Chinar Health Hotel Naftalan
Location: Shirvan Avenue 12, Naftalan, az
Star Rating: 5 Stars
Property Type: Hotels
About this Property
Luxurious Spa Center and Fine Dining Options
Chinar Hotel & Spa in Naftalan Resort boasts a serene setting amidst a pine and platan forest. Indulge in a rejuvenating experience at the spa center and savor delectable dishes at Saphire Restaurant offering Azerbaijan and European cuisine.
Wellness and Leisure Facilities
Unwind in the indoor swimming pool, sauna, or Turkish steam bath after a workout session in the gym. The hotel also offers medical and cosmetic treatments, including naftalan procedures and massage services for a truly relaxing stay.
Convenient Amenities and Entertainment
Enjoy complimentary Wi-Fi, private parking, and modern in-room facilities like a flat-screen TV and minibar. With multiple dining options, including Firuza Lobby Bar and Vitamin Bar, and the vibrant Paradiso Night Club, entertainment is just a step away.
Book now for an unforgettable stay at Chinar Hotel & Spa!
Important Information
Please note that for bookings of 7 or more nights treatment is included in the rate.
Guests are required to pay 2 AZN for medical insurance per person per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 12:00 PM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Ironing service
- Sauna
- Massage services
- Table tennis
- Hammam
- Non-smoking throughout
- Board games/puzzles
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- Heated pool
- Evening entertainment
- Baby safety gates
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Spa/wellness center services
- Steam room
- Beauty Services
- Badminton equipment
- Auditory guidance
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Aerobics
- Shopping on site
- Front desk (limited hours)
- Billiards or pool table
- Free wired internet
- Access to nearby indoor pool
- Playground on site
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Free pool cabanas
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Bicycle-friendly property
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Deluxe Double Room
1 King Bed
409-sq-foot room with garden views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, laptop workspace, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Max Occupancy: 3 (3 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Wardrobe or closet
- Wheelchair accessible
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Smoking and Non-Smoking
- Bedsheets provided
- Laptop-friendly workspace
-
Standard Double Room
1 King Bed
205-sq-foot room with garden views
Layout - Living room, dining area, and sitting area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - Deep soaking bathtub, bathrobes, and slippers
Practical - Safe, laptop workspace, and wardrobe or closet; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Presidential Room
1 King Bed, 1 Twin Bed and 1 King Sofa Bed
1938-sq-foot room with garden views
Layout - 2 bedrooms, living room, and dining area
Internet - Free WiFi
Entertainment - LCD television with satellite channels
Food & Drink - 24-hour room service and minibar (fees may apply)
Sleep - Bed sheets
Bathroom - 2 bathrooms, bathtub or shower (deep soaking bathtub available in some rooms)
Practical - Safe, laptop workspace, and wardrobe or closet; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Max Occupancy: 6 (6 Adults)
- Minibar
- Safety deposit box
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Slippers
- Satellite channels
- Wardrobe or closet
- Daily housekeeping
- Room service (24 hours)
- Separate sitting area
- Separate dining area
- Free WiFi
- Deep soaking bathtub
- Separate living room
- No rollaway/extra beds
- No cribs (infant beds)
- Free cribs/infant beds
- Bedsheets provided
- Laptop-friendly workspace
-
Deluxe Twin Room
This air-conditioned room comes with a flat-screen TV, a mini-bar and a kettle. It features extra space and better furniture.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Standard Twin Room
This air-conditioned room comes with a flat-screen TV, a mini-bar and a kettle. The room comes with 2 single beds that can be pushed together.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Executive Suite
This air-conditioned suite comes with a flat-screen TV, a mini-bar and a kettle. It features an elegant living room and a spa bath.
Max Occupancy: 4 (4 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Premium Two Bedroom Suite
This air-conditioned suite comes with a flat-screen TV, a mini-bar and a kettle. It features an elegant living room and a spa bath. It offers extra space and better furniture.
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Presidential Suite
This air-conditioned suite comes with a flat-screen TV, a mini-bar and a kettle. It features 2 bedrooms, 2 living rooms, a spa bath and a balcony.
Max Occupancy: 6 (6 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Additional toilet
- Sofa
- Hardwood or parquet floors
- Alarm clock
- Dining area
- Electric kettle
- Wardrobe or closet
- Bidet
- Additional bathroom
- Coffee machine
- Linen
- Dining table
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Sofa bed
- Emergency cord in bathroom
- Bottle of water
- Fruits
- Chocolate or cookies
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Standard King Room
This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
-
Deluxe King Room
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a wardrobe as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (3 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Toilet
- Private bathroom
- Heating
- Slippers
- Satellite channels
- Hardwood or parquet floors
- Alarm clock
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Carbon monoxide detector
Guest Reviews
- Rafi (6/5): -
- Салават (9/5): - Очень красивая ухоженная территория, много зелени. Вкусная и полезная еда. Процедуры тоже хорошие, но многие из них платные. За семь ночей пребывания входят анализы, консультация врачей, 5 нафталановых ванн, 1 иодобромная ванна и по 3 физиопроцедур. Хороший хаммам и бассейн. И массажистка понравилась Эльнара ханым, от души выполняет свою работу. Утром было много очереди на анализы и к врачам, почти сидели до обеда. Некоторые люди пробивались без очереди. Думаю можно как то придумать талоны, чтобы люди не толпились и вызывали бы по номеркам.
- Кабулов (8/5): -
- Sami1969 (9/5): -
- Rafi (6/5): -
- aigul (10/5): Желаю процветания дружному коллективу отеля! - Чистота и порядок в отеле, обученный, вежливый персонал. Отличный ресторан
- kzk_marat (10/5): Отличный отдых и лечение - На отдых отправил маму с ее друзьями. Все было на высоте. Номер большой и тихий. Все соответствует описанию. Мама на 2 недели ездила, в сумму входит все процедуры как описано. Процедуры очень понравились маме. Мама отдохнула и освежела. Территория тоже большая и прогуляться можно. минусов нет, все отлично!
- Ahmet (10/5): Tek kelimeyle mükkemmel bir konaklamaydı. - Personelin ilgisi, tesisin temizliği, sessizliği, odamın rahatlığı, internet erişimi, çevre güzelliği, yemeklerin lezzeti ve temizliği. Kısaca, her şey mükemmeldi. Herkese öneririm.
- Yusupov (10/5): It should be all inclusive and must be everything free - We have stayed 7 days with my family and everything is great. Mostly foods and services of staff medical checks are free but mostly procedures are costly, there only few procedures for free
- Botir (7/5): Хорошее лечение, но сервис требует улучшения. - Хорошая лечебная база, удобное расположение и в целом чистые номера. Слабый уровень сервиса и организации: медленный check-in, проблемы с оплатой, очереди на процедуры, неудобная система оплаты, слабый контроль в SPA, старый трансфер и отсутствие банкомата.
- GALYMZHAN (9/5): - В санатории Chinar Hotel & SPA Naftalan нам в целом всё понравилось. Особенно хотелось бы отметить трёхразовое питание — очень вкусно. Отличная рыба, вкусные грибные супы. Также благодарим терапевта Dr. Tural — он очень помог и дал полезные рекомендации. В остальном всё было хорошо, спасибо за отдых. В номере было чисто и уютно. Однако сам номер показался немного тесным и компактным. Также при заселении нам предоставили раздельные кровати, несмотря на то что бронирование было оформлено для пары. При обращении на ресепшн нам сообщили, что изменить это невозможно.
- Carçiyeva (10/5): -
- Ismayil (9/5): -
- Nurlan (10/5): -
- Aleksei (10/5): -
- Aleksei (8/5): -
- Sevda (9/5): - Программа для праздника слабая, в других отелях дневная программа была, гостям устроили фестиваль, раздавали угощения. А тут только вечером программа была. Я думаю можно за эти деньги сделать 3 дневную праздничную программу более насыщенной. А так всё было хорошо, еда вкусная, комнаты хорошие
- Erkin (6/5): -
- Zakir (8/5): -
- Maral (3/5): Нет уважения к личным границам - Мне крайне не понравилось отношение специалистов по нафталановой ванне. Я неоднократно просила, чтобы в душе могла помыться самостоятельно, но меня игнорировали и настаивали на своём. Более того, в душе специалист позволила себе шлепнуть меня по бедру, что считаю грубым нарушением личных границ. Что за приставания? Я стою голая и по 3–4 раза повторяю, что в душе хочу помыться сама. Это полное неуважение к личным границам человека. Я чувствовала себя крайне некомфортно и униженно. Также из-за задержки специалиста я дольше задержалась в нафталановой ванне, и у меня началась аритмия. Работа администраторов оставила негативное впечатление. Три дня просила заменить номер из-за протекающего холодильника и духоты, но вопрос не решался. Сотрудники спорили, не передавали информацию друг другу и отвечали без интереса к проблеме. Полное отсутствие клиентоориентированности. Только на третий день поменяли номер, хотя свободных номеров очень много. Некоторые администраторы просто игнорируют твои вопросы и не хотят отвечать. Консультация терапевта тоже разочаровала. На жалобу об аритмии я получила ответ, что «это нормально». Терапевт вечно уставшая и безразличная. Я вообще не понимаю, ради такого сервиса ехали в Chinar Hotel? После такого отношения возвращаться не планирую.
- Nadezhda (10/5): -
- Nadezhda (10/5): - Большой комплекс, вкусная еда, красивая территория
- Martin (9/5): -
- Gulbanu (9/5): - Персонал очень вежливый и доброжелательный везде: на ресепшн, в поликлинике, на процедурах, в ресторане! В начале чуть непонятен процесс назначения процедур когда у тебя на руках нет бумаги (в кабинете у терапевта), попозже поняли как система работает.
- Aydın (10/5): -
- Мария (8/5): Твердая 4 . - Просторный номер , все близко , вежливый персонал , вкусная еда , есть где посидеть перед процедурами В вскр нет никаких процедур , можно было хоть ванну какую то оставить
- Ekaterina (10/5): - Были всего одну ночь - порадовал очень приветливый персонал!!!
- Askar (8/5): -
- Katira (10/5): I definetely want to come again, this time for two weeks, as one week is a little bit not enough. - The purpose of coming was to have a treatment, and that was exceptional. Staff is very helpful. Standard room is small.
- Timur (7/5): -
- N.F. (8/5): -
- Mehman (7/5): Yaxşı ıdı , temiz sakıt istirahet ucun gozel yerdi , ancaq qıdalanma 4 ulduz olmagına baxmayaraq 3 ulduz olan dıger (adı - Temizdi, guler uz ve yardım severdi butun işçiler , canlı musiqi super idi, masajcılar ela idi. İsti yemek çeşidi az idi ,sinema baglı idi , eylence şeraiti az idi
- Allahquliyev (10/5): -
- Nargiz (9/5): -
- Dilshodbek (8/5): -
- avi (10/5): - all the best not
- Sanatjan (9/5): - Nature, fresh air, food 3 times. Treating facilities are good and has new technologies also. Naftalan bath but I got cough and fever so could not continue the bath. I liked super inductive magnet therapy. It was very helpful for my back pain. Staff is very polite and helpful. Cleaning service is excellent, regularly cleaning every day. The place is very far from Baku and far from big cities. Ganja is the nearest big city which is around 40 minutes drive away. No money exchange is available there. I might be wrong but in my opinion their blankets are not air breathing. When you cover yourself you will wake up sweating, but when you do not you will feel cold. They should think about the blankets. Inside naftalan bath cabin must be curtain to prevent exposure of the person who is naked. Yes it is true there is patien - staff relationship and all in one gender but anyway should be personal distance. Other than these issues everything is perfect.
- Bağırov (9/5): -
- IVAN (10/5): - Отличный и внимательный персонал. Отдыхаем и лечимся здесь не первый раз, и всегда уезжаем "как новенькие". В последнее время персонал "омолаживается" и как следствие новое поколение хуже знает русский язык. Однако всегда можно решить оперативно любой возникающий вопрос. Большое спасибо за "возвращенное" здоровье.
- JEVGENI (10/5): Нечего комментировать. Молодцы и организаторы и медработники и персонал. Спасибо большое !!! - Завтраки великолепные В Европе такого не было. Все полезное и кашки и зелень и чай. Много разных добавок к чаю. Обеды и ужины ,как и положено в санатории - шеф повар все время контролирует наличие блюд. Незаметно добавил в весе, но глаза хотели, чтобы желудок попробовал. :)) многовато работы у ресепшн при прохождении процедур. Хотелось бы брать услугу сразу пакетом, чтобы не стоять в очереди перед прохождением платной процедуры, кроме капельниц конечно. Но претензий нет никакой. Работники на ресепшинах работают быстро.
- Nicole (7/5): -
- Bakyt (8/5): -
- Dadajonov (10/5): - Здраствуйте!!! Нам очень нравится санатория Чинар я с мужем уже второе раз приехали на 12 ночей и нам все нравится персоналы Все хорошый 3 раза кормят вкусноми блюдами личения ванна нафталановый лечимся нам очень помогает врач Турал нас лечит очень хорошый врач Амил очень опытно ставит капельницы Мы блогадарны за все спасибо всем роботающим здесь приежаети не пожилейти личитесь здесь многие родныйи наши знакомый тожа приежают Чинар Нам Все понравилось
- EMIN (8/5): - Check in at 15.40
- IVAN (10/5): -
- ZMN (10/5): -
- Hatamov (9/5): -
- Madina (10/5): - Еда разнообразная, вкусная. Номера чистые, уютные. Персонал вежливый и компетентный. Отличный отель, вернемся сюда в следующем году. Все было отлично, пока в последние 2 дня мы не пошли на мануальную терапию. Не советую. Сначала чувствуешь себя шикарно, а через пару дней боли адские, у меня по приезду было очень сильное давление и подвывих ключицы
- KAMALA (9/5): -
- Aleksei (8/5): -
- Nurida (10/5): -
- Dairova (10/5): Советую - Чудесное место, с самым мощным лечением суставных болезни. Заботливый персонал,чистота и порядок.
- Elman (10/5): -
- Katja (9/5): -
- Ульвия (10/5): Впечатления самые прекрасные,и отдохнули и полечились и повеселись!) - Прекрасный санаторий,отличное лечение,всё красиво,вкуснейшая еда,по вечерам всегда весело,одним словом скучно и неинтересно не будет,спасибо большое,обязательно ещё раз приедем!!
- Tariyel (10/5): -
- Nergiz (3/5): - The hotel was comfortable but service was poor The hotel was comfortable but service was poor
- Alima (6/5): - Все Все
- Nergiz (3/5): - Çox gözəl tikilib, içərisi və həyəti çox geniş və konforludur. Ödənişə uyğun deyil, oteldə xəstəlik (rotavirus) yayılıb buna rəğmən tibb bacısı yardım göstərmək istəmir.Turistlər meyvə və şirniyyatı istədiyi qədər daşıyır, mən bir stəkan çayla bir qaşıq mürəbbə istədim dedilər pulunu ödə(( ödədim əlbəttə Tofiq b. olmalıdır restoranda dəqiq adını xatırlamıram 5 manat 10 manat kim versə onun köləsi olmağa hazırdır. Otaq çooox balacadır.
- Suleyman (9/5): - Treatment The front of the hotel was full of cars. In the past, cars were only parked in the parking lot. It would be good if they paid attention to this.
- Nurlana (9/5): -
- Giulia (10/5): - Amazing stay! The Naftalan bath was truly a unique and unforgettable experience. What impressed me the most was the staff – everyone went above and beyond to help us, even though we didn’t speak the same language. Their kindness and effort made us feel incredibly welcome. A top experience from start to finish! Highly recommended.
- Abdulkhakimov (10/5): - Нафталановые ваны Нет культурных развлечений, концертов и тд
- Ahmed (8/5): Wonderful place except for the two negative points above. - The place is clean with friendly people. They have: 1) A little shop selling different things like soap, slippers, candy, etc. 2) Restaurant 3) Pharmacy 4) Barber 5) A place for traditional board games 6) Garden in front and all around the building with trees, grass and large size statues of people and camels 7) In addition to their clinics, doctors and treatment areas. 1) They don’t have A/C. Only hot air is available. So don’t go there in Summertime. 2) This one is the reason why I had to leave the country the second day. Some workers at crude oil treatment area demanded 200 manat as a tip! Also some cleaners asked for some money.
- Susanna (7/5): Good -
- Rustemli (3/5): The facility seems more suited for elderly guests. I wouldn’t recommend it for young families, as there’s nothing availa - The staff was very friendly and helpful throughout our stay, which we truly appreciated. The food was very poor — lacking in taste, variety, and quality, which is unacceptable for an open buffet at a 5-star hotel. There were not enough meal options available. Additionally, the facility is not a good choice for families with children, as there are no amenities or activities to accommodate them.
- Jafarov (10/5): Exceptional -
- Avi (9/5): We really enjoyed it and plan to come back again - food and service Don't offer good enough medical procedures, it's unclear why some of them are paid and can't be replaced with free ones
- Umit (10/5): Exceptional -
- Sevda (9/5): Superb -
- Bakhrom (10/5): Exceptional -
- Trillobit (9/5): Soviet sanatorium with ideal renovation - Stayed for 7 nights in a double room suite. It was really spacious and with a good bed. All suits are top floor, very quiet. Relaxing atmosfere, nice meals with a lot of greens and fruits. Small park around the place, but you can walk around and to the city itself. Rare english speaking though, you better know Russian or Azerbaijanian. Focus of this place is in naftalan bathes and medical treatment overall. We visited Chinar during local holidays and the place was a little bit overcrowded, but personnel did their best to manage it.
- Ramis (10/5): - Very good customer service very good food very good people. I will be back again.
- Jason (2/5): A poor hotel stuck in the past with so many better alternatives nearby - Sadly, Chinar Hotel was a huge disappointment and far poorer than any of the other hotels we stayed in Azerbaijan. Despite our high hopes (and positive reviews we read beforehand), there were several major problems with our stay here. Standard Room Size: Incredibly small and felt cramped. We like to do a few yoga stretches when we travel, and there wasn't even room to lay down a single yoga mat in the room. Pool/Hamam/Sauna Opening Hours: While the leisure facility is impressive and looks newly built, the opening hours are very strange. Nothing is open at all until 1pm, at which time one hour is available for men/mixed (right in the middle of the lunch service) before a women-only 3 hour block from 2-5pm. The facility is then mixed again from 5pm until 9pm (although during this time presuambly you'll want to eat dinner at some point). This was already limiting enough, but the worst part during our two-day stay is that the pool was entirely closed all day Monday (apparently for cleaning, we were told - though why this coudln't be done during the mornings each day was unclear). So, from a 4pm check-in on Sunday to an 11am check out on Tuesday, we were able to use the facility for one brief session on Sunday afternoon before dinner. Food Quality: While the food is not bad and the cold appetitisers are perhaps the highlight, many buffet items kept reappearing each mealtime and if you have any special dietary needs or preferences (such as hot main courses without meat, dishes avoiding gluten or sugar-free desserts) then options are extremely limited. Bureaucracy: The hotel advertsies itself as a medical/wellness hotel, but in fact has the system and mentality of an old Soviet sanatorium. ALmost everything could have been improved. From customer service to pool openign hours, food quality to bureaucracy of booking medical procedures, the place was disappointing from start to finish.
- Sultan (8/5): Very good -
- Shailesh (4/5): Disappointing - The clinic reception & staff for Naftalan oil bath was excellent. It was the main reason for us to book the stay. The rooms are old, unclean. The staff is non responsive & lacks customer service. The stay was much expensive for the service & facilities. They prioritise native & Russian speakers & lacks English speaking staff. Swimming area is not clean & pleasant. Room service was disappointing.
- Ramis (10/5): The workers and medical staff who worked in this spa sanatorium, I must say that they responded very well to all the que - Very wonderful spa resort for rest and treatment. We really liked it, very tasty food is excellent. The service was all at a high level, I am very pleased and therefore decided to visit this spa resort again. I definitely recommend everyone to visit this spa resort and have a good rest. Very wonderful spa resort for rest and treatment. We really liked it, very tasty food is excellent. The service was all at a high level, I am very pleased and therefore decided to visit this spa resort again. I definitely recommend everyone to visit this spa resort and have a good rest.
- Tamara (4/5): Hijabi ladies - be aware that there might be men during woman’s hours at the pool - First off, the chefs needs a raise. The food was delicious! And servers were excellent. I absolutely loved the buffet experience. I also enjoyed the massage, I did Bali Massage. Wati was really good. The housekeepers were also really nice and provided great room cleaning service. The resort itself is very clean. The woman’s hours at the pool were not respected. At least twice I saw men, the staff members and once a guest who was a husband of a female guest. This is unacceptable and I would not recommend hijabi women to come to this resort. Secondly, there were times where I had to ask the reception for help 3 times until they finally listen. For instance, I left a bag with laundry in my room and called for someone to pick it up. I had to do it 3 times until someone came.
- Julia (8/5): Very good -
- Yeonhee (4/5): Disappointing - Nothing The room and the building did not smell good. Also, the hotel is not designed for kids.
- Jordan (5/5): Passable -
- Bruno (1/5): don’t stay here if it is warm unless you have confirmation that the aircon is working - everything was good except the hotel did not have any functioning air conditioning even though it was very hot. Rooms were at 27 degrees all night. I complained but was told that there were no rooms with working aircon. no working aircon despite hot temperatures meaning almost impossible to get any sleep.
- Adel (8/5): amazing - great location
- Yigit (8/5): good for people who is looking for sanatorium treatment. there are condition for family with small kids like cinema,play - staff was very kind and helpful and highly responsive it is more like sanatorium. it is too crowded during national holiday. however the management was open to feedback and told they were in process of organizing it
- Wefadar (4/5): Disappointing - Eeten is lekker Kamer klijn bad
- Dmitriy (9/5): Superb -
- Anar (4/5): Strange billing system - Overall it was nice facility, clean room and bathroom. Didn’t have chance to try pool and spa area. Only disappointment was about billing system; I was given a hotel receipt in local currency which was less than I paid via this platform. This aspect is important for me as I was in a business trip and claim reimbursement.
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