ibis Styles Medan Pattimura

Location: Jalan Pattimura No 442 Kelurahan Darat Kecamatan Medan Baru, Medan, id

Star Rating: 3 Stars

Property Type: Hotels

About this Property

Important Information

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

• Offsite parking discounted rates available
• Clubhouse
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• BBQ facilities
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Kid meals
• Infinity pool
• Coffee Shop on site
• Fruits
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Smoke alarms
• Shared stationery like menus, pens are removed
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Key card access
• Mobile app for room service
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Access to nearby indoor pool
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Free pool cabanas
• Offsite parking discounted rates available
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Clubhouse
• Wine release events
• Reception hall
• Secured parking
• Swimming nearby
• Accessible shuttle
• No accessible shuttle
• Accessible train station shuttle
• No accessible train station shuttle

Rooms Available

• Deluxe Suite with One Double Bed

  Max Occupancy: 2 (2 Adults)

• Superior Double Room

  This double room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box and an electric kettle. The unit has 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Free gym access

• Superior Twin Room

  The twin room provides air conditioning, a safe deposit box, an electric kettle and a flat-screen TV with cable channels. The unit offers 2 beds.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Desk
  • Toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Interconnected room(s) available
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Free gym access

• Deluxe Double Room

  The spacious air-conditioned double room provides a flat-screen TV with cable channels, a seating area, a safe deposit box and an electric kettle. The unit offers 1 bed.

  Max Occupancy: 2 (2 Adults)

  • Shower
  • Safety deposit box
  • TV
  • Telephone
  • Air conditioning
  • Seating Area
  • Toilet
  • Slippers
  • Satellite channels
  • Additional toilet
  • Sofa
  • Electric kettle
  • Bidet
  • Linen
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
  • Sofa bed
  • Bottle of water
  • Trash cans
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
  • Accessible by lift
  • Smoke alarm
  • Fire extinguisher
  • Key access
  • Key card access
  • Air purifiers
  • Free gym access

Guest Reviews

• Hafizhan (10/5): - Clean rooms, good bed, nice staff and decent breakfast. Breakfast needs more options. Firmer pillows would be great.
• Margarida (7/5): -
• nur hafsah (9/5): -
• Kelvin (8/5): Nice design room - There is body pillow . And the mirror at the shower room is very beautiful So far no
• Riky Asmoro (8/5): -
• Zenon Styczyrz (8/5): -
• Melissa (10/5): -
• Melda (8/5): - Lokasi strategis. Kamar nyaman Makanannya kurang lengkap. Bnyak yg tidak di readykan
• Khairul (7/5): -
• Aizad (10/5): -
• Doraim (10/5): - My fav place to stay in Medan. Always have such pleasant time. Nothing to complain about. Thank you!
• Rao (2/5): A stressful and disappointing stay marked by unprofessional staff behavior and lack of guest safety. - The hotel location is convenient, and the room booking process has always been smooth and normal. I personally, as well as my friend, have stayed at this hotel multiple times in the past and never faced any issues before this incident. Our previous experiences were always fine, which is why this situation was even more disappointing. One night at around 11:30 PM, we planned to go out together. One of our friends, who was staying at the Ibis Hotel and is a heart patient, informed us that he needed to return to his room to take his medicine and would come back within 20 minutes. After he went to the hotel, he suddenly became unreachable and went offline. Considering his medical condition, we became genuinely worried about his health and safety. We immediately went to the hotel reception and politely requested the staff to confirm his well-being by calling his room. Instead of assisting us, the receptionist behaved irresponsibly and unprofessionally. He provided false information, claiming that our friend had been inside the hotel since 10:00 PM, which was clearly untrue as he was with us outside until 11:30 PM. Despite being informed about a possible medical concern, the receptionist refused to call the guest’s room and responded rudely, showing no empathy or sense of responsibility. The situation became even more disturbing due to the behavior of a staff member named Bea. She sent a direct WhatsApp message to our friend stating, “Some mad people came to our hotel asking about you. Do you need security?” This message was highly inappropriate, disrespectful, and misleading. It misrepresented us and escalated the situation unnecessarily. More concerning is the fact that a hotel staff member was directly contacting a guest on personal WhatsApp, which raises serious questions about professional boundaries, data privacy, and staff conduct. Hotel employees should never engage guests through personal messaging platforms unless strictly required for official purposes and approved by hotel policy. This behavior felt intrusive and unprofessional. Our concern was purely about health and safety. Our friend is a heart patient, and the staff ignored a simple request to call his room, showing a serious lack of care for guest welfare.
• David (10/5): A great stay - Everyone was so helpful and happy. Nothing was too much trouble. Bed comfortable, the room was big, the shower was good, and the coffee was supplied. Pool was clean. There was traffic noise but after 23-00 it went quiet. The pool was cool but once in I didn't notice.
• Doraim (10/5): Always perfect. - Location None
• Khan (7/5): A great place! - The staff were incredibly helpful and kind. They didn’t treat you as just another guest. The shower water didn’t go down until I lifted the cap on the floor.
• irna (10/5): -
• Andreas (8/5): Für ein oder zwei Nächte völlig in Ordnung - Gute Lage, gemütliche Zimmer , gute Klimaanlage Freundliche Mitarbeiter Früstücksraum zu kein Keine brauchbare Kaffeemaachine beim Früshstück
• Hafizhan (10/5): -
• Daan (10/5): -
• Noorasliza (8/5): -
• Mohd Nasir (8/5): -
• TAN (5/5): - Hôtel pas entretenu, très vieillissant. Rapport qualité prix beaucoup trop cher
• Roman (10/5): -
• Hafizhan (8/5): Great place to stay. - Bathroom was great. Beds were comfy. There's a safe so you can store important items. They provide complimentary drinks in the lobby. Breakfast could have more options. Operation hours could be an hour longer.
• Yemirebecca (10/5): Berlibur dengan keluarga - Thank you for making my sister's birthday and celebration even more memorable. My sister was happy and amazed when she entered her room. Thank you again, Ibis Styles Medan Patimura. The room was clean and fragrant, very comfortable. The service was also good, which made me even more impressed. Eating in the restaurant was very comfortable and the food was served quickly. The breakfast menu was also varied and the taste was also quite good. Hopefully, the High OCC hotel will be even more crowded.
• John (10/5): - There is elegance in simplicity, and kind staff make every task easier.
• Norlela Suryani (4/5): - The room spacious. Stinky pillow and sheets feel itchy
• DrDouglas1971 (8/5): Great Staff and Great Value - Highly Recommended! - As the 2nd Accor property in Medan I thought I would stay at my first IBIS for a couple of nights. The welcome was warm and staff throughout were helpful and courteous. My room was right at the end of the corridor, as I had politely requested and ensured a quiet stay. The decor was modern and exactly as it looked on the website. There was everything you could wish for in terms of desk, comfy chair, tea and coffee etc. You are not paying for luxuries after all. Wifi was responsive and reliable in both the room and common areas. The only improvement I would make were the pillows were very, very soft and offered no support. I did have a very sore neck waking up! Breakfast was fine but we didn’t return after our first visit; just not for us. All in all it offered a clean and nicely appointed place to stay, at a great price.
• 813bimas (10/5): The best three stars hotel in Medan - For many times to stay at this hotel, I really appreciated to all of the staff with excellent service. There is no reason to make a bad comment. Thank you for everything ⭐️⭐️⭐️⭐️⭐️
• K2277VNsriw (10/5): The best hotel in Medan - Very comfortable spacious room, very friendly service. for breakfast there are also a lot of delicious dishes. internet network is also very smooth. so you can stay while working. the best ibis hotel.
• muhammad novar (9/5): Beyond my expectation - Fast check in and out, friendly staffs, breakfast was yummy and spacious room. Limited parking lot, toiletries only for one person and air conditioner not cold.
• Florian (6/5): Akzeptables Großstadthotel, etwas in die Jahre gekommen. - Gute zentrale Lage, westlicher Standard Zimmer in die Jahre gekommen, teilweise sogar schäbig. Frühstück schlecht, wenig Auswahl. Keine Fenster zum Öffnen.
• Tomy (10/5): Exceptional - the room design and cleanliness
• Nik (9/5): A Good Quick stopover - Central Location, Practical Room Layout, Cleanliness Breakfast Spread. Menu very limited and not so appealing
• Anna (6/5): Comfy but average value for money. - Comfy room and bed. Clean bathroom. Good breakfast. Quite pricey for what you get. They say they have 2 pools, but there's only one. Very small gym for such a big hotel. Slow internet. If you're vegetarian, I wouldn't recommend eating at their restaurant! I ordered from the vegan section of the menu and was served a dish with chicken & fish...
• Carlos (4/5): Ibis was one of the most comfortable hotels. As times come some places loses its touch like ibis - Their breakfast meets my expectations always. Lack of cleanliness, constant delay of Laundry service, poor communication
• Rizdyna (9/5): Superb -
• Abdul (9/5): Superb -
• Abdul (9/5): Superb -
• Myrna (10/5): best services from the employee - the service n the price the nearest supermarket is closed
• Norman (4/5): Nothing meaningful - Location and staff The very poor selection at breakfast and the food ordered poor and tasteless. Better not to order room service or just book room only and order food via Grab.
• DominiqueS973 (10/5): Nice basic 3 star hotel in the middle of Medan - Good basic 3 star Ibis style hotel, good reception staff, hotel reception including public toilets are very clean Rooms , are all very clean and comfortable beds, great Aircon, very fast WiFi, modern smart TV, with connectivity to apple TV, netflix to YouTube ++++, they also have safe deposit boxes and cooler box fridges in all rooms The hotel has an indoor swimming pool on the 1st floor, gym, and meeting rooms. And non alcoholic bar Room service is fast and efficient normally takes 20 mins from order to in room delivery Breakfast is a good variety, and hot
• iiimeldaa (10/5): Incredible!!!! - Stayed at Ibis Medan like two weeks ago and all I could say is Ibis Medan hotel is a great choice! The room was clean and comfy, the food was delicious and the staffs were friendly, especially Louis at the retaurant that providing us an attentive service and Valen who did the checkin process with her friendliness and helpfullness making our stay enjoyable. Thank you!
• AdiW420 (8/5): Will come back soon - Amazing hotel, near to town centre, good service and they have cuisine of local food. They hotel concept are Modern and Trendy with modern meeting rooms. Nice & friendly staff. Full Facility and money value. Can not wait to visit this hotel again
• Vera (3/5): Not comfortable - Very close to places i wanted to go the cleanliness of the bedding and toilet were poor.
• Abdul (8/5): Very good -
• Syed (10/5): Hotel with view - Good location Big Room Helpfull staff Not enough parking space
• Doraim (10/5): Perfecto!! - Always staying at this hotel. Thank you for the great service and price.
• Nur (7/5): Value for money - Big size for room No hair dryer inside the room
• Angeline (8/5): Good, will recommend - Location, breakfast was good Clean, there is smell from the toilet
• 209_ (8/5): Very good - You shouldn't clean the room when it is not asked and key not returned
• Jessica (3/5): Poor -
• LoveTravel764683 (10/5): Enjoying Stay! - Staying here for 3 days, all good, the room was very clean and comfortable. Breakfast good,try the BBQ dinner, also good! The staff responsive and helpfull. My family and I enjoying the atmosphere and staying here. If I can suggest, need to provide the toilet in Pool area, (not beside the function room) because of the shower room doesn't have toilet seat or urinoir, so the black rubber mat keep the bad smell from people's pee in shower room. Thank you!
• Michael (8/5): Great value, good location, lovely breakfast :) - Lovely room for a short stay, breakfast was delightful for an Ibis this size. Staff was incredibly helpful, and a great location for going about Medan. The Swimming pool was slightly different than expected from what is shown in the picture, but still lovely. It looked nicer on the pictures. Would still come back :)
• Faezz (8/5): Very good - Interior design, big room , Water pressure too slow, breakfast should be improve.
• George (7/5): Good -
• Voyage03554850703 (10/5): Feeling so Awe - The hotel comfy, clean and satisfying. The food tasted good, the receptionist fast response and customer oriented. Keep up the good work for Ibis hotel. Would comeback later when I have a trip to Medan. Just for recommendation, please enlarge your parking area. There is nothing more than that. Lastly, thanks for the hospitality 👍
• Road07419238882 (2/5): Bad pestcontrol - I got 3 cocroach during my stay.. i dont understand what their pestcontrol person maintain it. I would not ever comback! ....................................................................................................
• R1024QOtom_n (10/5): The best value for money hotel in Medan! - We were welcomed by very friendly, polite and professional staff who are very helpful if needed. Room was decent size, modern, perfectly clean and comfy with great bed and nice pillows incl. bolster pillows. I don't need anything else from the hotel room for 1 week. Housekeeping staff was very polite also. Breakfasts were really good and above expectation. Furthermore the hotel is conveniently located in Medan downtown but neighbourhood is not noisy so we could have good sleep. I really don't think there is hotel with better value for the money in Medan and I can highly recommend it.
• Banesh (4/5): Disappointing -
• Kumeresen (8/5): Great value for money place and would recommend to travelers - Value for money. Friendly staff and facilities were clean and proper Swimming pool and gym room is small.
• Ani (4/5): Disappointing hotel in need of staff training. - Comfortable bed. Pool was dirty but remained open dispute workmen drilling and working with cement around it. Some staff were unfriendly. No option for adjoining rooms for our family which made our stay awkward.
• Wei (7/5): Good -
• Jeremy (7/5): Good -
• yunus_lg (10/5): Excellent stayed - The best service and hospitality in Medan!!! great!!! As platinum member of Accor, All facility and benefit is very good, with friendly staff. Feel like home! Thx ibis style patimura!!!
• Navigator16937677174 (10/5): Pleasant stay - It was a pleasant experience staying at Ibis. Smooth and quick check in process, great service from the staff, the staff very nice and helpful and easy access to central city, shopping centres etc. For sure, Ibis will be the first option to stay when I visit Medan.
• Igor (8/5): Very good -
• Zolzaya (7/5): It was good stay and friendly staff. They called me a taxi to airport. Wich was good. - I like the breakfast. It was good to have a coffee machine in the breakfast. I ate some fried rice and fruit juice. I enjoyed my coffee very much. I suggest putting a milk beside the coffee machine. It would make me fully satisfied with my coffee.
• suyowong (10/5): excellent service and good location hotel. - excellent service from checking in to checking out, my luggage was treated and stored well, until checking in until I got a room. Room is clean and located in our request, non smoking and high floor. thank you to Ms. Valencia & Ms. Mitha for you warm welcome during the check in time. However, meet the manager Ms. Rosity, thank you for the courtesy welcome. Feels home. however, they say Medan is "special hard attitude" but in Ibis Styles Pattimura, Medan is level up.
• terrestial15 (10/5): Good location and well maintained hotel. Recommended for business travelling - My business trip for a week in this hotel was amazing. Staffs were very welcoming and accommodating. Room is in amazing conditions with breezing air con and they even use refillable glass bottle in room to prevent using too much plastics, water dispenser is available near my room Welcome cake as a member also delicious even come with fruits😁 Recommended!
• Linda (6/5): - The staff is extremely helpful. The restaurant has a limited menu. The buffet breakfast was good, but the same thing every day. Prices are a bit high. Wasn't told beforehand that the pool was closed. No guide for the TV remote But, for a 2 or 3 day stay it's ok
• Victor (9/5): Superb -
• Meimeimei (7/5): Average - Great location Facilities. Less parking area. The sink is clamped.
• Matt (9/5): Great value for money. - It was clean, comfortable, good WiFi, decent food. Great value for money. The pool was a bit of a let down. Was a strange colour, so didn't seem very clean. And the gym was very small.
• Muhamad (9/5): Superb -
• Traveler44800076247 (10/5): Good Experience - Good service, room and facility. Stylist concept for interior. So many spot for take photo, lobby, cafe and swimming pool. Recommend for next stay with friend or business trip. Food and drink full of variety, taste was good and for presentation too
• Adenirmala (9/5): Superb -
• Marta (7/5): Good - The staff are very kind and charming. The swimming pool was a little dirty The water was not transparent I think that quality of the water was not correct.
• Paramanathan (5/5): Passable - Very 👍🙂 All is good
• Paramanathan (6/5): Pleasant -
• Anchalee (9/5): Superb -
• David (8/5): - I didn't like that the hotel desk clerk totally ignored me when I checked in (I am American and the one who paid for my room and my guest's (who was indonesian) room and did all her conversing with him. I even asked her if she spoke English and she replied that she could. She even had my guest sign the check in form which was in MY name. She needs to be taught that the payor of the rooms is the one who needs to be addressed.
• Tobias (10/5): Perfect stay for our one night stopover: comfy, clean and great breakfast -
• Lai (8/5): - I try to checked in by 3pm and the room wasn't ready, hence have to downgrade myself to a single bed room instead of queen size. It wasnt crowded that day though. You can do better Ibis.
• Goh (6/5): Pleasant -
• Salleh (6/5): Pleasant - clean no cabinet for cloth
• Naomi (6/5): Ok for a night - Shower was nice and hot with good water pressure Room was ok size and bed was comfortable Water dispenser on each floor Walls were very thin and neighbours very noisy No gym as such Tiny room with 3 machines but the floor was soaking wet so you couldn’t have done any floor work
• Rosa (7/5): Good -
• Carol (8/5): Location wasn't so strategic, but stay in hotel was good. - The breakfast was overall good, had varieties. I also liked the room, very spacious and comfortable and also very clean. I like the bed too, it was really good and comfortable, i had a good rest. The hotel restaurant menu had few choices. So, we ate the same things a few times. Maybe should increase choices on menu.
• Loga (10/5): Exceptional -
• Loga (10/5): Exceptional -
• Vincent (8/5): - Zwembad was toe aan wat onderhoud. Voor de rest was het prima.
• Bee (5/5): Need to upgrade and make sure all the doors & shower are in good working condition. And to have clean and more comfo -
• Voo (9/5): Superb -
• Nur (8/5): Great stay..staff was polite - Facilities Nothing
• Wenbin (8/5): Very good -
• Jerold (3/5): I’ve stayed at other Ibis hotels which were good or very good, but this was terrible. - Dirty sheets, broken air conditioning, closed pool, incompetent and clueless front desk staff unable to answer basic transportation questions
• Ayu (9/5): Superb -
• Norazzah (8/5): Very good -
• Azlina (7/5): Good - Clean & breakfast spread was good.

Photos