Mövenpick Hotel & Residences Nairobi

Name: Mövenpick Hotel & Residences Nairobi
Address: Mkungu Close, Westlands, Nairobi, ke

Location: Mkungu Close, Westlands, Nairobi, ke

Star Rating: 5 Stars

Property Type: Hotels

About this Property

Luxurious Accommodation and Convenient Location
Experience the epitome of luxury at Mövenpick Hotel & Residences Nairobi, located in the vibrant area of Westlands. Indulge in the outdoor pool, fitness center, and stunning city views from select rooms.

Culinary Delights and International Flair
Savor a variety of delectable cuisines at our on-site restaurants and bars, offering everything from American to local dishes. Enjoy a hearty breakfast selection and unwind with a refreshing drink in hand.

Exceptional Service and Business Amenities
With multilingual staff available 24/7, personalized service is always at your fingertips. Benefit from our business facilities and let us assist you with tour arrangements.

Book your stay at Mövenpick Hotel & Residences Nairobi for a truly unforgettable experience.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Policies

Check-in: 02:00 PM - 12:00 AM

Check-out: 12:00 PM

Amenities & Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Massage services
Packed lunches
Currency exchange
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Allergy-free room
Kid meals
Outdoor furniture
Fruits
Personal trainer
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Happy hour
Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Golfing on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Game drive nearby
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Exercise/lap pool
Secured parking
Health or beauty spa nearby
Swimming nearby
Guest education on local ecosystems and culture
Vegetarian menu options available
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
No accessible train station shuttle

Rooms Available

Superior Room, 1 King Bed, Bathtub, City View

1 King Bed
484-sq-foot room with city views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 1 King Bed

1 King Bed
495 sq feet, located on the ground floor

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Location - ground floor
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 2 Double Beds

2 Double Beds
603 sq feet

Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Separate dining area
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Room, 1 King Bed, Bathtub, Pool View

1 King Bed
495-sq-foot room with pool views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Presidential Suite, 2 Double Beds

2 Double Beds
Individually decorated room

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Executive Room, 1 King Bed, Pool View

1 King Bed
495-sq-foot room with pool views

Layout - Separate sitting area
Internet - Free WiFi
Entertainment - LED television, premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a pillow menu, turndown service, and bed sheets
Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Wheelchair accessible
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- Private bathroom
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Bidet
- Bottle of water
- Wheelchair accessible
- Daily housekeeping
- Hypo-allergenic bedding available
- Room service (24 hours)
- Premium bedding
- Separate sitting area
- Turndown service
- Free WiFi
- Pillowtop mattress
- Pillow menu
- Deep soaking bathtub
- Rainfall showerhead
- No rollaway/extra beds
- Bedsheets provided
- Laptop-friendly workspace
- Eco-friendly cleaning products
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Executive King Room

This suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned suite provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Cleaning products
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Key card access
Two Bedroom Residence

This spacious apartment comes with a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a washing machine, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

Max Occupancy: 4 (4 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Additional bathroom
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
Superior Room

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
Presidential Suite

The unit offers 1 bed.

Max Occupancy: 4 (4 Adults)
Executive King Room with Pool View

Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as pool views.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- Toilet
- Private bathroom
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Bidet
- Coffee machine
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Accessible by lift
- Smoke alarm
- Key card access
King Room with Pool View

The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
King Room with City View

The unit offers 1 bed.

Max Occupancy: 3 (2 Adults)
Residence King

The hot tub is the standout feature of this apartment. This spacious apartment features a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with cable channels, a washing machine, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.

Max Occupancy: 2 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- DVD player
- Fan
- Toilet
- Microwave
- Washing machine
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Kitchen
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Tumble dryer
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Dining table
- Outdoor furniture
- Upper floors accessible by elevator
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key access
Family Room

Guests will have a special experience as the studio features a hot tub. Providing free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious air-conditioned studio provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.

Max Occupancy: 4 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Child safety socket covers
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access
Deluxe King Room

Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a bidet and a hairdryer. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned studio offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a seating area as well as a quiet street view. The unit has 1 bed.

Max Occupancy: 3 (2 Adults)
- Coffee/tea maker
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Kitchenette
- Bathrobe
- Refrigerator
- Desk
- Seating Area
- Toilet
- Microwave
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Sofa
- Electric kettle
- Wardrobe or closet
- Oven
- Stovetop
- Bidet
- Cleaning products
- Linen
- Upper floors accessible by elevator
- Clothes rack
- Toilet paper
- Emergency cord in bathroom
- Pool towels
- Bottle of water
- Fruits
- Trash cans
- Wine glasses
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Feather pillow
- Hypoallergenic pillow
- Accessible by lift
- Smoke alarm
- Fire extinguisher
- Key card access

Guest Reviews

Tchado87 (8/5): Agréable - Personnel, repas, confort Wifi pour 24h
Grace (10/5): Always love staying here, I would highly recommend it - My second time staying at Movenpick and I was not disappointed, friendly staff, good location, in a walking distance to many places Nothing
Solange (9/5): -
Ahmadová (10/5): -
Antonella (6/5): -
Florence (8/5): -
Guled (8/5): -
Faruk (10/5): -
Anil (3/5): Premium Price, Substandard experience - The breakfast is a standard spread available in all five star hotels My recent stay at Mövenpick Hotel & Residences Nairobi was extremely disappointing and fell far below expectations—especially considering the premium price paid. I arrived very late at night after a flight cancellation, already exhausted and in need of rest. Instead of a smooth check-in experience, I was assigned a room that was completely inappropriate for a business traveler. The room had a strong, unpleasant smell and appeared to be more of a serviced apartment with a kitchen rather than a proper hotel room. At 2 AM, this was the last thing I expected after paying for a high-end stay. When I raised the issue with the reception, it required considerable insistence before they agreed to change the room. While the staff eventually complied, the entire process was unnecessarily stressful and time-consuming at such an inconvenient hour. This disruption significantly impacted my ability to rest and recover, effectively spoiling the night. For a hotel that positions itself as a premium property, both the initial room allocation and the handling of the complaint were unacceptable. Basic standards—such as providing a clean, fresh, and appropriate room—should not require escalation, especially for a late-night check-in. Overall, this experience reflects poorly on service consistency and guest management. I would not recommend this hotel for business travelers who value reliability, comfort, and professionalism.
Thomas (10/5): -
Stephen (9/5): -
Charles (8/5): -
MUSTAPHA (8/5): -
Marco (9/5): Raccomando questa struttura, è stata eccezionale - Servizio top, tutti molto cortesi e disponibili. Pulizia perfetta e comfort della camera top. Sicurezza ottima. Cibo eccellente Grazie Niente da dire , perfetto
Pedro (10/5): -
Mehdi (9/5): -
Peter (7/5): Very comfortable, but the food service is odd. - New, spacious, modern hotel Apparently with breakfast to take out you cannot order boiled eggs and bacon or sausage. There’s one option and that is a veggie sandwich!!!??? Come again! My tea time cheesecake had not fully thawed out … what a disappointment! Food service is disappointing.
DERRICK (10/5): - The staff! They are amazing!
David (7/5): The food and the staff were great - Great
MIHO (8/5): -
Nana (1/5): Normaal - Dat je goed kon eten! Lights out !
MIHO (9/5): -
Vemilleon (2/5): - Ok Nothing
Wiman (8/5): I enjoyed staying - Nice N/A
Friederike (9/5): -
Abdelhak (9/5): Very good - Close to everything Missing aircon in the Appartment but was cold
Abdirahman Hariri (7/5): -
Adadey (8/5): A good place to be - Friendly staff on arrival Brameakf setup wasn't user friendly
Pitchou (10/5): -
Felix (10/5): The best hotel I have stayed at - The staff are so kind and so eager to assist
Niladri (9/5): Very Spacious family friendly rooms and comfortable beds. - Extremely spacious rooms with separate luggage rooms with shelves, jacuzzi and huge floor space in washroom and bed area. Nothing.
Stéphane (7/5): séjour agréable et bon emplacement. - Très bien. De n'avoir pas pu accéder à ma chambre à deux reprises alors que le séjour n'était pas terminé. Rapport à l'argent très prononcé.
Suleiman Ahmed (10/5): -
Sara (8/5): Preis/Leistung sehr gut - Zimmer sind sehr geräumig und gross, Frühstücksbuffet sehr vielfältig und lecker, Bar hat tolle Drinks und tolle Snacks, Zimmerservice auch super. Lage für uns in Westlands sehr gut gelegen. Personal sehr nett und zuvorkommend. Sehr schöner Aufenthalt. Security Check am Eingang (fragwürdig)
Mikhail (5/5): Hotel was ok, but I wouldn't stay there again - Large room with a bath tub. Front lobby is nice and cozy. Dining options are ok. Hotel has a revolving restaurant at the top. 1. Check in wasnt smooth. 2. Noise at night from the club across the street makes windows in the room vibrate and create noise. 3. Electricity went out a few times. Once I stuck inside the elevator with no lights and no air flow for 20 minutes!
Andreas (10/5): Great place to stay - The Room was big, comfortable just great and the beds are very comfortable Great place A balcony would have been the extra wow
Rahab (10/5): -
Charlotte Lynne (9/5): Very good - Did not have breakfast. You ask too many questions
Elisabeth (10/5): - Das Personal, insbesondere Nelson, Winnie (Frühstück) und Brian (It) sind wundervolle Menschen, die uns jedes Mal herzlich willkommen heißen und uns das Gefühl von Zuhause geben - Asante Sana!
Victoria (7/5): -
Amado (10/5): -
Ulf (10/5): -
Chrispin (10/5): -
Thomas (7/5): Gute Lage zum Sarit Expo Centre - Grundsätzlich muss man sagen, dass das gesamte Hotelpersonal wahnsinnig freundlich war, in allen Bereichen! Auch die Lage zum Sarit Expo Centre ist sehr gut - fußläufig in 5 Minuten erreichbar. Wenn ich ehrlich bin - und das tut mir als ehemaliger Mövenpick-Mitarbeiter wirklich leid zu sagen - dieses Hotel ist mit Abstand das hässlichste Mövenpick Hotel, das ich kenne. Das ganze Gebäude hat ein wenig das Flair von einem "lost place". Im Innenbereich alles sehr düster und wenig einladend. Der Außenbereich mit Pool auf Ebene 2 hat ebenfalls leider keine Atmosphäre, die Außenbestuhlung der Bar lieblos, die Möbel abgenutzt und unschön, Toiletten riechen.... Ganz schlimm: Dort stehen große Plastikpalmen, die an Hässlichkeit nicht zu überbieten sind - völlig zerfetzt von UV und vom Wind...und das in einem tropischen Land :( Das Frühstück war ok, allerdings bin ich, gerade bei Mövenpick, etwas anderes gewohnt - es gab keinen Orangensaft, erst am 3. Tag auf Nachfrage, die Brotauswahl soll wohl toll aussehen, allerdings fehlt einfach ein ganz normales, knuspriges Baguette. So, genug geschimpft ;)
Grace (10/5): Unforgettable stay - The hotel is amazing, located close to malls and different restaurants, the staff was really friendly, the gym has all the equipment needed and the best part is the rotating rooftop restaurant. Nothing
Emil (10/5): -
FAIZA (9/5): Très bon hôtel dans l'ensemble - Le personnel et la grandeur de la chambre. Le mobilier est légèrement vétuste
Davis (8/5): -
Dyziool (9/5): -
Andreas Andresen (9/5): Just... perfection. - Everything was just what we wanted... For our needs and wants on this trip, this place was just perfect.
Abdi (9/5): -
Vasish (10/5): -
Elmar (9/5): -
Lena (7/5): - Breakfast was great, and the location is also good with walking distance to major shopping malls. Staff was very friendly. The dinner in the rooftop restaurant was extremely overrated.
Kinza (6/5): Dirty pool, not happy about that. - Lovely staff, very helpful. Nice rooms. Good breakfast. The spa is not clean and unprepared. The pool is not heated and dirty.
jopodesign (10/5): Et rigtigt godt hotel, med gode restauranter, dejligt værelse, og fin swimmingpool - Et dejligt hotel med enestående personale
Robertcrawford67 (10/5): - The hospitality
Naomi (10/5): Good hotel with fantastic staff! - Great hotel. I had half board and breakfast and dinner were great. Lots of veggie options as well which is fantastic for me. Very kind and helpful staff. I did not use the pool as I had no time but it looked lovely. The staff at babala (can’t remember the name) restaurant were great. Also v safe with good security. N/A all good for me
ana (8/5): -
jmb (10/5): Séjour dans Westlands - Grande chambre bien équipée salle de bains avec une douche et une baignoire. Le buffet du petit-déjeuner et du diner étaient excellents Une superbe piscine même si je ne l' ai pas testée. Personnel très professionnel, souriant et agréable. La proximité d' un centre commercial et de wes⁸ .
Woon-Wah (9/5): Enjoyable stay - I love the service - the staff was accommodating and courteous, and the room is well-appointed.
Ramos (9/5): Lovely stay for work and fun - Perfect location, rooms very clean, great food. Wonderful staff. Security can be a bit annoying, and one can get lost, it's not particularly clear where is what.
Sezikeye (8/5): -
SHARAN (10/5): - Friendly staff good information, helpful.
Her (10/5): - Top tier staff at every level The cost of having them do our laundry. Price gouge
Her (10/5): - Everything Nothing
Adeel (9/5): -
Joseph (8/5): -
Samuel Asante (10/5): - Movempick always gives the best options. I would use it anyday and anytime N/A
GADOU (7/5): -
Ali (10/5): -
Ali (10/5): -
waleed (8/5): - موقع الفندق جيد والامن عالي جدا ويوجد مؤتمرات وفعاليات بشكل دائم الغداء كان جيدا العاملون ودودون والغرفة واسعه وتنظيف الغرف مميز مرافق الغرفة جميلة سواء غرفة الملابس والكي وغيرها وكذلك ادوات الشاي والقهوة الاسعار تعتبر غالية والموكيت يحتاج تغيير للارضيات
Nwamara (9/5): -
Riana (10/5): -
Saad (3/5): Aged furniture, the price is too high compared to the quality. Furthermore, I arrived 7 am looking for kindly early chec - Nothing Aged furniture, the price is too high compared to the quality. Furthermore, I arrived 7 am looking for kindly early check in but they forced me to pay almost total day accommodation fee or no option to get in early.
Kazuhiro (7/5): -
Dedaldina Raimundo (8/5): Excepcional - El espacio y la bañera
Susanne (6/5): - Bra massage i övrigt sur personal
Peter (8/5): A good value alternative in central Westlands - Very central but quiet location in Westland. Friendly staff. Excellent free Wifi. Large 1-bedroom apartment. Good central heating/ventilation. Standard of furniture and kitchen utensils no more than acceptable.
Mercy (10/5): - I really Enjoyed staying here, iliked the fact that they asked me, to pick between the hotel room and the apptment. I went for the appt and everything about it, was just beautiful😍❤definitely coming back again. The receptionist her name was mercy and she was very kind
Nilanjan (9/5): -
Hawi (9/5): -
Sameer (10/5): - Great place to stay.Friendly staff.
Chrispin (10/5): Exceptional -
Chrispin (10/5): Exceptional -
Riziki (10/5): - Luxurious great services good amenities nice conference facility modernized
Sheree (10/5): Exceptional -
Pranjal (8/5): I will recommend if it improves amenities - Good location! Good price Pool o not temperature controlled! Too cold
Peter (10/5): - Great ambience, clean rooms, friendly and professional personnel
Ole (8/5): Very good - Big and comfortable hotel conveniently located in the Westlands. Nice pool area and a cool rotating restaurant with a nice view of the city. Very comfortable room and great staff! Facilities are not new, but everything seemed well maintained.
Chang (6/5): - I asked to clean my room, but they did not with no explanation. And when check out, the mount of money I used I had to pay from the deposit they made from the check-in time, but I had to get the rest back though it was 300 Kenyan money(small), but they did not pay back. if the Counter girl would have explained me, I would have said, keep the change', but they did not say anything. It is a small matter, but no rightful service.
Chang (6/5): - service was not good
Obaidullah (10/5): Exceptional -
Modupe (8/5): Very good - My stay at the hotel was good. The location was great.
Begoña (8/5): Very good - The bedroom was very nice. During dinner there were some construction and noise going on in the dining room which was very inappropriate and annoying but once we communicated to the staff they stopped. The steak was extremely cooked despite asking for medium well and could not be eaten at all. We expected better quality and service during dinner time in such a hotel. Breakfast was very good.
Joseph (8/5): Very good -
Jiten (9/5): Overall stay was ok, I booked executive room with intent of using executive lounge but it was very disappointing. The st - Centrally located. Very limited vegetarian food options in Room Service. The Executive lounge on 6th floor is sub-standard, furniture is old, staff manning it is lax and food option offered there is pathetic.
M.rikaz (10/5): Exceptional -
Abhijeet (10/5): - Stay was comfortable, great central location