Hotel Smilen
Location: 9, Shumkov Kamuk Street, Smolyan, bg
Star Rating: 3 Stars
Property Type: Hotels
About this Property
Unique Location in Rhodope Mountain
The Smilen Hotel, nestled in the picturesque Rhodope mountain, offers an ideal retreat for both winter and summer getaways.
Convenient Proximity to Ski Slopes
Located just 3.5 km from the renowned ski slopes of the Pamporovo ski resort, guests can easily access a variety of ski runs within a short 10-minute drive.
Relaxing Spa Facilities
After a day of outdoor activities, unwind with a soothing massage, sauna session, or steam bath at the hotel's spa facilities, ensuring a rejuvenating experience during your stay.
Ready to experience the perfect blend of comfort and adventure at Smilen Hotel? Book your stay now and create unforgettable memories in the heart of the Rhodope mountain range.
Policies
Check-in: 02:00 PM - 10:00 PM
Check-out: 11:30 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Clubhouse
- Parking
- Non-smoking rooms
- Restaurant
- Room service
- Terrace
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Sauna
- Massage services
- Ski storage
- Darts
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Board games/puzzles
- Kid meals
- Kids' outdoor play equipment
- Outdoor furniture
- Fruits
- Steam room
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- 24-hour security
- Security alarm
- Ski storage
- Television in common areas
- Front desk (limited hours)
- Express check-in
- Free wired internet
- Snack bar/deli
- Playground on site
- Ski lessons on site
- Offsite parking discounted rates available
- Internet access
- Games
- Housekeeping on request
- Concerts/live shows
- Clubhouse
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Snow sports gear
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
Rooms Available
-
Studio
1 King Bed
431-sq-foot room, balcony/patio with mountain views
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking, pet friendly
Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Fireplace
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Balcony or patio
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Deluxe Double Room
1 Double Bed or 2 Twin Beds
366-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room
1 King Bed or 2 Twin Beds
301-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Double Room ( Fireplace)
1 Double Bed or 2 Twin Beds
388-sq-foot room with mountain views
Relax - Fireplace
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - Energy-saving switches
Need to Know - Housekeeping on request
Non-Smoking
Max Occupancy: 3 (3 Adults)
- Coffee/tea maker
- Minibar
- Shower
- TV
- Hair dryer
- Desk
- Private bathroom
- Heating
- Fireplace
- Electric kettle
- Room service (limited hours)
- Daily housekeeping
- Free WiFi
- Free cribs/infant beds
- Bedsheets provided
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
-
Apartment
This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. The apartment features a wardrobe, an electric kettle, a sofa, a flat-screen TV, as well as mountain views. The unit has 2 beds.
Max Occupancy: 4 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
Standard King Room
The double room offers heating, as well as a private bathroom featuring a hairdryer. The double room provides a wardrobe, an electric kettle, parquet floors, a flat-screen TV, as well as mountain views. The unit offers 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
Deluxe Queen Room
This double room's special feature is the fireplace. The double room features parquet floors, heating, as well as a private bathroom featuring a hairdryer. The spacious double room provides a flat-screen TV, a wardrobe, an electric kettle, a sofa as well as mountain views.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Fireplace
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
Deluxe King Suite
The suite includes a private bathroom fitted with a hairdryer. The suite features a wardrobe, an electric kettle, heating, a flat-screen TV, as well as mountain views. The unit has 1 bed.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Fireplace
- Electric kettle
- Wardrobe or closet
- Clothes rack
- Toilet paper
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Key access
-
One-Bedroom Villa
This villa features 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer. Boasting a terrace with mountain views, this villa also features a wardrobe and a flat-screen TV. The unit has 2 beds.
Max Occupancy: 2 (2 Adults)
- Hair dryer
- Refrigerator
- Desk
- Private bathroom
- Heating
- Sofa
- Hardwood or parquet floors
- Electric kettle
- Wardrobe or closet
- Terrace
- Clothes rack
- Toilet paper
- Sofa bed
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
Guest Reviews
- Georgi (9/5): Прекрасен тих и спокоен хотел с фантастична гледка към планината - Мястото и гледките от хотела са прекрасни. Изключително спокойно и тихо е. Домакините са много мили и отзивчиви, накараха ни да се чувстваме като у дома си. Стаята беше просторна, чиста и много, много топла. Опцията да ни запалят камината в нея беше също чудесно допълнение. Хотелът се нуждае от малко освежаване и обновление. Има неща, които просто са се износили с готините, но нито едно от тях не ни помрачи престоя.
- Petar (8/5): Топъл и уютен - Учтив персонал, изключително топла и комфортна стая и разчистен път повреме на зимата. Сауната не бе с допълнително заплащане в booking, но на място все пак трябваше да се заплати 8€/човек. Закуската бе леко постна и ресторантът бе окей.
- Kristin (6/5): - Прекрасна гледка на планините, уютни стаи и хубава тераска навън. Много красива заобикащя природа. Отношението на персонала беше надменно и се държаха лошо с нас, особено жената на рецепция! Нямаше тоалетна хартия в стаите, беше доста хладно и не ни дадоха печка,защото “нямало”, а всъщност имаше просто на жената на рецепция не и се занимаваше въобще.
- Ani (10/5): -
- Цветелина (10/5): Отличен - Хотелът е в близост до езерата с прекрасни гледки. Стаята беше много уютна. Идеално място за хора, които искат да се откъснат от натовареното ежедневие. Тишина и спокойствие. Персоналът беше много любезен, храната ни хареса. На двора имаше няколко котки, които бяха много сладки. Отново бихме посетили.
- Cynthia S (9/5): Perfekte Ruhe in der Natur - Sehr hübsches, stilvoll eingerichtetes, grosses Zimmer mit Blick auf die Berge. Schönes Restaurant, leckeres Essen, abwechslungsreiches Frühstück. Wir bekamen Wandertipps und Rhodopentee und die Kinder spielten stundenlang mit den süssen Katzen. Das Abendessen (Halbpension) könnte etwas abwechslungsreicher sein. Aber lecker war es!
- Petr (9/5): -
- Христина (10/5): -
- Tania (10/5): - Много приветлив хотел. Поддържан и чист. Останах много впечатлена. Закуската беше добра с много красива гледка. Бих се върнала от отново.
- Veronika (10/5): -
- Lidia (10/5): - Може да бъде по разнообразна. Чуваше се шум на интервали.
- Георги (10/5): Прекрасно място за спокойна почивка - Стаята беше много чиста, с удобно легло. Изключително спокойна обстановка. Приятна закуска, ресторантът към хотела е много добър. На рецепцията ни предоставиха много полезна информация за забележителностите в околността. Много мил и отзивчив персонал.
- AsPaBo (10/5): -
- Аси (7/5): - Хотелът разполага с удобен паркинг, прекрасна гледка, чисти и добре поддържани стаи. Персоналът е много любезен и отзивчив. Подвижния душ в банята не можеше да се закачи,което беше доста неудобно,тъй като постоянно трябваше да го държим в ръка.Закуската беше на блок маса в която единия ден имаше пържени филии,а на другия мекици.Освен това липсваха част от обявените десерти.Добре е тези неща да се подобрят!
- Avkova (10/5): -
- Ivan (1/5): - Отношение , закуска
- Sabrina (9/5): -
- Emmanouil (10/5): Όμορφο κατάλυμα, ευγενικό προσωπικό. - H θέα, το άνετο και ευρύχωρο δωμάτιο, το κρεβάτι, το μαξιλάρι, η καθαριότητα. Κάποιες ελλείψεις στο πρωινό.
- Veneta (8/5): -
- Илиев (10/5): Това се казва почивка - Каквото виждате на снимките, това и ще получите! Достоверност спрямо представената реклама. Отличници! Не мисля, че на базата на всичко хубаво, би ми направило нещо лошо впечатление.
- video (6/5): -
- Stoycho (8/5): It was very nice and we will probably go there again - The nature and view Not much of an options regarding the kids menu in the restaurant But everything else was fine
- Петя (10/5): -
- Slaveya (8/5): -
- Стела Чаушева (10/5): -
- Stoyan (10/5): -
- Nedyalka (8/5): - Има много котки! На закуска излязохме на прекрасната тераса, защото времето бе чудесно и решихме да хапнем на свеж въздух. Оставяме си чиниите на масата и докато се върнем за чаша чай, котките вече бяха ни "обрали" половината закуска, а останалото беше в косми!!! Естествено, върнахме останалото в чиниите и си взехме нова закуска. Но въпреки че имаха пълна купичка с гранули наблизо, котките не престанаха да нахалстват за храна около нас през цялото време! Не беше никак приятно! Обичаме животни, но там тези просто бяха много "нагли', което не допада на всеки.
- Стефан (9/5): - Great place, great view, nice rooms. The staff was nice and helpful.
- Столета (10/5): Уникално! - Всичко беше на ниво. Чисто,уютно,обслужване ,гледка, любезен персонал,тишина спокойствие .Помислено е за всичко . ПРЕПОРЪЧВАМ! Че бяхме за кратко .
- Kovachev (8/5): Много добро преживяване в края на м.юли -
- Nikolay (9/5): -
- Alexandra (10/5): Exceptional -
- Atanasov (10/5): Exceptional -
- Dilyana (10/5): Perfect weekend getaway in the heart of the Rhodope mountain - The room was very clean, the location is good and quiet and there is enough place for couple of cars to park. The views are incredible and it is close to the Smolyan lakes. The breakfast was also satisfactory. Nothing.
- Maria (10/5): Great value for the money! - Amazing stay in the heart of the mountains! The hotel is cute, has a unique design and view. We loved how big and peaceful our room was, super clean and comfortable. The breakfast was great each day - nothing big, just a few simple things like pancakes or french toast, but it was great for us. The restaurant was also nice - food was good for the region and the staff was always helpful and smiling. I liked the fact that we're so close to many eco-trails and at the same time that we're not so close to the city center of Smolyan (too noisy there). Will definitely visit again! Some bug nets on the windows would be nice, as they were missing.
- Svetlana (9/5): Superb - Everything was ok. The choise of the food and drinks in the restaurant wasn't big and good enough.
- Vladimir (9/5): Superb -
- Mucev (10/5): Exceptional -
- Borislava (10/5): Wonderful place - Friendly and helpful staff, the rooms are spacious, very well furnished and perfectly clean. The food in the restaurant is delicious. With it’s location near the town and with lots of options for walks around hotel Smilen is the perfect choice for a nice and relaxing vacation. None
- Dragomir (10/5): nice and quiet place with friendly stuff - hospitality
- Desislava (8/5): Very good -
- Николай (10/5): Exceptional -
- Manchev (10/5): Exceptional -
- Atanas (8/5): Very good -
- Aleksander (10/5): Exceptional -
- Свилен (10/5): Exceptional -
- Simona (10/5): Exceptional -
- Georgi (10/5): Exceptional -
- Ivelina (10/5): Exceptional - The accommodation, the restaurant, the staff - excellent. Clean and comfortable. Quiet place with a unique view from the rooms. I would recommend the hotel to everyone.
- Петър (9/5): Superb -
- Анатоли (8/5): Very good -
- Rumyana (8/5): Very good -
- Byulent (10/5): Exceptional -
- Doni (10/5): Exceptional - The hosts were very kind and welcoming, the whole place was very cozy and the food was amazing!
- Lozanova (10/5): A very pleasant experience that we will definitely repeat again. - Location was great! Close to Smolyan and also good if you want to explore all nearby sights. Available parking. Views are breathtaking. Very clean. N/A
- Dimitar (8/5): Very good -
- Iavor (10/5): Exceptional -
- Ivanka (9/5): Superb -
- Dimitar (10/5): Exceptional -
- Alexander (8/5): Very good -
- Teddy (9/5): Superb -
- Vladimir (5/5): Unfortunately disappointed and won’t be returning there. - Nice view Unfortunately staff was nowhere to be found. After 10am went 3 times to restaurant to get coffee and nobody was there. Room wasn’t clean during our stay and had to go and ask for toiletries. What was advertised and we paid for as one bedroom villa was multiple hotel rooms connected to one another with outdoor entrances, instead of double bed or king size we had two single beds moved next to each other. Food at dinner was okay, but for breakfast there was very limited choice and only eggs that could get was boiled. Boys that was working in the restaurant were keen but definitely need to up their game (one of them was wearing t shirt with middle finger on the back). Not sure that’s what staff should be showing their guests. I wish I could write better review for the hotel as this is my home town where I grown, but unfortunately I can’t.
- Hristin (8/5): Very good -
- Kaloyan (8/5): Very good - Location, view, price, facilities The restaurant does not work for lunch, waiters are enthusiastic young guys who need to bring up their game a bit
- Rumi (10/5): Exceptional -
- Yosif (10/5): Exceptional -
- Anat (10/5): Exceptional - Great place. Quiet, great view from the balcony and very nice staff
- Stiliyan (8/5): Very good -
- Ivelina (10/5): Exceptional -
- Silviya (1/5): Disaster - The terrace with the view. Big and spacious room. Everything else. There was nothing in the restaurant to eat. We needed to reserve food and expected it for dinner, but then it happened so that there was nothing left for us. The hot water needed to run fir 10-15 min to actually become hot water. Disappointed!!!
- Рая (6/5): Pleasant -
- Simona (9/5): Good value for money :) - The interior is very beautiful, our bed was very comfortable and the room was clean when we arrived. The food at the restaurant was very delicious. Location of the hotel is great. Our room wasn’t cleaned during our 3 nights stay, we didn’t have enough toiletries and had to ask it. Unfortunately there was no air conditioning and the room became very hot.
- Uri (10/5): Exceptional - Location and the hospitality. Dinner options are very limited after 19:30.
- Monica (8/5): Very good -
- Ivan (9/5): Superb -
- Betty (8/5): If you are staying in the location, this is a good hotel - I love the location in the mountains
- Petrova (8/5): Very good -
- Koray (10/5): Exceptional -
- Galina (10/5): It was perfect - All Nothing
- Zornitsa (4/5): Clean rooms, mediocre food, great location - The rooms were very clean and some of the staff was very polite There were cats at the property, which was OK, however, the cats were climbing on top of the tables, where people usually eat. There was a spa center, but you had to contact the staff in order to turn it on. Most of the staff wasn't present when needed. The food was not very good, but it is somehow a personal preference. I would say that the rating here in booking doesn't correspond to reality, except for the cleaning part. If I had to rate it, I would say it was a mediocre stay - 5 out of 10. The lady however was nice and helpful, but the food, the cats and the spa center could be a lot better
- Aliza (10/5): Excellent place to stay in Smolyan - Excellent hotel. Modern, spotless, comfortable rooms and great bed, good service and very reasonable price. The place is a bit out of town, which is a great plus, since the views are incredible from each and every angle. We loved the place and wished we stayed longer. It has free parking as well.
- Margarita (10/5): Exceptional -
- Ivaylo (10/5): Perfekt -
- Antoan (9/5): Superb -
- Musat (9/5): Superb - Very good food.
- Konstantinos (8/5): Very good -
- Ivan (5/5): Passable - Definitely overpriced for what they provide! Our overall experience was not good.The staff was always staying in the restaurant. Only one of 3 days the steam bath was working, and the sauna was on only during the evening. There were no additional towels for the SPA, and for 3 days nobody changed our towels. The temperature in the room was uncomfortably high without option to control it. Breakfast was included in the price but without coffee or tea, also if you are not in the restaurant for the breakfast at the starting time you will not find anything left from it in 30 min.
- Petar (10/5): Our favorite place near Papmporovo - Perfect place. Very welcoming staff. Great atmosphere. Recommend it!
- Gödekli̇ (9/5): Great - We purchased half board, and both the breakfast and dinner were perfect. The personnel was extremely helpful. The hotel is located nearby to main road but in winter time, the branch road could be sliperry due to the snow, be careful. The room was big, and it was really hot (it was perfect during the snow time). If you go for skiing, it is approximately 20 minutes far away from the lifts/ski pistes by driving located in both Stoykite and Pamparovo. The hotel has also spa, we didnot try but it looked very nice & the message appointments were full, you should make the appointment prior to your visit. Thank you for great hospilatiy. nothing :)
- Borislava (10/5): Exceptional -
- Joseph (10/5): Exceptional -
- Delirium_tremens (10/5): Exceptional - Fantastic place and surroundings!
- Iveta (10/5): Exceptional -
- Aneta (9/5): Superb -
- Neli (10/5): Exceptional - I loved everything about this place. It's the perfect spot for a relaxing vacation or hiking experience. The host was super friendly, and the food was delicious.
- Stefan (8/5): Very difficult to find and reach the hotel - nice interior and clean you never see the staff, the reception is always empty nobody to ask or help! They don’t say you have ti pay extra for dogs!
- Mila (9/5): Superb -
- Vaibhav (8/5): Very good - Location and the view and the room is large and beautiful No room cleaning in 3 days. No toilettires replaced by self. Always have to ask the hostess.
- Tomova (9/5): Superb -
- Nikolay (8/5): Very good -
Photos
