommes rentrés dans l'appartement les portes coulissantes du placard de l'entrée nous sont tombées dessus. Les plaques de cuisson n'ont jamais fonctionné durant 1 semaine. Le parking souterrain était jonché de clous et vis, ce qui a occasionné une roue crevée ! La réunion d'accueil était insignifiante et la livraison de boulangerie à l'accueil était erronée une fois sur 2 Complètement indigne de mmv et d'une residence 4 etoiles! J'espère que hotel . Com va négocier un remboursement partiel!!