Heywood Spa Hotel
Location: Heywood Lane, Tenby, gb
Star Rating: 4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Heywood Spa Hotel, located in Tenby, offers a luxurious stay just 2.4 km from North Tenby Beach. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private balconies in selected rooms.
Relaxation and Leisure
Guests can unwind in the indoor pool and hot tub, or explore the beautiful garden, terrace, and shared lounge. For those seeking relaxation, the hotel also features a spa offering a range of rejuvenating treatments.
Convenient Facilities
With a restaurant, bar, 24-hour front desk, and room service, Heywood Spa Hotel ensures a comfortable stay. Additionally, amenities like a business centre and a hairdresser's are available for guests' convenience.
Book your luxurious stay at Heywood Spa Hotel for a memorable experience in Tenby.
Important Information
The property reserves the right to charge individual guests or lead guests for the cost of rectifying damage which has been caused by the deliberate, negligent or reckless acts of guests to the hotel’s property or structure.This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Policies
Check-in: 03:00 PM - 11:00 PM
Check-out: 11:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Room service
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Massage services
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Concierge service
- Wheelchair accessible
- Kid meals
- Lower bathroom sink
- Emergency cord in bathroom
- Outdoor furniture
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Thermometers for guests provided by property
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Access to nearby indoor pool
- Golfing on site
- Self parking (surcharge)
- Offsite parking discounted rates available
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Health or beauty spa nearby
- Swimming nearby
- Vegetarian menu options available
- Bulk dispenser for toiletries
Rooms Available
-
Executive Suite
The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. Featuring a terrace with garden views, this suite also provides a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Sofa
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Premium Double Room
1 Double Bed
226 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Family Room
1 Double Bed and 2 Twin Beds
237 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone; cribs (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Room
1 King Bed
226 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV
Food & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Accessibility - Low-height counters and sink
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Private bathroom
- Slippers
- Electric kettle
- Wardrobe or closet
- Room service (limited hours)
- Wheelchair accessible
- Daily housekeeping
- Free WiFi
- Bedsheets provided
- Low-height counters/sink
- Bathroom emergency pull cord
-
Premium Classic Room
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV, a tea and coffee maker, a dining area and a wardrobe. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Executive Double Room
Executive rooms have the same features as Classic rooms but are bigger and have a private balcony or sun terrace. Children can be accommodated in this room, subject to availability.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Classic Double Room
This air-conditioned room offers a flat-screen digital TV and free WiFi. It also features a welcome tray, and a personal safe. The private bathroom has a hairdryer and complimentary toiletries. Classic Double rooms cannot accommodate an extra bed.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Superior Double Room
This double room has air conditioning and a flat-screen TV. Please note that this room cannot accommodate extra beds or cots. Children cannot be accommodated in this room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Classic Family Room
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV, a tea and coffee maker, a dining area, a wardrobe as well as garden views. The unit has 3 beds.
Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Classic Twin Room
This twin/double room features a flat screen TV, CD player and air conditioning. There is also an iron and ironing board, alarm clock, safe and tea/coffee making facilities. Please note that this room cannot accommodate extra beds or cots. Children cannot be accommodated in this room.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Linen
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
-
Executive Double or Twin Room
The twin/double room features air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a bath or a shower.
Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Fan
- Toilet
- Private bathroom
- Heating
- Slippers
- Dining area
- Electric kettle
- Wardrobe or closet
- Terrace
- Linen
- Outdoor furniture
- Entire unit located on ground floor
- Upper floors accessible by stairs only
- Clothes rack
- Toilet paper
- Heated pool
- Pool towels
- Shallow end
- Bottle of water
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Socket near the bed
- Single-room air conditioning for guest accommodation
Guest Reviews
- Davies (10/5): An amazing stay - Accommodation was amazing clean and with a huge comfortable bed plenty of tea coffee on asking for extra we were asked how many we needed lovely staff who were so gappy to help, gentleman who worked as bar staff and served our meals was really pleasant and made us feel taken care of, all facilities in the spa area were immaculate had an amazing stay meals were tasty and reasonably priced the restuarant area was gorgeous best weve ever seen Would highly recommend this hotel close to Tenby town centre too. Couldnt fault it
- catherine (10/5): -
- Richard (10/5): Highest recommended hotel in Tenby - Absolutely superb 5⭐️ Nothing whatsoever
- karen (10/5): Really lovelh - Lovely and excellent service highly Recommend Nothing perfect
- Neil (1/5): -
- Liam (9/5): -
- Simon (9/5): We only stayed here on a last minute getaway,the owners are very nice and friendly,my only negative was the car park cha - Very clean and modern looking Car park charge
- Kelly (6/5): Nice, but wouldn't go again - The room was perfect, staff were nice, though we did sau we were there for our weddung anniversary and the (very helpful) lady started to mnegative comments about how it was back then (14 years ago) granted the upgrades are lovely, but I would now never spend another anniversay there - ruined some lovely memories. Hot tub wasnt as hot as i'd expect, had to pay £8 to park because I'd booked through 'booking.com' .. breakfast was very average (hash browns and sausage were typical frozen foods) and no better than a cheap chain restaurant.
- ligy (10/5): -
- Brenda (10/5): -
- Philip (10/5): very nice place to stay in Tenby - nice spa included in price
- LIAM (10/5): All staff were very friendly, polite and helpful. Outdoor hot tub outside was perfect to relax in after a long like ride - We stayed here after the CARTEN bike ride. Location was perfect and the hotel is lovely. Staff were all super helpful and friendly. Nothing
- David (8/5): - Location No comfortable chair in room
- adam (10/5): -
- Debra (10/5): Would recommend - Everything was exceptional.
- Fabien (10/5): -
- Hannah (7/5): -
- Lesley (10/5): -
- victoria (8/5): -
- Karen (9/5): Friendly , clean, impressive hotel with good breakfast and spa facilities. - Lovely room and hotel. Breakfast very good. Was upgraded to balcony room for anniversary which had lovely view of garden . A good 20 mins walk into Tenby . Good parking at Hotel. Being charged extra for the hotel car park because we had made the reservation via Booking .com.
- Philip (8/5): Very pleasant hotel, a little distance from the town centre - Excellent staff Extremely slippery bath
- Anne (5/5): Lovely food and staff but room and spa needs updating - The food was lovely ans was the restaurant The staff were very friendly and helpful Our room had a bad odour, which the staff said are the drainage , they added an extra air freshener and left air con on, however no discussion to switch rooms. Also only hot water worked in the bath, needs a refit The facilities area needs some work , hot tub has bits missing etc Then upon leaving charged an extra £8 for parking as I booked through booking.com I have never had that added and I have stayed in plenty of hotels!!
- David Petit (9/5): -
- Ivana Maria Paul (10/5): -
- Spoor (10/5): We were very impressed and would recommend it to friends and family. - The room was spacious clean and had all facilities. The breakfast had a very good range. The staff were very polite and helpful. It was a little bit out of town and because there was no pavements and a busy road it didn't lend it self to go walking.
- Gavin (9/5): -
- Phillip Ivins (9/5): -
- Severine3133 (9/5): Hotel avec SPA/piscine à recommander - L'espace spa et piscine Lits confortables Chambre familiale 4 personnes Personnel prévenant Proximité Tenby Petit dejeuner copieux Parking payant
- Alders (10/5): Exceptional - The spa , room , staff and food were exceptional
- paul (10/5): - The restaurant had a lovely atmosphere and the food was perfect, the swimming pool was one of the warmest I've ever been in The jacuzzi wasn't working properly and the Sauna could've been a bit warmer
- Bishop (7/5): -
- Glyn (10/5): -
- Mali (7/5): Will definitely stay in the Heywood again when near Tenby - The location was amazing, the rooms were very smart! The breakfast included in the price, there was lots of selection before the cooked breakfast which was lovely too! If I had to say one thing I would suggest the sauna be a little hotter as it wasn’t very warm, however was still a good experience
- colin (10/5): Very enjoyable staff good - Spa very good and clean
- Cheryl (9/5): Very good. - Great location, fab breakfast. Didn't book our evening meal at the hotel as thought it was very pricey. A 2/3 course inclusive menu would have been nice, and wine around £20 a bottle.
- Rebecca (10/5): Lovely weekend away - Lovely property Friendly staff Nice spa facilities Great location Tasty food My only gripe is very small!! Is that the bed was 2 singles zipped together and me and my husband kept falling into the gap in the middle. Otherwise though we loved our stay
- Simon (10/5): Fantastic staff and facilities. - Everything! The staff couldn't have been more helpful. Lovely room and the pool was so warm and relaxing. Delicious breakfast too. Highly recommend.
- Karen (10/5): -
- Jane (9/5): Very relaxing stay and food is of very high standard,will definitely be returning - Clean ,modern decor and friendly staff . The rooms are nicely decorated and a very comfortable bed To have to pay extra for parking our car ,should be included in the price .
- Jones (10/5): ANDY & LISA'S STAY - My partner and I loved absolutely everything about Haywood Hotel and we are definitely planning on returning again. Possibly multiple times again. We hightly rate and recommend the Hotel as the finest that we've been too and its in a stunning location also . Tenby north beach is close and is stunning on a sunny day to visit also . Theres absolutely 0 complaints from us atall ... cant fault it atall
- Daniel (8/5): Pleasant stay good facilities and good food - Very good food Very good facilities Quiet location Mould on balcony door and surround. Toilet wasn’t clean. Tv bbc 1 bbc2 only in our room #206
- Sharon (9/5): Relaxing Welsh stay - Food was delicious and plentiful. There was a nice garden too.
- David (9/5): very good - Room was a really good size, the resturant where we had breaksfast was really nice and so was the food and food selection. nothing really
- Ella (9/5): -
- nadine (10/5): stunning stay kid friendly perfect location and amazing getaway - the hotel was beautiful loved the pool and hot tub outside nothing
- Emma (10/5): - Staff were lovely and our room was spotless. Comfortable beds and everything needed for an overnight stay. We enjoyed relaxing in the spa and hot tub.and breakfast was delicious. Loved everything ❤️
- Grug (10/5): All staff were so kind and friendly, loved how close it is to all the local pubs and the beach. Great value for money. W - The staff, location, food, room & spa.
- Darnall (9/5): I was unclear how far it was from train and how to get there. However once I figured it out it’s actually a pleasant w - Very comfortable and friendly staff. Food and drink easy. The jacuzzi at the spa was the bomb! Nice to be able to do some swimming and take a sauna. The owner is incredible! The massage was very disappointing.
- Karina (10/5): Great stay!! - We had a lovely stay at Heywood Spa Hotel. Very friendly staff, room was clean and food was amazing! Nothing to dislike
- lian (9/5): -
- Jian (10/5): -
- colindU2473ZX (10/5): Related break before I start a new career - Well if you're looking for a review here you go . Back for a 2nd time and staying for 3 nights . The reason for coming back is because its a hidden gem , every one here are amazing. The rooms are immaculate, the location is fantastic, swimming pool perfect, the food is absolutely amazing you will not be disappointed. Finally, everyone here are delightful and so helpful without trying. Even if you're not staying here come for the experience and food. Well done Anish and Isara you have achieved what some can only dream of. Regards Colin and Vickie.
- John (9/5): - Clean and comfortable, food was excellent.
- Joanne (10/5): Fantastic can’t wait to return - The staff in reception was extremely helpful couldnt do enough for us, the pool, jacuzzi, sauna was fantastic the hot tub outside made our stay, the breakfast was amazing and my room with the balcony was 10/10
- Peter (8/5): -
- Adam (10/5): -
- Rachel (10/5): Amazing A**** - Amazing staff and the spa was also amazing 👏 just what was needed after a busy day hiking. The food is amazing 😋 I was unsure with the menu as it is a bit of everything ( but I suppose you have to cater to everyone) highly recommend the butter chicken and my husband enjoyed the gyozos and the ramen. Nothing everything was amazing
- Dawn (3/5): Very over priced! - The downstairs was beautifully designed and clean. The breakfast was nice. The staff were very friendly & helpful. Paid for a deluxe room, it was far from it…stains on the bedding, runner, chair, & lamps in the room. The bed was so uncomfortable, I double checked it even had a mattress. Not worth the high end price they’re charging!
- Silvia (9/5): Good stay - Almost everything was excellent. Poor management of the two EV charging spaces with cars parked there not on charge and also cars that are not even electrics or plug in. We were unable to charge the car. Also, we were asked what time we would like the breakfast the night before and we booked but had to wait a long time for the cooked breakfast.
- Guest (6/5): -
- Allison (10/5): -
- Melanie (9/5): - Relaxed atmosphere. Loved the Spa and pool. Food excellent, both evening meal and breakfast. Beds could've been more comfortable. Parking charge.
- jane (10/5): Exceptional - Exceptional very clean lovely food helpful friendly staff lovely pool and spa area easy parking walkable into tenby we will be returning highly recommened
- Lucy (10/5): -
- Joanne (9/5): Lovely hotel with great facilities. The food was fantastic. - The breakfast was fantastic, cooked fresh. Great selection. The service charge added onto our evening meal. This should be optional.
- Mandy (10/5): -
- Cerys (10/5): -
- Phillip (8/5): Lovely hotel, good experience and will stay again, but will eat out at a restaurant in Tenby in the evening. - Plenty of parking, fresh decor in the room, nice pool area, several public areas to sit and relax and socialise. The receptionist that checked us in was lovely. The breakfast was very good. Evening restaurant menu was expensive and not special.
- Stephen (10/5): - Everything Nothing
- chloe (9/5): - The use of leisure facilities
- Sarah (9/5): - Where to start , stayed here with friends for a spa break , from the minute we walked through the door the service we received was exceptional, we were given a room upgrade , room’s were spacious and beds really comfortable , Restaurant staff could not do enough , service was second to none and the food just incredible , booked spa treatments with Judith who from the moment she introduced herself made us feel we were in good hands and treatments were fantastic , leisure facilities swimming pool , sauna ,jacuzzi robes and slippers provided , so impressed by this little gem of a hotel and staff we booked another break while we were there and can’t wait to return .
- sarahd170 (10/5): Just superb - Where to start , stayed here with friends for a spa break , from the minute we walked through the door the service we received was exceptional, we were given a room upgrade , room’s were spacious and beds really comfortable , Restaurant staff could not do enough , service was second to none and the food just incredible , booked spa treatments with Judith who from the moment she introduced herself made us feel we were in good hands and treatments were fantastic , leisure facilities swimming pool , sauna ,jacuzzi robes and slippers provided , so impressed by this little gem of a hotel and staff we booked another break while we were there and can’t wait to return .
- X7041XNjoannaw (10/5): Excellent, welcoming spa hotel with delicious dining. - What a find! Lovely hotel with excellent facilities. Relaxing spa and a beautifully decorated restaurant with very delicious food. Exceptionally clean throughout and very organised and well run with helpful and attentive staff. We had a lovely time and would definitely go back.
- Amanda (10/5): -
- Lyndon (8/5): -
- Jasmine (10/5): A really enjoyable relaxing stay - It was really clean, the rooms were very comfortable, food was delicious and staff were really friendly. Nothing, we really enjoyed our stay
- susanpG1632PB (10/5): Relaxing and welcoming - The hotel is on a quiet road outside Tenby. The staff were welcoming and very helpful with luggage. The room was clean and well appointed. the spa area was sell set out and the pool and hot tubs are clean and easy to get into for someone who needs a rollator to get around. the atmosphere was friendly. The Marigold restaurant was beautifully decorated and the food was excellent. The Wait staff were friendly and efficient.
- Ronald James (7/5): Nice hotel, dodgy meal. - Cleanliness Sadly, the chicken meal I had on the second night resulted in a violent stomach ache at 2am after which I vomitted throughout the night and we left to go home at 7.30am without having breakfast. The girl at reception was unsympathetic and denied there was anything wrong. We were required to pay a service charge. We will not be going again.
- Ormond (9/5): We will definitley return as a treat - The room was lovely. Well appointed. Staff were very helpful and considerate. Food was lovely, a little more expensive than some, but still worth it as a treat. Would hightly recommend. Pool lovely. Only moan was the sausage at breakfast... not nice at all. That aside breakfast was delciious.
- Elaine (10/5): All the staff were welcoming and polite and helpful . - The breakfast was very good had a good selection.
- Jess (7/5): - The rooms were large and clean. The spa is great and the staff were lovely. Really poor quality blankets and pillows, mattress wasn't that good either. We paid £172 with breakfast. I would expect better quality bedding for that price. We also had food in the marigold, which I couldn't eat. I ordered pork bao buns, and it was tiny bits of pork with apple sauce and raw chili's. There was more apple sauce and chili than pork, was extremely disappointed with the food, although that can't really be blamed on the hotel, even though the restraunt is part of the hotel.
- davies (10/5): -
- Carwyn (10/5): -
- Beer (9/5): Lovely relaxing short break - Had visited several times a few years ago,prior to new owners, sadly we stopped as it was not what it used to be,however it's now back to its best with an excellent menu cooked beautifully..the staff were always great and it was lovely to see them again We will be back again soon ..thank you weather lol...hardly hotels fault
- mac (7/5): - Relaxing and tranquil Booked accommodation thru booking.com and had to pay to park the car.
- Carley (10/5): Lovely stay here will stay again - Quiet and very clean comfortable also The room bathroom smelt very damp but was clean
- Cook (8/5): -
- James (4/5): Was ok - It was clean, descent breakfast and nice staff. The bed had no support and the spa facilities were just about working( hot tub inside was just about warm and didn't go in the outside, because the temperature kept falling).
- nicolaaD8909ON (10/5): Amazing stay looking forward to returning soon - Amazing stay at the haywood spa Hotel. We were upgraded which was a lovely surprise for us which made our stay even more special. The staff at haywood spa Hotel just couldn't do enough for us all were so friendly & polite. The room that we stayed in was spacious and immaculate. We enjoyed the use of the outdoor jucuzzi and the spa back massage and facial was the best that I have ever had. There is also a good choice of different meals at the restaurant, what we ordered from the evening menu was very tasty and the potion sizes were great. The hotel location is ideal for exploring tenby and Saundersfoot.
- Andrew (10/5): Lovely relaxing few days, can’t wait to visit again - Everything Nothing
- Julian (7/5): Lovely spa facilities, food and staff were very helpful and friendly. - Room was very clean, staff were very helpful and food was delicious The Tv in the room only worked on 3 channels.
- Jess (9/5): -
- Alice (1/5): -
- Josh (10/5): Amazing staff very helpful. Lovely hotel spa was amazing - The spa was excellent
- Helen (7/5): A Quirky Hotel. But overly priced!! - I liked the layout of our hotel room it had a separate sitting room with dressing room as well as the bedroom area. There was an outdoor jacuzzi which, was lovely and the deco in the restaurant and sitting rooms around the hotel were renovated modern in a Asian theme. I didn't like there was no lift, we had to pay £5 parking because we booked through booking.com it's like the hotel was making extra money from us as we also had wine. The cheapest red wine was £28 and it was horrendously cheap tasting like vinegar and 11%. The restaurant was stunning, but overly priced for what you had, I complained about the coffee, as I had floating bits in it. For the price we paid for the hotel, I think we have stayed in much better hotels for the price. The pool was tiny and the indoor jacuzzi wasn't working or had no bubbles. We also had a robes and slippers and the both robes were tiny and flimsy. This hotel could upt their game, if they didn't cut on quality, I'm sure they could achieve full marks. As I LIked the hotel it was Quirky and different, but they came across as a top rating to themselves. when the attention to detail, the added specialties were cheap!!!!
- Nicholas (10/5): Could be better - Loved the staff they were so freindly and went out their way! The pool was a good size and the room was spacious. The bar and catering staff were amazing. The food was good and the restraunt was nice. The finish of the decor in the rooms wasn’t a good standard.. they could have been so much nicer than they were. Everything felt dated. The spa needs to be brought up to modern standards and more of a vibe. The plastic ceiling in the pool area felt like you was in a local leisure center more than a spa. This hotel had a lot of pottential but could be better. The spa area was very small so when it was busy with 7 couples it was full and no more could come in
- Rowlands (10/5): -
- Simon (1/5): Booked under misrepresentation... booked spa treatments which weren't possible! - Room was to the standard expected for the cost, breakfast was very good. We booked this hotel for the spa treatments, booked weeks in advance. Checked the treatments on arrival which were confirmed, which were then paid for in full. The following morning of the treatments, told treatments for us weren't as booked, different times & different treatments. When I challenged, treatments & times booked were never actually possible as no staff in to deliver. I requested a call from the manager to discuss the following working day, it never came, clearly not bothered. I booked this weekend for my partners birthday promising spa & treatment, spa was average at best & treatments not delivered. Paying for parking without prior notice was also poor. free if booked direct, charged in via Booking.com, clearly getting me to pay their booking.com fee!
- Lewis (10/5): -
- Lindy (8/5): Lovely hotel - Great hotel. Lovely staff, nice spa facilities and clean spacious room. Good location to walk into Tenby easily. Recommended. Indoor hot tub needs better jets
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