The Green Dragon Hotel

Location: Broad Street, Hereford, gb

Star Rating: 7.5 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 03:00 PM - 12:00 AM

Check-out: 11:00 AM

Amenities & Facilities

• Parking
• Non-smoking rooms
• Restaurant
• Pets allowed
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Facilities for disabled guests
• Non-smoking throughout
• Shared lounge/TV area
• Kid meals
• Coffee Shop on site
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• 24-hour security
• Television in common areas
• Front desk (limited hours)
• Free wired internet
• Snack bar/deli
• Internet access
• Housekeeping on request
• Concerts/live shows
• Art gallery on site
• Wine release events
• Reception hall
• Vegetarian menu options available
• Bulk dispenser for toiletries

Rooms Available

• Apartment

  The apartment features 1 bedroom and 1 bathroom with a bath and free toiletries. The apartment offers a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Hair dryer
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Air purifiers

• Luxury Double Room

  1 King Bed

  292 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and guidebooks

  Comfort - Daily housekeeping and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Guidebooks or recommendations
  • Laptop-friendly workspace

• Standard Double Room

  Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Superior Double Room, Ensuite

  1 King Bed

  291 sq feet

  
  

  Internet - Free WiFi

  Entertainment - Flat-screen TV with digital channels

  Food & Drink - Coffee/tea maker and electric kettle

  Sleep - Bed sheets

  Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

  Practical - Iron/ironing board, laptop workspace, and guidebooks

  Comfort - Daily housekeeping and heating

  Need to Know - No rollaway/extra beds available

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Desk
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Daily housekeeping
  • Free WiFi
  • No rollaway/extra beds
  • Bedsheets provided
  • Guidebooks or recommendations
  • Laptop-friendly workspace

• Standard Single Room

  Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.

  Max Occupancy: 1 (1 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Superior King Room

  Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as city views. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Desk
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Deluxe Double Room

  A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Desk
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Superior Twin Room

  Offering free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room offers a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Junior Suite

  This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle as well as city views. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Seating Area
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Sofa
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

• Standard Twin Room

  Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • TV
  • Hair dryer
  • Radio
  • Fan
  • Toilet
  • Private bathroom
  • Heating
  • Electric kettle
  • Wardrobe or closet
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Shampoo
  • Conditioner
  • Body soap
  • Socket near the bed
  • Smoke alarm
  • Key access
  • Window
  • Air purifiers

Guest Reviews

• Nicola (8/5): Fab stay! Great location and room great. - Fabulous location. Communal areas really lovely. The only issue was a really poor shower!
• Steven (8/5): - Lovely staff and great location
• Neil (8/5): Lovely place, great location but just needs a little bit of investment in the maintenance and upkeep - I enjoyed the old classis feel and design of the hotel, it was generally well kept and pleasent. the bath was pretty grubby with paint splatters dirty marks and the taps had a big chunk of mould behind them, all the ceiling were a patchwork of repairs so looked a little tired in that respect
• gareth (8/5): Very good - Liked it so much we have rebooked ⁹ Stay was to short
• Carol (8/5): -
• Ben (5/5): -
• Bethany (6/5): -
• Amanda (7/5): -
• Robert (10/5): Clean and comfortable apart from room temperature. Lovely evening meal recommend the fish and chips. - Bed was comfortable and room was clean . We didnt get breakfast because we had an early start. The was a bit too warm and there was no adjustment for heating .
• George (10/5): Well worth the money - Great staff, perfect location. Generous breakfast. The shower was only ok
• Paul (2/5): - Good Space in room. Absence of any chairs in room. Speed of service in restaurant. Shower Disappointing
• Chris (7/5): - Central position, helpful staff,.comfy beds Needs.more refurbishment and in some cases better clean.
• Michelle (8/5): Lovely hotel and staff but the quality of food was below par - It was a lovely hotel with very friendly staff The breakfast wasn’t great the quality of the food was below what I would expect from such a lovely hotel
• Bishop (9/5): Great overnight stay in Hereford - The location (brilliant for visiting the cathedral and chain library), room, and carpark. The only thing we disliked was the weather!
• Steve (7/5): Great location ,would use again. - Fantastic location. Really good to have parking across the road which was discounted for hotel guests. Breakfast was a little pricey at £19 but was very good.
• Jon (8/5): -
• Michael (9/5): - Good. Pity the restaurant was closed
• Cindy (10/5): -
• Dave (1/5): Very disappointed - nothing everything
• Grace (8/5): Lovely hotel in a good location - The hotel is lovely. An old fashioned building with large, comfortable rooms. Decorated well and very clean. Location is great. Nice selection of tea/cofee/biscuits. The windows open fully and there is a fan to keep the room cool. The bar and restaurant areas looked lovely but we did not use them. We thought the breakfast price of £18.50pp was expensive so we did not eat at the hotel. For hotel guests I think this could be a reduced rate - as a group a lot of us went to the Cornish Bakery across the road (I know you can’t compare a pastry with a full breakfast - but had the price been cheaper at the hotel about 10-15 more of us would have eaten there since we came as a group)
• David (9/5): A lovely weekend with friends looked after by wonderful staff. Thank you ☺️ - Excellent staff. All extremely helpful and very friendly. From reception to the bar. Thank you very much Bedrooms a little dated
• stephen (2/5): Poor sleep experience, ridiculous T&Cs for the price you pay. - The hotel is traditional and there is nothing wrong with this it certainly adds to the character e.g. uses old keys for door entry, lots of space. The location is ideal for town with many restaurants nearby Despite the room being fully paid for online, I was not allowed to check in without providing my physical credit card details for a room deposit. I was told this was part of the hotel’s terms and conditions for any extras charged to the room, even though I did not intend to use this facility. This was particularly frustrating as chip and PIN was available, yet I still had to ring home to obtain a photograph of the card before being given access to my room. The hotel itself feels dated. The walls are thin, the rooms are very hot, there is no air conditioning, and the window only opens slightly. Opening it is not much help, as the noise from seagulls, birds, nearby events and early morning bin collections makes sleep very difficult. The shower also needs upgrading, as the old hot and cold mixer taps are difficult to adjust properly. The lift is very small and only fits around two people with luggage, which creates delays at busy times. Overall, it felt expensive for what was provided. I would also recommend checking whether any local fair or event is taking place before booking, as this added considerably to the noise and is situated 3-4 metres from the hotel entrance
• Shirley (5/5): Uncomfortable due to no hot water but the fabulous breakfast made up for it (and the 50% refund of course)! - Well located. Amazing breakfast. No hot water. Staff did not warn us that the boiler wasn’t working. It was only after we complained that we got refund. If this was working it would have been a good one night break for a wedding we were attending
• Nicholas (9/5): A wonderful historic and well placed hotel. - Very conveniently located in the city centre, plus its lovely old atmosphere. Been coming to this place for many years and would always recommend it, especially as its been gradually refurbishing itself for the past few years. The parking can be a bit of a lottery in finding a place. Breakfast seems a little haphazard at times eg. topping up of items, erratic collection of used plates from tables. The latter just needs a bit more staff training I think.
• Sharon (8/5): -
• Stuart (5/5): - The breakfast was good thank you The parking, I had to stay in the car in your car park for 11mins whilst my partner waited to talk to someone in reception to find alternative parking as not familiar with area. When we arrive home after our trip we had received a parking fine which appears to be un contestable. So not very happy.. Also we did not get told about the tap water which apparently we were supposed to run for a while before using. We found out at the end of our stay when we mentioned it to staff after we had run a bath and the water was yellow ish. By which time I had filled a kettle 3 time and I had showered already too
• Carwyn (8/5): -
• Laura (8/5): A lovely hotel. Would stay again. - Great breakfast. Comfortable bed. Shower pressure
• Jayden (10/5): -
• Robert (9/5): Room very comfortable & breakfast was really good with enough choice to suit everyone. - Hotel was overall a lovely stay. Superbly situated within minutes walk of all the shops, restaurants and the theatre. Room was large enough, very warm with a large very comfortable bed which is a big tick. Overall a lovely stay in the beautiful city of Hereford, we will return to The Green Dragon Hotel. Decoration in our room just needed small bit of attention. Most parts of the hotel were very well decorated with nice bright quirkie colours. Didn’t distract from overall stay at all though. Will return.
• Kirsty (5/5): Adequate but wouldn't stay again - Central location No hot water, loud during thr nights, very hard / uncomfortable mattress, and one of the staff members was very rude to a friend. Another staff member also gave me the key to someone else's room accidentally.
• H (5/5): -
• Ethan (8/5): - Lovely charming hotel, great location and comfy beds Walls are quite thin so you can hear everything going on in the corridor outside your room. Also toilet flush barely worked
• Michael (6/5): Good location but dated - Location Very dated
• Aaron (8/5): -
• SIK KEUNG (7/5): The lights Reno - Breakfast and the hotel location Room will be better when the renovation is finished.
• Tim (5/5): -
• Peter (8/5): - Old school charm View
• Joff (4/5): have tried this place 3 times and its gotten worse each visit. - very little. the lady in the bar was very attentive and pleasant. Very worn down rooms. view was of another building not the street or courtyard. iron burn on the carpet, bathroom very dated and near impossible to regulate the temperature of the shower. all the furniture is chipped and extremely worn. the hotel in general is very tired and in need of some care. the receptionist who checked us in clearly had no desire to be at work and didn't have a very welcoming approach to customers.
• Luisa (8/5): -
• Christopher (10/5): - Lovely stay and very helpful staff
• Peter (7/5): Grifters - I had to pay a large addition for two dogs for 3 ninghts = £120. see above
• Johanne (7/5): -
• maciej (7/5): -
• Bexton (7/5): Location fabulous but rooms not upto the standard the hotel used to be - Location and bar Dated room and the bathroom had mismatched repairs..
• Jack (7/5): -
• Jonathan (9/5): Great value in a good location - A lovely room with a comfortable bed, and a decent bathroom with shower. Check-in was great, I was a bit early but that didn't matter. The bar was good for the evening, with friendly staff and a nice clientele. The location is fantastic, just by the cathedral on one side, and the city centre on the other. N/A
• David (6/5): Good location but still a bit old fashioned and a little 'tired' in places - Good location and friendly staff. Restaurant a SIGNIFICANT improvement on how it was a few years ago. Bath in (I think) every room rather than just a shower is a definite plus. Still a little old fashioned. Definitely overpriced for the standard of Hotel
• Theodora (10/5): excellent stay - Room was well laid out, comfy bed and despite being an old hotel it was in excellent condition and there was lots of style to it. Perfect central location walking distance to the theatre and restaurants I assumed there would be parking at the hotel. We arrived and discovered it was full. unfortunately I wasn't aware that I could have booked a space from booking.com, As it was the weekend it was lucky could leave the car parked on the street for free.
• philip (5/5): Adequate - Location location location Bathroom and plumbing. Bar prices
• Gail (7/5): Pleasant stay but would not recommend. - Central location, welcoming staff, room was ready on check in at 2pm. Breakfast was very nice served in the dinning room, which was comfortable with pleasant with lovely decoration and furnishings. The Cafe/Lounge was also really pleasant and had quite a busy vibe. Our bedroom was large and the bed was comfortable. It was situated at the front of the building overlooking a road and shops. Although the hotel seemed quite quiet the room itself was very noisy- road noise from very early in the morning and noise from other bedrooms - running water, walking around etc.
• Gresty (9/5): -
• Philip (8/5): 4 Nights in Central Hereford - Excellent location in central Hereford with car parking, opposite the cathedral. Has been redecorated recently and is much improved now. Excellent Gluten free options as breakfast included cold buffet and separately cooked hot things. Scrambled eggs were fantastic on the first day (Thursday) but deteriorated over the course of the stay; by Monday they were a virtually inedible granulated substance. This was disappointing given how nice the rest of the breakfast was.
• Ricky (5/5): Very underwhelming - Great room but no hot or cold water so o could not shower before going out that evening. When the water did eventually get turned on it was brown , not nice. No discount was given or the offer of a refund on the room . Not a great stay
• Lothar (6/5): -
• Ian (8/5): -
• Tina (7/5): Staff were very friendly and tried to be helpful, though couldn't help with the shower. - Shower not user friendly. Screen stuck to bath side so wasn't able to open it to access taps. Couldn't find a switch to switch water from taps to shower head. Consequently did not use. Badly thought out.
• Michael (6/5): Pleasant enough although the room was a little tired. - Location was good for the weekend. The parking was nearby and easy to use. The general ease of check-in was good. The room we stayed in was a bit shabby. There were marks and scuffs on the walls. The room's window surround needed to be cleaned and one of the glass panes was cracked.
• Neil (4/5): Disappointed with bathrooms. Expensive for what you get. - Location - centre of the city. Bathroom taps weren't properly functional. Shower water was either very hot, or very cold - couldn't blend to warm - it was broken. Shower screen was totally inefficient with water going all over the floor.
• Richard (6/5): Ok in places but not worth the cost. - Great location; centre of town; impressive looking building; rooms nicely decorated. Bathroom very mouldy and didn’t feel clean; light fittings dirty and paint peeling. Lots of noise from adjacent rooms. I had to call reception twice to ask them to intervene and break up the party. Reception staff tried but didn’t offer a warm welcome; it felt like they’d rather not be there. Staff in breakfast similar. Breakfast food quality variable. Bacon and sausages both very poor.
• philip (5/5): Comfortable bed, pleasant staff but overpriced - Location location location Poor plumbing/water pressure. Bar prices
• Lee (10/5): Fantastic value for money - Everything Nothing
• Lambert (8/5): Lovely localtion, super staff, hotel just very tired. - Fantastic staff, super helpful. Disappointing breakfast, no fruit juice, that I could find. Very poor selection of fruit, water melon! and a melange of red berry stuff. Excellent scrambled egg on request.
• Lee (10/5): Fantastic value for money - Everything Nothing
• Liz (8/5): An excellent choice but very disappointed in the restaurant - Location. Friendly staff on reception The restaurant was overpriced and poor quality
• William (10/5): Great 👍 - Excellent . Good was good. Breakfast excellent Heating in room used touch controls. Being old and dry fingers made it hard to operate
• Julie (10/5): Right in the Centre. Lovely large comfy bed, clean bathroom with a lovely hot shower and bath. - Clean, A historic hotel it was beautiful N:A
• Paul (7/5): Good , but over priced for what you get - Close location and nice big beds rubbish showers and quite noisy with bin men in mornings on front of property.
• Edwards (5/5): -
• Claire (10/5): We found some of the reception staff unwelcoming & witnessed one of them being rude to another customer. A little un - Love the renovated old style, very classy! That we went for a drink & the bar staff left! Surely if theres customers in a hotel the bar should stay open? It was around 11pm
• Ahmed (1/5): - Very friendly staff and nice restaurant The most disgusting hotel I have ever stayed at. Literally brown water came out of the shower even after leaving it running for 10 mins, the photo the shows actual dirt in the bath. carpet in bathroom which is stained. Carpet in the room is filthy and stained. Everything covered in dust.
• Dan (10/5): Good location for events - Love the location nice and easy to get to the hotel. Restaurant was nice and quiet food was amazing. Love the cafe too. Know hooks in the bedroom I was staying in for my coat would have liked hooks by the door.
• Susan (7/5): -
• Rhys (1/5): -
• Alexa (1/5): With proper cleaning and upkeep, this could be a nice place given the location, but in its current state, I wouldn’t rec - The location itself is great, which is really the only positive. The condition of the room and bathroom was unacceptable. The room felt unclean throughout, and the bathroom was particularly bad – with visible grime in the shower, sink and toilet. There were also stains and marks on soft furnishings, including the headboard and cushions, which made the space feel extremely unhygienic. We avoided using basic amenities like the kettle as they also appeared dirty. The shower was one of the worst aspects – there was a strong sulphur/egg smell whenever it was turned on, which was genuinely unpleasant. The water also fluctuated in colour, at times appearing brown or yellow. On top of that, the shower controls were difficult to use due to heavy limescale build-up, meaning the water temperature couldn’t be properly adjusted. Overall, the lack of cleanliness and maintenance made the stay very uncomfortable.
• Daryl (8/5): -
• Emily (7/5): - Nice hotel, food location and all amenities. A little dated and not cleaned properly ( someone's socks in the room) but not too bad overall it felt fairly clean. The water was scolding hot though and felt dangerous
• Jayhumphris (10/5): Lovely hotel, friendly staff and giant comfortable beds - Lovely location and comfortable stay Parking area isn't big enough to accommodate all but there was a car park close by which was only £10 for 24 hours
• Chantelle (10/5): Enjoyed our stay. Will be back in the future! - Loved the decor. Very lovely hotel. Staff were great, welcoming and helpful Nothing
• Nicholas (6/5): -
• Jeffrey (10/5): This is the best location in Hereford with great parking! - The location of the hotel is fantastic. I could walk to the cathredral. I could walk to the football stadium. I could walk to 3 great pubs. I could walk to the park, and all around the city. The location was great, and that is coupled with the car park. the best is driving to the hotel and parking, and then walking in the town. That is the Green Dragon. The staff was friendly, and gave out maps. The room was taken care of well on the daily. My room had a nice heating rack for towels. I would stay at this hotel again. The wifi was substandard. It took daily log ins.
• Maria (2/5): Miserable - Location Surely staff, poor parking . Hotel dated , shower useless, bed uncomfortable. Windows don’t open even though one leads to fire escape.
• Darren (3/5): Disappointed - Location Ridiculously overpriced for poor rooms
• Mccheyne (8/5): Hereford races - Staff all excellent A tired looking
• Terry (8/5): Our members were totally satisfied with our stay. - Our party did not breakfast at the hotel. It is our members intention to return to the Green Dragon Hotel in March 2027 when numbers are finalised at our meeting on the 30th april, I will book through Booking .com Everything was fine.
• Rita (10/5): A very classy hotel but with a really comfortable vibe... amazing staff very accommodating.. beautiful hotel with a lot - Everything! Nothing!
• Katie (6/5): - I had called ahead to advise that I would be bringing a pet this wasn’t however updated on the system, so took a while to sort out a room- when we got to the room it evident that it hadn’t been cleaned- the staff however did sort things out immediately and gave us a free upgrade which was lovely- I did however try to advise that I had a cat not a dog and yet they still advised me that I need to let the reception know if I was leaving my dog in the room just encase it barked which I found abit strange. The hotel is absolutely gorgeous and the room was lovely and big even before the free upgrade, was really pleasant to have a bath aswell. Overall would recommend some minor improvements needed maybes as the taps take ages to turn on I had to turn them about 4 times to get any water. Minor issues with cleanliness as stated above
• Wendy (8/5): Convenient and practical for our short visit to Hereford . - Convenient central location It has a faded grandeur feel
• Ruth (5/5): -
• Sharon (10/5): A great place to stay. - If you like old hotels this is one of the best. Staff so helpful at all times. Peter the barman makes an excellent cocktail and makes you feel so welcome in his bar. Location excellent. Plenty of parking behind the hotel. We were shown the oldest known fireplace in the UK c1600, awesome 👌. Nothing
• Barbara (8/5): I did what I came to Hereford for. - Really good breakfast in a lovely room.
• Howard (9/5): -
• Doreen (7/5): Overall okay, the power cut was beyond their control. - Unfortunately a sub station power cut took place on our arrival and the hotel couldn't provide any hot meals in the evening or morning and the available breakfast was not to our taste. I think some of the 'cooked' breakfast was microwaved and not very pleasant. Breakfast.
• David (4/5): Poor - The bath. The furniture in the bedroom very dated and very scruffy. The young man who checked us in did not really care how he came across. The cost of breakfast was way over priced. I had to keep asking for food and hot water to be replenished.
• Jane (8/5): Relaxing, comfortable stay. - Excellent location. Very friendly staff at reception and a good welcome. Comfortable bed, big cupboard to put everything in. Nice bar with excellent staff. The WiFi code was not in the room - only on the desk. The WiFi dropped out occasionally and we had to contact reception to get the code again. Would be much better if it was in the room.
• Cari (3/5): -
• Alexander (9/5): Classic hotel near Hereford's great cathedral - Classic old hotel right across from the great Cathedral. Rooms are classic and comfortable. Good value in the winter too. Helpful staff saved me when I forgot something in the room. Common areas a tad dated, but no big deal, the rooms themselves are nice.
• Simon (6/5): -
• Chris (7/5): Hotel right in the heart of Hereford - Really nice staff and a great selection of Whiskey!! The rooms are very old and tired but not much choice in Hereford so it is what it is.
• Diana (8/5): -

Photos