Palm Garden Lodge
Location: Lake shore, Nyayumba, Rubavu, Nyayumba, RW
Star Rating: 2 Stars
Property Type: Hotels
About this Property
Full-Service Spa
Indulge in relaxation at the on-site spa to rejuvenate your mind and body during your stay.
Dining Options
Experience a delightful culinary journey at the hotel's restaurant or opt for the convenience of room service. Unwind with a refreshing drink at the bar/lounge.
Convenient Amenities
Benefit from services like limo/town car rental, dry cleaning, and a responsive 24-hour front desk. Plus, enjoy complimentary breakfast and free parking for a hassle-free experience.
Immerse yourself in luxury at Palm Garden Lodge and elevate your Nyayumba getaway.
Important Information
Policies
Check-in: 02:00 PM - Anytime
Check-out: 10:30 AM
Instructions: Front desk staff will greet guests on arrival at the property.
Amenities & Facilities
- Free breakfast
- Full-service spa
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
- Free breakfast
- Limo or town car service available
- Full-service spa
- Smoke-free property
- Free self parking
- Airport transportation - pickup (surcharge)
- Free breakfast (local cuisine)
Rooms Available
-
Standard Double Room, 1 Double Bed
1 Double Bed
269-sq-foot room with lake views
Food & Drink - Room service
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Comfort - Daily housekeeping
Accessibility - Grab bar near toilet
Need to Know - No cribs (infant beds) available
Non-Smoking
Max Occupancy: 2 (2 Adults)
- Shower
- Private bathroom
- Slippers
- Daily housekeeping
- Room service
- No cribs (infant beds)
- Bedsheets provided
Guest Reviews
- Benitha (9/5): Palm garden was very good the staff were very friendly and the service is great - The breakfast and staff were very nice All facilities are not there as mentioned
- Philipp (8/5): Okay place with nice staff - First of all we really have to emphasize that the staff is super friendly and helpful, especially Ives and Gilbert. The room was clean and everything worked well. WiFi speed was fine, also within the room. Food at the restaurant was decent and came in large portions. We didn't get the room we'd booked as there was a bigger group of factory workers who occupied all rooms except for the 'dorm' apartment, where we spent our nights. It was not a big deal but kind of weird, because it features 5 bedrooms and 2 bathrooms and we were just 2 people. Also the other rooms looked more comfortable and cozier. Be aware that the Google Maps place 'Palm Garden Lodge' which links to 'Palm Garden Resort' on Booking.com and which is also mentioned in the Lonely Planet East Africa travel book is NOT the same place! The rooms look different and you don't have lake access.
- Séverine (9/5): - Très bel endroit Déjeuner copieux Personnel à l'écoute Attention, le prix référencé pour le dortoir est erroné. Il faut compter 25 $ par personne
- Maya (6/5): - Nice breakfast and view The bike rental isn't free as advertised
- Soren (7/5): - Personale og beliggenhed. Sengen var dårlig.
- RICHARD (10/5): - Un personnel très serviable et un service irréprochable
- ussv (2/5): pathetic, horrid experience - We had a very bad experience there. We had a confirmation for two nights in a dormitory for two adults.. However, on reaching there, they claimed to receive no acknowledgement and said they will allow for one night only. The rate we paid would cover only 1 night. The owner was very rude on the phone and refused to entertain the booking. He said we were welcome to complain to anyone / anywhere. He said he would de list from hotels.uk website.. We had to check out next day and search for another room. The breakfast provided was inadequate and for namesake only..
- RICHARD (8/5): - Le personnel est très accueillant. Nous avons également profité d'un très bon petit déjeuner dans le jardin avec vie sur le lac Kivu.
Photos
