Vista Encantada Hotel & Spa

Location: km 22.5 Carretera, Villa Canales, GT

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Policies

Check-in: 02:00 PM - 10:00 PM

Check-out: 11:00 AM

Amenities & Facilities

• Free breakfast
• Proposal/romance packages available
• No single-use plastic straws
• No single-use plastic stirrers
• No single-use plastic water bottles
• Guest education on local ecosystems and culture
• Free WiFi
• Terrace
• Garden
• Luggage storage
• Designated smoking area
• Concierge service
• Wheelchair accessible
• Conference space
• Free breakfast
• Front desk (limited hours)
• Tours/ticket assistance
• Free self parking
• Airport transportation - pickup (surcharge)
• Free breakfast (local cuisine)
• Water dispenser
• Housekeeping on request
• Couples/private dining
• Proposal/romance packages available
• Change of towels (on request)
• Change of bed sheets (on request)
• Upper floors accessible by stairs only
• Organic food
• Guest education on local ecosystems and culture
• Locally-sourced food on site (80% or more)
• At least 80% of all lighting comes from LEDs
• Comprehensive food waste policy
• Bulk dispenser for toiletries
• No single-use plastic stirrers
• No single-use plastic straws
• No single-use plastic water bottles
• Reusable cups only
• Reusable tableware only

Rooms Available

• Panoramic Quadruple Room, 2 Double Beds, City View

  2 Double Beds

  215-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 4 (4 Adults)

  • Shower
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Room, 1 Double Bed

  1 Double Bed

  205 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Double Room, 1 Queen Bed

  1 Queen Bed

  258-sq-foot room with city views

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided
  • Change of towels (on request)
  • Change of bed sheets (on request)

• Basic Room

  1 Double Bed

  194 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with cable channels

  Food & Drink - Free bottled water

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower, free toiletries, and towels

  Practical - Desk, iron/ironing board (on request), and wardrobe or closet

  Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping

  Accessibility - Wheelchair accessible

  Need to Know - Housekeeping on request

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Desk
  • Private bathroom
  • Wardrobe or closet
  • Bottle of water
  • Wheelchair accessible
  • Daily housekeeping
  • Free WiFi
  • Portable fan
  • Bedsheets provided
  • Change of towels (on request)
  • Change of bed sheets (on request)

Guest Reviews

• Othon (7/5): -
• Jose (10/5): Muy agradable - bien ubicado, lugar muy tranquilo, alejado del centro de la ciudad, pero accesible al centro de guatemala (30 minutos en auto), si vas a la iglesia Casa de Dios es la mejor opción. En las noches algo de ruido por los vehiculos que pasan por detrás del hotel.
• Hazel (3/5): - Desayuno mal .. y la verdad muy mal servicio Servicio mal .. ruido muchísimo .. toalla mal condición y apestaban a húmedo
• PATRICIA (10/5): -
• Jedver (8/5): -
• Patrick (6/5): Muy bonito, muy limpio pero elmruido.no.deja dormir - El personal es muy amable y servicial. Se mantiene muy limpio y la vista es maravillosa. El hotel está a un lado de una calle con una pendiente enorme y se escucha muy fuerte el ruido de los autos, motos durante la noche pero sobre todo a las 5am. Me fue imposible dormir. También se escucha cualquier ruido en los pasillos. Así que no fue una buena experiencia.
• octavio (2/5): Check out 1 day early. Didn't even asked for a refund. - No restaurant in the facility. Internet in my room didn't work, sofa was ripped, window didn't close, light and vent in bathroom loud and poorly installed. They are still building or remodeling. Not prepared to take guess. The facility is inside a residential neighbor. Traffic noise starts early.
• Frakn ANIBAL (8/5): satifatorio - muy bueno todo bien
• Benjamin (5/5): Cómodo - Las vistas hermosas y el desayuno delicioso No había papel higiénico la habitación y siendo para una pareja solo había 1 toalla
• Gregory (7/5): Nice views with friendly management - Views were great. It is still under construction. Some of the items used in the current construction are not the best quality.
• John (8/5): -
• Augusto (9/5): En términos generales, excelente. - La gente muy amable, el desayuno listo a la hora que dicen está listo y es bueno y suficiente. La vista de los volcanes no tiene precio, maravillosa. Las camas no son las mejores, pero cumplen. Regresaremos. Las camas quizás ya llevan algún tiempo sin renovarse, pero cumplen.
• Gerda (10/5): - The view is fantastic. Serene and quiet and beautiful. The room was also lovely. A great place to relax and enjoy the volcanoes. Maybe the shower. But no big deal.
• Silvana (8/5): Nice views - The place was nice but the room was extremely humid at the point that the blankets felt wet. The staff was helpful and views where amazing🙏
• Ilka (9/5): Great little hotel close to Fraijanes! - The staff was outstanding. Jose was very attentive to all our needs and gave us recommendations about food delivery. All breakfasts were included and delicious and with multiple options for everyone in the family.The location was very private and the views were beautiful. No traffic noise!
• Mariela (9/5): I liked it - The views, breakfast, weather so cozy in the room. The staff People next door, make a lot of noise after 10pm. And at 6am they had the TV with a lot of volume. Can’t sleep very well 😣
• Martin (9/5): Quartier mit toller Aussicht - Der Ausblick ist ein Traum. Es war einmal ein etwas anderes Frühstück als sonst auf der Reise. Es wurde uns mit Louis Perez ein sehr guter Fahrer empfohlen. Es ist schon etwas weit draußen, und vom Flughafen sind wir viel im Stau gestanden. Das Abendessen war nicht die Wucht - war eigentlich ein traditionelles Frühstück, und Lokale gibt es in der Nähe nicht.
• Walter (10/5): - Excelentes espacios!, vista espectacular!
• Jessica (10/5): - La vue qu’offre l’hôtel sur le volcan était incroyable Le petit déjeuner était copieux Le personnel de l’hôtel était très gentil
• mejia (3/5): - La vista El chico que nos atendió fue grosero y nos discriminó
• Patricia (9/5): The most spectacular view! - They were not set up for full service meals during our visit. We ordered our dinner out with the assistance of one of the owners. Breakfast was somewhat limited, but freshly cooked and plenty of it. The view from the patio, restaurant, and deck is amazing! They even have a telescope for guests to use. A shout out to Oscar for his assistance and conversation. With the size of bed we reserved, it made the room a bit tight, but it worked.
• Carlos (10/5): Exceptional - The view was excellent
• Elder (8/5): Very good - The view There was no hot water
• John (10/5): Exceptional -
• John (10/5): Exceptional -
• Carolus (6/5): Don't stay here if you are a light sleeper. - Rooms were adequate. Breakfast was good. Great view. The noise, day and night: there is a street below the hotel, rooms are facing that street; in this street there is a steel grid that is loose; every time a car passes it makes a lot of noise. I woke up multiple times at night because of this. Plus I had a streetlamp right in front of my room, lots of light entering during the night.
• Janine (7/5): Great views but not easy to find and eat before you arrive - View of the volcanoes Staff welcoming and helpful offered coffee and biscuits Location wasn’t easy to find, in a gated residential area. Said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery Shower only had cold water
• Nikolai (10/5): A great place with a fantastic view and a warmhearted staff. - Fantastic location in a gated area. Very quiet and with wonderful views on the Agua, the Fuego and the Pacaya and the Atitlan vulcanoes. And of course, there is Oscar, who runs the hotel. Oscar is a wonderful and caring guy who prepared food for us and was very friendly and helpful. Nothing.
• Kathleen (8/5): Very good -
• DAVID (10/5): - Viaje sólo y me sentí bastante seguro y muy buen trato de los trabajadores en todo momento. Bonitas vistas.
• Richard (10/5): - Don't let Inconvenient, Limited Transportation and Limited Dining keep you away from this wonderful hotel. I've stayed here multiple times and will stay here again. I'm just being truthful when I say those things. The good side is it has an absolutely amazing view, super nice staff, great rooms, limited, but great food, and great value for the price.
• Hector (4/5): Not too good the price - The house is in good atea Is not quiet place one door of the porch dident q work properly
• Anonymous (7/5): Convenient location, safe and great view. - Located conveniently for me a 45 min drive from La Aurora airport. Fantastic view from lounge area. Excellent communication prior to arrival including a very useful map to find the hotel. Hotel is located in a gated residential area providing good security. Receptionist spoke good English. Note: when you turn off the highway, the side road leads to a closed gate that initially makes the road look a bit like it has a dead end. The gate has a guard that will open it for you if you just say you have a reservation at the hotel.
• Charlie (8/5): convenient location on way to El Salvador - Secure parking. comfortable beds. gorgeous view with delicious breakfast. quite challenging to find in the dark
• Rodolfo (10/5): Very clean, and the staff was outstanding. Nothing wrong to say about the place, just that place it's too far from t - the sightseeing to the three volcanos every morning the distance from the city
• Erika (10/5): - Excelente lugar para descansar mente y cuerpo.
• Joseph (10/5): Exceptional - The breakfast, the views.
• Dana (8/5): - Secure property with nice walkable areas surrounding and an excellent view over the city and volcanoes.
• TAE SIG (10/5): - las habitaciones con jacuzzi era lo mas especial del lugar. Y en el dia y en la noche la vista que tiene hacia la ciudad es hermoso.
• Guillermo (10/5): - Excelente vista
• Hilda (10/5): Comentario de mi estadía - Mi estadía fue excelente, el servicio, la limpieza, los servicios, todo fue excelente y en futuras ocasiones sí Dios quiere, seguiremos hospedándonos en este lugar.
• Rich (10/5): - This has to be one of the best views in all of Guatemala City. The breakfast was excellent each day and the staff was always very helpful. I will add it's best for peace and quiet as it's off the main road a bit, so there is no place to walk to easily from the hotel. For my stay, it was perfect as we left each day to go to the city, mountains, etc. At night and in the morning it was the most awesome place to just relax and enjoy the beautiful countryside. I would definitely stay here again.
• Verified traveler (10/5): Romantic get away - It was a very lovely place. I highly recommend it for a quite, romantic get away.
• Verified traveler (8/5): - It’s good to rest and relax, but it need more things to do like gym, pool .
• Martha Eliana (10/5): Such a great time! - Amazing kindness from the employees!
• JohnPaul (4/5): The hidden clause - My wife and I who are living in Guatemala traveled by car. We used WAZE to fine the place and got lost. The hotel lies off the main highway and there was not notice on the highway to turn off. We got lost following WAZE and had to get information from a neighbor living in the same area. Third time lucky we found the right entrance called Buenos Aires, a narrow lane which led to a security gate which let into a private area where the hotel is located. All this in a thunderstorm. It is a small hotel with about 11 rooms, some of which are not completely furnished. These room do have a wonderful view! I found the amount charged to be deceptive. The room was quoted at $60.00 US; we stayed two nights which should have been 120 plus Guatemala taxes of 20%, which would have been $144.00. Instead the charge was 207.00 plus. The hotel.com customer service representative found out that they had charge us another $25.00 a night for the 'extra person' , a clause that did not appear on the advertisement form. The customer representative was kind enough to give us a coupon for our troubles. The WIFI did not reach out room!
• Verified traveler (10/5): - Anytime I am going to visit Guatemala City I am going to stay at this hotel! Not only was it clean comfortable and relaxing I became close with the family who owns it. They are welcoming people and make you feel like part of the family. I will always have fond memories of this place. Check it out you won't regret it.

Photos