Holiday Inn Lubbock South by IHG
Location: 6107 Justice Avenue, Lubbock, us
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Modern Accommodations with Convenient Amenities
Experience comfort and convenience at Holiday Inn Lubbock South, an IHG Hotel. Unwind in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and cozy bedding. Indulge in delicious meals at our restaurant or grab a drink at the bar.
Wellness and Relaxation
Maintain your fitness routine at our on-site fitness center, then rejuvenate in the sauna and hot tub. Whether you're here for work or leisure, take advantage of our business center for all your professional needs.
Accessible Location and Services
Conveniently located just 11 km from Jones AT&T Stadium, with free private parking and a 24-hour front desk, we ensure a hassle-free stay. Book your stay at Holiday Inn Lubbock South, an IHG Hotel, and make your trip to Lubbock unforgettable.
Important Information
Policies
Check-in: 03:00 PM - 12:00 AM
Check-out: 11:00 AM
Amenities & Facilities
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Hot tub/Jacuzzi
- Sauna
- Non-smoking throughout
- Shared lounge/TV area
- Kid meals
- Heated pool
- Outdoor furniture
- Fruits
- Shallow end
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Delivered food - securely covered
- Happy hour
- Shopping on site
- Front desk (limited hours)
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Self parking (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Secured parking
- Swimming nearby
- Charcoal grill
Rooms Available
-
Deluxe King Room - Hearing Accessible with Bath Tub/Non-Smoking
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Hearing accessible
-
Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Premium Room, 1 King Bed with Sofa bed, Mobility Accessible, Non Smoking (Comm, Mobility)
1 King Bed and 1 Double Sofa Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 2 Bedrooms, Mobility Accessible (Mobility)
1 Twin Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Suite, 2 Bedrooms
1 Twin Bed and 1 Double Sofa Bed
Layout - Separate sitting area
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Daily housekeeping
- Separate sitting area
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)
2 Queen Beds
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Room/bed type depends on availability at check-in
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- Room and bed type depend on availability check-in
- Bedsheets provided
- Soap
- Accessible bathtub
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)
1 King Bed
300 sq feet
Internet - Free WiFi and wired internet access
Entertainment - 44-inch flat-screen TV with premium channels
Food & Drink - Mini-fridge, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning, daily housekeeping, and climate-controlled heating
Accessibility - Visual fire alarm
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Desk
- Microwave
- Private bathroom
- Wardrobe or closet
- Toilet paper
- Wheelchair accessible
- Daily housekeeping
- Blackout drapes/curtains
- Free WiFi
- No rollaway/extra beds
- Bedsheets provided
- Soap
- Visual fire alarm
- Toothbrush and toothpaste available
- Toothbrush and toothpaste not available
- Desk chair
-
Standard Room with Two Queen Beds
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
Premium King Room with Sofa Bed
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Heating
- Sofa
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
-
Standard Room
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
Premium King Room
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
-
Standard King Room - Mobility Accessible
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
-
Standard King Room
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room offers a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Cots
-
Standard Queen Room with Two Queen Beds - Communications and Mobility Accessible
The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
Standard King Room - Communications Accessible
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Private bathroom
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Cots
- Hearing accessible
-
Two-Bedroom Suite with Sofa Bed
The spacious air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 4 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
-
Suite with Mobility Accessible Tub - Non-Smoking
This suite is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 4 beds.
Max Occupancy: 8 (8 Adults)
- Coffee/tea maker
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
Premium Queen Room with Two Queen Beds
The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Seating Area
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
-
Queen Room with Two Queen Beds - Disability Access
The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 2 beds.
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
-
King Room - Hearing Accessible - Roll-in Shower
The spacious double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- TV
- Telephone
- Air conditioning
- Hair dryer
- Radio
- Refrigerator
- Desk
- Microwave
- Heating
- Alarm clock
- Wardrobe or closet
- Coffee machine
- Linen
- Clothes rack
- Toilet paper
- Trash cans
- Hearing accessible
Guest Reviews
- Marianne (8/5): ich habe mich vor allem wegen dem sehr freundlichen und zuvorkommenden Personal sehr wohl gefühlt -
- Darlene (10/5): -
- Jennifer (1/5): They sill sell you out. - There was nothing we liked because the room was sold to someone else. The communication from IHG and from the hotel staff. Let me go into length on that... The reservation was made 2 months ago on a 3rd party site. When we arrived at the hotel, we were informed by the staff they had sold the room to someone else. There was ZERO communication sent to use before driving 6 hours to arrive at a hotel that had sold our reservation.
- Ds (10/5): Great place to stay. - Nothing
- Marie (10/5): We were there for family emergency and stayed comfortably here. - Clean and updated. Really nice place to stay. Easy access to highway and numerous stores on area. WE didn’t have to travel far for anything. Had issue with tv at first but we unplugged it when we plugged it back in it was fine. More food options at the bar would have been nice but still decent food.
- BEATRIZ (8/5): -
- Dajiah (7/5): -
- Brenda (10/5): - Good close to stores and quiet rooms
- Latisha (9/5): - It was clean and quiet No one cleaned the pool area. Lots of hair on the floor and tables
- Charles (8/5): - Breakfast was ok… it sufficed “Burger Theory” wasn’t very good.. side salad was horrible, like they didn’t have fresh lettuce so they cut up the stalk to stretch… kids eat free… so they gave about 5 French fries w/ chicken strips
- winegar/mcgehee (9/5): -
- Dondell (10/5): -
- Teresa (7/5): - The room (#331) smelled like mildew.
- Luz (9/5): - We slept peacefully It was kind of hidden
- Rocky (10/5): -
- Ernie (10/5): -
- Jennifer (10/5): - The staff was sweet and very welcoming
- Janiya (8/5): -
- Rocky (10/5): Great location close to food and the mall and it's all new builds. - Breakfast is elevated from the normal cereal and waffles. You do have to pay for it but it's worth it. Had the omelet with potatoes and it was great!
- Ashley (10/5): -
- Norma J (8/5): -
- Lupe (10/5): -
- Carlos Y Veronica (10/5): Great hotel and great staff, would definitely stay here again. - The people at check in and at check out were very courteous. The hotel was well kept and felt modern. Location was easy to get to, and felt like it was a safe area. The tub felt a bit outdated or not well installed. I could tell that the caulking around the tub was sloppy and made the bathroom feel cheap compared to the rest of the room.
- Kolby (10/5): Great and convenient - Very clean and friendly Nothing
- JENNIFER (7/5): - Loved that the pool stayed open till 10 and there is a bar restaurant on site. Pool doesn't open in the morning till 10am. They didn't have breakfast this morning because it's new years and restaurant is closed. Don't have coffee downstairs in lobby and although coffee maker in rooms no variety of creamers.
- Sabrina (10/5): -
- Kimber (10/5): -
- Isaiah (10/5): -
- Wilmeth (1/5): -
- Kimber (10/5): -
- Parker (10/5): -
- Beckman (9/5): - Clean and very friendly staff. Great gym and pool area. The broken glass in the spa, I cut my big right toe.
- Ana (8/5): -
- Darian (4/5): - We didn’t have any sheets/cover for the pull out bed. I tried calling the front desk for a while. Then called the direct line, no answer. At 11:00 pm I had to walk down to the front desk where a gentleman was there. I told him I tried calling the front desk but he didn’t respond. I asked him for the bedding and he did get some for me. For a newer hotel, it’s a little run down…bathroom had paint messed up, shower just seemed old, water was shooting out of the shower head, furniture had cracks in it. Location is great but won’t stay here again. AND THE PRICE WAS HORRIBLY HIGH!!!!
- ASHLEE (10/5): - Wonderful stay.!!
- Myra (6/5): Not likely to stay here again - Na Floors were not vacuumed. The pool was filthy and the hot tub had several inches of dirt in it. Which is odd because it's indoors??
- Emmanuel (2/5): - The check-in was a bit of a hassle. The gentleman was not hostile but no accommodating. Seemed like there was restrictions the moment I walked in. Elevator doors do not stop at all as I got shoulder checked. I had to request a carpet spray from the cleaning service staff because the moment I walked in my room, it smells like someone had just used the restroom there and the odor of feet was very strong. I stayed in a IHG Holiday Inn in Amarillo TX about two moments ago, and I can say that hotel is level above this one in Lubbock. Looks modern but even the door stopper, had screws loose.
- Michael (2/5): - They charged a 50.00 incidental deposit without mentioning it, didn’t refund ot and now I have to dispute it with cc company
- virginia saldana (10/5): - Clean room, pool was clean & heated & exceptional customer service. Dining at restaurant was very pleasant.
- Christy (6/5): - Bathroom was not clean. Shower flooring, edges had mold build up.
- Eula (2/5): - The night manager was rude and yelling at us because we tried to eat our dinner at the lobby table. Meanwhile the was like 20 people drink alcohol on the patio. Harry’s reason for yelling and being rude to us was the hotel policy is no food and drinks in public places. Even though they have signs posted everywhere about no alcohol on the premises. When asked about the loud drunks on patio we were told manager said police won’t do anything about them so nothing they can do. So it is ok to yell and be rude to people just trying to eat their dinner with other guests together?
- Jeremy (10/5): - Staff is excellent and bed is super comfy
- Matt (4/5): - This was our second stay here. The first time everyone was extremely friendly and helpful. We loved it because of the price, cleanliness, and very sweet staff. The pool is terrible but we loved the sauna. The second time was exactly the same. But our tv remote was not working. So we called the night manager which we could hardly understand. The volume and mute buttons were the only thing that worked. The night manager said he had batteries in his office or we could just get up and change the channel on the tv itself. There were no buttons on the tv so all we had was the weather channel. I know it sounds petty by complaining about this, but he was really rude. Because of this, we will not be going back to this location. We were going to tell the front desk but decided not to because of the girl being soo sweet and we were afraid she would get her feelings upset. One person ruined it for us, and I’m pretty sure this one guy has done it before.
- Deborah (10/5): - Enjoyed our stay!
- Amy (6/5): - The location was excellent!! But the hotel needs to be deep cleaned and fix the pool
- Deidre (5/5): -
- Bill (8/5): -
- Kylan (8/5): - Was super nice just with it had breakfast
- Anabel (10/5): -
- Debra (10/5): - 👍
- Joshua (10/5): - It was perfect!
- Matt (10/5): - All the staff was very friendly! The entire property was very clean! It even has a restaurant and bar!
- LAURIE (10/5): - Nice more upscale for the price! Great area. Love the onsite restand bar!!
- Joel (5/5): - The big spacious rooms and also the very comfortable beds Our original room that we booked the carpet in front of the boiler room was wet. We informed the front desk and they did give us a free upgrade which was awesome but once we pulled out the sofa bed there was somebody's panties and other clothing underneath the pull out couch which was disgusting. I did show the lady at the front desk after I checked out and she did tell me she was gonna see if she could give me a discount but I never did receive any type of discount
- Heidi (2/5): - This is my last stay at a Holiday Inn anywhere. Alexandria LA you could not check in until 7pm. In Lubbock Texas check in is at 3pm and of course I was there at 2:38pm and I could not check in early. Sat in my car 20 min then I could check in. Shower would not turn off. They did send a guy to fix then it was fixed by the time I came back to the hotel for the night. Got a sermon on pool rules. When they ask - What brings you in to town? and you answer you are there to visit your granddaughter make sure you have the count right that is staying in that room. I did and I was given two wristbands for the pool so my granddaughter and I could use the pool, which we did not. I also would not leave my granddaughter to swim alone, rethink what you say to customers, it could be offending. Checking out I had to witness a heated argument with a worker and customer. As of right right, I am ate up with bed bug bites. Your price of $177 a night is way to high! (This was the weekend everyone was in town to bring their kids to Texas Tech so all hotels jack up their price). Between the sermon, shower, overheard argument, on top of bed bugs this hotel has a ton of problems.
- BRIAN (8/5): - Pool was in poor condition water was vary murky you could nt see your feet on bottom of pool. Air vents in pool Erin had black mold in all vents also air filter was black too. Pool room had strong chemical smell, we used pool about 15 minutes and went back to room
- Mindy (2/5): - The property looks so nice from the outside and the lobby was impeccable. However that’s where it ended we got to our room and the carpet was disgusting, the bathroom tiles were popping up but the worst thing was the smell and the ac making a horrible sound ALL NIGHT LONG! It was Techs graduation so we were lucky just to have a room but I’m disappointed that they could charge $200 for such a gross room.
- Andrea (8/5): - I absolutely loved how sweet the staff were at the front. They were very helpful and always had smiles on their faces. I also loved how clean the room was and how spacious it was as well. This is definitely my go to hotel for when I visit Lubbock.
- Samantha (10/5): - I enjoyed how clean the place was and how good the AC worked.
- Heather (4/5): Don’t trust the good reviews, they are false! - Check in was great but that’s where it ended! Elevator was terrible, my room wasn’t really clean, the carpet was ripped up and tv had issues.
- alvin (1/5): Need better management and management on the premises to address these issues. - Beds were amazing Did not have any water at all. Had to call and get maintenance to look at. Adjusted valve but very very low pressure. The entire 4th floor had the same issue. Elevators were not working on the 4th floor. Had to use stairs get to the first floor and the 1st floor door is out of order. Turned into a complete nightmare! Staff was no help what so ever.
- Joy (8/5): - Great location No lunch available and bar was only open for a short time
- Rose (10/5): - Very clean,comfortable beds.The staff was very friendly, Will stay there every time I go to Lubbock.
- Nathan (10/5): - Great stay
- Kayla (10/5): -
- Summer (10/5): - Nice stay
- Lance (10/5): - Staff is always awesome!!!! Hotel is great always clean and nice as well as comfortable! Burger theory is an incredible restaurant food is amazing drinks and dessert are really good as well!!
- Angel (7/5): Not the best, but definitely not the worst - The king bed was very soft and comfortable. We loved the salt water pool and hot tub. The whole building needs attention and repair. It kinda feels old and dingy even though it's a newer building.
- Summer (10/5): - Comfortable bed! Dining options were great! Enjoyed the stay!
- Lacy (10/5): - We absolutely loved the burger joint and bar downstairs. Lovely bartender. Great food - breakfast and dinner. I wish the pool was an outdoor pool in this Texas heat. Other than that, it was great!
- Andrea (8/5): Very good - The cleanliness and space were all up to par!
- Arcelia (6/5): - We liked that it had onsite restaurant/bar, inside pool/hot tub and close by shopping and restaurants. Although very slippery pool area. Pet Friendly so make sure to check your bed.
- jenoweth (10/5): Great deal through Trip Advisor - Clean, straightforward, affordable (especially with Trip Advisor price same day). Great restaurant on site, easy parking. Spacious room with all the amenities, comfortable bed, streaming services on tv. Hot shower, good water pressure.
- Romelia (10/5): It was perfect - The location was perfect it was close to everything.
- Rachel (9/5): Superb -
- Cayson (10/5): - Had a nice restaurant attached to the hotel. Location was nice and the check in was super easy!
- Scott (10/5): Exceptional -
- Barbara (9/5): Very nice - Location and cleanliness
- Greene (7/5): Good -
- Karla (10/5): - This place is excellent, comfortable, clean and amazing staff!
- Christian (10/5): - Nice staff and convenient to have restaurant in hotel
- Donnie (8/5): Very good -
- Michelle (6/5): - The smell of dog was hot
- Kathleen (10/5): - Fantastic hotel. Clean, spacious, very kind staff, great area, and the restaurant is really good. I wish every hotel was this nice. Had an indoor pool and hot tub that were nice and clean.
- Benito (10/5): - Súper clean
- Donna (10/5): Exceptional - We met our daughter and grandson there enjoyed ourselves
- Dennis M (10/5): - Person at the front desk was really nice. He gave us some restaurant recommendations that turned out to be excellent.
- emily (10/5): - Room was very clean and comfortable. Easy check in and check out.
- Romero (10/5): Great - Breakfast was awesome after getting rest from traveling. Na
- Simba (8/5): Very good -
- Deana (8/5): - Check in was good. Burgers good. Pool area loud with small kids screaming & jumping into pool. Parents outside not monitoring them. Gym was nice. Sauna was decent.
- Edith (10/5): Enjoyed the stay - Nice and clean location. Nice size room. Friendly employee. Would definitely stay if ever in the area again.
- Elizabeth (8/5): - Served its purpose. We had 4 people staying and the guy working front desk made it a big deal when I asked for some towels so we didn’t have to share.
- Justin (8/5): - Overall staff attitude was great. Holet location was exactly what I needed for this trip. The couch in the room was very low quality. You should replace with a recliner sofa.
- Gary (8/5): - Great location, just need some upkeep. Looks to be relatively new but our room obviously had significant damage from a water leak above. They didn’t even bother painting it. They just piled plaster all over it. The entire 4th floor looks like someone took a grinder down every wall and door on the floor and marked it up waist high. That being said, we would stay there again. It was clean and the staff were great. The Burger Theory restaurant had great food, service and drinks.
- Bryan (8/5): - Na
- Tovarres (1/5): Bad -
- Darla (10/5): Exceptional -
- Marissa (10/5): - Great hotel to stay at
- Angelica (10/5): Exceptional - Staff is always nice
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