BG Business Hotel
Location: No 11-A Jalan Perniagaan Perda Barat Kawasan Perniagaan Perda Barat, Bukit Mertajam, my
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Convenient Location
Situated near Sunway Carnival Mall and Penang Bridge, BG Business Hotel is an ideal choice for travelers looking to explore Bukit Mertajam and beyond.
Comfortable Accommodation
Enjoy air-conditioned rooms equipped with modern amenities including a desk, kettle, safety deposit box, flat-screen TV, and a private bathroom with a shower, ensuring a comfortable stay for all guests.
Family-Friendly
Featuring family rooms, BG Business Hotel caters to families looking for a cozy and budget-friendly accommodation option in Bukit Mertajam.
Book your stay at BG Business Hotel now and experience a convenient and comfortable stay in Bukit Mertajam.
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. From 13th April 2021 to 12th May 2021, every room book over this period will be entitled for Sahur (Iftar) or Breakfast. Please contact property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 02:00 PM - 06:00 PM
Check-out: 12:00 PM
Amenities & Facilities
- Parking
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Lift / Elevator
- Express check-in/check-out
- Facilities for disabled guests
- Lower bathroom sink
- Fire extinguishers
- Smoke alarms
- CCTV outside property
- Key card access
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Internet access
- Housekeeping on request
- Bulk dispenser for toiletries
Rooms Available
-
Single Room
The single room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.
Max Occupancy: 1 (1 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Superior King Room
The double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This air-conditioned family room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.
Max Occupancy: 3 (3 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Family Room
This air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Refrigerator
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Queen Room
The double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The double room provides a flat-screen TV with cable channels, an electric kettle, a tiled floor and heating. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room
The twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Twin Room
The twin room has a private bathroom fitted with a shower and a bidet. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, an electric kettle, a tiled floor as well as a quiet street view. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
-
Standard Queen Room
The double room has a private bathroom fitted with a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, an electric kettle, a tiled floor as well as a quiet street view. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Desk
- Toilet
- Private bathroom
- Heating
- Additional toilet
- Interconnected room(s) available
- Tile/marble floor
- Electric kettle
- Bidet
- Linen
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Drying rack for clothing
- Toilet paper
- Adapted bath
- Bottle of water
- Trash cans
- Shampoo
- Body soap
- Socket near the bed
- Accessible by lift
- Mobile hotspot device
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Air purifiers
- Single-room air conditioning for guest accommodation
- Hand sanitiser
Guest Reviews
- Wah Jian (6/5): -
- Rosmiati (8/5): - oke ko
- Ainul (10/5): - Hotel yg dekat dengan restoran viral,bilik pun bersih,air pun laju dan berbaloi dgn harga. Parking agak terhad.
- Mohd Al Hafiz (8/5): - Sangat berbaloi dengan jumlah yang dibayar. Keadaan bilik dalam gambar sama dengan depan-depan. Overall sangat berpuas hati.
- Laila (10/5): - Very clean
- MOHAMMAD SYUKRI (10/5): Bagus - Bagus Bagus
- MOHAMMAD SYUKRI (10/5): Bagus - Bagus Bagus
- MOHAMMAD SYUKRI (10/5): Bagus - Bagus Bagus
- Yusop (10/5): -
- Imran (7/5): -
- Cheng Yeong (7/5): -
- Abdul (8/5): -
- Abdul (8/5): -
- Jevithashree (1/5): Terrible stay. Would never recommend - Nothing just the comfy bed and convenient place to work. The bathroom is dirty and slippery. No bedroom slippers provided and no lights in the bathroom. At first my fiance did changed room since the tv wasn't working but the second room was far more worse like the bathroom is sticky and slippery no light in the bathroom and so.
- Muhamad Khairumuzamil (5/5): - Staf dan lokasi ok Tilam dan lantai kurang bersih.
- Shaline (7/5): -
- Yew (8/5): -
- Abdul Raof (7/5): Suitable for short stay. - Location. The hanger for hand bidet is missing, so it had to be placed on the toilet floor. Unhygienic.
Bedside light switch is broken, cannot on/off the bedside lamp.
Both issues were raised with the front counter staff but nothing was done before checkout.
Stayed for 2 nights but the room was not made up and even the towels were not changed.
- Salleh (8/5): -
- Intan (10/5): -
- Kumutha (4/5): - ntg to say much as there is none good remarks. if you are looking for cheap & solo stay then you can try. First impression also failed ! No greeting for Front Desk when see the Guest comes in. Not even a Hello welcome...
The condition of the room was a little dirty, flooring, toilet, & small dressing table. Air-condition worst ever ! such a small room with 23 to 25C it was freaking hot at night. Think the hotel owner has control or modified it. Reception area air-condition also they switch it off . TV does not even work . Will not come back to this place.
- ash (10/5): -
- 00 (7/5): -
- Lina (9/5): -
- MOHAMMAD SYUKRI (10/5): -
- Wan Ismail (9/5): -
- razalidaut (7/5): - Clean environment None
- Gobi (7/5): - Comfort bed Small room with small window
- Suhameri (6/5): I rate 2 star only - I feel uncomfortable A/Cond hot, It is uncomfortable and there is a humming noise.
- Zaid (6/5): - Near shop restaurant Smell at Reception side not good
- Fatin Syuhada (10/5): -
- NUR AZYAN (4/5): -
- Erin (9/5): -
- Rohana (7/5): convenient to stay, price affordable, -
- Nur (7/5): -
- Syed mansur (7/5): - Near Aircon
- Muhammad (9/5): -
- yusriazmi98 (10/5): - Terbaek hotel ni.. bersih & kemas.. nak parking pun senang.. kena dgn harga dia.. paling syok kat bawah hotel ade kedai mamak.. pekena teh tarik memang sempoi. Tiada.
- Farisya (7/5): - Cool Nothing
- Atie (6/5): -
- Haslinda (8/5): - Bilik bersih, staf pn peramah
- tariq alif (7/5): -
- Salam (10/5): -
- MILAKARMILA (8/5): -
- Swe Yin (5/5): -
- Yaz (1/5): My stay was horrendous, unsafe, unhygienic, overpriced, & absolutely not suitable for families! - Extremely Disappointing Stay – Not Suitable for Families
I am deeply disappointed with my stay at this hotel. The room was shockingly small, with narrow spaces that made it difficult to move around, especially with a toddler. The floor tiles felt sticky and unclean, and without proper carpeting, my almost 2-year-old had to walk on the wet, cold, and dirty floor.
The bathroom was even worse. The toilet floor was clogged, so even a two-minute shower flooded the entire floor. It was disgusting to wait for the water to slowly drain away. To make matters worse, the shower didn’t work at all, none of the hot or cold water switches functioned. We were forced to use the toilet spray hose as our only water source, which is completely unacceptable. What’s more shocking is that the main faucet for this hose was located underneath the toilet bowl itself which was extremely unhygienic and unsanitary.
As a parent traveling with a baby, this was a horrendous experience. I cannot imagine how hotel management could approve such poor and unsanitary facilities. I sincerely hope the management takes serious and immediate action to improve hygiene, sanitation, and the overall quality of their rooms. Families, in particular, deserve spacious, clean, and safe rooms.
What makes me even angrier is that I paid nearly the same price I would for a Hilton Hotel stay in KL, where the quality and service are worlds apart. Hilton easily feels like a 4–5 star experience compared to this hotel’s shocking standards.
I strongly urge the hotel to reconsider its priorities and invest in major renovations. Until then, I cannot recommend this place, especially for families with children. Room size: Extremely small and cramped, with very narrow spaces to move around.
Floor condition: Floor tiles felt sticky, cold, and unclean, with no carpeting provided.
Baby safety: My 2-year-old had to walk on a wet, dirty, and cold floor – very unsafe and uncomfortable.
Bathroom flooding: Toilet floor was clogged, and even a 2-minute shower flooded the entire bathroom.
Non-functioning shower: Hot/cold water switches did not work at all; shower unusable.
Unhygienic water source: Forced to use the toilet spray hose as the only water supply.
Sanitation issue: The main faucet for the toilet hose was located underneath the toilet bowl, which is highly unsanitary.
Price-quality mismatch: Paid almost the same rate as a Hilton stay in KL but received horrendous quality instead.
✅ Actions the Hotel Must Take:
Expand and improve room size for guest comfort, especially for families.
Install clean carpeting or proper flooring to ensure hygiene and comfort.
Ensure bathroom drainage is functional to prevent flooding.
Repair and maintain showers and water systems so they actually work.
Relocate and redesign toilet water pipes/faucets to meet basic sanitary standards.
Conduct regular deep cleaning and maintenance to uphold hygiene.
Reassess pricing vs. quality – guests should never feel cheated for the amount paid.
Provide family-friendly facilities that prioritize cleanliness and safety for babies/children.
- Muhammad (7/5): -
- HASNOL (10/5): -
- Izzuan (10/5): - Love
- Ashraff (10/5): -
- Master Alex (10/5): - All The room is very very small
Unexpected
- Ling Ee (6/5): So far so good - Good location, cheap price, check in is quite fast Not sound proof, can hear the loud bang sounds from other rooms closing the doors
- MOHAMMAD SYUKRI (7/5): -
- MOHAMMAD SYUKRI (7/5): -
- Danial (6/5): -
- Muhammad (8/5): -
- m. azman (8/5): - Ruang bilik selesa
- Nazrudin (8/5): -
- Nurhasyimah (8/5): -
- Joshua Tan Poh Kong (4/5): - Clean No wifi
- shahrazi (8/5): -
- king (5/5): -
- Fatin (4/5): -
- Mohd yusuf bin mustaffa al bakri (6/5): - Layanan baik Wi-Fi kurng memuaskan
- Lee (8/5): -
- Nor Alia (8/5): -
- Amir (5/5): -
- Muhammad Irfan haziq (5/5): - Clean Staff
- Wazir (8/5): -
- khairunnadjwa (8/5): -
- Ananda Yap (8/5): -
- zara (7/5): -
- aziah noor bt hamzah (9/5): -
- Siti (8/5): - Bilik Dan bilik air bersih, shower pun laju, katil pun Selesa..parking pun banyak. 😁 None
- Mazita (8/5): Very pleasant for a short trip - Theres lift eventhough its not a high building very good for old folks None
- Hasiah (9/5): -
- Mashall (6/5): -
- Roslan (7/5): -
- NORLIA (10/5): hotel sgt cantik bersih dan selesa..location nice..harga murah dan air-cond mantap..semua terbaik..g - Good location none
- Purushotthaman (5/5): - Comfy bed Nearby shops always open late.
Toilet hose sprayer kinda faulty n requested for fixing but didn't happen
No breakfast anymore but not updated
- Saranya (7/5): -
- Nurul (8/5): -
- aizat (7/5): - location slow wifi
- NAS IDALEYNA (9/5): - Hotel Location
- Afham (7/5): Good - The restaurant in vicinity area Maybe some smoking smell
- azura (7/5): -
- faizultdk (7/5): - Big family room, clean.
- Saghayathevan Nadaraji (10/5): - Clean & comfortable room, quiet & peaceful environment, parking available, front desk staff very helpful and polite. Located nearby to shopping mall, restaurant and etc. Nice place to stay. None.
- Zaid (10/5): - love this hotel, room very big easy acces and strategic area
- BEN (8/5): -
- Wong (8/5): -
- Zulraini (8/5): -
- Fadzlishah8146 (10/5): -
- Arif (6/5): - Decent place to stay for solo trip
- Zainuddin K (10/5): Terbaik!!!!! - Clean. Front desk staff very helpful. The best part the manager lead us to the nearest Malay Breakfast Restaurant with his car. Well done!
- Nor (10/5): Good,comfortable - The bathroom so big Nothing
- K.K Lee (10/5): -
- Shafie (10/5): Bersih - Bersih Dan kakitangan sgt membantu.
- Su (10/5): - 干净 舒服 比较不方便买东西和吃东西
- Asrar (7/5): I'll book again in my next visit. Location suitable - Comfort, clean, friendly staf, quite good just lift is bit smelly I think because of carpet in it
Photos