In Mountain
Location: Caminho do Telegrafo, 17, Santa Cruz, Madeira, 9125-258, Santa Cruz, PT
Star Rating: 3 Stars
Property Type: Country house
About this Property
Enjoy Relaxing Spa and Recreation
Indulge in rejuvenating massages at the full-service spa or unwind by the outdoor pool and spa tub for ultimate relaxation at our country house. Find more entertainment at the arcade/game room.
Delightful Dining and Amenities
Savor delicious meals at the restaurant or opt for room service while appreciating the picturesque surroundings. Take advantage of free Wi-Fi, express check-in, and dry cleaning services for a hassle-free stay.
Luxurious Rooms and Nearby Attractions
Stay in uniquely decorated guestrooms with private pools and enjoy modern amenities like LED TVs and kitchenettes. Visit Reis Magos Beach and Palheiro Gardens within a short drive for a perfect day out.
Embark on a serene escape to In Mountain - book now for a memorable stay by the ocean.
Important Information
- This property caters to LGBTQ+ guests.
- Reservations are required for massage services. Reservations can be made by contacting the country house prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Policies
Check-in: 02:00 PM - 12:00 AM
Check-out: 12:00 PM
Instructions: To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Full-service spa
- Health or beauty spa nearby
- Proposal/romance packages available
- Area shuttle (surcharge)
- Carport
- Arcade/game room
- Free WiFi
- 24-hour front desk
- Terrace
- Luggage storage
- Express check-in/check-out
- Wheelchair accessible
- Picnic area
- Conference space
- Breakfast available (surcharge)
- Arcade/game room
- Safe-deposit box at front desk
- Full-service spa
- Smoke-free property
- Express check-in
- Pool umbrellas
- Ecotours nearby
- Tours/ticket assistance
- Wheelchair accessible parking
- Area shuttle (surcharge)
- Scooter/moped rentals on site
- Free self parking
- Beach shuttle (surcharge)
- Pool sun loungers
- Housekeeping on request
- Art gallery on site
- Private winery tours
- Proposal/romance packages available
- Carport
- Children's games
- Health or beauty spa nearby
- Coin laundry on site
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Handrails in hallways
- Handrails in stairways
- Litter box
- Coworking spaces
- No elevator (single level property)
- Well-lit path to entrance
- Pool access ramp on site
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Deluxe Apartment, 1 Bedroom, Ensuite, Ocean View
1 Double Bed
215-sq-foot room with ocean views
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace; cribs/infant beds available on request
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Wheelchair-width doorways
- Mobile key entry
- Fence around pool
-
Design Studio Suite, 1 Bedroom, Kitchenette, Slope Side
1 King Bed
646-sq-foot room with garden views
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Terrace
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
-
Executive Apartment, 1 King Bed, Pool View, Slope Side
1 King Bed
269-sq-foot room with pool views
Layout - Bedroom
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace; cribs/infant beds available on request
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 3 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
-
Traditional Apartment, 1 Bedroom, Kitchenette, Slope Side
1 Queen Bed
914-sq-foot room with sea views
Layout - Bedroom and living room
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace; cribs/infant beds available on request
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Smoking and Non-Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
-
Comfort Apartment, 1 Bedroom
1 King Bed
431-sq-foot room with ocean views
Layout - Bedroom and living room
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace; cribs/infant beds available on request
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Accessibility - Wheelchair accessible
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Smoking and Non-Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
-
Classic Apartment
1 King Bed
431-sq-foot room with ocean views
Layout - Bedroom and living room
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace; cribs/infant beds available on request
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request, no rollaway/extra beds available
Smoking And Non-Smoking, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- Room and bed type depend on availability check-in
- No rollaway/extra beds
- Smoking and Non-Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
-
Traditional Apartment, 1 King Bed, Fireplace, Ocean View
1 King Bed
635-sq-foot individually decorated room, furnished balcony with ocean views
Layout - Bedroom and living room
Relax - Private pool
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Kitchenette with stovetop, microwave, cookware/dishware, and electric kettle
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and rainfall showerhead
Practical - Yard, free newspaper, and laptop workspace
Comfort - Climate-controlled heating, portable fan, fresh towels every 3 days, fresh bed sheets every 3 days
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Smoking And Non-Smoking, pet friendly
Room is accessed via exterior corridors
Max Occupancy: 2 (2 Adults)
- Minibar
- TV
- Kitchenette
- Desk
- Microwave
- Private bathroom
- Electric kettle
- Private pool
- Wardrobe or closet
- Stovetop
- Dining table
- Room service (limited hours)
- Free newspaper
- Hypo-allergenic bedding available
- Yard
- Access via exterior corridors
- Blackout drapes/curtains
- Free WiFi
- Rainfall showerhead
- No rollaway/extra beds
- No cribs (infant beds)
- Smoking and Non-Smoking
- Portable fan
- Bedsheets provided
- Highchair
- Champagne service
- Spices
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Freezer
- Wet bar
- Mobile key entry
- Fence around pool
Guest Reviews
- manuel jonathan (8/5): - Tout est un peu vieillissant, le équipements fonctionnent à moitié et rien n'est fourni à part les serviettes de bain. Pas de savon et gel douche dans la salle de bain, il faut réclamer le papier toilette, pas de quoi faire la vaisselle dans le petit kitchenette. En même temps, pour le prix c'est déjà très bien. Et puis le propriétaire nous offre l'apéritif à l'arrivée !!!
- Libby (10/5): - The hospitality of the host is exceptional. All the staff are polite and accommodating. The staff made wonderful recommendations for dinning options in the area. There are many improvements being made to the property and we would definitely stay here again.
- Jerome (2/5): - Si vous croyez que vous n'êtes pas dans la bonne rue en arrivant, c'est parce que vous êtes arrivés. La rue c'est un dépotoir automobile! L'odeur en retrant... ouf ca sens le cigare meme si c'est un hôtel non-fumeur. Pas de porte de salle de bain. On entend tout!!! Le vent rentre dans la maison et fait claquer les portes en permanence! L'impression que quelqu'un essaie de rentrer dans ta chambre à chaque fois. On a avisé pour un bruit qui cognait dans le mur en permanence. On nous a répondu que se n'était que le vent, mais le problème n'a jamais été réglé. Il y a un trou dans le mur, on voit dehors et les insectes passent! Beaucoup d'insectes dans la chambre.
- Tim (6/5): - Nice owner
- Hayley (4/5): - Hair in bedding, hair in shower, no bathroom door. We booked a room described as having an ocean view and our view was of a wall. We rebooked to another hotel after one night.
- sangam (10/5): - The stay was great !!
- Pieter Teunis van (6/5): - De accommodatie ligt op een mooie plek met een prachtig uitzicht over de zee. De kamer was erg basic. Bij het boeken werd vermeld dat er ontbijt kon worden bijbesteld. Ter plaatse bleek dit niet mogelijk. De douche had geen douchewand of douchegordijn, waardoor na het douchen de hele badkamer blank stond. stond.bijgeboekt
- Verified traveler (4/5): - Sale (poils de chats sur les draps et les serviettes), pas de VMC donc humidité présente dans la chambre (les serviettes était déjà humide à notre arrivés), une odeur de parfum se dégageait dans la chambre c’était beaucoup trop, une cuisine avec aucune équipement pour le nettoyage (éponge, torchon ou liquide vaisselle) … dommage le cadre était vraiment sympa.
- Tzuca (2/5): - I booked a room for one night via Expedia because my flight was canceled due to weather. The location was not at the address mentioned in my booking, but they shared with me the GPS coordinates when they realised I am so late. The taxi driver said it was not a nice place, but whatever, it was late evening. I arrived, the room was very much improvised, one light switch for all lights, plugs not working, a table made of a glass which was moving, shower and toilet in the room with no door - but one could see own reflection in a huge mirror (creepy), no warm water, cold and windy inside and very noisy- one could hear the entire house. The door was not safe, and someone tried to open it in the morning without knocking. The booking said they have a restaurant and wellness area, but none was true. There was nothing to eat except overpriced chips in the small mini bar. They asked me to pay 30 euro cash deposit. I went to bed, and 20 minutes later, my skin was itching, had some bites on back and belly. I turned on the light, and there were fleas jumping in the bed. Fleas...I killed some, and decided to leave. But the location is very remote and there was no taxi available. The bed smelled like old and cigarette, although it was marked as a non-smoking room. Early in the morning, I asked them to drive me to the airport, as they said they did it for 25 euro. They kept my entite 30 eur deposit and shared no receipt. Please stop sending people there and stop this collaboration.
- Christophe (6/5): - Tres bel environnement exterieur, au calme dans la campagne. Grand lit double confortable.
- Catia (4/5): - Podia ter sido bem melhor, desde a descrição de cama kingsize que eram duas camas de solteiro juntas , aos bichos que estavam mortos no chão do quarto desde o primeiro dia e a água do chuveiro que ou era fria ou era a escaldar . Sinceramente preferia ter dado mais 10/30€ e ter aquilo que realmente estava descrito no anúncio do quarto. Não tenho nada a reclamar da simpatia mas das condições sim.
- Catriona (8/5): - The property was in a beautiful location on top of a mountain served well by local buses. The room we had was large but open plan with shower and toilet. The shower was amazing hot and powerful. Electrics in the room were dodgy .And being out of season the pool and hottub were not available which would have been nice to know before booking. The fireplace was not useable. We were given a heater that worked well. Overall we had a lovely stay it was what we needed a break from normal life , peaceful .
- Verified traveler (6/5): - Sijainti syrjässä, suihkut toimi huonosti, epäsiistiä huoneessa.
- Nikolai (6/5): Align expectations before booking - There is so much potential in this place! First the really good things: Marco and the rest of the staff were great! They attended to all our needs. Cars are available for rent very easily and cheaply - just ask! The view is stunning! Unfortunately that's about it. A lot of the things listed on hotels.com wasn't there, and if we had known, we would have booked another hotel, since we didn't have a car. There restaurant was closed, and there was a very limited food supply. There was a microwave and a fridge, but we had to ask for cutlery - which, when used, we put on the balcony, because we had to rinse it in the bathroom sink and then had nowhere to put it. The bathroom had no door and a glass wall - I love my girlfriend, but sometimes you need privacy. The other toilets on the premises didn't work... Toilet paper had to be thrown in the trash, which is fine, except the trash wasn't emptied. In fact, our room wasn't cleaned once in the four days we were there. The only trash can was the tiny one in the bathroom, so we also had to come up with another solution for trash. The water from the shower ran into the living room/kitchenette and soaked the floor. And there was only one light switch, which turned on ALL the light - not great when there is no bathroom door/wall and you need to go to the bathroom at night! We did still have a pleasant stay, just make sure to align expectations before booking.
- Nuno (8/5): local agradável - A estadia foi boa de uma maneira geral, existem sempre pontos a melhorar. Como o movimento não é o habitual neste momento de continua pandemia o serviço não se faz como habitual, a oferta de refeição é como o que aparece nas fotos, e o valor que pede é excessivo, principalmente o pequeno almoço, 7 euros por pessoa, acho muito, pois descendo 1 km temos uma pastelaria padaria onde se come bem mais barato. A falta de pessoal no alojamento também é notória. A culpa também é da situação em que nos encontramos.
- Marinela (2/5): - It was the worst stay I have had in years. No heating in the room and the weather was not warm as usual, so I literally freezed in that room for 4days. Owner not responsive and rude. No hot water for 3 days. No wifi working due to some works on the street. they are not prepared for any kind of unexpectable situations or weather. The shower leaked every time you took a shower. the room was old and the fireplace was stinking. They advertise it as soundproof walls but you can literally hear everything, and having an old wooden door does not help as well. Awful accomodation and owner. Would never recommend someone to go there.
- Verified traveler (10/5): Really good for value - enjoyed the stay! Marco was really nice and helpful. Room was clean and general areas were good. Would definitely recommend and will book again.
- Verified traveler (8/5): - Small establishment with no office/reception, Our room was OK but a few changes would make much improvement. I tried but could not make my suggestions to anyone. Shared kitchen not available during ongoing refurbishment. Cafe/restaurant very cheap for full meals. Up in the hills with excellent views. Recommend a hire car because bus service is limited.
- Serge (10/5): Feel yourself local - Delicious and healthy local and Brazilian food for every taste, attentive and very helpful staff. Fantastic views... The hotel is constantly developing its territory and improving, great respect to the owners.
- Sergei (10/5): Secret places with excellent Portuguese cuisine - Great choice! Reasonable prices, incredibly tasty and inexpensive food, attentive and very helpful staff. Stunning views of the ocean and mountains, fresh air, birds singing, ambient music and ... complete relaxation. Walking, relaxing by the pool, patio, excellent restaurant with grill-fireplace styled as a chalet are available. As a result I stayed here much longer...
Photos
