Downtown Prestige by Homing

Location: Rua dos Douradores, 177 2Drt, Lisbon, 1100, Lisbon, PT

Star Rating: 4 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 03:00 PM - 08:00 PM

Check-out: 11:00 AM

Instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Homing Office, Largo do Rato nº 7, Loja A 1250-186, Lisbon]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Guests with same-day bookings who arrive after 8 PM must check in directly at the apartment; a late check-in fee applies.

Amenities & Facilities

• Free WiFi
• Wheelchair accessible
• Smoke-free property
• Airport transportation - pickup (surcharge)

Rooms Available

• Apartment, 2 Bedrooms, 2 Bathrooms

  2 Double Beds and 1 Double Sofa Bed

  1292 sq feet

  
  

  Layout - 2 bedrooms and living room

  Relax - In-room massage available

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher

  Sleep - Bed sheets

  Bathroom - 2 bathrooms, shower, a hair dryer, and towels

  Practical - Washer/dryer, iron/ironing board, and wardrobe or closet

  Comfort - Air conditioning and heating

  Need to Know - No housekeeping

  Non-Smoking

  Max Occupancy: 6 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Air conditioning
  • Hair dryer
  • Refrigerator
  • Microwave
  • Dishwasher
  • Washing machine
  • Private bathroom
  • Heating
  • Satellite channels
  • Kitchen
  • Electric kettle
  • Wardrobe or closet
  • Stovetop
  • Toaster
  • Second bathroom
  • In-room massage available
  • Free WiFi
  • Separate living room
  • Bedsheets provided
  • No housekeeping

Guest Reviews

• Idoya (6/5): Necesita una buena reforma - La ubicación excelente y el apartamento muy espacioso. Los baños un desastre, las duchas no sabría cómo describirlas… oscuras, imposible regular el agua caliente y fría….. El lavabo de un baño está roto y sujeto con una botella de jabón, el baño pierde agua, el otro lavabo hace charco….. Tiene una cama abatible rota y que se puede caer en cualquier momento. Necesita el apartamento una buena reforma, es una pena porque es muy amplio y la zona muy céntrica.
• Costel (8/5): -
• Clara (6/5): Muy cómodo y muy bien alojado. - El alojamiento, estaba limpio, las habitaciones eran grandes y luminosas. Un lavabo estaba roto, había mucha humedad y una ducha tenía moho.
• Asuncion (5/5): - La ubicación Poco mantenimiento en los baños
• Digi (5/5): - Posizione ottima, casa grande e pulita nel complesso Uno dei due bagni lo abbiamo trovato con il lavandino rotto, non siamo stati avvisati prima e nel momento in cui siamo arrivati in struttura la soluzione non è stata trovata quindi siamo stati in sei con un solo bagno completamente agibile. L'altro bagno aveva un odore sgradevole di cattiva fognatura. Abbiamo chiesto un rimborso parziale per l'inconveniente ma non ho avuto risposta di avvenuta conferma. I cuscini inesistenti , super scomodi
• Dora (8/5): -
• Stefania (10/5): -
• ayasha (3/5): - Nothing Many things
• Alejandra (9/5): Perfecta ubicación y muy bonito - Me gustó que es muy amplio, cómodo y está en el centro El aire acondicionado modo calor no funciona. Pase un poco de frío
• VALÉRIA (10/5): Perfeita - Tudo
• Sousa (7/5): -
• ALISON (10/5): - The position was perfect, so convenient for getting around the city. The apartment was spacious Cious, warm and fully equipped. Staff were helpful. Nothing
• Florentina (5/5): -
• Clara (8/5): - L’emplacement Le manque d’hygiène dans la douche. Moisissure dans le bac de douche ainsi que les murs. Sommier du canapé lit casser
• Orie (5/5): -
• Jose María (9/5): Muy buena - Todo El personal que atendía el watssap
• Candida (10/5): Clean, very roomy, beds are very comfortable, execellent location in the heart of Lisbon. - Clean, very roomy, beds are very comfortable, execellent location in the heart of Lisbon. no complaints, all good
• Periotti (4/5): - Le point positif de ce logement est clairement l’emplacement! En effet, il est très bien situé, dans le centre de Lisbonne, avec magasins et transports en commun à proximité. Aucun contact par mail avec l’hôte. J’ai d’ailleurs envoyé un mail avec plusieurs questions mais personne ne m’a jamais répondu. Une odeur d’égouts à l’intérieur de l’appartement était vraiment insupportable! Les salles de bain étaient très très sales, présentant de la pourriture au sol des douches! Nous étions 4 et nous avons été acheter des tongs pour se laver tellement c’était insalubre! Nous n’avons d’ailleurs utiliser qu’une seule salle de bain tellement la deuxième était dans un état pitoyable!!!!! Beaucoup d’humidité également dans les salles de bain! Concernant la cuisine, il y a un réel manque de matériel dans la cuisine, d’ustensiles! Je ne recommande pas ce logement vu son état d’insalubrité, malgré qu’il soit bien situé!
• Nikol (3/5): Un poco desepcionados - Un piso grande, No había internet, nos encontramos con las señoras de limpieza q llegaron a las a 16:00 a empezar a limpiar tuvimos q esperar hora y media, la TV no funcionó en toda nuestra estancia, tuvimos q pagar internet de nuestra compañía, muchas luces no funcionaron, la ducha estropeada y había moo.
• Malgorzata (7/5): Był ok - Lokalizacja i wielkim plusem jest wielkość obiektu oraz 2 lazienki Brak internetu i tv
• francesco Antonio (5/5): -
• Tilman (10/5): Der Aufenthalt war sehr angenehm. Wir haben extrem kurzfristig ( nur 4h ) vor Check-In gebucht, dennoch war alles sehr u - Vorallem die Lage! -
• Sauha (6/5): Spacieux mais mauvaise odeur - Appartement spacieux Présence de lave linge et d'un kit d'éponge et liquide vaisselle a usage unique Internet non fonctionnel Odeurs dans les salles de bains insupportable malgré les VMC allumées. Et présence de moisissures sur le sol de la douche. Vaiselle en nombre insuffisant Je n'ai pas apprécié que quelqu'un soit venue, en fin de matinée, à l'appartement faire un diagnostic sur la porte de la douche, sans que le propriétaire ne nous ait averti. Celui-ci serait probablement rentré si nous n'étions pas présents dans l'appartement à ce moment là
• Paola (7/5): Buono se ci si accontenta - L’app è in pieno centro, ristrutturato di recente e spazioso Cucina sfornitissima, sarà pur vero che molti non la usano ma se la si vuole utilizzare non c’erano nemmeno piatti sufficienti x 5 persone, wi fi mai andato, 1 sacco x la spazzatura e molte altre piccole cose che sarebbero da migliorare.
• Trevor (8/5): - Plenty of space for family of 6, location great, close to everything including public transit
• Ana Lucia (8/5): -
• David (2/5): Avoid. - The only good thing is the location. This was by far the worst booking I’ve ever made. The listing was completely misleading, the photos and description did not reflect the reality of the property at all. On arrival, we were hit with an overwhelming stench that made it genuinely unpleasant to be inside. The bathroom was a health hazard, with mould clearly visible on the walls and floor of the shower (far worse than in photos). Stains were scattered throughout the accommodation, and the cutlery and crockery were visibly unclean. It was clear the place hadn’t been properly cleaned or maintained in some time. To make matters worse, the staff were obstructive and unhelpful when we raised our concerns. We had to escalate the matter to Booking.com, and while we eventually secured a refund, the process was arduous and chewed into our holiday time. Yes, the location is convenient, but trust me, this is not where you want to spend your visit to beautiful Lisbon. Avoid at all costs.
• Dominic (6/5): - Location is excellent. Spacious airy that gets decent amount of shade, so good when it gets hot. Property for 4 people. Got most things you might want on a holiday. A bit in need of some tlc, especially the plumbing and electrical sockets. Downsides, steep narrow staircase to second floor may not suit some, especially with heavy suitcases. Check-in process is a mess. Very poor comms before I flew out. no response to messages. Only sent instruction after I had landed. Nice people at the agency, but there is a key safe, so why have to go to the office which isn't close by. The address for the office is not the one advertised. No excuse when they moved a year ago. Given I was travelling with my disabled son, could have done without the hassle of going to the wrong place to find no office. Easy t get something like that sorted. Would I use again, probably not.
• Marcelo (9/5): Superb - theres is a bad smell in the appartment
• Liza (8/5): Very good - Great location and it was very spacious for our group, beds were comfortable and it was a pretty apartment One of the showers had mold
• Sally (6/5): Comfortable and spacious, good location. - Comfortable beds, clean and spacious living area. Quiet. WiFi was easy to access and reliable. Communication. It was very stressful to get the access codes as the links to pay the City tax weren't sent early enough and didn't work until we were almost at the property. The owners were slow to respond and didn't always answer the phone. The kettle tripped the fuse and couldn't be used. Table lamp didn't work, one toilet smelt of poor drainage but there was an extractor fan which helped. It was accessed up two flights of stairs through a shop which could be challenging and wasn’t immediately obvious to find.
• Josan (9/5): Superb -
• Jakub_h. (9/5): Superb - Great location, great size of the appartment. Ideal for families. Would expect a bit better equipped kitchen.
• Joanne (5/5): Passable - The location of the property was excellent The size of the apartment was good. It had two bathrooms. The bed was comfortable. It was advertised as deluxe. Especially due to the description and the price we had to pay we expected to have a little more from the apartment.It is supposed to cater for up to 6 people. However, there were only three cups in the apartment. There were only 4 of us in our party but we had to take it in turns for tea! No wine glasses. No teaspoons. No toaster. There was a kettle, but every time, we switched it on the electric tripped. We had to boil water for tea using a saucepan. I had to tighten the handle before using it as it was loose. The outside door knob kept coming off in hand! When we arrived there was a terrible smell in the whole place. We discovered over the week that it was from the plumbing in the smaller bathroom. We had to keep the door closed to that bathroom the whole time. There was one wafer thin pillow. 4 pillows in total for the whole apartment. No spare pillows if anyone needed more than a wafer! The main light in the one bedroom flashed constantly when switched on. Obviously due to a faukt! The only mirrors in the whole apartment were in the bathrooms. Meaning anyonecekse couldn't finish off getting ready when both bathrooms were in use!The living room sofa and chairs were extremely worn and were stained! Beware if anyone in your party are elderly or not used to stairs. There are many to climb to get to the apartment. The stairs are also wooden, and it's very difficult to see where the ends of the steps are due to the colouring of the wood and the poor lighting in the stair well. It has been two weeks since we returned home. I am still waiting for my €250 deposit from Homing, who manage the bookings . This is despite ringing them numerous times! Incidently, when I rang Homing in their so called 24 hour helpline to report the electric issue. Nobody answered my call, or rang me back! It was lucky I was able to locate the trip switch myself!
• Bruna (9/5): Superb -
• Paul (10/5): - Proche de tout parfait pour tous faire a pieds
• Miloš (9/5): Superb -
• Emily (8/5): Great stay! - Excellent location, very central, and lots of transport options for getting around. Also a very spacious apartment, with very comfortable beds and facilities. Couldn't get the heating to work some nights. However i didn't bother to contact customer services to ask for help as it wasn't badly needed. I'm sure if I got in touch they would have helped as the customer service was good.
• Anonymous (8/5): Good - Location No detergent to wash the dishes or tea towels to dry them or washing powder to wash clothes. Travellers don’t carry these types of things with them. And not enough toilet paper
• Lini (8/5): Cosy flat in the city centre, recommended - The flat is super cosy, clean, with all comfort. There were towels for everybody and also sheet and pillows for the sofa bed. The location is in the centre with all public transport close. Since the biginning of our stay they told us the door key, down floor door, has problem with the mechamism but I didn't think that much! I think it is better to replace it because it is very difficult to go inside. We have been lucky lot of times just because somebody left open the door. The single bathroom has a little bit problem with the shower drain, it is very slow. Last thing is about the communication between the staff: I was sleeping alone in the flat and the handyman come inside to check the lamp without knowing I was there.
• Anna (5/5): Good location but bad customer service - Location is good Bad service from the representatives, they called from Portugal to Canada to re-check when I am coming day before , took all the money in time but no one warned in advance that the apartment will not be ready at 3 pm to check in, nobody answered the phone and messages from 11 am( my arrival time) - only after 3 pm when I and my family seated on the ground near the entrance and at 3:30 pm one representative came with the key and 6 people staff to clean the apartment. So we went to the apartment with total 7 people, waited 40 minutes more with all this people in the apartment and than they gone to bring towels and linens and we waited 40 minutes more… the representative in the apartment didn’t speak English and the representative that finally answered said: sorry , we are not a hotel and enjoy your stay.
• Francisco (10/5): It was a very good stay we enjoyed living there - Very easy to find nice location If you keep the washing liquid some tea,coffee n mainly the bath soap they are very small thanks
• ISABEL (2/5): - Fue muy desagradable porque a nuestra llegada en pleno mes de Julio en la web decia que tenia aire acondicionado y solamente tenia un aire en e salon, ninguna de las habitaciones tenia aire y ni tampoco ventilador, en ningun momento intentaron ayudarnos y sino convenia pues ellos no podian hacer nada, a estas alturas aun no han devuelto el dinero como corresponde. De hecho la reserva decia que llevaba un cargo inicial y cobraron el mont completo. fue muy desagradable porque era un viaje planificado y pagado con mucha anterioridad tuvismos que reservar en un hotel de ultimo momento que nos costo el doble de lo pagado. tienen informacion enganosa y fue algo que verifique con tiempo porque se que en espana y portugal en esa fecha los calores que hay.
• Anonymous (8/5): Very good -
• Rosalinda (10/5): Exceptional - great location, comfortable beds and spacious living area key pickup was at a separate location
• Intermediador (10/5): Exceptional -
• Janice (10/5): Exceptional -
• Linde (8/5): Very good - Great appartment with really central location. We were with 2 couples and to have to separate bedrooms and bathrooms was the best. For possible 3 bed a good separate area in the living room. Please be aware that you need to collect the keys somewhere else. Not enough plates, cups and cutlery.
• Tore (9/5): Nice spacious apartment close to metro, restaurants, sights and shopping. - Nice spacious apartment close to metro, restaurants, sights and shopping. The Dois arcos restaurant downstairs offers a good traditionel (and low cost) meal. cleaning, kitchen utencils (eg. not enough cutlery) and the apartment could do with a paint job.
• Michael (1/5): Bad - The place was full of mold and smelled horrible. We also found a cockroach. Disgusting. The showers and bathrooms full of mold on the walls. I would definitely not recommend to anyone this apartment.
• Jeffrey (6/5): Ok - The appartement itself was nice however the conditions were very strange, asking us to take out the garbage, picking up the key 4km away from the actual appartement could cause problems without a car etc. As well, one of the two showers was broken which was a huge headache for us. Other than that great location.
• Ann Charlotte (10/5): Modern apartment with minor obstacles - Fantastisk beliggenhed lige midt i Baixa-distriktet - 1 min fra gågade, restauranter, indkøb osv. Lejligheden er moderne og smagfuldt indrettet med gode senge, dyner (dobbeltdyner!) og pænt inventar. Godt wifi. Der mangler dog i høj grad udstyr. Kun 1 vinglas, ingen proptrækker, 3 t-skeer, 3 krus osv. Vi var der i 4 dage (3 personer) og der var kun 2 opvasketabs - og eftersom der er så lidt af alting (glas, bestik osv.) kørte opvaskemaskinen hele tiden hvorfor vi måtte købe opvasketabs og toiletpapir. Lejligheden bærer præg af byggesjusk på badeværelserne, hvor afløbene ikke kan trække det vand der skal ud. Man kan kun tage ultrakort brusebad da vandet ellers flyder ud over hele gulvet. Udover lejen skulle vi betale EUR 38 i rengøringsgebyr, 24 i tax og 30 for late check-in (efter kl. 20)
• Robert (8/5): Great apartment - poor service - Apartment was fantastic - very spacious, clean and well laid out. Note there is no lift and quite steep stairs to the second floor. Great location close to old town and some lovely areas to walk. Only downside was our contact with Homing- no communication from them whatsoever so when we arrived we had to call them to ask about the keys, we were told no one would be able to bring our keys for 2 hours, leaving us in the centre of Lisbon with a 1 year old child and 4 suitcases and nowhere to go. We had to get a taxi to their office across town to collect the keys and head back to the apartment. The man in the office acted like it was a huge inconvenience for him! Then he told us there was no travel cot in the apartment, he could get someone to bring it the next day, “if we really needed it as the sofa bed should suffice”. I told him a 1 year old cannot sleep on a sofa bed and we needed the travel cot that day, he rolled his eyes and reluctantly agreed to get one delivered.

Photos