Ascott Raffles City Shenzhen

Location: No.22, Dengliang Road, Nanshan District, Shenzhen, China, Shenzhen, cn

Star Rating: 5 Stars

Property Type: Apartments

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Sauna
• Non-smoking throughout
• Shallow end
• Fence around pool
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Physical distancing in dining areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Thermometers for guests provided by property
• Supervised childcare/activities
• Front desk (limited hours)
• Free wired internet
• Access to nearby indoor pool
• Offsite parking discounted rates available
• Internet access
• Housekeeping on request
• Indoor/outdoor pool
• Swimming nearby

Rooms Available

• Two-Bedroom Premier

  This spacious apartment comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The apartment features air conditioning, a washing machine, soundproof walls, a tea and coffee maker and a TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Three-Bedroom Premier

  This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned apartment provides a TV with satellite channels, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 4 beds.

  Max Occupancy: 7 (6 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Studio Apartment

  The air-conditioned apartment has 1 bedroom and 1 bathroom with a bath and a shower. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The apartment features a washing machine, soundproof walls, a tea and coffee maker and a TV with satellite channels. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Studio Executive Twin Bed

  2 Twin Beds

  624 sq feet

  
  

  Internet - Free WiFi

  Entertainment - LCD television with cable channels

  Food & Drink - Kitchen with refrigerator, microwave, and cookware/dishware

  Sleep - Blackout drapes/curtains and bed sheets

  Bathroom - Private bathroom, shower, bathrobes, and slippers

  Practical - All-in-one washing machine and dryer, safe, and iron/ironing board

  Comfort - Air conditioning and daily housekeeping

  Non-Smoking

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Microwave
  • Private bathroom
  • Slippers
  • Kitchen
  • Bottle of water
  • Daily housekeeping
  • Room service
  • Blackout drapes/curtains
  • Free WiFi
  • Bedsheets provided

• One-Bedroom Executive

  The spacious apartment has 1 bedroom and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned apartment offers a TV with satellite channels, a washing machine, soundproof walls and a tea and coffee maker. The unit has 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Single-room air conditioning for guest accommodation

• Two-Bedroom Executive

  This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. The apartment features air conditioning, a washing machine, soundproof walls, a tea and coffee maker, as well as a TV with satellite channels. The unit has 2 beds.

  Max Occupancy: 5 (4 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Coffee machine
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Single-room air conditioning for guest accommodation

• Studio

  The spacious studio provides air conditioning, a washing machine, as well as a private bathroom featuring a bath and a shower. The studio's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This studio features soundproof walls, a tea and coffee maker and a TV with satellite channels. The unit offers 2 beds.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Trash cans
  • Cots
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Single-room air conditioning for guest accommodation

• One-Bedroom Premier

  This spacious apartment is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartment's kitchen, which has a refrigerator and kitchenware, is available for cooking and storing food. This apartment is air-conditioned and features a TV with satellite channels, a washing machine, soundproof walls and a tea and coffee maker. The unit offers 1 bed.

  Max Occupancy: 3 (2 Adults)

  • Coffee/tea maker
  • Shower
  • TV
  • Telephone
  • Air conditioning
  • Hair dryer
  • Bathrobe
  • Refrigerator
  • Desk
  • Seating Area
  • Toilet
  • Washing machine
  • Private bathroom
  • Satellite channels
  • Kitchen
  • Alarm clock
  • Cleaning products
  • Linen
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Trash cans
  • Smoke alarm
  • Fire extinguisher
  • Free gym access
  • Single-room air conditioning for guest accommodation

Guest Reviews

• ようぃあき (8/5): -
• Paul Liang (9/5): -
• PUI KEI PEGGY (9/5): -
• Alessandro Jeremy (10/5): -
• Jean-Dominique (9/5): Good room, front line staff not fully trained but willing to help - big rooms and 2 bathrooms People at desk did not know how to handle my daughter's Entry-Exit document (no visa on the passport made them excessively worried)
• Addie (10/5): -
• Montvydas (10/5): -
• Alexia (9/5): -
• Pratik Pradyot (10/5): Wonderful stay in heart of Shenzhen. We loved the 3 nights stay in Ascot. - Location, vegetarian options in the breakfast buffet, the room facilities, everything was in working order. The children’s play area could be bigger and more well maintained, especially the outdoor one. The huge outdoor seating area had no chairs or tables.
• Chee Ho Chase Jose (10/5): Spacious, and convenient, great choice for a family - It was comfortable and made us feel at home Clean and spacious family flat with two bedrooms, two bathrooms, a living room with dining area and a kitchen. Conveniently located right above a mall with many shops and restaurants and surrounded by many other local restaurants. Walking distance to other central area. The staffs were friendly (especially the staffs at the entrance door and the staffs at the breakfast buffet venue who were very helpful). There is 7/11 right in front of the hotel so it was convenient but the Walmart in the mall below did not open early in the morning so I went to Freshippo which was about 10-15mins on foot.
• Yeow Ong (7/5): Normal stay. - Location is good. Right above shopping mall and MTR station. Lobby is always hot and humid. Lift is too cold. Rooms aircon have a foul smell.
• RickyLeeUK (9/5): Excellent Hotel and Great Location - Hotel is excellent in the Nanshan area, inside the shopping mall and very good. Metro next door and access to all very good places.
• 陳 (10/5): -
• Yeong Hong (8/5): - Facility and location convenient Breakfast
• Vladyslav (10/5): - Good
• SEOK IMM (9/5): -
• SEOK IMM (9/5): -
• Markus (8/5): -
• Sharleen Jayne (9/5): It was a wonderful stay. Convenient, clean, staff are really nice and helpful - Connected to the mall. Staff are nice, rooms are clean Nothing
• Cindy (10/5): -
• Yongseok (8/5): - Location, kindly host and all~~~ very nice.~~ Swimming pool is no good...There are moss... All is good without swimming pool.
• gianluca (8/5): Great apartment. - Nice spacious apartment. Had an upgrade to a 2BR one! Decent breakfast.
• EE (8/5): -
• Yik Tsz (8/5): Good location - The robot deliveries are amazing Smells wired in the lobby
• Denis (8/5): -
• Andrey (9/5): -
• Rafael (7/5): -
• Michael (7/5): -
• WAI LENG (10/5): We booked a three‑bedroom unit that was very roomy and spacious, as well as clean and comfortable. The location is excel - Room is spacious, convenient as it is connected to the mall with many restaurants and metro station. Nil
• Cindy (10/5): -
• Cindy (10/5): -
• Rocio (8/5): Eficiente agradable estancia - El mejor servio de “concierge” y ayuda con el móvil, que haya tenido en ningún hotel hasta ahora. Muy serviciales y amables
• Neville (10/5): - The location, The hotel facilities, The Cleanliness and Friendly staff. Superb Hotel.
• Raghav (9/5): -
• Denise (10/5): -
• Gim Hock (10/5): - Clean and great facilities Not too convenient from city
• Zhanar (1/5): -
• DAVID (10/5): -
• Mansour (10/5): - Everything
• Mirvalieva (10/5): Отличные апартаменты - Месторасположение отличное. Внизу много кафе, прямой выход в торговый центр и парк. Ледяная вода в бассейне
• JIANN-SHYA (9/5): - 枕頭不好
• Abdulrhman (8/5): -
• Rodolphe (8/5): Très agréable - Bien placé avec un centre commercial juste en-dessous et appartement très fonctionnel Personnel aux petits soins Un peu loin de Futian où nous avions finalement nos rdv Mais pas en rapport avec l’hôtel en lui-même bien localisé à Nanshan
• young wook (10/5): -
• DARIUS BOON LENG (9/5): Pleasant and comfortable - Convenient and have a mall on it! Nothing
• Rosa (10/5): -
• Ana (10/5): - Super place to be comfortable in Shenzhen! When I come back I know where to stay! Thanks Ascott for creating this amazing living experiences!
• Morgan (4/5): - Staff were slow, and at the restaurant they did not clear the tables.
• Karina (10/5): Will definitely book this place when coming back with kids - Location is perfect, right above the food court and supermarket Amenities are all good The room is spacious and clean Washer and dryer in the room 👍🏼 Nothing, all is good
• Karen (10/5): -
• Ka Yin (10/5): - Close proximity to major shopping malls and attractions at Nanshan area. Great services and family friendly especially on room choices.
• Kar (9/5): -
• SE HO (9/5): - 호텔과 쇼핑몰이 연결되어 편리하게 이동이 가능함. 수영장도 깔끔하고 이용객이 적어 편하게 사용하였음. 직원들도 친절하고 적극적으로 도움을 주고자함. 지하철역에서 가까우나 유모차가 있다면 가는길이 조금 불편할수 있음
• Josephine (9/5): -
• Halina (10/5): -
• Khalid (10/5): - الغرفه ممتازه والنظافة عاليه والاستقبال يساعدون في كل شي ومدخل المول من الفندق والمترو جنب الفندق... اشكر إدارة الفندق على كل شيء البعد عن الاسواق المشهورة والمعروفة
• Sut Chi (7/5): -
• Qi (10/5): - a hotel that is convinient for long stay. Nice location, with plenty of choices of foods.
• Ning (10/5): Exceptional -
• Nasser (10/5): Exceptional -
• Fengyi (10/5): Exceptional -
• Phyllis (9/5): Nice stay at the Ascott Raffles City. - Great location, next to a mall with connections to the subway. Good value for the spacious and clean room. Aircon was not cold for sleeping. The temperature didn’t change even when lowered on the remote control.
• Vivienne (9/5): Superb -
• Pink (10/5): Exceptional -
• Cindy (10/5): Exceptional - The hotel is conveniently located above a mall, and the rooms are spacious.
• Mel (10/5): Clean accommodation - Our 2nd time staying in Ascott as rooms are big with comfy beds. Accommodation is located near to metro station and plenty of F&B options.
• Josephine (10/5): 值得推介 - 住在這酒店經驗非常好。地點方便，而樓下是一個5樓的商場。很多餐廳的選擇。打車亦很方便。
• Vladislav (5/5): I recently stayed at this hotel during trip to Shenzhen, and unfortunately, it was a very disappointing experience. Alt - Hotel placed in a great area, with a great shopping mall. Before that visit visited many times for business and mostly liked it, but our last time was awful Crucially rude staff and we’ve received old renovated room
• Mohammed (10/5): Excellent stay, close to everything, staff are exceptional. - The staff at the reception was exceptional. Everything was good.
• Stephen (10/5): - what a great place if you need to be in this area
• Lei (10/5): Exceptional -
• Lang (10/5): I had a wonderful experience during my stay. Both the suite and standard rooms were incredibly spacious, offering plenty - Space is generous
• Kassymov (10/5): Exceptional -
• Chia (8/5): Excellent location and access to mall. - Breakfast was good but would like to see more local food rather than international selection. Poor WiFi connectivity but perhaps that’s a local issue.
• Monica (10/5): Exceptional -
• Josephine (8/5): 方便和舒適的好酒店 - 我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。
• Liyan (9/5): Superb -
• Shanon (9/5): I would return to stay at Ascot if I visit Shenzhen again - The rooms were homely and comfortable, and the staff were helpful and thoughtful. 1. Breakfast selection was limited, wished they was more variety of western choices. Food was also oily. 2. The beds were a bit too hard
• Alysza (8/5): Very good - Good location, nice hotel, nice staff Slow wifi.
• Jessica (10/5): Awesome hotel/apartment highly recommend for family stay as it includes washing machine and dryer which is a very im - Luxury embellishments in the rooms Location of the property situated was a little hard to find at first
• Vanessa (9/5): We encountered friendly staff, room was clean and comfortable. I will choose this property again the next time I’m in Sh - The bed was very comfortable. We stayed for 3 nights and had good night sleep every night. The bathroom was spacious, and the shower was so good. The washing machine was helpful but the dryer function could be better because the clothes couldn’t dry properly after washing. We had to lay them around the room to air dry.
• Foo (10/5): Exceptional -
• Dawn (9/5): Very Pleasant Stay! - Good comfy beds. Good sized apartment. Very clean apartment. Good wifi. Good location. Helpful staff. Decent breakfast with good coffee. Also pretty good coffee available throughout the day at reception area.
• Ka (9/5): Superb - Spacious room and bathroom Breakfast dining area is small
• Daniel (10/5): - Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
• Mel (10/5): Exceptional - Clean apartment and convenient location (very close to subway station, plenty of F&B options in the neighbourhood and key places like fashion wholesale market) NA
• Nas (10/5): Exceptional -
• Jocelyn (8/5): Very good -
• Yingmei (8/5): Very good -
• Federick (10/5): Exceptional -
• Nixon (9/5): Have stayed in this place more than 7 times already and always felt good - Convenient and centrally located Nothing really
• Sabine (9/5): We had a lovely stay in Shenzhen, the hotel - Lovely location, great space in the apartment. Really nice No bar in the hotel
• GAN (10/5): good value,great location and superb beds - its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
• Chung (6/5): Toublesum - Experienced reception staff talking politely and reasonably. Inexperienced reception staff talking rudely and answering disappointingly..
• Goh (10/5): excellent and beyond my expectation! will stay this property again for next visit to Shenzhen!!! - everything about this property!! especially the location! the property link to many malls and metro station! None
• KAR KIT (8/5): So far so good! - So far it is OK
• Lillian (10/5): Impressive! Highly recommended! - It was very clean , comfortable and well maintained, and aesthetically beautiful plus functional. Plenty of storage, well equipped kitchen and amenities. Connected to mall entrance was another highlight. The staff are very friendly, professional and helpful. None
• May (9/5): Will come back to stay again. - Breakfast was good with lots of varieties. Location was perfect with Raffles city shopping below our Hotel and MTR was right at the front of the hotel. Not at the moment
• Silviajadeite (8/5): Very good -
• Josue (10/5): - The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.

Photos