Palace Hotel Arusha
Location: P.O.Box 372, Boma/Makongoro Road, Arusha, tz
Star Rating: 7.4 Stars
Property Type: Hotels
About this Property
Luxurious Accommodation
Palace Hotel Arusha offers elegant rooms with modern amenities such as air conditioning, TV, and private bathrooms with complimentary toiletries and bathrobes. Enjoy stunning city views from your room and relax in comfort with plush bed linens provided.
Convenient Facilities
Benefit from a 24-hour front desk, a bar, and a shared lounge during your stay at Palace Hotel Arusha. Additionally, take advantage of the free parking available on the property, ensuring a stress-free experience for guests with vehicles.
Ideal Location
Situated in Arusha, Palace Hotel is conveniently located near the Kilimanjaro International Airport, making it a perfect choice for travelers. Immerse yourself in the vibrant city life and explore the nearby attractions with ease.
Book your stay at Palace Hotel Arusha now for a memorable and comfortable experience.
Policies
Check-in: 11:30 AM - 12:00 PM
Check-out: 10:00 AM
Amenities & Facilities
- Health or beauty spa nearby
- Offsite parking discounted rates available
- Guest education on local ecosystems and culture
- Fitness facilities (surcharge)
- Parking
- Non-smoking rooms
- Air conditioning
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Sauna
- Massage services
- Currency exchange
- Non-smoking throughout
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Outdoor furniture
- Coffee Shop on site
- Steam room
- Personal trainer
- Fire extinguishers
- Smoke alarms
- Key access
- CCTV outside property
- 24-hour security
- Security alarm
- Key card access
- Happy hour
- Aerobics
- Supervised childcare/activities
- Television in common areas
- Front desk (limited hours)
- Free wired internet
- Self parking (surcharge)
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Offsite parking discounted rates available
- Fitness facilities (surcharge)
- Internet access
- Housekeeping on request
- Wine release events
- Reception hall
- Japanese garden
- Secured parking
- Health or beauty spa nearby
- Guest education on local ecosystems and culture
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
Rooms Available
-
Executive Room
This double room features a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Studio Room
This double room's special feature is the fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a mini-bar as well as garden views. The unit offers 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Deluxe Room
The fireplace is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Deluxe Suite
The fireplace is the standout feature of this suite. This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Minibar
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- Seating Area
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Sofa
- Tile/marble floor
- Hardwood or parquet floors
- Dining area
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Terrace
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Sofa bed
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Standard Room
This double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
-
Superior Room
This double room features a fireplace. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, executive lounge access as well as garden views. The unit has 1 bed.
Max Occupancy: 3 (2 Adults)
- Shower
- Safety deposit box
- TV
- Telephone
- Air conditioning
- Hair dryer
- Bathrobe
- Desk
- DVD player
- CD player
- Fan
- Toilet
- Private bathroom
- Heating
- Dressing room
- Slippers
- Satellite channels
- Fireplace
- Additional toilet
- Private entrance
- Tile/marble floor
- Hardwood or parquet floors
- Electric kettle
- Executive lounge access
- Mosquito net
- Tumble dryer
- Wardrobe or closet
- Cleaning products
- Linen
- Dining table
- Upper floors accessible by elevator
- Upper floors accessible by stairs only
- Clothes rack
- Drying rack for clothing
- Toilet paper
- Child safety socket covers
- Books, DVDs, or music for children
- Baby safety gates
- Adapted bath
- Emergency cord in bathroom
- Shower chair
- Trash cans
- Cots
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Socket near the bed
- Adapter
- Feather pillow
- Accessible by lift
- Mobile hotspot device
- Lockers
- Smoke alarm
- Fire extinguisher
- Key access
- Key card access
- Window
Guest Reviews
- Nellie (10/5): Highly recommended and would happily return - High standards and hospitality Nothing
- KONSTANTINOS (7/5): -
- ISI (9/5): -
- Martha (10/5): - The staff were very friendly. The room was clean. Food was also good.
- Susana (8/5): - Forgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
- Pranav (2/5): - The property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before it was given to us. We had bed bugs in our room and constantly had problems with dirt throughout. The breakfast options were very limited if you are vegetarian.
- Jon (10/5): - The room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
- Clare (10/5): Exceptional - We stayed in the hotel for a week while attending a conference. The location was within perfect walking distance of the AICC. The room we stayed in was beautiful with good WiFi, AC and even a lounge area and balcony. Housekeeping service was very good; we received small treats like apples and biscuits in our room every evening. Breakfast was the same every day, which got a bit boring after a whole week. Although breakfast officially started at 06.30, in reality it was 06.45 before all the food was ready some mornings. The coffee at breakfast could have been better.
- Zayan (8/5): Nice stay, walking distance to many places - Food was good. Service was good. The gym could be a little more upgraded.
- Gail (2/5): - The Palace Hotel requires updating especially the rooms. Faded Grandeur. The lift is hit and miss. The restuarant has 2 menus however the staff only give al a carte ...although they do have a snack menu. Customer service needs to be looked into. When I questioned i did notice staff had taken off I.D badges off so i was difficult to assess. Found the staff to be quite rude and dismissive. Not an enjoyable stay im afraid.
- Alberto (7/5): Good -
- Elisabeth (7/5): Good - Breakfast could be nicer presented, especially fruits! Toaster did not work properly.
- Sauod (9/5): Superb -
- Agnes (8/5): Very good - elegant and clean room. really good after safari -
- Jann (8/5): Gute Unterkunft im Zentrum von Arusha - Immer wieder gerne
- Halima (1/5): the night reception man was so unfriendly, morning reception a beautiful girl was friendly and helpful. the room was dir - location bed only
- Bikram (7/5): Good -
- Nilanjan (8/5): - Great location - couldn't ask for more. However, the property could do with more modern amenities. E.g. hotel rooms don't have USB charging points for phones, etc. whereas most other hotels in Arusha have this basic amenity. Bathrooms could also do with upgrades, recaulking, etc.
- Nadim Abou (8/5): - Location is very good. The room was not very clean, there was a very bad odor in the room. It really was a shame
- Verified traveler (10/5): - Great breakfast, good equipment in the gym and the staff were wonderful.
- Verified traveler (8/5): - Good
- Verified traveler (10/5): - Good location
- John (10/5): - A very convenient location for the purpose of my visit. The staff was very friendly, readily available for all my needs gave extra perks that was not expected. This hotel will be on the top of my list whenever I visit Arusha again.
- Verified traveler (8/5): - Very Nice staff. Room needs refreshing but comfortable bed.
- Jean (6/5): - The staff were pleasant. They helped out with our baby while we ate breakfast. The breakfast was delicious. The room was nice with a great view. However, they had a new years Eve party on the 9th floor rooftop that was so so loud in our room on the 8th floor. There was an after party until 3am. It just made it hard to sleep with a baby as well. We told the front desk and nothing was done about it.
- seokjoo (8/5): - 호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함) 또 외부에 식당이 없어서 불편함이 있음
- Verified traveler (8/5): - The staff was wonderful and very accommodating. The included brunch buffet was also good.
- Verified traveler (4/5): - It looks like an upscale hotwl and the staff certainly maintains that level of quality, but under the surface many things are wrong. I didn't have hot water in my shower,4 of the 5 days I was there, even after changing rooms. Several lights were out in the rooms and the TV didn't work in one of them either. The restaurant was out of several items and the list of unavailable things grew daily.
- Verified traveler (8/5): - Per essere un albergo a prezzo molto accessibile in Tanzania non ci si può lamentare... molto pulito, e silenzioso. Mancava il phon nella stanza, ma me lo hanno procurato in sole 4 ore :-) Il ristorante interno è ok con porzioni abbondanti, colazione a buffet. Caffe orribile!
- Lisanne (8/5): Weekend in Arusha - Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
- Verified traveler (10/5): - It is at heart of Arusha... You can explore Arusha and visit the Maasak market and while walking in the friendly city
- Verified traveler (10/5): - The staff were wonderful and very accommodating. The location is also central to everything.
- Gulammehdi (4/5): - Not so good as air conditioning & wifi not working in the room.
Photos
